Creature Comfort Animal Clinic
Information about Creature Comfort Animal Clinic
76017, Arlington
Opening hours
- sunday: 14h-18h
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 9h-17h
At Creature Comfort Animal Clinic, located in Arlington, Texas, we are devoted to delivering exceptional veterinary care for pets since 1991. Our professional team has extensive experience and is committed to providing the best care for your furry or exotic friends. From routine check-ups to advanced treatments, we work every day to ensure the health and well-being of your animals.
We offer a variety of services including preventive medicine, dental care, parasite control, surgery, and boarding among others. Our Pet Annual Wellness (PAW) Plans help maintain your pet's optimal conditions throughout all life stages, minimizing unexpected costs. We take pride in serving not only dogs and cats but also a wide range of exotic pets, ensuring each receives the specialized attention they deserve.
In our clinic, cleanliness and care are top priorities. Our facilities are designed to provide a safe and comfortable environment, supervised by veterinarians 365 days a year. Additionally, our grooming service is provided by professionals who ensure that your pet stays clean and healthy.
Find out why so many families trust us and take advantage of our special offer of $25 off your first visit. To schedule an appointment and learn more about our services, feel free to visit us or check online.
Our comment from InfoVet about Creature Comfort Animal Clinic:
Creature Comfort Animal Clinic is renowned for its compassionate and thorough approach to veterinary care, making it a favored choice among pet owners for over 35 years. The dedicated team, led by esteemed veterinarians like Dr. Erin McGrath and Dr. Justin Tran, is known for their exceptional service and genuine love for animals. Customers frequently highlight:
- Knowledgeable and Caring Staff: Reviewers consistently praise the staff for their friendliness and compassion, creating a welcoming environment for both pets and their owners.
- Thorough Examinations: Many clients commend the detailed examinations and clear explanations provided during consultations, ensuring pet owners feel informed and confident in their pets' care.
- Effective Treatments: Positive outcomes from various treatments, including surgeries and routine care, receive high praise, with many pets returning to health under their attentive care.
- Affordable Care Plans: The 'Paw Plans' offered help clients manage costs, making quality veterinary care more accessible.
While most experiences are positive, there have been occasional concerns raised regarding wait times and billing transparency. However, the clinic's commitment to improving customer service and addressing issues is evident. Creature Comfort Animal Clinic remains a trusted partner for pet care, dedicated to fostering the health and happiness of every beloved pet.
Creature Comfort Animal Clinic: Reviews
Fantastic experience: Handled our chameleon with such ease and the dr answered all my 12 year old’s questions about how to care for his new pet. Highly recommend!
Thank you so much for your review. We love what we do, and we are thrilled to be able to offer you answers and insight to how to properly care for Spike. He was an awesome chameleon to meet.
Fantastic experience: Dr. Tran and staff took great care of my dog and explained the X-Rays wet clearly to me. My pooch is doing better now. Thanks! 5 - Star service!
Fantastic experience: Best Animal Hospital by far. Love Dr. Tran
We're overjoyed to hear that you had a great experience at Creature Comfort Animal Clinic with Dr. Tran. Keep us updated on how Roxie is doing!
Fantastic experience: Amazing service and the people are so kind. They offer paw plans that save you so much money compared to what you’d normally be paying.
Thank you so much for your review! Asher was a very good boy for us. We are THRILLED that the plans were able to help you out. Our team developed them specifically to our gold standard of care. We want to be able to help every pet to get the best care possible. We truly believe in them and are ecstatic that you feel the same.
Fantastic experience: I had to give my Baby to God and they took such good care of me and him. It was devastating. But they did the most to keep us both comfortable. Thank you ladies. Thank you for your kindness.
Fantastic experience: They were very nice and friendly. They were very patient with me and my family. I had to put my dog down. So it was rough for but they made the process better.
We are so sorry for your loss. We know, more than most, how difficult it can be to lose a beloved family member. Thank you for allowing us the opportunity to be a support pillar for you.
Fantastic experience: Very knowledgeable about rabbits. The staff were all very kind & we appreciate how quickly they were able to get us in. Thank you for seeing our bunny.
Thank you for taking the time to review our clinic. We do our best to provide top tier care, with knowledge and compassion. We are here to help you with any of your pets.
Fantastic experience: Great experience at Creature Comfort Animal clinic. Dr McGrath is so nice & my dog is already feeling better from her ear infection!! Highly recommend them
Fantastic experience: I brought my two finches in for a check-up and had such a great experience. The staff was kind, patient, and gentle with them. They took the time to answer my questions and made me feel confident about their health. As a young pet owner, that meant a lot to me. I’m so thankful my birds are healthy and that they were treated with such care.
Fantastic experience: I cannot say enough good things about Creature Comfort Animal Clinic and the incredible Dr. Justin Tran. I have been bringing my pets here for years, and even though I moved from Fort Worth to New Braunfels, I still drive all the way back to Arlington because there is no one else I trust more with my babies. Dr. Tran has spayed and neutered three of my kitties, and most recently, he performed mouth surgery on my cat, Tofu. Tofu was very sick, but thanks to Dr. Tran’s expertise and care, he is doing so much better now! Beyond the medical care, their boarding is top-notch. Tofu stayed with them over the weekend, and they took such great care of him. It’s a long drive, but for the peace of mind Dr. Tran gives me, it is 100% worth it. I’ll be a client for life!
Fantastic experience: Creature Comfort has taken phenomenal care of all of our fur babies over the years and we are forever grateful.
Thank you so much for coming to our clinic for so long. Keep us updated on Asher and how he is feeling. We hope he is getting better quickly!
