East Orange Animal Hospital
Information about East Orange Animal Hospital
Opening hours
- lunes: 8:00–17:30
- martes: 8:00–17:30
- miércoles: 8:00–17:30
- jueves: 8:00–17:30
- viernes: 8:00–17:30
- sábado: 8:00–12:00
- domingo: Cerrado
Veterinarian in Orlando, FL - Visit our skilled Veterinarian in Orlando, FL. Accepting new appointments. Call today or request an appointment online.
East Orange Animal Hospital is proud to serve Orlando, FL and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service.
We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.
Our comment from InfoVet about East Orange Animal Hospital:
East Orange Animal Hospital is a highly respected and trusted veterinary clinic known for its exceptional care and compassion towards animals. With a dedicated and knowledgeable staff, including esteemed veterinarians such as Dr. Mark Perreault and Dr. James Roden, they provide comprehensive care that includes medical examinations, surgeries, and specialized treatments.
Customers consistently highlight their positive experiences, noting aspects such as:
- Friendly and Professional Staff: Many reviews praise the kindness, empathy, and professionalism exhibited by the entire team. Clients appreciate how the staff takes the time to address their concerns and explain procedures thoroughly.
- High-Quality Medical Care: The veterinarians demonstrate a deep knowledge of animal health and wellness, successfully treating a wide range of conditions and emergencies.
- Support and Compassion: Numerous clients have shared heartwarming stories of receiving not only excellent veterinary care but also emotional support during difficult times, especially when dealing with end-of-life decisions.
- Affordability and Transparency: Many users have expressed that the hospital offers competitive pricing and is transparent about costs, ensuring that pet owners understand the treatments and associated expenses.
While the majority of feedback is overwhelmingly positive, a few clients have expressed concerns regarding service during high-stress situations, particularly instances where communication could be improved. However, the hospital's commitment to care and responsiveness is often highlighted as a redeeming quality.
In summary, East Orange Animal Hospital is highly recommended for anyone seeking competent, compassionate, and dedicated veterinary care for their beloved pets.
Services and Treatments
East Orange Animal Hospital: Reviews
Fantastic experience: I adore this place! The staff are so wonderful and willing to answer any questions I have. The vets know what they're doing, and everyone really cares about each animal that comes through their doors. When I unexpectedly had to say goodbye to my beloved calico cat in May, they sent me a condolences card with handwritten notes from the staff, even though I was out of state at the time. I recommend East Orange Animal Hospital to everyone who asks me about a good vet for their pets
Thank you so much for such a sweet review. We are so happy that we get to help you care for your sweet kitties.
Fantastic experience: Friendly and prompt customer service. My dog liked everyone and the vet was thorough in explaining health concerns relating to my senior dog.
Thank you for your kind words about our doctor and staff. We look forward to continuing to help you with your pets care!
Fantastic experience: They take really good care of my dog. Thank you!
Fantastic experience: I love this place, the service, the staff, the drs. Everything is really great. I used vet services, boarding and groomer, everything so good.
Thank you so much for the sweet words about our doctors and staff!
Fantastic experience: I am traveling to Europe and am taking my dog with me. I’ve never done it before so I was scared about the preparations. I found this place on the USDA website and when I got here and I explained why I am there, I was given the perfect solution! Everyone was so knowledgeable and helpful and kind. It was a great experience
Thank you so much for the kind words. Amy is absolutely the best at maneuvering all the red tape of the USDA.
Fantastic experience: Somos nuevos pacientes y estoy super agradecida por la buena atención desde la oficina hasta el doctor jean ,gracias siempre sigan así, recordando 100% segura
Thank you for the kind words about our doctors and staff.
Fantastic experience: Would not take my animals anywhere else!
Thank you so much for the loyalty and confidence you have in us!
Fantastic experience: We’re new patients to this vet, I was eyeing this vet for my very anxious and reactive dog as a friend recommended them to me since her dog is the same. I haven’t brought her in yet but the other day it was my cat who got sick and I called them and they didn’t have appointments but they told me to come in as a fill in and we’d still be taken care of no matter what. Turns out my cat has diabetes and this has been a very stressful week but all within 48 hours they treated him, trained us on administrating insulin etc and my cat is already doing much better. I truly want to thank the vet tech Amy, she’s the kindest, most caring person I’ve ever dealt with in all the years of taking my animals to the vet. She’s willing to teach, answer so many of my repetitive questions, calm my nerves and is constantly checking to see how kitty is doing, its very appreciated in this new chapter of our cats life. Couldn’t recommend this place more.
We are so happy that Kitty is feeling better now. Amy does a fantastic job with explaining the ins and outs of a diabetic pet. Thank you for trusting us with your pets health care!
Fantastic experience: The best place you can go. Great staff, affordable prices, Dr. James Roden, lots of experience, caring, big heart. He will explain everything so you can understand. It's my place to go. God Bless you all! The lady with the 2nd. giant Schnauzer.
Thank you for the kind words and for trusting us for your pets needs and care!
Fantastic experience: Amazing vet offfice!!!
