Emancipet
Information about Emancipet
77023, Houston
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-18h
At Emancipet, nonprofit veterinary clinics, our mission is to make veterinary care affordable and accessible for everyone. We are committed to providing essential preventative services such as wellness exams, vaccinations, heartworm treatment, and spay/neuter through our network of low-cost vet clinics.
We firmly believe that pet owners love their animals and will do their best for them when they have access to affordable options. That’s why Emancipet has become one of the leaders in the nation in delivering quality veterinary care at low prices, ensuring that all pet parents can provide a lifetime of health and happiness for their pets.
We have multiple clinics throughout Texas and Philadelphia, as well as mobile clinics in Central Texas offering first-come, first-served veterinary care. Our services range from health check-ups and parasite treatments to surgeries and urgent care, all designed with your pet's well-being in mind.
Our comment from InfoVet about Emancipet:
Emancipet is a dedicated non-profit veterinary clinic that offers affordable care for pets. With excellent service and reasonable prices, many clients commend the staff for being friendly and professional. Numerous users have highlighted their positive experiences, such as:
- 'Great service, even better prices.'
- 'Exceptional staff and very reasonable prices.'
- 'Staff took good care of my fur baby.'
- 'They love your dog and provide kind service.'
Despite these strengths, some customers have reported issues with longer wait times and occasional miscommunications regarding appointments. Nevertheless, many have emphasized the quality of care received, especially during surgeries and treatments for heartworm. Emancipet remains a valuable option for pet owners seeking low-cost veterinary services without sacrificing quality.
Emancipet: Reviews
Fantastic experience: Got my cat shots for a nice price and the staff were amazing with my cat.
Fantastic experience: Great service ... even better prices
Fantastic experience: Excellent staff and very reasonable prices. I showed up with no appt and was seen 40 mins later. I got my dog's exam, blood tested, 3 vaccinations and flea/tick prevention all for $120. Highly recommend this place!
Fantastic experience: Is my third cat at emancipet and im pleased .
Fantastic experience: Staff was very friendly.They took good care of my fur baby.Definately will be recommending to friends and family.
Fantastic experience: Excellent low cost facility for vetinarian services.
Fantastic experience: Great Service, Place is ran like a well oiled machine! Amazing prices!
Negative experience: I brought my cats to the clinic for a spay surgery but two days after, they started to vomit and have very sick symptoms. They were perfectly healthy and fine before I had brought them in, but started to get sick after I had picked them up from the clinic. I'm 100% sure that there was a virus in the clinic that wasn't dealt with and my cats were unfortunate to catch it because one of them had to be hospitalized. She was never like that until the day I got them spayed, the staff needs to be more aware and clean the place thoroughly, my friend's cat has also got sick as well while they were brought to this place for a spay as well. This has been a terrible experience in my life.
Fantastic experience: I have been bringing my pets here for over 7 years and always have a great experience.
Fantastic experience: Took my cat to get spayed they were very nice and friendly thy spoke to you about how everything goes and the care before and after ,treated my cat like she was their own also very clean and professional especially polite
Fantastic experience: For a non profit low fee vet clinic this place is great. The service is exceptional. No long wait times like you usually see at low cost vet clinics. The staff are fantastic as well.
Fantastic experience: Emancipet is the best place for non-emergency care for pets. They love your dog very kind prices. They are there to help and will do all they can to assist. I love the doctor there and all the assistants. You can just tell. <3
Fantastic experience: Great friendly staff doing noble work at very affordable price.
Negative experience: I made an appointment here for a general checkup for a stray kitten I rescued. I even called on the phone to understand the process. I drive all the way there and they say they refuse to look at a cat who could potentially be sick. Why waste my time on the phone and give me the go ahead to make an appointment?
Fantastic experience: I highly recommend this place. Great staff and always a pleasant experience. I have zero complaints
Fantastic experience: Very cheap prices and very good customer service very professional. Would def recommend any shots or for your animals this is the place
Negative experience: I really wish I could say I had a positive experience at this emancipet, unfortunately Tuesdays are my only days off of the week currently and this is the only emancipet I can visit currently. During my visit they said they had no power during my initial visit made me an appointment to come back at 4:30 I check in early at 3:50 at. they take walk ins in front of me had a full lobby full of walk ins and only when I went to the front desk to make sure I was still in the list did an employee come after waiting an hour. I live an hour away an had to make two trips and then wait another hour while they helped walk ins. is the only day I can take care of my animals. I really don’t like to complain but the perception to me as a client and pet owner is that they really didn’t want to help me today. I regularly visit the emancipet on 290 freeway and I wish I could’ve today. I still managed to get my vet vaccinated today and for that I am grateful.
