Waterford Lakes Animal Hospital

Experiencia fantástica: During my first visit to Waterford Lakes Animal Hospital, I found Dr. Patel and all of his staff to be very pleasant, very personable, and intent on finding the cause of an infection in my 7-year old Maltese that had not been diagnosed correctly at another facility. The meds Dr. Patel prescribed are already causing the problem to disappear. He’s my vet now.

Experiencia fantástica: So thankful for WL Animal Hospital. We have an elderly cat that had a UTI and were able to get an appt on a Friday afternoon within 2 hours of calling. She is doing great and we owe all our thanks to the entire staff at WLAH! Never disappointed with their care, reasonable pricing & professional friendly staff

Experiencia fantástica: Great service. Staff is knowledgeable and highly efficient. Facilities are very clean and fully equipped. Dr's are awesome.

Experiencia negativa: Racist My husband took our dog here and one girl was vacuuming and I went to sit down in waiting room. Young lady asked me if she could help me I said no waiting on my husband. Next thing I know a lady from back comes up to me asking 21 questions. I walked out because I know what was going on here. She sees a black woman, and no other black person is in there. My husband is not an African American man. I won’t be back with him.

Experiencia fantástica: They were so great with my dog Sage who was a new patient and they were so compassionate. I want to transfer to them and Dr Rick is the best! So is the staff! She is feeling so much better now. ❤️

Experiencia negativa: I called to make a new patient appt. Explained a little what was going on. The receptionist advised I can make an appt online. So I made an appt. Online , I saw the note when making an appt online that I would receive a call right back to take a $25 deposit to HOLD my appt. No one ever called until the next day. I missed the call and was told I had til Saturday at 9am to make my deposit or I would lose my SPOT. I called back and was put on hold....for awhile. So I tried again later and was on hold for another 5 mins. I hung up and called back on Saturday After 9 and the receptionist advised my appt was still available. I canceled at that point. I guess they are too busy to take calls or hold appts. I guess they must be really popular but I will never know. Lost new client

Experiencia fantástica: Rik and all of his techs/ assistants are phenomenal. They were so kind and caring and helpful. People that genuinely care and love animals and aren’t just there for a check. I have found my vet for all my pets and future pets -Felix

Experiencia fantástica: Good service. Dr. Rick. And nurses. Thanks u

Experiencia fantástica: I have been a client of WLAH for over a decade. They work hard to care for our furry family, and I feel that I can confidently say that I trust Dr. Cox with the lives of my babies.

Experiencia fantástica: We had an 18-year-old cat who was on the last part of his journey and we noticed he had started to show signs of suffering. We called our regular vet to see about bringing him in to say goodbye, and they could not see him until four days later. This was just astonishing to us, that we already had a relationship with this vet, we told him our pet was suffering, and they deemed he could continue to do so for four more days. We called two other vets in the area, and neither of them regarded the urgency of the situation, and put us off until the next day. We then called Waterford Lakes Animal Hospital, and they were more than willing to see him that afternoon, within 40 minutes. When we walked in, which was on Halloween, the "witch" at the registration area walked up and greeted us and directly showed our cat compassion with some pets. The rest of the process was simple and non-rushed; we were told what was happening every step, and asked if we needed to know any details of the harder parts of the process. The entire team was so caring, calm, and gentle, with both us and our furry long-time companion. We are very grateful for their accomodation and compassion during an extremely difficult time. If we ever get another pet, this is the vet we will choose to use in the future.

Experiencia fantástica: This was my first experience with a vet and i’m so pleased with the care we were provided with! I had my services done by Gina and Cassie, the entire time they showed genuine care and interest in my Luna, it made me feel seen, here’s to a kitty’s recovery!

Experiencia negativa: This time around I had a no so good experience. Took my cats to get a health certificate to travel. Almost $600 later and after bad experience I have my Cert. I took both of my cats stulls for test. Well, they decided to trash one of them, because I could not bring one cat yesterday. The lady in the front told me I can do a walk in from Mon-Thu. When I got there on Tues around 12M I was told they do not do walk-ins on Tues. We'll, they do have a huge sign in the front that says clearly, welcome wlk-ins from Mon---Thu... then I had to take my cat home to have Her go to the bathroom again, because if not, they will not provide the Cert. I had to change my airline ticket twice, spending over $265 on that. Not their fault but they did not care a bit. I can see now that everything is money there. They want to sell extra services not require to get a Cert. Just for the money. I always say. It is not what you say, it is How you say it and the nurse need a lot to learn, when talking to clients.

