Furever Family Animal Hospital

Experiencia fantástica: Came to them because we had a bad experience at a animal hospital in Longwood that did not address our concerns and overcharged to help with our cat’s needs. Decided to come to Furever and Deanna and her team were nothing short of exceptional. She is straight forward and will lay out options for you as if it is her own pet. She will not do what isn’t necessary, and she communicates well throughout the process so you always know whats going on. All my cats will be going there moving forward

Experiencia fantástica: I took my dog, Bentley, there last week and had an amazing experience. It was an emergency visit due to him having diarrhea for multiple days after a neuter and they took great care of him there. I dropped him off at 8:20 and the doctor call me around 11 with an update and explained what caused it and the treatment plan. Picked him up a few hours later and he already looked much better. It’s been five days since he was there and he is back to his old self again I don’t know where I’d be without them! The whole team was lovely and very kind. I plan on making them the primary vet for my whole animal family. I will say I was hesitant to leave home there alone but it gave them the chance to monitor him without an owner present to get the full understanding of what is going on.

Experiencia fantástica: This vet has been nothing but incredibly kind, knowledgeable, and skilled. My little kitties always get the best treatment here, and they're so loved! I trust my pets with these people and will recommend them to friends and family ❤️

Experiencia fantástica: The staff is super friendly and made me feel as if l had been a longtime client. I rate it a 10 out of 10.

Experiencia positiva: Everyone is so sweet and loving to the animals.They welcome you in.They call and chek on you and your pet .I'm blown away by the care.❤️

Experiencia fantástica: Dr. Gentile has provided us with such wise and practical guidance with our dog who has IVDD. She’s provided her with great care and has been available to answer all my questions. Thank you!

Experiencia fantástica: Amazing vet services and amazing staff! I have a feisty 15-year-old kitty that really hates the vet and I get very nervous that people won't take care of her, but they did so amazing with her and reassured me the whole time. I was hesitant switching vets because she is older but 100% the best choice, and I wish I would have done it so much sooner. I've never met such a personable vet, I love it here!

Experiencia fantástica: Furever Family Animal Hospital has been one of my favorite veterinarians to go to! Merida and Wilma (my dogs) approve as well. Dr. Armstrong is very knowledgeable, but yet able to help you understand what is needed and what is going on. Both her and the vet techs and assistants where always super helpful and flexible with everything I needed. The only reason we do not take our animals there anymore is because we have relocated. I miss this office and staff very much. Thank you to all who helped us out!

Experiencia fantástica: Love them!

Experiencia fantástica: Love this Vet. They are all so caring and helpful. They always take great care of my kitty. It's not close to my house, but it's well worth it so I know my cat is well cared for.

Experiencia fantástica: Dr. Armstrong really took/takes care of my sweet prince. My dog has fought and defeated pancreatitis with their help here. Also, this vet recommended the best surgeon in the area so that my dog Jack could walk again after tearing both rear CCLs!

Experiencia fantástica: They kind and caring and everything a very should be. They have taken great care of my puppers and I really appreciate all they do.

Experiencia fantástica: We have a new puppy that had a parasite and congested lungs…the doctor gave us excellent treatment and 2 weeks later Posie is perfect! Great vet and great staff.

Experiencia fantástica: Dr. Armstrong is the best. She truly cares about you and your pet and does everything possible to ensure you have the best experience.

Experiencia fantástica: I highly recommend Furever Family for your pets needs! I know my pup is in good hands whenever he goes there! they are kind, efficient, and great at what they do!

Experiencia fantástica: Took my 2 cats (Tigger and Delilah) for the first time. Feel in love with the staff and doctor. Kind, professional and supportive. Answered all my questions.

Experiencia fantástica: Dr. Armstrong and her staff were amazing on our first visit with our new puppy. They were all very thorough with the puppy's exam, and instructions to us on how to care for our puppy. On top of everything else, they were kind and went the extra mile to answer all our questions in detail.

Experiencia fantástica: Great vet! We love them!

