University Veterinary Hospital & Diagnostic Center

Experiencia fantástica: The staff was knowledgeable and friendly. They were very patient and gentle with my cat.

Experiencia fantástica: My cat is so skittish and hates new places and people. He was a little spicy with the nurse at first but really warmed up to her. The biggest shocker is when the vet came in Dr. Bybee my cat didn’t hiss, growl or even run away! He let him examine him and do whatever! He was so kind with my cat and my cat actually liked him! He eventually warmed up to the nurse and said he was snuggling her when she was filling out forms and stuff! It made my fur momma heart happy that they took such great care of him and he felt so comfortable there! I can’t recommend them enough! I’m so impressed with the staff!! Also when I ran out of funds they worked with me and came up with solutions to help my animal.

Experiencia fantástica: This was my first visit with my new puppy. Everyone was kind, friendly and professional. I will definitely be returning.

Experiencia fantástica: My dog just needed one of his vaccinations and I was very happy because I missed my appointment, but they were able to squeeze me in an hour later and I appreciated that level of flexibility.

Experiencia negativa: Went in for an emergency same day visit. Since it was the only vet available. The tech was amazing! But the vet, Shawn Bybee didn’t seem to be very knowledgeable and when I asked questions as to why he wanted to move forward with a treatment plan, he didn’t have many answers. Seemed to go in circles and didn’t like being asked questions, was how it felt. I’m sure they have other wonderful doctors but unfortunately our experience was not very positive. He ran multiple tests and had no results or answers for either but still wanted to place my dog on antibiotics. Way overpriced. We’ve regularly been going to other vets office's and their prices are no where near this offices. Should have read other reviews, because the replies from this office just sound like defensive excuses in my opinion. :/

Experiencia fantástica: First time here with my Golden retriever.. fabulous care and attention.

Experiencia fantástica: They were very helpful getting me scheduled and listening to my concerns about my pet. They didn't demand or request a deposit before the visit and after the visit the pricing was fair. Just be early because parking is limited and mostly street parking.

Experiencia fantástica: I've had great experiences here. Dr. Rachel is awesome!

Experiencia fantástica: Great environment for both animals and people. They cared for my dog compassionately and made us both comfortable.

Experiencia fantástica: They got me in in a reasonable amount of time, were thorough and efficient with the exams, and I feel like I got a lot for my money.

Experiencia fantástica: Was very grateful there was somewhere to take my dog at a moments notice on a Sunday morning

Experiencia fantástica: Dr. Camfield is the best veterinarian we have ever had. She figured out what was wrong with my dog 5 years ago and he has been pretty healthy since then with the changes we have made to his diet.

Experiencia negativa: Awful, do not take your pet to this vet. They have no affiliation with the college. They missed rampant cancer in my golden doodle through5 visits in a 3 month period. They have too many clients, so they never remember it has the time to actually take care of your pet. Please do not trust your animals with thus vet, alll you’ll get is extremely high bills for terrible service. They will sieve more time asking what is wrong, rather than telling you like they should. Trust this vet at your own peril.

Experiencia fantástica: I found out a lot of things i didn't know before. Very happy with the visit.

Experiencia negativa: This is not a place to get good service. Very overpriced and chaotic. Can't rely on having the same vet so it's the same as going to a new one every time. They are also incredibly unreliable in following up--just reliable about billing you for all sorts of unnecessary services. They will lie to you about sending over prescriptions or getting back external lab results just to mask their lack of care. I miss when vets actually cared for their patients instead of just how much $$ they can make off them :/

Experiencia fantástica: This was a well puppy visit. My new puppy is from the shelter so I wanted to have the best vet care care of him . I have had and will always have the team at university vet take care of my baby.

Experiencia fantástica: I have had a really wonderful experience with University Vet. I went to Canyons Vet (would not recommend) who wanted to put my cat down but University Vet has kept him healthy for a year now. My other cat had surgery there and they were very thorough in being mindful of her heart issues and the staff were so nice, they loved her there. I trust this vet a lot and have had great experiences with all the staff.

Experiencia fantástica: I've been taking my cats here for years. Very kind, knowledgeable and perform excellent work. I haven't ever thought about going anywhere else.

Experiencia fantástica: Clean visit, got in quickly even tho I was early. Tech very helpful, tho hard to understand. Talks to fast for my older ears. Vet was great as usual.