Fantastic experience: All those crew are fantastic help us I lot 100 de doctor so nice all the clinic clean no smelling bad like other places they gives us service PERFECT they gone take your pets
Positive experience: Recently took our dog here for heart worm treatment referred by another ver. I advised to Emancipet that our dog has been on Doxy since January (with resting months in between) and was told by emancipet that before he was due for his heartworm shot in October, he was to take 1050mg of doxcy (600mg in morning, 550mg at night), YES per day, before doing the injection. This raised a red flag as our boy has been on Doxy with initially starting 800mg a day (back in Jan) to eventually moving towards 1time a day at 400mg by June. However, the tech (we did not speak with a vet at all) advised due to his weight he would need this much. A week into the doxy, our boy was not being himself. To the point where he started to physically reject the pills, something hes NEVER done before. His appetite decreased, he stopped eating, and was having nausea episodes of vomiting. This wasn’t just a “oh he’s probably nauseous from the doxy” situation. This was surpassing nausea as something was seriously wrong with our fur baby. We took him to an emergency vet appointment where our vet (along with another vet at a different location) advised our dog should only be getting 10mg of doxy PER kg of weight PER DAY. Our dog weighs 115lbs =52kgs. This means his size indicates he should have been taking 520mg of doxy per day…NOT 1050mg. That is twice the limit for him which makes sense why he became sick and to reiterate this was more MG’s than what he had been previously prescribed since having him (which was relayed to tech) Given that he had responded well to Doxy in the past this was extremely scary for us as our dog was not himself for almost 2 weeks. Per our Vet suggestion, we have moved him now to 520mg a day and he showed immediate improvement within 2 days with only needing nausea medication for 1 day. Thank God, He is back to normal eating his kibble, something he wouldn’t even look at when put in front of him. And he loves to eat. His energy is back. I tried calling the number the first time, I had to leave a message for a call back which happened the following day, assuming they use an answering service of some kind. I wish there was someone I could speak to about this because this could have ended badly with our boy no longer being with us. I would really like an opportunity for a phone call so someone can explain what went wrong here and how it can be avoided in the future.
Fantastic experience: I Was sent here from another location that was closed for a post surgery check up and the drive was totally worth it. They were able to see me and others fairly quickly and I cannnot stress how kind everyone was. As soon as my kitten was given a room the team helping her was super kind and made sure she didn't feel scared. The staff was also kind to me as well and explained everything to me so I understood.
Fantastic experience: We go to Emancipet because a group of neighbors and we are trapping unfixed feral cats and they do a great job and are affordable. The staff are also super sweet.
Fantastic experience: I took my male cat Mavi to Emancipet to get neutered, and everything was perfect! The staff was caring, professional, and made the whole process easy. My cat recovered quickly, and I’m so grateful for their affordable and amazing service!
Fantastic experience: Very good checkin service, and staff are very nice, well trained, and good with our pet.
Fantastic experience: The people that work here are amazing I'm so greatful and thankful for this place.
Fantastic experience: The people are awesome! They care about you and your fur babies. I definitely will use them again. Their prices are great too.
Fantastic experience: Update: this time years later and was able to get an appointment within 3 days! Can't recommend this place enough. Extremely low cost and the staff is amazing. Had to wait like 2-3 weeks for a neutering appointment but it was 1/3 the cost that our local vet would have charged. And vaccines are so affordable too. Got healthy pet visit next day. Love this place.
That is really good feedback -- we sincerely appreciate your patronage!
Fantastic experience: Great prices for vaccinations and spaying. I had my female dog spayed here and she’s doing really well. No appointment needed, just walk-in.
Fantastic experience: I went for the first time last week. I recently adopted a Pomeranian mix from Harris county animal shelter. I was able to make an appointment online without any issues. The front desk and the tech were very nice. When we got called back the Dr was very friendly and kind. He addressed my concerns about my poms skin issues and gave me recommendations. I paid a little under $100 for vaccine, antibiotics, flea/heart worm prevention and shampoo. I’m happy to say that my little guys skin is already improving and he hasn’t been scratching as much! It is definitely worth the drive and I would 100% recommend this place to anyone.
Fantastic experience: Wait time was 45 minutes for a walk-in. Vaccination were under $100. Pretty satisfied.
