Lovet Pet Health Care - Westbrook
Lovet Pet Health Care - Westbrook is here to make vet care easier for all pet parents by offering convenient and flexible veterinary care, including urgent, preventative, dental, and surgical treatment. Lovet Pet Health Care is the new name of the AZPetVet network of animal hospitals and offers the same great service from the team you know and love.
Horario de apertura
- Domingo: (closed)
- Lunes: 7:30-19h
- Martes: 7:30-19h
- Miércoles: 7:30-19h
- Jueves: 7:30-19h
- Viernes: 7:30-19h
- Sábado: 8h-15h
Fotos de Lovet Pet Health Care - Westbrook
Nuestro comentario desde InfoVet sobre Lovet Pet Health Care - Westbrook:
Lovet Pet Health Care - Westbrook es una clínica veterinaria muy apreciada, conocida por su personal compasivo y dedicado. Muchos clientes han compartido sus experiencias positivas, destacando las siguientes fortalezas:
- Personal atento y cariñoso: Los clientes mencionan constantemente la amabilidad y profesionalismo de los veterinarios y el personal de apoyo, haciendo que la experiencia sea menos estresante tanto para las mascotas como para sus dueños.
- Servicio eficiente: La clínica es valorada por su rápida disponibilidad de citas, tiempos de espera mínimos y seguimiento oportuno sobre la salud de las mascotas.
- Comunicación clara: Los miembros del personal se toman el tiempo para explicar los procedimientos y planes de cuidado de manera clara, asegurando que los dueños de mascotas se sientan informados y valorados.
- Flexibilidad y apoyo: Los clientes notaron la disponibilidad de planes de pago para tratamientos de mascotas, lo cual brinda tranquilidad financiera adicional.
Aunque los comentarios generales son abrumadoramente positivos, algunos clientes expresaron preocupaciones sobre los precios y los cambios en la propiedad. Algunos han señalado que los precios parecen más altos en comparación con experiencias previas en otras clínicas, y ha habido sentimientos encontrados sobre la continuidad en la atención con cambios en el personal. No obstante, muchos permanecen satisfechos con el nivel de atención que reciben sus mascotas.
En general, Lovet Pet Health Care - Westbrook es altamente recomendada para los dueños de mascotas que buscan un equipo veterinario que realmente se preocupe por el bienestar de sus compañeros peludos.
Servicios
Lovet Pet Health Care - Westbrook: Opiniones
Experiencia fantástica: We have been taking our dog Audrey for years here. They are very caring and help us make decisions for her and her care.
Thank you so much for your kind words, Crystal. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: I was able to get an appointment in 1 day for my dog. Dr Pederson was very nice and explained her plan of care very well. I would recommend Lovet.
Thank you for taking a moment to share your experience, Mary! We are so glad that your sweet pup got the care they needed. -The Customer Service Team
Experiencia fantástica: Love this place. Very helpful and professional. I will make this place my go to vet
We love to hear it, Diane! We are always just a phone call away so do not hesitate to reach out with any questions or concerns. -The Customer Service Team
Experiencia positiva: Nice staff. Pricing seems a lot more since Lovet took over Westbrook. Good follow-up. I was called the following day for pet update and blood results.
We greatly appreciate your honest review, Terra! We appreciate the feedback. -The Customer Service Team
Experiencia fantástica: This practice is conveniently-located near my home. There is ample parking. The wait is never long and the doctor is punctual and never rushed. I can ask questions and answers are clear. Instructions for medication are easy to understand and carry out.
Thank you for taking a moment to share your experience, Joan! We greatly appreciate it and are always just a phone call away. -The Customer Service Team
Experiencia fantástica: Staff was very friendly and caring. I would highly recommend.
Thank you so much for taking a moment to share your experience, Rick! We greatly appreciate it. -The Customer Service Team
Experiencia fantástica: They did a great job with my not so easy to work with German Shepherd.
It warms our hearts knowing that your pooch was able to get the care and attention he needed. Thank you so much for sharing your experience, Bob! -The Customer Service Team
Experiencia fantástica: Friendly and knowledgeable staff. Attractive and clean facilities. I would recommend them.
Thank you for the feedback, Connie! We greatly appreciate it. -The Customer Service Team
Experiencia negativa: Took cat in for swollen outside cheek in December. Cat healed from abcess being lanced. Then had problems in her ear then moved to eye. After a month time with never seeing the same vet. They didn't answer when I would send email or text pictures. They are hard to get in to without an appointment but told me I could drop by. They are not a hospital so shouldn't be in title. After sending update picture and not hearing back I finally called, had to leave a message at mid afternoon didn't get a call back until 2 hours later to say I need to go to an emergency vet. Cats eye was bulging. Urgent care explained it was likely cancer and didn't know if she was well enough to make it through surgery. Had cat put down & your office later concurred it was probably cancer behind her eye as no elevated bacteria showed up in culture. Felt her critical condition warranted more timely care. Can not return with my other cat.
