University Animal Hospital

Experiencia negativa: USED TO BE AN INCREDIBLE HOSPITAL but apparently not any longer. My female baby had 3 seizures within 48 hours, the first one occurred approx 2 months ago. It took 5 hours for someone to give me some direction, it's an emergency, it's not emergency, going back and forth with staff, the doctor called the wrong number after I left specific instructions. The manager, Kaitlyn extremely rude, not understanding at all. I finally get there for Ms. Kaitlyn to administer the meds to prevent seizures. Doesn't acknowledge me, doesn't say hello, huge attitude but I ignored it because what matters is my dog. Now my dog has a swollen eye, bulging and Ms Kaitlyn wants to know if she could have potentially banged into a wall. OF COURSE NOT, I've been monitoring her since we arrived from this awful place. So if I take my dog back to them to check the eye, it will cost me another visit because there will be another doctor on duty. All i can say is "wow" no one cares anymore. Needless to say, I will be finding a better qualified Vet that actually cares about the animals.

Experiencia fantástica: They are an incredible staff, very kind and affectionate with my Tomy, very grateful for their service in particular. Dani at the Front, keep it up

Experiencia fantástica: Our puppy’s first visit went amazing. The entire office was so sweet and helpful. We truly felt taken care of. We plan to continue to bring our puppy to this office! 10/10!

Experiencia positiva: Staff is very friendly. Vet is very knowledgeable, she gives a detailed examination. I was impressed with her.

Experiencia fantástica: Great place to bring your pet. Katelynn and Dr. Basso are wonderful. A++

Experiencia fantástica: Personally, I had a good experience here recently. I have been going here for about 2-3 years now. On the day I went, I could tell the staff genuinely wanted to help my dog feel better, and treat him properly such that he got better from his condition. I can say now his ear infection has healed, albeit slowly, and the ear is doing very well, he is visibly happier. Thank you for getting me in as soon as you could, for his treatment. Thank you

Experiencia negativa: We've gone to them for almost 10 years, and unfortunately we're ending the relationship via death by a thousand cuts. They are constantly trying to upsell now. Techs are mediocre. They egregiously over charged us for a dental cleaning that originally had a range of $750-$1000 (including a few anticipated extractions), but while my dog was under, they told us he need 3-4 extra extractions to the tune of $2.5k total...we had no choice really. But more than that they appear to have gone fully corporate. They will no longer write prescriptions for outside pharmacies like Chewy (huge savings), they will only fill out Rx for their own in-house pharmacy which of course will bleed you dry... Greedy and disgusting behavior. They've lost all semblance of integrity.

Experiencia positiva: I want to say thankyou for the lovely syphathy card your office sent me. I really appreciate the care your staff took, to care for my sweet chloe (cat) when I have brought her in before in the past ❤️. Most animal hospitals probably wouldn't take the time and effort to do this. Thankyou for caring.

Experiencia fantástica: Thank you for making both me and Mia Bella feel comfortable. The staff and Vet were great and I'm so appreciative of the compassionate treatment Mia Bella received. Thank you!

Experiencia fantástica: They did a great job

Experiencia fantástica: Always a pleasure for me. The staff and doctors all demonstrate knowledge and concern - even when one of my pets is very difficult!

Experiencia fantástica: I recently started going to University Animal Hospital and I have to say they are amazing! They care about my dogs like I care about my dogs and that’s all you can ask for in a vet. Highly recommend!!

Experiencia fantástica: Very friendly staff and nice facility!

Experiencia fantástica: Absolutely the best. Very helpful and friendly. You can tell they all love what they do it shows in how they treat your animal and answer your questions.

Experiencia fantástica: Best vets to have! Love taking my fur babies here!

