Mt. Hood Pet Medical

Experiencia fantástica: We, two kitties love Dr Harrison! She is detailed and patient with our elder kitty. She is the reason why I continue to come to Mt hood hospital and now having our new kitty seeing her is awesome! Thank you. (The exam rooms could have some greeneries though…)

Experiencia negativa: I don't recommend this vet because they were overcharge you and under care for your pet. My dog is in need of antibiotics but they failed to prescribe any. I would rather drive the extra 20 minutes to see a vet that will actually care for my dogs fully and aren't afraid to examine them in front of me! Waste of $450 my dog still needs care! Reply to Jess who just speaks of lies and more lies saying she tried to address concerns! Saying that we worked quite a bit no she was trying to get me to talk to her on the phone so that nothing was on the record about their liability. She couldn't even read the email and see that the e-mail staff even stated that the treatment is antibiotics and diet change however they refused to give antibiotics. Don't waste your money. Don't go to a place where you can't trust the staff. Also, the place is really dirty and just smells like urine

Experiencia fantástica: We have been there a couple of times and have found them very friendly and efficient. They discovered medical conditions the previous vet didn't. We appreciated that they discussed the pros and cons for each option but didn't make us feel like we had to go the most expensive route.

Experiencia fantástica: Vet was very thorough, friendly and patient. Support staff excellent. Parking is not easy.

Experiencia fantástica: Love Dr Ferguson and her attentiveness to my almost 13 year old senior dog. Gives great recommendations for care and always settles my nerves when I visit. Moved all the way to NE Portland recently and absolutely refuse to switch vets because of how highly I recommend this team. If you want high quality care for your fur baby, this is the place.

Experiencia fantástica: My dogs and I always have a good experience when we visit. Everyone is kind especially the doctors.

Experiencia fantástica: We’ve taken our cats here and have had great experiences every time both with Dr. Garden and Dr. Ferguson. They are empathetic, caring and thorough. The techs and front desk staff have been very helpful as well.

Experiencia fantástica: 2/16/26 Emily did great. Super fast checkup today.

Experiencia fantástica: Awesome experience! This was our first time there.. much better than our previous veterinarian office

Experiencia fantástica: P they were awesome we couldn't have asked for any better place he had to put Dr Ferguson was amazing amazing lady when we put her had to put our cat sleep she's so caring a wonderful job The staff was amazing everybody made it easier thing for us have to we appreciate that I'm so much can't even say enough about him on how much they help us and Malays. Thank you

Experiencia fantástica: This was a regular scheduled check up. I appreciated the extra care in the doctors help in answering some of my concerns and the solutions she offered.

Experiencia fantástica: My 2 year old male cat suffers from bladder issues. I called as a new patient on Monday and was able to get an appointment the next day. Dr. Ferguson was AMAZING!! I was unable to be there so my husband had me on speaker phone. Dr. Ferguson was super accommodating and answered all of our questions. My husband loved the vibe in the office and felt like the staff truly cared. We will be switching our other furbabies to Mt. Hood as well.

Experiencia fantástica: Dr. Harrison is amazing! She treats both of my dogs and just going there I know she’ll help them the best way she can.

Experiencia negativa: It’s early as heck in the morning I go in just for maybe like two shots for my dog lady tells me they’re fully booked. Place is completely empty in the front. Only do appointments that waste your time coming here if you’re just walking by for traveling not worth it for some shots seriously it’s crazy

Experiencia fantástica: Dr. Jennifer Nelson was wonderful! She was thorough, listed well, and really cared about my Corgi. I would highly recommend her!!

Experiencia fantástica: Dr Garden is an excellent vet, she is knowledgeable about my pet's behavior issues. Dr Garden is very kind, empathic to my pet. Thank you very much for helping me to be aware of my pet's issues.

Experiencia fantástica: Mt. Hood Pet Medical has taken care of my sweet, little-old-man of a cat for the last two years. The clinic, overall, has provided a high level of customer service, and Dr. Tompkins, in particular, has provided a high level of care and advice that I trust. I believe that your pets will be in good hands here.

Experiencia fantástica: Our older tuxedo cat was not doing well and the staff were able to get us in same day. Dr. Z is beyond wonderful. Truly cares and so wonderful with our cat. The assistant was wonderful too. Dr. Z is clear, concise and so comforting and compassionate dealing with tough news. I truly appreciate how good everyone has been to Catman every time we need to go in. I highly recommend this office. They are there for you just as much as your pet family member. You'll be in good hands.

Experiencia fantástica: We have taken all our animals here. First our dog who was sick with cancer and our newest kitten additions. They have been great at both beginning of life care and end of life care.