We are truly heartbroken to hear about your loss, Angela. Please accept our deepest condolences during this incredibly difficult time. Losing a beloved pet is never easy, and our hearts go out to you. -The Customer Service Team
Experiencia fantástica: The staff at Lovett Westbrook is exceptional I cannot say enough about Dr. Ramirez. She is an absolute wonderful, truly caring individual in her job that she does. She made the experience of me sadly having to have my poor cat put down Less painful. It’s very hard to find veterinarians and doctors that truly truly care about their patients. She showed this in the care that she gave to my Annie in her last day. The office staff at the front desk and the assistance are just absolutely wonderful. They’re so happy to be there and do their jobs. Their customer service is top notch. Thank you again for your care to my Annie and being so upfront with me
We're so sorry for your loss, Paula. Saying goodbye is never easy, but we're glad Dr. Ramirez and their team could be there to support you and Annie during such a difficult time. -The Customer Service Team
Experiencia fantástica: Took both of my cats here and they were nothing but wonderful. Any questions I asked were answered. Im unfortunately moving states otherwise I would have had all of my vet visits in the future here.
We are so glad that both your cats got the care and support that they needed. Thank you so much for sharing your experience, Hannah! -The Customer Service Team
Experiencia fantástica: Excellent Care for our little Honeybee. She was spayed and also needed a few baby teeth removed. We met with Dr. Laural Casler in the morning. She went through the process of the procedure and answered all our questions. We received a update just before Honeybee went into surgery, and received a call after from the Dr. telling us how Honeybee did during surgery and when we could come pick her up. Communication is Fantastic! ALL the staff are wonderful, caring and informative. I highly recommend Lovet if you need care for your fur Babies. ♥️
This reminds us why we do what we do, Kimberly! We are over the moon knowing that both you and your sweet Honeybee got the support and care needed. Thank you so much for sharing your experience. -The Customer Service Team
Experiencia fantástica: I got there 2 early making my wait a little longer than needed. The staff let me in with my 2 dogs , they were very professional and courteous and the Dr. Informed me of my dogs state of health she was very nice
We love hearing about your visit, Brent! If your furry friend left with a smile, and maybe a treat, tag @lovetpethealth and share your story online. It helps more pets find the care they deserve! - The Customer Service Team
Experiencia positiva: Was able to get a quick appointment and given all the pricing options to chose from, regarding the care of my cat, Buddha Von Meatloaf. They called me a few days later with her test results and they even emailed me the results. There was no pressure, and they offer in house payment plans, which I did not need, but was glad to know that was an option incase my cats care required more. Friendly staff. It was a good experience. I will go here again in the future.
We are so happy to hear that Buddha Von Meatloaf is getting the attention and follow up support they need! Thank you so much for sharing your experience, Alicia! -The Customer Service Team
Experiencia fantástica: Very kind and knowledgeable. My first visit they showed respect and compassion to help my little fur baby. He was feeling better in 24 hours!
We are so glad to hear that the entire Lovet crew was there to support you and that your furry loved one is doing better! -The Customer Service Team
Experiencia fantástica: Samantha and Dr. Ulcena were so nice and knowledgeable. They came up with an easy to stick to game plan for my pet's health. The front desk staff were so nice and reassuring. By the time I got home with the meds, I had the summary visit with next steps and what OTC products to by. I love Lovet. This location isn't my primary Lovet location but they had an appointment today and I'm glad I took it. The staff are so kind.
We are so glad to hear that Dr. Ulcena and the entire Lovet team were there to support you and your furry loved one. Thank you so much for sharing. -The Customer Service Team
Experiencia fantástica: The very best Animal Hospital that I have ever been to. Your pets are priceless and they treat them that way. Maecee Grey has been going to them since I got her when she was 3 months old (my third rescue) . The moment you walk into the door you're greeted with a smile and a kind face with a voice of concern and helplessness. Maecee Grey, loves Dr. Hummel and Dr. Johnson and the Staff just happens to be the very best of the best. After your pets procedure you can rest assured that someone from the Hospital will check on your pets condition and the day after they do the same. They've been a rock for me because I'm a worry wart but, they have managed to keep me from going crazy and I love them all for their comfort, concern and caring about your pet and the owner. If I was able to I would have loved to give them as many stars as there are in the sky !!!
Hi, Cheryl! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: We were clients of this clinic for over 10 years, and throughout our entire journey with our sweet pup, the care we received was nothing short of exceptional. From routine visits to the most challenging moments we could never have fully prepared for, this office consistently showed up with professionalism, compassion, and genuine love for our dog. When we received her cancer diagnosis, the entire team went above and beyond to support us — not just medically, but emotionally. The care and kindness we were shown through diagnosis, treatment, and ongoing comfort-focused care made an incredibly difficult journey feel manageable and grounded in trust. We are especially grateful to Dr. Larkin and Dr. Huber. Their compassion, honesty, and steady guidance helped us navigate the end-stage portion of her illness with confidence and peace. They took the time to explain options, answer questions, and ensure we felt informed, supported, and never rushed. Their empathy during this time meant more to us than we can express. We will always be thankful for the role this clinic played in giving our dog such a long, well-loved life, and we cannot recommend them highly enough.