Experiencia fantástica: If we could give a 100 stars we would! So thankful for Dr. Armstrong and her staff! They were able to get us in super last minute and help us with our baby cat who kept taking out her stitches! They heard our concerns and went above and beyond by showing us pictures of before and after and going over what was all done, going over after care, and even different methods (body suit, better cone, glue) to not have her taking out her stitches again! They made us feel important, heard, and even part of the family. We won’t be taking her anywhere else after the type of service we got here! Thank you all again -Minnow & family

Experiencia fantástica: Dr. Deanna is a trustworthy, knowledgeable, committed and compassionate professional. And she and her staff are true animal lovers!

Experiencia fantástica: Dr. Armstrong and staff have been great to work with. My dogs Beau and Hedi have never had a bad experience with them. I would recommend this animal hospital to everyone.

Experiencia fantástica: I was recommended Furever Family Animal Hospital by a friend who has been seeing Dr. Armstrong for years. I was not disappointed. I have taken my cat, Milly, to her since last year. She initially helped me to figure out the meaning of bloodwork I had received from a different veterinarian where I was unable to get clear information. Since then, Milly has seen her a number of times for different issues. I can tell you that Dr. Armstrong and her staff are top notch professionals while being caring and compassionate at the same time. Dr. Armstrong takes a very personable approach to both the pet and pet owner. She is available to discuss any issues you may have and leaves you knowing that she truly cares about your pet. You will not regret your choice to see her as your veterinarian.

Experiencia fantástica: I recently brought my cat to Furever Family Animal Hospital, and I couldn't be more grateful for the outstanding care and compassion we received. The entire team was incredibly attentive and professional, ensuring that my cat was comfortable and well cared for. Their dedication and kindness were evident in every interaction. I highly recommend them to anyone in need of exceptional veterinary care. Thank you for taking such great care of my daughter Wendy !

Experiencia negativa: Our regular Veterinarian was away on vacation so we decided to try this veterinary office to treat our baby while he was unwell. Great reviews had suggested this to be a good option. The office was not welcoming and we were immediately accosted with options and costs of what services we wanted for our baby. Despite being told we could subscribe to an annual program that would cover the costs and services of the first visit (this is what brought us to this vet), this was immediately recinded and we were told that the first visit would cost upwards of 3 times the amount we had expected to pay, outside of the proposed annual program, depending on what treatments and tests we wanted. We don't view our baby as a car or home appliance and we don't appreciate receiving a sales approach on how to "update" or "get the best performance out of" a loved member of our family. The proprietor and veterinarian was very quick to attack my wife when she posted a review expressing her displeasure with Furever Family Animal Hospital, and I will not be surprised if I turn out to be the next target of her ire and aggression. We want a vet who is kind to the animals and their humans and I am afraid this vet may fail on both counts.

Experiencia fantástica: I like Furever Family Animal hospital. Place is very cleaned, staff is quick, polite and helpful.

Experiencia fantástica: The vet is great and super friendly. I feel good taking my cat there and he always gets the treatment he needs.

Experiencia negativa: If I could give negative stars I would. After reading great reviews I called to make an appointment for my fur baby. My regular vet was not available so we decided to give them a try. We were ready to make them our regular vet if all went well, as it seemed they had better hours, etc. than current vet availability. We waited a week for the appointment, scurried around to pick up our records, and hand delivered them to this location. We had explained the cat was a feral (domesticated now) but had anxiety issues. We arrived at our appointment and it all went downhill from there. First off. The tech came to the room and started asking us what injections and stuff we wanted. Hmmm, after watching the you tube video about what to expect, this was not part of it. I was taken aback. How am I to know what injections are required, is that not what the vet does ?? We were also told that they have a monthly plan, $ every month includes different care packages, blood work, injections and so on. “Can we use the plan for our visit today? Like we were told we could when we called?” I asked. No !!!!!! The plan can’t be used on your 1st visit. They want you to pay an office fee, rabies vaccination and blood work. Totally a bait and switch technique. The vet didn’t even bother coming to the room to apologize for the wrong Information being given to us. We left and will stay with our regular vet. If you have money to just throw around then go see this vet. It was sterile, unfriendly and fast to pass the blame to others. I am furious that we subjected our cat to the extreme anxiety and stress a vet visit causes him for absolutely nothing. It’s all about the money. Still confused as to why they asked us what treatments and blood work, vaccines we wanted. This is not a restaurant where you order from the menu. I expected to discuss best options for my pet. This is why we go to a vet !! We go to the doctor and the doctor tells his patients what they suggest you should have in the way of treatment and tests. So so overrated. Your response is clearly defensive and incorrect. The fact that you have attempted to shame me as a pet parent says more than you can say. I will also add that I have not given you permission to discuss my pets medical information on a public forum. This validated my decision to leave the appointment without being seen.

