82nd Street Veterinary Clinic
La Clínica Veterinaria de la Calle 82 en Lubbock es un establecimiento de confianza, donde la salud y bienestar de tus mascotas es nuestra prioridad. Somos una clínica de propiedad local, comprometida a ofrecer atención veterinaria de calidad a precios accesibles. Desde exámenes de rutina hasta atención urgente, nuestro equipo se esfuerza por brindar el mismo cuidado que quisiéramos para nuestros propios animales. Nuestros veterinarios están dedicados a ofrecer servicios compasivos y personalizados, asegurando que tanto las mascotas como sus dueños se sientan bienvenidos.
Ofrecemos una amplia gama de servicios que incluyen vacunaciones, prevención de parásitos, cuidado dental, cirugía ortopédica, así como cuidados para mascotas nuevas y mayores. Nuestro objetivo es asegurar que tu compañero tenga una vida larga y saludable con los cuidados adecuados.
Nuestra clínica es un lugar donde cada mascota es considerada parte de la familia. La Dra. Emily Broadway y su equipo están comprometidos a crear un ambiente de apoyo donde cada dueño de mascota se sienta escuchado y respetado. ¡Contáctenos y descubre cómo podemos ayudar a tu peludo amigo a vivir la mejor vida posible!
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-12h, 13:30-18h
- Martes: 8h-12h, 13:30-18h
- Miércoles: 8h-12h, 13:30-18h
- Jueves: 8h-12h, 13:30-18h
- Viernes: 8h-12h, 13:30-18h
- Sábado: (closed)
Fotos de 82nd Street Veterinary Clinic
Nuestro comentario desde InfoVet sobre 82nd Street Veterinary Clinic:
La Clínica Veterinaria de la Calle 82 ha ganado una reputación por proporcionar atención compasiva y meticulosa a las mascotas en Lubbock, Texas. Muchos clientes aprecian el personal amable y conocedor que se toma el tiempo para escuchar preocupaciones y tratar tanto a las mascotas como a sus dueños con amabilidad. Los clientes mencionan frecuentemente el precio razonable y el servicio encomiable, notando cómo la clínica ofrece explicaciones detalladas de los tratamientos y procedimientos antes de proceder.
Los clientes han expresado su confianza en el equipo veterinario, destacando sus esfuerzos por mantener a los dueños de mascotas informados durante los procedimientos. La clínica es reconocida por acomodar citas urgentes y generalmente ser puntual, con la mayoría de los clientes afirmando que se sienten cómodos al dejar a sus mascotas en manos del personal capacitado. Muchos han hablado positivamente sobre el seguimiento de atención posterior, lo que refuerza el compromiso de la clínica con la salud de las mascotas y el apoyo a los dueños.
Sin embargo, algunos clientes han expresado preocupaciones sobre los tiempos de espera ocasionales, que pueden ser citados durante períodos de alta demanda. También ha habido menciones de comunicación inconsistente respecto a las citas y seguimientos, especialmente cuando la clínica experimenta un alto volumen de casos. A pesar de estos problemas, la mayoría está de acuerdo en que la calidad de la atención que reciben sus mascotas supera con creces cualquier frustración relacionada con la programación.
En resumen, la Clínica Veterinaria de la Calle 82 es altamente recomendada para los dueños de mascotas que buscan una experiencia veterinaria confiable y cariñosa.
82nd Street Veterinary Clinic: Opiniones
Experiencia fantástica: I took my dog Lucy here because she had been limping on her leg. They did x-rays on her and found that she had dislocated her hip and had to get a surgery done called a femoral head ostectomy. They gave me all the prices and estimates up front which I really appreciated. She is now 4 weeks post op and she is doing great! They took really good care of her the day she had her surgery and gave me updates throughout her stay. Really nice staff and reasonable prices. They also accept care credit for anyone who is curious. Highly recommend! Edit 3 years later: This is my second time having one of my pets have a surgery at this location. My cat Lyra has periodontal disease and needed dental surgery. They did an exceptional job and at a very reasonable price. I have taken both my cat Lyra and my dog Lucy here for the last few years for both wellness checks and surgical procedures. They are the best vet clinic I have been to in Lubbock. Very friendly staff and great service.
Experiencia fantástica: Friendly and really care about the pets they help. They called to check on both my dogs after surgery. Felt comfortable leaving my babies in their care.
Experiencia fantástica: 82nd street veterinary clinic has taken great care of our 3 girl (Dautshunds). The whole staff is So friendly
Experiencia fantástica: We love this place. Our pets are taken care of greatly by staff. Excellent service from check in to check out.