Fantastic experience: Best experience, friendly staff, reasonable prices
Fantastic experience: Took my three dogs for checkups and toenail trims at the Monroe@Gulf Fwy location. My two big dogs did well on the nail trim, but their 7.5 month old daughter was very anxious and moving around a lot. But Amy and Monique did not give up. They eventually got her nails trimmed. And I'm not sure which one was Amy and which one was Monique, but one of them helped me a lot since I had all three dogs with me and they are large breed dogs. She was very helpful with helping me move the dogs around and even walked me out to my car when my appointment was over. Thank you girls for all your assistance and in a few weeks when I go for their nail trim again, I hope y'all are there again. Thank you so much.
Fantastic experience: I really can’t say enough good things about Emancipet. We love our dogs but can’t always afford the care they need so emancipet is truly doing some amazing work. We did the heartworm treatment and the staff and care was incredible. Hector in particular was so amazing to work with and led with compassion while answering all our questions. If you can donate to this place, please try.
Fantastic experience: Great experience getting my cat neutered. He healed up wonderfully with no issues at all. Everyone is really Friendly too!
Fantastic experience: Great people person skills from the employees here..love this place You should try it
Fantastic experience: Great Team Took care of my Lil Girl
Fantastic experience: It was my first time there everyone very friendly, but it was strange that only the assistant attended to me and I never spoke to the vet.
Negative experience: Worst service ! I made an appointment at 430 pm and i was skipped 5 times and was one of the last ones to leave ! the gentleman in the front desk said my appointment wasn't showing even tough I got a code receiving my phone number And then they talk about you amongst themselves while you're sitting in the waiting area! Very rude and disrespectful Last time im coming here !
Fantastic experience: We were referred from the 290 location to take our dog here to get spayed and receive heartworm treatment, because theylse guys had openings sooner. It has been worth the longer drive, because the entire staff has been super. They're organized, they're on time, and they're friendly. Our dog warmed up to them in 30 seconds, but she growls at everybody else! Rates are reasonable, and we feel confident in our fur baby's health care.
Fantastic experience: Very nice and helpful people who work here and prices are so affordable "" Thank you for taking care of my Sheba ( cat
Fantastic experience: Great Staff and Vets. They really took care of my cat at an affordable price
Fantastic experience: Valkyrie gets this 5 star review. I am very comfortable taking my girl here just off our conversation. Everything was explained thoroughly and the conversation wasnt rushed. Thank you for making me feel at ease about getting my girl spayed here.
Fantastic experience: Staff is AMAZING and SUPER FRIENDLY. Dr. Halliday is AMAZING and very thorough in his exams.. Very patient with my concerns...HIGHLY RECOMMEND this Clinic.
Positive experience: I’ve had great experiences with Emancipet! Last year, I brought in my male husky for a cryptorchid neuter surgery. Although the incision got infected (mostly because he kept slipping out of his cone), I was able to bring him back and they cleaned the wound at no extra cost. I really appreciated their care and understanding. Just yesterday, I had a rescue kitten neutered here - within two hours of getting home, he was already running and jumping around like nothing happened! Emancipet clearly knows what they’re doing when it comes to spay/neuter procedures. I trust them completely and will be bringing my husky girl in soon to be spayed
Fantastic experience: I just really wanna give praise to the staff at this location cuz I come with my pack and they're extremely patient, helpful and good with my kids!
Fantastic experience: Emancipet is a great place for affordable pet care! The prices are very reasonable, which makes it easier to take care of my pets without breaking the bank. The staff is kind, professional, and clearly cares about animals. I felt comfortable and supported during the whole visit. Highly recommended for anyone looking for quality care at a great price!
Fantastic experience: Very nice personnel and great prices on vaccinations and other procedures needed for your dog or cat. Wish I had found this years ago.
Fantastic experience: This place is outstanding. The staff are very friendly, caring and informative. They help carry my big ol fur baby to the car. They did an excellent job! I highly recommend this place.
