Animal House of Chicago
Información sobre Animal House of Chicago
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-18h
- Martes: 8h-18h
- Miércoles: 8h-14h
- Jueves: 8h-18h
- Viernes: 8h-18h
- Sábado: 8h-13h
Bienvenido a Animal House of Chicago, donde los amantes de las mascotas encuentran el cuidado veterinario que merecen sus amigos de cuatro patas, plumas o escamas. Situado en el corazón de Chicago, nuestro hospital veterinario se enorgullece de ofrecer una atención veterinaria integral para una amplia variedad de animales, desde perros y gatos hasta aves, pequeños mamíferos exóticos y reptiles.
Nuestro equipo de veterinarios altamente capacitados cuenta con una vasta experiencia y un profundo conocimiento en el manejo tanto de especies domésticas como exóticas. En Animal House, entendemos que cada mascota es parte de la familia, por lo que nos dedicamos a ofrecer los mejores servicios de salud animal en un ambiente cálido y acogedor.
Ofrecemos una gama completa de servicios que incluyen cuidado preventivo y de bienestar, cuidados dentales, procedimientos quirúrgicos, hospitalización veterinaria y avanzadas pruebas de diagnóstico. Además, contamos con opciones de alojamiento especializado para gatos, aves y otros animales no convencionales.
Su tranquilidad es nuestra prioridad. Si necesita una cita, no dude en llamarnos al (773) 878-8002 o reserve su espacio en línea. ¡En Animal House of Chicago, su mascota será tratada como en casa!
Nuestro comentario desde InfoVet sobre Animal House of Chicago:
Animal House of Chicago es una práctica veterinaria de confianza, conocida por su atención compasiva y minuciosa para una amplia variedad de mascotas, incluidas especies exóticas. Los clientes elogian constantemente al personal dedicado y al servicio excepcional, afirmando:
- Confianza Duradera: Muchos dueños de mascotas han confiado en Animal House durante años, sintiéndose seguros en la atención que reciben sus mascotas.
- Personal Compasivo: El equipo es reconocido por su amabilidad, paciencia y profunda comprensión de las necesidades de los animales. Los dueños de mascotas agradecen la atención individualizada que se les brinda a sus queridas mascotas.
- Atención Integral: Desde chequeos de rutina hasta tratamientos especializados para mascotas exóticas, los clientes confían en la experiencia del personal veterinario y sienten que sus mascotas son realmente cuidadas.
No obstante, algunos clientes han encontrado desafíos. Algunos mencionaron preocupaciones sobre el nivel de conocimiento de los técnicos con especies animales específicas, lo que llevó a experiencias menos que óptimas. A pesar de estos pocos casos, el sentimiento general es de aprecio y recomendación hacia los servicios de Animal House, destacando especialmente el compromiso por ofrecer un entorno cálido y acogedor.
Servicios
Animal House of Chicago: Opiniones
Experiencia fantástica: You’re the only vet’s office I trust! This is the only vet I’d trust to know what to with any rescue animal’s special care. The legacy of love that’s been built into Anima House is amazing and it shows in the staff that has stayed for a decade! Completely comprehensive care for any critter you could possibly love.
Thank you, Alexie, for sharing your thoughtful feedback! It truly warms our hearts to know that you trust us with the care of your rescue animals. We deeply value the commitment of our dedicated staff and are grateful for your recognition of the comprehensive care we strive to provide. Your kind words about the legacy of love at Anima House resonates with us, and we look forward to continuing to support and care for your cherished critters.
Experiencia fantástica: The staff and doctors always take great care of my bunny and provide compassionate and professional service!
Thank you so much for your kind words, Katrina. We really appreciate you taking the time to share your experience with us.
Experiencia fantástica: You all are the best. Missed you these last 3 years and am so glad to be back, even if it's a longer travel. Was able to book quickly, and you treat Merle with such great care. He loves visiting you and that means the world to me.
Thank you, Jonathan, for your thoughtful message! We’re genuinely delighted to have you and Merle returning, even with the extended travel. It’s heartwarming to know that Merle enjoys his time here, and we sincerely appreciate the trust you place in our team!
Experiencia fantástica: Animal House takes wonderful care of our feathered family. The staff truly love animals and provide the best medical care - we wouldn't go anywhere else!
Thank you for your kind words KB! We’re truly grateful for the trust you place in us to care for your feathered family. It’s our commitment to provide the best care possible, and your support is invaluable to us. We look forward to continuing our relationship with you and your pets.
Experiencia negativa: My visits for my bunny was for checkup & vaccine. Dr. Jenny was good and take care of her. Unfortunately their technicians were not knowledgeable about rabbits and made my rabbit very uncomfortable. Wasn’t even able to calm the rabbit(she was extremely stressed) and didn’t know how to hold her accurately and couldn’t put the needle one the first couple of tries. Didn’t know how to handle at all. I was so stressed because they could have hurt her. They put the thermometer in and out like 20 TIMES because they couldn’t spot where was it.
Thank you for sharing your experience, Hazal. We're delighted to know that Dr. Jenny provided excellent care for your bunny. We appreciate your insights regarding the challenges you faced with our technicians, and we understand how important your rabbit's comfort and safety are. Your feedback is invaluable, and we will leverage it to enhance our training and services. Thank you for helping us innovate and improve.
Experiencia fantástica: Everyone was so nice. The Doc was very caring and through.
Thank you for your thoughtful words. We're thrilled to know that you had a positive experience!
Experiencia fantástica: Animal House has been my go-to for 3 years. They are always consistent and responsive, and friendly, too and their prices are reasonable. Fayth Kim, DVM was my cat Xena's vet, and they were wonderful on all levels. Great communicator, very empathetic, very smart. I'll request Fayth for all future visits. Steve G
Thank you, Steve, for your thoughtful words and for being a valued customer over the past three years. It's wonderful to know that your experiences with our team have been so positive. We truly appreciate your feedback regarding her communication and empathy. We are committed to nurturing that same level of care for Xena moving forward.
Experiencia fantástica: This is the #1 place in chicago to bring your exotic pet. The staff is so thorough and empathetic every time I visit/schedule an appointment/schedule for boarding. I don't think there's another exotic animal hospital which could accomplish the work these folks are doing here. Thank you!!!