Fantastic experience: Admittedly I had put off going to the vets because I was too afraid to know what was wrong with my dog's abdomen. Within 15 minutes of meeting her Dr Erin not only had she solve the mystery but it was no big deal, I had been so anxious for nothing! So if you have put off going to the vet please take it from me - the only thing more scary than an ill pet is when you don't know. They were very transparent with costs and provided options. They were incredibly loving and attentive to my pop, who ate it all up! Thank you so much to the whole team for making us feel so welcome and providing excellent diagnostic and life-changing advice and options for my best boy!
Fantastic experience: There is no one better than Creature Comfort. Dr. Erin has always been my babies Dr. She takes such good care of them. She has been with us through our highest of highs and our absolute lowest. Her caring heart makes her such a wonderful person and Doctor!! We thank you so much for the love and care you give my babies. Jake, Jesse & Maxx loved her and now she is taking care of our Riggins and he loves her to, she gives snacks lol
Fantastic experience: Great experience. The clinic is clean, the front desk staff friendly and competent. They know their stuff. The medical team is exceptional.
We are elated to hear about your great experience at Creature Comfort Animal Clinic. Thank you immensely for sharing your positive feedback.
Negative experience: On Friday morning, I submitted a fecal sample for my bearded dragon to Creature Comfort for parasite testing. The receptionist informed me that no one was available to conduct the test at that time, but assured me that someone would be able to and would contact me with the results. After processing my payment, she instructed me to call by 4:30 p.m. if I had not received any updates. I attempted to contact them at 4:00 p.m. for an update, but they were unable to provide me with any information as Dr. Tran had already left for the day. On Saturday, I received the test results via email, which indicated that labs should be sent out to determine underlying issues. Dr. Tran was scheduled to contact me upon his return to the office. I attempted to contact Dr. Tran around 9:30 a.m. on Monday to inquire about the status of the test results, but was informed that he was occupied with other patients. The receptionist mentioned that another veterinarian had called in with an emergency, but left a note for Dr. Tran to contact her as soon as he became available. I expressed concern about the delay and offered to seek treatment elsewhere, but the receptionist assured me that I would receive a call from Dr. Tran before the end of the day. I subsequently sent an email after lunch requesting another update, only to be given false assurances that I would be contacted. As of Monday, after the office had closed, I never received a call as promised. While I understand the challenges of staffing shortages, failing to contact me and provide test results of a reptile as promised is unacceptable. Had I been informed that they were unable to test for a serious infection on Friday, I would have opted to seek treatment elsewhere to determine if my bearded dragon requires medical attention. I trusted Creature Comfort to care for my reptile, and they failed me. The cost is not a concern, and I would have gladly paid triple for the test results to obtain answers. I regret using their services, but this is one mistake that I will never make again.
Fantastic experience: Friendly staff who clearly loves animals and a knowledgeable and friendly Dr. who also loves animals.
We loved seeing you and Hermie at the clinic! Thank you for the great review!
Fantastic experience: Best Vets and staff ever!! We wouldn't take our pets anywhere else. Creature Comforts is like family!
Thank you for the wonderful review! We love seeing your Boxer babies! Give them both extra love from all of us here!
Fantastic experience: Dr. McGraff and all the staff were absolutely wonderful, thoughtful and accommodating.
Thank you for your generous feedback, Colleen! Our team looks forward to seeing you and your pet again soon.
Fantastic experience: I have been a Creature Comfort client for 20 years and would never think of going elsewhere. As far as what I like about the business, it's all of the care and concern for all animals. The kindness of everyone The staff is wonderful and there are no words to express how wonderful Dr. McGrath is. Anytime I've had a question or concern, she is never to busy to talk to me and always explains everything in detail and my dogs love her. I have recommended the clinic to others who also feel as I do Tina Lee
Fantastic experience: Dr.Tran and the staff there took amazing care of my dog! He had to have a TPLO. He is doing great and already walking on his leg. I haven't trusted anyone but the team there with my pets for decades! If you want someone who treats you and your pet like family and quality care, go to Creature Comfort!
Fantastic experience: Dr. Erin McGrath is an incredibly kind, caring, and compassionate veterinarian. She always takes quality time with us during our visits, and I never feel rushed. She truly listens and makes sure she understands everything I’m saying, which means so much as a pet parent. We genuinely feel that she cares about both us and our pets. When Dr. McGrath says she’s going to do something—whether it’s a follow-up phone call or a reminder—she always follows through. She consistently brings her A-game, and that level of dedication is exactly why we continue coming to this clinic. We are so grateful to have Dr. McGrath caring for our pets.
Negative experience: The ladies at the front desk were nice and everyone was nice to my face. While I was waiting a client was told their medication would be $2,200 and he declined. When I was waiting in the exam room I overheard the workers talking badly about him declining. This sat horribly with me because that’s not a small amount of money by any means and needing time to think isn’t something that should be shamed. I took my dog here at 6 months she was 50lbs at the time and today at over 2 years old she weighed 80lbs instead of saying oh let’s work on getting her on a diet I heard the workers talking to each other about how “she’s gained a ton of weight” then came into the exam room all nice and friendly . I also paid $70 for a consultation with the vet all I got was 2-3 mins with the vet. I mentioned my concerns which happen to be one of the most expensive surgeries for dogs and I think after that all they saw was a chance to make money. X-rays and sedation was $700 I got the same sedation and X-rays done in Grand Prairie for $300 take of that what you will. I wouldn’t describe this as a good vet they get the basics done but you’ll get talked about and they’ll take you for as much money as possible.
Fantastic experience: Everyone is very nice and Dr Mc Grath took extra time to answer questions and offer advice on training my puppy.