Fantastic experience: My sweet Celine got spayed Saturday morning. Scheduled the surgery online and it was very easy. Went in, everything was organized to get the crowd thru, friendly workers, which made me so comfortable leaving my baby in their hands. She’s healing well and I will definitely be back for more services! ❤️
Fantastic experience: Honestly i used to come here back in 2019-2020 but its about an hour away from my place so i stopped coming and went to thrive petco which was a mistake. There is a wait time from when i went about 1-2 hours from what the front desk told me so i went to a park nearby. If you want good and affordable service make the drive and come here. I had a bad experience with thrive traumatizing my dog so I explained the situation to the vet technician and he listened to everything and guided me through the process, he didn’t dismiss me and listened and both the dr and the tech took their time with my dog and got everything that needed to be done. I’m grateful for the experience and even though my dog is timid we’ll definitely be back for another round of vaccinations. **ITS A WALK IN VET CLINIC expect a wait time and show up early for that wait time, they can only do so much, while taking care of each dogs individual needs**
Fantastic experience: I couldn’t have got a better experience. I booked online my cat surgery. They emailed called and texted me to verify gave me instructions before hand what to do once I got to the clinic the process was professional quick. The staff was super friendly. Their prices are very reasonable. once I got my cat home. They gave me care instructions. She was her normal self within the hour, running around and eating. I couldn’t be a happier cat mom. I highly recommend them to anyone.
Fantastic experience: I am so glad I found this. Community funded center for my dog. Before I was going to petco, paying an arm and a leg for vaccinations, and finding this place has truly been a Godsend. There is always a wait, but you just have to go up there. And get your place in line, and they'll call you a few hours later. When it's time for your pet to be seen, I find this very convenient if you have other things to do during the day, you can while you wait. To me, it's very worth it considering the low prices that I have to pay for services. The staff is very friendly and always so helpful. I will forever take my dog to Emancipet!
Negative experience: This place made me wait 3 hours for a visit then told me to go inside and waited another 2 hours while people who were just walking in they seen them immediately and just for them to tell me “oh we didn’t even know you were here” even though the employee who put me down for the appointment was looking at me the whole time while I was sitting there I waisted 5 hours today just waiting to get my dog checked out
Negative experience: Bad receptionist He asked for my number and he sent the link to another number i was in the parking lot for like 5 minutes so I didn't get a links to where I was in line so I went in to ask him and he said pets name i said tiger he said tiny? He said your number is so and so I said no that's not the number i just gave you 5 minutes ago Yall need a better receptionist please Outgoing smiling ready to work with you not a guy who looks scared of people And ask for a number than he sents the link to another number i gave him my actual number and he said OK will call you when it's ready and I never received the link been waiting outside for a long time so yeah I guess bad business get a new receptionist
Thank you, Ruth!
Fantastic experience: Great Pet Clinic – Affordable & Caring I found this pet clinic online and was surprised by how affordable it was. Took my pet in as a gift from my coworker, and the staff took great care of us. They really know what they’re doing and handled everything with kindness and patience. Only thing—be prepared to wait. One time I waited over 5 hours. They call you when it’s your turn to come in, which helps, but it can still be a long day. That said, I’ll still return. The care is solid and worth the wait.
Fantastic experience: Really grateful for this place. They’ve always taken good care of my cats, I never have to wait long, and I always get polite and friendly service. Shi was my tech today and she’s awesome- she explained everything to me thoroughly and was really patient with all of my questions. Keep up the great work, y’all :)
Fantastic experience: It's always a pleasant experience. The prices are a fraction of the cost anywhere else in town.
Positive experience: Super long wait. ~400mins. Ways beyond my imagination for pet’s check up. Don’t take appointment. Only walk in for annual check up and vaccinations.
Fantastic experience: We had my kitty neutered here. Affordable prices and great staff, fast service. My kitty’s surgery was successful, no complications arose. I highly recommend this clinic for your pet!
Fantastic experience: 10/10 The staff was amazing! Shout out to the nurse and Doctor that helped us they were amazing as well and answered all of my questions and concerns. Thank you guys so much for taking such good care of my baby's. ♥️
Fantastic experience: These folks are a non-profit that does excellent work. Over the years they have fixed 4 dogs and one cat without any issues. We love our pets like family so I wouldn't recommend this place unless they do amazing work. If you can afford to donate a little extra you can be sure your money will be put to good use. These folks love animals and it shows.
Fantastic experience: Took Kitty Softpaws (rescued 6 month old cat) to get fixed and turns out She's a BOY! Boyfriends reaction was priceless. Video on tiktok @Meyo713
Fantastic experience: We’d like to give a big thank you to Alexia for taking such great care of Mocha, showing him love and kindness. We also want to thank Dr. Carl Halliday, DVM, for making Mocha’s vaccination and microchipping process smooth and easy. We truly appreciate your help and will definitely be coming back soon! — Angel & Michael
Fantastic experience: They took care of my dog and were professional, courteous, and friendly. My Princess (P-Dogg) loved them. I didn't take photos then but I will on the follow up. Here's 2 patients Princesa and her little sister Paris the poodle.
