Heaven Can Wait Animal Society Spay & Neuter Clinic
Information about Heaven Can Wait Animal Society Spay & Neuter Clinic
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 7h-17h
- wednesday: 7h-17h
- thursday: 7h-17h
- friday: (closed)
- saturday: (closed)
Heaven Can Wait Animal Society is a nonprofit dedicated to preventing unnecessary euthanasia and improving quality of life for cats and dogs through spay/neuter services, quality veterinary care, community outreach, and advocacy. The organization is committed to providing accessible services throughout Southern Nevada.
Our comment from InfoVet about Heaven Can Wait Animal Society Spay & Neuter Clinic:
Heaven Can Wait Animal Society Spay & Neuter Clinic is a dedicated facility that provides vital services to the community, focusing on low-cost spaying and neutering. With a small but passionate team, they ensure that every pet receives remarkable care and attention. Here are some highlights from customer experiences:
- Exceptional Care: Many users commend the clinic for their excellent post-operative care, with staff following up to check on pets' recovery.
- Community Commitment: The clinic's TNR program (Trap, Neuter, Return) has made a significant impact, helping to manage the local cat population.
- Friendly and Supportive Staff: Reviewers consistently mention the kindness and professionalism of the staff, who treat both pets and their owners with compassion.
- Affordability: The clinic offers budget-friendly services, making it accessible for families wanting veterinary care for their pets.
- Positive Environment: The surroundings are noted as clean, which contributes to a welcoming atmosphere for both pets and their owners.
While some reviewers have noted difficulties in scheduling appointments due to high demand, overall experiences reflect a high level of satisfaction and appreciation for the services provided. Heaven Can Wait is recognized as an invaluable resource for all pet owners wanting affordable care for their beloved animals.
Heaven Can Wait Animal Society Spay & Neuter Clinic: Reviews
Fantastic experience: They did an amazing job with my puppys spay. Very nice staff and makes sure you are informed about after care. Also clipped her nails as well.
Hi Ashley! Thank you so much for the 5-star review. Your kind feedback means a lot to our team, and caring for our patients is always our number one priority. Take care!
Fantastic experience: Such amazing people here. My family and I over the years have been trapping neighborhood strays and bringing them to HCW to have them checked for microchips and if not spaying or neutering them. It's always an easy process, and allows our "backyard cats" to continue mousing for us, or if they are friendly towards humans finding forever homes for them. Thank you so much for what you guys do.
Hi there! Wow — look at that gorgeous face! We truly appreciate your continued trust in our facility. Thank you for choosing us to care for your furry friends.
Fantastic experience: HCW provides an invaluable service to the community with their tireless efforts to spay and neuter the stray and feral cats. Thank you!
Fantastic experience: I found myself in a bind. I heard a precious little meow coming from a storm drain behind Home Depot on Pecos and Patrick. I bent down and looked in the hole and there was this kitten, crying, no bigger than the palm of my hand. Three more sisters in the hole. The little man calling my name, his eyes were glued shut with green crust. I scooped them up, brought them in my Coach. Clean them up nursed them back to Health. That was 2 1/2 months ago. One of them started acting funny and doing its thing. You know what I mean. Most of you out there know how I am already so I knew what he was thinking. He was looking like I always feel! I was advised to go to heaven can wait and they were booked out for about three months, but she got me in quickly for this one little guy who’s starting to do his thing. Thank goodness for heaven can wait. The woman behind the counter is super cute. Just my type . skinny little thing.
Fantastic experience: Excellent staff and very clean.
Thank you for the amazing rating! We’re always here whenever you need us.
Negative experience: Most of the dogs looks hungry and most of them look like they’ve been fighting. The cats are skinny. I think they’d be fighting these dogs. They don’t really take care of them. If I can take them all home I would I feel so bad for them this place needs to get shut down. They’re selling dogs for a high price for no reason for their own Pockets.
Thank you for your review. We believe this feedback may have been posted for a different organization. We are not a shelter, do not house animals, and do not sell dogs or cats. We are a low-cost spay/neuter clinic, and pets are only on-site briefly for scheduled medical services before returning home with their owners.
We encourage you to double-check the location so your concerns can be directed to the appropriate facility.
Fantastic experience: Very caring staff for you and your pets. They have free cat scratch pads and other dots donated by other pet lovers. Best to make an appointment, and don't worry, I have taken 4 cats over the past decade to Heaven Can Wait, and never had a problem with the outcome.
Thank you so much for your kind words and for trusting us with your cats over the past decade. That truly means the world to our team.
Fantastic experience: They were so compassionate and overall fabulous!!!!!! I love the staff here! They deserve 40 stars. They really work with you financially to make sure you met your pets needs.