Experiencia negativa: If you own a large breed dog please stay clear from this facility. Prior to my appointment they told me to give him gabapentin with acepromazine a day before his appointment. I only had a trazadone to give him and I called in and they told me that should be fine. Sorry I didn't give him a medication I was never prescribed. Thats on you. When this “Dr.” came in she said “mom you really should be giving him acepromazine and gabapentin because trazadone doesnt do anything “ and I informed her I called and I got a text about prescriptions I was never prescribed and she said you should've contacted us I had stated I DID. I get he is a large breed dog but don’t work in this industry if you’re scared of a big dog thats nothing but friendly and excited. I asked for my records in hand before leaving and she had no concern of why because she couldn’t care less. I came to this clinic due to reviews but actions speak louder than words. My forms shows Nobivac 3 year rabies as I called TWO times to understand why my papers show 1 year she acted bothered and annoyed in her tone of voice. Stating I have no trust with her since I asked about a sticker that says 3 years (like I should know what the manufacturer puts on labels) and she told me shes terminated the account as it was already terminated from my end when I walked out with my records for my dog???No wonder she has staff come and go. Fix your attitude or else you will lose business. Side note the vet techs were friendly and no complaints.

Experiencia fantástica: I have been taking my senior dog to Furever for 2 years now. Dr. Armstrong and the staff there are terrific. They have helped my dog through a couple of crises and always give him the best care possible. This animal care facility is the best!

Experiencia fantástica: We’ve been going to Furever Family since we got our dog as a puppy (over 4 years now) and the doctor and the whole staff is just excellent. I have a very fearful dog and they’re so accommodating for her and make everything as quick and painless as possible. They’re very upfront with all costs and I never feel like they’re charging me for stuff we don’t really need. Couldn’t speak more highly of them!

Experiencia fantástica: Love Furever Animal Hospital are just Amazing! They really did break down then explained in simple terminology what was going on with my pet. They offer options not answers which makes a huge!!! Difference to a pet owner. She really cares about what is best for your Furever furry friends. I definitely would recommend going to see Dr Armstrong! If you’re in need of good quality veterinary medicine and follow up care book an appointment and see for yourself!

Experiencia fantástica: Dr. Armstrong has been a true gem in the veterinary field for our fur family members. She has great compassion for our animals. The facilities are clean and cutting edge for diagnosis. Also the Maitland location is great for us! I would definitely recommend Furever Family!

Experiencia fantástica: Switched from a vet office I no longer felt was fit for my dog and it was the greatest decision! The Vet was so kind and knowledgeable and staff was super helpful, felt well organized and very pleased with my experience!

Experiencia fantástica: Very personable experience with caring staff. They do what’s best for your pet, not what’s best just for their bottom line. I highly recommend Furever Family Animal Hospital.

Experiencia fantástica: Very loving office from the staff to the veterinarian. Called and checked on our girl after we got her home and made sure all my questions isn’t go unanswered.

Experiencia fantástica: Everyone that works here is always friendly and helpful. Dr. Armstrong is very caring and explains everything thoroughly.

Experiencia fantástica: Best Veterinary for your furbabies. Dr. Armstrong is so humble and knowledgeable. She listens and recommends what’s best for your furbabies life overall. My dogs have been seeing her for years and always in the best hands. So grateful for her and staff.

Experiencia fantástica: The service provided by Dr Armstrong and her team is truly amazing. This is the 2nd appt my dog has had and you can tell that they really care about his well being. They are honest and really care about him. Thank you for taking good care of my dog.

Experiencia fantástica: Dogtor Armstrong is great! She takes great care of our Golden Doodle Mikey and always goes the extra mile and gives us advice for the future. Great DOGtor.

Experiencia fantástica: Fantastic vet and staff…. I’ve had my cats and dog treated and fixed there and they are always so sweet and thorough with my babies!