Experiencia fantástica: I recently switched from a different vet to here and I do not regret my decision. Amazing friendly efficient staff. I loved loved loved Dr. Basso. She is knowledgeable, sweet, patient and my dog Lola loved her. I love this place and I am glad she is my dogs new doctor ❤️❤️❤️

Experiencia fantástica: New to the area and a friend referred us to University Animal Hospital. Both visits with both of our dogs have been great. Everyone is so nice.

Experiencia fantástica: I absolutely love this office! They had me in quickly for an emergency based appointment and were so kind and efficient. They were wonderful with a scared cat and an upset mama. I will always come back to this office!

Experiencia fantástica: Staff friendly. Facility very clean. The concerns from the staff towards our dog were genuine. They listen to our concerns and addressed each one. Highly recommend this clinic

Experiencia negativa: My dog came to the University Animal Hospital because of cough. The doctor gave me some medicine and told me that the amount of the medicine for 14 days was about $60, and when I used up all the medicine on the 5 day, I had to go back to the hospital and ask, the staff told me that I needed to pay another $39.8. I don't understand why I paid for a 14-day dose but only gave me a 6-day dose, why I wasn't given enough the first time, and why I had to pay more for my dog to get better. I'm not coming back.

Experiencia negativa: Took my dog here for nearly his entire life. Would make you wonder why I would go back for so long after leaving a 1 star review. When I first took him here things were different. There's been a lot of turnover and the doctors are not the same. The girls that run the desk are great, so I feel for them in leaving this review. 2 years ago they failed to properly diagnose my dog with cancer. Didn't think anything of it. Bring him back a few months later as the bump is growing, and this time they claim it is cancer. Fortunately, Animal cancer care clinic (phenomenal place, cant rave enough about them) saved my dog for another two years. A few weeks ago, I bring him back in only to now deal with a doctor who's English is so poor I can't understand a word he's saying. Most Spanish accents are navigable, not this one. After many failed attempts of him trying to tell me he wanted to put my dog down, I finally understood what he was saying. When you go in not expecting the worst, but that's what life gives you, this is not how you want to hear it. Ridiculous. Not the way you want to spend your last moments with you dog. Fortunately, I took my dog out that day and brought him to the Cancer center to be put down, where the doctors actually care (at least they sure seem to) rather than feel like your just another way to ring the register. Go elsewhere. Sorry for the desk staff, other nurses, they are great. Ownership, care a bit more about vets than profits. Stop trying to save money and find someone who can clearly speak English and relay the darkest news with any sense of compassion. I will never return, if I chose to get another dog.

Experiencia fantástica: I don't like going to the Vet, even as much as my dog. But University Animal Hospital are great! Both Korra and I left happy.

Experiencia fantástica: I love this place the staff are super friendly and you get the feel they are treating your pet as their very own my dog’s primary care from here on out

Experiencia negativa: The doctors are fine but whoever is doing the scheduling/administrative work is incredibly unprofessional. They texted the wrong confirmation time for our appointment and immediately hung up on us when we pointed out how frustrating that mistake was. We will be going to another vet.

Experiencia fantástica: My husband took our dog here last week and didn’t have the best experience. However, Dr. Basso saw his Google review and personally called this week to gain a deeper understanding of the appointment (she wasn’t the vet who my husband saw) and the issues going on with our dog. She invested a good amount of time to follow up and answer all my questions. Appreciated her concerns and intentionality!

Experiencia fantástica: After 10 years of going to the same place and getting disappointed every time I went I decided to look for another doctor for my fur babies. Haven’t been here long but from the moment you walk in the door you get an amazing greeting. The staff in the back are very professional and empathetic with listing and showing some human feeling when it comes to your babies. Received a card in the mail when one of my fur babies went over the rainbow. And this meant the world to my family and I.

Experiencia fantástica: Excellent customer service and care. The staff is awesome, as well as Dr Sherri and Dr Denise. My babies are comfortable going to the dr.

Experiencia fantástica: University Animal Hospital is a nice facility, welcoming staff and Veterinarian. They treated us very well. We will go back again. We have a dog they are currently treating.