We're so sorry for your loss, Kate. Saying goodbye is never easy, but we're glad our team could be there to support you and your sweet pup during such a difficult time. -The Customer Service Team
Experiencia fantástica: I've been to this Vet several times and have seen several different Vet's and Vet Tech's. Every one of them has been great. Super nice, caring and they listen. My dog is super scared of people and they handle her with such care and compassion. Highly recommend them!
It makes our day knowing that your anxious pup feels secure with their local Lovet team! We greatly appreciate you sharing your experience, Jennifer! -The Customer Service Team
Experiencia fantástica: Always very professional & very nice helped us out when we needed them at the last minute, Always take out babies there.
We are so glad that your fur babies are able to get the quick, quality care they need! Thank you for sharing your experience, we greatly appreciate it. -The Customer Service Team
Experiencia positiva: We transferred to this location from sarival and we just got a puppy. They changed their vaccines for life policy which is a bummer but the people there are always working to jump up to give a hand and answer questions. I love going to these guys.
We greatly appreciate you taking the time to give us your feedback and to share your experience, Elizabeth. Thank you! -The Customer Service Team
Experiencia negativa: My dog Cleo has been a patient at Westbrook Animal Hospital since the day I got her. She was a patient for 12 years. When Dr Hummel was there it was a top notch veterinary clinic. Unfortunately when he retired and sold the practice it went downhill. It seems like a franchise now and the employees do not seem to care the way Dr. Hummel did. My dog is ill and needs to be looked at but they cannot see her until Monday. She is a very small dog and Im concerned that she could get dehydrated very quickly. Unfortunately, they cannot find 15 minutes to take a look at her. When she was injured a few years ago I just brought her in to see Dr. Hummel and he took really good care of her. He stayed late to do a surgery to fix her dislocated shoulder. He was the best vet you could imagine. He so obviously loved the animals that he took care of. When she was injured I took her to an urgent care vet, who cost me 1100 dollars and they didn't do anything that helped my little one. As of now I am looking for a new doctor for my sweet little girl and if you know of a good and decent vet please post it here. If you haven't been here before, think about how you want your pet to be treated. I'm sure there are many much better places.
Thank you for reaching out to share your concerns with us, Carmela. We understand the importance of your issue and are committed to helping you find the right resolution. Since each of our hospital locations operates independently, they are best equipped to address your specific situation directly. -The Customer Service Team
Experiencia fantástica: Got us in quickly. Puppy didn't even notice booster shot. Very thorough. Had heartworm medication there at the store. Me Likey!
We love hearing about your visit, Shay! If your furry friend left with a smile, and maybe a treat, tag @lovetpethealth and share your story online. It helps more pets find the care they deserve! -The Customer Service Team
Experiencia fantástica: Never had better care for my dog. Through examination, expert advice. Highly recommend.
Thank you for sharing your feedback and your experience, Kenneth! We greatly appreciate it. -The Customer Service Team
Experiencia fantástica: Great care for my Maltese. The service provided was excellent. I appreciated her thorough explanation of my pets health and care.
We are so glad that both you and your Maltese pup got such great support from your local Lovet team! Thank you for sharing! -The Customer Service Team
Experiencia fantástica: We were from out of town and we were able to bring our puppy in for treatment of a uti. The doctor who helped us was amazing! She lived on our baby Pippi and got all The right treatment for her. Very impressive!
It warms our hearts knowing that your sweet pup was able to get the care they needed while you were traveling! We greatly appreciate you sharing your experience, Mary Ann. It helps more pets find the care they deserve! -The Customer Service Team
Experiencia fantástica: I have been a client at this clinic for a number of years. We’ve brought our dog and cat here for various conditions. We recently adopted a dog from a rescue and wanted to have checked out by our vet. Staff is friendly and the vet that examined our dog was vet thorough and kind.
We love to hear that your local Lovet team has been there to support your entire gang of furry loved ones! Thank you for sharing your experience, Justine. We greatly appreciate it! - The Customer Service Team
Experiencia fantástica: Always a good experience for our cat Figgy. They do a great job calming her during the visit.
It warms our hearts knowing that Figgy is getting the care and attention they need! Thank you for taking a moment to share your experience, Jaime! -The Customer Service Team
Experiencia fantástica: The service was prompt and friendly. My dog was given all her shots and the dr was knowledgeable and helpful. I have been taking my 4 yr old dog to this location and have always been satisfied.
We love hearing about your visit, Nancy! If your furry friend left with a smile, and maybe a treat, tag @lovetpethealth and share your story online. It helps more pets find the care they deserve! -The Customer Service Team
Experiencia negativa: If I could give this location negative stars I would. My family and I are absolutely devastated. We took our two 4 month old kittens in to be vaccinated and get an ear check. The vet and vet tech were both very nice. One kitten was brought out back for her vaccines. Hours after coming home she was limping. I figured it was the vaccines, she got two booster and the rabies vaccine. Within 48 hours she was completely paralyzed from the neck down and we found her laying in a pool or her own urine. I called this location, concerned that this was a reaction to the vaccines. I was told to bring her into an emergency vet clinic. Within 2 hours the vet at the clinic told us that recovery was slim to none and that euthanasia was the humane way to let her go. As the day went on she became more and more unresponsive, just laying there unable to move. Before going to Lovet she was a vibrant, active, agile, kitten. Loved to play and have treats. Loved to play and cuddle with her brother and now she's dead! My family and I are absolutely lost and don't understand what happened. The vet at the ER asked if she had a recent injury. We said no, and now all I can think is that she was mishandled while getting the vaccines, or the vaccines were given improperly. We just want answers, this whole experience was so traumatizing for us all, especially my 15 year old daughter.