We are overjoyed to hear about your positive experience at Creature Comfort Animal Clinic. Boone is such a good boy already! It was a joy meeting you both. We can't wait to see how big he grows!
Fantastic experience: Dr. Gebhardt and the staff were very attentive to my concerns regarding my dog’s anxiety. Options were provided and a treatment plan was quickly created.
Thank you for taking the time to share your experience with us. We are glad we are able to help Willie. Please keep us updated on his progress, and give all the babies an extra cookie from us!
Fantastic experience: I love The professionalism of this place! The staff is absolutely wonderful and they take care of your dog with the utmost care!
Thank you for the rating.
We are upset to hear that it smells bad. We have always done our best to make it not smell like a veterinary clinic. it will be brought up at our next team meeting and we will work to improve. Thank you so much for bringing this to our attention.
Fantastic experience: My rabbit needed a followup to some medicine she was taking. The vet was so interested in her. He also answered all of my questions. And, there was no charge for the follow-up!
We are elated to hear about your positive experience with your rabbit's follow-up visit and our veterinarian's genuine care. Keep us updated on Zoey's progress.
Fantastic experience: Went in for a TPLO consult and was very happy with the thorough plan and detailed explanation I received about the process and procedure. Highly recommend
We are ecstatic to hear about your positive experience. All of our doctors are dedicated to their work, especially educating and informing clients. It was a pleasure to meet you and Dixie. See you at her next visit!
Fantastic experience: I had a squirrel with overgrown Front Teeth and they took care of it in 45 minutes for relatively cheap and handled my exotic pet well. I'd recommend anybody who has exotic pet to come here. I'm also going to convert over here and bring my dogs and cats too. Everybody's wonderful in the staff and the doctors wonderful
Negative experience: Don’t ever bring your animals here!! They failed to tell me about the side effects of steroids that can affect a small % of dogs. My bully I have had for 3 years with no problems and after being on steroids for a few weeks complete 180. More aggressive and unpredictable, she went through my fence twice to go after neighbors and their pets. I told the vet that on November 19th, I got told it was her hormones, comfortability, resource guard, and learned behavior. But when you counter arguments on why it’s not the 4 things above and it was the steroids. They don’t believe it so we do more test UTI ect when the test results back negative and the Vet calls November 20th saying the test back came back negative. Then you ask well why did her personality change and they still don’t have an answer. But will drop you has a patient due to “different ways of taking care of a dog” and make you find a new vet with an unpredictable aggressive dog. They created. And instead of admitting, yeah maybe the steroids did do something. They’ll kick you out and wash their hands. After 30+ years of business
Thank you for taking the time to leave us a review. We did attempt to discuss these concerns offline.
Creature Comfort Animal Clinic has outstanding doctors and we firmly stand by their recommendations. As always, our main focus is on the wellbeing of the pets and the alignment of treatment with the owners. We believe they have a huge stake in treatment planning. If we don't seem to be able to suit your needs and concerns, our goal is to assist you in finding a doctor who may be able to help you better than we can. We wish you all the best going forward and truly hope you find the veterinarian that is the perfect fit for you and your pets.
Fantastic experience: Dr Tran saved the life of my bearded dragon Bella. I highly recommend them they are very nice, professional, and actually care about their patients like we do.
Negative experience: If you want an expensive vet, this is the place. Astronomical prices for "in house" lab work. Amazingly, most visits require lab work. Don't fall for their annual subscription care plan.
D. we’re sorry to hear that you had a negative experience with us. We strive to offer exceptional customer service and care and are disappointed that you received unsatisfactory care. We have shared your feedback with our team to improve our customer service.
Fantastic experience: These vets know their stuff i take my ferrets up to have justin take care of them when they have a problem. The vet technician Rachel is also very knowledgeable and helpful. This place is full of wonderful ppl
We're absolutely thrilled to hear about your positive experience at Creature Comfort Animal Clinic. We also think Rachel is an AMAZING person, and Justin knows what he is doing for sure! Thank you for sharing your feedback!
Fantastic experience: I have nothing but amazing things to say from time we walked in until time we walked out. This visit was hands down best we have ever had for my macaw KiKo. KiKogets loud, nervous & obnoxious, however, he got down on table and was happy. Dayra got him on the bird scale with ease (she was amazing & patient). Justin walked in & KiKo went right to him (no biting, no squawking)! Justin showed us issues with his eye, showed me how to turn him on his back & how to apply his eye drops & how to hold his neck & eye to avoid getting Kiko upset. Now KiKo comes up & lays calmly on his back & lets me apply his eye drops. Its like night and day with this bird. I am so impressed! Thanks again Dayra & Justin, great service is hard to find, you set my mind & heart to ease!!!
Fantastic experience: Excellent care, caring Vets! ,❤️
Thank you for trusting us with your pets' care. Give all of those babies and extra cookie!
Fantastic experience: Dr Tran and Dr Gebhardt are the best! I’ve taken my pets here for years. Cats and dogs. They listen and care and don’t waste your money on frivolous tests. Excellent pet care here!
Thank you for your wonderful feedback! We're glad to hear that Dr. Tran and Dr. Gebhardt provided excellent care for your pets.
Negative experience: I took my Yorkie for a grooming on Friday 11.14.1025 and he came back to me limping and in alot of pain and now cannot put his back left leg down, or jump onto the sofa. I need to see the video recording of everyone who handled my dog that day.
Please accept our apologies for the experience your Yorkie had at Creature Comfort Animal Clinic. We take your concerns seriously and are launching an investigation. Our hospital manager will be reaching out with more information.