Thank you so much for this heartfelt review — it truly made our day! We know how special exotic pets are, and it means everything to us that you trust our team with their care and boarding. Hearing that you feel supported and cared for each visit is exactly what we strive for. We’re so grateful to have you as part of our hospital family and look forward to seeing you both again soon!
Experiencia fantástica: Everyone was so wonderful here! I can’t recommend them enough. They took great care of my snake.
Thank you, Nicole, for your thoughtful feedback! We’re glad to hear that your experience was positive and that your snake received the care it deserves. Your trust in us is greatly appreciated!
Experiencia fantástica: Very friendly! Clean! Trustworthy. Board my birds here exclusively
Hi Chantal thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Experiencia fantástica: I have been using AH for many years. This is the first time seeing Dr Kim; Dr Kim and the tech (sorry, I don't remember their name) were great with my cat! And when Dr Jenny called me later with the lab results, she made sure all my questions were answered. Such a professional and caring team!
Thank you, Matt, for your thoughtful words and for your ongoing trust in us. We're genuinely pleased to know that the team took great care of your cat. Your feedback means a lot to us and inspires us to stay true to our commitment to quality care.
Experiencia fantástica: We always have a great experience here - the vet techs are kind and patient and Dr. Jenny and Dr. Byron are extremely thorough in going through results and options. We also always get a follow up call to check on our pet's progress. We've had both dogs and cats as patients there and we have felt very happy with the treatment for both.
Thank you so much for the feedback, Jennifer! We appreciate it!!
Experiencia fantástica: Yuki (my feathered baby) and I have always had a great experience at all the vet visits and boarding. Yuki is always well cared for and he seems to really enjoy being around others birds when he goes in for boarding. If my baby is happy (and he is!), I'm a happy momma!
Thank you, Maria, for sharing your lovely experience with us! It warms our hearts to know that Yuki enjoys his visits and boarding. We take great joy in caring for him and ensuring he feels happy and safe. We can’t wait to welcome you both back soon!
Experiencia fantástica: Everyone was friendly and helpful, and they were kind to Elwood (he's just shy of 2 years old and has serious puppy brain, so he's a handful).
Elwood was such a good boy, Laura. I helped with him personally. Thank you for this sweet review!
Experiencia negativa: Worst clinic I been to. They killed my pet, would never ever be here, he was a healthy boy and after he goes in there he dies.
Angie, we deeply appreciate you sharing your experience with us, and we are genuinely sorry to hear about the loss of your beloved pet. Your feedback is invaluable, and we want to ensure we address your concerns thoughtfully. Please feel free to reach out to us directly so we can discuss this further. Thank you for your understanding.
Experiencia fantástica: Everyone has always been kind, detailed in explaining care and diagnoses. Plus the boarding condos(?) are really nice!
Thank you, Crystal, for your thoughtful feedback! We're thrilled to hear that you valued the kindness and attention our team offers. It’s also wonderful to know that you enjoyed the boarding condos. We’re excited to keep evolving and providing you with exceptional service!
Experiencia fantástica: Came here after years with another vet. A mass removal for my pet rat was almost half the cost of my previous vet! The staff is very caring and kind and they've exceeded my expectations in quality of care, service and affordability! They don't force you to choose between "upgrades" to your pets care or sacrificing their comfort for financial stability. They are straightforward about required care and don't toy with your wallet or your heart. I can't express my appreciation enough. Thank you ❤️
Thank you so much, Jess, for sharing your delightful experience with us! We’re truly happy to hear that our team was able to offer the care and affordability you were seeking. Your generous compliments about our clear communication and compassionate service warm our hearts. We are grateful for your trust and are excited to continue caring for your pet with the same dedication.
Experiencia fantástica: I've been taking my guinea pigs and cat here since 2022 for both vet and boarding services. Absolutely wonderful staff!
Thank you Brianna for your awesome 5 star review!
Experiencia fantástica: The staff was kind and helpful! Our doctor was very knowledgable and clearly experienced with bearded dragons and answered all of my questions. They provided my beardie who has MBD with great care and recommendations and I plan to come back soon!
Caitlyn, we genuinely appreciate you taking the time to share your positive review! Thank you from the Animal House of Chicago team!
Experiencia fantástica: I have been taking rabbits and guinea pigs to Animal House for years. They are very good with exotic pets.
Thank you, Julia, for your thoughtful words and ongoing trust in us. We're pleased to know that you've consistently had positive experiences with our care for your rabbits and guinea pigs. Your feedback means a lot to us!
Experiencia fantástica: Animal House is incredible. Everyone that works there is so helpful, attentive, and understanding. Dr. Jenny is such a good listener and I trust her advice 100%. My oldest cat (20 years old and counting!!) has been going there 15 years!
Thank you, Rebekah, for your positive review! We love that you have been entrusting us with the care of your cats for the past 15 years. We look forward to continuing our relationship and look forward to seeing you again soon!
Experiencia fantástica: The staff at Animal House have been taking care of our pets for over 20 years now. Honestly I can’t imagine taking them anywhere else!
Thank you so much, Jason, for your warm words and steadfast loyalty throughout the years. Your trust and support inspire us every day!
Experiencia fantástica: Truly a pleasure to go to Animal House of Chicago! I’ve had very poor experiences with other exotic vets and that has not been the case here. The staff are very knowledgeable and compassionate, the former being hard to find when it comes to ferret care!!! I’ve boarded one of my ferrets here and gotten him a deslorelin implant replacement. Both times the care has been impeccable and staff gush over seeing him!! I will be taking my second ferret here the next time she needs a checkup as well! Not to mention the prices here have been cheaper than the other exotic vet I was taking them to with way less wait times at appointments!
Thank you, Megan, for sharing your thoughts! We're genuinely pleased to hear about your positive experiences with our team and the care your ferrets have received. It's heartening to know that our dedicated staff has made a meaningful impact for you. We’re looking forward to seeing your second ferret for her checkup soon. Your feedback truly means a lot to us!
Experiencia fantástica: Great service, a bit pricey but worth it, and they have great staff that love animals. They gave us an estimate, and were willing to work with us on procedures and price.