Experiencia fantástica: Our dog Toby had his two-year check-up. They treated him like he was King of the castle, we could not be happier with our veterinarian. They also called us next day to check up on our pets to see how they are doing!!!! That is priceless

Experiencia fantástica: Just had my first visit with Furever Family and it was phenomenal. The staff was so nice and really cared for my dog like he was one of theirs. So compassionate and took the time to talk to me about all that they recommended for my dogs health. They are for sure my new vet!

Experiencia fantástica: They give a rundown of recommended services,and their prices,before starting. And I feel like the doctor and technicians love my cat almost as much as I do!

Experiencia fantástica: Called and talked to AN ACTUAL PERSON!! Got me in quickly. Upfront and transparent about services and pricing. Dr. Armstrong helped me understand everything that was going on with my pet. Highly recommended!!!

Experiencia fantástica: This is the second visit to Furever Family and it is always a pleasure. It is good to go to a place where they don’t make you feel like a terrible person if you don’t give your dog a certain vaccine or heartworm tablet. Not that we wouldn’t but there is something about how they treat you that doesn’t feel overbearing and judgmental. And they are so good with our Doxxie!

Experiencia fantástica: I was worried my cat Roscoe was having a urinary blockage or infection. I called Furever Family Animal Hospital and after discussing the symptoms, they made time to see Roscoe that morning during their busy day. The office staff was very kind and was up front with costs, making sure I was comfortable with each step. They shared insights on how Roscoe was doing when the doctor called after the tests were done. I would highly recommend this vet to anyone! We were looking for a new vet for yearly check ups and booked a new patient appointment for Roscoe a few weeks out. We can’t wait to see them again!

Experiencia fantástica: Great people & great atmosphere! Exceeded my expectations and even helped calm my nerves. Marchie now has his Veterinarian.

Experiencia fantástica: Definitely the best anima hospital I have ever been to. The staff was extremely helpful and very friendly with me and my dog. Dr. Armstrong was was extremely knowledgeable and transparent with what was best for my older dog.

Experiencia fantástica: Had taken our dogs Patty and Mason to a few other vets in the area and none come close to Furever Animal Hospital’s service. Dr. Armstrong and her staff provide a five star care.

Experiencia fantástica: Furever Family takes such good care of my boy :) The Doc really cares for her patients and has has health, longevity, and overall care in mind. She even recommended a sensitive skin and stomach food that really helped his regularity and consistency when he does his business! The vet techs are knowledgable, courteous and take pride in their work. I couldn’t imagine going anywhere else. Thank you for countless pleasant experiences. I look forward to continued patronage.

Experiencia fantástica: Dr. Armstrong and staff have always taken great care of my pup. I’m so beyond happy to have her as my veterinarian. Thank you all for everything you do.

Experiencia fantástica: It was my first visit with my pup and Dr Armstrong was exactly what I was looking for. Energetic, thoughtful and thorough ! The office is happy and clean and the techs were all just as wonderful. 5 stars from me

Experiencia fantástica: Excellent attention, great people. They always show care for you pet and always on top of the details. Feels great to be part of the Furanimal hospital family

Experiencia fantástica: I’ve been taking my pup here for several years. Dr. Armstrong is one of the best vets we’ve ever had - so caring and thorough with the care of our dog. I feel like she treats our pup as if she was hers. Staff is amazing too!!

Experiencia fantástica: I do not believe anyone or thing ever deserves a 5.0 or 10.0 on the respective 5 or 10 point scale; however. The care, concern and treatment my family member receives from Furever is the best he has ever had. He gave them the rating of 5; but I only authorized 4.9999994, and it had to be rounded to one significant figure.

Experiencia fantástica: Friendly and caring team. It is important to have a good relationship with your vet and their team and FFAH does a great job.