Thank you for taking the time to leave us a 5 star review!
Fantastic experience: Been going to this vet for 22 years for a reason. Amazing doctors and amazing staff.
Thank you for the kind words about our doctors and staff. We are so happy you have been so loyal and trusting in us to help you care for your pets over the years.
Fantastic experience: Great experience with the staff as a new client. Dr. Roden was so thorough in his exam! Great office that treat your animals so nice!
We are so happy that you had a great experience with Dr. Roden and our staff. We look forward to helping you care for your pets needs in the future.
Fantastic experience: Vets and assistants are top notch at East Orange Animal Hospital. They care about your pet and get back quickly with test results. I'm especially impressed that the vet call me not an assistant or front desk technician.
Thank you for the kind words about our doctors and staff. Thank you for trusting us to care for your pets over the years.
Fantastic experience: Wonderful staff. They really care about my pets. Each time I have been there, they are always happy to help and take their time to explain.
Thank you so much for the kind words about our staff!
Fantastic experience: East Orange Animal hospital is a great place to take your pets..They are so nice and kind and so knowledgeable they really care about your pet..The staff are always going above and beyond to help you in any way..Yes I recommend East Orange Animal Hospital highly for uour pets needs
Thank you Ms. Mears, we really appreciate your sweet words about our staff and doctors. We are happy that we get to help you keep sweet Molly healthy!
Fantastic experience: My first impression was amazing. The staff was very friendly and helpful. I had wonderful service!
Thank you so much for the kind words about our staff. We look forward to helping you in the future care for sweet Luke!
Fantastic experience: Very great care and attention to detail. Honest people working there from the vet to everyone else in the staff. I feel blessed to have found a office as trustworthy as East Orange Animal Hospital is.
Thank you for such kind words about our doctors and staff. We are happy that we get to help you care for your boys.
Fantastic experience: My 7 year old Pup was very sick and her regular vet refused to get her in , I called ECAH and they got her right in and what ended up being an end of life visit for us, They have been very kind and empathetic. If we ever have another pet , we will be going here! Thank you Dr. Blake, All the front desk staff & Technicians for all your compassion.
Thank you so much for taking the time to leave us such a sweet review. We are very sorry that things didn't turn out the way we all had hoped they would. Aria was such a sweet little girl. Our thoughts and prayers are with you and your family.
Fantastic experience: You can feel confident and assured as I do whenever I bring my fur babies to East Orange Animal Hospital where they receive the best care by a friendly and professional staff.
Thank you so much for the wonderful review. We appreciate the confidence you have in us and look forward to helping you keep sweet Jasper healthy.
Negative experience: Called about my cat having fleas that has become impossible to get rid of and the receptionist was very rude about it. asked for help and she told me “i don’t know.”
Fantastic experience: Absolutely love it here! Dr. Perreault is who my cats typically see but I have met all 3 doctors as well as a lot of the staff members. Everyone is extremely welcoming and kind, you can truly tell all the staff is there for the animals and the people. 10/10 recommend.
Thank you Ashley for the kind words. We are glad you're here!
Fantastic experience: If I could give more stars I would. I have our family dog. She is lovely but has been struggling with skin issues. I have taken her to 4 different vets. Each time it was the same buy this product and it will alleviate the skin issue. Hundreds ( Literally) hundreds of dollars in product and no resolve. This was really my last resort. I was apprehensive to go to another vet to be told the same thing. Upon meeting with the Vet he was able to address the issue and made a few recommendations. He knew immediate what had to be done and he was confident that this would resolve the issue. I can confidently tell you that he was knowledgeable and cared for my dog. He knew how to address it and my dog is now in perfect health. No longer struggling with her skin issues. She is happy and is enjoying every day life. I will highly recommend this vet hospital. The staff was professional , friendly and loving to my pet. Doctor Rodan is the best. Thank you for all of your services.
Thank you so much for taking the time to leave such a sweet review about Dr. Roden and our staff. We are so pleased that Isabella is doing so much better now!
Fantastic experience: The team at East Orange Animal Hospital has taken extraordinary care of all of our fur babies - for over 25 years!
Thank you Mrs. Gaither. We have loved helping you over the years!
Fantastic experience: I'm very happy with my visit. The doctor explained everything and answered all my questions and concerns clearly. Very attentive and caring.
Thank you so much for the kind review. We're so happy that we were able to help you and Chloe!
Fantastic experience: Saved my dogs life when he was 6 months old from a mauling. He is now 4, they have treated him for everything and anything and always gets better immediately. I would 100000% bring any animal here. Staff and doctors are extremely knowledgeable and listen to you.
Thank you for the 5 star review. We really appreciate the kind words and the confidence that you have in our hospital.
Fantastic experience: Best animal clinic to go to, great staff and amazing doctors, been going there for 20+ years, all my fur babies love it there
Thank you Petra! We are so happy that we have been able to help you over the years with all of your sweet dogs.
Fantastic experience: I'm very happy with my visit. The doctor explained everything and answered all my questions and concerns clearly. Very attentive and caring.