Thanks for such nice words, Judy! We are so happy to get to have such awesome clients like you!
Experiencia fantástica: Great place for animals. They were really kind and understanding!
Thank you, Loay, for your encouraging feedback! We’re delighted to know that your experience was a positive one and that you valued the kindness and understanding we strive for.
Experiencia fantástica: Dr Jenny, Kat and the rest of the front house staff are amazing! Cannoli loves her new vet.
Priya, thank you so much for taking the time to leave this awesome review. We really appreciate you. Please let us know what we can do for you in the future!
Experiencia fantástica: The office is clean and the staff are all very friendly and kind. The veterinarian are very knowledgeable and gentle.
Hi Lisa, thank you for the 5-star rating! We're delighted to know you had such a positive experience. Thank you for your ongoing support!
Experiencia fantástica: I love working with Dr. Tellez. She is always so tender with with my bunny and patient with me and all my questions. She's never made me feel rushed and that is truly invaluable. Thank you, Dr. Tellez.
Thank you so much for your kind words, Maritza. We really appreciate you taking the time to share your experience with us.
Best,
Animal House of Chicago
Experiencia fantástica: Everyone was so friendly and they really go above and beyond to make sure your pet feels as comfortable as possible. And they don't pressure you to get services your pet doesn't truly need. 10/10 would recommend!!
Thank you for the review, Megan! :)
Experiencia fantástica: Staff is very friendly and knowledgeable. All the techs and doctors treat your pet with kindness and excellent care.
Hi Connie, we're so pleased to hear about your wonderful experience with our staff and the excellent care your pet received. Your kind words truly brightened our day. Thank you for the glowing 5-star review!
Experiencia fantástica: Great to feel welcomed and like family. Thank you for your support and care you give our fur babies.
Hi Sandra, thank you for the great review! Our entire team works very hard to make sure that we are offering the best experience. We appreciate you and look forward to seeing you and your pet next time!
Experiencia fantástica: I have been taking my African Grey to Animal House since 2009! The care they have taken of my Parrot and the records they have kept all this time... They are the best when it comes to your Exotic Animals! They also have boarding for parrots! Highly recommend!
Thank you, Melissa, for your heartfelt words and your unwavering trust since 2009! We're delighted to know that you've had such a wonderful experience with our care for your African Grey. Your recommendation truly means the world to us, and we remain dedicated to offering the highest level of care for all exotic animals, just as we have for you.
Experiencia fantástica: They took great care of my last pet (hedgehog) and there was no doubt they'd be great with my new kittens, too. And they are. Super sweet staff, excellent "dog free" zones in the waiting area, and - unlike my experience at two locations of another (chain) vet in the area - there was NEVER an attempt to upsell me more procedures or overpriced products. A+++
Thank you, K Penrose, for your kind feedback! We’re so happy to hear that you and your pets enjoyed a positive experience with us. Our team is committed to delivering quality care while maintaining a balanced approach. We truly value your trust and look forward to continuing to support you and your furry companions!
Experiencia fantástica: The level of care from the doctors all the way down to the technicians is unmatched by any other veterinary clinic I’ve been to. I would trust no one else to care for my fur babies.
Thanks for the 5 star review, Thomas! We think Dr.Jenny is awesome too!
Experiencia fantástica: Extremely compassionate and easy to work with staff who helped my senior guinea pig and me navigate end of life care. Grateful to the entire team, including the staff and Dr. Jenny, for helping accommodate time sensitive needs during an emotionally and medically intense time. Beyond sound medical advice and strong logistical coordination, they were transparent with pricing to help me make informed decisions as the situation evolved. Looking forward to starting my other pet as a patient.
Thank you, Allison, for your kind words. We're truly grateful that Dr. Jenny and team, could be there for you and your guinea pig during this difficult time. It means a lot to us that you felt understood and supported. Your sweet little piggy was such a trooper. We’re thinking of you and looking forward to welcoming your other pet into our care.
Experiencia negativa: We were referred to a vet there by a local reptile expert. Last year, our reptile was examined by an experienced exotic pet vet. This year, they switched us to a less-experienced doctor without telling us at time of booking. It is improper to switch doctors without first telling the client. They did not examine our pet on the exam table in front of us like other places do. Front staff grumpy, not cordial. AHC violates Federal Privacy Laws by mentioning our pet's name here in public without our permission.
While we did try to reach out to you regarding your concerns about your recent visit, via phone and email, we understand that we may not be a good fit for each other's needs. As we mentioned, the Doctor you had previously seen has since retired, so we placed you with the Doctor we thought would suit yours and your pets needs the best, as she has gone through extensive training and is very knowledgeable in reptile medicine. We find husbandry to be extremely important, and since it was your first experience with this Doctor, we wanted to make sure you had the most up to date resources on what is being recommended for your pet. The issues we had noticed during your pets exam can be caused by improper husbandry, and we wanted to ensure you left your visit feeling that we provided you with all the information for your pet to thrive. We are happy to provide you with your pets medical records if you choose to seek care elsewhere. We hope your pet is feeling better with the care they received at Animal House.
Experiencia fantástica: AHC has always been our go-to, ever since 2017 with our family bunny, to our dog, and now my cat. They are caring and always provide me with an update for how my cat is doing. So Vets, thank you for your work!
Thank you, Liam, for your thoughtful words and your ongoing trust in our team since 2017. We're thrilled to know that you've had such positive experiences with us and your beloved pets. Your appreciation inspires us, and we are dedicated to infusing creativity into every aspect of our care to ensure the best for your furry family members.
Experiencia fantástica: Scheduling was hassle free and all online. The location is easily accessible by public transit and also has a small parking lot. The staff were welcoming, knowledge, and friendly. Our guinea pig received careful attention throughout our first office visit.
Thank you so much, Sara, for your awesome feedback! We're absolutely thrilled to hear that you enjoyed the easy scheduling process and appreciated our convenient location. It's wonderful to know that our team made you feel right at home and that your guinea pig received the attentive care they deserve.