We're so sorry for your loss, Whitney. Saying goodbye is never easy. If there is any way we can help, please do not hesitate to reach out to your local Lovet team. -The Customer Service Team
Experiencia fantástica: Super compassionate and very informative.. they took great care of my guy!!
We greatly appreciate you sharing your experience, Cheryl! We Lovet! -The Customer Service Team
Experiencia fantástica: Our first time seeing Dr Cohen and I was very impressed. She was clear and understandable. Very caring and concerned about Nacho. She changed his cough med and he has improved with doing so. Great experience.
Thank you so much for your kind words, Joanne. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: Dr. Gallagher and her team were excellent! They genuinely care and accommodate as needed. They are very professional, knowledgeable and friendly. I’ve been coming here for 10 Years for a great care for my pets. You will not be disappointed with their care. Keep it up great job team!
We absolutely Lovet that we've been part of your furry loved one's care for so long. Here is to many more to come! -The Customer Service Team
Experiencia fantástica: First visit to This location and I really liked the bet we saw, happy we transferred our fur baby’s care here! Thank you for taking great care of them!
Hi, Tammy. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia positiva: Very nice people and good vets. The one downfall is that they are very expensive but you get what you pay for. I've been taking my daughter there for a long time and I'm satisfied. I would say the best part is that they send a reminder just before your appointment and I've never had a problem with them answering the phone. Sometimes there's an emergency and they'll ask if you can hold but they're usually pretty attentive.
We are so glad to hear that your furry loved one has been getting the care and attention they need! We welcome you to share your experience with your friends and tag @lovetpethealth so others can see the care you and your pet received. Your story helps us spread more tail wags and happy paws! -The Customer Service Team
Experiencia fantástica: The Vet and her assistant were knowledgeable and helpful. The estimated price for our dogs issue was unbelievably high. We went to two more vets and found a reasonable solution. This place is always$$$$$$$$$$$
Thank you for taking the time to share your experience and feedback, Sharon. We greatly appreciate it. -The Customer Service Team
Experiencia negativa: We started at Westbrook Animal Hospital before it changed to Lovet. Always had excellent care for our mini Aussie Doodle. When I made this most recent appointment, all the doctors we had seen in the past were no longer there and we were told they only had one veterinarian on staff and that she was leaving in December. I don’t know what’s going on at the clinic but it concerns me that all the vets are leaving. Kind of concerning.
Thank you for taking a moment to share your experience and feedback with us, Nancy. We always aim to continuously improve visits for pets and their owners. -The Customer Service Team
Experiencia fantástica: Had appointment on weekend. Saw my dog and provided tests and medication. Staff and vet were professional, prompt and concerned.
We greatly appreciate you taking the time to share your experience! We are so glad the Lovet team has been there to support you and your furry friends. -The Customer Service Team
Experiencia fantástica: These people are the best. The second I got to the office I felt at ease (and I had been really anxious). From the receptionists to the docs I felt totally taken care of. It was "fun" being with them, and if I hadn't given my feral cats to my daughter I would be using this particular Lovet's services. Wonderful experience.
We are so glad that your visit with your local Lovet team was so good! We wish nothing but continued health and love for those sweet cats. -The Customer Service Team
Experiencia fantástica: Dr Hummel and staff have provided our English Bulldogs Reilly (10 years) and, now Sidney (2 years) the best care ever and, are much appreciated!
Experiencia fantástica: ALL staff is empathetic and thorough. I always receive a warm, friendly welcome. I am never pressured to purchase additional services. I am provided with suggestions related to the diagnosis of my dogs condition and decisions are left up to me.
We are so glad that you and your furry loved ones are getting the support you need! Thank you for taking a moment to share your experience, Susan! -The Customer Service Team
Experiencia negativa: Well, after 850.00 bill I have no answers, my dog is still in pain. I can’t get a call back for medication refills after 3 calls between here and the arrow location. If anyone knows of a better place please let me know! I really miss how it was before Lovet took over. They even wanted money to run my credit! Cruel really. I’ve paid off a surgery before… and the prices have totally changed.
Hello, Melissa. We are so sorry to hear about the communication issues you've been having recently. We wanted to let you know that we have escalated your concerns to management for further investigation. -The Customer Service Team
Experiencia fantástica: Good experience dog checked handled with care. Really liked the vet and assistant very pleasent
Thank you for taking a moment to share your experience, Connie. We are so glad that your pup was able to get the care they needed. -The Customer Service Team
Experiencia fantástica: Caring staff and Dr. Huber is amazing. He is companionate and thorough. 10/10
We Lovet that you love it here! Thank you for taking a moment to share your experience and feedback, Jessica. We greatly appreciate it. -The Customer Service Team
Experiencia fantástica: Very caring and kind staff. They take excellent care of my little dog, Clyde!