Fantastic experience: Great staff, really helpful! Opens at 10 for vaccines, 9:45 they start taking first patients. Be conscious that you might spend 1-3 hours here as they will let you know.
Fantastic experience: Really appreciated the service, care and prices. I got our annual preventatives for about half what I pay regularly. They were all very caring for my dogs from the techs to the vet.
Negative experience: After work, I rushed in seeking help for my puppy, who was having a severe allergic reaction. He was breaking out, scratching intensely, and nearly causing himself to bleed. I checked online beforehand and saw that this clinic treated skin issues, so I felt confident they could assist. However, my experience was extremely disappointing. When I arrived, I explained my puppy’s condition to the front desk receptionist, Shy, but she was incredibly rude and dismissive. She interrupted me, refused to listen, and seemed intent on rushing me out the door. Despite their listed closing time being 6:00 PM, she claimed the doctor couldn’t see us because it was “close to closing time.” This was at 5:00 PM—an hour before closing. I had also called ahead and been assured my puppy could be seen, which made her response even more frustrating. As I tried to seek help from another staff member, Shy kept interrupting with an attitude that made it clear she didn’t want to assist. At one point, she falsely claimed my dog had chemical burns and there was nothing they could do, citing an issue with his scrotum—completely unrelated to the breakout on his chest and legs. It felt like she was making up excuses to avoid providing care. To make matters worse, her handling of my puppy was aggressive and lacked any compassion. The poor customer service, lack of empathy, and overall treatment I received ensure I will never return to this clinic. My puppy deserved better, and so did I. PS. Shy is the African American girl with red hair and glasses.
Fantastic experience: The employees truly care about the pets like family. They are honest and sincere. They are devoted to the pets and Their well being. Thank you emancipet for everything you do. And girly and loki my furbabies love them and thank them too.
Wow, thank you for these kind words, Misty! We are feeling the love and look forward to seeing you and your pets next time.
Fantastic experience: I must say that I have been to several locations in the Houston area and chosen Wayside as the best for me. They are all wonderful and caring professionals, however; it takes more than an hour to get there with very little wait time. I have 2 Doberman Pinches each 100 lbs plus, two Pit Bulls 50 & 75 lbs, one Marco Frenchie 31 lbs and one Siberian Husky 47 lbs the most mischievous one of All !! therefore time is essential when I must make more than 1 trip in my SUV. IT’S WELL WORTH IT . The staff is awesome making me feel at ease. Thank you all for being so warm and caring especially since my anxiety was over the moon being new comer.
Fantastic experience: This is the best veterinary clinic I’ve ever been to! The prices are reasonable and the staff is incredibly friendly. ❤️❤️❤️I brought my 8-month-old kitten here for a spay and after three weeks, his wound has healed beautifully. The clinic’s procedures are very efficient and they perform thorough examinations. I dropped off my kitten in the morning and picked him up in the afternoon. Thank you so much for your excellent care!
Fantastic experience: Took my dog Tuesday for some shots, Everything was great everybody so nice They even had a Raffle and I got a free vaccine for my dog.Definetly will be back .
Fantastic experience: 5 stars across the board! The professionalism, efficiency, price, etc are top tier. Don’t hesitate! Book your appointment.
Fantastic experience: Amazing staff that cares deeply for their work and their clients. I have taken numerous cats and my dog here and have been impressed with the service we receive every time. Their prices are affordable but the care is top tier. Their system for surgery drop off/pick up is EXTREMELY efficient and they provide tons of information at drop off. The best place to go for any preventative care needs or spay/neuters.
Negative experience: I had a very bad experience at the Mancepet Clinit. On Wednesday, November 27 at 8:00 am, my 5 months cat, Daisy had spaying appointment. Daisy was a healthy female cat and she was fine that morning after I dropped her off. Around 3:00 pm I received a phone call from the clinic, was a Dr. Halliday, he letting me know that Daisy’s heart had stopped beating after she was administered the anesthesia. Daisy was having seizures and was in a coma. I was told that Daisy was in “observation”! I couldn’t believe the state that Daisy was when I picked her up; she was unable to move her head or her arms! The Dr. Halliday only suggested for me to take her to the ER because he couldn’t do anything else for her! He didn’t have answers for any of my questions, he only apologized. I took Daisy back home, because I can afford the ER bill. she was suffering too much, she continued on having seizures throughout the night and her meowing was with pain. Daisy sadly passed away the next morning. I believe that they administered too much anesthesia for her body weight! To many medications were given to her, I have it on writing. Please, don’t trust just any clinic! We are very upset they did this to our Daisy. She was loved.