Experiencia fantástica: Just incredible!!! Beyond exceeded my expectations by far! One of the hardest parts of moving to a new town is trying to find the perfect vet for my pups. Tried another one out prior too and was just all around dissatisfied. Even my Husky didn’t like them, so that told us a lot cause he loves everyone. After reading reviews and getting recommendations, I booked an appointment with Furever Family for my other dog, Sunshine ☀️. First off, I loved the fact that they have you call them when you pull in the parking lot, so they can clear the lobby of any other pets. Walked in to a welcoming staff and was such a homey feeling. We were promptly taken back into the exam room, after getting weighed. Dr. Armstrong and her staff are just amazing! They actually get down on the floor to the dogs level, to interact and gain trust. Never had another vet do that ever! They also genuinely care too . Other vets seem to be money hungry and want to do the most expensive treatments. Not Furever! They do what’s right, for both you and your pet! Even recommended an outside spay/neuter clinic that is super affordable, instead of paying hundreds and hundreds of dollars! Even the nice touch on the bag, filled my heart with warmth. If anyone who reads this review is looking for a new vet, I 1000% recommend Furever. You will not be disappointed at all and it’ll become your best friends second home

Experiencia fantástica: I have a senior cat with kidney disease his name is Romeo and I have just started taking him 2 forever family and I'm so glad I did!! Dr.Armstrong is so professional and the staff are great!! Don't know how long I'll have my little guy but I'm glad I have a Vet I can rely on!!!

Experiencia fantástica: My experience at Furever Family is always positive. They are friendly, ready to answer your questions and treat your pet like their own.

Experiencia fantástica: Dr. Armstrong is an excellent vet and runs a well-orchestrated clinic. Highly recommend!

Experiencia fantástica: The whole team at Furever Family was amazing. They took great care of my cat and treated us like family. Dr. Armstrong was wonderful and Ximena went above and beyond in taking care of us.

Experiencia fantástica: They are so amazing with what they do for animals. They save so many animals. People should donate money, time or food. And if you are looking for a pet it's a great place. So grateful for them.

Experiencia fantástica: We absolutely love this vet clinic. My little girl is in such good hands. Wouldn’t go anywhere else.

Experiencia fantástica: They love my 8lbs cat's spicy personality. I love how the call me mom, my cat is my daughter, and my mom is Glammie. They are amazing very personable. They explain everything in detail. They literally saved my cat's life and I'm beyond grateful for them.

Experiencia fantástica: Staff is very friendly and so sweet to my baby girl. The place itself is clean and well kept. very happy I found a place to regularly bring my pup to!

Experiencia negativa: Horrible staff. Canceled me when I was 10 min late for being 15 min early for my appointment (still would have been on time), even though I called to let them know traffic was making delaying me. Wouldn’t reschedule for another month after waiting a month for this appointment. There are too many better and more customer friendly options. Go elsewhere.

Experiencia fantástica: Dr. Anderson and her team are very thorough and thoughtful with each animal that comes in. I was so happy with the level of care I received and will definitely be taking my cat back in the future!

Experiencia negativa: **update** after posting my review in the local community page, the “manager” who is really the owner, sent me a PM threatening me with a libel lawsuit. I am new to the area, and dealing with a senior dog in need of end of life care. The "office manager" is unbelievably rude and unprofessional. I spoke with a really nice young lady at first, trying to make an appointment to euthanize my very sick elderly dog. She asked me to describe my 14 year old dogs symptoms, and asked me to hold on one moment while she checked the calendar. A different lady, without identifying herself, came to the phone and her demeanor was completely different. She told me that they don't schedule euthanasia appointments, and the doctor would decide if my dog needs to be euthanized. I told her that I had already explained to the other lady what was going on with my dog, and said that I know my dog, and I did not make this decision lightly. She continued to be rude and dismissive, so when I asked for her name, she hung up on me. I called back, and when I asked if she was the lady who hung up on me, she said "oh my God" and put me on hold. I waited, and she picked up again, and I asked for her name, and she hung up. I called back a third time to try to get her name, and told her that I was so upset I'd be leaving reviews because of how poorly she treated me. She laughed and said "if that's what you feel you need to do". Her name was Deanna or Diana. Very sick to treat someone so poorly.

Experiencia fantástica: This animal hospital has gone above and beyond for my dog and I. So incredibly happy to have Dr. Armstrong as my vet.

Experiencia fantástica: I absolutely love Dr. Armstrong & her staff. The best Veterinary office I have ever been to. I know that my Dogs are in the best care.

Experiencia fantástica: Wouldn't bring my pupper anywhere else! What a fantastic experience it was bringing my shiba to them! The doctor and staff were amazing! Affordable and they offer a puppy plan!! Thanks guys for keeping my dog healthy!!

Experiencia fantástica: Very welcoming and helped us feel reassured about our recently adopted rescue dog and what services we need to complete and a timeline moving forward. The staff and service are great and really makes you feel cared about as a customer.

