Bijou Animal Hospital PC

Experiencia fantástica: They are so kind and caring at Bijou Animal Hospital. I highly recommend

Experiencia fantástica: I have been going to Bijou for almost 15 years. They always provide the best care at reasonable cost. If they can find an out of the box solution, they do it! Their doctors are all skilled and invested in doing what’s right for pets. The staff is great, friendly, professional and caring.

Experiencia fantástica: This clinic and staff from docs to front desk an everyone in between have been amazing with both our pups! Currently one of our dogs is in their care from unexpected health issues that progressed pretty quickly. The docs and nurses went straight into action from the moment we walked in and have been so kind and have been doing everything they can throughout this whole journey. The communication has been so appreciated every step of the way! I can not say enough amazing things about Bijou!

Experiencia fantástica: Best vet clinic I’ve ever been to. All the docs are amazing and caring, the care quality is top notch g, the prices are very reasonable, and they make you feel like you matter. Because we matter to them!

Experiencia fantástica: Friendly professional and reasonably priced, I highly recommend Bijou Animal Hospital

Experiencia fantástica: We love bijou! They've taken such great care of our pittie and us with all of our first time dog owner questions!!

Experiencia fantástica: Doctors and staff are always kind to my dog and myself.My dog doesn't like vets but likes Bijou way more out of the few vets she has seen over the years. Bijou will also work you in if there is an emergency which is a plus. The experience is good and I would recommend. My dog said the experience wasn't good because they had to stick a needle in her but she is happy now because she is feeling better and changed her mind and is happy with the service now lol

Experiencia fantástica: I’ve been bringing my dogs here over 3 years now and we’re not the easiest to deal with. Both of my dogs are very anxious and everyone here from the front desk to the doctors do their best to make my dogs’ visits as stress free as possible. When I’ve had emergencies they’ve handled my concerns efficiently and with care.

Experiencia fantástica: The veterinarians are some of the very best! I'm blessed because my sweet furbabie is healthy. When I bring her for shots and exam,the veterinarians are very thorough! The vet technicians and veterinarian nurses are so good with my dog! The veterinarians are so gentle with my dog. Thank you so very much! Debbie and Stella

Experiencia negativa: Don't waste your time. You can't even call to make an appointment. I was on hold for over 15 minutes and then once I'm on the phone with someone named Ana I'm told I have to get off the phone, get on the internet, fill out a form, wait for them to receive an email, then they review it, then they call me, then let's hope I'm available to take the call, then they'll make the appointment. In the time it took her to explain it she could've booked several appointments. When I asked her to verify there was no way to get on the schedule over the phone, she said "Well I CAN but I'm not going to because I'm too busy with other clients." Not a good look to people looking to become new clients and give them business.

Experiencia fantástica: First visit to this practice. My experience was outstanding. Everyone was pleasant and professional. They handled my problem guy beautifully. Overall, I highly recommend this veterinarian.

Experiencia fantástica: The best vet and great customer service. I have two of my dog that get shots and seen by the dr. Great place

Experiencia fantástica: These guys tried everything to save my cat Ember yesterday! Even though she didn't pull through after surgery, I'm thankful for the extra year we got to spend with her because of this place!

Experiencia negativa: I also ADDED My response to Missy's Comment at the end of this review because she is trying so hard to sound innocent. A lot of people complain about Missy and her BAD Attitude! She also knew she was wrong because she responded to this post so quickly! Like if she was waiting for this review. They all need to take a Customer Service course! Main Review Post: I have been a client at Bijou Animal Hospital for nine years. However, during a phone conversation today (11/07/2025), I experienced behavior from the staffs that I found to be both disrespectful and unprofessional. In particular, I was disappointed with Missy, who is listed as the Manager on the hospital’s website but identified herself as HR during our call. If she does serve in an HR capacity, her conduct is damaging to the reputation of the practice. What upset me most was her comment that I was “going through something,” and she also laughed during this conversation. I found this response completely inappropriate and unprofessional, especially given the seriousness of the situation. My life is Great! I’m just not going to take disrespectful from unprofessional individuals. On a positive note, Dr. Mary Severson has consistently provided excellent care to my service dog throughout these nine years and has always been friendly and professional. Unfortunately, based on this experience, I will not be returning to Bijou Animal Hospital. Low cost does not always equate to quality service. Updated response: The reason why I looked up Missy on the Bijou animal hospital web page because I wanted the HR department number, and she lied and said she was the HR department. She’s just a manager! I need to speak to someone who is more professional. Why have all the doctors and staffs on there then? You guys are just trying to sound innocent for this review because she was wrong and unprofessional! I see a lot of people complain about Missy! Then you had the nerve to say “I’m going through something” and you even laughed! You thought this situation was funny. That’s why I started raising my voice! Yes I did say I will tell NEWS and REVIEWS Because I don’t want people experiencing this bad animal hospital! Even if the call was cutting out. Y’all didn’t have to be rude or disrespectful. Y’all need to take customer service courses.