Experiencia fantástica: Great first experience! Everyone was polite and nice. My pup didn't have any problems with anyone there, great team!
Experiencia fantástica: This clinic is so kind and loving. I have nothing but absolute praise for them. The entire staff treats you and your pets with so much love.
Experiencia fantástica: Had to have my senior boxer euthanized unfortunately and I called here and they got us in the same day even though there was still ice and snow on the ground. They were very friendly and compassionate and I will use them for now on. Thank you to everyone who helped us.
Thank you for your kind words. We hated to meet you for the first time under those circumstances but were happy to assist and will love to have you guys as clients!
Experiencia fantástica: Very caring and thorough with my animals.
Experiencia fantástica: I can't say enough great things about the staff, Vet techs and Dr Broadway. I called yesterday to schedule an appointment for both my fur baby boys to get the shot for their allergies. They were able to get us in later in the day. Our boys are always excited when we go to the office. Not only did they give them their shots but they were able to squeeze in a little exam of one of our boys who has an ear infection and immediately gave a medicine to clear up the infection and schedule a follow up. Anyone looking for the best veterinarian in town, this is the place.
Thanks for bringing your smiling boys to see us! We're just as happy as they are when we get to see them
Experiencia fantástica: They got me in last minute and were very caring and understanding to the situation. Me and my dog Diesel greatly appreciate it and highly recommend them.
Experiencia fantástica: We love coming here! Staff is always engaging and helpful. Our dogs and cat get the best care. And the waiting room is always full of new friends to meet
Experiencia fantástica: My husband and I have been coming here for years they've always done an excellent job and the staff is very helpful, kind and thoughtful they love animals.
Experiencia fantástica: First time to use this vet and the price was much lower than most vets in town and her and her staff were helpful and compassionate. Best experience at a Lubbock vet Ive had in years.
Experiencia fantástica: I needed a revision surgery to attempt to get clear margins for a soft tissue sarcoma for my pup. West Texas Veterinary Specialists coordinated with 82nd St Vet Clinic to have their board certified surgeon perform the surgery at this clinic. We drove a couple of hours to get there and I was so nervous about the whole thing. The clinic staff were all so kind and caring and patient. They worked perfectly with WTVS and the surgeon, Dr. Thompson, to take excellent care of my girl and they answered all of my questions and concerns. My pup had a previous slipped disc which I was terrified of reinjuring. They took this very seriously and made sure to protect her back. They were very patient with my fears and questions as well. The next day they called to check on us and make sure things were good and answer any additional questions. I hope we never have to do this again, but I’m glad to have found a clinic close to home~ish that I can trust for this type of care. I’m also thankful they are willing to partner with WTVS and the surgeon to provide this type of care here in the panhandle area. This is a blessing for pets with cancer and other more extensive issues who need care closer to home! Thanks again to these amazing souls! Also a shout out to West Texas Veterinary Specialists who coordinated this surgery with their surgeon, Dr Thompson. Without them, I would have driven to Dallas or further for this. And… we did get clear margins so the surgery was a success and I’m so thankful for that as well!
Experiencia fantástica: 1st time at 82nd St. Vet. Everyone was so kind, caring, professional and kept us informed throughout our fur baby's stay! We will definitely be going back!
Experiencia fantástica: Professional, kind, caring & reasonably priced! They took good care of our dry baby, Tynee.
Experiencia negativa: Lost my business today. I have nothing negative to say about the vet or their care of the animals, they were great but their front desk receptionist Ashley is awful. After a few questions about their refill policy, she became extremely unprofessional, agitated and frustrated on the phone and hung up on me. I still don’t know if she actually scheduled my pets appointment this week or not. At the very least, if you can’t handle a professional conversation on the phone you could have the decency to have someone else hop on the call or send a follow up email. Very disappointed and will not be taking my pets there anymore.
Experiencia fantástica: They always take such good care of our cat! Love this place and the people there!
Experiencia fantástica: Sadie, my cat, behaved better than I expected. The wait was short and I was impressed with Doctor Broadway and the assistants. Nice friendly atmosphere!
Experiencia fantástica: I can’t say enough good things about this vet clinic. They care so much about our furry little loved ones and are so thorough with their care. Pricing is not only fair, but also incredibly honest. The staff are so busy, but they don’t let that affect your experience with them. I can’t thank them enough for taking care of my furbaby so well.
Experiencia fantástica: I love this place. It's so clean, everyone was very happy to be there and take care of the pets.