Fantastic experience: Very pleased with this clinic. Everyone was very friendly and I got a next day appointment to spay my kitty. Thank y’all so much! This staff is amazing, very very friendly and knowledgeable. Affordable as well. Very pleased.
Fantastic experience: Alexia Antonia Celeste Melanie and angus always do an amazing with my fearful pup, theirs definitely more but these are the techs I remember. My dog enjoys going to the vet now and even gives them his paws when it’s time for the toe nail trim!!!!! Thank you Emancipet.
We're SO happy to hear this! High five for healthy pets!
Fantastic experience: Friendly Vet Techs, Great Service, And Affordable Prices. My 4 Fur Babies get all their shots, tags, and flea/heart worm prevention from them. They're about an hour and a half away from where I live but they are worth the drive!
Fantastic experience: Cheap and very kind to my Sahara, and I observed the same sweet treatment for the other 4 foot family members there. 6 feet spacing great. I love this place!!! Recommend to anyone . They accept donations. Please if you are able to donate, do so. Good cause. No I don't work here. But would like to help.
Thank you Delma for your great review. We are so happy to be of service to you and Sahara!
Negative experience: Worst Vet Experience Ever - A Total Waste of Time! I took my dog to this vet today because he’s been having diarrhea. From the moment I checked in, it was a disaster. No one even asked the reason for my visit, and I was told the waiting time would be 2 hours. I ended up waiting the FULL 2 hours doing absolutely nothing but sitting there, just to get a text message telling me it was finally time to go in. When I did go in, I encountered the rudest staff member I’ve ever dealt with—someone named Calist, if I got that right. Without knowing a single thing about my visit, she rudely told me to walk outside to talk, as if I was doing something wrong! After the staff clarified I was already on the waiting list, she finally asked what the issue was. When I told her my dog had diarrhea, she rudely snapped that they couldn’t check him because they “aren’t a hospital. And This is my dog’s regular vet—They could have easily told me at check-in that they weren’t equipped to help with his condition instead of wasting TWO HOURS of my time. To make things worse, I’ve noticed that they seem to treat people differently based on who they are. It feels like they only want Hispanic clients, and if you’re not, they treat you poorly and disrespectfully. The level of incompetence, clear bias, and complete lack of care I experienced is unacceptable. They don’t care about your time, your pet, or fairness in how they treat people!
Thank you for your feedback. We are sorry to hear about your experience. Please note that Emancipet is not a full-service veterinary clinic and does not treat sick or injured pets. We offer affordable preventive care services, such as vaccinations and spay/neuter surgeries. We apologize for any miscommunication during your visit and encourage you to reach out to us directly so we can address your concerns.
Fantastic experience: Everyone at Emancipet, that has worked with my dog and I, have been amazing! They’re knowledgeable and have been very helpful during my dog’s heartworm treatment. Hector has been our vet tech through the whole process and he’s great! Very patient, helpful, and kind. Highly recommend!
Thank you for trusting us with your dog's heartworm treatment! See you next time.
Fantastic experience: Love love love love love I appreciate the staff at emancipet so much that I will be returning there with my baby whenever needed. They were affordable fast and efficient and I appreciate them if you were in need of low cost pet care please visit my friends over at Emancipet
We look forward to seeing you next time, Mercedes!
Fantastic experience: Really love this place, they have salads, chicken, hot side dishes, top sirloin, garlic beef, a bar and desserts. Great food, great prizes, great service, definitely coming back soon.
Fantastic experience: I love this place I recommend this place to all my friends that have animals, the services are great and the staff is usually friendly, but today 6/22/2024 some of the staff was rude and not friendly at all while checking in I said good morning to the young lady twice all she said back to me was WHATS YOUR PHONE NUMBER! and also as I was waiting I checked my wait time on the wait list and it said canceled, I went in to ask why and another young lady at yhe front desk told me I did it , I asked how can I do that, she said well mistakes happen I still happen you on the list, I have never experienced this at this place before and I have been coming here for over 10 years with my first pet now I'm bring my second. I guess everyone has bad days but when you work in the public you have to be friendly and courteous and it didn't happen today. I was number 13 in line when the doors open and it's almost 11am and I'm still waiting.
Thank you for your continued patronage, Rachel. We're sorry this experience did not match up and we appreciate your feedback.