Experiencia fantástica: This small vet practice has a big heart! Dr Armstrong takes great care of my little boo and fantastic availability. Highly recommended.

Experiencia fantástica: I couldnot ask for a better vet hospital. I am so grateful for Dr. Armstrong and the team. They always take great care of my little pumpkin. She was feeling sick yesterday and they took her in first thing in the morning. Very honest and proactive. They followed up today to check on her. Thanks alot for taking care of my baby.❤️

Experiencia negativa: Updated...your response is exactly like your "consultation", rude, condescending and insinuating I'm not caring for this cat. I am. Your office was one of many vets he has seen in trying to get answers and treatment. Had you bothered to look at the records before you called me after examining the cat or before my appointment even you would have known the other vets office failed to send you the CT report. They sent it directly to you and I didn't see them but I asked them to send the report. Please don't insinuate the lack of bedside manner is because I deserved it because I didn't. No further response is necessary. The veterinarian Dr. Armstrong called me before even looking at the CT report for my cat which then they realized they never actually received. I was unaware it had not been sent by the other veterinarian's office and had I known ahead of time I could have rectified the situation or Coordinated Time for the veterinarians to talk. I found the vet to be very rude, argumentative, and was basically berating me for I'm assuming a lack of perceived care of this cat which is completely off base. This cat has had a multitude of diagnostic testing and is still waiting for additional treatment and diagnostics. I run a rescue and I can't always get cats seen immediately as I am subject to the availability of the treatment providers and transport and I largely operate based upon donations so I must be cognizant of funds however I will not let that prohibit an animal in my care from receiving medical treatment. All the vet had to say was she couldn't perform the procedure I was seeking at that clinic and leave it at that. I will give the rest of the veterinarians the benefit of the doubt but I still will not be taking any of my animals to this Clinic ever again.

Experiencia negativa: As loyal customers of Furever Family since 2020, we were shocked recently to hear that our dog’s Preventative Care Plan had not been renewed, without any advance notice. While the contract states that the owner must give written notice to cancel the policy, there is no mention in the contract about the procedures involved if Furever Family cancels the policy. As a courtesy, we should have been informed by letter, email, or phone call. This is a common practice to inform clients when a policy cancellation is imminent. Unfortunately, we only found out when we initiated the phone call to make the dog’s regular exam appointments with the technician on duty. When inquiring about the reason for the cancellation, the technician offered the following explanation: the doctor/owner said that we had made too many complaints about our dog’s care. We asked for clarification as a good pet owner, inquiring about our dog’s examinations and bloodwork. To remain a client at Furever Family, it seems that the pet owner must never question Dr. Armstrong. In order to understand Dr. Armstrong’s reasoning, I asked to speak with her directly. An appointment was made for an in-person visit and then a few minutes later I received a phone message from the doctor explaining that she would not meet with me, that our dogs were too old to remain with the plan, that we had complained too often about our dog’s care, and that the clinic was not a good fit for us. Dr. Armstrong then said that our contract was cancelled and we would have to pay out-of-pocket for our expenses. Since the Purina Pro Plan Veterinary Diets UR Dry dog food, was prescribed by the doctor, the ingredients have made our dogs vomit. Dr. Armstrong gave us no other options, except to give the dogs a Tagamet tablet. We can only surmise that one of the reasons for the doctor’s lack of flexibility on this issue was her alliance with the pet company. It was also difficult to understand Furever Family's prescription process. Dr. Armstrong was very hostile when we asked for clarification on her methods. We won’t go through the whole summary here. For a client’s similar experience with this process, see the review in Yelp by SK on 1/10/23. Cancelling our insurance without any advanced notice was a vindictive way for Dr. Armstrong to get rid of us. As explained earlier, our questions to the doctor about our dog’s care were categorized as complaints. She would then become very defensive and say that we could always find another vet. And now we have found another veterinary clinic, a facility where all our inquiries are welcomed, without all the issues we encountered at Furever Family.