Experiencia fantástica: Love these people

Experiencia negativa: Very disappointed in the receptionist wasn’t very helpful or patient with me. was trying to get my dog seen as soon as possible. However, my overall experience has been very good. Doctors are great! I’d give the doctors a five star!!!

Experiencia positiva: Greedy greedy greedy I don't know how else to put it because you guys won't see my dog unless I give you a ton of money up front I explained to you guys that I don't qualify for scratch pay Care credit or any of those any of the above I can't even get a small loan personal loan for $1,200 because my credit is so crappy my credit is not crappy because I'm an irresponsible person my credit is crappy because I'm a loving empathetic person who will go out of his ways to help take care of other people. I use my credit to bail my daughter out of some bad debt that way she still had a good shot at life since she was young with good credit now I can't get my dog's life-saving surgery performed because everybody wants money up front and they're not willing to work with me since when did this world become such a asinine place filled with people who only put on a mask of empathy to pretend they care. I had the $1,200 for his surgery and I had four different diagnostic things done at four different places and yet Bijou was going to be the fifth one in line to take another $400 out of my pocket and that's why I'm leaving this review I find that extremely frustrating and wrong. I have a referral to go to a vet and have a pinna amputation done that's what needs to be done not a another blood work testing and send me on my way with some meds because this is almost to his skull do you guys understand that every time you guys do this you put him in more Jeopardy of dying it's either that or you guys are trying to force the tumor up on his head so you could charge me more money greedy greedy greedy I can't say how disappointed I am you don't take a referral where all the basic work is already been done and then say oh well we got to redo it again because that was a different vet you wouldn't like it if I did that as a mechanic with your cars oh I don't care what you say the symptoms are I'm going to have to charge you $500 freaking dollars just to find out what's wrong with it and then I'm going to write you up a bill for three times the amount because that's what your matrix is and you're going to have to pay that up front before I even start working otherwise nothing's going to get done how would you like that if every mechanic was like that?

Experiencia fantástica: Amazing staff. We had Dr. Duneman until she left unfortunately, but the new doctors for all.4 dogs are great! They make filling prescriptions and getting questions answered so easy! Only thing I'd change is the check out process but that's nothing to do with their level.of care. Doctors listen and don't oversell unnecessary things.

Experiencia fantástica: Wonderful staff and doctors. They always take the time to explain and collaborate about best treatment plan for the pups.

Experiencia negativa: Edit in response to Bijou feedback: My review is intended to point out the utter lack of professionalism and basic veterinary knowledge demonstrated by the person who took my call. An appropriate response would be something like, “That’s an urgent condition, and we only accommodate established clients with same day appointments.” Not, “Oh, um, yeah, that would be Oct 21.” As the first contact with Bijou, the receptionist’s behavior reflects on the entire practice. Just called requesting an appointment for my cat to evaluate a possible bowel blockage. New patient. “Oh, um, new patient, yeah, um, that would be Oct 21 to establish you as a new client.” That’s 15 days from now. Bowel blockage. Same day needed. “Oh, yeah, we don’t have any appointments.” How did this facility get top ratings???

Experiencia fantástica: Great service from a caring staff for my fur babies!

Experiencia fantástica: This is a very good animal hospital that I take my animals too. The waiting time is short and the staff are very friendly. The environment is very positive as well! Amazing animal hospital!

Experiencia fantástica: Whenever someone asks for a vet recommendation, I immediately say Bijou Animal Hospital. I've been taking my fur babies here for years and recently I took my pup Twix in for her final visit. It was a heartbreaking time but Dr. Busby and the staff made sure she was comfortable when she crossed the rainbow bridge. It's never easy saying goodbye to a furry family member but I'm thankful everyone was so accommodating and caring. I'll continue taking my babies here knowing they're getting the best care possible ❤️

Experiencia fantástica: First time here , they are great , took good care of my Cat❤️

Experiencia fantástica: It was such a great experience to meet with the staff and Dr Bausch for the first time with our senior girl, Mollie. Being new to the Springs we were concerned and wanted to establish care before a need for any care. We feel great about our decision choosing Bijou Animal Hospital and Mollie was comfortable too!!

Experiencia negativa: I used to take all my pets here and the actual owner is amazing and has a lot of experience with all kinds of pets. However, the office manager is absolutely ridiculous! The two times that I have tried to take my dog here the appointments were beyond late. I have had a good experience with my rabbits and hamster but for some reason appointments with my dog did not start as scheduled. The final time that I went here personally was for my dog and after waiting for 20 minutes deciding to cancel the appointment as other appointments had been scheduled for the day. When cancelling I wanted to ensure that a cancellation fee would not be charged due to the vet not being on time for the appointment. At this time the office manager, Melissa or something, came to the front desk to cancel my appointment then proceeded to give me attitude about how someone else could've used that time and she would send me my pets records so that I could go elsewhere. Of course after a 20 minute wait me cancelling would help the vet get back on schedule... But from what I have found is this office manager has a major attitude problem and will reach out and personally attack customers who leave bad reviews. After finding out about the managers terrible business practices I attempted to inform the actual owner. In doing that I found out that all complaints, Google, phone, email, and through the company's website are all answered by this woman who is petty, will post your personal information, talk about your deceased pets and has been employed at this office for far too long. I fully expect some nonsense reply but do your research and beware of this office manager!!