We are so glad that both you and Clyde are getting such great care! Thank you for sharing your experience, Susan! -The Customer Service Team
Experiencia fantástica: Both of our cats where there forctheir annual check up and immunizations. Every thing went really well and their vet Dr H sat e down in the room and discussed each cat individually and was very personable. I really appreciate the one on one communication about each of my cats. Thank you so much for this positive experience!!
It warms our hearts knowing that the Lovet crew has been there to support both you and your furry loved ones. Thank you for sharing your experience, Marcia! -The Customer Service Team
Experiencia positiva: They were great treating my little Yorkie. She was attacked by a coyote. I was so nervous and they were able to talk me down.
We are glad that the Lovet team was there for you and your sweet yorkie. We are wishing them a quick recovery and are always just a phone call away if you need anything. -The Customer Service Team
Experiencia fantástica: Unfortunately, I needed to take my elderly cat of 18 years to be put to sleep and everyone here handled it with such compassion and delicacy. The person who answered the phone call was so nice, as well as the veterinarian and staff. They handled our situation so well and made it just a little easier even though it was tough. Thank you so much! Your kindness was so much appreciated!
We're so sorry for your loss, Kristi. Saying goodbye is never easy, but we're glad our team could be there to support you and your furry loved one during such a difficult time. Thank you for sharing your experience. -The Customer Service Team
Experiencia fantástica: Lovet Pet Health Care Westbrook is AMAZING. A COMPLETE breath of fresh air. My family and I had been bringing our pets to my previous vet since the mid 1980s and they were wonderful. Then about early 2010s something happened and it just kept getting worse and worse until the last straw broke around 2021-ish. I was desperate and westbrook took me in as a new patient immediately...they helped my baby (10 yr old blue nose pitbull) get better from her allergies and kept her better. The previous vet had me going once every 3 months. Westbrook got it down to twice a year. I was scared to go somewhere you didnt have 1 single dr. But they proved that was not an issue, every dr I had/have was/is amazing, kind to my dog, very personable, the front office staff is AMAZING, when I was running late from traffic once and called, they said that was fine and to just bring my baby in... when the last place would have canceled the appointment LITERALLY if you walked in 30 seconds late and I am not exaggerating. I experienced that exact scenario. Not only all of this but if your bill is over 400 they allow payment plans. I could not be happier with this veterinary hospital and I HIGHLY recommend them.
This truly made our day, Brittany! We are so glad that the entire Lovet crew has been there to support you and your furry loved one. Thank you for sharing your experience! -The Customer Service Team
Experiencia fantástica: They are nice and excellent service I would recommend to every one to take there pet to Lovet pet HEALTHCARE : )
This made our morning, Lotrita! Thank you for the support! -The Customer Service Team
Experiencia fantástica: It was wonderful.The veterinarian took care of my pet with such concern.Everyone in the office was so friendly.and outgoing!
Thank you for taking a moment to share your experience with us, Laurel! We are glad you Lovet here. -The Customer Service Team
Experiencia fantástica: Bailee was such a huge help for my baby and was so patient with my nervous little boy!! She’s the best!
We are so glad your sweet baby was able to get the care they need and deserve. Shout out to Bailee! -The Customer Service
Experiencia negativa: The only reason why I even gave one star is because that's the only way to rate or review these guys otherwise they would get zero. It started out when we first went to Westbrook before they turned into Lovet ,the people there were wonderful. They had techs that were kind and we really liked taking our dog there. But then when Lovet took over we didn't see the young and kind techs there anymore. But now there's an older woman that is extremely nasty and angry and Lovet is all about making money and not caring about your pet. You can't even get a toe clipping unless you do an exam .Absolutely horrid the way they started treating people and the animals. I called Lovet ahead of time and they agreed to give me the pill for the dog for the heartworm so when the dog was brought in by my boyfriend they shot my dog up with a shot without my approval and they were not nice about it. Horrible don't go here people there's too many other places to go. Lovet loves your money not your pet.
Thank you for providing your feedback and letting us know about this issue. If there's anything we can do to improve your experience, please feel free to give us a call at (623) 825-9170. -The Customer Service Team
Experiencia fantástica: Love it overall, the care the attention and the doctor that assisted us very respectful and loving person and the staff in general ❤️
We love to hear this, Erica! We Lovet that you love it here. -The Customer Service Team
Experiencia fantástica: Quick, kind, and a no-stress experience for Salmon, my cat.
We are so glad that the Lovet team was there to support both you and Salmon! Thank you for sharing your experience. -The Customer Service Team
Experiencia fantástica: This is a great place to go. You can tell everyone there loves their job. My little yorkiepoo just loves it there.
We are so glad to be part of your furry loved one's care! We love that they Lovet here. -The Customer Service Team
Experiencia fantástica: These ladies are phenomenal at the care, empathy, and support they offer both pets and people. If I could give them 200 stars I would, our family has used this vet for years and recently had to bring a family member's pet in for an emergency service. Every single person from the front desk to the vet handles the situation in a way that they would want their own pet and people to be treated. Absolutely love the staff here, and the new staff fits in perfectly with the cohesive dynamic. Everyone is so wonderful and I can't say enough good things, when it comes to cost, they are extremely fair and reasonable and don't try to push services that are unnecessary.
