Truss Vet - Veterinary Urgent Care
Information about Truss Vet - Veterinary Urgent Care
27511, Cary
Opening hours
- sunday: (closed)
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-22h
- saturday: (closed)
At Truss Vet, we provide same-day and walk-in veterinary urgent care in a modern, comfortable setting. Our clinic is known for its shorter wait times—often with no wait at all—and cost-effective services compared to emergency vet clinics. Our highly experienced veterinary team is equipped to handle non-life-threatening emergencies for cats and dogs, including vomiting, diarrhea, itchy skin, ear and eye infections, minor injuries, urinary issues, and more.
Located in Cary, we prioritize a hassle-free experience with a commitment to quality care and the well-being of your pets. With a focus on transparent pricing and a friendly atmosphere, we aim to make the process as pleasant as possible for both you and your furry companions. Moreover, if your pet requires advanced emergency care, we facilitate seamless transfers to specialized services.
Conveniently located within the Fenton development, we offer easy access and ample parking for our clients. We invite you to visit us for immediate veterinary care or to book a scheduled appointment. We are here to ensure your beloved pet stays healthy and happy!
Our comment from InfoVet about Truss Vet - Veterinary Urgent Care:
Truss Vet - Veterinary Urgent Care is a top-tier veterinary clinic located in Cary, specializing in urgent and emergency care for pets. The clinic is known for its exceptional and compassionate care, which has garnered numerous positive reviews from pet owners. Clients consistently express their appreciation for the warm and knowledgeable staff, who truly care about the well-being of their furry patients.
Some highlights from customer experiences include:
- Outstanding Staff: Many users commend the dedicated team including veterinarians like Dr. Stone and Dr. Gibbons, who exhibit genuine compassion and thoroughness in their evaluations.
- Effective Communication: The team is praised for their clear explanations regarding diagnoses, treatment options, and pricing, ensuring that pet owners are well-informed and comfortable with their care decisions.
- Prompt Service: Most reviews highlight the fast appointment availability, with many clients able to receive care immediately or within a short time frame, alleviating anxiety during urgent situations.
- Comforting Environment: The clinic is noted for its clean and welcoming atmosphere, which puts both pets and their owners at ease during visits.
- Follow-up Care: Clients appreciate the follow-up communications from the team to check on their pets after treatment, indicating a commitment to ongoing care.
While most reviews are overwhelmingly positive, there were a few mentions of pricing being higher than standard veterinary services due to the urgent care nature of the clinic. However, many customers feel the quality of care justifies the cost. Truss Vet is highly recommended for pet owners seeking a reliable and compassionate urgent care facility.
Services
Truss Vet - Veterinary Urgent Care: Reviews
Fantastic experience: After our puppy suspectedly ate a bath mat, we went to 4 vets in 3 days before finally going to Truss Vet in Cary for an ultrasound. I can confidently say the care / staff at Truss Vet is unmatched! It is evident from the moment you walk in the door that the staff here is passionate about what they do and truly care about your pets. I specifically want to acknowledge our nurse, Riley, who was amazing ! Riley was patient with both me and my puppy and I could tell she truly loves her job. She took the time to explain the plan of care as well as answered all my questions. although we traveled from over an hour away, I would return to Truss Vet in a heartbeat if my puppy ever needed urgent care again! Thank you Truss Vet for loving/ caring for my puppy as though he were your own!
Erin, thank you for sharing your experience and for making the trip to see us. We know how stressful it can be when a pet isn’t feeling well, especially after multiple visits elsewhere. We’re so glad our team could help provide some clarity and support for you and your puppy. Rylee will be especially touched by your kind words. It means a lot to know you felt cared for, and we truly appreciate you trusting us with your pup.
Fantastic experience: I was referred to Truss as my dog needed an abdominal ultrasound. When I walked in one of the first things that I noticed was how clean it was and how fresh it smelled, which is not always common in veterinary practices. There's incredibly cute art painted on one of the walls. They have a cute little beverage and snack station. But frankly, none of that matters. This was one of the most amazing interactions I have ever had at any veterinary practice in my entire life. Everyone was so incredibly kind, they treated my chunky, blind, diabetic dog so well. She is usually rather fearful when we have to go to vets and I feel like it was the calmest I can remember seeing her in recent memory. From the young lady who was manning the front, to the gentleman who I believe was a vet tech or a nurse I'm not sure, to speaking with Dr. Stone after the procedure. It could not have been a better experience and I am so thankful that they are who I chose for this procedure. I cannot say enough great things about my experience today and would not hesitate to utilize them again should I need to. Five stars all day.
Noelle, thank you so much for taking the time to share this. It means a lot to hear that you and your pup felt comfortable and well cared for during your visit. Our team works hard to create a calm, welcoming environment for pets, especially those who may feel nervous, and we’re so glad your girl felt at ease. We truly appreciate your trust in us and your thoughtful words about our staff and Dr. Stone.
Fantastic experience: Last night I came home and thought my dog might be experiencing bloat. I arrived at Truss around 8 PM in tears, explaining my concerns, and the staff didn’t hesitate for a second—they immediately took her to the back to be evaluated. Thankfully, it turned out not to be the case. I can’t remember everyone’s name, but I do remember Dr. Stone and Alex. From the moment I walked through the door until the time I left, everyone was incredibly kind, understanding, and helpful. After they took Coco to the back and brought me to a room, they came to update me as soon as they knew my main concern wasn’t the issue, which meant so much because I wasn’t left sitting there worrying and crying. I had always heard wonderful things about this place, and last night I experienced it firsthand. Their prices are fair, and they never tried to push unnecessary services. They were honest, compassionate, and supportive from start to finish. I truly can’t thank all of you enough for the care and compassion you showed—not only to Coco, but to me as well. Long story short, if you ever need urgent care for your pet, make Truss your first stop I also found this cute little certificate they made in her bag of medication’s when I got home.
Thank you so much for sharing your experience. We are so happy that Coco is doing well. She is so so cute! It was a pleasure meeting you guys, and we are always here if you need us in the future.
Fantastic experience: Absolutely incredible experience here! Our cat was having some urinary issues, and after calling our normal vet they recommended Truss as an urgent care, and oh my gosh, where was this place and other urgent care vets 4 years ago? Same day appointment, matter of fact they were able to see our cat within the hour from when we called, got a diagnosis and were out very quickly! If you have a pet that needs medical attention but it is not a life threatening emergency, come here! The ER vets are so backed up and 4 years ago they wouldn't see our same pet for what was a much more serious issue, but an urgent care at the time would have more than sufficed. Seriously, more pet owners need to know about urgent care vets! Truss is incredible and you need look no further for urgent but non ER needs!
Matthew, thank you so much for your kind words! We know how stressful urinary issues can be, and we are so glad we could see your cat quickly and get you both some answers. We are wishing your kitty continued good health.
Fantastic experience: My dog Ross and I had just the best experience of Truss a little over a month ago. Ross was out on the back deck napping, as a 14 year old dog will do. When he woke up, he was shaking and I noticed that his front paw was bloody. His vet had a busy Friday and said they couldn’t see him until after the weekend and recommend Truss. While the Durham office had a bit of a wait, their Cary one could see us immediately. When we arrived we were able to check in without wait. Within five minutes the vet-tech saw us and within five minutes of that the vet also saw us. Both seemed very knowledgeable and were great with Ross. Before they took him back to work on his badly infected claw bed, I was provided with an accurate estimate of the total cost, which was well below what I had prepared myself to pay. They took good care of giving him a IV of anesthesia, thoroughly cleaning Ross’s paw, and ensuring he had the medications he would need until we could get him to his vet. They also did a great job of following up several times over the weekend to ensure all was well. Since COVID it has been a struggle to find a vet with customer services that is good, let alone great, but every part of our experience at Truss was great. I hope not to need an emergency vet any time in the near future, but Ross and I certainly will go back at Truss if needed.
Lukas, thank you for sharing Ross’s experience with us. We’re so glad we could see him quickly and provide the care he needed for his injured paw. It means a lot to know you felt supported, informed, and well cared for throughout the visit and follow‑up. We hope Ross continues to heal comfortably, and we’ll be here for you both if you need us.