Thank you so much for the kind review. We're so happy that we were able to help you and Chloe!
Fantastic experience: Love East Orange Animal Hospital. Extremely nice and competent personnel from the front desk to the tech’s, and to the doctors.
Thank you so much for the wonderful review! We are happy we get to help you care for your sweet babies.
Fantastic experience: Great place. Great experience. Strongly recommended
Thank you so much for the kind words.
Fantastic experience: The staff is very kind, empathetic, and knowledgable. They do everything possible to make visits low stress for our highly reactive dog. Dr. Jackson has a heart of gold and explains conditions very clearly.
Thank you for your kind review!
Negative experience: I wish I could give a lower review. My friend’s dog was taken to another emergency vet due to fluid in her heart and a possible tumor. The emergency vet passed on the information to this vet office. Not even 24 hours later this vet office called my friend trying to convince her to euthanize her dog. In a nutshell, they said if you can’t afford the expenses you shouldn’t have a dog and just euthanize her. It doesn’t matter if you agree with that statement or not, it shouldn’t be said or done less than 24 hours of almost loosing your pet. To be treated as an irresponsible dog owner because of circumstances out of your control is crazy and totally insensitive.
While I'm very sorry that your friend had an experience like this from a veterinary hospital, we never saw her pet here. She did call trying to be seen on Saturday but, we had to refer her to an emergency hospital and they referred her to a cardiologist as I understand. No staff member here would every tell someone to euthanize their pet especially when our doctors have not seen the pet in over 3 yrs. Our caring staff did call to check on Roxanna and see how she was doing and was told she was going to the cardiologist on Monday. It is our hope that Roxanna got the care she needs and is on the road to a full recovery. If your friend would like to discuss this further, she can call and speak to the practice manager.
Fantastic experience: Dr. Perreault and Dr. Roden are absolutely the best veterinarians. I’ve been coming to East Orange Animal Hospital for over 20 years.
Thank you so much for the confidence you have in our doctors and staff!
Fantastic experience: The staff and Dr Perault are very professional and very caring of the pets. I have never had an experience like this with other veterinarians in my life! They really care about the pets and their job!! Thank you Dr Perault and staff you guys are awesome!!!!
Lucia, Thank you so much for the sweet words. We sure love your boy too!
Fantastic experience: Ea. Orange Animal Hospital is top notch. Everyone you interact with is kind and caring. Dr. Perreault is an excellent veterinarian, you never feel rushed, and is always so sweet and caring with our pets.
Thank you so much for the wonderful review!
Negative experience: Hi, This is Roxanna’s owner in response to the review my friend Jasmine left and the owners response…. I NEVER called East Orange Animal Hospital to try and have my pet seen since I took her to the VEC. I was reached out to on March 16th at 10:54am by a lady in the office stating they had received information on my dog’s visit to the VEC the night prior. I was urged to take my dog to the office and I informed them WHILE CRYING that I had spent my entire paycheck taking her to the emergency vet. I was told that I should not think about myself, “put your baby’s needs and pain above everything else” and take her to get put down immediately since I could not afford anything else right now and that taking a dog to see a specialist would be very costly. I have not taken my dog to see this vet in a while due to this not being the first negative interaction I have had with the person at the desk making and answering calls. There have been multiple times where I have been made to feel like I am not being a responsible pet owner for not accepting to pay for all the services they have offered to me (most of which my dog doesn’t really need). Respectfully, you do not know my story nor what I have been through with my dog, nor do you know the sacrifices I have made to keep her healthy despite my economic situation. Instead of being so condescending in your response, think about how your words and your so called “customer service” affects someone who is going through a traumatic situation. Stop trying to scold people because you think you know better as a vet what they should be doing and give advice without putting stress on someone who thinks they are about to loose everything they have. A total of 6 hours had passed since I got back from the VEC with my dog who I almost lost. Words cannot describe how angry I am and my entire family and friends with how this situation was handled. I’ll have you know I WAS able to take her a specialist and they informed me she DID NOT in fact have a tumor, and put her on medications; they were kind enough to help me through everything and help me find a solution to keep her ALIVE and helped me find ways to pay for it. Had I taken your advice, I would not have Roxanna with me now. Do better.
Fantastic experience: I like the way the Doctor took his time checking the dog and how careful he was with Hazel.
Thank you for taking the time to leave us a sweet review. We are happy we get to help you care for Hazel.
Fantastic experience: Great people and friendly. Willing to work with you and help to find cost effective solutions for a long term treatment.
We appreciate the sweet review. Thank you for letting us help you care for Jasper.
Fantastic experience: We have brought our dog to East Orange since she was a puppy and we’re always happy with her level of care and the patience that they show at the office.
Ashley,Thank you so much for the kind words about our hospital and staff. We are happy that get to help you care for your sweet Ellie!
Negative experience: Almost killed my cat. The tech went to take its temperature and tore its insides and brought out a piece of the cats inside. The next morning the vet calls wants to know how the cat is. He was taken to AVS where East Orange paid for the surgery. This happened a few years ago hopefully they got better techs, the vet was a great guy
Fantastic experience: I did the annual check for my dog, Chloe; I appreciate the service and dedication of all the staff.