Experiencia fantástica: Great staff and very friendly. They explained and answered all our questions about our little dog. Leilani was amazing. Great price

Experiencia negativa: I came in because our dog was having a myriad of strange pain symptoms. Paid 70 bucks for the vet to basically pet my dog, check their ears, and say “they should probably get blood work done.” Which, if I understood it correctly, wouldn’t help with any diagnosis of my dogs but is something they should do at their age.

Experiencia fantástica: my boy Gucci was in for a couple surgical procedures and Dr.Basso and her staff were absolutely fantastic with Gucci. He is doing well thanks to all at University Animal Hospital.

Experiencia fantástica: I've had really great experiences here, from the silly things they put on the street sign that make me smile, to the patience of every staff member when I ask a million questions, to the care & treatment they give to my dog, & the effort Dr. Basso made to follow up with me after my dog's surgery (even after business hours). I really appreciate everything they've done for me & my dog during her recent health issues.

Experiencia negativa: I am extremely disappointed in my service today. My primary reason for my follow up so soon (saw Emergency Vet Sunday, today is Tuesday so we still have medication and awaiting overall outcome) was because of pain r/t ear & eye infection. I paid $306 to leave with only eye antibiotic ointment. It would have been way more but I declined several tests. It feels like the focus was on testing and getting as much money as possible verses helping the dogs symptoms. In comparison the Emergency Vet diagnosed my dog in minutes without all of this extra stuff, and I left with ear antibiotics, treatment for motion sickness, and nausea...and only paid $10 more than this visit. I'm am literally sick to my stomach about this and MY DOG IS STILL IN PAIN...with only ear ointment.

Experiencia fantástica: By far one of the best vet experiences I’ve ever had! I have a very anxious German Shepherd/Husky mix and the reception staff, vet techs, and veterinarian were so professional, kind, and knowledgeable. The facility is immaculate and it is clear they truly care about each and every patient. I was completely impressed and feel so relieved I have found such an amazing place to care for my girl.

Experiencia fantástica: Dr. Paul Curasi has been our vet for over 20 years. University Animal Hospital has been there for us through thick and thin. Dr.Curasi and Dr. Privette and all of the techs and staff are so caring, so knowledgeable and always give our dogs their full attention whenever we have to go in, whether it's for routine visits or emergencies. I can't imagine taking our pets anywhere else. I highly recommend them to anyone searching for a family vet who really cares and really has the experience and facilities to give your animals the best care available.

Experiencia fantástica: The day I met Dr. Basso I knew I could stop searching for an amazing veterinarian. I've been going to this hospital for the last 5 years and when she joined the hospital I knew the search was over. She really cares about the animals. Not to mention the staff is wonderful too.

Experiencia fantástica: Dr Patel and Brittany were outstanding to meet and they were so very careful with my baby who wasn't feeling well.

Experiencia fantástica: I would Recommend they are very caring for you and your furbaby and will work with you and our resemble with pricing. Dr basso and staff very friendly this is my current vet for my 3 cats !!

Experiencia fantástica: As always the team is attentive and prepared for my 80 lb. chicken. Justin is always so kind and finds us a spot when we have something pop up and we’re so grateful to have you right around the corner.

Experiencia fantástica: Adopted a sick stray cat back in February and spent thousands over 10 months at Banfield for this cat to stay sick. One visit here and they gave him the attention and correct medication necessary for him to be 90% better within two weeks. Haven't even been to the followup checkup yet, but they called to confirm everything was going well, and to ask if I had any questions. Recommended by my mother to me, recommended by me to anyone who will listen! This place really cares and knows their stuff.