Fantastic experience: I am probably one of the most critical people who will write a review. However, I cannot find anything to criticize about our visit with the exception of it being in urgent Care versus an emergency room. They had limitations on certain types of sedation and equipment, which given the fact is urgent care and not an emergency room, it is understandable. If you have a major need I would call ahead and make sure they have the needed equipment, etc. My fur baby has notable fear anxiety/aggression issues at the vet and they not only took the time to wait for her to calm down a bit, but also worked with us to find ways for the visit to proceed to get the needed testing, etc. At first it was looking like the visit was going to be a no-go because she would not sedate enough for treatment. But after time and creative working with the vet and techs we were able to get what we needed. All of her issues were not resolved understandably so, however, we were at least able to rule out any life-threatening issues, which was the main reason for the visit. Hopefully I never need to, but would definitely come back. As the owner, they were respectful to us as well as considerate of our concerns and took the time to listen to what we had to say. As a bonus, they had snacks and coffee which was nice since we had to skip dinner to go there. Can't say enough good about the experience, which is something if you know me.
Donovan, thank you for your kind and detailed review! We’re so glad we could work with your pup’s anxiety and still get the important testing done. It means a lot to us that you felt heard and supported! We’re grateful for your trust and are always here to help you both in the future!
Fantastic experience: I booked a same day reservation to have my dog seen for a problem visit, as a new patient. They were very fast to take us back and took good care of her while we were there! Staff at front desk, as well as the nurse and vet were all very friendly and helpful! Pricing seemed average for similar visits I have taken her to elsewhere.
Krista, thank you for the kind review! We’re so glad we could get you in quickly and make your first visit a positive one. We appreciate you trusting us with your pup’s care!
Fantastic experience: Best care for us and our cat Ruby! Ruby was bleeding from her mouth and we were very scared. The staff was warm and had a sense of humor that was just right for our situation. Only recommendation would be some music or sound playing. It was too quiet! But we will def be back in the future if need be.
Audrey, thank you so much for your kind words, and for trusting us with Ruby’s care. We know how scary that must have been, and we’re glad we could be there for you both! We also appreciate the suggestion about adding music, that’s helpful feedback! Please give Ruby some extra love from our team, and we’re always here if you need us.
Fantastic experience: All of the staff were wondeful - very caring and kind. Dr. Gibbons and Ashton took good care of Winston. Dr. Gibbons explained the wound and how to care for it at home. He is a good listener.
Thank you for your thoughtful review. We’re so glad Winston was in good hands with Dr. Gibbons and Ashton. It means so much to hear you felt listened to and well cared for. We truly appreciate you trusting us with Winston.
Fantastic experience: I have visited this clinic numerous times with both my cat and my dog and have nothing but good things to say overall. Staff has always been incredibly friendly from the minute. I walk into reception to when they put me in a room with the vet tech, and when the vet comes in to see me. I’ve been there when they’ve been incredibly busy, but they still always take the time to break everything down and talk to me. they are always very transparent with prices. They actually sit with you and breakdown each and every cost of each intervention and will tell you what they prioritize. Of course, being an urgent care and more an emergency place the prices are a little higher than your normal vet, but they are available on Sundays and available after hours which is really important for people like me who can’t always call out of work for pet needs so sometimes I will bring them to the clinic after work.
Toni, thank you for sharing your experience with both your cat and dog. We’re glad to hear that our team consistently makes you feel welcomed, informed, and supported, even on our busiest days. We’re grateful to be a dependable option when you need care outside of regular vet hours.
Fantastic experience: We had such a great experience. The entire staff were pleasant and they were able to see us on short notice today. Dr. Gibbons and his nurse were so kind and helpful, taking the time to explain and prepare me with the best options to consider for care for my pet.
Brook, thank you so much for sharing your experience with us. We’re delighted to hear that our team was able to see you on short notice and that everyone you interacted with made your visit a positive one. Dr. Gibbons and his nurse will be thrilled to know their kindness and clear communication made a difference.
Fantastic experience: This place was incredible! Clean, friendly staff and they helped out our buddy after an unexpected accident very swiftly. We'll certainly be back!
Morgan, thank you for the wonderful review! Our team is thrilled to hear that you and your pet had such a positive experience, especially during an unexpected situation. Your recommendation means a great deal to us.
Fantastic experience: We brought our 17 year old min pin today after he injured himself falling off the bed. I cannot say enough good things about all of the staff at Truss Vet, from the receptionist, to the vet tech, Destanie, to Dr. Stone. They got us in quickly, took a conservative approach, explained our options and every charge in easy to understand language and sent us home with a bill that was totally reasonable and a dog that was in much better shape than when we came in. 5 stars!! I recommend them without hesitation!
Rachel, thank you so much for taking the time to share this. We’re honored to care for your sweet boy Woody and glad our team could get him comfortable, clearly explain options, and make the visit a positive one. Your trust and recommendation truly mean a lot to us.
Fantastic experience: Very compassionate staff from the front desk to the doctor. Also Destiny was great! Thank you for taking great care of my baby and reassuring me. I can’t recommend them enough!!
Chandra, thank you so much for sharing this. We truly appreciate your trust in our team and are grateful we could care for your baby.
Fantastic experience: Everyone was so kind from the time we walked in the door till the time we left. They kept me updated on treatment options and costs throughout the visit. Would definitely recommend this clinic!
Kathy, thank you so much for sharing this. We’re happy to hear you felt cared for from the moment you arrived and that clear communication throughout the visit made a difference. We truly appreciate your trust in our team.
Fantastic experience: I had a great experience at Truss Vet Urgent Care in Cary from start to finish. From my initial call to schedule the appointment, everything was smooth and well organized. The staff answered all my questions and clearly explained the costs up front, which I really appreciated. I brought my dog in for an abdominal ultrasound, and every option was explained along the way so I could make informed decisions. Dr. Stone was absolutely amazing. He took the time to walk me through the results and provided clear, helpful next steps. He even called around dinnertime to share additional test results and discuss more options, which truly showed how much he cares. I would absolutely recommend Truss Vet in Cary, to anyone looking for compassionate and thorough veterinary care.
Tesha, thank you so much for taking the time to share this. Dr. Stone will truly appreciate your words, and we’re happy you felt informed and cared for every step of the way. Your trust means a great deal to us, and we’re grateful you chose Truss Vet for your dog’s care.
Fantastic experience: I echo everyone's reviews of the Truss vet team in Cary. THE BEST. My fur baby needed to be seen several times over a week period, and each experience was simply a godsend with my dog's recovery. You can really sense the love that the team has for animals. The ENTIRE team is kind, professional, knowledgeable, deeply caring. Thank you so much for all you do
Brooke, thank you so much for this kind message. We’re truly honored you trusted us during such an important time in Ellie's recovery. Knowing our team’s care and compassion made a difference means everything to us. Your words will be shared with the entire team, and we’re so grateful for your trust and support.
Fantastic experience: I cannot express enough how amazing this place is. From my initial phone call with the receptionist who was so kind and got me right in, up until the second I walked out the door, everyone was great. Brought my baby in today and was met with nothing but kindness and reassurance throughout the entire process. Our vet nurse, Alex, was awesome. She walked me through the entire treatment process, and kept me company while we got my dog treated. I don’t know what I would’ve done without her, as I was a nervous wreck! It’s never a good experience when your pet doesn’t feel good, but Alex and Dr. Schneider did all they could to help both my baby and I. Thank you to the entire Truss Vet team!
Thank you so much for taking the time to share this. We’re incredibly grateful for your trust and are so glad our team could support both you and your pup during such a stressful visit. It means a lot to hear how much the care and reassurance made a difference.
Fantastic experience: I took my 1 year old cat to Truss and had such a good experience. They were very kind and helpful during the whole experience. I will definitely recommend Truss!
Rachel, thank you so much for sharing this. We’re really glad your visit was a positive experience and that you felt supported throughout. We truly appreciate your recommendation and trust in our team.
Fantastic experience: I’ve taken my dogs to Truss several times. I’m a lifelong pet parent and animal lover. I so pleased to have Truss near me. They are so professional, compassionate, thorough. They are a great supplement to my primary vet.
Vicki, thank you for your continued confidence in our team. It means a lot to know that you’ve felt our care to be professional, compassionate, and thorough. We’re glad we can be a helpful partner alongside your primary vet.
