Crown UrgentVet/ Crown Animal Hospital

140 S Power Rd, 85206, Mesa

Crown UrgentVet and Animal Hospital is a new, state of the art veterinary clinic serving dogs and cats of the greater Mesa area. We operate in a similar fashion to a human urgent care facility. If your pet has an urgent medical need and their regular veterinarian does not have availability to see them, we can help! We offer an online check-in and waitlist service, so you can wait from the comfort of your own home until our staff is ready to see your pet. We are focused on providing compassionate and comfortable care for our clients and pets. We do not offer overnight care or hospitalization, so for true emergencies we will sometimes refer our patients to a 24/7 emergency hospital nearby.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-18h
  • Martes: 8h-18h
  • Miércoles: 8h-18h
  • Jueves: 8h-18h
  • Viernes: 8h-18h
  • Sábado: 8h-15h

Fotos de Crown UrgentVet/ Crown Animal Hospital

Crown UrgentVet/ Crown Animal Hospital

Nuestro comentario desde InfoVet sobre Crown UrgentVet/ Crown Animal Hospital:

Crown UrgentVet y Crown Animal Hospital están dedicados a proporcionar atención excepcional para tus queridos miembros peludos de la familia. Con un equipo compasivo liderado por veterinarios experimentados como el Dr. Carter y la Dra. Padilla, aseguran que cada mascota reciba atención y tratamiento personalizados.

Puntos Clave:

  • Servicio rápido y eficiente con tiempos de espera mínimos, lo que te permite obtener la atención que tu mascota necesita sin demoras.
  • Personal amable y conocedor que realmente se preocupa por tus mascotas, brindando un ambiente reconfortante tanto para los animales como para los dueños.
  • Opción de check-in y lista de espera en línea para hacer tu visita sin complicaciones, permitiéndote esperar en casa hasta que sea hora de tu cita.
  • Precios transparentes con explicaciones de costos por adelantado, asegurando que los dueños de mascotas estén informados antes de continuar con los servicios.
  • Una amplia gama de servicios, desde atención urgente hasta chequeos rutinarios, lo que lo convierte en una solución integral para las necesidades de salud de las mascotas.

Si bien muchos han tenido experiencias positivas en Crown UrgentVet, algunos comentarios han destacado áreas de mejora, especialmente en la comunicación durante emergencias y prácticas de facturación en situaciones específicas. Sin embargo, el sentimiento abrumador es de agradecimiento por la atención compasiva recibida, con muchos dueños de mascotas expresando su gratitud por el tratamiento oportuno y efectivo proporcionado.

En general, Crown UrgentVet es muy recomendable para cualquiera que busque servicios veterinarios confiables y cariñosos para sus mascotas.

Servicios

Hospitalización
Urgencias veterinarias

Crown UrgentVet/ Crown Animal Hospital: Opiniones

4.8/5 (200 Opiniones)
Jessica Whitmer Publicada en Google 3 months ago

Experiencia fantástica: I am literally traumatized from bad vet visits. It’s so scary to leave your fur babies in someone else’s care. This clinic not only did amazing with my Albert cat, they dealt with my anxiety with compassion and empathy. I’m feeling grateful to have a vet I can trust again. It’s been a LONG LONG time. Thank you!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for sharing this Jessica. We know how hard it can be to trust someone else with your pets, especially after difficult past experiences. It means a lot to hear that our team was able to care for both you and Albert with compassion and understanding. We’re so glad you found your way to us and look forward to being here for you both for many years to come!

Devrianna Milliron Publicada en Google 3 months ago

Experiencia fantástica: The staff was very friendly and very caring! They got my fur baby and I in immediately! I would recommend them to anyone and I will definitely be visiting them again if I have a sick pet again.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for the wonderful feedback Devrianna! We’re so glad our team could get you and your fur baby in quickly and provide caring service. Your recommendation means a lot to us, and we’ll always be here whenever your pet needs us.

Ellen Miller Publicada en Google 3 months ago

Experiencia fantástica: The Crown Urgent Care Clinic is now also accepting patients for regular care. This is great for Merlyn and I. We are so happy with the urgent care we got yesterday. Now our new regular veterinary place. A very welcoming place. Helen and Marla are so helpful, efficient and so nice. Dr Carter is great, calm, caring and worked with Merlyn until he found what was causing problems. I highly recommend Crown Urgent Care.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for the review Ellen. We are glad to hear you're happy with our urgent and regular care services. Thank you for recommending us!

Scott Jessup Publicada en Google 3 months ago

Experiencia fantástica: We found Dr. Carter when our newest rescue was having terrible anxiety. He quickly diagnosed and gave us medication to calm her till we could get with our regular vet. Fast forward 3+ years and now Crown and Dr. Carter is our primary Veterinarian as they establish a Veterinarian hospital in addition to Urgent care. We have found every single team member to be professional and courteous. We have senior dogs both with chronic medical issues in addition are also accident prone. We are a frequent visitor to this practice and feel so fortunate to have them taking care of our family members! On pricing they are absolutely inline and considerably lower per visit than our previous Veterinarian. Having a dog that requires blood work at the very least twice a year I was over the moon thrilled when we learned they had the equipment to run blood work in house rather than sending it out to a laboratory and waiting for the results this was a HUGE DEAL for us!! Trust the rave reviews this place is absolutely the best in the valley and it is 100% worth waiting for Dr. Carter and his team to care for your pet! I respect Dr. Carter's evaluation and always offers options while remaining conservative in his approach when feasible and aggressive when required! I honestly feel like he looks at his patients as if they were his own pets. You see his kindness as he interacts with not only our pets but with us too! I would like to add that after surgery to remove a mass from Anna's paw she bumped her paw getting into the truck. The nurses did not try to take her back inside, instead they removed the bandage checked the surgical site and re-bandaged in the back of our truck! That is a heart of gold to bring out all the supplies and re-bandage in the truck rather than make her go back inside. Compassion with a capital "C"! Here are some awesome pictures of our healthy pets much in thanks to Crown Animal Hospital.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for taking the time to share such a thoughtful review Scott. It truly means a lot to our entire team. We’re honored that you’ve trusted Dr. Carter and our staff to care for your pets over the years. Providing compassionate care, clear options, and convenient services like in-house diagnostics is something we strive for every day. Your kind words about the team’s dedication and compassion mean the world to us. We’re grateful to have you and your pets as part of the Crown family!

Gayle Publicada en Google 3 months ago

Experiencia fantástica: Blue needed a rabies shot. They were very good with her.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your review Gayle! We’re glad Blue’s visit for her rabies vaccine went smoothly and that our team could take great care of her. We appreciate you trusting us with her care!

Wendolyn Abbott Publicada en Google 3 months ago

Experiencia fantástica: Such care and compassion and no pressure to do this test and that test. . Impressed with whole careing staff. Dr is Amazing and understanding . Highly recommend them.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your kind words Wendolyn! We’re so glad you felt the care and compassion from our team. Providing thoughtful care without unnecessary pressure is very important to us, and we truly appreciate your recommendation.