Thank you for taking the time to leave us a 5 star review!
Fantastic experience: Staff is very patient and accommodating. The doctors always take time to explain things if you don't understand, without giving you the impression you're wasting their time. But most of all, they make my fur babies feel comfortable.
Thank you for the wonderful review and the sweet comments about our staff. We are very happy that we have been able to partner with you in caring for your pets.
Fantastic experience: We have brought our dog to East Orange since she was a puppy and we’re always happy with her level of care and the patience that they show at the office.
Fantastic experience: I couldn't say enough about this place. Seriously the best experience I have ever had with a vet. The customer service is top tier as all the people who work there are so genuinely kind, patient and helpful. Their prices are pretty good and the doctors are so attentive and really take their time to get to know you and your pet. Ive been coming here for maybe 2 years with my senior dog who passed and they did everything under the sun to help me provide her the best care I could in her final months. I have been coming now with my two cats and have never had a bad experience.
Thank you Delanie! We really appreciate you taking the time to give us such a wonderful review. We are happy you chose us to help you care for your sweet pets.
Fantastic experience: Wonderful team! Second update: this team cares for my pets as if they are their own. Hannah has had several struggles the past few months. A vet that calls well after clinic hours is unheard of, this team does. Being treated with caring compassionate care. Hannah is not an easy dog to treat because she doesn’t follow any standard protocols of care. They are working with me and doing everything they can to find out the right course of action for her. Bless this group. UPDATE: I want to elaborate on my very short initial review. Recently in the past two weeks our sweet 15 y/o Hannah became very ill. Closest emergency vet didn’t open until 6pm. I ran Hannah to East orange -back to this amazing team, barged in the clinic unannounced 5 minutes before they closed. I just didn’t know what to do for her during the odd time of day between clinics. I just knew I needed to get her seen by a Vet. Luckily it ended up not being the emergency I suspected and thought it could have been. They took her, in saw her , treated her and the team stayed late because of when I showed up. We are grateful and blessed to have this wonderful group of people that care for their clients as much as their owners do. Hannah has recovered and back to her sassy senior ways. Thank you from the bottom of our hearts.
Thank you for the kind words and the 5 star review!
Fantastic experience: I have been bringing my animals to East Orange animal hospital for 20+ years. Everyone is kind and professional. Highly recommend
Thank you so much for the kind words. We are so happy that you have chosen us to help you keep your pets healthy.
Fantastic experience: I brought my son Garfield in to be checked for fleas about two weeks ago. The employees were very nice and polite. They took good care of my cat and were efficient in giving him a general check-up. This establishment lives up to its positive reviews, and it is a very convenient location for the apartment complexes in the area. I would recommend this business to anyone looking for a reliable, knowledgeable vet.
Thank you so much for the sweet review. We look forward to continuing to help you keep Garfield healthy and happy!
Fantastic experience: We have always received excellent care for our furry family members at East Orange Animal Hospital. Thanks again for all of the great work you do!
Thank you Mr. Krieger for the continued confidence you have in our doctors and staff!
Fantastic experience: Our fur babies (cat and dog) are brothers from different mothers. They go together and were treated together which helped lower anxiety for each other. Dr. JACKSON and the vet techs are awesome.
Thank you for the kind words. We are so happy that your pets had a great visit with us.
Fantastic experience: Veterinary offices are very difficult places to work. Every day, the team of any given veterinary office deals with the stress of scared and sick patients, the stress of the patients' families, and the stress of running a business. There are successes, there are losses, and there's everything in between, but at the end of the day they are responsible for the lives of our beloved family members. East Orange Animal Hospital does this every day, and nobody is doing it just to get a paycheck. Everyone in that building loves every animal that comes through its doors. They have taken care of my crackhead (German Shepherd) Samantha since she was born three years ago, and we've gone through a lot together. Above and beyond doesn't come close to describing the kind of care they have offered Sam and I. Sam is a very difficult dog, and I'm a first time dog owner. Everyone has been patient and accommodating, and never made me feel bad when Sam was struggling at the vet, they only offered support and advice. And love. Both Dr. Perrault and Dr. Jackson have taken care of different members of my family, and have been informative, caring, and skilled. I have all the concerns any pet owner has when going to the vet, but once they're in the doctors' hands here, I feel fully confident they'll get exactly what they need. I absolutely adore this veterinary office and everyone in it. Especially the vet techs, they are amazing!
Aman, We appreciate the kind words and I appreciate your willingness to work through Samantha's anxieties and special needs with us. Every pet presents unique challenges and sometimes progress is incremental. It helps that you are aware of this and are willing to work with us and with her. I see lots of potential for continued improvement and I think you are doing a great job with her.
Fantastic experience: Good rabbit savy vet, years of experience, good prices, takes in non appointment emergencies. My Marshmellow had GI Stasis and Dr Jackson had her perfect in under an hour.
Thank you for the great review. We hope that Marshmellow is feeling much better now.