Experiencia negativa: Bijou Animal Hospital is horrid, they don’t care for your animals, they only want your money and don’t have any value for animal life, please ensure you do not take your animals to these people. They are very unprofessional and rude, the two owners and office manager Missy are not good. I would give zero stars if I could.

Experiencia negativa: I've been going here for 3 years and they have lost their best doctors, raised rates a lot, AND my dog was traumatized going back today. Go somewhere else!

Experiencia fantástica: By far the best vet in town. Good prices and hard working staff.

Experiencia fantástica: Amazing Doctors and staff! My dogs are my family and I would not trust their healthcare to anyone else.

Experiencia fantástica: Well established, well educated and accredited! This is the place to take your furry friends no doubt. Caring, compassionate and welcoming, both doctors and staff.

Experiencia positiva: This place has been taking care of my dogs for years. Great Staff, never a long wait to get an appointment. I will continue to bring my dogs here as long as live in the springs.

Experiencia fantástica: They always help and are nice to my babies (we are there pretty often because both have poo issues/allergies or somehow they get lumps or bumps out of thin air, CO weather hasnt been nice to them haha). Dr. Severson has helped both my girls with their bronchitis and utis. Dr. Busby has helped my senior chihuahua with my a colitis flare and found her weird knee that pops every once in a while. Dr Harriger recently was able to squeeze in my chihuahua who was off in the morning and had a poo blockage, successfully able to remove it and gave my pup fluids & meds. Got her in again because i had some concerns about that day. They all explain and answer all my Q&A to ways i can understand (i have days i have brain fog and dont/slowly grasp things) which i highly appreciate that. Office is very nice too! they are good at communicating or if they dont know something they will let the nurse/doctors give you a call. Pricing i feel like its the same everywhere here in CO which is more expensive than hawaii but less than the part of TX where im from. wait times to get a room or check out sometimes/can be longer than expected, not all the time tho (i just make sure i have enough time in my day to take them, just in case) and wait times on the phone can be a while but my pups arent the only ones who need help and i appreciate that they always get back to me :) Love, Panini & buttercup thank you always! and yall keep doing amazing

Experiencia fantástica: the staff are very friendly and warm, everything is clean, and my pet was treated very lovingly from the staff to the vets. They are always helpful over the phone on getting an appointment based on my availability.

Experiencia fantástica: Quick and efficient and willing to fetch me from my car so I could keep my dog from barking at all the other animals and/or people in the lobby.

Experiencia negativa: What is going on over there?? I can't even call to make an appointment anymore. On hold for over 20 min and then once I'm on the phone with someone I'm told I have to get off the phone, get on the internet, fill out a form, wait for them to receive an email, then they review it, then they call me, then let's hope I'm available to take the call, then they'll make the appointment. In the time it took her to explain it she could've booked 3 appointments. No wonder I was on hold so long. Wasting a bunch of time explaining the new process when they could just make the appointment right away. Simple and easy. If it ain't broke don't fix it! I'm sure someone was lied to and was told this new process would save them time and money and be more efficient. *Update* Called another vet and in 8:06 on the phone im signed up as a new patient and have an appointment scheduled for this Friday. Too easy! *Update* Received a call from the receptionist and she left a message apologizing as she found out she was able to add a new pet without issue. But since I already had an appointment at another clinic I didn't feel the need to return her call as I didn't need an appointment. Well the manager emailed me...didn't call. She wished I had spoken with her first like I'm supposed to pull a Karen or something I guess. Felt my review of the situation was harsh. So...without speaking to me or waiting for a reply she went ahead and sent me all my animal records and said enjoy my new clinic. Over a mistake they made. That I left an honest review of. Mind you the vets are great and I've always had great experiences there before but if they don't like someone's honest review of a specific incident, that sounds like something they need to handle in the mirror.

Experiencia negativa: I keep reposting because this scam of a place responds with nonsense. My dog Daisy—my sweet girl—is battling pancreatitis and a gallbladder tumor. She’s gravely ill. She was seen at an emergency clinic and had an ultrasound, and they sent the results to Bijou Animal Clinic—her primary vet. That was days ago. Not a single call. Not even a check-in. I’ve called repeatedly, desperate for updates, terrified for my dog. Every time I’m told someone will call. They don’t. Then I’m told the doctors are “too busy.” Too busy to review a critical case? Too busy to call a worried owner whose dog might not have much time left? This isn’t just dropped communication—it’s emotional cruelty. I trusted them with Daisy’s care. Now I’m sitting here, watching her decline, feeling completely abandoned by the people who were supposed to help her. No pet parent should ever feel like this. If your animal is in crisis, I strongly urge you to look elsewhere. Daisy deserved better. So does every pet that walks through their doors.