Kristin Zydzik Publicada en Google 3 months ago

Experiencia negativa: ***Extremely disappointing experience, especially given this clinic’s strong reviews*** I chose this urgent care because of its high ratings and had a very positive first impression. During an earlier visit, this clinic identified previously unknown cardiac disease in my 13-year-old dog, which made me trust their thoroughness and return for follow-up labs. Unfortunately, the second visit was a complete reversal. After labs were drawn and paid for, the clinic abruptly changed what had been agreed upon and demanded an additional $80 “establishment” exam fee simply to discuss the results (a five minute conversation). When I asked them to honor what was communicated, they immediately terminated care while my dog was still onsite, stating they “were not the right fit” and “couldn’t make me happy,” which was a surprise to hear in the context of a medical visit where the sole focus should have been my dog’s care. This wasn’t about customer satisfaction — it was about refusing to follow through on an agreed-upon medical plan and withholding paid-for results for a senior, medically fragile patient. I was also disturbed to witness another dog turned away at approximately 4:20 PM for being “at capacity,” despite an empty waiting room and no referral assistance offered. I ended up helping that family find another vet myself. To make matters worse, when I asked for documentation that the refund had been processed, I was not told of any system issue and was given only a handwritten note on scrap paper, with no receipt or paper/email trail to confirm a refund actually occurred. Given the clinic’s reputation, this was shocking and painfully disappointing. I sincerely hope this is not how they routinely operate, but based on my experience, I would urge pet owners — especially those with senior or medically complex animals — to proceed with caution.

Holly Chandler Publicada en Google 4 months ago

Experiencia fantástica: The staff and Dr. at Crown were very compassionate, comforting, and knowledgeable. They listened to all our concerns and allowed us to ask all of questions. They were so friendly and patient with our very nervous Bella. They put her at ease right away! They were willing to try less expensive treatments to help our pets so that we didn't have to break the bank. This was very helpful in an already stressful situation. I would highly recommend them to anyone who wants quality, reasonable, and loving care for their pets.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Holly, thank you for this wonderful review. We know how overwhelming it can be when your pet isn’t feeling well, especially with a nervous pup like Bella. We’re so glad our team could help put her at ease and make you feel heard and supported. Providing compassionate, high-quality care while being mindful of costs is very important to us. Your recommendation truly means so much — thank you for trusting us with Bella’s care!

Brooke Swift Publicada en Google 4 months ago

Experiencia fantástica: My little chihuahua got hit by a car the other day and my regular vet couldn't see us. We went right to Crown Vet and they saw Andrew right away. The doctor thoroughly examined him. He actually was fine ( a miracle)... The staff was incredible! Very comforting and kind. I highly recommend! They also have a regular veterinarian practice as well and I'm highly considering switching. Thank you Crown Vet!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Brooke, thank you so much for your heartfelt review. We can only imagine how scary that must have been when Andrew was hit by the car, what a relief that he was okay! We’re so glad we could see him right away and provide reassurance during such a stressful moment. Your kind words about our team mean the world to us. We’d be honored to care for Andrew anytime you need us

Marijka Anderson Publicada en Google 4 months ago

Experiencia fantástica: Amazing service! I had two pet conundrums going on at once with time constraints! They let me leave my cat with them to take care of his wound so I could head down the road to pick up another pets meds before the pharmacy closed. My cat was in for a bite & they did not try to sell me on a bunch of testing for diseases, etc, just cleaned the wound & gave him an injectable antibiotic. Very friendly & helpful with everything!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Marijka, thank you for sharing your experience! We know how stressful it can be when multiple pet concerns happen at once, especially with time constraints. We’re happy we could help make things a little easier for you and provide straightforward, appropriate care for your cat. Our goal is always to recommend what’s truly needed while keeping your pet’s comfort and your peace of mind at the forefront. We appreciate your thoughtful review!

Cindy Ennis Publicada en Google 4 months ago

Experiencia fantástica: Great veterinarian and super staff. We got in right away without an appointment. Everyone was professional, caring, and accommodating. The vet is fantastic.

Theresa Morrissey Publicada en Google 4 months ago

Experiencia fantástica: Tok my 8 yr old dog to the clinic when she was in pain and acting unusual The clinic was able to get us in to see Dr Clark, he was very nice and empathetic to my concerns. Luckily all lab work was normal but whatever was bothering her she still isn't up to usual self but feel comfortable if the need arises to take her back to the clinic

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for sharing your experience, Theresa. We’re glad our team were able to see your dog quickly and address your concerns with care and empathy. While we’re happy the lab work was normal, we completely understand how stressful it can be when your pet isn’t feeling like themselves. Please don’t hesitate to reach out or return if you have any concerns—we’re always here for you and your dog.

Katie Rash Publicada en Google 4 months ago

Experiencia fantástica: We couldn’t get in with our regular vet and were referred to Crown. Everything was fantastic here from the receptionist to Doctor Carter. They got us in fast, loved on our little guy and sent us on our way. Would highly recommend!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Katie! We’re so happy to hear you had such a positive experience with our team, and we’ll be sure to pass your kind words along to Dr. Carter. It means a lot to us that you felt cared for from start to finish. Thank you for the recommendation!

Robin Buettenback Publicada en Google 4 months ago

Experiencia fantástica: Staff was wonderful. Got us in right away due to injury. They all treated her like she was their own cat. Did not do unnecessary services to keep cost reasonable. Thanks

Steve Granneman Publicada en Google 4 months ago

Experiencia fantástica: I was able to get an appointment even though I called on Monday morning! My pet was diagnosed and had surgery at the same appointment. Everyone in the office is friendly and professional! They showed concern for my pet's health. The follow up appointment went smoothly. Highly recommend!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for the kind review, Steve! We’re so happy we could get your pet seen quickly and provide the care they needed right away. Our team is dedicated to compassionate, thorough care from diagnosis through follow-up, and we truly appreciate your recommendation.

Matt Vesay Publicada en Google 5 months ago

Experiencia fantástica: Best Vet in the Valley we were able to get on a waiting list and make our appointment nice a smoothly all the staff are friendly and helpful along with great doctors! Made us feel at home! The office and rooms are so clean too! Highly recommended!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Matt! We truly appreciate your wonderful feedback and recommendation. We’re so glad the waitlist process was smooth and that our team helped you feel comfortable and at home. Keeping our space clean, welcoming, and stress-free is very important to us. We’re grateful you chose Crown Urgent Vet!

Brittany Bell Publicada en Google 5 months ago

Experiencia fantástica: Crown Urgent Vet is amazing! The staff and provider were so sweet and caring! I definitely love the ability to join the waitlist and be able to wait at home until it is our turn!

Lynn Bonser Publicada en Google 5 months ago

Experiencia fantástica: Staff was friendly, helpful & professional. The way my cat & I were treated I felt they have an honest love for animals. Update to my experience. The day after my cat was treated Crown Urgent Vet sent me a text to check on my cat. She wasn't quite right so they recommended I bring her back. I did. Next day I got another text follow up. I took a while to reply, so Crown called me! I'm so impressed with their level of care & concern for my cat & her well being. If one of my pets needs help in the future I'll be going to Crown Urgent Vet for their care.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thanks for the review Lynn! We're grateful you felt our genuine love for animals during your visit. Thank you for choosing Crown Urgent Vet!

Tyler Guarino Publicada en Google 5 months ago

Experiencia fantástica: Adopted a stray that, had a decent ear infection from a fight he was in with another neighborhood TOM. The staff was very kind, knowledgeable and expedient,They cleaned his ear for him, and gave him an antibiotic shot. We will be going back in the next day or 2 to do the rest of his shots. Overall very pleasant experience

Victoria Martin Publicada en Google 5 months ago

Experiencia fantástica: Online appointments are very easy and convenient. They are very good with same day appointments. The staff are all friendly, personable and kind. Excellent care and connection between Dr and pet.

Sheri McCall Publicada en Google 5 months ago

Experiencia fantástica: Our visit was very welcoming and the whole staff was so pleasant. The girls in the office and working in the back explained everything and went out of their way with our cat. The vet was knowledgeable and took his time explaining everything that was going on with our cat. He was very thorough which we appreciated. Definitely would recommend this place to anyone.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for leaving us a review Sheri! We are pleased to hear about your positive experience with our welcoming staff and thorough veterinary care. Thank you for recommending us.