Experiencia fantástica: I have been to more than 15 vet clinics in my life with various pets. Jazzy needed an immediate dental extraction. This is the nicest, kindest, most friendly and professional Clinic I have ever been to. My cat doesn’t like any vets and she was so comfortable there. They were also so kind to her. The whole experience was a five star.

Experiencia fantástica: Loved your service. My dog was less skittish with you and I really liked all of the helpful suggestions.

Experiencia fantástica: They got my cat in for an urgent care visit for a UTI very quickly. The staff is friendly and knowledgeable. The clinic is trustworthy and I felt well informed of the plan. The other pet owners there all seemed to have a similar experience. I would definitely recommend them.

Experiencia fantástica: I loved this clinic before, with my sweet, easygoing Boston Terrier girl. My respect and comfort have only grown as they have gone above and beyond for my family this year. From the moment I brought home a very anxious and reactive Boston puppy in January, the entire team has been patient, creative, and unwavering in their commitment to truly fear‑free, low‑stress care. They respect his boundaries, adjust their approach to his comfort level, and have even worked with a consulting veterinary behaviorist to find the right combination of medications and strategies to help him feel safe. I already trusted them with my older dog, but navigating such a challenging puppy has shown me just how deeply they care about their patients’ emotional and physical well‑being. They lead with love, compassion, and evidence‑based medicine, and it is clear their goal is to help animals achieve happy, healthy lives. I am incredibly grateful for this team and wholeheartedly recommend them.

Experiencia fantástica: Best vet in Utah! Helped my boy get well!

Experiencia fantástica: Quick, efficient, professional, and (best of all) attentive to details missed at previous vets thanks to inexpensive but important screening

Experiencia fantástica: My dog had to have surgery and the staff was so helpful, smart and compassionate each and every one of them. So very grateful for the wonderful people at this hospital. Not enough stars. They are the best.

Experiencia fantástica: Dr. Kathy Stavely has been my vet since my dog was a puppy (10 yo). I trust her and the rest of the staff. They're knowledgeable (harder and harder to come by these days), efficient, and focused on positive outcomes without trying to sell you a bunch of junk you don't need. Kathy always takes the time to explain everything to me in detail. They are a little pricey, but you get what you pay for. Even after moving an hour away for a few years, I would make the trek to University Veterinary Hospital & Diagnostic Center for my dog's care.

Experiencia fantástica: I have gone to the university vet and diagnostic center for over 30 years with many different dogs and they have always treated me well and we’re very efficient and smart and capable of taking care of my pets. My past visit a few days ago with Xena was no different. Dr. Potts was fabulous. There were several issues that we needed to take care of and she was extremely knowledgeable and professional and kind and sweet to me as well, so I trusted her. Heather was her tech And she was very efficient and made me feel very comfortable and safe there. I trusted her as well and let them take Xena to the back and do what they needed to do and now Xena a few days later is just fine. The medication the advice, the different Dog food that they recommended it’s all working so well Xena‘s diarrhea is gone. She is feeling much better. Her limping is so much better. She stopped licking her bottom and her paw so I am very happy with My new doctor Potts and my new tech Heather not to mention Maureen who I have actually been personal friends with for the last 25 years and if I have a problem in the evening or during the night or anytime I can call Mo which is her nickname and she gives me advice and helps me make appointments when I need them and I am personal friends with Dr. McCarron who started the clinic in the first place she can be very proud how it has turned out all these years later because all the doctors the technicians, the managers have all kept everything up the way she had it And it’s a very wonderful reputable Veterinary clinic and diagnostic center I send everybody there I possibly can. I love you all and thank you for being so kind and sweet. I’m 83 years old and everybody treats me like a real person not an invalid. Not very many people these young people these days have that patience and caring and explaining things as well as they do there at the clinic . older people have a lot of questions because they’re very fearful and they always make me feel better and get me calm down because they explain the situation so well and have to repeat it a couple of times and they do very gracefully. As you can tell, I can go on and on about how wonderful the clinic is and all of its employees and management there so I’ll leave it at that and thank you again everyone that I come in contact with there..

Experiencia fantástica: They are great. I was sad about my cat but this clinic is good.

Experiencia fantástica: I love everything about University Vet. They’re prompt and everyone is so kind and thoughtful. Excellent vibe overall.

Experiencia fantástica: I will never go to a different clinic! Dr. Udy is so smart, thorough, and loves animals!

Experiencia fantástica: Everyone was helpful and kind. I had very basic check ups for my cats and we were in and out quickly with little wait times

Experiencia fantástica: Always so great with the cats I've brought in. I've had issues with other vets not really knowing how to handle kitties. But they always have done so well. As nervous as my cats are, they feel comfortable by the end of the visit.