Experiencia negativa: I brought my 17 yr old cat in on Monday with a suspected UTI. After examination and urine test the doctor told me that as suspected, my girl had a UTI. She went on to tell me that for $140, I could choose to have a more comprehensive urine test done to see if my girl needed something stronger than the regular antibiotic. Because of her age, I agreed to do the further testing. The next day I get a voicemail saying that because of some sort of mixup with a courier, my girls sample didn't go and I'd have to bring her in again. I did that this morning and was told they couldn't get enough urine and could I leave her, sure, she's at the vets office where they are going to take care of her, right? I stopped to pick her up late this afternoon only to have her handed to me with a carrier full of cat litter. They said sorry we had an accident. OK, I get it, until I got her home and discovered my cat carrier basically broken, my cat covered in litter, and her sitting in poop and pee. My sick cat with a UTI sitting in poop and pee!!! I am beyond pissed and called and asked to speak with someone. I talked with Victoria who although very nice, just kept saying she was sorry and that the office manager would call me. I haven't heard from anyone yet but I have to say, it's shameful how you returned my already sick cat to me. You're a vet office, you're supposed to take care of people's pets. Shame on you and learn how to use a top load pet carrier. If you break it, say something, don't just hand it back to the person. You're lucky my cat didn't fall out. I'm disappointed and pretty angry, especially since my cat has been going there for 16 years.

Experiencia fantástica: My doggo had a great first visit with Dr. Stover for a routine checkup and shots. I had been looking for a more cost friendly veterinarian without sacrificing good care. I felt really confident after my visit that I made the right choice. My dog can get uncomfortable with strangers but Dr Stover and the others took great care of her. & we were in n out in a reasonable amount of time! I also appreciated how large the waiting room was due to my pups occasional reactivity.

Experiencia fantástica: I've been to a lot of clinics in Colorado Springs but this one is special. They don't keep you waiting and they always do a great job.

Experiencia fantástica: My cat received the most tender loving care. So glad that they helped her! They truly do care.

Experiencia negativa: We’ve been going to Bijou for a few years now and have a some bad tastes in our mouths about (1) the receptionists and (2) the outrageous charges for services. I recently had my Golden Retriever vaccinated and also completed a physical exam…what used to be a $85-$100 visit for 2-3 shots and an exam is now $190+ I have noticed that care for our boy and our 2 cats has skyrocketed over the past months and it’s getting a little nuts! Also, be sure to ALWAYS ask for pricing and treatment plan costs, because as many posts will show, you’ll walk out after charging a $1000 bill to your credit card if you’re not careful…and the kicker is they seem VERY irritated or judgmental if you have too many questions regarding the dollar amount….I’m sorry but not everyone can just Willy-nilly drop $1000 on a dog or cat.

Experiencia fantástica: Great place. Got us in quickly and they genuinely care about the animals (not putting on a good face for marketing or goodwill). Yes, they are busy, but they are very good. While my dog will probably never want to set paw back in there again due to the neutering that transpired last time I took him, I will always go to these people in the future. They do charge a lot, but they have earned it, in my opinion. It is good seeing a vet doing well in this economy. Every customer in the place was frowning and sad, but not the employees. The vet who performed surgery gave me a call and left a voice message - something rare and highly appreciated.

Experiencia fantástica: Love the staff. They always take care of my little stink butts

Experiencia negativa: This place is the worst not only did there office manager tell me to shut the hell up they made me feel like if I did t have a lot of money they'd let my baby die . The vet had said she was keeping him to that evening she's calm me net me know how's was but the office manager told me to take my dog n get out !! And if that's not bad enough they got enough never To call animal co told on me n ye them my baby needed to be put down! Anyone that lovex there babies don't go to these people I'm glad she told is to go cause I saved my baby n he's perfect you guys charged me almost $400 n still don't got a clue smh. Worse place ever ?!!!!

Experiencia fantástica: The Vets here at Bijou have been caring for my animals for many years. They have been pretty reasonably priced and more importantly everyone there has always treated my animals like they were their favorites. I know they treat my animals like they were their own and it's very comforting knowing they are giving my fur babies their best care and attention. Thank you all!