Experiencia negativa: Couldn’t make it to an appointment because of an emergency and they wouldn’t let me reschedule for another day without forfeiting my previous deposit, thanks for stealing my money and being an incredibly friendly and understanding ray of sunshine reception lady Maria.

Experiencia fantástica: Im very please with the care my Bobby has from you, all! From the first time I took him to you I was very satisfied. I have no complaints. God bless you, all and please, be safe. From Bobby and his mom. Thank you!!

Experiencia positiva: Great staff. Did not feel doctor spent any time with my pet, in and out in five minutes. VERY EXPENSIVE, more on the outrageous side. Sad corporate America just wants to suck us dry of every penny they can get without attentive services. The new America way!

Experiencia fantástica: The staff here went above and beyond to assist with an emergency. The compassion and care they provide are well above the standard. One of the best vet clinics ever.

Experiencia negativa: Vets are great but ridiculously expensive and charge for things that don’t change the treatment plan. Vet did not even examine my dog and to treat for a UTI was over 234$.

Experiencia fantástica: I haven’t been back to Waterford Lakes Animal Hospital with my other pets due to how expensive they are, but they are phenomenal when it comes to pet care. On September 30, my mom and I said goodbye to my childhood dog, Sadie. Sadie had been going there since we moved in 2013, and loved boarding with them when they offered it. We always trusted them and always knew we could trust them. The doctors and front desk knew her and would recognize her, and always made sure she was taken good care of. When it came time to say goodbye, we were taken into a spacious, private room specifically for those moments. They gave her treats and loved on her, and it was with the usual doctor that she always sees. They talked us through the whole process and took as much time/as slow as we needed. They were very compassionate and caring, and we even got a card with her paw print stamped inside after. They turned one of the most heartbreaking moments into a more peaceful moment, and helped my mom and I so much through the process. Even though we have switched vets for affordability costs for our other dogs, we love Waterford Lakes Animal Hospital and thank them for the amazing care they’ve provided us.

Experiencia negativa: I would not recommend this as your vet. Despite all the great reviews, this vet does not live up to them. On the first appointment, we were told to get there 15 minutes early to provide our pups documentation. Receptionist didn’t even ask for the new documentation, despite us getting there 15 minutes early. Also, we brought a feces sample for appointment.Plus, they closed up shop 30 minutes prior while we were still in the lobby waiting. After talking with my partner, we agreed that this would not be the vet we used as we felt rushed, and felt like we were NOT taken seriously- possibly because we are both under 30 years old. We are both educated individuals, and picked up on this very quick. Further, office staff never made a follow up appointment after our first appointment for vaccines. I called a few days later to find out the results of feces test, and to make a follow up appointment, with no response even though I left a voicemail. After all of the inconsistency, we jointly decided we will not be taking our puppy here for all the above reasons. Why would you take your animal to a vet that is unprofessional and unorganized? Further, when I went in to close the account and get the feces results (because nobody ever called me and told me the result)…I was THEN made aware that it was NEVER done. I guess we brought in feces to the vet for NO REASON. Don’t bring your animal here. They don’t care. If I could give zero stars, I would.

Experiencia fantástica: Waterford Lakes Animal Hospital is just wonderful. I highly recommend it to any pet parent for their pet's medical care. The doctors and vet technicians are excellent. I can credit Dr Blake for saving my cat's life. Now she is getting treatment and thriving.The front desk staff are the best. They are like family now.

Experiencia fantástica: Amazing experience on my first time visit. They have wonderful service from scheduling the appointment to the day of the visit. Friendly staffs, and professional veterinarian made my dogs annual checkup an extremely smooth process. Strongly recommended. I’ll be back!