Experiencia fantástica: They are very friendly, they take care of my dogs, they give them very good attention, I recommend them. Good costumer service

Experiencia fantástica: Everyone on the staff is so friendly & makes both of our dogs feel so loved. I have a few friends that have gone to this office & recommended it to me as my vet. I would 100% recommend anyone in the Orlando/UCF area to come here! They always make sure our pups are taken care of

Experiencia fantástica: The Vet and assistants all took care of my dog very well. They show no bias to breeds and treat each animal differently to ensure they are comfortable, since we all know each animal has its own personality. I would highly recommend, I hate looking for vets when moving so I hope this helps!

Experiencia fantástica: I took my almost 2 year old dachshund who is really nervous to her appointment yesterday for vaccines and a nail trim. Dr.Basso and her team were excellent and very understanding of her nervousness. I’ve never been a vet where the Dr actually took their time to stay in the room to answer any questions and even sat on the floor with treats to try to get Molly to come around. They never made me feel like I was being rushed which I’m happy about, I’ve visited other offices where it’s a quick in and out so that they can take in more patients. I’m really happy I found this place, before I left I scheduled another appointment for my new puppy Winston. I really recommend this place.

Experiencia fantástica: Dr. Sherri Basso is above any veterinarians we have experienced in and around Orange and Seminole counties. She is thorough, very patient, and loves her work, without judgement or arrogance. We feel very blessed to have her as a veterinarian and a true friend, When your Great Danes are happy and excited to go to the doctors, you know your search for a perfect vet is over. Thank you, Dr. Basso. Our Danes have long wonderful lives, and we owe it all to you.

Experiencia fantástica: Update My boy went over the rainbow Bridge. They got me in immediately after he had a seizure. They let me take time with him and really go through the options. Dr Basso sat with me, hugged me (as did other staff) and were completely comforting (as much as us possible in these situations). They are incredible. Great service. They always try to get you in quickly. They helped treat my 14 year old min pin with serious health conditions. He was, it appeared, dying. They got him in that day and got him rehydrated, o2 to help his breathing, and a new heart medicine that helps his heart pump better. Other doctors hadn't ever prescribed it, but Dr Basso did. She is compassionate. She saw how upset I was and just took time with me. It was genuinely touching. They are great with refills. Calling in to refill is easy. I highly recommend them. They offer wellness plans, too. Best vet choice I've made. My little guy is still going. I know his time is limited, but I know he's receiving the best care here,too. Dr Basso.... the best.

Experiencia fantástica: Nothing but good experiences! I have been bringing my dog here for both routine and last minute/emergency visits over the past year and I can confidently say that my mind is at ease when they are caring for him. He is a very nervous boy with some chronic health issues concerning his heart, which is very scary for me, but bringing him here really makes me feel like he is getting the best vet care possible in the area. The vets seem to be very knowledgeable and I love the fact that they take their time to educate me about my dog's health at the end of every visit. Also, all the staff here are very sweet, so that's a plus. If you are in need of reliable veterinary care that truly cares about your animals(s), this is your place!

Experiencia fantástica: Dr. Bosso is a good vet and I get the feeling she really cares for the pets she treats.

Experiencia fantástica: I highly recommend this place, they really go above and beyond for our fur babies. We had a scared yesterday with our dog Onyx and we rushed him to the hospital. A young man named Justin went above and beyond for us. In my eyes justin is a true Angel, he keep me calm over the phone and assured me that Onyx was gonna be ok. Thank God for Justin and the staff they really went above and beyond for our baby. He is doing much better today. He had bad allergies an received a few shots to get him well. Again I highly recommend University Animal Hospital to everyone. They will forever have my Onyx as a patient. Grateful and blessed to have them on our side when needed.