Experiencia positiva: Edit on 8/25/24: We have sat on this a couple days before editing our review because we want to be as fair and concise as possible. We took one star off for professionalism and one star off what we felt like was maybe lack of experience or control over a dangerous situation. Usually we receive nothing but unbiased, professional, and top quality care here but our last visit with (an unnamed Vet) has left a bad taste in our mouths as dog owners and as humans. We had taken our dog in for a routine exam and while waiting in the lobby of course he made friends with everyone: a couple with a 15 y/o cat. A beagle, he sat with us. He saw some receptionists. Everyone just treated him normal so he was normal. He was a little panty but he’s a big boy (~125lbs) and big boys can be scary. Once we get in the room everything is fine but my wife notices the tech is scared and asked if he needed to be muzzled. Hes walking around her. She pet him a couple times. Showed no signs of anything. No change in posture, tail neutral, still taking treats. He’s muzzle trained so we have no problem with this if it helped her but she got more nervous basically ignored everything we said after the word muzzle and left. We have owned dogs and taken them to the vet our entire lives. It is very unprofessional to come in with raised volumes to dogs you have never met and place your hands in their faces. To any dog, let alone a younger one who’s never met you. He went into high alert and freaked out. This has our dog change his whole demeanor. Hackles up, tail tucked, jaws open, barking for them to give him space. IT IS EVEN MORE UNPROFESSIONAL AND INAPPROPRIATE to yell at the top of your lungs at us the parents while he’s still barking, “I’m calling it, no, that’s it, we’re done here!” As owners what that showed us was the lack to control from the professionals in the room in that situation. My wife made the remark in the car that she acted like she was ready to put our dog down. Had it been a chihuahua would it have been the same? Probably not. This was not our dogs first visit at Bijou. He’s been here for check ups, vaccines, major and minor surgeries. Walk ins AND drop offs. The last visit he was actually led back a tiny vet tech by herself no problem. It’s unfortunate that now he has this experience ingrained in his young mind and that it’s a scary place. It was our mistake not waiting for an opening with DR. BAUSCH and we won’t be making that mistake again. Original review: Had a great experience. Haven't gone to a traditional brick and mortar that isn't a big chain. Dr. Bausch and staff were friendly, attentive, and knowledgeable. We have now decided to take all our animals here based on the experience we had with our large breed puppy. Environment was clean and other patients seemed very comfortable there.

Experiencia fantástica: Found a dog on the street and brought him in. Staff was so kind and caring, checked for a chip and when he didn't have one they held onto him until the owner was contacted.

Experiencia fantástica: I cannot say enough good things about this place. The vets truly show empathy and compassion toward you and your fur baby. The outcome of my pup was not good and they helped me through this hard time by explaining everything in detail and gave him the best care toward the end. The nurses, receptionists, and doctors, were all amazing and I would highly recommend!

Experiencia fantástica: These guys are super friendly! They love all animals and really try to help us foster parents as well as the rescues save money. Great place for all animals! They do wonderful work! I have done a foster fail and a foster. Love this place, highly recommend!!!

Experiencia fantástica: The staff here have always been so kind and helpful to us, regardless of our needs. We've had everything from emergency surgery and teeth cleanings and general wellness visits, to having to say goodbye to a beloved family member last week. Staff has always been more than helpful and respectful of everything we need, and they saved our cat's life by providing timely surgery and prioritizing her health. Genuinely just so grateful for everyone here.

Experiencia fantástica: Been going here for awhile and I just need to give Dr Meyer a major shout out for being so compassionate with my furkid. We just had a dental with an extraction and it was a non stressful experience not only for my furry kid but for me. She is just the best! Thank you Bijou and Dr Meyer!!

Experiencia negativa: BEWARE! BAD BUSINESS PRACTICES. BEWARE OF OVERCHARGES. THIS BUSINESS DOES NOT CARE ABOUT YOUR PET, ONLY TO REACH DEEP IN YOUR POCKETS. I waited all weekend to schedule an appt with my veterinarian at Bijou, whom has always been excellent in her field, and extremely caring. Esp when I lost my partner, my dog. Waited all wked, so I could schedule with HER Monday and abate cost of ER visit, just for case diarrhea. Made appt in morn, and J. D. receptionist said I could come in if I hurry. When I did arrived, we were given another vet, actually two vets came in and both did exams. (not withstanding the vet tech that brought us in) After 5 min check on the dogs, she stated there is a bacteria going around and that she had a case of IT (diarrhea) prior that day. When asked for bill, the TOTAL WAS $847. For dogs with simple case of diarrhea!! It saddens me greatly that I will no longer see the vet I came to love, trust and admire but now after this experience, I will take my dogs elsewhere. With that charge, I might as well, have just gone to ER for diarrhea. This clinic assumes everyone knows the charges going forward and does not ask you prior, if charges and what is performed, are acceptable to you. Businesses whom assume you will pay whatever they decide to charge, (found out today each vet charges differently, and the one I got this morning is obviously trying to put triplets through college) should be illegal. They assume due to your pet being a beloved family member, that you will gladly take the charges up the rear end. Maybe taking it up the rear end, to stop the diarrhea, would have been less expensive than the treatment we received today at Bijou. We will not return. Seriously, BEWARE.

Experiencia negativa: Overall we love going to the bijou vet, always amazing doctors most of the time, but when it comes to customer service over the phone perhaps they should get someone that likes their job more. Spoke to Carolyn and she kept on letting out sighs that we could hear over the phone whenever we would ask her about other doctors and their availability’s. Her tone was not friendly you could tell she got irritated even though we were just asking for availability and were nice about it, I’m sure it’s not hard to have a friendly tone especially if you work in customer service. It’s not the greatest feeling specially when you’re calling for your sick pup that you just want the best for.

Experiencia fantástica: They are very friendly and take great care of my old dogs. My dog has UC and they don't force visits every time he has a flair up but let me call and talk to the vet for options. Not money hungry like some vets, they're very caring

Experiencia fantástica: I have never had a bad experience with this crew. Everyone from the actual vet to the front desk staff are exceptional and it is worth the 30 min drive to bring my animals to them. They treat my dog and cat so kindly and I believe they truly have our families best interest in mind. If you are unsatisfied with your current veterinarian service, I can’t say enough about how outstanding these individuals are.