Stacy Hoerchler Publicada en Google 5 months ago

Experiencia fantástica: Dr Carter and his staff were all so amazing and helpful. From the moment we walked in the staff member was so friendly and warm it put me at ease. We were seen promptly and treatment was given quickly and we were in our way. I highly recommend Dr Carter and his staff at Crown Urgent Vet. They are the best!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for leaving us a review Stacy! Your positive experience means everything to us. Dr Carter and our team work hard to provide prompt, caring treatment.

Paula Iacona Publicada en Google 5 months ago

Experiencia fantástica: The clinic is very clean & quiet. This was helpful for my cat. Vet was reasonable and we waited to see if cat improved next day and she did. Update: my cat had surgery here & suture open inside her intestines and my personal vet did emergency surgery to save her. I understand sometimes things happen though. Just happy I still have my girl.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are glad to hear the hospital environment helped your cat! We're so happy to have helped you and your cat. Thank you, Paula, for choosing Crown Urgent Vet.

Tina B Publicada en Google 6 months ago

Experiencia fantástica: Everyone was very friendly and knowledgeable. It was an extremely pleasant experience and we have already recommended you to our neighbors. The vet was great and the prices were very reasonable.

Kara Stephens Publicada en Google 6 months ago

Experiencia positiva: I had to take my dog in when she was hurt. They were able to see her immediately and we were able to stay in the room with her. They took good care of her and worked with us on our budget.

Dawn Von Epp Publicada en Google 6 months ago

Experiencia fantástica: Everything about our experience was excellent! We were able to get an appointment right away, everyone was caring and professional, the doctor listened to me, answered all of my questions and was very thorough, very clear instructions on administering pain medication, and the follow up has been phenomenal with texts, emails, and a phone call to see how our cat is doing.

Leigh Anne Costanzo Publicada en Google 6 months ago

Experiencia fantástica: Excellent care, no wait, care in the room instead of taking my pet to another room. 100% recommend!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Leigh Anne! We're so glad you had a smooth visit with excellent care and no wait time. Keeping pets with their families during care is a priority for us, and we’re happy to hear that approach made the experience even better. We truly appreciate your recommendation!

Dan Peterson Publicada en Google 6 months ago

Experiencia fantástica: Everyone is so, professional, friendly and thoughtful. Dr. Carter always takes the time to sit and talk to me, explain everything, gives options and truly listens to any questions or concerns. I would highly recommend Crown to anyone who loves their pet and wants the best care for them.

Colleen Campos Publicada en Google 6 months ago

Experiencia fantástica: From the moment we were greeted by Helen and then taken back by Marla, we knew we were in great hands! Our pup was addressed with the deepest of concerns and every question and issues was thoroughly covered. Dr. Carter provided a plan with multiple options and we were well informed to make a decision. Although we may have to return depending on our pups reaction to antibiotics, we know what the next steps entail. We cannot say enough good things about this wonderful clinic. They are privately owned, as well!!!!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Colleen, thank you for the wonderful review! We’re so glad Helen, Marla, and Dr. Carter helped you feel confident and supported during your visit. Clear communication and personalized care are so important to us, and it’s great to hear the experience reflected that. We’re here for you and your pup every step of the way!

Dorothy Coia Publicada en Google 7 months ago

Experiencia fantástica: Everyone was so friendly, kind, knowledgeable & courteous!! I was VERY happy they could fit me into their busy schedule, especially for a Friday afternoon!

Michele Cable Publicada en Google 7 months ago

Experiencia fantástica: Hi, I literally just had one of the worst weekends of my life. We have a Yorkie he's 14 years old the love of my life, anyways long story short he ended up with a bad infection in his mouth I took him to a 24/7 emergency vet in Gilbert on Saturday they were unable to really get in his mouth to look at it and they didn't have x-ray machines to x-ray it, they gave me meds pain and antibiotic, but my dog had not ate or drank in 2 days got him home he's still could not eat could not drink and was getting worse all day Sunday I stressed, so Monday I made some phone calls was having no luck until I called crown. The most amazing woman named Helen answered the phone and answered my prayers, Helen I am so grateful for you and I thank you from the bottom of my heart. We got our dog in that afternoon Dr Mark was phenomenal the staff was amazing they put my mind at ease along with my headache and anxiety. The doctor gave us some advice of what to do we did it within 30 minutes of leaving there and my dog is now on the mend not perfect not great but because of this veterinarian office and Helen and Dr Mark he will be back to himself in no time. I cannot think all of you enough, you answered my prayers and my sweet Nuggie, is on his way back to normal and is starting to eat and drink again. If anyone has a pet that is not doing well, take your animals here I promise without a doubt both you and your animal will leave feeling very good. 10 Stars and I would recommend to anyone and everyone. We thank you from the bottom of our hearts, Matthew and Michele Cable, and lil Nuggie too. Again Helen I will always be grateful for you answering that phone.

Elizabeth E Publicada en Google 7 months ago

Experiencia fantástica: This place came in clutch for us. We were on a road trip from Washington state and were just passing through. Our dog had been dealing with a weird cough and they were able to fit us in. I cannot for the life of me remember the vet's name, but he took the time to answer our questions, he sat on the ground with our pup which really helped her warm up quickly to him, and he gave us the next medication as suggested by our primary vet. The whole experience was also extremely affordable. Just a fantastic experience. They also have a "Dumb and Dumber" van which is obviously the best thing in existence and an added bonus. Highly recommend.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much, Elizabeth! We’re so glad we could help while you were passing through and we’re thrilled your pup felt comfortable with our team. Safe travels (and thanks for the love for the van! )

Sandy Simpson Publicada en Google 8 months ago

Experiencia fantástica: My dog couldn't walk and was constantly falling over. The vet recommended a treatment plan and it worked like a miracle. He is making a super recovery. Will continue to use Crown and the Vets. Highly recommend Crown!!!

Jerry Kardash Publicada en Google 8 months ago

Experiencia fantástica: Recently Birdie, our precious kitty companion of 15 years had a serious health problem. Dr. Carter and the staff treated her with such love and tenderness! Unfortunately, our little kitty was too far gone... Dr. Carter and staff treated us with dignity and grace, giving us the utmost respect and caring at a tough time. I don’t have anything but good things to say about them!

Ja Koe Publicada en Google 8 months ago

Experiencia negativa: Their website is awful and has many errors? I did call and an Urgent care visit is $120. Put it on the website! Also seems confusing as to what they are? They have preventative medicine, but are Urgent care? I care for 11 animals and I need a plain ol' vet, but one that has appointments available for when your pet gets sick. No regular vet should make you wait weeks for an appointment! You have too many clients if that is the case!

K. F. Publicada en Google 8 months ago

Experiencia fantástica: Clean, close by, and quick. They gave me steps to attend to her paw infection from a mishap at a groomers. Thank you.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your kind words. We’re so glad we could help with your dogs paw and provide clear next steps for healing. We’re happy you found us convenient and supportive!

Roseann Volk Publicada en Google 9 months ago

Experiencia fantástica: My husband and I were so happy to find this place and have our lil girl taken care of by Dr Mark Carter and staff for tooth removed and a cleaning. This says alot cause my lil girl (Xena,) does not like anyone ( but us and and grandparents) so for her to feel comfortable and not scared makes us happy and at ease. The process of waiting your turn at home is wonderful. We will definitely be back to Crown vet. Another plus they can do everything there. Keep up the good work. Hard to find a good fur baby doctor

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you Roseann! We’re thrilled to hear Xena felt comfortable with Dr. Carter and our team—that’s the best compliment we could receive! Thank you for trusting us with her dental care and for sharing your experience. We look forward to seeing you both again!