Fantastic experience: We love Dr Rodin!!! He saved Buddy’s life by noticing he had a lump that turned out to be a tumor. Luckily his spleen was removed and everything was benign ❤️ He’s a very personable and caring man - I just wish I had found him sooner!!
We're so happy that Buddy is doing so good. Thank you for the kind words about Dr. Roden. We think he's pretty special too!
Fantastic experience: East Orange Animal Hospital is #1. Dr Roden, and his staff are terrific. We’ve been going there for over 20 years and the care and service can’t be met. Our doggos, cats, critters and us love you guys. We’re always recommending this practice to friends and family. Thanks East Orange Animal Hospital.
Thank you Marsh Family for the sweet words and the years of confidence that you have for our doctors and staff!
Fantastic experience: East Orange animal hospital is absolutely amazing. We love doctor P and all the ladies in the office. We will be going back for many, many years.
Thank you for the sweet review. We're so happy we got to meet Harper and look forward to helping you care for him for many years.
Fantastic experience: We’ve never had a bad experience here! Everyone we’ve worked with has been so kind and knowledgeable. They do a great job of explaining everything that’s going on, and I trust their judgement when it comes to our dogs’ health. They very clearly care, and they even reach out after appointments or contacts to make sure the pups are still doing well.
Thank you so much for the wonderful review. We are so happy that we have been able to help you care for your fur baby.
Fantastic experience: Very caring staff and doctors. It everyone takes the time to care and listen to what is going on with your animals.
Thank you for the wonderful review!
Fantastic experience: Everyone is extremely nice … we felt comfortable and they all took wonderful care of our bunny!!! We will definitely be back with the rest of our furry family! Xo
Thank you for the great review!
Fantastic experience: We went there for emergency service. Great people. Great service. We're so very appreciative of their expertise and compassion.
Thank you for the kind words. We are happy that we were able to see your girl and hope she is feeling more comfortable.
Fantastic experience: The staff and doctors at East Orange are amazing! During the hard times with your pets, it’s so nice to know a good and caring team there for you and your fur baby. 10/10
Thank you for the sweet word and the confidence that you have in us!
Fantastic experience: Never had a more positive vet experience than at this hospital! The vet is experienced and very understanding and made us feel Comfortable in the options we had when treating both our cats Kalel and Demyx. I am only sad we are moving soon just when we found such a great vet. Also, the staff is quick to fit you in even without an appointment and very helpful whenever you have a question. Highly recommend!
We are so happy that you had such a great experience here. Thank you for the great review!
Fantastic experience: Ruby loves the team at East Orange. Thanks for taking such good care of her. Your front office ladies are so efficient and friendly! Your entire staff is great.
Fantastic experience: Dr. Roden is the very best veterinarian we have ever met. the rest of the hospital staff is excellent. I will never take my dogs/"boys" anywhere else.
Thank you for the 5 star review and the kind words about Dr. Roden and our staff. We are glad that we can help you care for your boys!
Fantastic experience: I love this hospital so much. I will never take my pets place anywhere else!
Thank you for the sweet words. We're happy that we get to help you keep Peluche healthy!
Negative experience: This vet place sucks. Unfriendly and condescending staff. When a pet dies at your hands, maybe have a better attitude and empathy toward your customer? Remember pets are part of a family and you must treat them fair and not give up on them. 0/10
We are very sorry for the loss of your pet. We aren't able to confirm who your pet is and which one of our doctors helped you. We haven't had a circumstance that you are describing happen so, we want to make sure that you have the right animal hospital. If you would like to call and discuss this further with us, please do so. We pride ourselves as having a very friendly and caring team and if we were your hospital then we want to correct this problem as soon as possible.
Fantastic experience: I am extremely happy with the care and support Dr. Perreault, his assistants, and his staff have given to our dogs for many years.
Thank you for your sweet remarks and continued loyalty to our practice.
Fantastic experience: Went for my dogs first exam. Great staff and they were all very professional and polite. They answered all a million question I had with care and professionalism. Great team and great vet!
Thank you for your kind words. We really enjoyed meeting you and Bailey!
Fantastic experience: I am really happy to have found this place after having a bad experience with my previous vet. The front desk is really friendly, the nurses and vets know how to treat their patients and prices are really affordable compared to what is out there. I definitely recommend this hospital!
Thank you for the kind words. We are happy that we get to work with you and Loba going forward.
Fantastic experience: My fiancé and I have brought our Netherland Dwarf bunny to East Orange Hospital since he was 3 months old! We absolutely love all the staff and the Vet! Everyone is very kind and informative and we know our baby bunny Flash is in great hands! Thank you for all that you do, we appreciate it from the bottom of our hearts !
Thank you so much for the kind words. We are so happy to hear that you and Flash had a very good experience and we look forward to helping you in the future to take care of him.
Fantastic experience: Best vet in the area hands down. All vets and assistants are nice and caring and love animals.
Thank you so much for the great review!