Experiencia fantástica: I have been taking my animals here for the last couple years. About a year and a half ago I had to put down my cat of 20 years and that's when o met Dr. Duneman. She was such a bright light for me during an absolutely heartbreaking time. She was patient, kind and loving towards not only my kitty, but myself and family. Since then she has seen all of my animals (all 5) and continues to be our main vet. She is always knowledgeable, understanding, kind and loving and always has the animals best interest at heart. We have also seen other vets at this clinic and have had the same experience! Everyone there is wonderful and truly loves every animal that comes through the door!

Experiencia fantástica: The whole staff from doctors to vet techs to office personnel They all are fantastic

Experiencia fantástica: I arrived with my cat in a life emergency. I had forgotten that they do not accept emergencies. None the less they were extremely kind and took her right in proceeding to try and rescue her. After great effort they felt she could not be saved. They were very kind in helping me to relieve her of all suffering. It was a peaceful and gentle goodbye. I honor the staff at Bijou Animal Hospital for their loving kindness and their excellent care of animals. As well as their kindness towards me. Over the years I have taken several animals and they have all received wonderful care. Much gratitude for their very caring staff.

Experiencia fantástica: Love this place. Super reasonable and I don't feel like I'm getting "sold". They are great about giving all information in an easy-to-understand manner and truly carr about their patients.

Experiencia negativa: Called for pricing on a visit and they gave pricing but set up an appointment without being asked put a negative mark on my account due to this. Was told that the only reason the mark is staying because the last words the receptionists said was “see you soon” and those were the only words relatively spoken to “set” the appointment in their eyes. Visited 12 days before this and told my animal was in excellent health. We have been patients for over a year, never missed an appointment, payed at time of service every time. We have also had issues where we have requested different doctors just to be given the same doctor when we arrive as we had previously. After this most recent interaction we have pulled our PUP from Bijou and will be using a different vet.

Experiencia fantástica: This place has many good veterinarians, and they don't over charge! I've been going to Bijou with my babies for 10 years now and am very happy with them.

Experiencia fantástica: All of the staff are incredible at Bijou Animal Hospital. I have a small bichon mix who is moving to Sweden with us in just under a week. Missy is the best front of house leader and is so knowledgeable. She helped us get all the paperwork together for our health certificate. Super great experience here, they all know the importance of our furry family members. I would highly recommend if you’re looking for a vet clinic in the area!

Experiencia fantástica: Best Vet office I've ever been to. Staff is caring, intelligent, and fun. The Vet is wonderful and patient. I won't go anywhere else.

Experiencia fantástica: I would like to recant my last post on my visit with my cat, Patches, who saw Dr. Severs. I later learned that she was dealing with her own issues. This does not need to be mentioned, but what I do want to share is that, Dr. Severs cares about her furry patients as much as she cares for her own. Thank you doctor for having such a kind heart.

Experiencia fantástica: Best veterinarian I've ever had to deal with (and we deal with them often with chickens, 4 cats, 3 dogs). The staff is ALWAYS friendly and truly goes above and beyond. We recently had to put down our most handsome Rottweiler in the whole world and they made the process so incredible and even weeks later still let us know they care and how sorry they are for our loss. We've brought in all our animals at the same time and somehow they managed all of us. They have appts relatively quickly for any immediate concerns and they refill prescriptions with ease. I can't say enough positive things about this place thanks to the incredible staff. So, so thankful for them every time.

Experiencia fantástica: Great care, Dr explained an answered all questions we had. Will continue using these people for our pet care in the future. Highly recommend.

Experiencia fantástica: I brought my 12 week old kitten to see Dr. Meyer today for upper respiratory issues. Dr. Meyer was incredibly patient and friendly. She made the whole visit less stressful for both myself and my kitten, Gouda. The appointment was booked same day and ended up being super affordable. Thank you so much Dr. Meyer and staff. I have most certainly found my new regular vet office.

Experiencia fantástica: Genuinely the most kind and nicest staff I’ve met! I felt seen and heard by everyone, they go the extra mile and could tell my cats felt comfortable too!

Experiencia fantástica: As a new patient, they have taken care of my animals with the utmost gentleness, kindness, and professionalism. I appreciate all they do for me and all my puppies, big and small. Thank you, Bijou Animal Hospital! You guys really do a great job!

Experiencia fantástica: Staff and Doctor was very friendly. Doctor took her time doing our foster dogs exam, and listen to all of our concerns. Would differently continue to have our fur babies seen here.

Experiencia fantástica: They helped me when my four legged baby had past. They were very comforting, compassionate and handled Luna Rose with the up most respect, love, caring, very gentle, Attentive, helpful and the technician really listened to every word that I said. She was also my service dog. Luna was 21 yrs old.