Fantastic experience: We took our 5 year old beagle Scarlett to Truss for an eye infection and they were great. The front desk girl on the phone was super knowledgeable and walked me through pricing and what to expect when it comes to eye testing before we even decided to come in, which honestly helped a lot. We were seen fast, the nurse Vanessa was really sweet with Scarlett, and Dr. Stone explained step by step all of the tests he was completing. Both Vanessa and Dr.Stone are super passionate about what they do and it shows. They even said Scarlett was one of the calmest beagles they’ve ever met, which made me and my husband’s whole day lol. Overall just a smooth and easy visit.
Briana, we are so glad we could help Scarlett with her eye infection! It’s our goal to ensure every pet parent feels informed, so we’re happy to hear that both the initial phone call and Dr. Stone’s step-by-step explanations were helpful. Vanessa and Dr. Stone loved working with Scarlett (who really was a total superstar!). Thank you for choosing Truss and for the wonderful recommendation.
Fantastic experience: Very friendly and professional in treating our dog. We were given all the results right away of the tests that were done. The doctor and the nurse were both very caring and thorough.
Fran, thank you for your feedback. We’re so glad we could provide prompt results and thorough, attentive care for your dog. We appreciate your trust in our team.
Fantastic experience: Our visit was a few months ago at this point, but I just wanted to leave a review after the great experience we had! We had found a stray senior dog (we named him Fletcher) a week prior to our visit, and after formally adopting him, we were hoping to get a general analysis of his health before bringing him home, since the shelter did not have a chance to. Truss was the only place where we could get an appointment that late. They were very accommodating and got us scheduled quickly! During our visit, the staff was caring, and it was obvious they love animals. They were proud to help our stray dog get back on his feet. They took the time to thoroughly explain all health concerns and the treatment options. All of our questions were answered, and Truss sent us home with confidence that our new dog would be safe and healthy after the treatment plan. Today I am happy to report that Fletcher is doing very well, he is extremely healthy for his age, and he has adjusted to his new home. He’s a happy boy! Thank you Truss vet for setting this guy up for success!
Lauren, thank you so much for sharing Fletcher’s story with us. We’re honored to have been part of his journey and so glad to hear he’s thriving in his new home. Wishing you and Fletcher many happy years together!
Negative experience: It blows my mind this place has all these 5 star reviews. My guess is they offered some kind of incentive to get them? Ive had the same awesome and honest vet for 15 years and due to wanting to get my cat a chest xray in a hurry, I went here. What a mistake! This place is all about maximizing profits over helping the animals. You will spend way more time looking at prices on an iPad than them caring about the pet. Within 20 minutes, they had the bill up to $800. Shame on you Truss. Never again!
Hi Josh, I'm very sorry to hear that your visit didn’t meet your expectations. Our priority is always patient comfort, great medicine, and making sure pets receive the care they need. The initial, optional estimate that was presented based on your pet’s condition at the time may have felt unexpected, but we provide these estimates to help educate owners by outlining all recommended diagnostics and treatments so they can make informed decisions. Our goal is always transparency, and we never want any client to feel pressured or that cost is prioritized over care. If you’re open to it, I'd appreciate the chance to speak with you directly so I can better understand what happened and address your concerns.
Isaac - Practice Manager
(919) 981-9881
Fantastic experience: Wonderful team who was eager to help me determine what was causing my dog's ailment. Thankfully, it turned out to be minor. But, this team didn't give up and gave my dog the attention that he needed even though it turned out not to be an emergency. It's hard when our animals can't explain what's causing the pain.
Susan, thank you for sharing this. We’re so glad we could help your dog and make sure he got the care he needed. It can be stressful when our pets can’t tell us what’s wrong, and we’re grateful you trusted our team to be there for him every step of the way.
Fantastic experience: Dr, Schneider and her nurse Mia were so kind and compassionate! We were coming home from a beach trip and noticed our dog was in a lot of discomfort. We stopped here and the receptionist was so sweet and got us right in. I don’t even think we were there a full hour. The prices were extremely fair as well! Highly recommend! Thanks ladies ❤️
Rae, Thank you so much for sharing this. We’re really glad we could help your pup feel better so quickly. Dr. Schneider and Mia will be touched by your sweet words, and we’re grateful you felt cared for from the moment you walked in. Thank you for trusting us!
Fantastic experience: My dog was boarded at Bone Voyage in Garner NC when he started pooping blood. My husband and I were out of state when we received the call so we asked if he could see a vet. The in house vets were unavailable at the time so the lady at the boarding place took him to Truss. They did an amazing job evaluating Benji and he is doing much better now. I highly recommend Truss Vet.
Crystal, thank you so much for sharing this. We’re really glad we could be there for Benji, especially while you were out of state. That can be such a stressful situation for any pet parent. It means a lot to hear he’s feeling better, and we’re grateful for your trust during a tough moment. Give him some extra cuddles from us.
Fantastic experience: I would recommend this vet to anyone needing urgent care for their pet. They were able to see my kitty with a uti immediately when I came in on black Friday. They were so thoughtful and explained everything to me and great detail. They are very transparent and reasonable with pricing. Amazing job thank you guys!
Lily, thank you so much for sharing this. We’re really glad we could help your kitty right away, especially on such a busy day. It means a lot to hear that you felt cared for, informed, and supported throughout the visit. We’re grateful for your trust and so glad your little one is on the mend.
Fantastic experience: I was visiting from Georgia and my Great Dane had an upset tummy with diarrhea and Truss Vet treated her with the same compassion and kindness and love that I do. They were understanding and communicative with me as the owner and explained everything about my dog, Joy, and how to treat her. Truss was very affordable and got us in and out fast! I’m so appreciative and grateful for Truss, thankful I found them!
Kerri, thank you so much for sharing this. We’re really glad we could help Joy feel better while you were in town. It means a lot that you felt cared for and informed throughout her visit. We’re grateful you found us and trusted us with her. Safe travels back to Georgia — give Joy a big hug from us.
Fantastic experience: Dr Stone took care of our Maui (Corgi) with such amazing care. Very thorough and explained everything extremely well. You can tell he loves his work and truly cares for the animals. Highly recommend!
Thank you so much for sharing this. It makes us so happy to know Maui felt truly cared for. Dr. Stone will be deeply touched by your words — he adores what he does, and it means so much to hear that it shows. We’re grateful you trusted us with your sweet Maui!
Fantastic experience: Great experience tonight. Took my sick pup in for controlling his vomiting. Everyone on staff was friendly and welcoming. The vet was thorough and diagnosed him with mild upset stomach. Gave him a bolus and a shot for nausea, and prescribed pills for use as needed. Pup and I were very pleased. It’s been 4 hours since and no more vomiting.
Anne, we appreciate you taking the time to leave this feedback! Our goal is always to provide thorough diagnostics and effective treatment quickly. We're delighted that the care and prescribed medication helped resolve your dog's upset stomach, and that you were both very pleased with the experience.
Fantastic experience: Our regular vet wasn’t able to get us in until few days later so I googled vets that would be available for walk in and found Truss Vet and we are so happy we found them. We have been in emergency rooms before but this was first time finding out about vet urgent care. Our boy had ear infection and he was miserable. Kelsey and Dr. Gibbons were wonderful, they explained everything very well including the cost beforehand and treatment needed. They took great care of our boy, he was feeling so much better afterwards and he absolutely loved the award he received (those personal touches make a great difference). I would definitely use Truss vet in the future and would highly recommend them.
Thank you for this great review! We are so pleased that our availability helped your dog feel better quickly. We appreciate you recognizing Dr. Gibbons and Kelsey for their excellent care and clear explanations regarding costs and treatment. We value your recommendation!
Fantastic experience: I was recommended to come to Truss since my primary veterinary clinic was closed. I would hands down recommend Truss Vet to anyone needing Urgent or Emergent care for their fur baby. Zoey was treated with love the entire time. The ease of scheduling an appointment online and the ability to just walk in was phenomenal. I found the medical staff to be kind, caring, confident. They were very transparent with costs, tests and procedures. I found their pricing to be fair. I felt 100% confident in the care and treatment she received. Thank you Truss Vet for taking such excellent care of Zoey! Definitely Zoey approved!
Chalimar, we are so grateful for this feedback! It's rewarding to hear that the ease of online scheduling and the ability to walk in made the process seamless for you. Our staff strives to be kind, caring, and confident while treating your dog with love. Thank you for recognizing our efforts and for choosing us for your urgent care needs.