Experiencia fantástica: 82nd street Vet clinic has always been amazing when it comes to taking care of our pets. They were able to get our newest addition to our family daisy in last minute because she wasnt feeling well. They provided the best care and shes back up running and playing again! Thank yal so much ! Amazing doctors and staff ! got us all fixed up and I always recommend 82nd vet clinic to anyone in need for their pets care. Wonderful care and affordable pricing.
Experiencia fantástica: They were extremely friendly and the doctor was amazing. Thank you all so much
Experiencia fantástica: The staff were so nice and friendly. The veterinarian was caring and understanding. Didn’t try to pressure me into unnecessary testing. I was able to get an appointment quickly.
Experiencia fantástica: Unfortunately, we had to have our dog euthanized. They got us in the same day, unlike other vets we called in town. The vet techs and the doc were so kind and compassionate. We appreciate the way that they treated us during such a difficult time.
Experiencia negativa: DO NOT USE THIS VETERINARY CLINIC My dog had to be sedated for an ear infection, I dropped him off in the am and picked him up at 4 pm on a Friday, they brought him to me and handed me a bag with two rx's and NO aftercare information. When I arrived home, I took him outside, I noticed blood on my porch and looked and saw his back paw was dripping in blood--literally, which is crazy since he was there for his ears, he had diarrhea and was throwing up and continually whining, I called the office and as soon as they answered they said "82nd st vet clinic can you hold please" I held for about 10 min, hung up and called back, same thing, waited on hold again hung up and called back a third time, when she answered and said hold please, I told her I didn't want to be put on hold because I knew they were about to close and I had picked up my dog earlier and had some concerns, she said "we are about to close but I am with a customer and will have to put you on hold" needless to say, I NEVER spoke with anyone about my dog that day because they did close without taking my call. My dog whimpered all night; he HEAVILY panted and would not lay down until after 2 AM. Saturday he slept and whined most of the day and he would not get up into his favorite chair. Sunday, more improvement and only an occasional whimper, still not getting on bed, chair or couch and he was constantly licking his back foot. Monday (labor day) he finally would get on the furniture again, no whining, still licking his foot and seems to be experiencing hearing loss (that he did not have on Friday) I called them on Tuesday morning and I am sure I spoke with the person that kept putting me on hold, I told her everything I mentioned in this post, she said they were swamped, did I want someone to call me back--I said yes, I want to know what happened to my dog and need some questions answered. This is Thursday, I am still waiting on that call. They SHOULD NOT be treating animals. There has been literally ZERO communication after I paid $270.00 T today is nine days after I took my dog in, he still can't hear and neither has anyone called me back. UPDATE: It has been three weeks and my dog still cannot hear a specific sounds; I don't know how they damaged his hearing or cut his foot and I still have not heard from this vet. They may be good for check ups, vaccines or minor issues, but they have given me such reservations for ever taking my dog to ANY vet. Do not trust your pet with this clinic. What they did is horrible.
Experiencia fantástica: answered all my questions and gave fluffy a good exam
Experiencia fantástica: Very knowledgeable and fur baby are in for a treat. Very kind atmosphere
Experiencia fantástica: My pets have been patients of 82nd street Veterinary Clinic for years. They have always been kind, considerate, and professional. I love them all. They are so helpful and patient. I wouldn't trade them for anything. I will take my pets there as long as I have pets.
Experiencia fantástica: Prices are great and the people are very nice and helpful. My dog can be pretty aggressive at vets and they handled it very well.
Experiencia fantástica: Love Dr. Broadway and Dr. Grant! Shout out to the staff who work tirelessly to ensure your pets are taken care of! Friendship Animal Clinic is now their sister clinic!! Now the South Plains has 2 awesome sets of staff!! They are wonderful with our neonatal foster kittens. Save the MIND of a vet or tech. Spay and Neuter your pets, pets, pets! :)
Experiencia fantástica: We mistakenly came in as a walk-in and the staff was able to fit us in despite our oversight. Everyone from the front desk, vet tech, and veterinarian treated us kindly and took great care of our pup. Thank you!
Experiencia fantástica: This is a really good veterinary clinic. This is an updated review. Since the last review, Dr. Emily Broadstreet has been joined by Dr. Jet Grant! Dr. Grant is a very good addition to the practice. He is kind and concerned about our pets, and we are please with is care.
Experiencia fantástica: We live in New Braunfels but have a Cabin in Dickens county. Our Rilley an 8 year old Spinone developed a limp on his right hind leg!! A vet in New Braunfeks tentatively diagnosed it as an ACL tear. To confirm they wanted $470.00 for exrays and if confirmed they would refer us the a local Vet surgeon. They estimated the surgery at a cost of $3500 to $5000. Not being wealthy and having our cabin up there I contacted 82nd st Veterinary They were extremely cooperative and supportive. In reviewing our options their exray was only $270.00 and a rough estimate for the surgery was arround $1500 to $2000.00 With their supportive demeanor and major cost difference we drove 475 miles to get their help. They were all amazing and the final diagnosis was Riley had some hip arthritis. Treatment with medication was recomended. I would highly recomend this Veterinary as they are supportive caring, capable and reasonable in their pricing!!!