Experiencia fantástica: I rescue chinchillas & have bought a few of them here over the past few years. I wouldn't go anywhere else for an exotic animal vet in Chicago. My first visit was for a broken bone, they were very knowledgeable & the dr stayed with my girl who was in an incubator post surgery all nite. Ive bought a couple more for anything from checkups to tooth issues. My most recent experience w the staff & Dr Jenny has been absolutely amazing, they take such thorough care & more importantly actually CARE about your pet. From Dr's to front desk, everyone has been wonderful, understanding & such a joy to work with. Would recommend for your furry/feathered/scaly loved one whatever the need. Thank you Animal House of Chicago, Pickle can't wait to see yall in a few weeks!
Hi K,
Thank you so much for sharing your experience and for trusting us with your chinchilla's care over the years. It means the world to know you feel supported and that your rescues are treated with the compassion and thorough care they deserve. Dr. Jenny and our team love caring for your furry family, and we are so glad Pickle is part of our Animal House family. We can’t wait to see you both in a few weeks!
With love,
The Animal House of Chicago Team
Experiencia fantástica: The team is always so attentive to my guinea pig - I really appreciate the intake checks before boarding, and the updates/pictures while I’m away! Thanks so much!
Hi Kathryn, we are genuinely delighted to hear about the positive experience you and your guinea pig had with our team. We truly value the care we provide and realize it’s hard to leave your pet when going out of town. Your kind words and 5-star review mean a lot to us.
Experiencia fantástica: I love Animal House of Chicago! I’ve been taking my cat here for 3 years, and she loves all of the vets. They’re so kind and thorough in their examinations and explanations, and we look forward to our annual visits every year.
Hi Emma, thank you for the great review! Our entire team works very hard to make sure that we are offering the best experience. We appreciate you and look forward to seeing you and your pet next time!
Experiencia fantástica: Simply put Animal House of Chicago is a happy place. The staff seems to love their job and they treat their clients with respect and kindness. Whether I’m there for my pet’s yearly check up or for boarding, I’m very confident that my pet will be well taken care of, and she always is!
Sandy, we are genuinely touched to hear about the wonderful experiences you and your pet have had with us. Our team is deeply passionate about caring for animals, and your kind words mean a lot to us. Thank you for entrusting us with your pet's well-being.
Experiencia fantástica: Our bird is always healthy and happy after a boarding stay. The staff is professional and has a complete caring attitude towards the pets in their care.
Hi Richard thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Experiencia fantástica: It’s difficult to find people who know how to handle Guinea Pigs with dignity and respect. Yesterday we had to put our sweet old man to rest and Dr Jenny and Savannah took such good care of him. They were so gentle with Ben, honest with us about his condition, and informative about the process. I don’t feel that we were overcharged for their services either. Will definitely be taking our other pigs here for medical care moving forward.
Eliza, thank you for your kind words. We understand how difficult it is to say goodbye to a beloved pet and are pleased you felt supported during this difficult time ❤️
Experiencia fantástica: We love Animal House! We always feel like we're getting special care from them. The entire staff is extremely knowledgeable and caring.
Bekie, we are so happy to know that your visits to Animal House make you feel valued. Our team is dedicated to offering compassionate and helpful service. Your thoughtful words and 5-star rating mean the world to us!
Experiencia negativa: Dr. Stephanie Heniff was the one who treated my daughter's guinea pig for a broken tooth and ended up cutting the tooth with the guinea pig under anesthesia and with two medications that were not necessary, which killed my daughter's guinea pig. She charged almost $800 dollars plus the food that I went back to buy and in two weeks the medication killed my daughter's guinea pig. It was completely healthy. Please do not take your pets here if you do not want to go through the suffering of losing your pet like us, we cannot stop crying from the helplessness. This place is not trustworthy. On the 4th-7th I took my guinea pig because the day before he didn’t eat due to a loose tooth. And you say he hadn’t eaten for days which is false he would have died the next day. They also said they gave me special treatment by giving me a free nail trim which I didn’t ask for for free. Also the vet said he had an infection but didn’t know what kind of infection and gave him antibiotics. That should have been my first red flag, but I followed the instructions. They also gave him pain medication called Meloxicam 0.65 ml once a day for two weeks. This medication causes ulcers, bleeding, perforation in the intestines, cardiac arrest, and what is fatal? Causes his death. And you say it was from not eating? A week later I returned for more food for another week since I had an appointment after the treatment, but on the 4th-20th my guinea pig died waiting for his appointment and now you want to wash your hands saying that he hadn’t eaten for two weeks? If they die in two days, I'll still be crying for my baby. The only thing they care about is money, so think twice before going to this place. Unfortunately, I got carried away by the good comments and should have checked out the bad ones.
We sincerely regret hearing that your daughter was displeased with her experience, Alexandra. We value every client and patient and appreciated your daughter bringing this to our attention. Our lead veterinarian has reached out to your daughter to discuss her guinea pig's sick visit with Dr. Stephanie and any questions or concerns she may have about the treatment her guinea pig received. During Chuy's visit, we were concerned about his history of not eating for several days prior to his appointment and low energy levels. Dr. Steph addressed the broken tooth which was very overgrown and fragile, provided ample pain medication, demonstrated how to assist feed him, prescribed antibiotics and anti-inflammatories for his infection, gave Chuy a complimentary nail trim to help with his irritated feet, and advised that Chuy be seen again by us or an emergency veterinarian if he did not improve or worsened after starting treatment.
We are sorry for your loss of Chuy. We understand that losing a beloved pet is difficult, as they are part of our families. We would love to speak with either you or your daughter regarding this exam if you'd like to discuss this further at 773-878-8002.
Best,
Animal House of Chicago
Management Team
Experiencia negativa: My Guinea pig died today on Easter , he never had any problems and I took him to this vet, He was always healthy, I took him in because of his tooth and guess what, they gave me 2 medications for him and after he started taking it he started getting worse and worse and he died, DONT TAKE YOUR PETS HERE, IM CRYING MY POOR BABY all they care about it the money
Angelica, we are deeply sorry for the loss of Chuy, despite our best efforts. It's evident that you shared a special bond with your guinea pig, Someone from our management team will be reaching out to you shortly to answer any questions you may have.