Experiencia fantástica: This is the cutest and most professional little veterinary office. Justin was very polite and professional getting us checked in. Thank you for your positive and bright smile

Experiencia fantástica: Fueron muy explicativos y dulces con mi perrita

Experiencia negativa: Great staff, but we had to stop going for the price of Cytopoint. #1: They refuse to give you an estimate of the shot. The cost is based on weight, and all other vet offices will provide you with an estimate for the price. #2: The shot is $50 more at this vet. I have been to 3 different vets in the past year (my vet closed a little over a year ago), and all charge around $80. I brought this up, and I was told that if the company increases the price, then they have to charge more. I mentioned all other vets not only can tell me an estimated cost but don't charge as much. I was told that they are competitive with all of the vets in the area. I hope other customers check to make sure they are not being overcharged.

Experiencia fantástica: I needed to board my pup last minute and lucky me they had room. They require a pup check up of course to ensure your pup stays healthy. Then you drop your pup off for a play day to make sure he gets along with everyone. From there you drop off and pick up.

Experiencia fantástica: They took good care of our elderly cat Bear today, as they have with all our pets.

Experiencia fantástica: I love this vet. They are often able to get you in quickly when necessary. Their examination prices are reasonable and they offer you what tests they recommend but don't guilt trip you into doing anything you're not comfortable with. They obviously adore animals and it shows with how they treat your animal. They call to follow up and see how your pet is doing. And you do get to stay with your pet throughout the exam (unlike some other offices who still ask parents to stay in the vehicle during appointments). I have zero complaints!

Experiencia negativa: I don’t feel it is necessary to have a veterinarian exam done and charged (for a vaccination only) if the dog is up to date on their annual exam with your office.

Experiencia negativa: Every time I went there they charged over 400 dollars.... they were responsible for my cats death to to a botched surgery and then messed up my dogs medication leading to her immune system to go out of wack. I had to insist medication change and then my dog improved, but had to pay a couple of thousand dollars in test and they tried to make me feel like I was doing something wrong. Looking back i should have sued them. I think i will have a laywer look into malpractice suit might still sue them for making my dog sick. After i confronted them They sent me an email stating they would no longer see my dog. They constantly tried to up sell me on everything. They are not concerned with your animals health just your wallet.. Be aware! BTW the staff at the counter are rude and dismissive. For the most part they were rude. It truly felt as if your response to my cats Death is surprising since you told me you couldn't find his records.... and not taking responsibility for my dogs decline due to Dr. Privit lowering her medication to 4 MG which led to her immune system to go out of wack.... you ran test after test for a year and it's wasn't until I insisted her medication go back to 5 mg and then did she improve.. then You kept insisting on running blood test for 220 dollars... I had spent over 2000 dollars in test up to that point t. Feel free to post how much you have charged me in test in the last 3 years. Your pretending you were helpful is not accurate.. as well you counter staff are not very friendly and can be rude and dismissive. You terminated my dogs service because I refused to pay for another 220 dollar blood test. Plus you were constantly trying to up sell with everything... that is so unethical!

Experiencia fantástica: This is wonderful place to take your pets! They treat them like they are part of their family-highly recommend!

Experiencia fantástica: Finally a Veterinarian that listens and can handle a “grumpy” cat. Goes above and beyond to take care of my boy! Highly recommend Dr. Basso!!

Experiencia fantástica: University animal hospital was fantastic for boarding my two babies. They even gave us cute Polaroid photos of how happy they were there! Highly impressed with their service.

Experiencia fantástica: I neglected to write a review on University Animal Hospital, but as my father used to tell me, is Never too late. I visited the hospital ( It was the closest)with my 18 year Chihuahua when he suffered a stroke the doctor was at lunch he came over in less than five minutes, unfortunately “Little bit” left us that day. I paid my bill and when to my car and started to cry, a assistant or receptionist came to my car and asked me if I was okay I told her thank you and that I was fine. A few days later we received a card signed by the hospital staff and other small gifts that comforted my wife and I. I will never forget the humane treatment that we both received. THANK YOU.

Experiencia fantástica: Amazing staff, very professional and kind. They took great care of our new puppy!

Experiencia fantástica: Everyone is so kind and always so helpful. Answers all my questions and prints out paper sheets/makes notes of things I ask about so I can always remember what we discussed and how best to help my animal!