Experiencia fantástica: The staff is very friendly and very nice! I would recommend this place for anyone who has a pet.
Experiencia fantástica: I’ve used 82nd Street Vet for years. Everyone is so friendly and they listen to what your needs are for your animal. I’m always recommending them to friends looking for a Vet.
Experiencia fantástica: Been taking my dog there for over 3 years. Great veterinarian, the staff are great with my Rocko.
Experiencia fantástica: I love this staff.They always help me with all my babies. Emily, it’s so sweet and very caring. Dr. Broadway is the best Vet.
Experiencia fantástica: Three large bread dogs and they were wonderful, timely and gentle. Super clean facility and friendly team, great doctor. Nick set up our appointment, he was super!!
Experiencia fantástica: HIGHLY RECOMMEND! The team here is absolutely wonderful. They’re such kind, caring people who clearly love what they do.
Experiencia fantástica: We have been coming here for years and they have taken amazing care of all our fur babies! Friday we had to put our little Bella down. Nick and all the staff were so very kind! They explained everything and checked us out in the room so we could go straight to the truck. They took care of everything. I am so grateful to this team!
Experiencia fantástica: We love the Vet Pet Office and have for many years !!! They’ve taken care of our fur babies for years and I love sitting in the waiting room looking at all the other fur babies waiting for treatment too !! It’s half the fun just always hoping they’re okay too !!! We love 82nd street Vet & you will too !!
Experiencia fantástica: Staff had excellent customer service. Reasonably priced. Al glad I chose to bring my dog here!
Experiencia fantástica: Literally the best vet in Lubbock. Front desk is fast and responsive with a level of professionalism that is unmatched. Sometimes, you may have to wait a little bit for your appointment, but Dr. Grant spends SO much time with you and your pet. He truly cares and answers all questions. I do not mind waiting to see him anymore because I have always had such a wonderful experience with him and his staff. Dr. Grant is unequivocally the best DVM in Lubbock. Prices are very reasonable, too.
Experiencia fantástica: 1st time patient. The Vet and Techs handled my cat with great care. They were attentive and explained everything clearly to me about her condition. They discussed the best route for treatment and requested my approval and provided pricing before treating her. I am glad that I took her to 82nd St Vet Clinic for the Vet we were seeing before overlooked the problem. My girl was on the mend shortly after our visit at 82nd St. Front Desk staff were great too:) Highly Recommend!!!
Thanks for choosing us to take care of her! We really do appreciate you taking the time to let us know how we did. We look forward to seeing you again the next time you need us!
Experiencia fantástica: The Vet and staff takes the time to listen to your pets symptoms rather than assuming what's wrong with your pet and prescribing unnecessary treatment and outrageous costs. Vet suggests treatment rather than forcing it upon you and your pet.
Experiencia fantástica: always so friendly and take time with you no matter the situation. My furbabies love 82 Vet
They are SO. CUTE! Thanks for bringing them to see us!!
Experiencia fantástica: Caring, compassionate, and professional are just a few of the words I would use to describe the amazing people at 82nd Street Vet. Clinic. I have entrusted them with all of my dogs and multiple litters of puppies over the years. Although, recently, they really treated me and my oldest dog as if we were family. My oldest dog was diagnosed with a metastasized terminal cancer and was given days or maybe weeks to live before the inevitable. They were there for me every step of the way from prompt medication refills, frequently asking about updates, and the best client to veterinarian experience I could've asked for. Please, look NO FURTHER, when choosing a veterinarian clinic in the Lubbock area. They are wonderful people with the biggest hearts.
Thank you for your feedback, and thank you so much trusting us to take care of your babies-- we appreciate the opportunities to take care of them over the years. They take a big piece of your heart when they go, but all of those happy memories make it all worthwhile.
Experiencia fantástica: Very friendly and caring staff. They handled my dogs well. Very fair pricing as well
Experiencia fantástica: Bring all of my dogs here to get any vet checkups. The front desk is super but Emily is the girl! She is amazing, direct, effectively resolves all of my questions. Dr. Grant is who we see and he is wonderful and patient. Would highly recommend 82nd Street Veterinary Clinic.