Fantastic experience: Can’t recommend Truss Vet enough. Our pup took a turn over the weekend and I’m thankful they were open on a Sunday! It was our first time there, but they took great care of my 3 month old golden from the moment we walked in the door. I was able to get in quickly with them and the process itself was so smooth. Dr. Stone and his team were thorough, had great bedside manner, and made sure to address all my concerns/questions. And my pup did not want to leave because he loved them so much haha. Highly recommend!
Kylie, thank you for the high recommendation! We're glad our weekend hours were helpful and that the process was smooth and quick. We appreciate you recognizing Dr. Stone and his team for the wonderful, thorough care they provided for your dog.
Fantastic experience: Truss Vet is our go to urgent vet because of consistent excellent and attentive care for our dogs and respectful discussions with us. Big thanks to Nurse Rylee and Dr Stone for taking such good care of Stuart this morning!
Andrew, thank you so much for this wonderful feedback! We are honored to be your go-to urgent care vet. Hearing that we provide consistent, excellent, and attentive care means the world to us. We are especially grateful for your kind words about Nurse Rylee and Dr. Stone and will be sure to share your appreciation with them.
Fantastic experience: My dog came in for an ultrasound. Everyone was very kind and gentle with him. They were also great about explaining everything to me so I knew what was going on and understood his results.
Ella, we are so grateful for this feedback. It means a lot to know that our staff’s dedication to being kind, gentle, and informative made a difference during your visit. Thank you for your trust.
Fantastic experience: Dr Colin stone was the best doctor I have ever seen. He genuinely cares, communicates well, and is very knowledgeable. Even my husband said it was a “night and day difference” seeing him compared to other vets we had seen, in the best way possible. His nurse is just as wonderful too. My dog is my everything so it takes a lot for me to trust another person and I trusted Dr Colin stones with finding answers and giving a care plan.
Sophie, Thank you so much for sharing your powerful feedback! We are incredibly proud of Dr. Stone and his nurse. We are grateful you chose our team to provide answers and a thoughtful care plan during your pets urgent visit.
Fantastic experience: We’ve been going to Truss for about a year now, and with 4 cats that means we have been here a LOT in that year. I do not have words for what a relief it has been to find the first vet practice in all my years of cat ownership that we feel we can trust completely and without reservation. There are a lot of things I love: 1. I have never had to wait more than 10 minutes to be seen by the vet, and we’re always put straight into a private room upon walking in. Considering a couple of my cats are terrified of the vet, not sitting in a lobby with a bunch of other stressed out animals is super important to us. 2. They’re a fear free practice. Our primary vet always upset me because they default to scruffing my cats every time, and I think that’s unacceptable. Contrast that to my experience here where I once had a vet who did my cat’s exam lying on the floor to reach her under a chair she was hiding behind because “that’s where she feels safe.” She is NOTABLY less afraid of the vet and groomer now and I think her consistent gentle experiences here are part of why. 3. They strike the balance of offering every possible intervention they think may be helpful while also understanding that cost may be a concern. They have suggested I wait a few days and have my primary vet do some non-urgent stuff since it may be cheaper, proposed where I can find supplements online for less money, or told me when they feel it may be reasonable to hold off on an intervention or test for the time being. At the same time, they are VERY THOROUGH in their treatment proposals and clearly want to provide the highest possible standard of care I am comfortable with and can afford. I always feel sure they have given me every option and explained why it may be important, and also that my final decision will be respected. They’ve also routinely given me quotes and then *left the room* so my spouse and I can privately discuss finances without feeling pressured. We are poor. This is a big deal. I NEVER feel like they are trying to scam me or squeeze every last cent out of a visit. When I pay for something, I am confident they would not have encouraged me to do it if it wasn’t necessary. 4. They care about getting to root causes and not just treating symptoms. I have a cat with twelve severe environmental allergies and food allergies that no other vet even suggested might be present. Dr. Stone is the one who immediately knew her over grooming and skin infections were allergic responses and got us to see a dermatologist. Sure enough, she was excruciatingly itchy and needed a new diet and allergy shots. 2 previous vets did not bother to suggest anything except wound care. I’m so glad we got sent on the right path to making her comfortable in the long term versus simply treating her skin infections and tossing her out the door again. 5. They don’t treat you like you’re stupid. I’ve had a dozen cats over 22 years. I currently have 4 and 2 with special needs. I know my cats and I know cat care. They talk to me respectfully and like I am able to understand the concepts they’re sharing- which I am! I feel like an equal partner in my cat’s care every time. If Truss *ever* expands into primary care, we will be the first people at the door. Having seen 4 vets now and many techs, I can say wholeheartedly that I would trust every single one with my cats’ lives. I spent a decade feeling panic every time we had an emergency because I was trying to pick the least-worst vet for the situation. Now I know exactly where to go and that they will know how to help and make us feel better, not worse.
Harper, this means the world to our whole team. Thank you for trusting us with your crew and for taking the time to share such thoughtful words. We know how stressful vet visits can be, especially with kitties who have their own unique needs, and it’s so special to hear that your cats (and you!) feel safe, respected, and cared for here. We’ll always do our best to make every visit as calm and compassionate as possible.
Fantastic experience: I took my 12-year old fur baby in for an ultrasound and Isaac, Destiny, Dr. Gibbons were absolutely amazing and wonderful. My baby was very sick and we had no idea. These people are compassionate, caring, professional and treated me with respect and understanding. Abby checked on my baby and me the next day, and I told her that my Mollie had crossed over the Rainbow Bridge. They are the most compassionate people in any Veterinary Hospital. I am so grateful for these people and the work they do every day.
Dinah, we’re deeply sorry for the loss of your sweet Mollie. Our team was honored to care for her and to support you through such a difficult time. Sending you our heartfelt sympathy and comfort.
Fantastic experience: I just checked my mailbox today and found this very heartwarming message from Truss. My cat was euthanized last month. They were very understanding and supportive when we were overwhelmed by guilt and sadness. They even took some parts out of the bill after knowing our situation. Special thanks to Dr. Schneider, thank you for all your kindness and for trying your best to gave Thor a peaceful ending, and best wishes for everyone who works here y’all are so nice❣️
Thank you for sharing about Thor. We’re so sorry for your loss and truly appreciate your kind words. Our team is glad we could offer some comfort during such a difficult time, and we’ll be keeping Thor and your family in our hearts.
Fantastic experience: No wonder this place has amazing reviews! They were amazing with my dog and our 4 month old baby who had to come along for the appointment. I took my dog for an eye infection. I was able to schedule an appointment overnight and got in first thing in the morning. The staff was so friendly and welcoming. We’ve struggled in the past at different vets because she’s a very anxious rescue but at Truss they made her feel very comfortable. I had my baby with me and they got us in and out very quick! Our vet, Dr. Stone, took the time to explain diagnosis, treatment and cost. I was so impressed with how thorough everyone was. I got a text the next day checking on her and an email with detailed visit notes and instructions. Will definitely be back if we ever need it!
Juliana, thank you for sharing such a thoughtful review! We’re so glad Dr. Stone and the team could make the visit smooth for both your pup and your little one. It means a lot to know your anxious girl felt comfortable here—we loved caring for her!
Fantastic experience: A great experience here, Alex and Dr. Schneider were fantastic. I made an appointment online and got in with no wait. They were wonderful with my dog and I was pleasantly surprised by the cost considering it was an urgent care.
Abbey, thank you for this wonderful review! We are so glad Alex and Dr. Schneider were able to provide a great experience and excellent care for your dog. We appreciate you choosing us for your urgent care needs.
Fantastic experience: I had an amazing experience! The staff truly cared, and was very informative and understanding. They took great care of my cat and made sure I understood everything. I would 100% recommend them, thank you!!
Katelyn, thank you for sharing your amazing experience! We are so pleased to hear that our staff's understanding and informative approach made you feel comfortable. We appreciate your high recommendation and trust!
Fantastic experience: Fantastic staff! They truly care for your babies. I travelled from two hours away bc of how good they are. Highly recommend Dr. Gibbons, Nurse Ashton, and Receptionist Joelle. They all made my experience less stressful. Thank you! ❤️❤️
Hannah, thank you so much for traveling the distance to entrust us with your pet’s urgent care! We are incredibly grateful for your kind words.