Experiencia fantástica: I was a mess this morning and copied our dog’s appt time into my phone wrong. It was at 9, but we showed up at 9:45. Rather than cancelling us, they kindly worked us in and were accommodating with my request to come curbside, as I am sick. Very grateful to still have our pup seen and treated for some nasty allergy and skin issues. Can’t wait for him to feel better. Love this office.

Experiencia fantástica: Highly recommend! From the front desk to the Doctors, nurses and techs, everyone has been awesome! I had to take my dog to the Animal ER(not Bijou) and I received a text the next day from Bijou checking on my dog to see if we needed a follow up visit and just to see how he was doing. How many places take the time to do that? Prices are reasonable as well.

Experiencia fantástica: I absolutely love Bijou Animal Hospital. We have gone here for years and they have treated multiple of our pets. We have lost 2 pets in the time we’ve been with them and they always provide a paw print and send a sympathy card in the mail. They treat our animals like their own. They are a busy place because they are a wonderful place. Highly recommend!

Experiencia fantástica: They were very friendly, and the vet was very knowledgeable and patient in explaining everything to me. She was also listened to all my questions and concerns. I'm very happy with there service with my dog, I was looking for pain medication for my dog that the previous vet was unable to provide.

Experiencia fantástica: The staff was excellent with my dog. I just did well check. They cleaned his ears. Everybody was very friendly. Big waiting room which was nice.

Experiencia negativa: My Girlfriend took our cat in for a routine vaccine, only to find out they out they gave my CAT a DOG vaccine. Do not trust this place if you care for your pet at all!!! Hopefully my cat will be okay, only time will tell. Would highly recommend finding a new vet.

Experiencia fantástica: Friendly and knowledgeable staff. And from basic checkups to surgery, we've had nothing but good experiences. Our dog Wilson gets a little nervous around new people but they've always handled it wonderfully. Update: still a great atmosphere years later!

Experiencia fantástica: I haven't had my boy Bobby into see the vet yet, but I recieved a very nice welcome card from you. It's nice to know that I was acknowledged for the registration I did on line. And I appreciate you asking for his records for us, from Westside.

Experiencia fantástica: We’re fairly new to the Springs and love Bijou Animal Hospital! I’m so happy when I’m able to make an appointment for two of my dogs to be seen at the same time. The waiting area is clean and spacious, the providers are knowledgeable, and the rest of the staff is friendly. My pups give them 5/5 stars.

Experiencia fantástica: I've been taking my baby Fur ball Princess over there probably about 8 years now. Recently she fractured her paw and I had to take her in because she was limping. Anyhow I've been working with Dr. Severson such a amazing Dr on furballs she's helped me sooooooo sooo much with what's going on. They're so caring and understanding. I will forever be grateful for her ❤️. Thank you so much for taking care of my Princess and the staff. Ya'll are amazing. I will always recommend anyone who ask where to take your fur babies at. From the bottom of my heat thank you Dr. Severson !

Experiencia negativa: The care has really changed over the last few years and after today I will no longer take my dogs there. I called about a possible UTI, wanting to drop off a sample and they couldn’t get us in until Monday. An additional 5 days with an untreated UTI. Everywhere I called would let us drop off a sample with established care. Bijou is adamant on charging their pet visit even if it is not in the best interest or necessary for the pet. In 2021 I paid over $900 for a dental cleaning with extraction. This should’ve been the last time I ever went to this vet. They removed double the teeth discussed and did not call for approval. I was very alarmed of the condition my dog was in when I picked her up. This spring we were quoted $1100 for my other dogs dental. We spend 1-3 months in Illinois and prefer our vet there. They did the procedure for $240 with only 1 extraction. I believe Bijou are not concerned or conservative when it comes to the care of the animals teeth. I’ve never been thrilled with the service and after today my 3 large dogs will no longer be patients, a decision I should’ve made a long time ago.

Experiencia fantástica: I've been going to Bijou with my dogs for years. The last year and a half, my Chihuahua had a lot of medical issues involving her liver and gall bladder with a few hospital stays being necessary. They always got her in quickly for an appointment whenever she had a flare up of symptoms. All the staff was kind and understanding. They would give me donated medicines that she needed if they had it on hand to help me with costs. I had to put her to sleep the other day and they made everything go as peacefully and well as they possibly could considering the situation. They were all so kind and considerate. I appreciate all they did for me and my sweet baby Buttons.

Experiencia fantástica: I love bringing Bella there they make her feel so comfortable and not scared .

Experiencia fantástica: We recently moved to the area and had to find a new vet for our dog and cat and we are so impressed with Bijou! Over the weekend we noticed our yorkie-poo had blood in his urine and I called as soon as they opened Monday morning. The receptionist said we could come in and drop him off and and Dr. Severson would see our dog as soon as she had a chance. I was pleasantly surprised when she called about an hour and half hour later saying that he had bladder stones and the soonest surgery available was Friday but they could move things around and Dr. Bausch would get him in that same afternoon. We're so grateful and we're happy to have our little guy home recovering!