Experiencia fantástica: This place is awesome! Staff is friendly and helpful and the doctor is great! Very fairly priced! I highly recommend this vet!
Experiencia fantástica: After moving here and having to find a new vet. Top that with losing one of our furbabies to cancer. You made our choice to make you our family furbaby veterinary easier. Your clinic is a blessing and full of kind,caring, compassionate vet techs. Thank you for being there for our Roise. If you hadn't made us feel like we was home we would have been driving 323 miles to our family vet.
Experiencia fantástica: I have a schnauzer mix, Keira has been going to the clinic off and on since 2016. This clinic has always gone above and beyond to take care of Keira’s needs. Keira had heart disease and liver disease. Recently she’s been going to the clinic more because she stopped walking. She started scooting everywhere. Dr Emily prescribed her a couple of medicines to help and she did walk a little at first but stopped altogether walking. She developed a UTI and Dr Emily prescribed antibiotics for her. Then she went in for congestion and dehydration because of kidney disease. Dr Emily said she have Keira given an IV for the rest of that day. Emily called and said that there was not any changes in Keira’s condition and said I could leave Keira overnight and access her situation the next morning. I went to leave her antibiotics for the UTI and visited with Keira. My only regret was that I did not stay longer with her. I will always regret that but I thought she would pull through. The next morning Mitzi called around 8 am and informed me that Keira had passed during the night. I was devastated because Keira had been with us for 16 years. She was a friend and had been my only companion since my husband had passed in 2021. Dr Emily had been telling me to consider quality of life but I thought Keira had more time. I did not realize how sick she really was and tired. I did not to be honest want to make that decision but would have if I knew she was suffering. But you know God always has a plan and he helped me and made the decision for me. He took her in her sleep before she started suffering. I am so thankful for that. It’s been hard and will continue to be hard to get used to being without Keira. She was a huge part of my family. I arranged things around her so you would not be alone for long periods of time. I love and miss her and always will. I would like to thank the two ladies at the front desk, Nick, Dr Emily, Mitzi and all the rest of the staff that ever helped with Keira. Thank you and God bless you. If I ever get another dog, I will certainly bring it to this clinic. It will be awhile because it will be difficult to top Keira. Thank you for the card and for her paw prints card. I will treasure them forever. Thank you Sincerely Judy Britto
Experiencia fantástica: They took great care of my dog and his teeth! They make the whole process super quick and painless. Thank you!
Experiencia fantástica: 82nd Street Vet took great care of Dolly! The staff are friendly , communicate well and checked up on her after surgery. They are our primary vet for all our pet needs!
Such a great photo! Dolly looks like she's ready for next year's Christmas card!
Experiencia fantástica: This is the friendliest staff I have encountered at a vet clinic. They took amazing care of my overly anxious staffy! Thank you!
Experiencia negativa: I have gone there for many years and had dozens of animals cared for in every capacity. I had an emergency come up the day before I got paid and they were not willing to work with me in any way. I had a dog in excruciating pain and they said I had to pay before they would they would euthanize her. I also ask for advice to help her through the night and they refused giving any advice. They actually told me to have a good day and if she lived through the weekend and we had gotten paid they would be glad to see me on Monday to put her down. I am looking for a new vet that even pretends to care about an animals suffering.
Experiencia fantástica: This place is super busy but that is a good sign to me! Great staff! I will pay a little extra for a vet if I feel like they care about my pets and are working to provide the best care. That being said, they are also reasonably priced and wo r leave you feeling like your wallet is screaming! Highly recommend.
Experiencia fantástica: The prices for their services are much better than any other veterinarian clinic I've used in the past to treat my dog. Their service is excellent. The number of persons in the waiting room lent credence this was a very respected clinic. My dog was given great care by the entire staff.
Experiencia fantástica: Always go above and beyond for my babies. Very comfortable bringing them to this clinic. Thanks a bunch for your dedication.
Experiencia fantástica: They were absolutely wonderful. I took a little 6 week old stray kitten that showed up at our shot because she needed some veterinary care. Daywear extremely helpful and goddess on the right track to having a healthy kitty. Update: took the kitten back to this clinic to be spayed, as we fell in love with her and decided to keep her. They were amazing. Even texted me with a pic when the procedure was over to let me know she was ok. They were very informative when I picked her up, and even called the next day to check on her. Thier pricing is very affordable as well! I'll be back!
It is our pleasure to take care of your kitty! Thanks for your cute picture!
Experiencia fantástica: We LOVE 82nd Street Vet. They always know us and our babies and welcome us in to the clinic every time. We would not trust anyone else to care for our two! They are the best!