Krista Karstens Publicada en Google 9 months ago

Experiencia fantástica: 08/16 I have visited Crown Urgent Vet several times- and they have been wonderful each time. They have helped my animals in scary situations, and also helped ease my mind and heart. I 10/10 recommended them for your furbabies needs!! So very thankful for all of them! UrgentVet was fantastic from beginning to end. It was such peace of mind to know that I could have my baby seen on the same day when she wasn’t feeling well. Vets are so backed up and overloaded these day’s but UrgentVet has implemented a system that works! Dr. Carter is great- very knowledgeable and kind- but he’s also honest and fair. Mauricio is a great addition to the practice, and the rest of the staff is wonderful too. I highly recommend them any time you have an urgent matter with your fur baby, or just can’t get in to your regular vet. ETA- I have now used Crown Urgent Vet multiple times for multiple pets- they are phenomenal! I am so thankful that Dr. Carter and his amazing staff are there for my fur-babies whenever we need them! HIGHLY recommend!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you Krista! Your kind words mean so much to us! Thank you for trusting us time and again with your pets’ care and for highlighting our team members. We’re so grateful to be here whenever you and your pets need us.

LydiaiO Publicada en Google 9 months ago

Experiencia fantástica: Excellent service. My cat was dehydrated but the vet found the reason for her pain causing her not to eat and now she's so much better.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We’re overjoyed to hear your cat is feeling better and back on track. Thank you for letting us be part of her recovery, we’re so glad she’s doing well!

No Name Publicada en Google 9 months ago

Experiencia fantástica: Great Vet and vet techs. Great front staff, very friendly and treated my dog just as if she was their own. Highly recommend this place all the staff was so awesome and great atmosphere.

Jenifer Henson Publicada en Google 9 months ago

Experiencia negativa: My daughters emotional support Cat was injured. They charged me 400 and wanted another 1500 for emergency surgery which I didn't have. My daughter and I were told he would go to a no kill shelter and when he got better that they would let us know where he was at and we could get him back that way. We called to find the status of my daughters emotional support animal and they inform us they adopted him out. My daughter has been through a lot of trauma and he was getting her though it. Now she is crying her heart out.

Jake Watson Publicada en Google 9 months ago

Experiencia fantástica: We had such a great experience. We had to put our 19 year old cat down and we have never had to do this before and they made a hard experience so easy and comforting. The staff was compassionate and friendly. We are so thankful with the care that was taken and the professionalism.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Jake, we’re so sorry for your loss. Thank you for allowing us to be there for you during such a difficult time. We’re honored to have been able to provide compassion and care for your cat.

Jill Westbrook Publicada en Google 9 months ago

Experiencia fantástica: I’m very pleased with this emergency vet hospital. I got in quickly, they were very friendly and caring, they gave me all options I could take for the Care my dog needed, and I would highly recommend them for your pets.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Jill! We’re so glad we could provide caring support and clear options for your dog’s care. Your recommendation means the world to us.

jenifer hermann Publicada en Google 9 months ago

Experiencia fantástica: 1st and foremost Dr. Ruiz is so wonderful, compassionate..She gets to the bottom of the matter. I've a new puppy...I lost the love of my life on July 7...some will say, "Wow so quick. " the void and loneliness was too much to bare. Tina was amazing, just adore her...as always Helen could not of been more concerned. Shea (sp)? Was on when I lost my Dane (Moose) she was beyond compassionate...and of course the best of the best Dr. Carter. CROWN URGENT CARE is the best place to take ur animals...u will not be disappointed...truly #1...we will be bringing Murphy in for his 2nd shots this week...love everything and everyone at this practice.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Jenifer, your kind words mean so much. We’re honored to be here for you through both the difficult moments and the joyful ones with Murphy. Thank you for trusting our team with your beloved pets.

Michelle Frost Publicada en Google 10 months ago

Experiencia fantástica: Fast, friendly, clean, professional, explained well, affordable options. Very pleased with the care they gave Tina.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Michelle! We’re so glad Tina received the care she deserved. We truly appreciate your kind words about our team and look forward to seeing you both again

Kathy brooks Publicada en Google 10 months ago

Experiencia fantástica: My experience was a few years ago. This review is overdue. Dr. Carter and staff saved my cat Tanube. My Tanube would not be alive today without Crown Urgent Care. Thank You! Thank You! Wonderful to have an option other than an. Emergency Clinic! I have and continue to highly recommend Urgent Crown Vet Care. Great to see open for non emergency services as well. My wish for you is Continued Success!

Carlee Todd Publicada en Google 10 months ago

Experiencia fantástica: Def my dogs forever vet! Dr mark carter and staff was so nice, explained everything, made us feel very comfortable and important! So clean and my guy was loving it the whole time! 10/10 review!

Shyima Romero Publicada en Google 10 months ago

Experiencia fantástica: First visit for my puppy, super kind and welcoming staff. My pup felt safe and was calm the entire time. Everything was quick, but I wasn't lost at all. Overall, it was very transparent and amazing service.

Hallie Carl Publicada en Google 11 months ago

Experiencia fantástica: Saw this little cutie run past my son’s window. I yelled to him that there was a dog outside. He began running. In flip flops. In 109 degree heat. Stopping traffic across Power road. And caught the pup. This tall pupper had bloody paws from the hot ground and was VERY thirsty. I called two vets that had either urgent or hospital in their title but neither took walk-ins. The third called was Crown Urgent Vet. They said to bring him right in. I took him up to the vet and thankfully he was chipped. Crown called owner was contacted and he came to get Timber, the wonder pup! Timber was given love and water from Crown. He gladly accepted both. Timber’s Dad was there in a jiffy and was so happy to be reunited. What a wonderful disruption on this hot hot day. Love a happy ending. Shout out to my kid who did not hesitate to save Timber’s life. Also Crown Urgent Vet was so helpful! Props to them! @crown_urgentvet

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Hallie, thank you for sharing this incredible story! We’re so glad Timber found his way home safe — and huge kudos to your son for being such a hero! We were happy to help and are always here when needed.

Alejandra Nunez Publicada en Google 11 months ago

Experiencia fantástica: Had an amazing experience. They were able to help my dog. He's very anxious and they did a wonderful job with his treatment. Thanks to all the staff.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you, Alejandra! We’re so happy we could help your anxious dog feel more at ease. We appreciate the kind words!

Ellis Duvall Publicada en Google 11 months ago

Experiencia fantástica: Very friendly staff who were honest and transparent with what was best for our beloved dog who ran into unexpected health complications. Was considerate to our needs and to coming up with a solid action plan. Were even nice enough to send a condolence letter afterwards handwritten by the office staff. Would definitely recommend this place

Carol Schro Publicada en Google 11 months ago

Experiencia fantástica: My fur baby, Stormi, is a rescued Chihuahua. She started having extreme bloody diarrhea. I called Crown and she was seen by Dr Carter. Since Stormi cannot tell them how she feels and this had been happening a lot, tests were suggested. I had the option to say no, but why would I? She is now on a RX diet (which she loves) and meds and, just this morning, she pooped. Not bloody Took it in to be analyzed. So, long story short, I have made Crown my primary vet because of their patience, their understanding of a frazzled dog mom and close proximity to my home. Highly, highly recommended.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for the kind review Carol! We’re so glad Stormi is feeling better and that you felt supported throughout her care. It means the world to be your new primary vet—she’s lucky to have such a dedicated dog mom!