Experiencia fantástica: University Animal Hospital has been caring for my pets for over 20 years and I am so thankful for the exceptional care that they have provided over the years. The reception staff (Justin, Lauren and Leilani) is very friendly and knowledgeable. Dr. Sherri Basso is my cat’s veterinarian. She is so dedicated to the care of her patients and takes the time to explain everything to you so that you fully understand. She goes out of her way to give you information handouts, websites, suggestions etc. pertaining to your pet’s health and care. I brought my cat to see Dr. Basso on Wednesday due to weight loss and not eating. She was so caring and ran only the necessary tests which determined he had eaten a foreign object and needed immediate care due to his bloodwork and condition. Marley had to be transferred to a 24/7 Emergency Animal Hospital for surgery and overnight care. Dr. Basso has called me twice a day to check on Marley and give me advice on how to care for him once he comes home. Dr. Basso is AMAZING! I highly recommend her and the entire staff at University Animal Hospital. They truly care about your pets (fur-children) and us parents! ❤️

Experiencia negativa: Very weird interaction doesn't seem like they care about their customers. I called after not receiving any notification about my dogs vaccines for over a year and 2 months. I was told that there was a change of address issue, which was the reason why a reminder was never sent out. While explaining my frustration, I was told to go somewhere else and just didn't seem like they're very charismatic about their customers. Ive taken one dog to the same place for 16 years laid him to rest there now I have a new puppy and all this hassle from the office even to go as far as to send me my records in the mail "for new vet" instead of just helping me set up an appointment and fixing the issues with the change of address. I mean, for god sakes I didn't change my address. Poor poor quality since new vet and management

Experiencia fantástica: They really care about animals and their quality of life. The vet listened to our concerns. They are wonderful.

Experiencia fantástica: Everyone was amazing! They saw us at our appointment time. No waiting!! Concerned about our dogs and their well-being.

Experiencia fantástica: Thank you Dr. Basso for taking care of COCO. The whole staff was very attentive and friendly.

Experiencia fantástica: Amazing Animal Hospital and I recommend Dr. Baso . My dog has an amputation and I appreciated Dr. Baso work. My dog is very good right now after I spent a lot of money and time in another place.

Experiencia fantástica: UAH staff helped us through a very difficult time with our senior pet. They were kind, caring, empathetic and patient. Thank you so much!

Experiencia fantástica: Every time we visit with our pets we have a great experience. They treat your pets as if they were their own. Highly recommend

Experiencia positiva: Very caring. I unfortunately had to go there to euthanize my 19 yr old cat. My vet was out of the drug. They stepped right in and made it an easy transition, seamless. I thank them greatly.

Experiencia fantástica: I have taken my dog to see Dr. Basso and she is very informative and knowledgeable. The front desk is great and very welcoming, not to mention my dog loves the attention she gets!

Experiencia fantástica: Everyone was nice and friendly especially the doctor she called multiple times to check in on my dog which felt great and showed she cared. I would definitely recommend

Experiencia fantástica: UAH was very compassionate to me and my furbaby Shadow after taking him to them for care after suffering major injuries to his leg and hip. The doctors and staff there are very nice and helpful.

Experiencia fantástica: I considered going to one of those discount vet clinics. I just prefer their care. From the front desk, the vet techs and the doctors… all very nice, professional, great w my babies, so I stay. What can I say, you really get what you pay for.

Experiencia fantástica: Always a great visit with Dr. Basso. She is absolutely wonderful with all my cats! She is a sweetheart, and very good at what she does!

Experiencia fantástica: There was no wait even though it was a first time last minute appointment. They were very professional. Our dog got the best care. They were detailed and explained everything clearly and provided everything we needed.