Experiencia fantástica: I always feel like I’m getting the best care possible for my cats here. Even when they’re really busy my appointments don’t ever feel rushed, and they always spend quality time with me explaining what’s going on and I always leave feeling informed and taken care of.

Experiencia positiva: It pains my heart to leave less than a five-star review considering how kind the Dr. and staff were, but based on price, this clinic is three times higher than other local vets. $170 initial exam is completely outrageous, $56 for anal glands when I could get a full grooming for this cost, and $50 for probiotics. My friends and I now joke that I will frame this $270 bottle of Miralax. I'm grateful it was a simple fix, but was disheartened at the pricing since I called around afterwards to other clinics whose initial exam runs only $50-$60. I understand you get what you pay for, but was also worried that if my pomeranian ever had a true emergency, the treatment here would be sky high. Such a bummer.

Experiencia fantástica: Our little Lumpy had a great first vet visit today! From the pre-visit communication with Juan, to check-in with the front desk staff, to the care from Maddie, the vet nurse, and care from Dr. Potts, everything went wonderfully. Lumpy was so well cared for and loved that she even fell asleep during her exam! We truly appreciated the time everyone took to make sure she had a positive first vet experience. Dr. Potts thoroughly discussed preventive care and the options for Lumpy’s care moving forward. We’re very grateful to the entire team and care our puppy received today.

Experiencia fantástica: We love the team and everyone we work with is helpful and knowledgeable. They make my two cats feel comfortable for any work/care they need to receive. They help us make educated decisions about our kitties care.

Experiencia fantástica: Great job, much appreciated by my dog and his humans! - Edited after reading another review. My experience with Dr Staveley was excellent. I thought she did a great job with my dog. In fact, he came in for a problem with his paw, and during the course of solving that problem, Dr Stavely found that he had a couple of foxtails deep in his ear and removed those without any charge. I thought she did an overall great job.

Experiencia fantástica: Brought my cat in for a check up/ to get medication for a cross country move. Everyone was super nice and understanding. Answered all my questions, and we were in and out in 30 minutes!

Experiencia fantástica: Always professional and very kinds, we've been using University Veterinary Hospital for over ten years.

Experiencia fantástica: Dr. Udy and Leslee, as well as all staff here, are fantastic. Our senior arthritic cat was supposed to have dental surgery and a mass removal at our old vet, but he was severely injured from fighting a simple blood draw. We researched and decided to bring him here for the surgeries, and they took fantastic care of him. They took all of our concerns to heart and handled him with extreme care. He’s home today after surgery yesterday showing no signs of pain or limping despite all of the work done, which shows how gentle they were with him. Dr. Udy also has been the most thorough vet we’ve ever visited, she communicated every single detail with us so we could make informed decisions for our cat. We could not be happier with the care provided here!

Experiencia negativa: I'm writing this review about a specific vet in the office, not about the hospital itself. Dr. Kathy Staveley is the vet in question. I had wonderful experiences with the rest of the staff here, and I haven't tried any of the other vets. I've been going to this vet for about a month. I brought my cat in because I was worried he was diabetic. Turned out he was :( When I asked Dr. Staveley's opinion on things during treatment, she would only refer to the manufacturer's directions for monitoring, even after I repeatedly said that I wanted to spread out the monitoring and vet visits more because I was worried about test costs and wanted to cut down on them as much as possible. She also sent two tests out of the lab and had to refund me twice when they should have been done in-house. I had to ask for one of the test results I paid for because they never got back to me. She would also always get my pets' pronouns wrong, even after I corrected her, which may sound like a small thing, but I have a large tomcat, so it felt like she just wasn't paying attention. I tried to speak with her 2-3 times after diagnosis, but she always seemed like she really didn't want to talk to me and would refer me back to the email she sent me with the directions of treatment, even though that email was what I had questions about. My cat is extremely shy and did not respond well to being taken to the vet. After our last visit, he didn't eat well and wouldn't come out from under the bed for a week. I called the vet twice to try and get Cathy to call me back to let her know I couldn't do this week's appointment and to tell her that I was officially going to spread the tests out a lot more since they are starting to affect my cats ' at-home wellbeing. I asked her opinion, and she once again said she could only recommend what the manufacturer does; she didn't want to work with me or provide me with any professional medical advice that I couldn't have read myself on his pill bottle. I told her I wasn't going to bring him in for another three weeks. She scoffed at this and ended the call with sarcastically wishing me " Good Luck". This is when I decided I was done working with her. I found that last comment, along with the behavior she exhibited during treatment, to be too much. I am a customer, and even if she doesn't agree with my decision, she should keep rude comments such as wishing my sick cat "good luck" (not in a sweet way) to herself. This is not what I want my health care provider to act like for my loved one. I was heartbroken when my cat was diagnosed, and Staveley did not help.