Fantastic experience: Dr. McGrath and her team are so wonderful and you can tell they genuinely care for our pets. We recently moved and started using this clinic after a referral from a good friend. Our dog has never liked going to the vet, but he's been so calm and seems to feel really comfortable here (the treats help!). The clinic is clean, everyone is extremely friendly and helpful, and they are easy to schedule with. Couldn't imagine trusting our pets with anyone else at this point!
We are thrilled to hear that your dog feels comfortable and calm during his visits with us! Thank you for trusting us with your pets and for taking the time to share your positive experience. If you ever have any questions or concerns, please don't hesitate to reach out to us at (817) 472-0404.
Fantastic experience: We love Dr. Tran and all of the love he has provided to our 9 year old dog Harley! He's an amazing vet, with a knack for dealing with anxious dogs. He is very knowledgeable and takes the time to figure out what's going on. We are so glad we switched to Creature Comfort! Best decision we made for our dogs!
Fantastic experience: Love this clinic and love Dr. Gebhardt. I have small dogs and they are my world. She treats them with care and concern and answers all your questions. She includes you in decisions to be made for your fur baby.
We're thrilled to hear about your positive experience at Creature Comfort Animal Clinic. Dr. Gebhardt does have a special touch with the small dogs and certainly loves what she does. We're delighted that you've chosen to transition all of your pups to our clinic and look forward to continuing to provide excellent care for them. Thank you for sharing your feedback, Julie!
Fantastic experience: Awesome place. Great staff. Our fur babies are always treated right there.
We are so happy to be able to provide the best care for your pets. We love what we do and are thrilled it shows!
Fantastic experience: Staff are always very friendly and helpful. I recommend their boarding kennels.
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us. Coco was a very good dog for us.
Fantastic experience: My husband and I will forever be grateful for the kindness and compassion shown by the staff at Creature Comfort Animal Clinic. After our little hedgehog passed away, we were heartbroken—but two weeks later, we received a beautiful sympathy card in the mail, signed by the entire staff. It said, “Pets leave paw prints on your heart,” and seeing all of their handwritten messages truly brought us to tears. That thoughtful gesture reminded us that this clinic doesn’t just care for animals—they care deeply for the families who love them. Every visit we’ve had here has been met with patience, empathy, and genuine concern. Thank you, Creature Comfort team, for taking the time to comfort us during such a difficult moment. Your compassion and dedication mean the world to us, and we’ll always remember how much love you showed to our little one and to us. ❤️
Thank you for taking the time to provide feedback. We're glad we could help with your hedgehog!
Fantastic experience: Staff always friendly and professional! Never had a bad experience. I trust Creature Comfort for not only my dog’s healthcare, but boarding as well!
Thank you for your review and letting us hang out with sweet baby Chance! Dr. Gebhardt says to give him an extra treat from her!
Fantastic experience: Follow up for labs and shots for my precious 5# chihuahua, Betty. She is beloved by the staff and Dr McGrath. Betty feels the love and behaves accordingly. Staff is exceptional and I won't see anyone but Dr McGrath . Everyone is warm, friendly and knowledgeable answering all my questions. I highly recommend you bring your pets to Creature Comfort .
Fantastic experience: We (and our babies ) love our veterinarian Liz Gebhardt! She is awesome! You can tell they love what they do Thank you Liz! ❤️ They are a little more expensive but they go above & beyond, the office & kennels are super clean & every one is super nice. They offer pet insurance as well. Thank you for everything ❤️
Fantastic experience: Dr. Tran is the absolute best with my dog Franklin! Super friendly, knowledgeable and genuinely caring. The staff is amazing as well!
Thank you for your review. We also think Dr. Tran is the best! We are so glad our team can make you and Franklin comfortable. Give him some extra love from all of us here, and maybe an extra cookie for being so well behaved at his doctor visits.
Fantastic experience: This is an excellent facility with the most caring staff I've ever seen. My kitty passed away on my birthday, and they even contract with Peaceful Pets to provide a private cremation service for my girl. They've been there for me twice when I've lost fur babies, and all of them are going to be cared for by the vets here.
Thank you for taking the time to review us. We are so sorry that Little Lion passed. We are always here for you and your future pets!
Fantastic experience: I’ve been taking my furry babies to Creature Comfort since 2005. They’re the best for vet services, grooming and boarding. My babies always have a good time when we take them and when we’ve boarded them. The vets and the techs are top notch. The front desk staff are friendly and professional. I highly recommend Creature Comfort if you’re in need of an excellent vet.
We're overjoyed to hear about your positive experience at Creature Comfort Animal Clinic! Thank you for sharing your feedback. Give those kitties some extra cuddles! (And Ferdi and Mazie need extra cuddles too!)
Fantastic experience: Dr McGrath was caring and thorough as usual. I have a dog very difficult to get blood from and give shots. Dr McGrath is always so patient with her.
We are overjoyed to hear about your positive experience with Dr. McGrath. Thank you immensely for sharing your feedback. Give Atte and extra bit of love for us!
Fantastic experience: Amazing I went here because my rabbits vet moved out of state and they see rabbits - she will definitely be going here for the rest of forever, and I would bring my cats here too if it was closer to my house. I had an appt at 230 - I got there early and was back in my car leaving by 230. The vet (and tech and staff) was super friendly and it was SO affordable. I cannot say enough great things.
Thank you for sharing your experience with us! We are thrilled to hear that you had a positive visit at Creature Comfort Animal Clinic. We look forward to seeing you and Zoey again!
Fantastic experience: We take my son's hedgehog here for nail trims and the staff is always wonderful!
We love sweet Alice! She is perfect for her nail trims. Thank you for your kind review.