Experiencia fantástica: Their friendly staff and homey waiting room (with a cat only area) make AHOC a comfortable space to for my cat and me. The vets and vet techs are pro-active in explaining options for any potential treatments/tests for my elderly beast and are never in a rush. AHOC has been a refreshing change in terms of the quality of care after 2 years going to a chain vet clinic and I'm happy to support a local business.
Sarolta j. Cump, thank you for your amazing review! We are so glad you and your cat felt at home at Animal House. We know each client and their pet are uniquely their own and we strive to provide individualized, quality care.
Experiencia fantástica: When my old vet retired, she recommended Animal House. I'm so glad I took her advice. I adopt older and special needs dogs and cats and they have the good sense and kind service I was looking for. I look forward to working with them for years to come. Plus, they have a nice parking lot in front of their practice!
Thank you so much Amy! We are so happy you chose us too. We are looking forward to helping you care for your beautiful seniors.
Experiencia fantástica: We've been taking our dog to this office for both well checks and sick visits, and overall, we've had a great experience. The staff is always friendly, and the office is welcoming. We mostly saw Dr. Jenny and she's been fantastic with our dog.
Bianca R, we're excited to learn about your excellent encounters with our office and staff, particularly with Dr. Jenny. We're delighted to hear that your dog receives top-notch care during both routine check-ups and when feeling under the weather. We appreciate your generous feedback and the outstanding 5-star rating!
Experiencia fantástica: I've been going to Animal House for almost 2 years now and never want to move from the area because of how good they are to my cat! Dr. Tellez specifically is so kind and does a wonderful job of explaining anything necessary.
Donna, we're glad to hear that you and your cat have had a positive experience with us at Animal House, especially with Dr. Tellez. Your feedback is truly appreciated. Thank you for your continued support over the past 2 years!
Experiencia fantástica: My family loved Dr. Cynthia's help with our pet snake - her joy in taking care of her patients was obvious to us all. Thank you to everyone who took such good care of Ham during our visit!!
Cheryl, we are so glad to hear that you and your family had a positive experience with Dr. Cynthia and our team. It warms our hearts to know that Ham was well taken care of. Thank you for your kind words and the 5-star rating!
Experiencia fantástica: Charlie and Dr. Jenny came into our lives in 2020. The Pandemic made it rough to start with a dog that has high anxiety at the vet but Dr. Jenny did everything she could to make him and us feel as comfortable as possible-- and it isn't easy. We have loved working with Dr. Jenny and Animal House. Everyone at the front desk, all the techs and especially Dr. Jenny are incredibly responsive, friendly, helpful, considerate and present. We are so grateful for their care of Charlie.
Hello, thank you for the fantastic review! We are delighted to learn that the Animal House team were able to create a supportive environment for both you and Charlie during a difficult period. Your appreciation of our quick response, warm demeanor, and thoughtfulness is truly valued. We appreciate your confidence in our services.
Experiencia fantástica: We had to put our sweet girl, Dolly, to rest this week. We have been with Animal House for quite some time, but this week solidified how wonderful everyone on the staff is. Each employee is patient, kind, and informative, and the experience feels individualized and empathetic. If we get another pup in the future, we will absolutely entrust Animal House with their care.
Cassandra, we are deeply sorry for your loss. It is always our goal to try to make these difficult moments in life as peaceful as possible. From all of us at Animal House of Chicago, we will always be here for anything you may need. Please don't hesitate to reach out.
Experiencia fantástica: Cynthia was so amazing and attentive towards our pet rats! She personalized our babies treatment to what fit within our budget and comfort level. If you have rats, see Cynthia!!
We are truly grateful for your generous rating, Elizabeth! It means so much to know that you had a wonderful experience. Your support means the world to us!
Experiencia fantástica: So glad I found Animal House. I have been going to them for years and they have not let me down. Knowledgeable vets, clean, easy parking, wonderful staff. They are always helpful and answer all of my questions. I adopted rescue cats so I don't know their history. Dr. Jenny takes her time to identify current and potential issues. I would highly recommend.
Thanks Beth! We do tooI pass this along!
Experiencia negativa: Took my crested gecko here because he had a weird lump on his back. It was immediately clear that the vet they assigned me knew nothing about crested geckos and didn't do any research ahead of my appointment. She and the vet tech offered wrong and bizarre husbandry suggestions and when my gecko dropped his tail (which I'm not blaming them for, cresties drop them for any old reason) she claimed it would grow back. Crested gecko tails do not grow back. That's basic crested gecko knowledge. Will not return. I wish there were better reptile vets in the city.
Aimee, we are committed to providing each and every patient and client with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. Someone from our Management Team will be reaching out to you soon.
Experiencia negativa: Dr. Byron was the most intelligent reptile vet I had ever seen for my 17 year old leopard gecko Harold. Many vets that I saw previously had attempted to sell me on expensive and unnecessary testing/procedures, most of which never resolved the issue at hand and twice almost killed my leo (due to not diagnosing minor infections). Whenever there would be an issue Dr. Byron would diagnose Harold in 20 minutes and resolve the problem at hand for under $300. He saved Harold’s life twice when other vets were left dumbfounded at the issues Harold presented with. He was extremely experienced in the field having studied reptiles all across the world at various zoos and sitting on the executive board for numerous reptile associations. He even studied in Israel where leopard geckos are native to. To my disappointment he has since retired from animal house. My good friend took her leopard gecko to see Dr. Stephanie and had the worst experience imaginable. Not only did I hear this from her personally, but I was on the phone with her when the nurse called Dr. Byron’s experience “outdated” and talked down to my friend. Dr. Stephanie Heniff is a new vet and does not have nearly the same experience as Byron possessed. She can study research papers, lectures, and textbooks but at the end of the day Dr. Byron had more years of experience actually working directly with animals and this comparison was highlighted during my friends terrible appointment. Dr. Stephanie attempted to charge my friend $600 for tests (which ended up being unnecessary; after my friend argued with her, Dr. Stephanie agreed to charge her $250 only for antibiotics without the extra tests), made my friend cry during her appointment, and brushed my friend off when she asked for oral instead of injectable antibiotics. Dr. Byron was always willing to prescribe oral antibiotics (which have always worked for my leopard gecko and my friend’s). She could have easily prescribed an oral antibiotic and if things did not improve my friend could have gone back for a follow up and an injectable antibiotic. There was no reason to try and charge her $600 for fancy tests and gossip about a well respected retired vet who worked at this establishment. Her and I will both be taking our business elsewhere, I suggest you do the same unless you want to be up charged and talked down to.