Experiencia fantástica: This was the first time we used the services of 82nd st. veterinary clinic. It was to have our pug neutered. My wife and I couldn't be happier. The care they provided was caring and thorough. They even texted me a picture of our puppy after he came out of the anesthesia/surgery. A couple of days later I was texted inquiring about how he was doing. As if that wasn't enough their pricing was considerable less than other vets in Lubbock. Thanks you to the entire staff and consider us a permanent client.
Experiencia fantástica: My two dogs and my two cats are as close to children as I have and 82nd is the only place I feel comfortable taking them. They take such great care of them and offer affordable rates for their services. Examples being when I get them their rabies boosters they don’t charge an additional vet visit fee like many other places do in Lubbock, they just charge for the vaccines. Just yesterday I got my youngest dog fixed and they treated her so well. One of them were talking about how when she woke up she just couldn’t help but go over and pet her. You can tell everyone here really loves animals and wants to do everything in the best interest of your furfamily and that’s why I’m going to continue trusting them with mine.
Experiencia positiva: They are nice, but we waited over an hour to be seen, and then the appointment was less than 5 min. Everyone seemed flustered and unorganized, so consequently they we so much behind.
Experiencia fantástica: My cat has seen both vets and they have both been very nice, courteous and explained all of his issues in an understanding manner with genuine care.
Experiencia positiva: Decent clinic , however the waits are ridiculous. No one should have to wait over an hour for their pet to be seen. Clearly their scheduling sucks! Please learn to schedule so people aren't waiting hours!!
Experiencia fantástica: Our Chihuahua is 4 years old & has had a few traumatic experiences at other Vets. This experience was great & he even had his nails successfully trimmed & his vaccinations given without any issue! We would highly recommend this clinic for your pet’s health care needs.
Experiencia fantástica: I bring both my service dogs to 82nd St Vet.. The staff are beyond amazing, from our emergencies to general health checkups. The staff are so friendly and informative! I’ve appreciated their amazing care over the years. Thank you so much! You are family to us! ❤️ Love Scout & Mouse
We always look forward to seeing your hard working babies! Thanks for the feedback!
Experiencia fantástica: I started my day out noticing blood on my German Shepherd Amari . I saw on her shoulder a wound . My husband was able to shave the area and oh my goodness there was a buckle size wound all the way down to the muscle wall . I was horrified for my dog ! I called our Vet. and they were so low staffed they would not be able to see us for 2 days . I told myself there’s no way we can wait ! Anari is hurt . I called this office and they told us to bring her in . I was so thankful . Very nice staff greeted us but Anari was a handful . She is 1 1/2 years old . They overlooked her barking and acting out of control . But after all the dog had a serious injury. The Vet. Assistant was a lovely person . The veterinarian was awesome. Now after two days, the prescribed medication’s have started to heal and help the wound. Anari is a bundle of joy and she’s back to normal. I am so grateful to your entire staff. I highly recommend this veterinary office.
Thanks so much for sharing your story with us. We always hope to do right by our patients and clients -- your feedback tells us we've managed to hit the mark in her case!
Experiencia fantástica: I have been using the 82nd St. Vet for many years now. Whether getting kitties spayed/neutered, seeing them through illness/sickness, even a couple of end of life situations - they do the job. Dr. Broadway and her crew of techs are a great bunch, and help me as much as possible with my special need cat - Vick, who has the hellish uncureable Stomatitis. Nick and Emily and the rest of the front area people show much grace, even when overwhelmed with customers - that happens often. High recommendations to the professional employees at 82nd St. Vet.
Thank you so much for the kind words. We are always happy to see you guys help Vick feel better!
Experiencia fantástica: This is the best vet clinic in town! Dr. Taylor is kind, attentive, and knowledgeable! His staff is friendly and professional! They have always been so good with our pets..even saving our little adopted chihuahua from a case of heart worms! And best of all....they have very reasonable prices! I wouldn't take my babies anywhere else!!
Experiencia fantástica: I took a feral cat to be spade. They were amazing and treated the cat and me like their best customers. They collected a lot of information to provide the best care. The cat was calm when I picked her up; she wanted to get out of the crate but showed no anxiety of being in an unfamiliar place. I know they treated her well. I recommend them.
Experiencia fantástica: We bring Bella back to Lubbock from San Antonio when she isn’t feeling well simply because of the great care she gets here. They almost always get us in same day if she is sick. It is a busy clinic, but for us the occasionally long wait times have been worth it. She has received care in SA, couldn’t get better, came here and within 24 hours was on the mend. They have provided great care for all our pets for many years now starting with Dr Taylor and now Dr. Broadway. Thank you!