Experiencia fantástica: The veterinarian and the tech were both wonderful. They were great with my dog and they laid out all the options well. Although the options were over $1000, they laid out what they recommended, explained everything well and did not push anything. Ultimately I just paid for the exam and some fluids for my dog which was a little over $100 and he’s feeling much better. They seem to genuinely care about the pets and their owners. The facility is always very clean, And they let me come in the side door because my dog is not friendly to other dogs when he is on a leash. Keep up the great work!

Experiencia fantástica: All I can say is wow! In a day and age where compassion and understanding is very hard to find, you'll have no issue finding it here. I cannot say enough about Dr Rik and Vet Tech., Terrell. They are both so compassionate and patient. Our dogs are not typical and they are not just willing, but enthusiastic, about caring for our fur babies. Thank you so much Dr Rik and Terrell, you guys rock!

Experiencia fantástica: We had an appointment scheduled at 1:30 pm on 04/17/2024 for our dog, Waylon. I wish I could remember the name of the doctor and nurses that helped us but every single one of them were nothing short of incredible. We decided that the best option for our dog, due to his condition, was saying goodbye so he no longer suffered. The entire staff was so incredibly caring, understanding, and patient. It was such a hard decision for us but the team at Waterford Lakes Animal Hospital never rushed us and showed true compassion throughout the whole process. I could never express how much we appreciated this team but I do know that they will be our permanent vet moving forward.

Experiencia fantástica: I have a weirdo cat with special needs(emotionally). The staff knows that and always treats her with that in mind for the past 7 years. I highly recommend this Animal Hospital and staff to any pet owner.

Experiencia fantástica: Before departing from South Florida I had asked my vet for an Orlando recommendation. This was it! We just recently had our first visit there and it was very clean and welcoming. We arrived for our appt early and were in and out in an hour. I was a bit embarrassed that my dog decided to relieve himself in the waiting room, but they handled it with stride. The doctor and nurses and techs and front desk staff were all very pleasant. They offer discounts once in a while which was a nice help for the bill. Right before leaving, they sent us with a little doggy goody bags filled with poop bags and treats and some information regarding pet meds, insurance, and about the shots my dog has just gotten. I definitely recommend this place for all of your pet needs!

Experiencia fantástica: I had a pet emergency and the clinic was able to see me on the same day. The doctor made a quick diagnosis that made us feel much better about our old pup. He set up a treatment plan and I look forward to getting my dog healthy again. The experience was great form the original phone call to the check-in and the Tech was great. Thank you Waterford Animal Hospital!

Experiencia fantástica: Forever grateful to their technician Karen. My baby Copper’s medication instructions faded and she was able to find his dosage over the phone from his past visit. Thank you!

Experiencia fantástica: This was our first visit after moving to Florida. Our puppy was well taken care of. Thank you to the office staff all are so kind and especially to Ethan (tech) and Dr. Rik. Nothing but amazing!

Experiencia fantástica: If you're seeking unparalleled care and compassion for your furry family members, look no further than Waterford Lakes Animal Hospital! From the moment you step through the door, it's evident that this business is dedicated to the well-being of every pet that walks through their doors. I highly recommend you check them out!

Experiencia fantástica: So so so happy with our visit- we are out of towners visiting family and our dog had an allergic reaction to the grass. We were able to get in same day and received the best treatment. So thankful to have a great vet while we are visiting family. Could not have been happier with the care of our doggo.

Experiencia fantástica: I tried few other places in East Orlando and didn't like the way they treated my dog. Once I found Waterford Lakes Animal Hospital I loved it and so my dog. They were always kind, helpful and smiley. Something I always appreciate when I take my dog to a vet is that they explain what they're doing and answer all my questions... and they did it! Sadly I moved out of Orlando and not being able to take my dog there anymore truly broke my heart. Even then they still sent me my dog's medical records so I could keep them. Thank you guys! You are still my favorite place by far.

Experiencia fantástica: I love this veterinary office! Smiling, happy faces from the entire staff! Dr. Rik is kind, compassionate and knowledgeable. I have 6 rescue kitties and 2 dogs and the staff accommodates me kindly for our every need! Would recommend 100%!