Thank you so much for your incredibly kind words! We appreciate your support and are so grateful you’re part of the Heaven Can Wait family!
Fantastic experience: They took very good care of the feral cat I sponsored. Called me for any updates and had cages to rent when needed
Thank you so much for sponsoring a feral cat and for your kind words. Community support like yours makes such a difference. Thank you for being part of the effort to care for and protect community cats. We truly appreciate you!
Fantastic experience: This non-profit is the real deal! They serve the community with low-cost spay and neuter, vaccines, microchips, and community cats TNR (Trap, Neuter, Return). They have a small but mighty team who are so kind, welcoming, and do great work to prevent the pet overpopulation here in the Las Vegas Valley! The facility is clean, well-run, and accepts monetary and in-kind donations, such as towels, and dog and cat supplies and food.
Thank you so much for your thoughtful and detailed review. We’re so grateful you recognize the hard work and dedication our staff puts in every day.
Fantastic experience: I had my large male golden retriever neutered here and might I say how impressed I am! Comparing this place to where I got my female golden spayed in California was day and night. I was left surprised after they called the next day to do a follow up check in, that was so sweet of them and not was I was used to from the previous expierence. I also like how it was a small clinic and my do went straight in compared to my female where we had to wait in a long line outside. Here you make an appt take them in and they are seen by the doctor, which was supe informed and helped calm our nerves by answering all our questions! I’d MOST DEFINITELY reccomended Heaven Can Wait!!!!!
Fantastic experience: If I could give this place more than five stars, I would they were patient and fully understanding with me throughout my dog’s whole process. I really am grateful for the front office staff and vet who took care of my pup Winnie.
Fantastic experience: I have had my dogs and now my kitten fixed there and I recommend this place to anyone they are very kind, gentle and friendly
Fantastic experience: They save so many cat from suffering. The work they do here is priceless.
Negative experience: Although I've never had a chance to visit them, I've tried booking appointments for spay/neuters on multiple occasions, I'll get the appointment time, enter in all the information hit request and it's already been taken? How? I already selected it? All I've done is waste my time. Their appointment system is completely useless I'll take my business elsewhere.
Fantastic experience: Had a stray cat fixed. Everyone is so kind.
We appreciate your review! It’s great to hear our team made your experience a positive one.
Fantastic experience: Have not been there yet, just called to inquire. And the staff was so nice. I really think we will be able to help our kitty get there surgery.
Fantastic experience: The staff here is fantastic, even when faced with a fearful, "feisty", recently rescued Chihuahua mix that needed to be neutered. They made sure I was aware of any possible risks during his check-in exam, and his surgery went well with no issues. I was pleasantly surprised to see just how neat, clean, and precisely closed his surgical incision was considering they are a high volume spay & neuter clinic. The dog in question has healed up beautifully with no complications at all. I would highly recommend them to anyone looking to help control our local unwanted pet population at a super reasonable price. My thanks go out to them for helping me help "Rocket"!
Thank you so much for taking the time to write this review! We hope Rocket is recovering well!
Fantastic experience: very caring and professional. clean environment. courteous staff.
Thank you for your review!
Fantastic experience: Great update….Someone reached out to me today and took the time to explain everything, including why the phones haven’t always been answered. I truly appreciate that they made the effort to reach out to me and make things right and follow up—they didn’t have to, and that meant a lot. Because of that, I’ve updated my rating to five stars. Thank you again for taking the time to connect and clarify.
Fantastic experience: Local TNR clinic. Offering affordable Spay/& Vaccination services. They do a lot of good with helping to control the city's community cat population.
Fantastic experience: This animal vet is the best my dog has ever been to , my dog was not scared , nervous or anything . She came home acting very normal just like herself . She got spayed and they did a wonderful job she’s been doing great I recommend this place for everyone who would want their pet to be treated better than great ❤️
Thank you so much for your wonderful review! We’re thrilled to hear that your pup felt comfortable and is recovering so well after her spay. Our team works hard to make every pet feel safe and cared for, and your kind words mean the world to us. Thank you for recommending us! ❤️
Fantastic experience: If you're looking for peace of mind with your pet AND budget friendly, I highly recommend here. Unfortunately it's only spay/neuter and vaccines but I wish I could take my babies here regularly (appointments fill up QUICK, be ready when they open up for availability). Clean environment with a staff that you can tell loves animals and are very informative. They understood my cats apprehension, since we found him with 3 legs and stiches, and handled him with care and understanding. Each one of the staff I met deserves more than 5 stars and I am so greatful to have found them for my boy.