Negative experience: I’ve visited this facility so many times since the day I brought my fur baby home and today was the worst experience I have encountered. My stomach hurt so much of how angry I was. My pet had a rash/wound on his paw and I took him it to get checked out, I also requested for him to get his yearly vaccines since I was already there. (I muzzled him before going because he is sensitive to touch). DVM Carl Halliday was so rude from the moment he walked in to the room. I explained what was going on and he rushed the whole visit. As I suspected, my dog reacted to Mr. Halliday touching and feeling on his rash/wound so my dogs reaction was to snap. I totally understand that’s not ok and that is why I brought him with a muzzle. Then he proceeded to give him the 3 shots and my dog is still reacting. I kept trying to comfort my dog and told him it was all ok that he can calm down and Halliday looked at me and said don’t condone this. Mr.Halliday gets up and tells me to leave the room and in a kind of threatening tone says if you want me to see your pet next time he will have to be sedated. Every dog is different and Halliday has been a vet for many years, so I’m sure he’s experienced all types of behaviors. He really made me feel like I was a terrible pet parent and I will not be visiting this facility ever again.
Hi Saida, we're sorry you did not have a good experience with us. If you'd like to chat more about your experience, please don't hesitate to give us a call. Thank you for your patronage.
Negative experience: Bad customer service , I came in , and they didn't want to attend me. We went during hours of operation. They were not closed.
We're sorry you did not have a good experience with us, Anthony. If you have any questions about the services we offer or how Emancipet works, feel free to visit our website or give us a call.
Fantastic experience: They always are so nice to my puppy dog and provide services at SUCH affordable rates. It’s beyond helpful to have a non-judgmental place that you don’t need an appointment, usually I will be in and out a tad over an hour. The only thing is I wish they did dental cleanings! But if they could offer I’m sure they would.
Thank you for your kind review, Allan! We are so happy to be there for you and your dog. We hope to expand our dental services offered in Austin in the future!
Fantastic experience: I can’t say enough good things about them. I have utilized the spay, vaccine, and flea prevention services. It’s always fast and efficient. They take excellent care of my dogs
We are really feeling the love! Thank you for sharing your 5 star experience.
Positive experience: I took my cat, Millie, to be spayed here after reading several good reviews. The staff were very friendly and the clinic was clean. I am sure she received great care here. My only complaint is that once I took Millie home, I noticed they had tipped one of her ears, like they would to a feral or stray cat. It was very upsetting when I first noticed it but I’m trying my best to get used to her new look. I just don’t understand why they would microchip a cat that has a name and an owner and then decide to tip their ear.
Hi Monica, thank you for sharing your experience with us. We see that you have already spoken to our team about the ear tip. If you need anything else from us, please don't hesitate to reach out. We sincerely appreciate your kindness.
Fantastic experience: My pup is currently going through heartworm treatment here. This is his second time going through the process (first with emancipet) and I do really appreciate how everything is planned and set up by your first appointment. Everything is VERY affordable which is important because heartworm treatment would’ve cost me $2000 at my main veterinarian. Truly a life saver!
We're so happy to hear this, Macy! Thank you for trusting us with your pup and doing what's best for him. We can't wait to see you next time!
Fantastic experience: Great Friendly and Knowledgeable Staff and Doctors and very affordable prices. Took our rescue pointer for his Heartworm treatment.
Thank you very much! We hope your pup is recovering well from treatment. See you next time.
Fantastic experience: The staff there at Emancipet off of Monroe are excellent and very polite. They answer all your questions that you may have pleasantly. It is very clean and the set up is very organized.
Thank you for sharing your 5 star experience!
Fantastic experience: Reasonable prices, staff is friendly! Yes the wait is a little long but there is a park close by so you can wait with your fur babies.
Thank you for sharing your 5 star experience, Shayla! See you next time.
Fantastic experience: First time I've been to an emancipet other than the one on Monroe. They were nice friendly and very helpful. I got two cats neutered. I will go here again.
Thank you for sharing your 5-star experience, Donna! We look forward to seeing you next time.
Fantastic experience: Absolutely wonderful experience for my baby J'adore and myself as a new mom. Everyone was so kind, moved quickly and gave me information I needed. I was HONORED to donate and will continue to!
Thank you so much for your valued support, Briana!
Fantastic experience: Took my two fur babies (Mijo and Santiago) to have their long nails clipped. The doctor and the staff... are all dedicated and experienced. They made sure the boys were comfortable. Everything went smoothly. A grateful and happy fur parent. Thank you, guys.
Happy to be there for your babies! Thank you for choosing Emancipet. See you next time!