Kay Publicada en Google 11 months ago

Experiencia fantástica: We filled out the new patient form online and then got on the waitlist, only 20 mins once we got there we were seen right away and the tech & Dr Padilla were very helpful and thorough.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for leaving us a review Kay! We are glad to hear about your positive experience with our online process and team! Thank you for choosing Crown Urgent Vet.

Bella De Publicada en Google 1 year ago

Experiencia fantástica: My dog needed medical attention on a Saturday. Her regular vet closed and I called around and another place recommended Crown as they had no appointments. Crown was available and I got there in 30 minutes and they took her right in. Staff very professional and gentle. I learned so much from the Vet in a 10 minute conversation. She knew her stuff. The price was less than I expected considering it was urgent care. They are a 10 and I recommend. I’m switching my Vet care here.

Angie Sharp Publicada en Google 1 year ago

Experiencia fantástica: My dog was attached by a pitbull, I was declined service by a vet hospital, I took him to crown urgent care vet hospital and they treated him right away and the staff was very compassionate especially the receptionist

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for leaving us a review, Angela. We’re so sorry for what your dog went through, but we’re glad you found your way to us and that we could help during such a stressful moment. We’ll be sure to pass along your kind words to our receptionist and team - your appreciation means the world to us! Thank you for choosing Crown Urgent Vet.

Elizabeth T Publicada en Google 1 year ago

Experiencia fantástica: I would highly recommend coming here in an emergency situation. They began helping my dog almost immediately after I walked in the door I am so grateful. They were so nice Augie and Dawn and the Doctor. They also helped me by letting me switch form of payment. They refunded my initial payment which was from my checking account and then processed the payment on the 6 month 0% interest card instead which will be extremely helpful.

Keeley Brown Prestwich Publicada en Google 1 year ago

Experiencia fantástica: Loved this clinic!! They were friendly, helpful, understanding! I especially loved how efficient and skilled they were when I had to bring in a feral cat to be spayed. They answered all my questions too. 10/10 coming back here again!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for sharing your experience Keeley! We're so glad to hear you had a positive visit with us at Crown Urgent Vet.

Westley Decastro Publicada en Google 1 year ago

Experiencia negativa: I brought my dog in after she had a litter and was showing clear signs of mastitis. Instead of treating the issue directly, this clinic pushed unnecessary procedures—including chest X-rays, which had nothing to do with her symptoms—and barely explained anything to me. They performed one lab test, gave her three IVs, and charged over $450 without addressing the actual problem. My dog left the clinic in worse condition than she came in—barely able to walk and still in pain. I had to take her to another vet immediately, where she was properly diagnosed, treated, and is now thankfully recovering well. This clinic failed my dog when she needed urgent care. I wouldn’t trust them again and I strongly encourage others to seek a second opinion if you go here. Animals deserve better care, and pet owners deserve transparency—not a massive bill with no answers. After reading the clinic’s response to my review, I feel even more disappointed. I brought my dog in after she developed mastitis postpartum—a painful and urgent condition. Instead of addressing the clear signs, I was pushed toward expensive diagnostics like chest X-rays and more bloodwork without clear explanation. Meanwhile, my dog was deteriorating. The clinic claims I was rude or hostile, but in reality, I was a worried owner who asked questions they didn’t want to answer. I refused unnecessary add-ons—not care. I wasn’t demanding to "override protocols," I was trying to understand why we were straying from treating mastitis to unrelated tests. My dog left their care worse off than she arrived—barely able to walk and still untreated. I immediately took her to another vet, who addressed the actual issue without overcharging or deflecting responsibility. She is now recovering well. Their response here tries to paint me as the problem rather than acknowledging that their approach was clinical, profit-focused, and impersonal. If you’re looking for compassionate, focused care—especially in emergencies—I suggest going elsewhere.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We’re truly sorry to hear that you were dissatisfied with your recent visit, and we appreciate the opportunity to address your concerns.
Before we even had the opportunity to examine your pet, your impatience and rudeness toward our staff led us to recommend that you take your dog to an emergency hospital where immediate care could be provided. As a walk-in, we did our best to accommodate you, but please understand that we had previously scheduled clients who were seen ahead of you.
Your primary concern during the visit was milk fever (hypocalcemia) and a possible seizure, and you had already begun supplementing calcium at home. While we understand your concern, your dog was also coughing and displaying signs that indicated a possible underlying issue. As such, our veterinarian appropriately recommended a chest X-ray and a complete blood count (CBC) to rule out more serious conditions, including potential infections. You declined the CBC and chest X-ray which limited our ability to accurately diagnose your pet’s condition.
Instead of intravenous fluids, we sent home subcutaneous fluids to help support your dog, as well as a treatment plan based on the information we had. Throughout the visit, our team made every effort to explain the medical rationale behind our recommendations and to provide care tailored to your dog’s symptoms, within the limitations set by your decisions.
We also want to address the nature of your interactions with our staff. Repeated threats of defamation, demands to override veterinary protocols, and attempts to dictate treatment without a veterinary license created a challenging and unsafe environment for our team. After multiple instances of hostility—including follow-up calls that were equally aggressive—we made the decision to formally discharge you from our practice.
We remain committed to delivering compassionate, evidence-based care to all of our patients and clients. While we regret that this situation ended the way it did, our priority remains the health and safety of the animals we treat, and the respectful treatment of our staff.
We sincerely hope your dog continues to recover and wish her the very best.

Janine Pettersen Publicada en Google 1 year ago

Experiencia fantástica: I was very impressed with Crown Urgent Vet! They were able to see my dog the same day that I called. Dr Padilla quickly diagnosed her and treated her! I was very impressed with her knowledge and care for my Annie

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Your positive feedback is greatly appreciated! We appreciate your kind words about Dr. Padilla's care for Annie. Thank you Janine!

Kristel Sanchez Publicada en Google 1 year ago

Experiencia fantástica: Thank you so much for taking care of Pride. Staff was very friendly and kind to my dog even though he was very shy and scared of going to the vet. I appreciate the team in aiding him back to good health.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We're absolutely thrilled to hear about your positive experience with our team at Crown Urgent Vet. Thank you for trusting us with Pride's care.

Alice Clark Publicada en Google 1 year ago

Experiencia fantástica: KInd and caring, have online webchat to help assess urgency, then put you on on-line wait list to send notification when it is time to head over. Reasonable wait time at home and in office. Kind and caring medical team, doctor and assistant explain things throughout assessment and provide options without pressure. Took care of our little guy very well. Thanks!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Alice, thank you for taking the time to share your experience. We're so glad our online waitlist system helped make things smoother for you, and we truly appreciate your kind words about our team. We're always here when you need us.

AnnaMaria Piccininno Publicada en Google 1 year ago

Experiencia fantástica: This is mybhuskys first time at Crown Vet and we went because we were passing through on a 2 month travel. My husky was seen by Lauren Padilla. She took her time to assess and thoroughly explain her diagnosis and the test results. She is professional, sensitive and kind towards my pup. Once I left I was confident with Laurens's expertise my dog would be better quickly. I have 2 Huskys and have been to many vets, Lauren is definitely one of the top. Crown is lucky to have her. Thanks Lauren your service shows your love for animals.

Kelly McKnight Publicada en Google 1 year ago

Experiencia fantástica: My little chihuahua swallowed part if a toy and had to have vomitting induced to bring it up. The staff and the Dr were incredible. They took great care of my little girl. Also, this place was very affordable. I will definitely use them again if the need arises.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Kelly, we’re so glad we could help your chihuahua feel better and that everything turned out well. Thank you for trusting us with her care and for your kind words about our team.