Fantastic experience: Life Savers. I THANK YOU My family thanks you!! Rachel, Evelyn, Kim(og).Is the BEST KINDA G... REAL... The Dr's. All classy humans that should be recognized by our community!! Julie for contacting us with post care. -ALL OF YOU - Are truly the BEST Vegas has to offer. Thanks AGAIN & ALWAYS Michael Max Booth
Fantastic experience: I got my husky fixed here. They explained everything and were nice to the both of us. Surgery went well. She just wanted to rest from the medicine. A year later and she’s doing amazing. Thank you guys spots fill up fast so best to call early morning.
Thank you so much for sharing your experience! We’re thrilled to hear your fur baby is doing amazing a year later — that makes our whole team smile. We’re glad we could make the process comfortable for both of you and appreciate your time for writing this review. She's so precious!
Negative experience: Terrible people at this office. Very unethical and inhumane. My cat got spayed here yesterday and the agreement was I could pick her up anytime before 4pm. I dropped her off at 7am. They called me at 11:30am saying that I could pick my cat up at 12:45pm and if I didn’t she would be kept in the carrier I had brought for her and not allowed a bathroom break because they said they had too many animals at the moment. If I wasn’t able to pick her up at 12:45pm she would’ve been kept in a carrier until 4pm and most likely went to the restroom in the carrier on herself right after she had fresh stitches and surgery. My cats name is blueberry by the way. She’s a very sweet little girl.
Fantastic experience: Staff were very helpful and friendly. They went above and beyond helping my fur babies
Thank you so much for your kind words! We’re thrilled to hear our team could go above and beyond for your fur babies.
Positive experience: Heaven Can Wait is a great place but its team members like,***** Evelyn***** who make it AWESOME! Thank You Evelyn, for being on point! HCW, CLONE THIS ONE.... Ty, for making a emergency situation be handled professionally, promptly and most important, with kindness. Cookie n Cookie's Momma please open the wellness center again.
Negative experience: took my kitten to get neutered on the 13th , he got infected with fpv during his stay there and passed away this morning. do not recommend taking your pets here
Fantastic experience: My pup was neutered at this wonderful clinic. My pup was 100% active, happy, not traumatized or distressed after the procedure. He straight up went to play, drank water, ate and was completely fine and happy! Thank you Heaven Can Wait Animal Society Spay & Neuter Clinic!
Fantastic experience: Their community cat program is the best. I have taken a bunch of strays in and not only is it affordable, each cat/kitten is treated with love. The staff is amazing and they give so much of themselves to try and stop the rapid reproduction of this cats. Thank you
Fantastic experience: Just took my Puppy Leo in for a neuter. The staff was very friendly. We waited about an hour to get inside and see the vet before surgery. They notified me when he was out of surgery And the time I can pick him up by. Picked him up before 4 o'clock and it was quick and easy and they gave me instructions for home And his medication.
Fantastic experience: Amazing staff and very professional. If you have a Medicaid awards letter your spaying or neutering it is only $10 for cats and $20 for dogs. Prices may change so call for exact amount.
Negative experience: website says clark county residents get microchips for $5. henderson is clark county, I was charged $40. I even checked my address on their website checker.
Negative experience: Less than great experience; after watching the website forever trying to secure an appt, we were lead to believe we finally got one; we were given a day, paid a deposit; and then never heard a word back from them. Attempted to email them multiple times, and call; finally just now, weeks later, got through to a human whom was dismissive and rude and told me that basically people compete for the appt and they gave it to someone else and would be refunding my money. After expressing this was a frustrating experience given the lack of communication altogether; I was hung up on. Thankful I’m not entrusting this “business” with my fur babes.
Hi Cass, we’re truly sorry for the experience you had. We understand how frustrating it was to feel misled and unheard, and we take full responsibility for the lack of communication. This isn’t the level of service we strive for, and we’re taking steps to ensure it doesn’t happen again. If you're open to it, we'd love a chance to make things right—please feel free to reach out to us directly at [email protected].
Negative experience: Go ahead and hire me since ya’ll are clearly short staffed and never pick up the phone. Even after leaving a voicemail they don’t get back to you. You’re out of luck trying to reach anyone on here, I suggest you look elsewhere.
Fantastic experience: The Community Cats program is a real life saver for everyone. Less kittens have to suffer. Fewer adult cats have to fight and suffer on the street looking for food, water and shelter. Fewer people have to deal with the overpopulation. TNR works.
Thank you so much for your kind words and for recognizing the importance of TNR! Your support means everything to us and to the cats we serve.
Positive experience: They were quick and friendly. Straight to the point. The only bad thing is getting an appointment. You have one day in a month that you can make appointments. Then you have 5 mins to get the information in before they booked for the month.
Thank you for your feedback and for your kind words about our team! We know the demand for appointments can be frustrating, and we truly appreciate your patience. We’re always exploring ways to improve the process while making sure we can help as many pets as possible with the resources we have. Thank you for supporting our mission!