Experiencia fantástica: Great vet clinic!!! The care, concern, and professionalism is outstanding. Both my pooch and I were treated to a genuine level of compassion and enthusiasm rarely felt in this day and age. It was truly appreciated. I only wish is that I could find a people medical clinic Mt. Hood for my own health care.

Experiencia fantástica: Quickly got in, staff is amazing and Dr. Hughes is fabulous!

Experiencia fantástica: The staff is so helpful and friendly!! Dr Zuver always takes the time needed to address any concerns we have, and very caring towards both our dogs! Our oldest is very hesitant towards anyone who is not mom or dad so will protect us with a lot of tough guy barks. Everyone at this clinic is never phased by it, which lowers my anxiety too!!!

Experiencia fantástica: Saw my dog during an emergency when no one else would. Excellent service, and very caring staff!

Experiencia negativa: My dog dasher went in for an xray on December 8th because he wasn't eating or going potty for over 24 hours. After taking him in, I got the results of his xray on tuesday December 9th around noon. The vet called me saying good news there was no blockage, but that it was gastritis. She said they would call me later in the day with his new diet and medicine prescription. Its now 9m on Tuesday evening and the vet never called me so I can pick up his food and medication. I went to petsmart and bought my own wet food and now am praying he doesn't get nauseous. This clinic new my dog hasn't eaten for 48 hours now and they still chose NOT to call me with hia food and medication. Do not go here if you want to see a vet who truly cares about your dogs health and well being.

Experiencia fantástica: my flora is very friendly but does freak out with some people she is very comfortable with all the employees they are very kind and gentle i appreciate them all

Experiencia fantástica: My pup needed some good care and they were fantastic. I always appreciate how well they explain everything and care for my animals.

Experiencia fantástica: I’ve been taking both of my dogs here for the past 3 years. They’re never scared to go in and actually get excited. The staff are very friendly with us and with our dogs. Staff do everything they can to help and are truthful with what things that are needed to save some money or which things can wait. Their office visit price is about average. Great service and staff. This vet clinic has proved to be reliable and consistent in the level of care they offer. Scheduling is an easy process and they aren’t scheduled weeks out. You can access care within a reasonable time frame. They’ve made accommodations for us and it’s always been a pleasant experience taking them in.

Experiencia fantástica: Excellent OVERALL Experience. Truly an Effective Caring, Friendly and Professional team-from the Doctors to the Assistants-5STAR Service...My Cat & I are VERY Pleased!

Experiencia fantástica: A fantastic experience for us and our pup! It was her first vet visit since we rescued her. The staff was so kind and she took to all of them with ease. The vet answered all of our questions and made sure we had everything we needed. They said they were able to draw blood easily which was a surprise since her shelter paperwork said she needed to be muzzled for anything with needles. I'm so glad we found this place! Since others are complaining about the cost, I wanted to say that there is a $90 initial payment to get the appointment but that is put towards your total. Essentially it's to hold your appointment and used as a safeguard for the office if you cancel within 24 hours. Pretty standard and less than the vet clinic my friend works at, so I feel pretty lucky that this is so close to home and such a great place.

Experiencia fantástica: All staff members are kind, caring and offer excellent info when asked a question. I am pleased to have them offer excellent services for my dog. Thank you MHPM.

Experiencia fantástica: The vet, Dr. Clare Gardner., is absolutely wonderful. She has seen two cats, one mine and the other cat was a friend’s cat. After seeing her with my friend’s cat, I knew she was amazing and made an appt for my cat with Dr. Gardner. I have had very good vets in the past but she is my absolute favorite. The staff is friendly and kind. Twice they offered to carry a heavy cat in a carrier to my car. They observed that I was struggling. They have seen me coming up the walkway, struggling as well and have hurried to take the cat and carrier to help me get inside. Additionally, Clarissa Zuver was very good with my difficult dog. She was intuitive and thoughtful, and very clear with Information regarding a procedure my dog would have. I have confidence in her care of my dog

Experiencia fantástica: They got us in quickly, I really appreciate their flexibility!

Experiencia fantástica: They seem to be the only vet that is able to book an appointment within a week in the Portland area for new clients, which is great for people with cats that don't need regular visits like myself. When it's needed, it's needed quickly in those cases. The staff is all really friendly, the doc is efficient and knowledgeable, and pricing is reasonable. I'm happy to recommend this vet to anyone.

Experiencia fantástica: I've taken a few animals here and I always have a great experience. They show genuine concern for the animals and also discuss the prices and options before handing you a bill.