Experiencia fantástica: Waterford Lakes Animal Hospital came to my rescue once again. When my senior cat was having some issues, Karen fit me in that same day. My usual vet is on leave but Dr. Yesenia Fernandez, a relief vet who was on duty that day, was wonderful to work with. She examined my pet and suggested alternative medication. Her manner was compassionate and caring during the exam as was her phone call with lab results later on. I wish she was a permanent vet at this office, although I’ve always been please with all the doctors there. Once again I’d like to congratulate WLAH for their great staff and their wonderful care of my two cats , Gandalf and Frodo. From my initial call to schedule their visit, through seeing Dr. Lewendowski, until I leave their office, everyone is knowledgeable. kind, caring, and supportive. I highly recommend them for your cats’ and dogs’ well visits, and fo their care when they are I’ll.

Experiencia fantástica: I would only recommend Dr Rick, he is the best vet. I have tried the other vets but he is truly one of a kind and seems to actually care about our dogs and our new kitten like they are his own. Thank you for all you do

Experiencia fantástica: We have a 18 1/2 year old tuxedo cat that has been failing slowly in the past year. He is to the point of losing the strength in his feet and ankles. Doctor Rik Patel is his doctor and he is very compassionate to our cat and to us as his cat parents. I would recommend Dr. Rik and the Waterford Lakes Animal Hospital.

Experiencia fantástica: The folks here are great. Techs in particular are wonderful. Cost is the main issue, but you get what you pay for.

Experiencia fantástica: Only had to check in at front desk to drop off my dog poop sample for testing. Customer service was great. She took time to help me, both with explaining and sharing price quote for in house lab price and price to send out. I always enjoy speaking with her.

Experiencia fantástica: They got me in on short notice as a new patient. They helped my dog and were knowledgeable. I will be coming back.

Experiencia fantástica: Overall, we had a great experience with Dr. Rik and the rest of the WLAH staff. They were friendly, efficient, and took great care of our golden retriever puppy and adult Shepsky. We recently moved to Orlando and came to WLAH after a disappointing experience at another local vet. The care we received for both the new puppy exam and adult wellness exam was top-notch. We would definitely recommend WLAH to other pet owners in the Orlando area!

Experiencia fantástica: My visit was great, as always! Everyone is so nice to my pup and me. They make sure to get me in and out in a timely manner while still providing me full details of how my pup is doing.

Experiencia fantástica: As usual service was fast and efficient. I have used this office for my pets since 2005. I have been extremely happy with the care and services provided.

Experiencia fantástica: From the time we got there we knew this will be the Vet that will care for Bentley. Staff was very friendly and caring. Our puppy was nervous and barking and she offered him a treat. Dr. Colon was very professional and knows what she is doing. Thanks to all for making this first visit for Bentley so pleasant. You will definitely see us again Hector Figueroa

Experiencia fantástica: I’m very happy for their attention for my Cuddles, they are always available when I need them and handle Cuddles as their own. They are very professional would highly recommend

Experiencia fantástica: I love this vet clinic! They’ve been seeing my cat since she was 6 weeks old, when i got her. They are so patient and caring with her. My cat doesn’t like the vet but they make the process so much better for her. Also, love that they have snacks for the pets and humans for when we are waiting!

Experiencia fantástica: I just moved here and needed a vet for my dog in the area. Everyone was kind, professional and it all went well. My dog… isn’t a fan of getting blood drawn yet they were patient and the check up went well.

Experiencia fantástica: My fur baby has been going to Waterford Lakes Animal Hospital since she was 8 weeks old. Now 3 years old, she still loves going to see her vet for her annual visits and vaccines. The personnel and Drs. are always very attentive, caring and knowledgeable. Am I just sad because they no longer offer boarding services.

Experiencia fantástica: I am sooooo happy we decided to take my dog in after getting stitches from another doctor. We called in the morning and the receptionist was able to get us in that same day! Dr. Rik was AMAZING and took the time to explain how he was going to fix my dogs botched stitches. He answered all my questions and made us feel so at ease. Now that the stitches have been fixed, my dogs wounds are healing beautifully and she’s no longer in pain. All the techs we spoke with were also sooooo sweet and empathetic. I won’t be taking my dog anywhere else from now on! Thank you Dr.Rik and the whole team at Waterford Lakes Animal Hospital! :)

Experiencia fantástica: Awesome experience for first time with 7wk old Bichon Frise puppy . Competent, Caring, Affectionate, Attentive, Knowledgeable. Great service at reasonable cost. Dr. Colon and nurse were outstanding with taking care of my Sophie.