Fantastic experience: They're doing a great service for the pets, owners and strays of las vegas! Thank you for all your hard work
Thank you so much for your kind words and support! We’re honored to serve the pets, their people, and the community cats of Las Vegas. Your encouragement keeps us going!
Fantastic experience: Best place for affordable, friendly and I wished they were a full service vet. I would take my pets here always.
Thank you for the kind words! We're so glad you feel welcome here. It means a lot that you'd trust us with your pets!
Fantastic experience: The staff was so kind and so patient with my Savage. He's usually a little aggressive, but he was so scared being around all the other dogs. The staff picked him up and calmed him down just by holding him close. Please dont forget the prices are amazing just like the staff
Thank you so much for your kind words! We know how stressful it can be for pets like Savage to be in a new environment, and we’re so glad our team could help him feel safe and supported. It means a lot to hear that you felt cared for too — we’re proud to offer both compassion and affordability to our community. Give Savage some extra love from all of us!
Negative experience: They do not work with animal control in an efficient manner. What animal control says is completely different then what this facility will do for you or your pet. This did not help at all. And why animal control would ticket to remove one ball from an old dog that doesn't ever go anywhere is wild and this is why they continue to over fill and kill an ungodly number of animals. Your animals and your rights as a pet owner are completely trampled on in nevada. Nevada is not animal friendly and your pet could be in serious danger here. Period!!!!!!
Negative experience: I scheduled an appointment to have my cat spayed and needed to reschedule. I called multiple times but was unable to reach anyone. I also sent a text to their text number and followed up with an email, but received no response. As a result, I had to forfeit my deposit, and I still haven’t heard back from anyone. The lack of communication is extremely frustrating and feels unprofessional—possibly even like a scam.
Fantastic experience: Love the staff at HCW. Very helpful if I have questions about trapping and tips after surgery
Fantastic experience: Supper friendly staff. We did try to get our Frenchie neutered and unfortunately they were not able to help us, which is funny because they have a picture of a Frenchie on the spay/neuter page They were able to refer us to another clinic that was able to take care of our pup.
Thank you so much for the kind words! While we do love our Frenchies (and yes, we think he was quite the model on our spay/neuter page!), some brachycephalic breeds like French Bulldogs require a bit more specialized care. We're so glad we could point you in the right direction and that your pup got taken care of. Wishing you both a happy and healthy recovery!
Negative experience: Long story short I had a kitten that I had found that was in really bad shape really sick and people always say Heaven can Wait can help you speed up the process of finding people to help. So when I went in and started asking them questions right off the back they told me to take it to the animal foundation, except one lady was giving me a list of rescuers, as she was doing that I was trying to be more specific I said "this kitten is not mine" and before I could finish the sentence, one of the workers that was cleaning the window said "it ain't our kitten either" she said it rudely. So I did tell her "I wasn't talking to her" cuz I got upset. First of all if that's how you going to talk about a kitten in public, that was sick I can imagine what you do behind closed doors, so yes I believe her name was kris but I suggest that all kittens and cats are treated the same. By the way the kitten, was rescued and adopted, he was was really really sick and community cat Angels helped out a lot, thank you to them and you got to do better Heaven can wait especially with the good reputation you have.
Fantastic experience: Got my cat "Buster" microchipped at the free clinic and what a great experience. The staff was friendly and helpful. I would recommend them to any pet owners. **Recently we took newest family member, Baz, in to be neutered, microchipped and vaccinated. We receive Medicaid bringing our cost down to $50 total for everything he needed that day. I love Heaven can Wait and what they provide for our community!! Thank you!
Fantastic experience: I was hesitant. A low spay and neuter cost place?!? What kind of love are they giving behind closed doors? And you know what we found? The kind, that makes me want to take my two birds, two cats, and other two dogs to them for a simple check over, and for all future needs. I’d trust them with all my animals and they’re cost efficient. Was referred by my father, and am extremely grateful. Thank you guys so much for taking care of my 11 year old daughter’s babygirl. She was so worried about her precious kitty, for her to come home okay and back to her human. Thanks to all of the staff who have helped, with such a simple survey that was life ending for her person. ❤️
Fantastic experience: This is an amazing organization that helped me catch and fix the cats in my neighborhood. While heaven can wait, these lifesaving angels won't hesitant to help in any way they can.
Fantastic experience: They are very kind and compassionate. It is great to see how they truly care about the pets.