Fantastic experience: Creature Comfort took wonderful care of my dog while I was hospitalized. I never worried about his treatment. They also followed up on my health which was so sweet and caring.
Thank you for your kind words, Roxanne! Please give extra love to Charlie from us. It already feels different without him here.
Fantastic experience: The staff are great. Very friendly and helpful. Been taking our pets to them for years. Great vets, know what they are doing and really care about your pets .
Your positive feedback is greatly appreciated! Thank you for trusting us with your pets' care. Give Wenz and Argent extra treats from us!
Fantastic experience: Always receive the best of care for my dogs at Creature Comfort thanks to Dr. McGrath and staff. You guys are the best!
Fantastic experience: Grateful for weekend hours. We have always gotten good care for our pets over the last 20+ years.
Fantastic experience: I cannot say enough good things about this vet clinic and the incredible care they gave to our sweet dog. We came in expecting the worst…our dog has a lung mass, and we were heartbroken, thinking we were nearing the end. We were preparing to pay for X-rays to see how far it had progressed, but the vet was so compassionate and honest. She gently explained that imaging wouldn't change the outcome or treatment, and instead encouraged us to save our money and focus on comfort and quality of life. She prescribed medication to help with our dog’s symptoms, and the change has been absolutely incredible. It’s truly been like night and day!! Our pup is brighter, breathing easier, and so much more herself again. We feel like we’ve been given a precious gift - more time with her, and more good days we didn’t think we’d get. This clinic isn’t just about veterinary medicine. They lead with heart, kindness, and integrity. I’m deeply grateful for the care, honesty, and empathy they showed us. Thank you from the bottom of our hearts!!!!
We genuinely admire the kind words you shared about your experience at Creature Comfort Animal Clinic.
Your review brought a tear to our eyes. We could not have expressed the values of Creature Comfort better than Roxy's visit. Our entire team is ecstatic that she is more lively and we deeply hope this gets you and her more precious time together. We hope this continues to help her symptoms, and we are here for you if you need anything.
Thank you for trusting us with the care of your sweet dog.
Fantastic experience: I love them so much! They take good care of all my babies. Most are on the Paw plan.
Fantastic experience: We can't say enough about how amazing Creature Comfort is. The entire staff is so caring and loving towards our furbaby. They have been our family vet for over 25 years. They have been there through our highs and our lowest of lows. Dr. Erin is the BEST!!! I don't trust anyone else to take care of our babies. Thank you from the bottom of our hearts for taking such awesome care of us. Riggins loves you Dr. Erin
Fantastic experience: The vet and staff were extremely helpful and patient even though we had a complicated situation. We are taking care of my nephew and his dog, who live in Houston, while my sister-in-law had to do some traveling for work. The pup had a pretty bad prolapsed urethra and needed surgery sooner than later. They were thorough with his examination and were able to squeeze him in for surgery a day later. My sister-in-law was especially relieved and glad the vet took the time to talk with her over the phone to explain everything, even after their clinic had already closed.
We are excited to hear about your positive experience at Creature Comfort Animal Clinic. Thank you for your feedback. We're glad we could assist you and your nephew's dog during this complicated situation. Our team always strives to provide thorough examinations and accommodate urgent cases when possible. We understand the importance of clear communication, especially in cases involving family members who are not present, and we're pleased that our veterinarian was able to explain everything to your sister-in-law over the phone. Thank you for trusting us with your pet's care.
Fantastic experience: Staff is friendly & attentive. Dr Erin McGrath is always kind, patient & explains everything so well. I love this office & would highly recommend them & the PawPlan they offer. ❤️
Thank you for your kind words! We deeply respect your feedback and are thrilled to hear about your positive experience at Creature Comfort Animal Clinic.
Fantastic experience: Creature Comfort is an outstanding clinic. Vets are extraordinary. Out dogs love them all!!! Great staff. If you are looking for a new vet, this is the place to go.
We appreciate your kind words, Angela. Thank you for choosing Creature Comfort Animal Clinic. Give Those babies a big hug for us (and Enzo and extra cookie for being so brave).
Fantastic experience: I’ve been a dog owner since 1971 and dog lover my entire life thanks to my dad. I so trust whole heartedly and am happier than a new pig in feces, that CC is taking care of my dogs, Joey B. and Sammy. My boys are comfortable with the caring staff and certainly with Dr. McGraf. It’s a great feeling that I have this clinic and their staff in my corner for my boys. Further more….Just kidding. Thank you CC.
Thank you for your amazing review, Ken Kosakowski! We love what we do and are glad to be here for you and your pet!
Fantastic experience: I love it here! Been taking my fur babies here for nearly 6 years and will never take them anywhere else! Dr Erin is the best!! And the groomer, Devan did a great job with my fur baby!
We are absolutely thrilled to hear about your positive experience at Creature Comfort Animal Clinic! Thank you for your review.
Fantastic experience: I had an emergency visit with one of my dogs and Dr. McGrath got me right in and took care of my dog. Dr. McGrath and her staff are absolutely wonderful. You cannot ask for better care. I have a client for 20 years and would never think of going anywhere else. All truly care about your four legged family members. Also shout out to Kelcee and the other doctors. Thank you for the outstanding care
We deeply cherish your loyalty, and thank you for your kind words and trust in Creature Comfort Animal Clinic. The team here really does love their job and they deeply care about animals, all types. You brought a tear to our eyes. Give all the babies an extra belly rub and cookie!
Fantastic experience: I love creature comfort they are always super kind, the process is seamless, and my dog and I are huge fans of the staff. Dr Erin McGrath is beyond great We absolutely love her.