Experiencia fantástica: Our doofus boy is treated very well here. They are kind and patient and always helpful. We are glad that we made the choice to bring our fur-baby here for care. They always inform us of our options, but never push for pricey stuff. 2/11/24 Update: I just wanted to come back and add how wonderful the staff is here. Everyone is so kind and patient with our reactive boy and Dr. Z is the best vet I have interacted with across the board with my animals.

Experiencia fantástica: Dr. Ferguson and Ryan were amazing for the first visit. Very friendly and helpful!

Experiencia fantástica: They got our two dogs in a room and started their half yearly wellness visit within five minutes. We were out of there in forty-five minutes. They have always been professional and taken very good care of our dogs.

Experiencia fantástica: I was able to get an appointment quickly after a mix-up with a different vet. The staff and vet were very friendly and gentle with my dog.

Experiencia fantástica: I have been taking my chihuahua there since he was a baby, he’s now 5 years old. I’ve always been pleased with the care he receives. He’s a tiny guy, and I’m a nervous mama with him, as he has had a lot of health issues.They always do a great job at explaining everything and addressing my concerns.Thank you for caring about Joey and being so good with him! Also- We love Emily as his vet tech, she does an amazing job with his nails and anal glands, and is careful and loving with him, thanks Emily!

Experiencia fantástica: Dr. Gardener and staff were amazing . The office was extremely clean. They were well organized, professional and showed great care and compassion to us and our 18 yr old girl. Will most definitely recommend to friends and family.

Experiencia positiva: The service was slow. The Vet was ok. The office visit was $90. Got a crazy rough estimate for teeth cleaning.

Experiencia fantástica: I have nothing but good things to share about this clinic. It has a large staff, many DRs & many moving parts but they still make you feel important & always answer any question you have. I’ve been taking my dogs here for over a year & have never had a bad interaction. They are truly an accommodating bunch of folks & I will continue to go here!!

Experiencia fantástica: Visit was quick and was fitted in kind of last minute and everyone was very pleasant and happy.

Experiencia fantástica: Very professional and welcoming to my dog. She is very nervous in community situations and they handled her anxiety well.

Experiencia positiva: They were nice, but I noticed they charged me $90 when I made the appointment and had me pay another $90 when I had the visit. Beware of double charges

Experiencia fantástica: The doctors and staff were very friendly & accommodating. Very professional and caring!

Experiencia fantástica: Iam so impressed with Dr. NELSON. She is the most compassionate vet I have ever met!!! You feel comfortable in her knowledge and trust her with your animal. The entire. Mt. Hood Pet Medical staff makes you feel welcome. THANK YOU ALL!!! Bonnie Colaiuta (Abby's mom).

Experiencia positiva: The front desk staff are unimpressive, not friendly and they don’t even greet you. The vet tech was lovely, very personable, and I appreciated her care with my dog The vet was good too, and I appreciated a follow up. Call with my lab results. As far as the veterinary Hospital goes I guess this is how business is done these days. I just miss Privately owned businesses.

Experiencia negativa: This was one of the worst experiences of my life. I was a student and my husband lost his job. We woke up and our dog would not move. We have used this vet for a few years. They said he had cancer in his spleen and we would have to put him down; that wasn't enough, the cost would be $400ish and they would not do payment plans. They suggested that if we could not pay we could take our dog somewhere else. Seriously; I am a blubbering idiot and my dog can't move, and you want me to take him to another office that I have never visited? WTH The whole situation was traumatizing!!!! I tell everyone I can this story. I would never want this to happen to any one else. I know it won 't put them out of business, but I feel like I can do my part.

Experiencia fantástica: The entire staff is exceptional. They will do their best to create a treatment plan that works with your budget.

Experiencia fantástica: Dr Ferguson and staff are always so friendly and explain everything to make you feel comfortable with what is the issue with your fur baby.

Experiencia fantástica: Dr. Sullivan was amazing. She spent time and was so thorough. She respected my hesitation with certain medications and offered holistic options. She’s direct with the perfect amount of kindness. She’s very intelligentand you can tell she genuinely cares about people and their loved ones.