Emily Anne Publicada en Google 1 year ago

Experiencia fantástica: I took my cat Princess to Crown urgent veterinarian, and the staff there was friendly and comforting. They were never pushy and never forced unnecessary tests on me and my cat. More importantly, they were very knowledgeable. They recommended a treatment for my cat that no other vet had. The treatment has made a big difference. Princess is much better because of the great staff at Crown, and I'm very grateful. They're always available if I need them. Crown urgent is the only veterinarian for me and my Princess. Thank you, Crown urgent care.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for your kind words and for trusting Crown Urgent Veterinary Care with Princess’s health! We’re thrilled to hear that our team provided a comforting experience and that our treatment recommendation made a real difference for her. Thank you for sharing your experience.

Linda Crawford Publicada en Google 1 year ago

Experiencia fantástica: Very friendly and efficient. Kind towards our dog who can be difficult at times.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are happy to hear that you found our team friendly and efficient. Thank you for sharing your experience with us, Linda!

Wayne Morris Publicada en Google 1 year ago

Experiencia fantástica: Our 17yo dog has been declining over the last few months. As winter visitors to the valley area, our regular vet is more than 1000 mi. Our dog woke this morning and exhibited signs of a stroke, unable to stand or walk. Very frightened. The staff at Crown were excellent and got us in quickly. We did not have to fill out endless papers. The vet and techs were kind and caring. They helped us find the right way to ease him over the rainbow bridge. We highly recommend this group.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are so sorry for your loss and grateful that we could be there for you during such a difficult time. Your kind words mean so much to our team. Wishing you comfort and peace as you remember your beloved companion.

Bari Kelly Publicada en Google 1 year ago

Experiencia fantástica: It's always alarming as a pet parent to wake up in the middle of the night to a sick pet, especially on a weekend. Our elderly pup was having some acute urinary symptoms that required urgent attention. By 6 AM, I was filling out the online forms (quick and efficient process) for him to be seen at Crown UrgentVet. Even before the clinic opened at 8 AM, I was already texting with the front desk to get our sweet pup seen first thing. Dr. Ruiz and the care team took such great care of our boy, which gave us so much peace of mind. We were home by 9:30 AM with medications and a treatment plan in hand. Additionally, the pricing for urgent care is quite reasonable. As a family, we would happily recommend Crown UrgentVet to family and friends. Many thanks again to Dr. Ruiz and the wonderful staff for taking such great care of our sweet Archie!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your thoughtful and kind words! We know how stressful it can be when a beloved pet needs urgent care, and we’re so glad we could be there for you and Archie. We truly appreciate your recommendation and wish Archie a smooth recovery!

Robyn LIBBRECHT Publicada en Google 1 year ago

Experiencia fantástica: Your pet will be in good hands at this hospital. Everyone care is professional, shows empathy, and gives your pet the best treatment .

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We're excited to hear that your pet received excellent care at Crown Urgent Vet. Thank you for sharing your positive experience with us Robyn!

Forrest Friedrich Publicada en Google 1 year ago

Experiencia fantástica: We're traveling in an RV, didn't know any local vets, kind of stumbled upon Crown UrgentVet. We got in to see Dr. Ruiz the same day, got instant x-rays and blood work, and everyone we dealt with in the office was great. Two days later our pup is feeling much better. Two thumbs way up!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for taking the time to write a review Forrest! Your positive experience at Crown Urgent Vet and with Dr. Ruiz is greatly appreciated. So glad your dog is feeling better!

Kasey S. Publicada en Google 1 year ago

Experiencia fantástica: Our regular vet referred us here when they didn't have an opening. While it isn't inexpensive, we felt it was worth it to have our cat examined and treated right away. I was able to complete the check-in online on the way to the clinic. We were taken back within 10 minutes of arriving. The vet and vet tech were caring, took time to listen to our concerns and did a thorough exam. Options and prices were explained in advance. They were able to do x-rays and got the results very quickly. I highly recommend this clinic if you pet needs urgent care.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for leaving us a review Kasey! We are overjoyed to hear about your positive experience at Crown Urgent Vet. Thank you for sharing your feedback!

Mary Gazda Publicada en Google 1 year ago

Experiencia fantástica: Very experience with this urgent pet facility. The staff was friendly, helpful and efficient. The office was spotless. I have already recommended this office to my pet-loving friends if they find themselves in an urgent care situation.

Beth Colley Publicada en Google 1 year ago

Experiencia fantástica: Excellent care for my sick dog. Super friendly staff. I got in & out in a timely manner. Didn't feel overcharged. Will definitely use again if needed.

Angela Zade Publicada en Google 1 year ago

Experiencia fantástica: I've been to Crown Urgent Vet at least half a dozen times in the past year. I have three senior dogs, and seniors tend to develop more issues than during their youth, unfortunately. My poor pups have been treated for many ailments ranging from simple, unexplained bouts of diarrhea from my chihuahua to more serious care requiring an abdominal ultrasound to detect Cushing's disease in our beloved boxer. Our pets (and pet parents) receive VIP treatment at each visit. I'm almost apprehensive to leave such a glowing review for fear that the practice will get too popular! I don't want my secret out! LOL Crown Vet's adaption of technology has truly made the entire process of getting urgent vet care so easy and calm during an otherwise nerve-wracking situation. Fur parents can get pretty stressed out when our pets show symptoms of illness. Joining the wait list online, then receiving a text and email notifying me when to head to the office made the process simple and efficient. The facility is always extremely clean and pleasant. The staff is always upbeat and warm. I'm so glad they've opened a practice nearby. I recommend Crown Urgent Vet and will be using them again in the future.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your kind and thoughtful review Angela! It means so much to us that you’ve trusted us with the care of your senior dogs through so many different situations. We’re thrilled to hear that our team, technology, and facility have made the process smoother and less stressful for you and your pups. Your VIP treatment comment brought smiles to our faces—your secret is safe with us (for now!). We truly appreciate your recommendation and look forward to being here whenever you need us.

Shelley Nixon Publicada en Google 1 year ago

Experiencia fantástica: I have been here a few times over the last year with my dog and my cat. Everyone is so nice from the front office to the vet assistant and the Doctors. They kept me updated with what was going while we waited. The Doctors here are very knowledgeable and really care about my babies.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for writing us a review Shelley! We are glad you had a great experience with us. Thank you for choosing Crown Urgent Vet.

Judith Bruner Publicada en Google 1 year ago

Experiencia fantástica: This was our first time here. They offer a texting system to let you know when it is your turn to go there. My fur baby received excellent care that I felt comfortable with. Highly recommend Crown UrgentVet!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for leaving us a review Judith! We are glad to hear you enjoyed our text system and online portal. Thank you for choosing Crown Urgent Vet.

Melissa Diaz Publicada en Google 1 year ago

Experiencia fantástica: I highly recommend Crown Urgent Vet! The facility was clean and the staff were all amazing and very helpful! Thank you Dr. Carter, Star and Helen for making my dogs visit go smoothly!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you Melissa for your recommendation and your review! We are so glad you had a great experience with our team here. Dr. Carter, Star, and Helen appreciate your kind words. Thank you for choosing Crown Urgent Vet!