Fantastic experience: This place is certainly doing the work of angels love them and what they do here I'm thankful people like this are in the world very inspirational and IAM inspired. <##update since I came here way back I had traped and gotten fixed a cat in my neighborhood threw these guys since then I have rescued two and now have 3 cats total and gotten them all fixed up threw these guys I can't thank heaven can wait enough and all my babies are safe and doing well ❤️ thank you specially to "oG Kim" a specialist whom was able to help keep calm a feral type cat I have to get him through the hard transition of getting neutered who was especially hard for me thank you everyone again for what you are doing in this community every day definitely a pillar in the las vegas community
Fantastic experience: Wonderful humans doing great things for the animals of this valley. They took great care of my mom's dog. Appreciate you!
Positive experience: I was calling on 2/17 to get appt and 8:00am the answear machine came on I left a message then I call back and they were full for march now I have to wait until march 17 to try to get Lola spray.this the first they never return my call.so I when call in march I get to make an appointment. Thank you marian.
Fantastic experience: Nathalie is an Angel sent to help our community cats and the poor cats who otherwise would likely suffer and die on the streets. She went above and beyond to help a sick stray cat in my area. Her caring, kind yet professional nature left me in awe and beyond thankful for this organization. Thank you for existing.
Negative experience: I was there yesterday to ask about my dogs neudor and vaccine info and the young lady was being very rude and on her phone texting. She was being dismissive and mean . I sure hope she doesn’t act like that with every person coming in to their office . My interaction with her made me feel less than a human being . Especially when she said she would only explain the situation one time and if I understood ? Like I don’t speak enough English for her.
Fantastic experience: Really good people in here that care. Had a puppy that we just couldn't seem to get through the online process. Something about the dogs size and weight. So we brought him in. First off it's a puppy. Second off I think he knows he's cute and laid it on thick. Everyone came up front to say hi to him. And we've got an upcoming appointment. Can't thank them enough.
Hi Chuck! We're glad to hear we were able to help you get your fur baby in for a neuter. Thank you for your review!
Fantastic experience: This is one of those often and typically dismissed but critically needed and essential services that not many truly love to do but people love to moan and complain about when things require more time and effort than their busy lives can afford them so they blame the service provider for their own lack of time management and their own lack of patience and sympathy. Heaven Can Wait staff are the unsung heroes that are doing the hard work of addressing the pet overpopulation by spaying and neutering the animals that although they're loved still need to have their counts controlled.
Negative experience: All the staff especially Jess at the front desk makes everything very confrontational. As if she doesn't even want you to ask a question. I will never return to this vet again. For a clinic that claims to want to help reduce overpopulation of animals, they make it quite difficult to believe. They woman at the front desk have all been unhelpful rude and inadequate at their job.
Fantastic experience: Absolutely the best care I've ever received! I bring all my cats here and have always been happy with the way they handled them and were super patient with me and my furbabies. I highly recommend them. If you're struggling to get your pet treated, then they can work with you on cost. They cate about your furbaby and you can see and feel it the moment you walk in the door. I've unfortunately had a few people there in the past that were a little cold towards me & my furbabies, but the last time I went I didn't see them, so they may no longer be with that animal clinic. The doctor I get has always been amazing, so I have no serious complaints. I just wish the staff in the front was a little more personable & friendly. I know its hard to leave life at the door, but the people coming in are very sensitive already with having to bring their pet into the clinic in the first place. So I'd say a little more compassion, and making a bit of conversation wouldn't hurt them. I do take into consideration that it 6:45am in the morning, and their job does have a higher stress rate because they work in an environment with sick and injured animals aswell. That's why I still gave 5 stars.. we're human, and we still have bad days, and sometimes those bad days go to work with us. I've been there. I just think it's something that could easily be redirected into a positive thing and really help people feel more comfortable walking in and walking out. Other than that, I'm blessed to have found Heaven Can Wait and all the amazing staff that have been there for me throughoutthe years, being very understanding and treating my furbabies wonderfully, and with absolutely no issues at all! Thank you HCW your a life saver.!! Love from all my Furbabies!!
Thank you so much for your kind and thoughtful review! We're thrilled to hear that you've had such positive experiences with us and that your furbabies have been well cared for. We truly appreciate your understanding regarding the challenges our staff faces, and we'll take your feedback to heart to continue improving. We're so grateful for your support and are honored to be a part of your pet's care. Love to all your furbabies!
Fantastic experience: Dr. Y and all the staff are wonderful. Caring, concerned patience with owners and pets. Would recommend them for your spaying and neutering. We have two rescue one male and one female and both came through their surgeries with no problems. They are definitely worth the wait for an appointment.
Negative experience: DO NOT FUND THIS PLACE THE STAFF IS RUDE DISCRIMINATORY AND THEY CHARGED A HOMELESS PERSON FOR SERVICES. THEY PICK AND CHOOSE AND LYE ABOUT WHAT THEY OFFER APPEARS THE PERSON WHOM MAKES THE APPOINTMENTS MUST GET A KICK BACK OR COMPENSATION FOR WHOM SHE BRINGS IN. DO NOT DONATE TO THIS PLACE VERY DISRESPECTFUL TO COMMUNITY.