We're delighted to hear that you and Zeus are fans of our staff at Creature Comfort Animal Clinic. Dr. Erin McGrath is truly great! Make sure to give him extra love and extra treat from us! We know he is such a good boy and earned it!
Fantastic experience: Isabella, my bunny rabbit had her nails trimmed by Diara. My rabbit is very comfortable with her, and she always does an amazing job. Thank you!
We're overjoyed to hear that Isabella had a great experience with Dayra. Thank you for sharing your positive feedback, Ivan!
Fantastic experience: Everyone is wonderful with our babies. Doctor Erin is the best!!!!
We're ecstatic to hear about your positive experience with Doctor Erin at Creature Comfort Animal Clinic! Thank you for sharing your feedback.
Fantastic experience: The staff and doctors were so kind, making the hardest last good bye with my beloved pup a little easier. I highly recommend this clinic for all your pets needs, you won't be disappointed.
Thank you for your positive feedback. We are glad we could help during a difficult time with your beloved pet.
Fantastic experience: Always friendly to our cats and to us. Doctors are stellar, caring and super at taking care of our furry family members. Quality of care and ability to spot and treat problems is top concerns of everyone in the practice.
Thank you for sharing your positive experience at Creature Comfort Animal Clinic. Give Cali and Loud Mouth an extra kitty treat for us!
Fantastic experience: I am glad yo say 2.6 years later I have another puppy. We visited Dr team on April 9th to check out our new puppy Mandi and he is so kind understanding and listens to our concerns. He will be doing g her ears late this month. We are very pleased with him and would highly recommend him to everyone with any kind of pet
We apologize for the oversight. We had tried to reach out but received no answer. We also replied to have you call. We are thrilled that the ears looks great. Thank you for sharing your experience with us. We appreciate your patience and understanding throughout the process. It's wonderful to know that you would trust Dr. Tran with future pets, and we're glad you found his manner reassuring during your first visit. Your feedback is valuable to us, and we're thankful for your updated review.
Fantastic experience: They did a great job and her ears turned out to be exactly what we wanted. Highly recommend
We're thrilled to hear that you had a great experience at Creature Comfort Animal Clinic. Her ears do look amazing!
Fantastic experience: Doctors and staff are very nice. My Leah had her ears crop, no issues, no pain. Thank you for the great service.
Thank you for sharing your positive experience at Creature Comfort Animal Clinic. We're delighted to hear that Leah's ear cropping procedure went smoothly. Our team strives to provide great service, and we're glad that you found our doctors and staff to be very nice. We deeply cherish your feedback and appreciate you taking the time to let us know about your visit.
Fantastic experience: Once again I simply must praise Creature Comfort! Superior care! Dedicated, talented professionals, animal lovers each and every one. Supreme technology the latest in care. Thank you for providing such awesome care for my beloved family! Dr McGrath is the best! Sincere thanks for such life saving care. I LOVE this care center! Yes, care is the perfect word! Stellar nurturing team from the minute you walk in the door! They know your name and your fur babies names too! I was very frightened by my dogs abnormal behavior and called in. Although they were busy, they accommodated me, ran tests, pinpointed the issue and put my mind and heart at rest. Best place for animal care ever, I have been with them for years and they keep getting better! The Veterinarians are all well vested in medicine and the most up to date treatment protocols. Compassionate and gifted, I wouldn’t take my fur family anywhere else. Top notch!
We love hearing that your furry friend enjoys their visits with us as much as we enjoy seeing you all. See you next time!
Fantastic experience: I moved 30 minutes away and I still take my pets here because this is the only vet my dog is comfortable going. They take extra care to make sure she has the most positive experience she can.
We deeply cherish your loyalty and trust in Creature Comfort Animal Clinic. We love getting to see Miss Magenta for her visits! Thank you for sharing your experience with us.
Fantastic experience: Superb visit for pet grooming and semiannual wellness exam and vax admin. Rapid appointment setting with vet of choice Dr. Erin M and excellent grooming service by Joshua. 40 year client.
We are ecstatic to hear about your visit. I am sure Winston feels great after his spa day. Thank you for being a loyal client!
Fantastic experience: We absolutely love Dr.Tran and the entire staff! They are so patient, kind and thorough. Our dog needs a little extra care and the staff always makes her comfortable throughout the exam. Definitely recommend Creature Comfort.
Thank you for sharing your experience at Creature Comfort Animal Clinic. We do our best to make every pet comfortable, event he ones who don't want to be here. Give Wednesday an extra treat for us. We know she was so brave and deserves it.
Negative experience: I waited to write this review, hoping someone would reach out to me...crickets. I took my hedgehog here back January, she was having terrible GI issues, we had a off site fecal test done, she was put on antibiotics, and 2 weeks later she was not better. I called to talk to the only vet who will see hedgies because she had passed a blood clot the night before and of course he's not there. Seems like my misfortune that every time I had called, he was not there. I left my message with whoever answered the phone on a Thursday and I expected a call the next day...Friday comes and goes and nothing. Saturday afternoon 2/8/25 (hedgies are nocturnal so I let her rest during the day) I go check her in her cage and I find her laying next to a puddle of blood not under her blankets and heat lamp and I panic, she's in distress. I call Creature Comfort again and explained what was going on, I was told to take her the Veterinary Emergency Group on 161 in Grand Prairie and they would call ahead and send her file over. I rush over immediately, I am so lucky to live less than 10 minutes away from the hospital and they immediately started her emergency care as soon as they opened the door. It was extremely traumatic, but the care and compassion the Vet team showed us and my hedgie was absolutely appreciated and needed at that moment. Well, she didn't make it, we got a private room to say our goodbyes and we received her ashes on Valentines Day. And here we are 2/18/25 and still, no word from this clinic, no follow up from my very first call when the blood clot was found, no empathy...extremely disappointed with this facility and I will no longer recommend them to anyone I know.