Experiencia negativa: We brought my chronically ill cat with an autoimmune allergic condition in for the first time after moving from out of state. We waited about 20-30 minutes to see Dr. Potts. She explained to us the options for continued treatment for our cat who is around 15 months old. Due to financial constraints we decided to maintain her on her current regimen for now. Despite just wanting to establish care we were heavily pressured into vaccination for our cat. We were told it was legally required (while rabies is legally required the other vaccines were not). They were intentionally deceptive about this. While that's annoying it's not why I'm giving a 1 star review. We were told that our cat may have a reaction after these injections were done (no informed consent) and that if she did we could bring her back by 7 PM. When I called at 6 (we live 5 minutes away at most) because our cat was heavily vomiting, I was told to take her to the ER. This was so disappointing. We lost all trust because this vet was deceptive and lied to us more than once. A few hours later our cat's vomiting turned to blood and we did rush her to the VCA hospital where they were able to give her fluids, epinephrine, steroids, and benadryl and she was right as rain in only 30 minutes. So there definitely would've been more than enough time for University Vet to turn her reaction around and she likely would've needed less medication to do so earlier in the night. We have lost trust in this location and gained trust in VCA so that is where her routine care will be handled moving forward. The vet staff i spoke with after the incident were sympathetic but a refund was not offered which should have happened in my opinion.

Experiencia fantástica: We were there to discuss our 15 + year old Shih Tzu's condition, to see if the vet thought he was suffering. He took his time watching the dog, who chose my husband immediately when we got him, and talking with my husband about how to know when it's time. I was even able to get a video of the whole encounter so we can refer back to it.

Experiencia fantástica: Extremely kind, friendly and knowledgeable staff. My poor poochie got himself into some trouble and had to have some emergency procedures performed. The team there did a fantastic job, as they always do. Fergus came through it with flying colors. Thanks to all the team there!

Experiencia fantástica: Switched my dogs from Avenue Pet Clinic to here due to lack of available appointments. This vet was not only proactive, but had great communication and always had appointment slots that worked for me. Thank you!

Experiencia fantástica: I recently adopted a cat and brought her in for her first checkup, and I couldn’t be happier with the experience. From the moment I walked in, everyone was so kind, patient, and welcoming. The vet tech and doctor both went above and beyond. They took their time answering all my questions, explaining everything clearly, and making sure my new cat felt comfortable and cared for. It’s such a relief knowing I’ve found a vet I can trust with my new furry family member. I’m so grateful for their thoughtfulness and professionalism. I can’t recommend them enough!

Experiencia fantástica: Great vet, they are not the cheapest but they take good care of your animal and are very friendly. You can tell they care and they are good hours.

Experiencia fantástica: We take all of our dogs to the University Veterinary Hospital, for generations now. They take great care of our babies.

Experiencia fantástica: Dr. Walton and TJ were so kind and really great with my nervous little lady. Thank you so much, will definitely be using this as my primary vet from now on.

Experiencia fantástica: As always, had a great visit with the vet. My boi loves his vet visits. He jumps up on the counter and waits for his treats!

Experiencia fantástica: I am so thankful for University Veterinary Hospital & Diagnostic Center. I was visiting Salt Lake City with my senior dog when he suddenly needed urgent care. They were able to get us in the same day I called, which meant so much since I was far from home. From the very first phone call to the moment we left the appointment, the staff was incredibly kind, professional, and helpful. The facility itself is also very clean and comforting, which helped ease my stress during a difficult situation. A special thank you to Sarah and Dr. Staveley, who were both exceptionally compassionate and thorough. They took the time to explain everything clearly and made sure my dog was comfortable throughout the visit. I highly recommend UVHDC for anyone in need of veterinary care in Salt Lake City - especially if you find yourself in an urgent situation while traveling.

Experiencia fantástica: I am so so grateful for University of veterinary Hospital! Every single person we have worked with has been very compassionate and really great with our dog. Shelby was our technician and she made me feel like we were in good hands and clearly cares a lot, and she went above and beyond.We will continue to go back!