Experiencia negativa: 7/16/25 I called and made an appointment for my cat that was peeing blood. I paid the upfront cost of $90 for the first appointment. 7/17/25 Arrived 15 minutes early only to discover that my appointment had been moved by a half hour by the person that booked it the day before and I hadn't noticed the change on the Invoice. Was told I was late and they would not see my cat. I showed them what I had written down at the time I made the appointment and they finally decided they could see my cat. I think this was when my $90 deposit was sucked up by the Clinic and not left as a credit on the account despite the staff telling me that I would "not be charged anything for this appointment due to no exam of my cat" happening. At this appointment my cat was never even removed from her carrier so no "exam" ever took place. She is somewhat feral and it was agreed that an exam would only stress her more. The employees put together a plan for my cat with two different price points ($699.81 & $829.19) based on what they might find while my cat was under anesthesia, and I scheduled her treatment for the next day. I was advised to withhold food and drink from midnight on before her second appointment and I did this as requested. 7/18/25 On this date I dropped off my cat at 2:00pm with a 4:30pm pickup time established. They asked for full payment of $829.19 vs the lower sum of $699.81 from the treatment plan given to me the day before despite some of the items on the plan being optional depending on what they would find once my cat was under anesthesia. There was a lot of pressure put on me to pay the higher sum right then or they wouldn't treat my animal so I went ahead and paid it and I now regret doing this because of what came next. Note that the lower sum was never an option at this point. Why give me two prices then? Under anesthesia they were unable to get a good urine sample from her bladder because she had been without water for so long, despite that being the clinics instructions to me prior to this appointment. I do not know why they didn't give her fluids while she was under so that they could get a good urine sample. This is particularly baffling because this was the main reason my cat was brought to the clinic. They did the hair/nail trim, vaccines, antibiotics injection, post surgery care and provided take home pain meds. They did finally get a urine sample after my cat peed on the bottom of her cage. Not too sanitary. No bacteria found. I returned at 4:30 pm for pickup and was asked to pay more money. I could not understand the billing despite the Office Manager trying to explain it to me several times. The money amounts never added up for me. She told me that she would speak to her staff about what they had told me about the "no cost" comment at the first appointment. I declined the $135.92 for the C/D prescription food because we did not even have my cats lab tests back yet so there was no definitive diagnosis at that time. Also, I later discovered they charge $40.35 for 3-6mg Onsior tablets for pain when you can get them on Chewy for $13.49, and I assume they can get a better price than that since they can buy wholesale and in bulk. Long story short I paid $919.19 for a hair cut, nail trim, 2 vaccinations, antibiotics and a few pain pills. No definitive diagnosis, but pushing very expensive cat food that my cat may or may not need. Note here is that I have four cats so would need to buy this food for all of them to the tune of $67.96 per 8.5 lb bag. There is a class action against Hills right now because they have NEVER given the proof that their scientific diets actually treat the ailments they are prescribed to treat in your pets yet they are widely sold/pushed by Vets nationwide. Buyer beware. I will not be returning to this clinic in the future.

Experiencia fantástica: New to the area, so I was unsure which vet to choose, but this clinic was great. Very friendly and professional staff, clean clinic and no waiting at all! Finn and the rest of our animals (and we have a lot! lol) will definitely be back!

Experiencia fantástica: The ability to have my ailing pet see a vet in a timely manner is so very important. Also, the friendliness of the front staff and care team is appreciated!

Experiencia fantástica: Got my cockers up to date, moves are hard and they were happy with the new vet and her assistant. I can happily say it was a great visit for my girls and me.

Experiencia fantástica: I have been with this clinic for over 19 yrs. Professional, compassionate staff who care about your animal. Continuing with 2 kittens. Know they will be in good hands. Thank you!

Experiencia fantástica: Our 17 year dog developed a terrible cough and we were able to get her in the same day. The medication made a huge difference and she is getting better everyday. I was so glad that they were able to help☺️

Experiencia fantástica: Dr.Ferguson is wonderful! Our fur baby gets very nervous going for check ups but she did such a great job along with her assistant to make it as stress free for my pup, as possible. Even recruited my daughter to assist with holding a stick of peanut butter distract our pup. In and out without a fuss! Receptionists upfront are welcoming and delightful as well :)

Experiencia fantástica: Mt hood pet medical were amazing with my dog shadow, my main vet closed down and after searching for a vet for a long time we decided on this one. The love and care they provided was top notch. They even got on the ground with my doggo to make him even more comfortable . Lots of positive reassurance, highly recommended

Experiencia fantástica: I’ve been taking my dog Joey to Mt. Hood Pet Medical for almost 5 years now, the team and everyone who has taken care of Joey have been really great. But most specifically, Dr. Garden- She’s been Joey‘s doctor ever since he was a puppy and it’s easy to tell that she truly cares about him. It’s a relief knowing I’m leaving him with someone who I trust. I’ve had long phone calls with Dr. Garden about Joeys care plan where not only is she super kind but dedicates time to ensure I feel comfortable with the plan and all my questions are answered. I really don’t know what we would do without her!