Experiencia fantástica: I’ve taken my dogs and cat here for a few years now and have never left upset. I have an anxious dog and we wait in the car and the process of getting my babies seen is always smooth. The wait can be a little sometimes but I don’t mind at all because of the service!! The vets and vet techs and receptionist are all professional and gentle with my babies. I recommend this vet to anyone that asks!
Experiencia negativa: The wait time was horrible. I got called to the back an hour & a half after my scheduled appt. time. The room was not cleaned between patients but Dr. Grant was great & answered all my questions & concerns about my dogs health so I was going to tolerate all that but then when I was checking out I inquired about the process of getting my dogs prescribed medication if she needed more just for future reference & the guy in the front told me he didn't have an answer for me. So I asked how do I find out & he told me to call them while I was literally standing there at the front desk. Like it was so hard for him to get up & go ask someone there that was more knowledgeable or to even give me a call at a later time. I've been going to this vet for 7 or more years so the front staff knows me. He was not friendly & definitely not at all helpful & now I'm considering taking my business elsewhere where customers are appreciated
Experiencia fantástica: I started bringing my pups there about 4 years ago and they have always been so wonderful! My pittie baby loves going there and we go often because of his allergy issues. They also fairly price things.
Experiencia fantástica: I took my little Chance in and they made me feel at ease and i felt like they really cared. Will recommend this place to anyone
Experiencia negativa: Terrible time management. Our appointment was at 2:15 and we finally gave up at 3 and left. If you have all day to wait I’m sure it’s fine but people with jobs find another vet.
We apologize for your wait today-- we had several sick patients scheduled ahead of you that were needing to be seen before the long holiday weekend. These exams took longer than expected and contributed to the delay today. We understand and are sympathetic to your time today. We want to do right by you and all our clients; please let us know what we can do to make things right with you. Please accept our deepest condolences.
Experiencia fantástica: We were visiting from Fort Worth and my Boston was having gastrointestinal issues. The wait was long, but worth it. They staff were all fantastic. Happy to report that Luci is doing well! Thank you for seeing her on short notice.
Thank you so much! We are happy that Luci is doing better!
Experiencia fantástica: Very facilitating, especially since I have a cat that is very hard to deal with. They saved his life in an emergency situation and I couldn’t be more grateful. He’s a complete terror in stressful situations…but he’s my terror and I am so glad he’s still around.
Josh, thank you so much for trusting us to take care of your cat! We look forward to being able to serve you again in the future!
Experiencia fantástica: They were very friendly and caring. They answered all my questions and took excellent care of my kitties. Definitely recommend taking your fur babies here!
Experiencia fantástica: Quick, friendly, thorough vet visits. They do the most to make it easy on my cat, but they never fail to check her thoroughly and make the best decisions about her wellbeing. Everyone knows her by name and tells her she's pretty, as they should.
These pictures of your baby are so cute! Thank you for coming back to see us yesterday!
Experiencia fantástica: This vet always works hard to get us in as quickly as possible. Reception, techs, and vets are all kind to both my animals and myself. They dont nickel and dime you till the bill is outrageous, very reasonable. Highly recommend!
Experiencia fantástica: I’ve recommended 82nd St Vet to multiple people, and they have all agreed that y’all are the best! You’re quick and efficient, but always have time to answer any and all questions from overprotective puppy parents like myself. My little girl is very shy and she loves you and is calm with you. Thank you so much for everything!
Experiencia fantástica: We recently moved in to Lubbock and the pups needed their annual vaccines. The office staff were very nice and booked our appointment for the next day, got us in and out quickly for our appointment and took great care of the pups.
This is everything that we strive for, and we thank you so much for your feedback. Please let us know what else we can do for you in the future!
Experiencia fantástica: Such a great place took such great care of my dog and kept me very informed about everything thing that was going on with her for 3 days will definitely recommend them for your pet's!
Experiencia fantástica: Took my new cat here for a first time exam. Staff up front were extremely nice and made the process super easy! Visit was quick and my little one loved the toys in the exam room while we waited. The facility was clean and the rooms spacious. I am going to be bringing all my pets here from now on!
Thanks for the great picture of your baby enjoying our kitty room! We hope he's still doing well!
Experiencia fantástica: I called multiple veterinary clinics in the Lubbock area. 82nd street clinic was the only one that seemed to hear my concerns. They did emergency surgery on my boy and removed a 5 pound mass that saved his life.
Thank you so much for the opportunity to take care of him! We appreciate your feedback!