Experiencia fantástica: Have been a client here with my dogs for more than thirty years. Emma went running at our cabin and somehow split one of her dewclaw all the way down to the base. Luckily, we were able to get in the next day. Ben had the same excellence of care that I always experience. Everyone there is so nice and helpful and reassuring. All the doctors are great.

Experiencia fantástica: This was our first time at the Vet with our new puppy, and Dr Garcia was great. She took the time to answer all our questions and provided information and tools we needed to keep our puppy healthy until our next visit. She was great with our little dog and we were comfortable that she really knows her stuff. It was a totally positive experience! 2021 ** Fast forward about 5 months and we're still pleased with the care that our growing pup receives at UVH! We had him in yesterday for a procedure and everyone there was great. He's doing well and they called me this morning to follow up and make sure he's doing ok. I feel like he was in very good hands in their care. I'm glad we gave them a shot and they will be caring for our little guy as he grows up! Ok it's now 2025 and our puppy is now 4 years old, and we still take him to University Veterinary Hosp for all his health care. They're always happy to see him, everyone is very professional, and they're located close to our neighborhood so it's actually convenient. Even if they weren't close, we would still be taking him there anyway. They're always very thorough with his exams, and they do genuinely care about each of their patients. You can see that every time you go there. I'm so glad we have UVH onboard to take care of our precious pooch! It's always a paws-itive experience!

Experiencia fantástica: I have been coming to University Veterinary Hospital for over two years now. They are always super helpful and great with my pup. Would highly recommend!

Experiencia fantástica: First time visit to the University Vet hospital. They got our dog in same day. Super professional. Dr Witzel was very thorough, knowledgeable and she explained our options in detail. It was obvious she loves being a vet. Would recommend highly.

Experiencia fantástica: Took very good care of my dog on her urgent care visit when she was having GI issues. They explained everything very well and the urgent care exam was pretty reasonably priced. Staff was super kind and great at answering questions

Experiencia fantástica: Dr. Garcia took wonderful care of our 9 year old border collie/cattle dog cross. She kept us informed at every stage of the care and we are grateful for her commitment to our dog’s health and well-being. We also got advice and support for some ongoing issues and feel confident that our dog is being properly. I am very picky about veterinary care and Dr. Garcia has my full confidence.

Experiencia fantástica: The best vet in SLC! Our pet Telulah suffered MVD and every staff member took such great care of her through her lifespan and every stage of heart failure. Dr Garcia & Dr Witzel were her primary vets but every dr and staff member from front to back of house made her feel so safe and loved. Knowing your veterinary office cares is truly priceless and we couldn’t think of anywhere better for our pups. The kind and caring staff made this one of Telulah’s favorite places and we are so grateful for every person who works there! Thanks for all that you guys do!

Experiencia fantástica: We are not local to the area and my French bulldog had an emergency illness That required her be seen as soon as possible.. They got us in the same day and spent time going over the situation and options and we’re very kind and understanding. They were so sweet to my Roxie Belle and gave her lots of love and snuggles. I highly recommend this vet and while we are in the area we will definitely use them again if needed. Thank you for your kindness and compassion.

Experiencia fantástica: Welcoming, warm and well informed staff on all the important issues of animal health. We brought our 7 year old boxer mix in after our previous Vet retired. We felt like they took the time to get to know our dog and our family and made excellent suggestions on her current and future health care. Clean office. Good communication.

Experiencia positiva: Great veterinary service. Signs in the clinic rooms said we should wait for a staff member to come have us pay in the room. We were left for 30 minutes before we had to leave the room to go to reception to ask to pay. We feel like we were forgotten, and then charged an amount we shouldn’t have been forgotten over

Experiencia fantástica: I don’t ever write reviews but the incredible and truly compassionate service we experienced at this clinic from the front desk staff to the vet techs and vet herself, on a Saturday (a busy day for them as one of the few vets open on a weekend) and without being an established patient, was worthy of this 5 star review! - we had a scary experience with our new kitten where he managed to get passed our barriers and fall from a banister . This was the closest vet to us that was open on a Saturday and so we rushed him over there. We were met with so much compassion and immediately taken to a private room. Even though they typically don’t see new patients on the weekend, they made an exception and were able to fit him in between other patients. He was kept for observation for the day and we received videos and text updates which gave us so much peace of mind knowing that he was being loved and cared for. We got a call from the vet herself to update us and when we picked him up he was perfectly content and back to himself. I have never experienced such excellent and personal care from a vet here in Utah. I was so impressed that I have transferred all of our pets over to this clinic! If I could give them 10 stars I would ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Experiencia fantástica: We are so excited that Dr. Bybee is back. He has always been so patient and kind with your pets and family.