Experiencia negativa: This veteranarian establishment has some policies that I didn't particularly like. My last visit 7/2023 was not a good experience, in addition to their policies, especially due to the fact that they don't carry my dog's flea and tick treatment any longer, and now dispense only one brand, Bravecto, a 3-month pill that has a high potential for causing seizures. I felt like I was at a new car dealership, negotiating the cost for the visit with all the back and forth between myself while waiting in the exam room for my dog to be seen, and the desk clerk coming in and out of the room with a different set of services and total cost for services, when I had prior told them exactly what I wanted done that day for his annual visit. More than a half hour later and I'm told that I'm expected to pay for the visit BEFORE services are rendered, and on top of that the vet was late and never even made it into the exam room. I ended up leaving without my dog being seen, as I just did not have a good feeling about the place at all after all of this. Your pet is a commodity first here, in my opinion.

Experiencia negativa: 1/2023 - Change of Heart -– I previously left a raving 5-star review for Furever Animal Hospital after my initial visit. I have since changed my mind. They apparently didn’t like me asking a lot of questions about their flea and heartworm prescription policies after receiving erroneous information from them that Chewy and 1800PetMeds don’t accept electronic prescriptions. I was hoping they would try to make the process a little easier. I tried to initially order the meds from Furever’s website but they only carry 3 brands. I needed a different brand because Border Collies can have a gene that doesn’t mix well with certain meds and can kill them. So, I ordered from 1800petmeds and they informed me that Furever would not accept the electronic communication (even though Furever told me it was 1800petmeds that wouldn’t communicate electronically). I had to call Furever and request the specific prescription for the meds, they emailed me a waiver absolving Furever from any liability that I had to sign in front of a witness, email it back, wait for the doctor to write the prescription, receive another email that the prescripti8ons were ready for pick up, go pick up the prescriptions, send them via US Mail to 1800petmeds and wait for 1800petmeds to receive and process the flea med order. Furever’s doctor said her colleague had a mixup with a prescription with an outside vendor so now they do everything manually. I told them I understood the waiver and requesting the prescription but asked could they just send the prescription directly to 1800petmeds but they cannot. The doctor called me a couple days later and asked if I had any questions because she heard that I had questions when I picked up the hard prescriptions from her staff. I said yes, I have questions. She was very defensive, seemed angry and talked over me the whole time. She said I was rude to her staff (which I didn’t think I was but I did ask several questions that they repeatedly answered, “This is how the doctor wants it done”.) The doctor ended the call telling me that it sounds like we are not a good match and I should find another vet. Maybe she didn’t like me ordering the meds elsewhere and definitely didn’t like me asking questions. The whole process was very secretive and super cumbersome. It was a lot just for some flea meds.

Experiencia fantástica: so impressed with how everything was handled. my dogs are huge and everyone treated them so well. i am loving this place

Experiencia fantástica: Super friendly the employees are amazing positive vibes and my dog was happy

Experiencia fantástica: Everyone was so friendly. I like that you can book a car visit or in room visit. Everything was explained very well and I was given lots of options for the care of my fur baby. I highly recommend this wonderful place.

Experiencia fantástica: My. Girls love them. My Hazel is a little upset she has to go on a diet But I explained to her that Doc just wants her to live a long life with good knees. So green bean diet I think is harder on mommy then Hazel They are great, great veterinarians, and very thorough

Experiencia fantástica: This is one of the most outstanding veterinary practices I have found. Caring, Compassionate staff. My baby was treated with as much loving care as I give him which is a lot. I highly recommend

Experiencia fantástica: The staff here were incredibly friendly and professional! I've never been to such a clean vets office, and every single one of the staff members were kind and attentive. The doctor was practical and understanding, and she really took the time to listen to me and my dog's needs. I don't know that I can go anywhere else!

Experiencia fantástica: We had a great experience! A small animal practice that gives you the love and attention your pet deserves. Thanks for taking care of Emmy!

Experiencia fantástica: The staff is amazing. They always take the best care of my 3 pets and make it a good experience every time. If you don’t have a vet give them a chance and like they did for me they will earn your business.

Experiencia fantástica: This is the first animal hospital that i’ve been to where they actually care about the patients.. the vet I was going to before Furever Family could’ve cared less about my dogs health! Now with Furever family, i feel way more comfortable and can be assured that my dog’s health is their number 1 priority! Dr. Armstrong and her team care so much about their patients so I always know that my dog is in safe hands!