Fantastic experience: Nathalie is one of the ladies that works hard to get help for the Las Vegas cat population. She is very helpful. I take down feral/stray kitties and have them sponsored via A.F. you can also pay or ask for sponsorship depending on if it's a pet or stray kitty. They do so much to help the community and I keep letting folks know about how awesome they are.
Fantastic experience: Very nice staff ,clean, and very helpful with question, also gave us a cat bed that we weren't expecting, thanks for taking care of my fur babies
Negative experience: Site said they took walk-ins. I called to confirm. We drove all the way up there for them to tell us no immediately and acted like whoever I spoke with doesn't exist. Luckily we found a better spot that was closer anyhow. We found two stray kitties and I guess they are ours now but this place wasn't very helpful with this process. More compassion for beings and those helping others please.
Fantastic experience: I recently had my pup Rowdy neutered, the process was great the staff was friendly and they took good care of him.
Fantastic experience: Their staff were very efficient, kind, and professional. They took great care of Poppy and made sure we completely understood risks and benefits, the process, and recovery. Thank you for taking such great care of our pup!
Fantastic experience: I was there with 7 month old pup Elmo he got neutered surgery went well and Elmo recovered rapidly. Love the facility and staff . I was so happy of how they took care of my baby Elmo.
Fantastic experience: Great place easy check in. The girls are very kind and helpful with any questions you have. Took my cat here I'm very pleased with the service they provided for my Homie. Thank You!!
Thank you for taking the time to write us a review!
Fantastic experience: I totally recommend HCW to anyone in need of vet clinic care. You might have to wait a bit but it is totally worth it. I took in my baby Coco Chanel on Wednesday and took really good care of her as if she were there own. Taking your pet to any place is scary because you don’t know what will happen but I could tell that my baby was very much loved Thank you to all of you there.
Negative experience: Avoid this clinic. Their staff is completely clueless when it comes to bigger dogs, mine being a German shepherd, as if they are scared to handle them. My shepherd is a little vocal and was denied the services because of it. Also they have a “no tolerance” policy so if you yourself are upset because of the way they handled themselves around your animal and leave they won’t take you back even if you try to give them a second chance. So if you need these types of services save yourself a headache and time and pay the extra cash for a real vet.
Hi Dale, We sincerely regret that we were unable to provide services for your dog. Your pet's well-being, along with the safety of our clients and staff, is always our top priority.
Our veterinary team is committed to offering the best care possible, and part of that commitment involves carefully assessing the safety of each situation. Unfortunately, during your visit, we encountered behavioral concerns that raised serious safety risks for your dog, our team, and other pets in the clinic. Based on this, we made the difficult decision to recommend that you seek care at another veterinary clinic better equipped to handle your dog's specific needs. We understand how important it is to find the right care for your pet, and we hope you're able to find a clinic that can meet your needs.
Fantastic experience: What a fabulous experience, check in my pet so efficiently and check out was a breeze. The procedures they perform are incredibly done well.
Fantastic experience: This facility is great. Wonderful staff and services. I recently took my community female cat to get fixed so she won’t have anymore kittens. Animal Foundation sponsored the procedure. They really help a lot.
Fantastic experience: We had such an amazing experience with Heaven Can Wait. While appointments are hard to get (understandably), the staff was amazing! They explain everything thoroughly and check in with you after surgery to ensure your pet is doing well. Definitely recommend!
Negative experience: Most of the staff was amazing but at the end the person checking us out was super rude. Nowhere in my emails did it say my cats had to be in a SEPARATE carrier yet they still charge for one and instead of saying “I’m sorry for the mix up” she was super stuck up and rude about it. By the time they are done nickel and diming you at the end, the cost of the visit is comparable to other vets closer to where I live but I had heard good things about this facility. Too bad one person with a snobby attitude ruined it for me and anyone I would have referred.
Fantastic experience: Such wonderful people that work there. Super friendly and they were so appreciative to fix my 3 Ferrell cats. Awesome place ! Goes to show you not all Angels have wings.
Negative experience: Very rude staff, was very hand aggressive with my cat, once I went to check out the older women was very rude through the entire process. I was simply asking a question about the safety of my cat and she cut an attitude. Also drop off time was 6:45 doors were not open until 6:52. Don’t post a time you can’t keep up too. I’m military and got places to be.
Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.
Fantastic experience: Gosh it's been 15 years since I have used this place. I'm thinking of getting a puppy again and I was looking up the fee for spaying. My last visit my dog had pymotria I know I spelled it wrong but this clinic said that she would of died if I did not bring her in. It was an all day thing but they took such ggod care of my baby. She lived for 15 years. Thank you staff. I will see you soon.