Experiencia positiva: I brought my oldest pup in to see Dr Bybee for diarrhea. He listened to me about my worries with her, checked her physically including her anal gland issue, looked at some lumps she has developed over the years and prescribed medication and diet for her. His tech assistant was very kind and helpful as well. She has since improved but isn't yet completely well. My only complaint was that the cost of our visit was really high. As I am the mistress of three dogs and the co-mistress of three cats, I am seriously worried that I will not be able to take my furry critters to vets should they get sick.

Experiencia fantástica: The visit was awesome! Andy and Dr. Garcia were great! They addressed all my questions/concerns regarding our golden-doodle. In addition, both were very professional and friendly!!

Experiencia fantástica: I love all of the Dr and staff. Especially love Dr. Garcia who has been with our cats since they were babies.

Experiencia fantástica: I cannot say enough great things about these guys! My dog recently had a procedure, and Dr. Potts and LJ took such good care of my boy! The whole staff goes above and beyond to provide excellent care. I am so grateful for them.

Experiencia fantástica: We chose the VA because it was the first one that came up with a good review on Google . we called them. They were very helpful. Got us in on the same day. Our cat has just begun. It’s diabetic journey and we’re still learning so much. The vet and the assistant both were amazing. They helped to understand what was going on. We were able to get a monitor for him we were able to get a rabies update as well as they are gonna allow us to send information about the monitor that we placed on our cat. To let us know what the next step is, I can’t recommend this vet enough. We are traveling through America in a van, and we feel so fortunate that we found them.

Experiencia fantástica: I am so glad I switched vet locations from Banfield to University Vet Hospital. University has been so accommodating to my dogs needs and so understanding. Dr. Potts is such an incredible veterinarian and she always goes above and beyond to take care of my dogs. She listens and makes us feel welcome. The staff and vet techs are also always so incredibly nice and the entire team provides amazing vet care to our dogs. I will continue to go here and recommend them to anyone that needs an outstanding vet establishment.

Experiencia negativa: I’ve been bringing my dogs to this clinic for many years and had generally positive experiences while they were healthy. However, my opinion has changed after a recent experience. One of my dogs, who was diagnosed with cancer, was referred to another clinic for oncology care. She had been on a prescription diet all her life prescribed by the University Vet. When the prescription expired, I reached out and requested a one-time renewal, especially since she is not responding to treatment and, heartbreakingly, only has a few weeks left. Unfortunately, the clinic refused to renew the prescription. They wanted me to bring the dog in and pay for the visit, despite her condition. At a time when compassion should come first, it felt like financial considerations were prioritized over patient care. I’m deeply disappointed by this lack of empathy and will be looking for a new vet for my other dog moving forward.

Experiencia fantástica: The team checked me in and took care of my kitty efficiently and kindly. They knew that coming to the vet causes her a lot of stress so they wanted to move quickly so we could go back home. I appreciate them so much! I’ve been going here for years and have always gotten taken care of well.

Experiencia fantástica: University Veterinary Hospital is fantastic. I have nervous and reactive dogs (yes, more than 1) and the staff is always willing to work with me and understand how we need to work through our appointments. Dr. Potts is absolutely wonderful.

Experiencia fantástica: I switched to University Veterinary Hospital for my 11 year old yorkie over a year ago and I couldn’t be happier with that decision. The veterinary staff is phenomenal and extremely thorough and educated. Dr. Potts, Dr. Udy, & Dr. Witzel have been nothing short of amazing for my little Oliver. I can’t thank Dr Witzel enough for performing a life saving surgery on my best friend. The follow up, communication, compassion, and customer service the staff here has shown is nothing short of incredible❤️!

Experiencia fantástica: This was an emergency visit for our lab. The vet was very thorough in the exam and gave us options for next steps in care. The building is clean and the staff friendly and attentive.

Experiencia negativa: Received a quote for service over the phone. Confirmed price before arriving at appt. When I arrived, was told by Tech prior to any examination that the service would be $92 more than the quote I received. When I explained that I had verified price over the phone, Tech replied that the Receptionist wouldn’t actually know the price. I informed them that Receptionist spoke as if she knew pricing, and would like it honored. I was rudely and abruptly refused. The Receptionist and/or Tech need retraining as to what prices are and how to treat a person. I have brought my pet here before and received stellar treatment, that’s why I gave two stars instead of zero. Bait and switch and false advertising is condemnable.