Fantastic experience: I took my 10 year old cat Barty to Truss Cary after he started limping. My normal vet recommended Truss as a more affordable urgent care alternative to the emergency vet. I couldn't have been happier with my experience. They took us straight back to a room and a nurse checked on him while we waited for the doctor. She was concerned about his breathing and had the doctor take an urgent look. Luckily he was just stressed and in pain, but I appreciated the precaution since they aren't familiar with him. They went over all the options and worked with me to spend as little as possible while still getting the x-rays and pain relief needed. The doctor went above and beyond by showing me the xrays in detail and comparing them to normal xrays as well. No fracture, but we did discover some significant arthritis and they gave meds to help with pain in the clinic and at home and provided extra information on arthritis in cats as well.
Kelly, thank you for trusting us with Barty’s care. We’re so glad we could help get him feeling more comfortable and make the visit as smooth as possible. It means so much to hear your kind words.
Fantastic experience: Our first visit was everything we needed and more! Ashton and Dr. Gibbons treated our senior kitty with respect, tender care and gave us so much information about her potential issues and treatments. We couldn’t be happier. Highly recommended!
Lawrence, thank you for sharing! We’re so glad we could provide care and guidance for your senior kitty and make your first visit a positive experience.
Fantastic experience: Had a wonderful experience at Truss! Needed to get an ultrasound on my dog and they took her in right away. Dr. Stone and Vanessa were awesome!!! They spent hours with us and with Angel, my dog. Nothing really showed up on the ultrasound but they continued to try and find a solution for her. This is some of the best care I have ever received and I would highly recommend Truss to anyone who needs an Urgent Care!!!
May, thank you for trusting us with Angel’s care. We’re so glad we could be there to support you both and explore every option. Your kind words truly mean a lot to our team.
Fantastic experience: Brought my 12 fur child in yesterday, everyone was kind and compassionate. They brought him right back for diagnostics and an exam. Dr. Stone and staff were incredible. Highly recommend!
Brooke, thank you so much for your kind words! We’re so glad we could be there for your sweet kitty and make the visit a little easier.
Fantastic experience: Very friendly staff, clean office, took great care of my pup and gave me options for his care. I would definitely recommend this practice for your pet needs
Charlie, thank you so much for this wonderful feedback! We appreciate you choosing and recommending our practice during a stressful time!
Fantastic experience: It feels incredibly strange to give a 5-star review to the place where I had to unexpectedly let my only 5-year-old cat go to sleep, but can't say enough how remarkable the care and commitment was at Truss. I had no idea I would be letting him go when I got to Truss, but Dr. Stone especially (as well as Dr. McMillan initially) clearly, calmly, knowledgeably, and kindly made the severity of his sudden condition and the options in front of me something I could begin to wrap my head around. Karen at the Durham office desk went above and beyond to make me feel comfortable in the initial appointment as I learned I was in my final hours with my cat, offering truly human kindness in the most needed moments that she was under no obligation to give. Every small moment and transition at Truss, I felt both my and my cat's comfort and best interests were proactively considered. Further, I felt partnered with in making one of the most difficult decisions of my life that I didn't expect to face for a decade. I can't say enough how grateful I am that when I had to consider it, it was alongside people who were profoundly committed to making both me and my cat as comfortable as possible. Thank you.
Claire, thank you for sharing such a deeply personal message. We’re truly honored to have been there for you and your sweet Noodle during such an unimaginable moment. Our team holds great care for every family we meet, and your words mean so much to us. We’re grateful to have been able to offer comfort and support as you navigated such a difficult goodbye. Sending you our heartfelt condolences.
Fantastic experience: Truss Vet is fantastic. Their responsiveness to referrals was amazing. The doctors are so knowledgeable and take the time to listen and answer all of my questions. Everyone is so kind! I highly recommend them!
Theresa, thank you for your kind words! We’re so glad our team could provide the care and support you were looking for. Your trust and recommendation mean a lot to us!
Fantastic experience: Their care is undeniably sincere. They went above and beyond my expectations and Hershey and I cannot thank them enough.
Hershey looks so peaceful! We’re glad we could provide care that helped both of you feel comfortable and supported. Thank you for sharing this lovely moment with us ❤️”
Fantastic experience: From the moment I called to see if they accepted walk-ins, I was impressed with how kind and accommodating the staff was. I had to bring in my senior Yorkie (Eli) for an urgent visit, and they made the process so smooth. A huge shoutout to Dr. Stone and Ashton – they were absolutely amazing! They treated my dog with so much care and compassion, and I truly felt heard as a dog mom. They took the time to explain their findings in detail, which gave me so much peace of mind. I can’t thank this team enough for the way they cared for Eli. Highly recommend this clinic to anyone looking for an urgent vet who genuinely listens and goes the extra mile. Thanks team! -Vanessa and Eli
Vanessa, thank you so much for sharing this thoughtful review. We’re so glad Dr. Stone and Ashton could make you and Eli feel cared for during a stressful visit. Your trust means a lot to us, and we’ll be sure to share your kind words with the team. Sending extra love to sweet Eli ❤️
Fantastic experience: Vet and technician were very caring in treating my dog who is majorly anxious with vets. Normally we do an in home visit with our vet, but needed an urgent visit and our vet suggested Truss. There was a little bit of a wait even though I had an appointment scheduled, but that downside was outweighed by the care we received. It was worth the wait!
Susan, thank you for sharing your experience with us. We know how hard vet visits can be for anxious pups, and we’re so glad our team could make your dog feel cared for. We appreciate your patience with the wait and are grateful for the trust you placed in us during an urgent time.
Fantastic experience: We feel our cat received excellent care today. Dr Gibbons and Nurse Rylee were both knowledgeable and gentle with our very timid cat..
Sharon, thank you for sharing this. We’re happy Dr. Gibbons and Rylee could make the visit a gentle experience for your sweet cat.
Fantastic experience: Truss was amazing. My dog was having GI issues and our regular vet couldn't see him, so they recommended Truss. The staff was friendly and professional, the office was spotless, and they treated my dog incredibly kindly even though he can be reactive when with me. My pup likely has pancreatitis but they got him comfortable enough that we could follow up with our primary vet. I 100% recommend them. Editing to add that we've used Truss many more times since my initial review and they've always been wonderful for both of our dogs and our cat. Dr. Stone and Dr. Schneider have been especially amazing.
Thanks for the review, Alice. We're glad we had the opportunity to care for your dog. We're here if you ever need same-day veterinary care again.
Fantastic experience: Excellent service, super knowledgeable, showed compassion and care for our dog who was in pain. Took the time to answer all questions. Definitely the only place I would go to when I have a concern about my pets!
Alba, we’re so grateful you trusted us with your sweet pup when they were hurting. It means everything to know you felt cared for and supported. We will always be here when you need us.
Fantastic experience: I just left there after an emergency visit because my dog was extremely sick and it came on suddenly. This was by far the best experience I have had with a vet and I really appreciate the care that they put into our emergency visit. The vet took the time to go through a plan thoroughly in order to diagnose my dog. Thankfully the vet knew what was wrong with my dog after testing, and was able to refer me to an emergency room to be admitted overnight. If you’re having any emergency with your pet, definitely take them to Truss. I’m so grateful. Updating my review because I just came back for a second time nine months after my first visit with Truss, and again was the best experience I’ve had! The vet was so patient with my dog and waited for her to feel comfortable before proceeding with any examination which I really appreciated, and sure enough my dog warmed up to him! Would 100% recommend this vet!!
Thank you for sharing your experience during such a stressful time. We’re so glad we could help provide answers and care for your dog when it was needed most. Your trust and recommendation mean so much to us, and we’re wishing your pup a smooth recovery!
Fantastic experience: I am a pet sitter who had a situation where one of my lovely furry clients ate part of a leather toy. I coordinated with her mom to get her into her usual vet which ended up not working out last minute, so I called Truss vet and they were able to take her in. The staff was very kind and attentive and kept me in the loop while they were seeing her so that I was able to keep her mom updated. They were able to help her expel the leather (and I could hear them from the room I was waiting in encouraging and cheering her on sweetly) and send us on our way so that I could take her home. You never know what you will get when you have to choose an unfamiliar urgent care vet, and I knew we were in good hands there! I will use them again in the future if any of my own pets or others under my care need prompt attention.