Experiencia fantástica: Super happy with the care that my sick cat received at this hospital. They were super patient and kind, and we were able to get an appointment fairly quickly, whereas other places I called were booked three weeks out. I am new to the area and was very pleased overall with our visit. Our kitty is already showing signs of improvement 12 hours later. I won’t hesitate bringing my other cat to this office for their check ups and medical needs. :)

Experiencia fantástica: Dr Rik and his staff are fantastic. Our dog has many issues, and they take the time to sort it all out! We drive from Cocoa Beach to Orlando to see them!

Experiencia fantástica: I recently took my dog Marshall to Waterford Lakes Animal Hospital, and I can't express enough how impressed I am with the exceptional care and service we received. Marshall was lethargic and appeared to be in pain, and I was immediately struck by the responsiveness and kindness of the staff at Waterford Lakes Animal Hospital. From the moment we walked in, the atmosphere was warm and welcoming, creating a sense of comfort during a stressful time. The veterinary team demonstrated a high level of expertise and genuine concern for Marshall's well-being. They conducted a thorough examination, explaining each step and keeping me informed throughout the process. The care and attention they provided not only reassured me but also made a significant difference in Marshall's recovery. What stood out the most was the compassionate approach of the entire team. They took the time to address all my concerns and answer any questions I had, ensuring that I felt confident in the treatment plan for Marshall

Experiencia fantástica: I needed to make an appointment for my dog, Jack, the same day and Waterford Lakes was very accommodating. The whole staff was friendly and easy to talk to and they took amazing care of my fur baby. Lea, our tech, and Dr. Rik took their time to really get to know Jack, his history, and what the best steps would be to treat him.

Experiencia fantástica: The staff took great care of my pup during his neutering process & made sure to keep me informed and explain the after care process in detail. They even called to check up on his status the next day. Lovely vet office !

Experiencia fantástica: I love the doctors and staff here! I called about a weird skin eruption on my cat’s leg. They fit me right into the schedule and I didn’t wait long after getting there. They were so friendly and caring to my little kitty. She is already showing improvement! Thank you Waterford Lakes Animal Hospital!

Experiencia fantástica: I had a wonderful experience here!! Emily at the front desk was amazing and so so sweet. Dr. Rik and Leah the Vet tech were very patient and thorough with their work. Would highly recommend to anyone who wants their pets taken care of by some awesome animal lovers.

Experiencia fantástica: I love this vet! Every time my dog had a sickness, the vet was able to prescribe the right medication that made my dog feel better in the same day. Their prices are more expensive than my old vet, but I continue coming here because I like the staff and vets!

Experiencia fantástica: My husband recently took our dog Precious to her first visit to your clinic . He insisted for me to let you know how pleased he is with his experience at the clinic. Thank you so much for the great service.

Experiencia fantástica: I took my dog here after because they accept walk-ins. I was beyond satisfied they were prompt and friendly and treated us like regular patients! After providing basic information and weigh in, we were taken to an exam room. Dr Blake stepped in and chatted about my dogs bumps like hives and spent a good amount of time examining him. He suggested antibiotics and anti-inflammatory meds. When the staff discussed the fees, I was pleasantly surprised how reasonable it was considering we had never been there! I highly recommend Waterford Lakes Animal Hospital and will be back again when necessary! Thank you so much to the friendly staff! Romeo says thanks too! ❤️

Experiencia fantástica: Absolutely wonderful service! All questions answered to my satisfaction. Vet was oh so kind to my cat! (I always worry that I will get a vet who is not a cat person.) They even have a waiting area just for cats.

Experiencia fantástica: Great experience! My cat is very anxious when going to the vet, to the point where he gets extremely sick. The staff took every precaution to make sure he was as comfortable as possible to counteract his anxiety. He was given anxiety medication the morning of the visit to keep him calm. He had his first visit without any issues and now I feel very comfortable bringing him in for his yearly check up!