Brenda, thank you for addressing your concerns with us. At Creature Comfort Animal Clinic, we aim to provide the best care we can for your pet and we are truly sorry to hear you were unsatisfied with our services. We are launching an internal investigation and will reach out to you.
Fantastic experience: We are at 11 years with Creature Comfort & I wouldn't want to go anyplace else but here. They are family & treat our fur babies as such. I have been going here for the last 9 years with my dog and my mom the last 10 with hers. We can’t say enough good things about Creature Comfort. They’re personable, they care, they are super sweet, honest, and the doctors are wonderful. Groomers are excellent and the staff everywhere are so kind and caring. I would not consider another lace for my fur baby. When she is in the care of Creature Comfort, I know she is being taken care of, loved, and it makes me comfortable rather than anxious. Thanks to the entire staff at Creature Comfort for the GREAT job you all do!
Thank you for sharing your wonderful review, Dana. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the staff, thank you for trusting us with your pets' care for years! Give Bailey and Jovie big hugs from us!
Negative experience: Vet was rude. I did not have our pet vet records with me and vet rudely said DURING exam, rather than before.” We will have to euthanize her if she bites”. I asked more questions and was given short and abrupt responses with an unpathetic tone. Will not be taking my pets here again
We are sorry to hear you did not have a five star experience with us. If there is something we could have done differently to make your visit more enjoyable, please let us know.
Fantastic experience: Dr Liz took such good care of my precious cat fur baby! She had oral surgery and several teeth removed! My cat finally feels better! Her recovery has been smooth too! I really like the clinic! Everyone is so nice and kind!
Thank you for sharing your experience with us! We are thrilled to hear that Dr. Liz provided excellent care for Babykins. It is nice to hear that she is feeling better after her procedure. Keep us updated!
Fantastic experience: I like this place. They’re great with my cats and doors. A little pricey for someone on a fixed income, but the vets are excellent. They definitely need a senior discount fee structure. Clean and most of the staff are friendly and helpful.
We're glad to hear that you've had a positive experience with our vets at Creature Comfort Animal Clinic. Thank you for your feedback on our staff and services.
We are looking more into our discounting structure and hope to provide something in the near future.
Fantastic experience: Dr. Tran is awesome. Absolutely brilliant. We took our ball python who had not eaten for over a year. Dr. Tran examined him thoroughly and said he was actually very healthy and behaving normally. He answered all of our questions and gave us some very good tips on how to effectively feed our snake. We tried his recommendations and immediately our snake started eating and now is on a regular feeding schedule. We were also happy with the price tag of this visit. Thanks Dr. Tran!
Thank you immensely for sharing your experience with Dr. Tran at Creature Comfort Animal Clinic. We're glad to hear that your ball python is now on a regular feeding schedule. Give Max extra love from us!
Fantastic experience: We needed to board our dogs for the first time ever. Creature Comfort was my first choice. They are great at grooming my Schnauzer so I knew I could trust them with my Husky too. They housed them for 5 days. I picked up my groomed and happy boys who seemed pleased with their stay there. Thank you CC.
We greatly appreciate your positive feedback, Cynthia. Thank you for choosing Creature Comfort Animal Clinic!
Fantastic experience: As I walked in for the first time, The atmosphere was so welcoming. The lady at the front desk greeted us with a big smile. It's very clean. One of the vets, Dr Tran handled my nervous bulldog so well and made him feel so comfortable. I would recommend this place to anyone looking for a good place to bring your fur babies. The prices are also great. They also offer a Paw Plan for additional savings. I left very satisfied. Thank you!
Welcome to the Creature Comfort Animal Clinic family, Lucy! We loved meeting you and Marlie and can't wait to see you back again soon.
Fantastic experience: Creature Comfort is the very best veterinary clinic. I have been going to them for 35 years, since Dr. Brier and Dr. Jenkins time. All the vets and staff there are kind, considerate, compassionate and genuinely concerned for my pets. Special kudos to Dr. Liz Gebhardt. She is absolutely wonderful and is currently seeing me through a tough time with my cat. I would never consider going anywhere else. As I said, simply the best.
We are absolutely thrilled to hear about your positive experience at Creature Comfort Animal Clinic. Thank you for sharing your kind words about our team, especially Dr. Liz Gebhardt. We think she is wonderful, too! Give Millie some extra affection for us!
Negative experience: Saw all the great reviews so decided to give this place a chance. The front staff is very unprofessional and unorganized. Though I was there first and waiting, they helped a couple that came in after me (literally saw them entering the parking lot as I walked in). As soon as I sat down, one of the front staff members pushed a wellness plan for my dog. They charge an $11 fee if you want to use any other pharmacy which is completely sketchy and crappy (do you have to pay an $11 fee if you go to a MD office and ask to send your rx to another pharmacy? Same concept. Looking at a chart, determining if the rx is appropriate and faxing/writing a rx. Especially if it’s just a boxed med like Nexgard). It’s funny though, it looks like all the responses from the clinic are AI generated. TL;DR not coming here again. Would not recommend. Sketchy and slightly unethical
Fantastic experience: We feel cared for with Dr Medina and his techs. It’s been an adventurous year and my boy is going into this next one strong and healthy!
We genuinely admire your positive feedback. Thank you for sharing your experience with us!
Fantastic experience: Services delivered as described in initial consult, and timely. Value is reasonable, as their prices are more reasonable than some of their competitors. They followed up the day after surgery to make sure my cat was doing okay.