Xeque, we’re so happy we could be there for you and your client! Our team truly loves encouraging and comforting pets through tough moments, and it’s wonderful to hear that you and her mom felt supported, too. Thank you for trusting us, we’ll always be here when you need us.
Fantastic experience: Staff friendly, knowledgeable and welcoming at all levels. Facility clean and organized, yet accommodating Excellent experience and would recommend Truss for Urgent Care and Ultrasound services.
Kim, we’re so grateful for your kind words. It means so much to know you felt cared for by our team and comfortable in our clinic. Thank you for trusting us with your pet’s care.
Fantastic experience: Truss Vet is hands down the best veterinary experience I’ve had in the 7 years of owning my husky, Jasper. Over the summer, Jasper became extremely ill… like life-or-death ill… and after months of multiple vets trying to help, we still never found the cause. During that time, the team at Truss Vet went above and beyond to bring him back to health. They are incredibly knowledgeable and compassionate, and they even collaborated with the specialists at Blue Pearl when Jasper had to stay overnight there (not at Truss) during the worst of his illness. For a moment, I thought I had lost him, but thanks to their care, Jasper is back to his old rowdy self today. I’m so grateful for their dedication, communication, and genuine love for animals. I cannot recommend them enough!
Holly, we are so touched by your words and so thankful that Jasper is back to his playful self. He’s such a special boy, and it was an honor to be part of his journey back to health. Our whole team cares deeply about every pet that comes through our doors, and seeing Jasper thriving again is the best reward. Thank you for trusting us during such a difficult time—it means the world. ❤️
Fantastic experience: Truss team from receiving to discharge was amazing. The care and attention to the details was stellar. I would like to thank each one of the team for the care and comfort that we were shown during our visit Thank you each and everyone Hobbs, Sandra, & Larry.
Sandra and Larry, thank you for sharing this thoughtful note! Our team will be so happy to know their care made a difference for you and Hobbs. We’re so grateful you trusted us with him!
Fantastic experience: I drove over an hour to this vet after being referred by another emergency vet due to long wait times and I am SO thankful I chose Truss. Dr. Stone and Kelsey were absolutely AMAZING, compassionate, and very helpful. The pricing is incredibly reasonable for an urgent visit. They treated me and my pup like we were their top priority. I couldn’t have asked for any one better! I recommend them to any and everyone. We will be back to visit Truss again if we’re ever in a pinch like we were today!
Thank you so much for making the trip to see us, and for your thoughtful words. We’re so glad Dr. Stone and Kelsey were able to help you and your pup feel cared for during a stressful time. Your trust in Truss means the world to us!
Fantastic experience: Truss Ultrasound Radiology provided my cat with a rapid and professional experience to answer necessary questions about continuing care for his health and future. I am so grateful . Deanna Kitay - Cary, North Carolina.
Thank you, Deanna. We’re so glad we could provide clarity and support for your cat’s care. Your trust means so much to us.
Fantastic experience: Excellent staff, very compassionate and genuinely care for the animals and the families. Reasonably priced for veterinary radiology. Easy scheduling and payment.
Tawney, thank you for sharing this! We’re happy to know our care, scheduling, and pricing helped make things a little easier for you and your pet.
Fantastic experience: I had a great experience at Truss. The staff was extremely helpful and easy to communicate with and the facility was well maintained. Very happy with the care my dog received
Jessi, we’re so happy to hear your dog’s visit went smoothly and that our team and space made you feel comfortable. Thank you for sharing your experience!
Fantastic experience: After a month of veterinary visits and blood tests we took our senior Maltipom to Truss Vet for a second opinion. Dr. Gibbons reviewed labs we gave him and, based on a couple concerns, suggested a test for Addison disease or proceed with an ultrasound. We chose the latter and less than an hour later we had definitive results. There are 2 masses with lymph node involvement in her small intestine which caused the weight loss, diarrhea and appetite loss. Now we have answers we need to move forward. Highly recommend this group!
Wanda, thank you for sharing your experience. It warms my heart to hear we could help provide clear answers for your pet and guide you toward the next steps in her care. Your recommendation means a lot to us!
Fantastic experience: I brought my baby in because she hadn't gone to the bathroom in over 24 hours. I was greeted by Ashton and though I was anxious and worried about my cats condition, Ashton's kind and professional demeanor made me feel confident that My kitty was in good hands. She was so sweet and loving to my cat and just watching Ashton soothe my cat while Dr. Snieder examined her was a comfort to me. Dr. Snieder is very knowledgeable, kind, professional, empathetic, and honest. As a cat mom with major OCD and anxiety, I had a zillion questions and the Doctor and all her staff were so patient and understanding. In no way did I feel any coldness, "robotic" or impersonal vibes that I have sometimes felt at a doctor's or vets office here. I understand sometimes being in a professional environment that can happen, but feeling the warmth from the staff here helped me to trust they had our back and that they truly cared for my baby too. After I took Bella home my mind was racing still with questions and I called close to closing. I didnt want to be a bother but when your OCD wont stop and you still have concerns, you just have to bite the bullet and call. They were understanding and patient and helped me understand why certain interventions were and weren't done, and showed me how up to date Dr. Snieders knowledge and research really is. If you are looking for an outstanding group of people to care for your pet, this is the real deal. I wish they could be out primary, but I am so grateful they are here in the event of sn emergency.
Rae, Thank you so much for sharing such a thoughtful review. We’re so glad Ashton, Dr. Schneider, and the team were able to ease your worries and make both you and Bella feel cared for. It means the world to know you felt warmth, patience, and trust throughout the visit—that’s exactly what we hope every pet parent experiences here.
Fantastic experience: Dr. Kahlina Frey, DVM, did our cat's ultrasound last week. She did a great job and I appreciate her excellent communication skills and diagnosis discussion. She is very knowledgeable and personable. Truss Veterinary is very efficient, and I would use them again in the future.
Lynn, thank you for sharing! We’re so glad Dr. Frey provided such clear and thoughtful care for your cat. We truly appreciate your kind words about our team and efficiency.
Fantastic experience: Dr Stone was able to diagnose our dogs condition quickly. Unfortunately it was not the news we wanted to hear. He and Destanie were wonderful during our time of grief. Highly recommend.
Virginia, thank you for sharing this during such a difficult time. We’re so sorry for the hard news about your dog, but grateful Dr. Stone and Destanie could offer compassion and support when it was needed most.
Fantastic experience: When our senior tortie got sick over the holiday weekend I knew the best place to take her was to Truss. She had been seen there once before when her regular vet was unavailable. Dr. Stone and nurse Rylee were great-thorough, friendly and fast. They took great care of our girl.
Sarah, thank you! We’re so glad your senior tortie felt well cared for and that Dr. Stone and Rylee could provide quick, thorough, and compassionate support.
Fantastic experience: Honestly, one of the best experiences I have ever had for a last minute, urgent need! Dr. Stone was amazing and took his time explaining everything! I also had Sara and another gentleman at the start of my visit and I am sad that I forgot his name. I will definitely recommend them to my family and friends. Thank you for your time, patience and commitment.
Jennifer, thank you for sharing such kind words! We’re so glad Dr. Stone, Sarah, and the team were able to make your visit feel thorough and supportive. We truly appreciate your recommendation!
Fantastic experience: One of the best clinics in the triangle! Every employee has such a big heart for pets and caring for their needs. The techs and veterinarians are very informative and happy to answer any and all questions. I assure you that the team will take good care of you and your fur babies. Truss Vet is amazing!!!
Sarah, thank you for such a wonderful review! We’re so glad our team’s compassion and dedication came through and that you felt well cared for. It means the world to us!
Fantastic experience: Heading into Labor Day weekend our primary vet was OOT. My lab had been vomiting since 7a. I was able to easily schedule an appointment online. The facility was brand new and had easy access parking. Our lab got sick again in the lobby and the receptionist was gracious and empathetic with his condition We were seen right away by a nurse who gathered information and took his vitals. The Dr. saw him shortly after and gave him an exam and made recommendations based on his condition and history. Pricing was transparent prior to care and we were able to determine course of care. He was treated and sent home with aftercare instructions. We also received a follow up email with all of the info above. Would highly recommend as a primary or urgent care situation. The team was kind, thorough and empathetic.
Karen, thank you for sharing your experience with us! We’re so glad our team could be there for your lab and provide compassionate care when your primary vet was out. Clear communication and support in urgent moments is exactly what we’re here for, and it means so much to know you’d recommend us.