Dr. Lori C. Ebert Publicada en Google 1 year ago

Experiencia positiva: I’d give 4.5 stars if I could! I just moved to East Mesa and don’t have a vet in this area Or now about any of the emergency clinics! My dog was throwing up blood and I called several vets to get him in and no one would fit him in. One Vet office recommended Crown Urgent Care. I called and spoke to Star. She was excellent and very generous with what to check, assess, and whether we needed to rush in or come in the morning. I Opted for the morning and next day tried another regular vet office to no avail. My mom had two friends who had good experience here, so I gave up scheduled with Crown. I was in the office in less than an hour.!! Location easy to find, no long wait at the Vet- they text to tell you when to come in. Front staff very friendly and very clean spacious office. Only waited a short time before Dr. Padilla came in and she was great, identifying long-standing food and stomach issues for my pup. She also worked with me on a more natural approach to resolve it. Vet tech Carly super nice even ran out stuff to my car to check on Ollie. Prices reasonable for urgent / emergency care. Did bypass on a higher priced nail trim which I needed but will wait for groomer. Loved that they were playing funny dog videos in waiting room. I definitely recommend and I’ll return if needed! Perfect solution for urgent care vs. emergency hospital! I’ve been to other emergency clinics that had water, coffee, snacks and were just a tad more emotionally doting which would be the half star. Definitely go!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for sharing your experience with us Lori! We’re so glad we could be there for you and Ollie during a stressful time and that Dr. Padilla and the team could help identify and address his needs. It's wonderful to hear that our convenient scheduling, friendly staff, and clean, welcoming office made a positive impression. We appreciate your honest feedback and will keep striving to provide the best care possible. Thank you for recommending us—we’re here whenever you need us!

Vanessa LaRue Publicada en Google 1 year ago

Experiencia fantástica: I was very impressed with this urgent care vet. I liked how I could check in online and wait at home until they were ready to see my dog. It was very clean and everyone was very friendly and helpful. They genuinely cared about the well-being of my dog. I will definitely be back if I ever need their services again.

John Hall Publicada en Google 1 year ago

Experiencia fantástica: Did everything they could to save our dog, but he was too far gone. They were really kind and helpful to help us through a rough time. Let us take time to say goodbye and help us make the decisions. Emergency veterinary care is expensive, but their prices were reasonable. The staff was amazing.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for taking the time to share your experience, especially during what must have been an incredibly difficult moment for your family. Saying goodbye is never easy, but we’re glad we could help provide comfort and guidance when you needed it most. Please accept our deepest condolences from all of Crown Urgent Vet.

Christie Blaylock Publicada en Google 1 year ago

Experiencia fantástica: My pet Piper was in a life threatening situation and my regular vet was closed for the weekend. My vet recommended Crown UrgentVet if I needed help over the weekend. I have never liked Emergency Vets, but this clinic was hands down the best experience of my life. The staff was very friendly and knowledgeable and reassuring that they would take great care of Piper. They kept her there for surgery and I went home to wait since it would be hours. They kept me apprised of her situation after the surgery and how wonderfully things went. The entire clinic itself was fresh, clean and organized. The waiting room even has a TV with a cute pet channel playing that is entertaining and helps take your mind off your worries. Amber at the front desk had been a vet technician for over 10 years herself. She gave me peace to know that Piper was in a wonderful safe place for her care. I highly recommend this vet clinic. This is my very first time leaving a review for ANY business! I felt it was very important for people to know that there are good emergency vets out there that will properly take care of your sick or injured beloved pet. I'm very grateful for the entire staff. If I am ever in need of an emergency vet in the future, this is the only one I will consider using.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for your thoughtful and heartfelt review. We are truly honored that you trusted us to care for Piper during such a critical time, and we’re overjoyed to hear she is doing well. Our team works hard to provide compassionate care and clear communication to give pet owners peace of mind, and we’re glad this was your experience. Amber and the entire staff will be touched by your kind words. Thank you for recommending us and sharing your story—it means the world to us!

Kathy Kires Publicada en Google 1 year ago

Experiencia fantástica: Crown Urgent Vet was quick to respond to our needs. Very gentle and kind to our little dog. Would recommend them to family and friends.

Kristie Williams Publicada en Google 1 year ago

Experiencia fantástica: I had to take my german shepherd mix in as I thought he had an ear infection. We were treated with compassion. I love in the waiting room there were silly/cute animal videos playing - kept me and my dog entertained! Next time I’ll sign up for the wait list as I just did a walk in. Wally loved all the attention and pets he got! The cost wasn’t much more than my regular vet but I didn’t want to wait for my regular vet since it was the weekend.

Tiffany Sobel Publicada en Google 1 year ago

Experiencia fantástica: They got my sick dog in within an hour. The check in process was very quick. We were brought back to the room right after checking in. Everyone was very nice and explained everything that was needed and provided costs up front. Would recommend to anyone!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you so much for sharing your feedback with us Tiffany! We are so happy to hear about your positive experience at Crown Urgent Vet and your recommendations!

Allison Publicada en Google 1 year ago

Experiencia fantástica: Our newest addition, an 8 week old Sheperd Puppy(Ellie) was showing signs of an inner ear infection so we brought her in as a referral.The facility is very clean and the staff are all very welcoming which is obviously a great sign and helps put you at ease. Dr Carter was very informative, great with Ellie and did only what he thought was necessary. I feel like he really had our best interest at heart. I also feel the price was reasonable as I know things can get $$ when it comes to our animals. I will definitely be returning for future checkups etc.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We're thrilled to hear about your positive experience with Dr. Carter and our team at Crown Urgent Vet. We are so glad to hear that each person you encountered had a positive impact on your experience with us. Thank you for sharing your feedback, Allison, and congrats on adding Ellie to your family!

Chrissy's Closet Reviews Ms. Sunshine Publicada en Google 1 year ago

Experiencia fantástica: I took my Frenchie here after having 2 canulas placed in his ear, over a 3 week period. All of a sudden he took a turn and I knew something was wrong. So the original vet couldn't get him in till layer that day but it was an Emergency, so I got him in at this vet. And I was more than happy with how quick, concerned they were and how well they treated him. The price was steep but the ir care was priceless. Thank you team!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital


Thank you so much for sharing your experience! We're so glad to hear that your frenchie received the care he needed, and we truly appreciate your kind words. We understand how concerning it can be when your pet is not feeling well, and we're honored to have been there for you during that time. We always strive to provide the best care possible, and we're happy to know it made a difference for you and your furry friend. Thank you for trusting us with his care!

Garry McGee Publicada en Google 1 year ago

Experiencia positiva: -As previously stated. I walked out the door feeling hopeful and NOT what did I just pay $500. to $1000 for without getting a course of action for pets condition. this was midday on Saturday. they referred me to an emergency clinic due to a test result. unfortunately I had to put the dog down. Crown Urgent care did not know this, however first thing monday morning they called me to check in with how he was doing. What's important was the cared enough to follow up. That is something 3 other vets in 7 months of dealing with this, never called, once I was out the door. 1 of those 3 still flood my inbox with advertisements on what they have going on not once mentioning my dog. Thank you Crown Urgent care, you re-instilled in me that some vets are more concerned with the welfare of the pet. something has happened in vet care and it's not good. If you can get an appointment to see the Vet anymore. they tend to exclude you when you aren't at their office every 6 months. I get vaccinations done when they have low cost vaccination clinics.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for the kind words Garry. We are so sorry for the loss of Atom, glad we could be of some comfort for you in this difficult time.

Tasha williams Publicada en Google 1 year ago

Experiencia fantástica: This place & their staff was so amazing! Took my dog in and everyone was so warm and welcoming. They also were super great with him (he’s reactive & anxious). I never have a bad experience there, and would highly highly recommend. My dog is now on the mend and this dog mom can finally get a full nights sleep.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Your positive feedback is greatly appreciated Tasha! We are thrilled to hear about your wonderful experience at Crown Urgent Vet and so glad we could provide a safe space for your dog. Thank you for sharing your kind words.