Experiencia fantástica: I am so happy I got the privilege of meeting Dr Cynthia and the vet tech ( i can't remember her name. Pretty girl -very sweet). Also the people that were working in the front were so nice too. I've had some not great experiences at other exotic vets and the vibe of this place was not condescending as were some of the others. Dr Cynthia took time to really listen what I was telling her and was such a nice caring human. I got implants for my ferrets and one (who was not happy about it) was bleeding a bit when I got home. I called to ask if that was normal and Dr Cynthia called me back promptly after looking at the picture I sent and answered all my questions and made me feel at ease. All in all , I feel the level of care and compassion was unbeatable and will bring all 4 of my little ferrets there from now on. Thank you so much to everyone who helped Sweet Pea and Penelope that day and for taking the time to make me feel at ease. I appreciate you all:)
AJ, we're delighted to hear about your fantastic experience with Dr. Cynthia and our team. Your satisfaction is a testament to our dedication to exceptional care for your ferrets, Sweet Pea and Penelope. Thank you for your appreciation and for trusting us with your exotic vet needs.
Experiencia fantástica: Amazing staff from front desk to techs to the veterinarians. Exceptional pet care, better than any other practice I've used. Convenient booking/scheduling, great reminder service. They also do a great job with boarding when you need it. I can't recommend this practice enough!
Thank you for the kind words, Donald! We are delighted to hear about your positive experience with our team and services. Your support is truly appreciated, and we are committed to maintaining a harmonious relationship while caring for your pets.
Experiencia fantástica: On time appointment. VERY knowledgeable staff - even the front desk workers know their stuff. When I got there, the receptionist even offered to put my lizard under a heating lamp! The vet who examined Finally was friendly, kind, and patient. I learned a lot from the vet and did not feel ashamed that my husbandry was wrong. The vet was super nice in the way they presented the correct information to me so that my little guy can have the best environment to thrive in. Will def be coming back
Jackson, we're delighted to hear about your wonderful experience with our team. It's fantastic to know that you found our staff knowledgeable and friendly, and that they were able to provide helpful information for your lizard's care. We can't wait to see you and your little guy again soon!
Experiencia fantástica: It was my first time meeting Dr. Steph and she is awesome! I really appreciate her going abive and beyond to talk with me about Kernel's care.
Jessy, we are so happy to hear that you had a wonderful experience with Dr. Steph. Your kind words about her exceptional care means so much! Thank you for entrusting Kernel's well-being to us.
Experiencia fantástica: I trust them, that is what is most important. They always inform me in plain language what is going on, and genuinely seem to care. Dr Byron’s achievements is what brought me in, his and the wonderful team’s kindness is why we keep coming back. Just met Dr Cynthia Tellez who gives all the more reason to come here.
Garrett, we appreciate your trust in our team and we're pleased that our team's genuine kindness resonates with you. Thank you for your feedback and the 5-star rating!
Experiencia fantástica: The staff at Animal House were excellent. I brought our 10 year old dog in when she was sick because our regular vet had no appointments available until the following week. I called late in the day and was able to be seen the next morning. The staff at Animal House were understanding and patient with my very anxious large dog. They were able to do exam, X-rays and blood draw without sedation as we’ve had to do in the past. Very very grateful for their help at a stressful time.
We can't thank you enough for your kind review. We are committed to your pet and always want the very best for them every time they visit us. We look forward to seeing you again soon!
Experiencia fantástica: AHC took very good care of my guinea pig Michael while he’s boarding with them!
We're delighted to hear about your positive experience with us, Ruochen Lin! It was a pleasure to have Michael with us, and we're happy to have been able to offer him excellent care. Your 5-star review is greatly appreciated!
Experiencia fantástica: They are tortoise-friendly! Sheldon is very happy after his visits. Thanks to everyone at the clinic!! Knowing that they have personal experience with tortoises is a huge plus! We trust their advice and expertise!
Thank you for taking the time to offer your feedback, Tim. We appreciate that!
Experiencia fantástica: The care team at Animal House of Chicago is warm and kind. They are always patient with my requests have been very thorough with the medicare care for my two dogs. I wouldn't want to take my pets anywhere else.
Thanks for such nice words, Lauren! We are so happy to get to have such awesome clients like you!
Experiencia fantástica: All of the vets and techs are so kind and thorough. Everyone who works there is so knowledgeable and patient. My dogs are not a huge fan of going to the vet but they love Dr. Jenny.
Thank you, Lauren, for your kind words! We are delighted to know that you and your dogs have had exceptional experiences with Dr. Jenny and team. We appreciate your input!
Experiencia negativa: my cat is dead because we took him in for a stroke and they only gave him gabapentin and sent him home. By the time we got a second chance at a different vet they said it was too late and he SHOULD have been cared for at the vet as the signs that we described at the animal house should have prompted further testing.
I am truly sorry to hear about your loss. We will carefully review your case. Please contact us so we can address and discuss this further. Thank you
Experiencia negativa: Been coming here for years and was happy at first. But I had a dog with an urgent need and left a message to be seen for an urgent appointment asap. They told me the soonest they could see my dog who was in pain was over a week. As someone who runs a healthcare office myself, this is a major red flag.
Kyle, we appreciate you sharing your recent experience with us. Timely care is crucial, especially in urgent situations, and we value your feedback as we continuously work towards enhancing our services. Thank you for your continued support over the years and for raising this issue with us.
Experiencia fantástica: I am so thrilled for Animal House of Chicago and how they cater to exotic pets and cats. My special needs cat is very low maintainance and they were able to take her quickly and professionally in order for us both to have a well-deserved vacation!
Nick, we're thrilled to learn that you and your special needs cat had such a great experience with us. We are confident in our ability to deliver efficient and top-notch service to all our clients and their furry companions. Thank you for your glowing 5-star review!