Experiencia fantástica: Dr. Snyder and her team were wonderful. They explained our results and options for treatment with kindness and compassion. We were highly satisfied with the care of our cat and would definitely recommend her to anyone looking for a veterinarian.

Experiencia fantástica: This is the best place to take your pet. Clean interior and exceptionally nice people. My cat is always taken care of like a king.

Experiencia fantástica: I really love all the doctors. They are so kind. The back staff girls are also incredibly kind. But, the front desk is terrible. The girls are rude, unwelcoming, and unhelpful. When you come in, no one looks up, no one says hello, it’s a competition on who breaks first and acknowledges you as a customer. Your front desk is your definite weakness. I give the back staff a 10 I give the front desk, zero. I feel this each and every time I go there . You can do better.

Experiencia fantástica: I was able to get an appointment for my dog sooner than expected. All the people I dealt with were very nice and helpful. I didn’t feel like I was just there to fill their coffers. The veterinarian was very helpful and a good listener. I will definitely choose this for my dog’s next vet visit.

Experiencia positiva: The veterinarians are really sweet, understanding, and patient. However the meds I've gotten for my cat here are more expensive than what I used to get. The parking here can be a real challenge too

Experiencia fantástica: Mt Hood pet medical is always quick to see my dog for his appointments. They listen to my concerns and takes care of my dog. This time it was only a tech appointment but they handled my dog gently and understand that he gets nervous and they adjust to his needs. I always feel like I’m getting good service for my dog.

Experiencia fantástica: Everyone was very friendly and helpful. They explained the treatment plans thoroughly and walked us through everything step by step. I’ve been taking my animals here for years now and have never had a bad experience!

Experiencia fantástica: We love Mt Hood Pet Medical vets and staff. We have been clients since we moved back to Oregon. They took care of our two senior standard poodles and our new puppy who is now five (time flies). They are attentive, reasonable and we feel comfortable with their expertise and care of our precious pets.

Experiencia fantástica: It was an ear exam plus nail trim. My husband took our cat in and was back home within an hour. Happy cat family! Friendly staff and ease of scheduling. Website is easily accessible and provides up-to-date information and reminders for any upcoming appointments.

Experiencia fantástica: Always very kind and friendly receptionist. Love the vets and vet techs there. Very informative and kind. They go above and beyond to make sure we are heard and listened to. They truly do care about each animal they see.

Experiencia fantástica: Mt. Hood Pet Medical has numerous veterinarians on staff so that one can almost always secure an appointment. If you have an emergency, they will refer you to a Veterinary ER group. Their staff are knowledgeable, well trained, courteous and helpful at all times. They handle our precious Husky with understanding of the breed and she always loves their attention.

Experiencia fantástica: I first started going to this place years ago and haven’t left since and I don’t reside in the area. It has always had great customer service and today I had to take a visit and was assisted by a lady named Stephanie and she has phenomenal customer service. She was able to assist me Even though I wasn’t able to see a vet today. I thank her for her assistance. She was able to understand that I drove a great distance and assured that I didn’t leave with no answers and for that I am thankful and appreciative her GREAT customer service skills.

Experiencia fantástica: Great clinic, we just purchased two Yorkies through a breader and per contract they needed to be seen by a Vet within a few days. The clinic got us in quickly and gave our puppies their next set of shots. We asked alot of questions since we didn't know too much about this breed, they took their time answering!

Experiencia fantástica: Mount Hood Pet Medical is one of the best veterinary practices we have ever taken our pets to. We have lived in four states and have had pets for over 40 years. We have been delighted with our Vets and technicians! We love how they treat our cats and show so much love for them. We also so appreciate their knowledge and expertise!

Experiencia fantástica: We have 2- mini australian shepards. Dr Ferguson has taken great care of both of them. We recommend her to our friends and family . When Olive got puppy strangles she received the best care possible and we will continue to bring our dogs to the clinic Thank you

Experiencia fantástica: It was our first time with this veterinarian office because our usual one couldn't get us in even though we had a semi-emergency but I'm kind of glad because I was very happy with this office and their staff especially the doctor we had she was very good with our temperamental little kitty. I think they're going to become our new veterinarian office with our other cat and two dogs.

Experiencia fantástica: We had an unfortunate incident, and misjudged the heat cycle for our Wolfhound mix. As a result of our mistake, we ended up in an unfortunate situation, needing our Wolfhound mix spayed asap. I was extremely concerned, as sighthounds have very specific anesthesia requirements. The wonderful vets here reassured me, and I was overjoyed to learn some of their team have extensive knowledge of sighthounds. I was terrified for her to go under the knife, but they held my hand, reassured me, and I’m happy to report my beautiful dog is doing great. I’m SO happy I chose them for her spay. They listened to every concern I had and not only met, but exceeded my expectations

Experiencia positiva: The staff and doctors at Mt Hood Pet Medical are kind and thorough. It’s a great place to go for pet care. My wife couldn’t get our young cat into the cat carrier. We only had 10 minutes grace period so we had to reschedule and prepay the exam fee. Should be more flexible. Please rrethink that policy. Too stringent.