Experiencia positiva: The doctor that saw us was very thorough with the care for our elderly cat. We recently moved and needed to establish new care, I would highly recommend this vet office.

Experiencia fantástica: My daughter, myself, and our dog loved our visit to University Veterinary Hospital! Our dog wasn’t scared at all, she was actually excited when entering the building! Our doctor was very knowledgeable and kind! We are so happy to have found this gem!

Experiencia negativa: Nice facility, and staff is nice but over charge. We Took our two dogs for health certification for international travel. This provider seems to be unfamiliar with the process but willing to charge hundreds of dollars for vaccines that elsewhere would have been $50 and over a thousand dollars for certification services that elsewhere cost half with providers who are much more familiar with the USDA health certificate.

Experiencia negativa: After paying 4 months of wellness plan while only visited the vet once, I decided to cancel their plan as both of my doggies are 3+ years old and they are also covered by insurance. I need to pay $95 to cancel the plan for a 6-year old dog. I also went there once to figure out what caused the infection of dog’s leg, after spending $450, they couldn’t find anything and also didn’t know what caused the infections. They did try to help by doing things that I can easily do at home. This hospital is driven by money. Their staffs are very kind, but I doubt about the professionalism of their doctors. Run away from this hospital. They have nothing related with the university.

Experiencia fantástica: They take very good care of our doggie. His double surgery was successful with no complications. Very understanding, much expertise, well organized, clean environment, kind staff, great surgeons. Any negative reviews I read seem to me to be utterly unfounded.

Experiencia fantástica: Wonderful experience with the vet tech Kiara and really appreciated her kindness & compassion with my rescue dog! She took the time to set us up with a recommended doctor to match the dogs specific needs

Experiencia negativa: Nice vets but we went last week for my dog who was told he has “colitis” and we go back this week because all they gave him was probiotics we see a different vet and they mention he has Giardia. $800 down because they didn’t tell us last week what it actually was, and only gave us probiotics. No wonder he’s still just as sick! This is very frustrating and sad for my pup. Highly disappointed.

Experiencia fantástica: The staff is always friendly. Everyone seems very knowledgeable and are communicative. I have never had to go fishing for information. They always come to me. I feel supported and my dog is being well taken care of.

Experiencia negativa: We’ve been bringing our pets to this clinic for years and have always valued the care they’ve received. Unfortunately, our recent experience left us deeply disappointed. Our dog was recently bitten by a rattlesnake while we were in St. George and required 24-hour emergency care. After she was discharged, her face remained swollen and she wasn’t eating or drinking, so I called University Vet to see if we could get her seen urgently. I was told emergency appointments were available, which was a relief. However, I soon received a call back saying they would not see her because she is a “reactive” dog and recommended we go elsewhere. This was incredibly upsetting—especially from a clinic that claims to be “fear free.” Turning away a sick and injured dog in her time of greatest need because of her behavior—behavior likely intensified by pain and trauma—was disheartening. This wasn’t the level of compassion or care we expected from a place we’ve trusted for so long. Edit: She was released from a 26 hour visit from emergency vet, where they gave her carprofen which was contraindicated with her condition. She wasn't eating or drinking because she was in pain. When I originally called I asked if she could receive pain medication. I was told that she needed to be seen. You guys didn't see her, not because of the dogs well being, but for your own inconvenience. We later went to emergency vet, they checked her heart and gave us pain meds. You guys could have done this too. Already in the process of transferring pets elsewhere.

Experiencia fantástica: Went in for a normal annual visit to establish care for my dog. Had a great experience w/ Vet Tech Stephanie and enjoyed chatting with Dr. Brynne Udy about how to best care for my gal as she ages. Everyone made us feel very welcome and heard :)

Experiencia negativa: Unfortunately, I am disappointed. I came to Dr. Garcia from a recommendation and expected to be met with more information and guidance than I received. I let the clinic know when I scheduled the appointment that I am new to kitten life and was hoping for some help understanding what shots were needed, which were not, etc. The why’s and why not's of it all. But, I felt like another number being sold products. Very little care. The vet came in late after sending folks in to explain things that they did not understand. I’m in the service industry. Have been for over twenty years. This was less than an underwhelming visit. It was discouraging, very frustrating, and honestly, a bit sad. Would not recommend. Go somewhere cheaper for better care, and more attention.