Experiencia fantástica: I always have a good experience at Animal House of Chicago. There are other (closer) vets in my area, but we make the drive for the expertise and kindness that we receive here.
Lauren, we are grateful to hear that you have been able to enjoy positive experiences with us at Animal House of Chicago. Your dedication to making the journey speaks volumes and we are truly thankful for your trust in our expertise and compassion. Your kind words are truly appreciated!
Experiencia negativa: I don't like to leave bad or negative reviews. But I do think it is important for pet owners to see all reviews as it is an important part of making a decision for your pet's care, especially exotic pets since there are not many vets out there for them. I was drawn to animal house of chicago because of so many good reviews. I'm so happy for all those clients who have received quality care for their babies from here. However, mine did not. My 4 year old guinea pig , Petey, went in for surgery for a large mass on his shoulder. I still don't know what exactly the mass was but since Dr. Cynthia seemed very gung ho about opening him up to remove the mass and she seemed very confident that she could do the surgery, I put my trust and confidence in her and the rest of staff. My baby passed away "after surgery" is what I was told. I still don't understand how. I know I am partially responsible as I know surgery comes with its risks and I took him there.I keep thinking if I had just made the decision to not put my trust in them, my sweet boy would still be with me. I am so heart broken.. Dr. Cynthia and the staff were very kind and sympathetic enough. They took his footprints for us and gave us a lock of his hair..However I don't think I would return with my other pets. I no longer have confidence in any vet for that matter. And it's not fair that my baby passed away and they still got paid for it. Small pet owners, please research as many vets as possible and asks all the questions before scheduling surgery.
Experiencia fantástica: This is the vet I needed for my dog. They were kind and reasonable with their approach. I feel like they are in this work to help people and their pets, not the flashiest office but definitely the one I trust my family members to.
Justin, we are truly grateful to receive your trust in us for your beloved dog. Our team is committed to assisting pet owners like yourself. Your generous words and 5-star rating mean a lot to us. Thank you.
Experiencia fantástica: Dr Jenny is great - takes her time, is thorough and clear, kind, smart, and makes sure all your questions get answered. Great practice overall and appreciate the separate cat area.
Liz, we appreciate your positive feedback about Dr. Jenny and our practice. We're pleased that our separate cat area has been beneficial to you. Thank you for sharing your experience with us.
Experiencia fantástica: Tremendous work done at your vet care center. Your bird knowledge and kindness of your vets are reminiscent of the late Dr. Salas of Niles Animal Hospital, and you can receive that as the ultimate compliment. Thank you!
Thank you Rick! That’s quite a compliment! Thank you for sharing your experience with us!
Experiencia fantástica: I love animal house! I would take my 40-year-old box turtle nowhere else. They are extremely courteous and knowledgeable and genuinely concerned. thank you so much for your great care and service.
Philip, we are so glad to hear that you are pleased with our service. Your recognition of our team's expertise and friendliness means a lot to us. Thank you for selecting us and for sharing your positive feedback!
Experiencia fantástica: Thank you Animal House of Chicago for taking care of my guinea pig, Brownie. Unfortunately I had to make a really hard decision in putting my sweet little Brownie down due to him being ill and having two stones in his bladder and was afraid he wouldn't make it through surgery due to him also not eating for about 4 days. I appreciate all the staff here. ❤️ They are caring and helped me get through this hard decision. I definitely recommend this place and will definitely come back for their service if I ever have another guinea pig in the future.
Jennifer, we truly appreciate your heartfelt feedback and the confidence you showed in us during a challenging period. We recognize the difficulty of parting ways with Brownie. Our team is committed to delivering consistent care and empathy during these moments. Your endorsement means a lot to us, and we are eager to support you with your future pets. Thank you.
Experiencia fantástica: Animal House of Chicago made time for my sick kitty when they were already very busy. Dr. Jenny is the best; she called me regarding care, she was patient with my spicy cat, and she gave us a treatment plan that I was very happy with. Myself and my cat are always treated with care and respect ❤️
Thank you Jennifer! We are pleased you had such a great experience. We appreciate you taking the time to share your experience.
Experiencia fantástica: Friendly, responsive care for my black lab close to my home. Dr Jenny took the time to answer a my questions during a wellness checkup. Office staff have been good communicating with me and our boarding place.
Thank you for taking the time to offer feedback!
Experiencia fantástica: I really appreciated the professionalism & caring exhibited by all of the people/employees that I interacted with at Animal House - Sara(s), Dr Jennifer and the crew working the front desk too! They did a great job caring for my young granddaughter's hamster while her family traveled. It was not an inexpensive stay but well worth what AH of Chicago charged!
Jim M, we are grateful for your kind words about your experience with our team at Animal House. Sara, Dr. Jennifer, and our front desk crew are dedicated to providing excellent service. Your 5-star review is greatly appreciated!
Experiencia fantástica: This is the only place I trust with my pets. It's the only place I would bring "exotics." It's the only place I'd bring a pet rat. Loki was not happy at all but they treated him and kept him company. I trust them completely and only wish they would accept me as a patient.
Thanks for taking the time to leave this amazing review, mararats! Made our day!
Experiencia fantástica: Thank you for always taking care of my Guinea pigs, Timothy and Henry. Such amazing staff! Edit: Henry and Timmy have both passed away. We can’t thank you enough for your love and care over the last four years we’ve been going to AHOC. ❤️ Timothy: July 18, 2016 — May 30, 2022 Henry: July 10, 2016 — May 29, 2024
Thank you Taylor! We enjoy having your little piggies board with us!
Experiencia fantástica: Caring staff and vets. My anxious cat has big feelings about visiting the vet so they’ve been so sweet getting her adjusted and helping with some meds. Overall great experience!
Kaz, we are genuinely touched by your kind words about your experience with our staff and vets. It warms our hearts to hear that we could provide a comfortable environment for your cat during visits. Thank you for sharing your positive feedback and for the 5-star rating!
Experiencia fantástica: Dr. Cynthia and the rest of her staff are some of the kindest and most compassionate people I have ever met. They took so much time explaining everything to my friend and were endlessly patient with all of her questions. Absolute angels!