Experiencia fantástica: First visit and - wow! Front desk was friendly, quick and efficient. My kitty and I were guided directly to the exam room, no waiting. Vet and staff were warm and kind, helping nervous kitty relax. Good listeners, checked everything, and clearly explained options. Everything clean and calm. Prices felt reasonable. I am very happy with our new vet and team.

Experiencia fantástica: Dr. Harrison was amazing! She was thorough and kind to my Lexi! I used to take my dog to Companion Clinic but realized they are not what I was wanting in care of my pet. Mt. Hood is the best!

Experiencia fantástica: Great, professional service. Checked in quickly and our doctor was very kind, caring and thorough. Explained everything and answered all questions. A nice place to take your pet for their care. My only suggestion is to have a no fragrance policy as the clinic smelled like a mixture of perfumes and/or chemicals like cleaning. For someone who is sensitive, it was very strong. But that is nothing against the service here. It’s excellent.

Experiencia fantástica: My grown children and I have used this Medical center for pets for many years. I've been so happy with their care, professionalism, and their ability to always to make our pets comfortable. The care is constant and trustworthy. That's my old note that I forgot to post. My last visit was with a 1 day old kitten of my daughter's cat. It was not nursing and seemed so slow. The staff very gently spoke with me about her. The vet found she had multiple issues and was not going to flourish, even if we fed and cared for her. She helped me make the call to my daughter. She agreed with the vet to let her go. I had carried her in the car inside my shirt to keep her warm. With all hope. The vet let me sit with her for half an hour to wish her well as she passed over the rainbow bridge. I then left her in their gentle care.

Experiencia fantástica: Hands down the best vet clinic you can find! ALL the staff are caring and compassionate to animals and people alike. Our dog was miserable with itching and a laundry list of ailments but Mt. Hood Pet Medical saved the day. With experiences at several local vet clinics I feel qualified to suggest to anyone to try Mt. Hood Pet Medical. You and your pets will pleased! Thank you and keep up the great work.

Experiencia fantástica: Dr. Sullivan and Dr. Ferguson both treated my little guy and did an excellent job. First fur baby they explained what to expect for vaccinations. Front and back staff provided good customer service and booking appt online was easy.

Experiencia fantástica: Our 5 month old baby was very sick and diagnosed with FIP. Without Dr. Tompkins, she would not be spending Christmas with our family! Dr. Tompkins spent so much time figuring out the right treatment and finding the resources for us to get medication quickly! We can't repay her for the gift she has given us.

Experiencia fantástica: These guys take really good care of my kitties. My otherwise horribly shy cat tolerates them very well too!! Prices are very reasonable and fully explained before as well! I also have a fear of dogs that can make vet visits a little hard for me. Every time I've come here they've ensured I'd have a room to go into right away to be away from any dogs. Honestly not sure if that's what they do for cats, but I deeply appreciate them for doing it. Thank you for caring for my little fuzz balls!

Experiencia negativa: 12 years with this clinic, but something has changed and its not for the better. Disorganized, with poor follow through, I've been willing to pay their high prices because at one time at least was getting superior care. I can no longer recommend Mt Hood Pet Medical, Nice folks but so are my neighbors, but wouldn't let them treat my pets, let alone pay them for it. To bad used to be a top notch outfit.

Experiencia negativa: IF YOU LOVE YOUR PET, DO NOT TAKE THEM HERE. Read below. Dr. Katherine Tompkins and this clinic’s behavior toward my mother and our 16-year-old dog was nothing short of disgraceful. Their actions (or lack thereof) demonstrate a glaring lack of compassion, professionalism, and ethics. It’s clear this clinic prioritizes profit over care of your animals. My mother detailed her experience in a separate review, but the gist is this: After treating our elderly dog, they abandoned him in a moment of crisis. Despite prescribing him medication and agreeing to his treatment plan, they suddenly refused care without warning. Why? Because we weren’t willing to suddenly put him through more invasive and unnecessary procedures just to pad their bottom line. Our dog was at the end of his life and we just wanted to make him comfortable. What’s worse, when my mother begged for help and explained the situation, they stonewalled her. No follow-up from the vet. No concern for his well-being. No acknowledgment of the emotional distress they caused. Just a cold, callous refusal to provide basic care (a prescription) for an elderly dog who was in pain. This clinic made it crystal clear that if you’re not willing to pay for endless tests or expensive procedures, they don’t care about you or your pet. Their focus isn’t on your animal’s health—it’s on your wallet. This clinic doesn’t deserve your trust, your money, or the responsibility of caring for any animal.