Experiencia fantástica: I've been to several vets, and was impressed with WLAH. It's clean, professional and a caring staff. My cat has been losing weight for a year and I took him elsewhere and was told he was going to die 6 months ago, and he's still alive today. He wasn't feeling well, so I took him to WLAH and a thorough exam was done....so far I at least have somewhat of a simple diagnosis that can be corrected. Thank God for persistence...I'll never take him to a cheap vet. You get what you pay for. WLAH was average cost, reasonable but worth the extra money. They truly care about our furry babies.

Experiencia fantástica: We were accepted as a same day walk-in and the service was quick and very reasonably priced. The vet and vet tech were both excellent and helpful. This will be our new primary vet for all four of our cats!

Experiencia fantástica: Awesome experience here! We just moved to the area and it was nice to have found such a great friendly vet. Their prices are beyond fair and they explain everything before moving forward with the plan. Will definitely be returning for future visits!

Experiencia fantástica: We were accepted as a same day walk-in and the service was quick and very reasonably priced. The vet and vet tech were both excellent and helpful. This will be our new primary vet for all four of our cats!

Experiencia fantástica: Great staff and knowledgeable vets! Every time I had had an emergency with any of my pets they were kind, understanding and would listen to all my concerns. They are just top notch and truly care about the well-being of your pet. Thank you again Dr. Colón and Ashley and her coworker at reception!!

Experiencia fantástica: Always a pleasant experience! Staff & doctors are always warm and greet you when you come in. Service is prompt and charges are explained before going thru with any of the procedures. I trust them with my baby!

Experiencia fantástica: The staff was so sweet and friendly. The office was very nice, they even had a dry erase board in the front welcoming all of their patients for the day. Very cute !!

Experiencia fantástica: Have been going to Waterford Lakes Animal Hospital for 11 years. The special care that the staff give to my pets is always outstanding! Highly recommended this vet.

Experiencia fantástica: Great place! They don’t try to upsell on tests and procedures that are not necessary. That’s my number one issue with a lot of vet clinics these days, it’s so underhanded. I just moved here about a year ago and am very happy I found this place. They’ve taken good care of my 16yo kitty who I’ve taken in twice this year. Just recently she has some kind of infection in her gums and due to her age and kidney disease, they offered the option of medication only treatment as a start. No hard upsell!! Very kind and caring staff.

Experiencia fantástica: Happy with the experience here. They include a nail trimming free with an exam, and I was grateful for that because that was something my groomer has found difficult with my senior dog. They were also able to clean off a matted scab from my dogs belly that my groomer wasn’t able to remove. They were quick and efficient at both, as well as with the blood draw. I like being able to order the heartworm meds from their website, and there is usually a email coupon to get it for a good price.

Experiencia fantástica: Absolutely amazing vet clinic! Dr. Rik saved my dogs life. Highly recommend! My dog had extremely high liver enzymes and we weren’t sure if she would recover. We went to 5 different vet clinics and luckily we found this place in time. Dr. Rik was very patient, caring and answered all questions I had. All staff members were attentive and warm. The price is affordable compared to everywhere else I went. I will be sticking with this clinic!

Experiencia fantástica: Muy agradable el sitio e higiénico, bastante amigables ☺️ tanto las personas que atendieron como la Dra. Veterinaria que examinó a mi cachorro.

Experiencia fantástica: The staff is really nice and takes good care of the animals :) I highly recommend them

Experiencia fantástica: The staff is just absolutely wonderful. All my questions were answered completely, and I couldn’t have asked for a better new vet for my new puppy. A highly recommended.

Experiencia fantástica: We love Dr. Rik and the rest of the staff. Very friendly, the appointments usually run on time and never they try to run the bill up on you. They very upfront with all costs and services. Highly recommend.

Experiencia fantástica: I drive 45 minutes to take my dog there. I have never been disappointed by them.

Experiencia fantástica: We always have a great experience here! They are very helpful with my two dogs, Luna & Nova, and the vets are very nice and explain everything they do very clearly. Everyone there has a great vibe!