Hi, Liz. Thanks for taking the time to share your positive experience at Westbrook Animal Hospital. We truly appreciate it!
Experiencia negativa: Doctor barely spent any time in room with me and my dog. Gave 2 options for my dog's issue and then left. Never to be seen again. Vet assistant found out they were out of one option. She couldn't answer my questions. Had to go and keep asking someone. The straw that finally got me was she was going to charge me for showing me how to do the procedure at home on my dog. If they would have had the other option...it was done there in office. I wanted them to do it there. Was there almost an hour and left frustrated.
We wanted to thank you for taking the time to share your honest review, Kristi. We can understand your frustrations and are happy to take your feedback so that we can improve and strengthen our pet care visits.
Experiencia fantástica: This is Sammy, our new mini schnauzer. The staff were very friendly and the doctor explained all that we needed to know. They were the same with our previous Murphy. Definitely would recommend Lovet.
Thank you so much for your kind words, Grace. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia negativa: Sadly, this place has gone downhill since it was taken over by Lovet. Westbrook (as it was) was a place that always took excellent care of our pets. Now (as Lovet) between the seemingly non-stop staff changes and the care quality decline we can't even get a nail trim done correctly. I guess we'll be looking for a new vet.
Hello, thank you for your honest review. We are always open to feedback about how to improve your experience. If there is anything else that we can do, please call us directly at (623) 825-9170 and a care team member would be happy to assist you.
Experiencia negativa: Very upset with their prescription refill service. I am waitng a full day and a half for some response. No phone call. No email. No text. No confirmation that I have made a prescription request. Meanwhile my dog is without her pain medication for arthritis.
Hello, Win. We are sorry to hear about the prescription issue you've been having. We will be reaching out to management on your behalf to look into your concerns.
Experiencia fantástica: Very compassionate team. Despite my first visit ending in euthanasia everyone was kind and let us take the time we needed
We're so sorry for your loss, Carrie. Saying goodbye is never easy, but we're glad our team could be there to support you and your furry loved one during such a difficult time. Thank you for sharing your experience.
Experiencia fantástica: Didn't get service for my senior dog as it would not make much of a difference unfortunately. But the kindness from all the employees, and they took me in without an appointment. They were very caring and friendly, would recommend to anyone.
Thank you for taking a moment to share your experience, Willie. We are glad that the team was there for support. We will have your senior pup in our thoughts.
Experiencia fantástica: I was on vacation and my 8 pound dog was attacked by a coyote! Dr Stewart took excellent care of her! Yes, she survived!! Thank God!! The whole staff has been wonderful!
It brings joy to our hearts hearing that the team came to your pups aid and that she's thriving! We greatly appreciate you taking a moment to share your experience, Carolyn.
Experiencia positiva: I was at Lovet with my cat for his annual exam. He doesn't like leaving the house and was stressed. The staff was welcoming and took care keep Wilson relaxed. They did a good job with the exam and Wilson was fine throughout the visit. I appreciate how the staff was upbeat and professional.
We appreciate you taking a moment to share your experience, Debora! Wilson was a total rock star and we can't wait to see him again.
Experiencia fantástica: Can't thank your whole staff enough for the care and support you have given our dog Sandy. We just moved to the West Valley and we feel so fortunate to have found you. She has Valley fever and will need ongoing care so we will be seeing you often.
Hi, Sherrie! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: Sidney our 4 year old bulldog, Loves the staff, female, that give him his nail trim plus treats. His little bulldog butt wiggles an he is soooo excited. The lovet staff friendly an love animals.
Thank you so much for your kind words! We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia negativa: If you want to get price gouged and told certain services were performed and they were not, go here. Clearly felt I was taken advantage of because my other vet was not open on a Saturday. Got two other quotes from two independent vets and because this is a chain store this is why they charge so much. Got nothing in return but a snarky response from the manager and the doctor was very passive aggressive as well. Because they were not thorough after an unblocking of my cat and an x-ray was not performed after the unblocking I had to take my cat back in and get it checked out by my regular vet who found Stones right away. Don't piss on me and tell me it's raining! Clearly had you done the X-ray and not just an ultrasound after an unblocking a second surgery could have been prevented. Clearly you did not because two days later I had to bring him back and express his bladder. I will be contacting the vet board. The overcharging is predatory at best! The lying saying certain things were performed when they were clearly missed is unethical. But hey if you have thousands just to throw away just come here. Could have saved myself almost $3,000 going somewhere else! Your fee schedule that you so rudely said to me is beyond unfair and utterly expensive. Other than that the vet tech was very nice to my cat. You would think with the double amount of money I had to pay here versus everywhere else they would have got the job done the first time and now an unnecessary surgery had to be performed! Now my poor cat is suffering mentally and physically. And also after a serious procedure why was not my cat not offered a cone on his head and if they didn't offer to give me one why didn't they suggest I get one so he wouldn't lick the incision area and get it infected!!! Never in my life have I been to a vet where they didn't offer an e-collar after a procedure! Run don't walk here! Greedy corporate chain and rip off prices! Update: Refilled medication at my regular vet today. Same mg/ml, and was of course charged $50 more for the one at Lovet! Not only are you price gouging on your services performed your price gouging on the medications as well which is totally unethical! Shame on you!!