Experiencia fantástica: I am always impressed with the high quality level of care all of my animals (I've had 4 here - 2 cats - Slinky and Spumpkin and 2 dogs - Mimi and Fauna) get from all the vets and the vet assistants. They are so compassionate and truly care about pets well-being. They were able to get me an appointment same day as there was a cancellation. This meant the world to me and my sweet precious lil pug girl, Fauna. I wouldn't go anywhere else because I wholeheartedly trust them all and the advice they give for care of my animals. They take time to explain things and are so patient with questions! Thank you Mt Hood Pet Medical!

Experiencia negativa: AWFUL EXPERIENCE. ABANDONED ELDERLY DOG IN A CRISIS. Horrible experience with this clinic, absolutely HORRIBLE. And also unethical, unprofessional, and inappropriate. Abusive? You be the judge. My 16 year old dog was being prescribed GABAPENTIN for pain/seizures by a vet at this clinic (maybe a year or less?). A month or so ago he whined at night in pain, waking me up, and I immediately called the clinic to ask what I should do, should he be put on a pain med, etc. When I called to ask to speak to my vet about my dog's pain episode the receptionist said she would talk to another vet and get back to me. I get a call back and they recommend he be given a third dose of GABAPENTIN in the evening. He as on 100 mg twice daily, sounded like a good plan to add in the third dose at bedtime. Later I get a call letting me know my dog's vet would write a prescription for a pain med. I'd already agreed to add a third dose of GABAPENTIN, so said no. I would call back and we could move forward with the other treatment if needed. Unfortunately my dog had a pain/slight seizure episode a few weeks later. A few seconds, and fine afer but I was extremely upset, and started to think I needed to think about end of life options. HERE IS WHERE THE PROBLEM STARTS and lack of care, ZERO concern for my dog's well-being. I call the office and share what happened, request the pain med for him. I make it clear in this conversation that the next visit for my dog would be end of life visit. I only wanted to make him comfortable at this point. I drive into the city after holiday so 48 hours later, anxious to start him on med and then get a text saying to take my dog to a vet. What? My dog is 16 years old - I had NO plans to put him through any more vet care (tests, x-ray, blood, surgery etc.) as to me that is cruel and inhumane. But it's DOLLAR SIGNS for the vet clinic. And now I was not going to be a DOLLAR SIGN, pay for a visit, etc. so they just dropped his care. In a health crisis? I call the office and tell the receptionist - pretty angry and upset, wouldn't you be? - that "My dog is NOT going to any vet, he is NOT getting any blood drawn, and Xrays, not going to be offered any 10,000 surgery etc. NO DOLLAR SIGNS from me. And I say I WANT TO SPEAK TO HIS VETERINARIAN. Does that seem reasonable? Not for this office. . She says 'ok' she'd let her know. I wait for FOUR HOURS, no call. End of the day, and NO PHONE CALL from the vet. Tell me how pissed off you think I was at this point? Outraged. THE PRESCRIBING vet can't call when a dog has experienced a crisis? They agree to treatment, then just REFUSE to provide care? That seem professional and appropriate to you? The receptionist also in one of these calls told me that "GABAPENTIN is not a pain med". Any vets reading this? Not classified as a pain med, whatever but is of course commonly prescribed to treat pain. So they now are intentionally antagonizing me? How upset would you be at this point? And you are now stuck with NO CARE for your dog. NEVER ONCE was I asked if my dog was ok, if he had worsened (which would of course have warranted emergency visit), etc. THE VETS could care less. DOLLAR SIGNS. they weren't going to get more visits, get to do expensive testings etc. so they dropped a dog/patient and put me the owner through much emotional distress. Sound appropriate to you? Want to experience this? Want your fur baby to be subjected to this lack of concern and care? WHY DIDN"T his vet call? WHY NO CONCERN for his condition/well-being? DOLLAR SIGNS. That's all this office cares about. Not you or your pet. They could have just given a week or two of med to make sure he was comfortable and that I HAD TIME to now deal with not having veterinary care for my elderly dog. DOLLAR SIGNS. I was in CA. So what! People travel with their pets, it doesn't me the care provider gets to abandon them, with no notice, IN a crisis. ZERO CONCERN For my dog. NEVER asked about his condition. HORRIBLE VET CLINIC. Go elswere.