Experiencia fantástica: I can’t even express with words how thankful I am with the UAH staff, yesterday I had to put my 6 week old kitten down and they were incredibly kind and sweet to me and my family. I extremely recommend this hospital and I will continue to take my other cat with them whenever is needed!

Experiencia fantástica: I took my furbaby cause he had critters and was loosing his fur. Dr. Allison and her staff were very caring and took care of azreal and got him on a regiment and explained he had a fleas allergy. Thank you so much. Azreal was seen on April 3rd.

Experiencia fantástica: Having difficulty getting our cat to take a pill, we contacted the university animal hospital. They told me to bring the cat in and that they would demonstrate how to use the pill popper. I thanked them for their assistance as this was successful.

Experiencia fantástica: I have to honestly say that this hospital is the best for my 19-year-old cat Romeo. Dr Basso takes such good care of him just like he was her own cat. It's clear she really loves what she does and she is very knowledgeable in all things feline.

Experiencia fantástica: Dr. Basso is very knowledgeable. She has been able to spot an issue with my cat that the emergency vets missed for the second time now. It gives me peace of mind to know my cat is in good hands at UAH.

Experiencia negativa: Brought my puppy in to get looked at for abdominal swelling and an abses. I was quickly ushered outside and was told my pup more than likely had parvo (he didn't). I was told I wouldn't be able to be seen until I paid $200 to get the test. Long story short, he had a simple infection and DID NOT have parvo (go figure). While the staff member was polite and professional, when I asked if she could look at the abses to see how concerned I should be (new dog owner), she told me she couldn't diagnose anything because she wasn't a doctor. Yet I was ushered outside after she falsely diagnosed my dog with parvo. I was dismissed and the staff wouldn't look at the paperwork I had. Needless to say, I found better care for my little guy.

Experiencia fantástica: Always a great visit. This has been our vet for 2.5 years now. Appointments are always on time, everyone’s friendly, and they’re really gentle with pets. They do community stuff too like meet the vets events or have treats out for pets.

Experiencia positiva: I’ve taken both of my cats to this place for about 2 years and i will say they charge way too much. I did appreciate the comfortable room with a noise machine and open window that calmed my cat. But i recently took my senior cat in for a simple senior wellness exam. They tried to charge me an extra $70 to sedate my cat to get bloodwork from her because the vet was clearly scared of her even though this was the best my cat has ever behaved. I declined the sedation since they have done her bloodwork before without sedation so the techs got it done fairly quickly. I also asked multiple times for a nail trimming but it was brushed off and they told me my cat wouldn’t let them though there was no attempt made (it’s been done before) What was supposed to be a simple exam turned into a $975 bill that i could not even afford half of. And they push multiple medications onto me that i didn’t see necessary. Even with just 3 services, I had an almost $400 bill. I will be going to a different vet from now on. Vets should not be scared of their own patients. I thought they were trained to do this?

Experiencia fantástica: I brought my elderly cat here unexpectedly when he was sick and was treated with such compassion and care. Amanda the vet tech and Dr Alison were great with my cat and very caring and thorough. He’s already doing better after being sick for several days and in and out of his regular vet. Will be switching to UAH moving forward!

Experiencia negativa: Would not see my injured cat because she was past due on rabies, even though I expressed I didn't feel comfortable vaccinating a sick cat and I would be happy to do it after she was healed. No one told me of their zero marging policy when I made the emergency appointment. A waste of time and I could've gone to another vet willing to work with me.

Experiencia fantástica: Quick, professional, always shows you the service with charges before performing them. No pressure, answers all questions, and friendly. Always works us in if needed. Highly recommend!

Experiencia fantástica: We took our senior husky there for an initial appointment. The entire experience was wonderful. It was extremely easy to set up an appointment on their website and fill out the necessary paperwork before coming in. The staff was very welcoming and made our anxious dog feel comfortable (they even brought a blanket for him to lay on while we waited). Dr. Basso is absolutely fantastic - she took her time to fully examine our dog, answer our questions, discuss the plan with us thoroughly so we could make informed decisions. She also followed up lab and radiology results with us on the phone the following day and proceeded to have a long discussion about all the other differentials regarding our dog's symptoms. Overall, the office has been very helpful and communicative and we feel that we received personalized care by a knowledgeable provider and staff. Would highly recommend this clinic and Dr. Basso!