Fantastic experience: Very busy place but is well organized. Prices can’t be beat. I’m getting my shelter dog’s heartworms treated, paid for by the animal shelter. However, if one of my animals somehow ended up with heartworms and needed treatment, their prices won’t break the bank. Maybe a small fracture, but is reasonable (most vets want $1500 or more). When my dogs yearly vaccinations are due I will come here. I also now purchase their yearly flea/heartworm preventative medication here. It’s not a fancy place, but I would rather save my money for the “expensive” vets when/if my dogs get sick.
Thank you so much for 5 stars, Laura! We're so happy we can be there for you and your pups. See you next time!
Fantastic experience: We have had 3 adult cat's and 2 small kitten's fixed here, We spent about $500.00 including donations worth every penny to stop over population. The staff is great so was the Service, In my opinion the employees I had contact with every one was extremely nice and knowledgeable when I asked questions and when I saw the staffs interactions with other customers I saw the same great service. I highly recommend this place. It was also clean. Thank you for your service and caring for Animal's.
Thank you so much for these kind words, Sandra! We are so happy we could be here for you and your cats. If you're interested in sharing your story with us, please email [email protected] and we would love to share some photos of your cats on social media. Thanks!
Negative experience: Terrible experience, they waited 2 hours to tell me that I couldn’t get my dog’s booster vaccination or any other vaccine because it’s 2 days too early after I drove 3 hours to this specific location. I usually go to a different clinic however this was the only one open today. I tried to call before I came to get info but the calls kept going to an automated system. Had I know when I FIRST checked in that I was too early I would’ve left and came back another day but ANGUS that works the front desk didn’t inform me or even THINK to look until it was time for me to have my appointment AFTER i waited for 2 hours. He then kept being condescending and low key rude saying “well it’s your pet you’re supposed to know.” As if I wasn’t told something differently at another clinic!! At the end of the day how hard is it to CHECK and see before you have someone unnecessarily waiting for 2 hours. I tried to pay for my dogs prescription and the vet waved the fee that’s the only thing decent that happened after my time was wasted. I will never go back to this location again because of ANGUS he needs to work on his customer service skills and possibly be retrained.
Positive experience: The quality of care is exceptional. The reception area needs work. I took my dog for shots (yearly) and when I went in it was empty. I was told to wait in my car they will text me when it is my turn. They said the wait is about an hour. I looked around but said ok. Since I thought I had an hour I went to Taco Bell in the same parking lot. I no more than order and they are texting me. I got my food and went in. The place was packed. I saw multiple people sitting that I saw walk in from my car. So I sat at seat 2. I was 2nd in line. OK great. Then they called every other person in there before me! So I sat inside for another hour while my food gets cold. Why did that happen? Was it because I am not Mexican? No offense but that is how they made me feel in the front only. Once my dog and I were in the exam room, the tech and vet were wonderful. I will go back and hopefully I am treated better in the front reception area.
Hi Kim, thank you for sharing your experience. We are actively working to improve our check-in and waiting process. We understand that our waits can get long due to the amount of clients we have looking for affordable veterinary care. We appreciate your patience as we continue working on our systems. See you next time!
Fantastic experience: We took our pittie when she was of age and the staff did a great job. We got her spayed, chipped and all her shots. Great prices and our doggo healed quickly.
Happy to be of service to you and your pup! Thank you for choosing Emancipet, Joel.
Negative experience: Worst experience ever! We brought our Belgian to get spayed but she was in heat. I asked two different techs if that was going to be an issue and both told me no. We also added some services like microchip, nail trimming, and prevention meds. An hour after dropping her off we are told they are declining surgery due to her being in heat. I've read conflicting things about this so I didn't know. We are all for the safety of our pup but they could have told us when informed or before leaving her there that there would be a possibility she wouldn't be able to have the surgery or have us reschedule. She didn't even get the other services we asked for, at the least. Complete waste of our time.
Hi Andrea, we're sorry you did not have a good experience with us. After reviewing your file, our doctor declined this surgery due to this breed hemorrhages excessively while in heat. We apologize for the inconvenience, and welcome you back to book the surgery in 3-4 weeks. If you have any questions, please don't hesitate to give us a call.
Leave your review about Emancipet:
Emancipet appears in the following listings:
Other veterinarians you might be interested in
North Loop Pet Clinic
Sunset Animal Hospital
North Line Low Cost - Affordable Pet Clinic Tidwell
Add your business to our directory for free
If you have a veterinary clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.