Fantastic experience: We have been clients for over 20 years and find the doctors and staff members friendly, knowledgeable, and professional. I highly recommend East Orange Animal Hospital...We are extremely satisfied and thankful for the services that the doctors and staff provide. Thank you again East Orange Animal Hospital, for helping us keep our boy happy and healthy.
Thank you very much for the wonderful review!
Fantastic experience: We take all of our dogs here. The staff is wonderful! Dr. Perreault is usually the doctor that sees our fur babies. He is wonderful, kind, and patient with all of them.
Thank you for the sweet words and the confidence you have in us!
Fantastic experience: Had to put down my dog here and I've never had a more empathetic Vet in all my pet years. Thank you for making such a miserable day more tolerable. Bravo to the whole staff.
Thank you for the sweet words. We all know what a difficult time saying goodbye to our pets can be. We are happy that we were able to help you and little Max during this time.
Fantastic experience: We LOVE this Animal Hospital, Vet and Boarding Facility!!!! ALL of the Drs and Staff are AMAZING!!!! We've been customers here for 22 years now ❤️⬛ They love and take great care of our fur babies !!!!
Thank you for the 5 star review!
Negative experience: They're booking appointments two weeks out for sick visits, and they keep contacting my mom when it was MY number on the appointment request! They can't keep their client info straight
We are apologize for any confusion you have had with our office. It is true that we are booking well visit and non-emergency appointments 1-1 1/2 weeks out, but if you are a current client and have a sick pet, then we are able to see you as an urgent care appointment almost any day. We can only see so many of those a day, but usually can help our clients when their pets are ill. As for calling your mom's number if she is listed as the primary number that is the one that is called. So with that said if you wish to have a different primary number on the account you should let us know that as soon as possible. We hope you were able to get your pet taken care of. Also, know that we are doing the very best that we can to see anyone that needs to be seen. Let us know if we can help you any further.
Fantastic experience: Staff is very professional and caring. They made sure we understand the procedure treatment cost and that I was in agreement before treating my fur baby
Thank you for the 5 star review. We appreciate the kind words about our staff.
Fantastic experience: Very friendly, very professional, they have been our vet for years, helped answer any questions and when it came time to let magie and jade cross the rainbow Bridge they helped us every step of the way including helping us with boxes for their ashes so they can watch over the rest of the dogs and cats playing
Thank you the the sweet review. We are happy that you have chosen us for your pets health care partner. Also, we are honored that we were able to help you through such sad times when you have to say good bye.
Fantastic experience: I switched to East Orange Animal Hospital after my last vet discontinued boarding services and I was not disappointed! The staff are friendly and Dr. Perreault was kind and knowledgeable.
Thank you so much for the kind words!
Fantastic experience: Very welcoming! They took wonderful care of my Pablo, and also kept me constantly informed! Would absolutely recommend :)
We are so happy you had a great experience with our doctors and staff. Thank you for your confidence in recommending us to your friends and family.
Fantastic experience: Dr Mark Perreault is awesome . Truly cares about your dogs . He takes his time and explains your options regarding the treatment your dog may need .
Thank you for the kind words about Dr. Perreault. We think he's pretty awesome too!
Fantastic experience: I couldnt ask for a better vet practice. I have been going here since 1986. The staff is amazing, Dr Rhoden is so compassionate and knowledgeable. I couldnt ever see myself going anywhere else as they just could not meet my expectations or the standards that have been set by the staff and Dr Rhoden.
Thank you Kathleen! We think you and your sweet boy are pretty awesome too. We appreciate the confidence you have in our staff and doctors.
Fantastic experience: Awesome service! Our leopard gecko needed assistance he got it promptly and at a reasonable rate. Highly recommend this office for reptile exotics.
Thank you so much for the great review. We are so happy that we were able to help your little gecko.
Fantastic experience: Rocky and I love the experience every time we have been there for years. They show care with their actions, not just words. Before that we had Prince and Princess and they offered support when we needed that compassion during the last years of their lives. Now, my daughter has Oliver and Bentley and the service is always top of the line. We love the precautions during COVID too.
Thank you for such kind words! We appreciate your confidence in our doctors and staff.
Fantastic experience: Dr. Jackson was the best vet I've ever had in Orlando, and I've been to 5 locally for exotics. She performed the most thorough exam I've ever seen on a turtle.
We are so happy that you had a great visit with our hospital. Everyone really enjoyed seeing your little guy!
Fantastic experience: Great experience with East Orange Animal Hospital! The staff was very friendly and super helpful, everyone made me feel comfortable and took excellent care of us! 10/10 recommend!
Thank you so much for the sweet and kind words about our hospital and staff. We are so happy that we are able to help you care for your little girl in the future.
Fantastic experience: We have been going to East Orange for 13 years, and Dr Roden has always taken wonderful care of our dogs. He's very kind and patient, and they have all the latest technology to handle a multitude of health issues.
Thank you for the sweet remarks and the continued confidence in our practice!
Fantastic experience: Best Animal Hospital by far! I have a Presa Canario and I am always amazed by how well the Staff and Doctors interact with my dog. There is no doubt that the Doctors and Staff are passionate about what they do and are true animal lovers. Highly Recommended
Thank you so much for the kind words. We appreciate the confidence you have in our doctors and staff.