Experiencia fantástica: Took my senior dog in a few weeks ago and they were super kind fitting me in and took very good care of her. They were very accommodating and didn’t push what they didn’t feel was necessary for her. The whole staff is very friendly and helpful, answering questions and being sweet with Juno. Had to take her in again today for a little sore she had and they were honest about what they felt was best without it being overly expensive. Also since Ive been twice I’ve seen two different vet techs and veterinarians and they’re all so lovely. I’ve been to a few different vet clinics and this one is by far my favorite. High recommend.

Experiencia negativa: I took my cat in yesterday to get some teeth pulled. He died today. He wasn't even 6 years old. Not even 24 hours after taking him home. I took him back in earlier today because I was concerned about his breathing and the fact that he couldn't use his legs. They told me that it was just a reaction to his medication and sent me home. He died a couple hours later. I know that it's always a risk when a pet is put under for surgery, but I'm really upset that I was sent away when my concerns were obviously legitimate. At the very least, they could have errored on the side of caution and advised me to take him to the ER. Our hearts are absolutely broken.

Experiencia fantástica: I want to acknowledge that Vet care comes with costs, often more than one expects, but over the years finding a reliable Vet seems to have gotten more difficult. This is where UVH excels - there is always someone to answer the phone, occasionally I wait on hold, but they are always helpful. They have same-day appointments if you call early in the morning. The Drs are knowledgeable, the techs are mostly great. We drive across the valley, from Tooele county, to bring our dogs here.

Experiencia fantástica: Awesome experience in general. Staff was very friendly and made me feel comfortable being my pet in, especially compared to other clinics I’ve been to. Would absolutely recommend you take your pet here, they really do care!

Experiencia positiva: The Tech staff were SPECTACULAR. They handled my 13yo half blind, arthritic pitty mix with love and tenderness. Even through a nail trim. My girl has hated having her feet touched her entire life. They managed the best manicure she's had in a decade, while getting a blood and urine sample at the same time. The vet she saw wasn't fantastic. He seemed unsure, didn't bother to greet my dog and was rough while checking her ears Then seemed afraid when she jerked away from him. I will definitely go back for my dogs continued care, just hopefully with a vet that's less anxious.

Experiencia fantástica: Dr Garcia was fantastic! She offers options for care without judgement, confirms any concerns, and is supportive of a shared plan. The Vet Techs were gentle and caring, even with my very squirmy small dog

Experiencia fantástica: Excellent customer service and cat care! Thank you, Stacy, for being so patient and gracious with me on the phone and for getting my cat an appointment in a timely manner. The tech and vet were knowledgeable and personable and took great care of my cat. Thank you, all!

Experiencia fantástica: I’ve been taking my 2 cats here for years, and have always loved the care here. They take time with you during appointments, they explain things to help you understand. I’ve had to take them in for urgent care appointments a couple of times (not ER, just urgent care) and those went great. Amazing care team!

Experiencia fantástica: They took wonderful care of my cat who needed a surgery. They made me feel as comfortable, and confident as possible during the whole process. I am incredibly grateful for the hard work they do here!

Experiencia negativa: I have been bringing my dog here for 5 years and unfortunately will be looking for a new vet after the experience we’ve had this week. I followed up an exam with an email to Dr. Brown with some questions concerning a diet change she prescribed. Instead of answering the questions, I got a very condescending phone call from a vet tech that 1. Did not answer the questions 2. Proceeded to confuse me about if she had even read the questions 3. Lectured me about the “palatability of prescription diets”. 4. Asked me how I wanted to pay for it. We do not feel like Dr. Brown initially listened to our concerns as dog parents, nor do I ever want to be spoken to like that about my dog ever again by a vet tech. I am so sad because I used to constantly brag about Dr. Bybee and all the staff at University Vet. I have referred many friends over the years. But we really can’t bring ourselves to take our fur baby to a place that doesn’t seem to listen to us or speak to us with respect.

Experiencia negativa: I called around for a reasonable price for a tooth extraction and they quoted me $700 plus some possible extra fees. The exam was $100 for them to tell me the cost would be between $900-$1500 but no price breakdown of the $900. So I wasted $100 for the price to be wildly inaccurate and a waste of time.

Experiencia fantástica: I'm very grateful for the care that my dog received here throughout his life &, especially, once he became terminally ill. Dr. Potts & all of the staff members provided excellent care to both him & to me - ensuring the best possible experience for my pup & myself.