Experiencia fantástica: The only vet I’ve found in Orlando that I trust with my dog! They’re reasonably priced and give excellent care for my little man’s. They also don’t try to tell you things your dog “needs” if it’s not necessary! I always recommend this office for any friends that are asking for a vet.

Experiencia fantástica: I needed to get my kitty in the same day I called. They got me in and it was a good thing because he had a bladder blockage I wasn’t aware of. They recommended an emergency care vet that would take care of everything he needed around the clock. So far my kitty is doing ok. Thanks for the care.

Experiencia negativa: I was unable to go to my normal vet as they were booked and this was a last minute appointment for a 5 week old stray kitten I found with an infection sealing his left eye shut. The kitten was fine and eating soft food when I found him although he had the infection. After taking him in to get the infection looked at they gave me clavamox and Terramycin for the infection. I asked about getting him dewormed which they told me he was too young. I thought this was odd as all kittens and dogs I have had were dewormed before 8 weeks. After giving him the clavamox the kitten decided to not to eat any soft food or drink for the next 24hours. No matter what I tried, even syringe feeding, he was lethargic and not getting up much like he normally was. I tried keeping him as warm as possible with a warm rice sock during the night. Next day I called my normal vet I go to, they made an emergency appointment to see the kitten after I told them the kitten had not been eating the last 24 hours and he had began dry vomiting basically nothing as he hadn’t been eating. When I brought him in, his body temp was too low to even be read on the thermometer, his blood sugar was on the cusp of being low, and he was lethargic. My vet asked what the previous vet had done, I told him the didn’t want to deworm him which he thought was odd, he also said Clavamox was a poor decision as it tends to make animals sick, regardless if it was the cat having worms or the antibiotic making the kitten sick to the point of not eating I believe Waterford lakes animal hospital made a poor judgement assessing the kitten. The kitten then was put in critical care that night by my vet but has unfortunately passed this morning. That being said I would not recommend Waterford lakes animal hospital to those looking for a vet.

Experiencia negativa: THEY CALLED me to reschedule my appt to help their scheduling for 1 week later. I rescheduled my own Dr appt to do so. When I get there they had rescheduled me for 2 weeks from my original vet appt which I never would have done. They are also expensive. I was told by a vet tech when I brought my pet back for a recheck and questioned the cost (was charged $45.00 for a blood pressure check on the bill). I was told it's because they are members of The American Vets Assoc and have equipment other vets may not have. Currently talking to friends for recommendations

Experiencia fantástica: This office was recommended by a coworker. My dog and I had a wonderful experience here! Everyone from the front desk staff to Dr. Prim were professional, friendly, and welcoming. This is our new vet!

Experiencia fantástica: My mischievous 8 month old pitty mix chewed up something very harmful. I called a vet close to me but they couldn't see him and suggested a larger clinic that may have more staff available. I looked up who else was close with good ratings and I'm oh so glad i brought him to Waterford Lakes Animal Hospital! The staff answered all my questions, validated my concerns, took my pup in promptly, and displayed genuine compassion and concern. Dr Donnelly was amazing and the office made a follow up call to check on my pup. Update: over 3 years later and am still very satisfied and grateful for the patience, concern, and compassion that all the staff here displays! ❤️

Experiencia fantástica: As always, very pleased with Waterford Lakes Animal Hospital! My cat injured himself and we had to make an unexpected walk-in visit. They were able to work us in very quickly and Dr. Rikh took great care of my little guy. And while most places would have charged an arm and a leg for an emergency visit, I felt the total was very reasonable.

Experiencia fantástica: We've used Waterford Lakes Animal Hospital for many years now and have always had great experiences for our pets. From the doctors, techs, and receptionists to the boarding staff, we've been very pleased with how friendly, caring and knowledgable the personnel have been. Very grateful to have a veterinary hospital in the neighborhood that I can feel confident and comfortable with!

Experiencia fantástica: Overall excellent experience as always. I have been bringing my dogs there for 18 years. The combination of great receptionists, vet techs and a fantastic vet in Dr. Rik means that I look forward to returning back there with confidence. Always very professional, friendly and positive experience.