Positive experience: They helped my dog with a crazy rash. I appreciate that. My dogs and I are not as socially equipped as we need to be due to the pandemic and being a caregiver FT. But I need to say this - even fearful dogs need to be acknowledged and have a nice pet on the head. Y’all did so little to make my dog comfortable besides injecting him with expensive meds I had to pay for. If they’re fully secured in the muzzle - AND ALL YOU DO IS COME IN THERE AND TREAT THEM LIKE A NUMBER AND CASH - THEY MAY NOT BE RECEPTIVE. GET some COURAGE and try to make them feel comfortable! Pet them! Acknowledge them! They sense you’re not ‘fear free’ and only there to help you collect your outrageous vet fee.
Hi Nicole! Thank you for sharing your experience and for trusting us with your pup. We’re glad we could help with his rash, and we also hear your feedback about making fearful pets feel more acknowledged. Sometimes with anxious or muzzled dogs, our Fear Free guidelines recommend keeping handling minimal to reduce stress, but we’ll take your note to heart about offering more reassurance. We truly care about each pet who comes through our doors and appreciate your perspective.
Isaac
Practice Manager - Truss Cary
Fantastic experience: We brought our dog in for a grape ingestion. Dr Stone and the staff were friendly, calm and knowledgeable. We were in and out within 30 minutes. Would highly recommend Truss Vet in Cary!!
Donna, thank you! We’re so glad Dr. Stone and the team could help your dog quickly and calmly. We truly appreciate your recommendation!
Fantastic experience: We had a great experience at Truss when my cat needed an abdominal ultrasound. Once they got the referral from my primary vet they were able to get us in the next day, which is super speedy! Everyone was very friendly and the vet was very thorough in explaining the results to me.
Allie, thank you! We’re so glad we could get your cat in quickly and provide a clear, thorough experience. We appreciate your kind words about our team!
Fantastic experience: We arrived around 8pm and left around 9:30pm. Not bad for a last minute appointment! Zuko was able to get effective treatment and the service was great! I really appreciate the staff for being so friendly to us and transparent with cost. I’ll definitely come back for any urgent care if needed (hopefully not any time soon…!)!
Caitlin, we’re happy to hear Zuko got the care he needed so smoothly. Thanks for the kind words about our team, it means a lot! Hopefully he won’t need urgent care again soon, but we’ll be here if he does.
Fantastic experience: My regular emergency vet had a lot of critical cases today and suggested I try an urgent care instead. I’m glad they were able to see my puppy at Truss for her UTI at 6 pm on a Sunday and I didn’t have to wait until Monday to get her some relief. I recommend this vet for non-emergency urgent care! Thank you Dr. Gibbons and Vanessa for getting a quick diagnosis and getting Bunny back on track to feeling better!
Brendie, we’re so happy we could help your dog get relief without the wait! Thanks for trusting us with her care and for recommending us for urgent needs.
Fantastic experience: Making sure my cat is in good hands is super important to me. Especially when it comes to his health and wellbeing. I’ve only been to Truss vet twice when I needed to take quick action for my cat - and they always exceed my expectations. You can tell everyone who works there cares deeply about their work and the animals that are in their care. I highly recommend this place to anyone.
Hannah, we’re so glad you’ve felt confident bringing your cat to us when it mattered most. It means a lot to know our team’s care and dedication came through—thank you for sharing your experience and recommendation!
Fantastic experience: Thank you to Alex and Dr stone and the rest of the truss vet staff! Dr stone and Alex did a great job of looking after Sandy and helping to ease my concerns. I thought my dog had bloat, but the vet was very thorough in their exam and explained every step before it was taken.it was nice that they even remembered him from when I brought him in last time!
Anne, thank you for the glowing review! We are so glad Dr. Stone, Alex, and the team were able to look after Sandy and ease your worries. Remembering our patients is always special—please give him some extra love from us!
Fantastic experience: I had to take my pitti in today because he hurt his leg. The team here is incredible! They did not hesitate to get straight on the floor with him! He loved them both so much from the instant he met them. They were knowledgeable, caring and efficient!!
Pamela, we’re so happy your dog found new friends here! It’s wonderful to hear he felt so comfortable while getting the care he needed.
Fantastic experience: Dr. Stone and Dr. Waffa (not sure if he’s still there) are the best!!! I came a couple years ago with my Gisele for kennel cough and Dr. Waffa immediately cared for her like his own. He gave me the treatment (cough tablets) and sent me on my way as quickly as possible so I could get her home to comfort her. He is the absolute best, honestly. I owe him so much. Just recently on Sunday, I called them to ask how long the wait was. Literally, I get there and there was NO wait. Can you believe that?! Every other vet urgent care will have you waiting for hours to see your under the weather pet. That is ridiculous. But here at Truss vet in Cary, they are like family. As soon as Gisele walked in Truss on Sunday, they did not waste ANY time. The vet tech came in and worked up the information to relay to the vet and not even 15 minutes later Dr. Colin Stone walked in and told me everything I needed to know. He expressed her glands, sent us home with SSD cream for the rash on her bottom (all within 30 minutes!!!) and from there everyday they checked in on us by either calling or texting me. That is true, genuine customer service. I absolutely love them. Thank you so much. You all really are the best. Gisele says thank you as well!
Jessica, thank you for sharing such a heartfelt review! We’re so glad Gisele has been cared for by both Dr. Waffa and Dr. Stone over the years, and it means so much that you’ve felt treated like family each time. We’ll be sure to share your kind words with the team! Give Gisele some extra love from all of us.
Fantastic experience: We took our dog there at 8pm as we thought he had an ear infection. They saw us right away, did a diagnostic and vitals, and diagnosed quickly. The staff and the vet were all really nice and caring! We would highly recommend!
Carl, thank you! We’re so glad we could help your pup feel better quickly and that you felt supported by our team from start to finish.
Fantastic experience: We had a very positive experience with all the staff at Truss. An urgent care visit gave us information we needed to move forward with care for our senior dog. Everyone was compassionate and caring, from the receptionist to the nurses and Dr. Gibbons. Unfortunately we had to make the decision to bring peace to our Dakota, but they again were exceptional in this situation. I would highly recommend this practice.
Bonnie, thank you for your kind words and for allowing us to care for Dakota during such a meaningful time. It was an honor to support your family with compassion and clarity. She was clearly so loved, and we’re grateful to have been there for her and for you.
Fantastic experience: The easiest, best vet experience we’ve had. Truss got our dog in quickly for a same day appointment and were very thorough in their examination taking their time to ensure I fully understood the treatment plan. Very clean facility and extremely caring employees!
Jayme, thank you so much! We're thrilled to hear this was your easiest vet experience yet. Our team is committed to thoughtful care and clear communication, and we're so glad that came through.
Fantastic experience: Truss saved my cats life. After another local emergency vet failed to discover the cause of my sweet boys fever and illness in two visits, as well as provide less than optimal treatment, Dr. Schneider was able to get him back on track by the next morning. My cat was allergic to a Hertz flea collar, which created sores on his neck that vets at VEG completely wrote off. His mouth was swollen, his neck dry and scaled, and an open abscess had formed. Again, this was overlooked by two vets at VEG. I trusted a gut feeling and took him to Truss for a second opinion. Not only was the process and environment much more positive, the care was exceptional. They did a thorough exam, and gave me realistic, comprehensive, treatment options. I, like many, cannot afford a hospitalization. Instead of pushing that sole treatment option, they understood without judgment (unlike VEG). They gave him fluids and anti-inflammatories, sent us home with a stronger antibiotic and a stronger appetite support as well as pain medication VEG declined to prescribe. Within an hour of being home, despite still recovering from sedation and exhausted from three sick days, my boy finally started to eat. By the next day, he was playing again and his wounds healing. Truss and Dr. Schneider truly saved his life in a critical situation when two prior vets had dismissed, diminished, and neglected to provide the care my baby needed. They provided compassion to an owner who was doing the best they could with limited financial resources. I received significantly more attention, spent far less time at the facility, and my kid actually got the correct care for his illness (the first time). Most notably, it was about 25% less for "the same" urgent care than at VEG. I cannot recommend Truss enough.