Thank you for providing your feedback and letting us know about this issue, Lisa. If there's anything we can do to improve your experience and make sure you Lovet here, please feel free to give us a call at (623) 825-9170.
Experiencia fantástica: We recently lost our sweet Aussie. We had seen Dr Ullman who took blood to see if anything was up. Our girl didn’t make it through the night. Blood work showed cancer was in her spleen, liver and was very fast spreading. We are thankful she went fast. The staff was wonderful when my husband took her in for cremation. Dr Ullman talked with him and sent me a text voicing her condolences. Very pleased with the staff every time I took her in.
Hi, Linda. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Very friendly staff and Dr Stewart .Ginger is always in good hands. We have told My sister in-law and they are very about the service they gave Finn.
Thank you so much for your kind words, Robert. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: My dog and I had our first time client visit. The staff was knowledgeable and kind. The staff explained everything that they were doing and were transparent regarding the cost of each test and procedure. I'm glad we chose this vet clinic and will be returning for my dog's Healthcare needs.
Hi, Felida. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: When I took my puppy in the first time, they got me in right away. The doctors and all staff were very professional and caring. They made a follow up call.
Hi, Frieda! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: This was my first experience and it was awesome! I didn’t even have to sit down in the lobby and wait I was taken directly to an exam room. All of the personnel I came into contact with were very kind and caring with friendliness and professionalism mixed in. This will definitely be my new vet
Thank you so much for your kind words, Krista. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: Love the employees here. They took great care of my little puppy. I'm so happy I took him there. He received great care.
Thank you so much for your kind words, Barb. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: Honey was in for her monthly Librela shot. The staff is so personable and considerate. I enjoy my brief but frequent encounters. The Doctor’s are first class, I feel very comfortable with them caring for my fur baby.
Hi, Peggy! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: Drs. STEWART and COHEN and their team were so good to our German Shepherd, Betty. Betty had a tumor that was successfully removed. They diagnosed and scheduled the surgery immediately. The cost ended up less than the initial estimate, which was honest and kind. I had to return for a followup when one of the stitches were torn out post op. Dr. COHEN repaired with staples and the surgery scar has healed without issue. Thank you very much Lovet for your hard work on Betty! We are very thankful we found you!
Hi, Chris. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: I've been searching for a vet for my guy, and having experienced top notch care at Lovet Westbrook Animal Hospital, will never go elsewhere. The staff are caring professionals which shines through when you meet them.
Thank you so much for your kind words, Susan. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia positiva: Very nice staff but I miss the old small business. Now owned by a corporation . No longer the neighborhood Vet. Also the allergie shot is very expensive even with the senior discount.
Thank you, Denise. We really appreciate you taking the time to share your experience with us.
Experiencia fantástica: Have been coming here for years, they take such good care of your fur babies and genuinely care.
Hi, Caroline. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: I am so impressed with the staff. I had an urgent need and I was not able to get in today. Not to mention calling late in the afternoon. Most leave it at that. Not them. I was offered and transferred to thier schedulers for the group. Who were able to help me find an appointment at another location. The kindness of all involved helped me get through my emergency with my pet. I am forever thankful.
Hi, Adela! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: Phoebe got into a new bag of food in closet .& overate throwing up & pooping a lot & i was worried as I didn’t realize it til hours later & suddenly remembered she would smell at that closet door so checked it out & found she had gotten into that food so called vet & they said to bring her in which I did & they checked her out & gave her a shot & she was fine that nite on, thankfully!
Hi, Judy! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: This is an excellent vet! I was concerned about my cat recent change in behavior and wanted to be sure it wasn't a medical issue. They were so friendly and explained my options thoroughly. The price was reasonable to ensure the health of my Otis. The tests confirmed he is healthy but also confirmed he's moody and rude. I used to drive to see our vet in Wickenburg but I'm glad we've found such an awesome vet nearby. Thank you!
Thank you so much for your kind words, Nik. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia negativa: Our dog was never examined by a veterinarian, no one told us she would likely die. We spent close to $1,000 (financed) and Lady was dead by morning and we have a lot of useless supplies! So I have a dead dog (no they won't take the body 8 hours later unless we pay another 300!l) and her puppy looks for her... Poor Nimbus.
Hi Lorrie. Thanks for your honest review. We really want you to Lovet here and would like to know more about how to improve your experience. A Lovet staff member will be reaching out to ask you more about your feedback, so please keep an eye out for a message from us in the next few days.
Experiencia fantástica: I can’t thank Lovet Westbrook enough for everything they did for my dog, Dyno. We had already spent $1,200 at another vet and still didn’t have answers or a clear path forward. I came to Lovet Westbrook for a second opinion, and it turned out to be the best decision I could have made. Their team took the time to truly listen, re-evaluate Dyno’s condition, and put together a treatment plan that ultimately saved his life. They were compassionate, thorough, and genuinely cared — not just about Dyno, but about me as a worried pet parent too. On top of that, when finances became a concern, they offered financing options that made it possible for me to move forward with his care without the added stress. That kind of support is rare, and it meant the world to me. Because of Lovet Westbrook, Dyno is still here — happy, healthy, and full of life. I will always be grateful. If you’re looking for a veterinary team that truly cares and goes above and beyond, this is the place to go.