Nicole Maggard Publicada en Google 1 year ago

Experiencia fantástica: Everyone from the front desk to the dr was absolutely amazing, caring, and compassionate, on one of the saddest days of mine and my family's life. We appreciate you giving us all the time we wanted and needed with our Charley girl.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Your positive experience with our team means a lot to us. Thank you for sharing your feedback, Nicole. We are so glad we could provide exceptional service for you and Charley.

Kris Hyams Publicada en Google 1 year ago

Experiencia fantástica: I took my dog to Crown vet for a dental on Monday and could not have been more pleased with the service. From the girls at the front desk to the technicians and the vet. Everyone was so kind, the office was clean and inviting and the check out process was easy and quick. One of the techs even helped me carry my pet to the car after my dogs dental! 10 stars to the staff for treating our pet like she was one of their family members. Good job, girls!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for leaving us a review Kris! We are so glad to hear about your positive experience with all of our staff members at Crown Urgent Vet following your dogs dental procedure. Thank you for sharing your feedback, our staff greatly appreciates it!

Robin Rost Publicada en Google 1 year ago

Experiencia fantástica: I took my dog to crown urgent vet due to an abscessed tooth. They were able to get him in right away when I called. Both the tech and the doctor that day were very professional, informative, and caring. I took him back today for surgery in order to remove the abscessed teeth as well as remove several others. I was so nervous but they really put my mind at ease! They let me know what was happening throughout the process and Leo came through quite well! They’re not just an urgent care facility – they are now my go-to vet!!!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are excited to hear about your positive experience at Crown UrgentVet! Leo's well-being is our top priority, and we're thrilled to be your go-to vet now. Thank you for sharing your feedback with us.

Aprol Barron Publicada en Google 1 year ago

Experiencia fantástica: I hope your pet is never in need of their services, but you MUST take your furry family member here if you are in need of urgent vet care. I was not able to go to my vet when my sweet boy got sick. I immediately went to their website and was very pleased to see that they have an online check in service. I was able to check in and was seen as soon as I arrived. From the first interaction with the front desk, I knew we were going to be in good hands. Dr. Ruiz and the staff quickly found the issue and went over the recommended treatment. All the fees were explained up front and I felt they were very reasonable for URGENT medical attention. Thank you all for being so great to Dozer.

Simone M. Publicada en Google 1 year ago

Experiencia fantástica: Don't think twice because this is the place! Great emergency vet for CATS! Our 18 year old calico needed emergency dental work. Dr. Carter and his team provided her compassionate, excellent care. The doctor personally called us prior to her surgery, and post with thorough surgical details including her recovery progress. Prices were provided upfront with no surprise hidden charges upon receipt. All meds for her recovery were neatly packaged and provided same day. All of our questions were answered without pressure. Would definitely use this emergency practice again for our cats. Professional staff. Highly recommended!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Your positive feedback is greatly appreciated Simone! We're excited to hear about the compassionate care provided to your 18-year-old calico. Thank you for choosing Crown Urgent Vet for your emergency vet needs.

Greg L Publicada en Google 1 year ago

Experiencia fantástica: We had to take our 8 year old Shih tzu mini poodle mix, Sage, to be put to sleep. We called Crown Urgent Vet on a Saturday morning and we were able to get in immediately. It was a sad situation for us since we were putting Sage to sleep, but the experience was good due to the understanding of the receptionist, Michelle, who was so very nice. We then met with Dr. Hay-Roe who talked us through what was happening. I was a basket case and Dr. Hay—Roe was understanding. Overall, for the sad situation we were dealing with I was very pleased with the care we received and the care for our beloved, Sage received.The facility was so very clean! I would recommend Crown Urgent Vet to anyone who needed a place to go to for their pet.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for sharing your experience with us Greg! We are absolutely thrilled to hear about the care you and Sage received at Crown Urgent Vet.

Ian S Publicada en Google 1 year ago

Experiencia fantástica: Very Knowledgeable staff. Provide great insight on what happened with my dog. Didn't pressure to do anything, since there wasn't an emergency. With some good guidance, my dog is doing much better. Would absolutely recommend this facility to a friend or colleague.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We're grateful for your positive feedback, Ian! We're glad to hear that your dog is doing much better. Thank you for recommending Crown Urgent Vet.

Stilliryze Publicada en Google 1 year ago

Experiencia fantástica: My puppy was suddenly very ill, and I could not get her to a regular vet. Crown Urgent Vet got us in right away. Everyone was very friendly and professional. My Pipper is feeling better thanks to them. Thank you

Nicci Dillon Publicada en Google 1 year ago

Experiencia fantástica: We brought our fur baby in to cross the rainbow bridge and the staff and doctors were really supportive. They really made us feel that we would know every step in the process and let us have as much time as we needed. I would recommend this clinic to others. I will he taking my other fur babies here in the future.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are happy to hear that our staff and doctors were able to provide you with the support you needed during this difficult time Nicci. Thank you for recommending Crown Urgent Vet to others. We look forward to caring for your other fur babies in the future.

Erin B Publicada en Google 1 year ago

Experiencia fantástica: It was a great place to go they were very transparent with the cost up front before they did anything. It was a quick appt. I did not have to wait long. My puppy & I waited at home until it was our turn in line. So it was more comfortable for the both of us. The whole experience was cheaper than emergency vet hospitals. They took great care of my fur baby. They gave us copies of my pets file & X-rays quickly. They went over everything thoroughly with us before giving us 2 referrals for pet surgery hospitals. So I was able to call & compare the costs of both places before hand. Unfortunately, this place does not do surgeries for pets with Salter Harris type IV fractures of the front elbow on my 15 week old French Bulldog puppy. I would have given them 10 stars if they could have. I really loved this urgent vet If my dogs ever need to come back I would make this the only urgent vet I would go to & would definitely recommend them to all of my friends & family. Actually, I have already a couple of times since my visit on June 1, 2024. Which was a Friday worst day of the week for my puppy to have an accident. It was the best decision I made to call this place. I was not disappointed at all.

Nikki Driscoll Publicada en Google 1 year ago

Experiencia fantástica: Always a great experience. They are my back up vet for when I can’t get my dog in to see her regular vet. Their online sign up is convenient because you can wait at home and be notified when the vet is just about ready to see your pet. I will definitely keep using them.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for your wonderful feedback, Nikki! We are excited to hear that you had a great experience with us. We look forward to continuing to provide excellent care for your pet. If you ever need us, don't hesitate to call!

Alana Bramhall Publicada en Google 1 year ago

Experiencia fantástica: I’ve been here twice now and had a great experience both times. Most recently I had to get an emergency surgery for my cat, and really appreciated the level of care and communication. They kept me in the loop throughout the day of the procedure and called me as soon as my kitty was ready to come home. They walked me through the aftercare and made sure I had everything I needed. They also did blood work before the procedure and based on the results they prescribed special food for my girl since she is getting older to keep kidney issues at bay. I really appreciated that - two birds with one stone! I also love that you can check in online and they will text you when it’s your time to show up, it’s so much less stressful for my cat not having to wait for hours in the office. I would highly recommend this place!

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

Thank you for sharing your feedback and recommending our services Alana! We're glad we could provide excellent care for your cat and make the process as stress-free as possible. Thank you for choosing Crown Urgent Vet.

Trine Ramirez Rodriguez Publicada en Google 1 year ago

Experiencia fantástica: Dr. Hay-Roe and staff were all very compassionate and caring when we had to say goodbye to our Mona.

Crown UrgentVet/ Crown Animal Hospital
Crown UrgentVet/ Crown Animal Hospital

We are sorry to hear about the loss of Mona. Our team at Crown Urgent Vet is always here to provide compassionate care during difficult times. Thank you for sharing your experience with us Trine.

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