Kait, thank you for this incredibly heartfelt and powerful review. We're so grateful you trusted your instincts and brought your sweet boy to us for a second opinion. Dr. Schneider and the team are honored to have been part of his recovery and are deeply moved to know the care we provided made such a difference. Your words mean the world to us—and we're so happy to hear he's back to playing and healing.
Fantastic experience: Very compassionate, patient, and understanding. I brought my 13.5 year old Rottweiler mix. Dr. Stone has given me a lot of options on what steps to move forward with my dog and how to continue to make him comfortable while he is with me. He even followed up to check in with me the following morning which means the world to me. I definitely will be coming back and felt like Loki and myself were extremely cared for! Thank you
Krista, thank you for sharing this—it truly means a lot. We’re honored to care for Loki and to support you both during this time. Dr. Stone and the team are so glad to know their compassion and follow-up made a difference. You’re always welcome here.
Fantastic experience: Truss Vet-Cary exceeded our expectations! What a lovely facility with a beautiful mural and art. Shout out to Dr. Waffa and Isaac for taking thorough care of our senior dog. They were very knowledgeable and kind. We really appreciated how they explained everything. Very much recommend!!
Gabi, thank you so much! We’re thrilled you enjoyed the Cary clinic and the mural! Dr. Waffa and Isaac loved caring for your sweet senior pup. Clear communication and kind, thorough care are what we strive for, and we're so glad that came through.
Fantastic experience: We came to this urgent vet clinic for care after our husky and German Shepherd got into a fight at home. We took our husky in and they were able to get us in and assessed within 20 minutes after arrival. It was determined that she needed a few stitches and some medicine for any possible infection. She was out within a couple of hours. The staff was incredibly friendly, transparent in their pricing, and fully cooperative and explained everything post-op and follow-up care past satisfaction. Joelle was very friendly while I waited and was kind enough to chat with us to help break the tension. I will recommend this vet absolutely for urgent services, and I sincerely appreciate the staff for their top-notch support and care for our pup. Thank you!!
We really appreciate you taking the time to share your experience. We’re so glad we could help your girl feel better and that you felt supported throughout. Joelle and the team will be thrilled to hear this!
Fantastic experience: I traveled from Greensboro for an ultrasound for our dog, Lady. She is a Maltese-Chihuahua mix. Truss Vet is a great facility. The staff is excellent. I was able to get to their location very easily using the Waze app.
Mary Anne, thank you for making the trip to see us! We are so glad we could help Lady. It means a lot to hear you had a smooth visit and a positive experience with our team.
Fantastic experience: Truss Vet was great. They had availability today for an urgent pet issue when our normal vet was booked solid. The website was easy to navigate and see when they had available appointment slots. All before having to enter any personal information. The worst thing on a scheduling website is to enter a ton of personal information and then be told nothing is available. This website completely avoided that. Which is perfect especially when dealing with an urgent pet situation. Everyone on the staff was delightful. The front desk was very nice and took the time to verify our information. We were quickly shown to our eam room. The nurse came in quickly was very professional but personal. Our cats opened up to her. The vet was very knowledgeable and personable. He laid out he thought on the cause as well as his treatment plan. Was a bit more pricey than a normal vet, but well worth the extra cost to get fast high quality treatment for your pet.
Will, thank you for the thoughtful and detailed review! We're so glad our team and our website helped make a stressful situation a little easier. We know how important timely, compassionate care is when your pet isn’t feeling well, and we’re grateful you trusted us to help.
Fantastic experience: Wonderful practice! My cat was seen right away. The staff is all amazing and welcoming. They truly cared for and about my pet. They took time to go over all the information in detail and let me ask questions without feeling rushed or a burden. Highly recommend!
Gretchen, thank you for the kind words! We’re so glad you and your cat felt cared for and supported—our team always strives to make visits as smooth and thorough as possible.
Fantastic experience: Had a great experience for urgent care veterinary needs. Our little boy is healing post surgery. Thanks Truss!
Lauren, thanks for the love! We’re thrilled your little guy is healing up—here’s to tail wags, belly rubs, and a smooth recovery ahead!
Fantastic experience: 5 Stars – Outstanding Experience at Truss Vet Clinic I had a fantastic experience at Truss Vet Clinic. From the moment we walked in, the space felt welcoming—modern, exceptionally clean, and thoughtfully designed. The team provided excellent service and made both me and my pet feel at ease right away. What stood out most was their clear, compassionate communication throughout the visit. Every question was answered with patience and care, and I left feeling fully informed and confident in the treatment plan. It's clear they truly care about their patients and their people. Highly recommend this clinic to any pet owner looking for high-quality veterinary care. Rummy Approved!
Thank you for such a thoughtful review! We’re so glad you and Rummy had a great visit. It means a lot to hear that you felt supported, informed, and genuinely cared for—that’s exactly what we aim for!
Fantastic experience: We had a great experience at Truss. They took care of Luna incredibly well, were very compassionate and were really open and transparent about the pricing over everything. I really appreciated that! Their lobby is welcome and comfortable and they even have bottled waters for customers. If we ever need emergency care again, we will absolutely come back to Truss.
Vanessa, thank you so much! We’re so glad Luna was well cared for and that you felt comfortable and informed throughout. We really appreciate your kind words and hope you won’t need us again—but we’ll be here if you do!
Fantastic experience: This happened last year but Truss left such a positive impression on me I had to write a review. Last year my small dog ate some carrot cake that fell on the floor and to my horror I was pretty sure the frosting had raisins in it. This happened at 8pm so my vet and any others in the area were already closed. In a panic I called a certain ER vet in the area my dog had been to before and they recommended bringing her in just to be safe. The charge for that would have been around $150 but then they told me she'd need a full vet exam even though we'd been there that year so we were looking at around $500. I've never been to Truss but I gave them a call and told them what was going on and their price was going to be less than half of what the ER vet was going to charge me. The Truss Vet on call that night heard our phone discussion and told me before I came in and stressed my dog out with a vet visit they highly recommended calling the ASPCA poison control line and seeing what they said since they were the most qualified for toxicity. So that's what I did! It costs $100 for a phone consult but everyone was so professional and so nice and they calculated that based on my pup's weight and the amount of raisins she ate she should be absolutely fine and wouldn't need to go to the vet. How incredibly kind and professional of the Truss vet to put my unknown pups needs first! I can't thank them enough for caring about my dog and doing what was best for her.
Anne, WOW! Thank you so much for sharing this story—it truly means a lot. Even though it’s been some time, we’re grateful to hear our team left such a lasting impression. Putting pets first is always our priority, and we’re so glad we could help guide you through a scary situation with care and honesty. We hope your pup is still doing great!
Fantastic experience: We were referred to Truss Vet Cary by our vet for an ultrasound. They were great and welcoming. We had an early morning appointment and could have been there until noon, but our dog was barking and stressing, so they were able to take care of her ultrasound right away. The vet came and talked to us about her findings. She answered all our questions and was very straightforward. We do not have anything to compare to price wise, but service and atmosphere wise, excellent!
Melissa, thank you for sharing your experience with us—we’re so glad we could help make things a little easier for your pup (and for you!). We appreciate your trust and are happy to hear the visit felt smooth and supportive from start to finish.
Fantastic experience: We took our senior dog to Truss on a Sunday and were impressed with the facility, the timely service, and the friendly staff. Most noteworthy is the excellent customer service I received from the manager, Isaac, when I reached out a few weeks later with a question about our bill. It’s obvious that the leadership truly care about the customers and we were treated with so much respect and compassion even weeks after we visited. Definitely recommend using this urgent care if your pet is in need!
Erica, thank you so much for the thoughtful review. We’re so glad you and your senior pup had a positive experience with us, and we truly appreciate your kind words about Isaac—he’ll be thrilled to hear it. It’s important to us that care and support don’t end when the visit does.
Fantastic experience: Dr. Colin Stone and the vet techs were truly amazing in caring for and diagnosing our cat Merlin with a urinary tract blockage. It was our second vet visit of the day after we noticed he had peed his bed and there was blood in the urine. Unfortunately, it was 9:30 pm and Truss closes at 10:00, so they could not fully treat him, but got him stable and referred us to Veterinary Emergency Group (VEG), who were also awesome in treating Merlin.
Dan, we’re so glad we could be there for Merlin and help get him stable during such a stressful time. Thank you for your kind words about Dr. Stone and our team—it means a lot. We’re wishing Merlin a smooth recovery and hope he’s feeling better every day!
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