Hi, Brian. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Our cat, Willow is doing very well since we brought her to you for treatment. She is back to herself and is gaining some of her weight back. Thank you very much!
Hi, Earl! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: This is one place where the care is unmatched. They are compassionate and the staff has such a care for their jobs. Dr Cohen is an Amazon veterinarian who I trust with all my heart!
Hi, Kristen. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Dr Ullman was excellent as usual, as was Jennifer, our vet tech. I am always so impressed with the way my dog is treated by everyone in this office. I wouldn't go anywhere else for my dog's care.
Thank you so much for your kind words, Bev. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia fantástica: The vet who took care of Rascal did an excellent job. She was friendly and talked freely and told me exactly what she was doing and what she diagnosed and will prescribe for Rascal. Thank you!
Hi, Betty. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Dr Strautman was awesone very thorough took her time with my dog figuring out her diagnosis. The front office staff was friendly and helpful.
Hi, Becky. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: If it wasn't for Lovet and their payment plan my wonderful dog wouldn't have been able to get a surgery he needed after getting hit by a car. They took us in immediately and took care of us like family. They offered really good payment plans that I wasn't offered at other places. Peewee is now home and resting (currently 6 days post op) and his personality is coming back!
Thank you so much for your kind words, Gina. We're so glad you Lovet here, and we really appreciate you taking the time to share your experience with us.
Experiencia negativa: This office has changed drastically! They want to overcharge for various testing, I didn’t learn anything new about what was going on with my dog and charged $75 for an exam, not solution oriented and when I complained about the service they made up all kinds of things that never were discussed in the appointment including allegations. I would not recommend anyone to go there. Thankfully I was referred to another vet by a friend who has an extremely ethical practice and actually cares about my dog’s health not just charging various fees.
Hi Amy. Thanks for your honest review. We really want you to Lovet here and would like to know more about how to improve your experience. A Lovet staff member will be reaching out to ask you more about your feedback, so please keep an eye out for a message from us in the next few days.
Experiencia fantástica: Everyone in the office is very friendly and caring. The doctors always give you the time needed to answer quetions and address concerns. A visit is always followed up the next day with a call to see how my pet is doing. I recently informed the office that we had had to euthanize our 17 year old miniature dachshund. Dr. Stewart gave me a personal phone call to express her condolences and I received a card with a handwritten note from the each of the staff members. It was very touching and showed that they really care.
Hi, Carolyn. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Everyone was very welcoming! It was our first visit! Just moved from IL and looking for a new vet was stressful and they made it so easy and supportive to out Lola❤️ Thanks again for your kindness!
Hi, Amira. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: They were very caring towards my cat. The appointment was quick and they didn't try to upsell me on vaccines we didn't need! I appreciate the great friendly service!
Hi, Melissa. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia negativa: LOVE Dr. Cohen! But the pricing is outrageous! Dental cleaning and two extractions=Over 3000!!!! Sad to leave, but have to find a vet facility that cares more about the animal and people, than filling their pockets.
Thank you for providing your feedback and letting us know about this issue, Kathy. If there's anything we can do to improve your experience and make sure you Lovet here, please feel free to give us a call at (623) 825-9170.
Experiencia fantástica: We’re happy with the care our dog received and will definitely be back. It’s really more expensive than we can afford on our retirement pay so we’ll only come if things are really scary.
Hi, Joyce! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: Appreciated us and our Bella. They listened and created the best treatment plan for Bella, bearing in mind how to keep costs reasonable. Everyone in the office...vets. techs, and office staff were there for us. We highly recommend this Lovet Westbrook.
Hi, Sharon. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: Wonderful experience: everyone we met was refreshingly, cheerfully, polite and caring. We had a conversation directly with the Dr. (Veterinarian) concerning the reason for our visit and received from that a very detailed explanation of our puppy's problem and several options for care... A wonderful experience all the way around!
Hi, Sheryl! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
Experiencia fantástica: After 5 vets including OSU Vet school tried to kill my Roscoe and an insane coward idiot at the Oklahoma State Vet board mouthing off saying " Your Dog is to old anyway he's 13 years old?? I left Oklahoma City and brought Roscoe (The miracle Dog) to this group of veterinarians after a desperate search on Google while in Prescott last July. Roscoe and I were treated very good this time and proper explanation and testing were done. I opted for a surgery to remove Roscoe's spleen with a tumor. I was also given their fantastic plan that allowed me to put 25% t down and make interest free payments. Roscoe had a successful surgery and recovered well at a hotel for 3 weeks at which time the test came back that he was Benign!!!(Another miracle). (Continued)
Hi, K. We're so glad that you Lovet here. Thank you for taking the time to share your feedback with us!
Experiencia fantástica: They are so helpful and super friendly with my dogs. After previous bad experiences at another vet, I truly trust Westbrook with my babies
Hi, Erin! Your feedback is greatly appreciated. Thank you so much for taking the time to rate your experience at Lovet Pet Health Care - Westbrook!
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