Experiencia fantástica: Bijou has the most competent and kind vets in the city. They also have the best staff ever, they love all their pet clients. It is such a friendly and caring place to take your fur babies. We have been going there for forty years with all of our dogs and wouldn't go anywhere else. We love you Bijou animal hospital! Forrest and River love seeing you all!

Experiencia fantástica: Took my dog here because he was limping and they were really friendly and knew what they were doing. 100% RECOMMEND!!!!!!!!They managed to fit him into their already busy schedule and they’re also way more affordable than other vets I’ve been to in the the springs , trust me give them a chance and you’ll love them

Experiencia fantástica: A young women came in who was distraught because her dog had eaten dark chocolate. The Tech JD had the vet take the puppy's vitals which were normal. JD returned her dog and reassured her that all would be fine. She was not charged for the visit and was back in her car in less than 10 minutes. The entire staff earned a 5 star rating! BTW, my visit was exceptional as well.

Experiencia fantástica: I hate to say it because I don't want a lot of people to start coming here but this is a great veterinarian clinic. I want hem to fluourish and grow but I dont want to have to wait forever for an appointment. They've always treated me and my furry roommates with respect and caring. I've never had them suggest testing or procedures that were unnecessary. I've had nothing but good experiences here. They were recommended to us and I would/have recommend them to other people. They are very caring people and seem to have you and your roommates best goal in mind. This is where we take all of our furry, or otherwise, friends to.

Experiencia fantástica: The staff are great there. They made me and my daughter feel comfortable. More importantly, they did everything they could to make sure my pet was taken care of. The vet was amazing, and knowledgeable.

Experiencia negativa: I have been taking my dog to Bijou for 6 years and have been extremely happy with the care given to my dog. Last year my mom had a stroke and I’ve had to spend most of my time in CA caregiving. When I’m in CO I’m back for 4 weeks at a time. I tried to make an appt for my dog to have a minor procedure done along with a vaccine. I was not able to get an appt for almost a month because my dog is no longer an established patient even though we had a minor procedure done in November. I’m sad this is the way you treat your regular clients who have obstacles beyond their control.

Experiencia fantástica: Every time I have been going to this Clinic I have a lo ways been treated with the utmost respect and All staff are wonderful even right now with the Covid 19 all precautions are taken and the I respect that these dedicated individuals behind the scene , I got to see today most have not seen then, and all the front desk outstanding. after this review was written on 18 March 2023 My dog had to be put down due to sever medical problems . The staff as always were very helpful being a Saturday, I have used this Animal Hospital for this dog for 13yrs as always professional , cant say enough positive things, Front Desk personnel , the Doctors, and the back personnel who clean and insure that all the animals needs are taken care of, I saw how the back behind the personnel work outstanding I will continue to recommend this facility.

Experiencia fantástica: We kind of stumbled on this place because we were advised to get a vet close to where we live, just in case. We did our research and were impressed by the reviews and professionalism even over the phone, answering all our questions. We came in with high expectations for our pup's first visit. they EXCEEDED. From the receptionist, every worker wore a smile and welcomed us. Dr. Busby was amazing. Our dog seems to get nervous and defensive with men but the doc won him over right away, allowing our silly boy Shadow to lick his face and wiggle as he does when he's excited. Our pup was so relaxed into the exam, he didn't even feel when Dr. Busby gave him a shot! He answered our questions and gave great recommendations and instructions to give our pup great care. We left happy, our pup left happy, with an amazing smelling dog - safe candle. And prices are reasonable. Win win win. We look forward to working with them for our dog's needs from here on out.

Experiencia fantástica: We've been taking our hounds here since 1989. They have always received top-notch care. Additionally, anything unplanned has gotten top priority. The staff really seems to care and love what they are doing.

Experiencia fantástica: Bijou Animal Hospital always takes such great care of my baby Destro. Love their staff and their waiting area is great. 2 waiting areas to separate dogs & cats if needed. Vet & techs will get any questions you have answered, with no judgement. Very kind and informing to pet owners. Thank you

Experiencia fantástica: They have me $10 free to gamble with since I haven't been there for 6 months or longer. That was pretty sweet for sure. It is a great atmosphere with very friendly helpful staff. I can't wait to go back!

Experiencia fantástica: Could not get in my regular vet, so I tried Dr. Meyer at a friend's suggestion. They were able to see me quickly because my kitty needed attention. Dr. Meyer was great with my feisty cat and confirmed what was wrong and scheduled for surgery. Very warm and efficient.

Experiencia fantástica: I came in today without an appointment and in hysterics. There had been an unexpected situation with my dog and we had to rush her to the closest vet. The staff immediately without question took my pup to the back to have her looked at. The front desk was warm and understanding that I had an emergency and I wasn’t a current client at this practice. They never made me feel like a burden and were reassuring the entire time, giving me constant updates on my dog in the back. I don’t typically take my pets to this vet, but their patience and kindness during our emergency warrants my recommendation and thanks.

Experiencia fantástica: Very loving and gentle. Fit me in right away when I had an emergency. Allowed me to be with my boy during his exam and procedure. Very reasonably priced to boot. They would be my regular vet if I didn't live two hours away.