Fantastic experience: Natalie is busting her buns to make all the people happy . I myself forget how complicated and stressful helping with the needs of humans and animals is . She is a master at customer service and her job ,I want to tell her and all of you at heaven can wait ,Thank you for your sacrifice over and over . I applaud you and wish you so many beautiful blessings .
Fantastic experience: I had my dog spayed at Heaven can Wait. The staff is very welcoming and kind. I have already recommended them to people that need their pets to get fixed.
Thank you so much for your kind words! Here at Heaven Can Wait, we believe that dogs are part of the family and always do our best to make sure your pet feels comfortable, happy and safe. Thank you for your support!
Fantastic experience: Called to get informed to bring in my cat to get neutered and the front desk was very helpful and I was very appreciative on how they were great on giving me information when other places were not helpful at all. Thank you for being great!
Angel, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Fantastic experience: Took my dog Ziggy to get Neutered shots and microchip. What a wonderful experience the vet was amazing. The staff were all wonderful pleasant I would recommend this to my friends and family. Thank you. For all that you do for the animals in the community♥️ and prices BEST I HAVE. EVER FOUND!! And I completely felt safe, leaving my dog there I knew he was in great hands five stars all the way!!
Thank you for the fantastic review Lori! We loved being of service to you and Ziggy, and hope we can assist you again soon.
Fantastic experience: I'm thankful for this veterinarian clinic Coco got vaccines. Front desk ladies are awesome
Positive experience: They have really helped me out. I had no clue what I was doing. Didn't think it through either. I bought a cat trap on Amazon on caught a wild street cat and brought it here to get it fixed. Not having done anything like this before, they helped me out so much! Thanks again for their friendly, patience, and kind staff. Update: So, I have been busy in my home life to keep capturing stray cats and getting them fixed. I went back after a while and called first. No mention they'd be closed to the public for a week. Then, after a failed attempt at taking a cat in, getting the cat there, traffic was bad, and apparently, I was a bit late. Then, the lady behind the counter says she'll take the cat. Thank God! Nope, sorry, that'll be $60. Even though I'm on the list with "The Human Society." Then the rude voice-mail to come pick up the cat. These aren't my cats, lady! I have 3 dogs. These cats hate my guts and sleep in my backyard in a tent. Grrrrr! I think I'm done in my neighborhood. I'll just keep calling the human society to come pick them up. My neighborhood is getting riddled in cats.
Our passionate staff strives to be a knowledgeable resource for our community. Thank you for being part of the solution Allison!
Fantastic experience: By far one of the best experiences I’ve had in all my years of owning animals. The staff were so supportive, accommodating and helpful. I had taken in 3 abandoned cats and they got me in so quickly for some neutering and spaying. Thank heavens for places like this because there was no way I was going to be able to afford three cats medical all at one time! Because of places like this I was able to give them a forever home.
Thanks Jennifer. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Fantastic experience: Heaven Can Wait is a wonderful foundation! They took extra care for our cat Ginger. They don't charge outargues amounts of money to take care of your pets. I love that they support the local community animal population.
Negative experience: My name is Scheryl Mcginness Hauser, recently we took two neighborhood strays into the heaven can wait clinic for what was to be a routine procedure the younger cat was to get his shots and neutered the other older cat was also to get shots and be spayed, HOWEVER the older female required additional treatment and we were told to keep the older female for two to three days in the house and give her the antibiotics that she would need...we have three cats of our own already and they are happy and healthy INDOOR cats their entire life...I am writing this review with a broken heart to make others aware, because we brought this cat into our home we now have one beloved cat near DEATH because a virus was brought into our house and they all got sick. Heaven Can Wait was great about taking responsibility and told us to take them to the wellness clinic and they were seen and treated no charge. I thank them for that. My prize possession IttyBitty, I took to our vet the week before because she was the first to get sick. I borrowed $345 so she could be seen and there has been no improvement. I don't have money to take her back. My heart is breaking every minute of everyday for her and I can't bare the thought of losing her it is tearing me apart. Make sure you ask questions and know everything you need to know before bringing an outside cat into your home.
Fantastic experience: Everyone there were the kindest, caring giving amazing awesome to my fur baby Lucy they truly care about your fur babies and also fur baby parents I will never go anywhere else exceptional service the best they truly love what they do
What a thoughtful and heartwarming review. Thank you so much for choosing us to care for sweet Lucy!