Experiencia fantástica: Yuki’s vet visit was amazing , he was very comfortable and very good with the staff maybe because all the staff was very nice and accommodating including the vet .

Experiencia fantástica: Took our pup here after our previous vet wasn't able to get us in for a few months. Super friendly staff! They answered all of my questions and concerns before the visit and really took the time to explain everything in detail to us during our visit! Will definitely continue taking our baby here moving forward!

Experiencia fantástica: Super friendly. The staff there really care about the animals. They even got down on their hands and knees to make my dog feel more comfortable on her first visit.

Experiencia fantástica: I am always really happy with the level of care my pets receive when I take them to University Animal Hospital. Everyone, and I mean everyone on staff is polite, kind, and professional. My pets have gotten their vaccines here, one of them has been neutered here, and they've been treated for other minor health issues and each time the experience is wonderful and the pricing is so reasonable. My dog recently was seen by Dr. Sonal Patel and I was so happy with the doctor's knowledge, friendly demeanor, and the way mine and my daughter's questions were answered. Highly suggest taking your fur babies to University Animal Hospital.

Experiencia fantástica: ..it started with my phone call to schedule an appointment and ended with the tech cashing me out when finished.... these people are amazing... the passion they show caring for your pet and the courtesy they have for the customer...on the phone and in person.... truly genuine...I appreciate and respect that..(even made me a little jealous that my dog Junior was all cuddling up to the tech when she was checking him).... just kidding.... but he did take a liking to her and the Dr. Dr. Patel and her staff take their time explaining your pets condition....pros and cons...she also called me the following day after she had consulted with a colleague about a concern she had regarding his treatment... they prove to honestly care...also... their fees are very fair.... seriously... you won't be disappointed.. you can trust them with your ""baby""... so grateful..so thankful...

Experiencia fantástica: Muy buena atención y calidad en sus instalaciones, se sintió muy cómoda mi mascota al igual que nosotros, súper recomendado.

Experiencia fantástica: We’ve been going to University Animal Hospital for a few years already. I’ve had appointments with all the vets at some point but our current vet that we see regularly is Dr. Patel. Everyone in this office is so knowledgeable, kind, and compassionate. We really love coming here and we’re never left feeling like they don't care!

Experiencia fantástica: Amazing experience. I was desperately looking for somewhere to bring my Pomeranian on a very short notice, and the front staff was so helpful in getting me an appointment within 20 minutes that same day. The staff here is so kind, welcoming, and really care about your fur baby. Dr. Patel listened to every concern I had and was very thorough in examining my Pom. Will be back for all future check ups!

Experiencia fantástica: While I admittedly have not taken my fur babies here, I certainly would if we lived closer. My vehicle experienced an unexpected flat tire just outside the clinic and hobbled into the parking lot. The friendly staff lent a sympathetic ear to my situation and Dr. Sherri Basso didn’t hesitate to offer to drive me down the road to pick up my child from school! She allowed me to install my booster seat in her vehicle and made sure we were safe and comfortable. I can only imagine the care she provides to families she knows when I’ve witnessed the immediate kindness she showed a total stranger.

Experiencia fantástica: The entire staff was so welcoming and very understanding. My dog has a condition that is specific to Arizona, but when I moved here, I felt totally confident in Dr basso handling my dog Humphrey. I was also emotional because the last time we were in a vet office it was for our dog Louie. It was very hard and the staff was very compassionate. They also got Humphrey in for bloodwork late in the day so I didn’t have to make a trip back. 5 stars and 5 tail wags!!!!!