Experiencia fantástica: My senior furbaby was in distress and WL Animal Hospital was able to get us in for an appointment within 30 minutes of calling. Once there, they gave us financial updates each step of the way. They recognized my little guy's problem and also sent his results off for a 2nd opinion. The dr also called to follow-up to see how he was doing. The drs and techs at WLAH are genuine with the care they offer their patients and we are very grateful for that!

Experiencia fantástica: Very friendly and Knowledgeable staff and doctors. Always greeting us and our pup. Honest about prices and open to any questions we might have. Then we leave with a treat.

Experiencia fantástica: Our dog cheef is very fearful and has always had a hard time at the vet. The front desk was extremely patient and understanding. Camilla made me feel like I had nothing to worry about. She made my dog feel safe and taken care of. For the first time in our vet experiences we felt taken care of and had faith that our dog was in good hands with Camilla. We will be back because of her.

Experiencia negativa: Front desk staff was quite pleasant. As for the rest of my experience, saddened, hurt, angry. Long story short, 11 yo kitty had surgery, now has brain damage. If this improves, I'll re review.

Experiencia fantástica: I took my dog in because his usual vet was closed. They got me in same day and the staff, vet and the tech were very professional and so sweet with my sick pup. They cleared all tests and costs with me before doing them and ensured he got the best care, while giving me options. Highly recommend!!

Experiencia negativa: This vet facility has gone down hill over the last few years. I don’t know why exactly….turnover I guess? We have been clients there for at least 15 years and through many pets, but we are now changing. Most recently I took my cat in for his annual, the next day he got VERY sick, we thought we were going to lose him. I called the vet twice that day and left messages, no one ever called me back. The vet finally called me back with blood results 4 days later, but made no inquiry as to how he was doing. This is not the first time this has happened over the last 6 months. Also, they are now charging a deposit to make an appt. I don’t think this is right for a long time client who has never missed an appt! Time to go!

Experiencia positiva: Overall I appreciate the staff and doctors at Waterford Lakes Animal Hospital. One thing I don't like is having to pay a $25 deposit (or cancellation fee) ahead of time. I have never cancelled and even if an emergency had arisen I don't think they should follow thru with collecting $25. Please save that fee for customers who habitually cancel. I felt pre-judged and underappreciated as a customer of 13 years.

Experiencia fantástica: We have seen many of the vets over the past years and our 4 babies have always been in good hands. More important so now that we had our service dog Gracie turn 15! She is doing well and everyone works together to make her retirement safe and enjoyable! She actually looks forward to greeting everyone at her weekly laser treatment appointments :)

Experiencia fantástica: edit- i don’t live in the area anymore and every time i need a vet for my kitties where i live now, it is the most dreadful experience. I miss this vet so much if you are trying to find a vet in Orlando, stop looking and GO HERE! you won’t regret it original- Very professional and kind staff. Every time i go i am surprised by how easy everything is. I have brought one of my cats multiple times am always pleased. We see Dr Lewandowski and she always takes time to explain things herself and the nurses are also helpful in making the experience smooth and efficient. I have an appointment for my other cat next week and i’m confident it will be just as nice, as nice as a vet visit can really be anyway :)

Experiencia fantástica: Very pleased with our first visit here. Staff was very friendly and compassionate. Our elderly cat needed medical treatment and they were quite reasonable with pricing. Thank you so much Waterford staff

Experiencia fantástica: I've been going to this vet for 15 years. They always give me and my dogs the best of care and I can't imagine going anywhere else. My pets love the staff.

Experiencia fantástica: Refael and his team did a great job. We wanted a second opinion as well as yearly shots for our two dogs. He made sure we fully understood everything he was explaining and gave both our dogs the attention you would expect. I really liked how our dogs did not seem like a just another “number” and how nothing was rushed during our visit. A+ service and visit. Thank you!

Experiencia fantástica: My fur baby was sick a few weeks ago and had to go to the ER vet, & her regular vet office, Waterford Lakes Vet, called the next day after they were notified by the ER vet to check up on her & that meant so much. Thank you for putting genuine care into your patients and owners & for being a great experience overall! Update: 2 years later and my fur baby is still going here. The staff and doctors are all so welcoming and efficient and supportive that it truly does help when your pet is stressed, and you as well, to know that they are in good hands and everything is being done to help. Thank y’all!