Experiencia fantástica: we moved 5 years ago and drove an hour to see our vet we had for 15 years. visited a few local vets over the years and so happy to say we found a new vet! Furever Family Animal hospital is awesome, the staff, the follow up the care. thankful to have found them

Experiencia fantástica: What a wonderful experience! I worked for Veterinary doctors in PA years back. I know how much a organized office is necessary. They exceeded my expectations. Knowledgeable, professional and friendly. Great team and so personal in how they treat your fur baby and you! Highly recommend this team. Below is my "Little One ".

Experiencia fantástica: Absolutely love these guys. They are super nice and took really good care of my little yorkie when he was really sick. Thank you Dr. Armstrong and staff! Tank is feeling much better!

Experiencia fantástica: Kind, compassionate, and extremely knowledgeable staff! Dr Armstrong is the best- truly found her calling. Erika was wonderful helping; first Veterinary clinic that petted the dogs, talked and played with them. They all took the time to listen, and talk through any concerns. My experience was simply the best.

Experiencia fantástica: This is a wonderful pet hospital! They got us in same day when my pup was feeling so poorly! Their kindness and compassion are unmatched. Such wonderful and caring staff! Dr. Armstrong is so knowledgeable and thorough! I highly recommend them to everyone!

Experiencia fantástica: My cat Ali was due for her vaccination & I was looking for an inexpensive well rated veterinarian. Found this online & was pleasantly surprised pricing was on their website. Made the appointment & found the staff friendly & efficient. The pricing transparent & the facilities clear. This was thankfully a routine visit with a healthy well behaved cat so I’m unable to speak towards the vet’s knowledge &/or problem solving skills. Yes I would recommend this location & I’ve already made an appointment for my second cat Jezebel which although healthy & only in need of routine vaccines isn’t as social or easily treated. I explained she turns into a spitting wild cat & the vet suggested I drop her off early morning & pick her up mid afternoon. Vet advised they’ll attempt to treat her without drugging her but provided me with an estimate in case it was necessary. I’m keeping my fingers crossed the staff & vet are as successful with my wild cat as they were with my friendly social one.

Experiencia fantástica: Magic was trembling when we went into the office and Dr. Armstrong got down on the floor and immediately loved on Magic!!!! Magic was very calm from that point on. Love this veterinary clinic!!

Experiencia fantástica: I did my research online and decided to bring our fur baby here and was glad I did. They definitely live up to all the great reviews. As a first time dog owner I naturally had a lot of questions and concerns and they took the time to sit down and answer all of those without feeling rushed at all. Dr.Armstrong and all the staff there are so kind and caring. You can trust them with your pet in their care.

Experiencia fantástica: Such a great place! I appreciate their price transparency, you can find the price of most of their treatments on their website. They help you determine what is most important treatment-wise. I’m a college student so money can be tight and hate when veterinarians act like I don’t care about my pet just because I can’t afford every single thing they suggest. Every person deserves the love and care of a pet and shouldn’t be judged for their financial limitations, I’ll do what I need to keep my dog healthy but don’t like being tricked into giving him things he doesn’t necessarily need. Overall they are so kind and I know my guy is in good hands whenever I go there! :)

Experiencia fantástica: The staff and Dr. are amazing and so kind/helpful! My big boy onyx felt so comfortable around them and they also taught me how to clean his ears! Definitely go to them !!!

Experiencia fantástica: Our dogs will never go anywhere else. We were originally recommended to Dr. Armstrong & FurEver Family Vet by friends who love their dogs too.

Experiencia negativa: I wish I could have even experience taking my pet to this place, but they were very unprofessional not giving complete information of how the drop-off process works and changing my appointment twice to :better accommodate my pet". As a first time customer I do not feel comfortable leaving my pet alone in a place I don't know, and they didn't explain my 7:40 am app. was a drop-off. After rescheduling, they call me the day of the app. to tell me they can no longer accommodate my pet if I didn't bring him in another time slot otherwise they will have to reschedule again. As I got frustrated with them, they did nothing to provide a solution and just hang up the phone at me when I told them they were being unprofessional. I wouldn't trust my dog, ever, to them.

Experiencia fantástica: i had just moved from out of state so I was a little nervous to bring my puppy to a new vet, but the staff here was AMAZING and really worked with me to provide the best care possible.