Fantastic experience: Worst & best review I've ever done. My dog (Samantha) I've had for 13 years was so sick. I called Heaven Can Wait late in afternoon. The first appointment they had was the next morning. I took her in. There wasn't really anything they could do age & cancer probably stomach. BOTH the assistant & vet were so kind patient & understanding. I knew what needed to be done. Just didn't want to let go. I would like to thank Heaven Can Wait & everyone that works & helps support them. I didn't have the total amount to cover the visit. Asked if they split the bill in 2. Explained my situation. And the Vet asked the assistant to check on something. When they came back in the room. They informed me that I qualified for a grant and there would be no charge. I know this was one of the worst days in my life. I miss Samantha so much. But, Heaven Can Wait & their employees made it way easier to deal with. I will forever be grateful to them. Thank you for everything.
Negative experience: They do offer TNR services. But you have to drop the animal off in a trap. It can not be on a leash or in a carrier. They will provide spay/neutering services for $60 with no appointment. But drop-off is between 9:30a-10:30a and pickup is from 2-4pm. Those are not very convenient hours for people who work.
Thank you for the feedback Kelly. We offer affordable services to owned pets, shelter/rescue dogs and cats, and community cats. Our drop off and pick up times are staggered to ensure the safety of all patients. We understand those times may not be convenient for everyone. The amazing thing about the Vegas TNR community is the incredible trappers and care takers that might be willing to transport for you. Thank you for being a part of our mission to stop pet euthanasia in Southern Nevada.
Fantastic experience: Friendly staff and great service. Took our Lion Head pom in and he is as Happy as we are.
What a cutie! Thank you for sharing photos of your adorable Pom and choosing us to take great care of him.
Fantastic experience: I brought in my cat for spay and neuter. It went by so quickly. Great talent and friendly staff in this amazing place. Set up your appointments for low-cost vaccinations and spay and neuter here! Also, get your pets microchiped if they bolt out the house, lol. Thank you, Heaven Can Wait! I will bring in my older cat for microchip soon. It's also convenient that they have a separate wellness clinic down the street.
Fantastic experience: They took very good care of my little dog, explaining the spaying procedure from start to finish. Everyone there treated my pet and me kindly, the receptionist, vet assistants, and vet put me at ease. They called the following, to check on my pet's progress. Greatly appreciated. Thank you.
Thank you for that detailed and positive review Juan!
Fantastic experience: Took my cat into be spayed and get her shots. Everyone was very helpful and I even talked to the vet before I had it done. I had no regrets to go ahead.
We are so happy to hear our staff made you feel comfortable and confident Elese. Thank you for this wonderful review.
Fantastic experience: Outstanding service great staff with awesome personalities. All the staff was caring and supportive. They even reached out later to see how our pet was doing after vaccines and surgery. Thank you to all the staff for all their dedication and hard work.
Fantastic experience: We took our 6 month old pug(Pugsley)to get Neutered and he is doing great! The staff was so friendly and helpful:) thank you so much for taking such great care for our Pugsley!
It was our pleasure Arturo!
Fantastic experience: Heaven Can Wait neutered both of my doxies and did such a great job! I did ask for one of my dogs to get microchipped during the procedure (he’s a runner) and they forgot to do it, but they were very kind. You can tell everyone here has a love for animals and treats them so gentle! They also clipped all their nails during the procedure. Great place, very affordable!
We appreciate the wonderful review Lela! Thank you for choosing us to provide lifesaving services to your doxies. We would like the opportunity to make amends for the oversight on Alfred. Please call 702-655-4800 and use prompt 6 to speak to our customer relations team.
Fantastic experience: It's a no frills get it done sort of place but they have done many tnr cats for us and there has never been an issue and they are very efficient. And the people are nice as long as you pick up your animals on time.
Thank you for being an integral part of our mission and a community cat advocate JP!
Fantastic experience: I got my 3 cats spayed here, everyone was really nice! My cats did really well and are recovering beautifully. They explained everything and did a great job! I would recommend this place to family and friends!
We are elated you and your kitties appreciated the service at Heaven Can Wait Animal Society Cypriene. Thank you for the amazing review!
Fantastic experience: We're so grateful for this very well operated facility. They offer a trap, neuter/spay, release service affordably for family, ferral or community cats that has greatly benefitted our neighborhood. Staff is professional, personable, kind, caring & helpful. I can't say enough nice words. Kudos and gracias!
We appreciate your informative and gracious review Candace! We love our owned animals and community cats alike and are proud to offer the highest quality services at affordable prices. Thank you for your support because we couldn't do it without this incredible community.
Fantastic experience: We took our female Belgium mal in to get spayed. The staff there were very nice and professional. We saw a nurse first to go over Stella's health, then shortly after the interview we saw the vet. They informed us on everything that was going to happen and what to expect. They also went over after care. Stella surgery went well. Although she needs 2 weeks to heal, she acts like she never had the surgery. She's healthy, happy and so are we. I would definitely refer them!
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