We are pleased to hear that you found value in our services and that your cat is doing well after surgery. We appreciate your feedback regarding our pricing and timely delivery of services. Our team strives to provide high-quality care at reasonable rates, and we're glad this was reflected in your experience. The follow-up call after surgery is an important part of our post-operative care process, and we're happy it was helpful for you. Thank you for choosing our clinic and for taking the time to share your feedback.
Fantastic experience: Absolutely awesome! The Doctor was so patient with our dog wh9 d9es not like people and tends to bite. He walked Jax around to get him more comfortable about being there. It was the best experience I've ever had with a vet!
Thank you for your positive feedback! We greatly appreciate your kind words about our service.
Fantastic experience: I've been a Creature Comfort customer for decades. I don't keep going back because I'm less than totally satisfied with the care they provide and the quality of their operation as a whole. It is a top notch Animal Clinic. Highly recommend!
Thanks for your continued support, Jeff! We're ecstatic to hear about your positive experiences at Creature Comfort Animal Clinic. It means a great deal to us that you've been a loyal customer for decades and that you're completely satisfied with the care we provide. We're proud to be considered a top-notch Animal Clinic, and we truly appreciate your high recommendation. Your trust in us motivates us to maintain our high standards of quality care for all our animal patients.
Fantastic experience: Always extremely helpful and the whole staff is so great at making sure whatever I need they handle it promptly and without hesitation! Very knowledgeable and friendly every single time. My dog loves this place actually! Can’t say enough great things!! 10/10 highly recommended!!
Thank you for taking the time to share your experience with us! We are thrilled to hear that you and your dog love Creature Comfort Animal Clinic. Your kind words mean a lot to us.
Fantastic experience: Love this Vet clinic! I’ve been twice now, and they’ve always taken care of me promptly and professionally! I especially want to give a shout out to Akayna at the front desk. She was so Pleasant to speak with and I could really tell she cared for the animals she works with. Thank you again guys!
Your review is greatly appreciated! We're delighted to hear you had such a positive experience at Creature Comfort Animal Clinic. It's wonderful to know that you found our service to be prompt and professional during both of your visits. Thank you for your kind words about Akayna at the front desk. We're proud to have team members like her who demonstrate genuine care for the animals we work with. Your feedback helps us maintain our high standards of service, and we look forward to continuing to provide excellent care for your pets in the future.
Fantastic experience: Creature Comfort has continually provided peace of mind in the medical care and DrTran’s personal care of our beloved Scooter and Rufus, who after 9 years continues to have exceptional health and remains with NEVER having any sickness or even a bad day! I highly recommend them if like us, your pets are your kids!
We are thrilled to hear about the exceptional health of your pets! Thank you for trusting us with their care. If you ever have any questions or concerns, please don't hesitate to reach out to us. Give Rufus an extra cookie and belly rub from all of us here!
Fantastic experience: I've never had a negative experience here. The girls up front are cheerful and compassionate, and the different vets I've seen over the years have always been kind and professional. Dr. Juan Medina has especially impressed me. If the answer isn't immediately clear, he will take time to research or defer to his colleagues to find the best course of treatment. This 'mom' will be forever grateful for the love and dedication he shows in his craft.
Thank you for sharing your wonderful review, Jennifer. The qualities you described are the goals we strive to achieve for all of our clients. We are elated that our passion for what we do shows. On behalf of the staff, thank you for trusting us with your pets' care for years!
Negative experience: During my last visit, I encountered an instance of unprofessional conduct at the reception desk by one of the staff members. Their behavior was accusatory and condescending, which was unacceptable and created an uncomfortable environment. Regrettably, the staff member did not offer a direct apology, and I felt that the manager present did not adequately address the situation or provide assurance that such behavior would not be tolerated in the future. Aside from this isolated incident, my experiences have generally been positive.
We take your feedback seriously. Please feel free to reach out to us at (817) 472-0404 to discuss your experience further. The Hospital Manager would love to discuss this issue with you. Thank you.
Fantastic experience: First time to Creature Comfort for a consult. Dr. MCGrath was excellent as to all levels...professional, sensitive, answers all questions and next steps for my Samoyed neutering and expectations.
Thank you for your review. We're pleased to hear about your positive experience with Dr. McGrath at Creature Comfort Animal Clinic.
Fantastic experience: Dr. Medina is awesome. He takes the time to evaluate all aspects of my cat, Jax, during every visit. He is professional, attentive and kind. This establishment cares about you and your pet(s) and it shows. Thank you Creature Comfort for all the years of consistent care you've shown Jax and I.
Thank you for your amazing rating, Ree! We love what we do and are glad to be here for you and your pet!
Fantastic experience: They are wonderful with my ferrets. The Drs always take their time to figure out the problems and finding a solution to help my girls. The Doctors are very engaged and listen to my concerns. I know my ferrrts are in good hands here.
We're ecstatic to hear that your ferrets are well taken care of at Creature Comfort Animal Clinic. Thank you for your feedback. Give the girls extra treats for us!
Fantastic experience: This was my first visit. My dog had a tumer that required surgery. He is a rescue dog that doesn't play well with others and hates going to the vet. Everyone was great with my boy and accommodated all our special needs.
We're glad to hear that Ricky was well taken care of during his surgery at Creature Comfort Animal Clinic. We do all we can to make every pet feel comfortable and welcome at our clinic. Thank you for sharing your experience.
Fantastic experience: We have been with Creature Comfort for forty years. They always have given our babies great care. They are sincere and empathetic. They are family❤️
We greatly appreciate your loyalty and kind words over the years. Thank you for trusting us with your furry family members!
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