Fantastic experience: This vet office is amazing, everyone is so kind and patient. They fit me into their already busy schedule and also called a couple days later to follow up to see if the treatment was working. I will be telling everyone I know with animals about this place and I will be taking all my animals there from now on. Thank you all so very much.
Thank you for the wonderful review. We are so happy that Ren is doing better now!
Negative experience: THE WORST!!! They don't care about the Well-being of your Loved One. They Only Care about the Money!! I took Intensive Care. I was clearly informed that I would be receiving updates on the status of their health throughout the day. However, I received NO CALLS WHATSOEVER regarding Health Updates. BEWARE of this Place! My Pet had advanced GI Stasis and the vet Jackson requested to be placed in Intensive Care throughout the day. However, She did not Feed her with a Syringe as she was Extremely Weak. Instead, she offered food from a dish which she could Not Even Open her Mouth to Ingest, Let Alone Stand Up! They let her Die in a Cage Without Even Notifying or Calling me for Health Updates. Due to the lack of Communication, I called to check her Condition and this person told me she found her Collapsed inside the cage. God knows for how Long she passed away without no one looking in to check on her health. She showed NO Compassion or Empathy for My Loss. Full of Greed and Only Taking Advantage of People's Money. She recommended Intensive Care for more Money instead of Urging to be placed under euthanasia due the Severity of her health. She could not even stand up due to the Excruciating pain she was suffering! The vet did not Even Evaluate her in Front of me. Instead, she took her away and said "Let me do an estimate to see if you agree with the costs." That was the last moment I saw her alive looking back at me. Negligent Malpractice. A Humane Vet would have immediately performed Euthanasia under the Severe Circumstances. I researched the condition of Bloat and contacted Trained Vets in the area and they informed me that under No condition she could have received fluids with her severe deteriorating state. This only made her Condition Worse! However, this Doctor is More Concerned about Money than the Well-being of Health. Also, Rude and Unprofessional Front Desk Staff joking around like clowns and ignoring customers when addressed. When I went to pick her up, I was in Shock. She told me "Do you want to pick her up in the front or back" with no seriousness and still trying to profit from funeral expenses. Under No Circumstances, leave your loved one Alone in this place. Don't trust these people. These Disgusting people Even Erased her Account and all the Evidence of her Condition to leave No Trace Behind. AVOID AT ALL COSTS.
Yasmeen, I am very sorry for the unfortunate outcome and for the loss of your pet. A critically ill rabbit can decompensate and pass very quickly, even with appropriate care. While I am not going to discuss details of your individual case in a public forum, I do feel as though the assertions in your review require a response.Dr. Jackson had seen this rabbit on 7 different occasions over the past 2 1/2 years without any complaints. On Tuesday morning, this rabbit was presented to us as an emergency after treatments were recommended and declined the previous night at an emergency facility. You were given priority over other patients in the hospital. An exam was done, treatment plan and estimate generated and diagnostics and therapies started all within the first 40 minutes of presentation. The pet was monitored and treated appropriately when her treatment technician witnessed the pet collapse after walking to the front of the cage. She immediately summoned Dr. Jackson and CPR efforts were started but unfortunately were unsuccessful. You had called as these efforts were in progress. There was no delay in contacting nor informing you of your pet's condition. Our staff takes great care in tending to the needs of patients and the concerns of their owners. I understand that in an emergency situation it is very stressful to have a critically ill pet and you may desire continued updates more than is practical or possible. It may also seem to you that things are not going as quickly as you imagine they should.I think that it is unfair and untrue to claim that you were "lied to" or that there was any "negligence" or "malpractice" on our part. Standards of care were observed and met. Again, I am very sorry for the loss of your pet and regret only that we did not have the chance to treat her before she was in such a compromised state. I encourage you to contact us in a non-public forum if you would like to discuss specifics of this case in more detail.Sincerely - Dr. Mark Perreault, DVM
Fantastic experience: Mark Perreault is a great veterinarian. He is super personable and goes above and beyond and delivers you a high value customer experience. I highly recommend. Everyone is really friendly and care about our fur babies.
Thank you so much for the kind reviews. We are so happy you have had a great experience with Dr. P and our staff!
Fantastic experience: I was referred by a friend that worked at the front desk when my cat was very sick and my vet was out of town. It was one of the best decisions I've made. They were able to get Stewie in as an emergency and I truly believe they saved his life. I moved all my cats to their office and never looked back. Stewie still gets extra hugs and attention when I bring him in because he won over the staff when he was first there. You can choose any of the vets at this office and trust that you're getting the best medical care and advice as each one clearly wants the best for your loved one. The techs, assistants, and front office staff are amazing, hands down. I recommend this office to anyone looking for professionals that are up-to-date with the newest therapies and treat your pets with the same care as they would their own.
Thank you so much for the 5 star review. We are happy to help you care for Stewie.