Experiencia fantástica: Wonderful experience. They were able to get me in for an appointment within 4 business days. Excited to have found a good vet in our new area of town.

Experiencia negativa: Giving one star due to this office always causing issues with my dogs medicine. She takes prescription meds, and every single time we have to refill them, there is a hiccup- and my dogs meds are delayed. Just today they told us they canceled and didn't fill our prescription because our dog doesn’t have a file there. We’ve been taking all of our animals here for 5 years, and the dog in question has been going for 3 years. We even just spent 400$ on a check up for her a few months ago. Whenever we try to call to resolve, we’re met with a rude receptionist, again telling us that they don’t have a record of our dog. We’ve spend thousands at this place over the years, and I’m so incredibly disappointed.

Experiencia fantástica: My cat gets scared at the vet and hides under a jacket or inside the hoodie I’m wearing. My last visit I was sitting on the floor when the vet came in. Instead of asking me to put him on the table, she sat on the floor with me to do the exam. Cant tell you how much I appreciated that. Made my cat so much more comfortable in an already scary situation for him and the vet showed so much compassion for him. Thank you Dr. Sullivan!!!

Experiencia fantástica: Very friendly staff. Clean place. Thank you for being open on Saturdays! Feels like they have my pets best interests in mind.

Experiencia fantástica: Took my kitten here for her first visit. The front desk staff was welcoming with checking us in and then walked us back to the exam room. Dr Sullivan and her tech were both very nice, and affectionate towards my furbaby. When it was time for my kitty to get her first vaccine she was given a little treat and I really appreciate that they did that.

Experiencia negativa: Our cat was having ear problems, and they had such a hard time dealing with her despite saying they work with cats. They ultimately said it was an ear infection "but without doing a full exam, they can't be certain" and then said she was too fussy to look further. Mind you, we give her Gabapentin every time, so she was almost fully conked out. This was also the SECOND visit back because they said the same thing the first time and threw more Gabapentin at us and said to reschedule when she's drugged. I'm not drugging my cat even more just because you don't know how to assess a cat. They literally treated her like the plague. We ended up taking her to Humane Society for an exam, where they were able to not only treat her WITHOUT drugs, but they treated our cat like a member of our family. They were able to find out she had a tumor in the outer ear canal. A place that is easily visible without a full exam and they even shamed this vet for not noticing. So Mt Hood wasted not just my money, but they wasted precious time we could've used for cancer treatment. They did great with my dog, but based on our experience with our cat, you couldn't pay me to go back and support this place. Original: I cannot say enough about how positive our experience was! We recently moved from CO and I was really nervous about establishing new care for our dog, especially during COVID. Not only was our technician (Kaitlyn) extremely knowledgeable, but her friendly demeanor helped put me at ease. Dr. Garden was the dr. that assessed my pup. We knew he would need dental work and we had concerns and questions about this. She answered each and every one of our questions thoroughly, honestly and in a way that was clear for me a client. When we got our pup back, he was just fine! He usually is timid or shaking but it was like nothing happened! Good experience for him, as well, which is important to us. Huge shout out to the entire staff but specially Kaitlyn and Dr. Garden!

Experiencia negativa: Called the day before to make an appt for the following day as my pet was very ill. Paid visit cost up front the day before. Had to take the day off to bring my pet in. On the way to the appt the next day, they called and cancelled my appt. Was going to be his new vet. But I won't even be considering them now. They cancelled the appt for a reason I still dont understand. Wasn't clear it all. So that told me, they were not concerned about my very sick dog. And I want a clinic that IS concerned for a sick animal. So won't recommend.

Experiencia positiva: My feelings have gone back and forth about this vet for a couple years. They've seen 3 dogs and 3 cats for us, since around 2011. We are down to 3 dogs now, as we've had to euthanize all 3 cats within a year. They received the absolute best end of life care we could have asked for, and MHPM was amazing in squeezing them in when it was their time. For each pet we received condolence cards, a little jar of fur, and ink paw prints. We've never had to ask for these things. When we put our last one down, who has slept by my head every night since I was 10, we received everything but the ink paw prints. We did not think to ask because we assumed we would automatically get them as we did with our other two. I'm devastated we weren't asked. I wanted to get my kitty's paw tattooed on my shoulder; now that she's been cremated it's impossible. Guess I'll know for when my dogs go :(

Experiencia fantástica: Very nice visit. My favorite vet on the east side. Other vets don’t compare to the bedside care that this vet provides. Beautiful exam rooms with windows so my dog can see the outdoors and it’s not this closed box for him to be scared.