Sue, we're delighted that you had a positive experience with Dr. Cynthia and our team. We believe in providing caring and attentive service. Your feedback is truly valued. Thank you for sharing your experience with us.
Experiencia fantástica: The veterinarians and support staff at Animal House of Chicago have all been excellent. Dr. Jenny, in particular, has taken excellent care of our beloved parakeet.
Charlie, we're so pleased to learn about your positive experience with our team, particularly with Dr. Jenny. Thank you for your kind feedback and the 5-star rating!
Experiencia fantástica: This vet is great! They don't rush you, they listen, and are very informative! I have 2 cats that I've brought to this vet since they were a few months old as a new pet owner. They are always kind. We especially love Dr. Cynthia
Amber, we are delighted to learn about the wonderful experiences you and your kitties have had with us. We value your time and always strive to provide efficient service. We appreciate your awesome review and look forward to see you again soon.
Experiencia fantástica: We love the care our cat receives from Animal House. She's boarded there many times. We call it her "kitty condo". As well, her regular vet services are there. I appreciate the knowledge and compassion.
Thank you Marilyn, we really appreciate your great review! We look forward to seeing you and your Kitty, Raven again soon.
Experiencia fantástica: Animal House has been great for my cats. Dr. Jenny has been awesome, and Sara, client services coordinator went out her way recently to help my 19 year old cat and me and I’m truly grateful for her initiative and expertise. Sara, our recent vet tech was great when my 13 year old cat got spicy and had had enough of being at the vet. I also like that they have a cat waiting area and Feliway towels to comfort cats during their visit. Thank you again, AHOC.
Thank you for your amazing review, Robin, it means the world to us. We look forward to seeing you again!
Experiencia fantástica: Dr. Byron is the most knowledgeable exotic vet that we could ask for. The fact that he's had leopard geckos of his own puts us at ease because there's just not a lot of info out there. He's great and everyone at the office is very friendly and happy to help. If you have a reptile of any kind, this is the place to go.
Thanks so much for this great review, Jerry. We appreciate your support and feedback!
Experiencia fantástica: I have had only wonderful experiences at Animal House of Chicago. The staff are all friendly and attentive, and always easy to reach. I have 100% confidence leaving my pet in their care. I highly recommend them for everyone!
Jonathan, thank you so much for taking the time to leave this awesome review. We really appreciate you! Please let us know what we can do for you in the future!
Experiencia fantástica: I have taken 5 different animals here (including exotics) over the years and have always had a great experience. The veterinary staff are very knowledgeable, experienced, and kind. My pets have had multiple small surgeries that were always priced very reasonably. The vets always provided great post op care and called to check in on my animals after procedures. I have a cat who gets extremely stressed at the vet and they did a phenomenal job of being patient with him and helping us find options to get him the care he needed. Overall I would not hesitate to bring your animals here, the staff here have routinely gone above and beyond to make my animals feel safe and comfortable while providing them with great care.
Joshua, we are so grateful for your kind words. Thanks for sharing your review with us and the community!
Experiencia fantástica: The staff at Animal House are amazing! They are always so kind and gentle with my cat. I have seen Dr. Jenny, Dr. Byron, Dr. Jackie, and Sara and they are all fantastic professionals. My cat has special needs which can sometimes be tricky. They answered my questions thoughtfully and put my anxious mind at ease. My cat is happy and healthy! Thank you for the great experience. I highly recommend this practice and any of these wonderful pet professionals :)
Thanks so much Jason! We appreciate your feedback!
Experiencia fantástica: They do a great job when we need them. They are very friendly and love all the animals in their care.
Thanks Luna, we really appreciate you taking the time to share your feedback!
Experiencia fantástica: Prompt, reasonable, smart with various animals. I've been caring for several beautiful cats over app 8 years with Dr Jenny and others at Animal House and they all deserve ***** stars ..! Repeat again. Very sensitive to customers' feeling, need for the animals of their extended family.
Thanks Mike! We really appreciate you taking the time to offer us some feedback
Experiencia fantástica: Everyone at Animal House in Chicago is kind, patient, caring and extremely knowledgeable. I wouldn’t take my dog Cadbury to anywhere but Animal House!
Thank you Anne! We all LOVE when you and Cadbury visit the clinic. He is the best boy and patient ❤️
We really appreciate you sharing your experience!
Experiencia fantástica: All staff are conscientious and very knowledgeable. They all are compassionate to my cat. They are the best!! And when we have to board our cat, we have confidence that she is well cared for with Animal House.
Thank you Betty! We always enjoy visiting with your kitty, Kobe!
Experiencia fantástica: I've been taking my high-needs rabbit to this vet practice for over a year now. This might not seem like a long time, but my rabbit has had several surgeries that include dental extractions. Unlike other vets, they took x-rays of her teeth during our initial visit and was able to determine the cause of her disdain for hay. It turns out that eating hay is extremely painful for her. I appreciate their thorough exams and cost transparency with what I call "overestimates". Yes, this practice is not inexpensive but if you should expect costlier procedures for your exotic animal. (Let's be reasonable: It's much harder to extract teeth from a small rabbit than a human adult and there are few vets in the area that can do so.) My rabbit has to eat mushy pellets but at least she's no longer in pain and healthy. I strongly recommend Animal House of Chicago as your exotic pet vet.
Thank you for the 5-star review, KT! :)
Experiencia fantástica: Everyone is so nice and Dr. Jenny is personable and great with my cockatiel. They also have been super helpful with my snake. I feel for the services this clinic provides, they are very well priced. I seriously would not take my pets anywhere else!
This review made our day, Jessica! Thank you!. We really appreciate you taking the time share your experience with us.We are so happy to see your review! If we can lend a hand again, please give us a call!
Experiencia fantástica: About 14 years ago I was impressed by the care and professional attitude when I brought in my nephews bearded lizard who was very sick. His life was saved. Dr. De la Navarre is concise and thorough. Dr.Jenny is compassionate and knowledgeable, Sarah and the rest of the staff are all the best. Who would ever know such a gem was tucked in to a tiny corner of Chicago! I still go there and I love to have Dr Jennie see my dog and cats she is gentle and kind. A great place.
Thank you, Elizabeth! Our clients are the Best!!
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