Fantastic experience: It’s very evident from the moment you walk through the doors that all employees have your pet’s best interest at heart. The veterinarians are all extremely competent, caring, and cost conscious. Molly generally sees Dr. Perrault; we are glad we found him!
Thank you for the kind words. We're glad you found us too!
Fantastic experience: I have been going to East Orange animal hospital for 33 years. I usually see Dr Rhoden and he is wonderful. But I have seen the other doctors and they are also very caring and knowledgeable. The staff is very nice and accommodating for any special requests or needs. I highly recommend them!
Thank you so much for the kind words about our doctors and staff. We appreciate you allowing us to help you with you pets over all these years!
Fantastic experience: The front desk staff they are helpful and professional, all staff inside take care gently all pets. Plus Valerie “the groomer “ she is best treat our dog, Bradley, like he his part of her own family member. We love E.O. Animal hospital. We drove from Metro West, that other side of Orlando to have this kind of service. Thanks2all!
Thank you so much for the great review! We really appreciate that you drive so far to let us help care for your babies.
Negative experience: People here are very caring and professional and nice. I just don't feel I can trust them. We took our puppy there with a UTI and got a prescription, spray, and wash. Shortly after we used these items the problem persisted. We came back and were told the culture must not have been accurate or our dog is resistant to the antibiotics. We ended up doing 3 separate cultures and our problem didn't go away. I don't know if the problem is our dog, the medicine, the culture being inaccurate, or the vet. I just know we paid 3x and over $600 and our problem wasn't solved. We're going to another vet this time who hopefully will resolve the issue. Hopefully you don't have this issue. It may be entirely out of these guys control. I just felt bamboozled like we didn't get our money's worth because the problem persisted.
Negative experience: DO NOT TAKE YOUR DOG GROOMING HERE! I have a poodle. I picked him up and his toes were all nicked from the clippers and his body was all choppy and there were random short patches of long and short hair. It’s literally the worst haircut I have ever seen on him. But the clinic and the veterinarians are 5/5 stars.
We are so sorry to hear about your dissatisfaction with our groomer. We are glad to hear that his feet are doing better.
Fantastic experience: Where do I start? The front desk staff is super nice and understanding. They were nice from the moment I got there until I left. They automatically scanned all my paper work into to their system to make copies. Now when it comes to the Vet which I believe was Dr.Perreault , he was nice , understanding and honestly made me feel that I picked the right vet for Augustina. With his help I was referred out to ACCC so they could look deeper into her x-rays and where they did a surgery to remove a mass. I got lucky enough to go to ACCC the next day due to someone canceling in their books. Even when I was referred out to ACCC Dr.Perreault still reached out to me to make sure my Augustina was alright and he even celebrated the good news over the phone with me when Augustina's test results came back saying the mass was not cancer. I have clearly found the vet for my Augustina and my parents are now planning on taking their pet here as well .
We are so happy that everything came back good for Augustina. We look forward to helping you in the future to care for her and keeping her healthy. Thank you for the kind words about our wonderful team and Dr. Perreault!
Fantastic experience: I have been going here since 1998. They take wonderful care of all my animals. They are all caring, friendly and very helpful. I moved to Kissimmee but still drive there for vet services. Even my dog here's the name vet and is at the door ready to go.
Thank you so much for the kind words. We are so happy that we get to help you care for your pets.
Fantastic experience: I finally found a veterinarian who is excellent and caring about animals. My old dog became very distressed all of a sudden, I thought she was not able to breath. She is 14 years old. I called the office and they were willing to see her asap. They were very nice, and understanding and took great care of my senior. The whole staff is great, and doctor Rosen took the time to call me and update me as soon he finished my dog’s procedure. They called me two days in a row to make sure Cookie was doing good. I am glad I found a great veterinarian team.
We are so happy to hear that Cookie is doing better! Thank you for the sweet words about Dr. Roden and his staff. We look forward to helping you continue to take care of Cookie.
Fantastic experience: Great experience today. Had an incident this weekend with our new puppy (13 weeks old) whom we hadn’t established a vet with yet, and these guys took care of us today. Bambi did a great job making us feel welcome and explaining what was going on. Dr Roden took his time with our pup and treated us all kindly (including my two young rambunctious kids). He showed me the X-rays and explained everything, and I feel like it was genuine and he didn’t try to upsell us on an unnecessary treatment. Both ladies at the front were super kind as well, and I look forward to going back to them. Thank you all!
Thank you so much for the kind words about our doctor and staff member Bambi. We are so happy we were able to help you with little Lucy!
Fantastic experience: The Staff and Dr Rhoden are always patient and kind. Our border collie looked like he had a stroke or some sort of seizure and the staff and Dr Rhoden took a look at him and gave us directions on what we needed to do. Our dog essentially had vertigo and has been doing so much better.
Thank you so much for the wonderful review. We are so happy that Zander is doing much better!
Fantastic experience: Always a pleasure to bring our pets in. Genuine concern for their care and wellbeing is evident, and we get our questions answered every time. Would not trust any other vet and have been a loyal client since 1998
Thank you for such kind remarks! We love seeing you guys too and appreciate the trust you have in us.
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