Experiencia fantástica: Emilee, the receptionist, Dr. Robert Taylor, Dr. Samantha Thomas, and the other vet techs are absolutely fantastic. They are kind, patient, and get right down on the floor to interact with the my dogs. I highly recommend 82nd Veterinary Clinic!
Experiencia fantástica: My favorite vet in Lubbock. The have always been kind and patient with my babies. Even when they are swamped the front receptionist always have a positive attitude, I'm gonna guess they enjoy the people they work with. My dogs are not super mannered but I never feel judged my their employees like I have at other places.
Experiencia fantástica: Everything went smoothly when I dropped my Rottweiler off to get neutered. The staff was friendly. When I picked up at the end of the day, the staff even helped me get my Rottweiler back in my vehicle. Best prices in town. Best care in town.
Experiencia fantástica: I’m so happy that I chose this vet. I had an appointment scheduled 2 days away. When she got feeling bad, they got us in that day. My dog can usually be reactivated around strangers, but they took it slow, and it made all the difference in the world. They have an app that is super easy to use, and if I send in a message, I get a response within the hour. Great office, and great staff.
Experiencia fantástica: Absolutely love this place. Been coming here for years. Also have recommended this place to family and friends and they love it. Everyone is so friendly and very attentive.
Experiencia negativa: I’ve always had a good experience with them I take all three of my pets here. Yesterday I had the newest member of my family spayed. I received a text early in the afternoon saying everything went fine with her surgery the text even included a picture of her. As I arrived to pick her up I learned everything wasn’t fine she had a reaction to the anesthesia and had been vomiting and she was very disoriented and out of sorts. The loopy thing I understand having been under anesthesia but then I find out they actually had to administer shots to counter act the anesthesia. Ok . Now 48 hours later I’m having to bring her back to try to see if we can give her another shot just to settle her stomach because she hasn’t eaten since the day before the surgery. Now I’m hit with another bill. For the shot and some high calorie soft food. The bill kinda bothers me but to be honest what really matters to me and upsets me is the fact that I was told everything was great and fine when it truly wasn’t. Going and being prepared to see my baby in this condition is one thing but being told everything is fine when it’s clearly not really rubs me the wrong way. I’ve never had any issues here before and today I was truly disappointed with how my baby was handled. I am seriously considering changing veterinary clinics.
Mr. Massei,
It’s unfortunate to hear that you were unhappy with our service. As was explained when you picked your pup up, the reaction that she had to anesthesia can not be predicted. We do closely monitor all patients during anesthesia, and the issues that she had were addressed immediately. Upon discharge, we discussed the details regarding the issues with her anesthesia to make sure you were aware that she could potentially react to any future anesthesia.
The additional medications used to help your pup during her reaction to anesthesia was not charged at your expense due to the urgency that the medications be administered. We gave your pup priority in our schedule the next day when we received your call, and we did charge for the meds and food following your consent to treat.
We did try to contact you via phone multiple times to discuss this matter but you have not replied. If you wish to speak with us further to resolve this matter, please give us a call. We truly hope your pup is doing well.
Experiencia fantástica: The staff is friendly and helpful. Nick always remembers my name and asks my pets and I are doing. They take wonderful car of my fur babies.
Experiencia fantástica: I always have a positive experience at this clinic, and all four of my pets seem comfortable each time they visit. I feel as though they offer a fair price for their services, and everyone is extremely kind and helpful.
Experiencia fantástica: Everyone was super nice. Even though they were booked, they squeezed in an appointment for Pip. She had a fever so we were so happy that Dr Broadway was able to see her. We will definitely be returning
Experiencia negativa: Was going to try a new vet and found this one with great reviews but I took my friends cat in two days ago because she had become very week, not walk around as much and not eating or drinking. She was a very young cat but all they said was she probably had swallowed something and that’s why she wasn’t eating and drinking. She past this morning and I was very upset that this vet didn’t find out much more when I was there.
Camren, we are so very sorry to learn of Lana's passing. It's never easy to deal with the loss of our pet . We had suspected the possibility of a foreign body being present, which the next steps would have been to get Diagnostics, which were declined. In their absence, we had recommended if she wasn't eating by the following day, to bring Lana back in to the clinic for further evaluation. We hope memories of great moments with her will help ease the pain of yours, as well as your friend's loss.
Experiencia negativa: Completely missed a very noticeable fracture on my pets spin. They gave him Steroids, not knowing the actual proplem with him and that ended up being way too potent for my cat making him unable to move do to drowsiness. I ultimately had to take him to a competent clinic where they had to reverse what this clinic did. It was incredibly frustrating having to watch my best friend unable to to comprehend what was going on with his body. unable to move, mild long stare. I definitely do not recommend this clinic.
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