Sioux Nation Pet Clinic
At Sioux Nation Pet Clinic, we take pride in delivering exceptional veterinary care in Sioux Falls. Our primary focus is to ensure the health and well-being of your pet while making veterinary services affordable for all pet owners. Since our inception, we have established a solid reputation for our monthly vaccination services and have expanded to provide comprehensive offerings that include wellness exams, advanced diagnostics, and surgical procedures.
Our highly trained veterinary team, including Dr. Beth Stangohr and Dr. Jessica Devine, is dedicated to treating each pet as if they were their own family member, taking special care to address individual health needs. We take the necessary time to diagnose and treat health problems thoroughly, providing peace of mind to pet owners.
Additionally, we offer a walk-in vaccination clinic and professional grooming services, ensuring that your pet is not only healthy but also well-groomed. Don’t compromise on your pet’s health; schedule your appointment today and experience the care your furry companion deserves!
Opening hours
- sunday: (closed)
- monday: 7:30-18h
- tuesday: 7:30-18h
- wednesday: 7:30-18h
- thursday: 7:30-18h
- friday: 7:30-18h
- saturday: 8h-13h
Our comment from InfoVet about Sioux Nation Pet Clinic:
Sioux Nation Pet Clinic is renowned for its compassionate and dedicated staff who treat every pet as if they were their own. Clients rave about the excellent care provided by veterinarians such as Dr. Jessica Devine and Dr. Beth, who are both described as knowledgeable, kind, and attentive. The clinic is particularly appreciated for its reasonable pricing compared to other veterinary services in the area.
Highlights include:
- Exceptional Care: Many customers emphasize the personalized treatment their pets receive and the thorough explanations provided during consultations.
- Friendly Staff: The team at Sioux Nation is consistently described as friendly and helpful, creating a welcoming environment for pets and their owners alike.
- Transparent Pricing: Clients note that the prices are fair, especially for services like the monthly shot clinics that offer vaccinations at discounted rates.
- Excellent Communication: The clinic excels in keeping pet owners informed before, during, and after procedures, helping alleviate any stress about their pet's health.
While some users have reported issues with appointment availability and occasional miscommunication regarding pricing, the overwhelming consensus is that Sioux Nation Pet Clinic is a top choice for pet care in the region.
Sioux Nation Pet Clinic: Reviews
Fantastic experience: We took our kittys and grandkitty to see Dr, Devine. She's absolutely amazing. She treats each pet as if it was her own. She is kind,caring and listens to you and our kittys are so good with her. We will continue to go to Sioux Nation Vet Clinic as staff is wonderful too.
Fantastic experience: I've been taking my 3 pets to Sioux Nation for some time now. Easy to make an appointment staff are always very pleasant and professional and the veterinarians are always nice and patient answers all my questions and takes very good care of pets.
Fantastic experience: I brought my dog in for her annual and they suggested we do a dental surgery. I was nervous but they did a great job explaining everything. They made sure she was healthy enough to go under and were so clear in expectations, costs, pre-op and post-op instructions. They communicated before drop off, after surgery, at pick up, and even called to check in on her at home post-op. I never felt pressured or rushed and knew what to expect every step of the way. After surgery she is like a brand new dog- I had no idea she was even in pain before surgery. I’m so grateful for the excellent care we receive at Sioux Nation Pet Clinic.
Fantastic experience: After an awful experience at a different vet clinic I luckily came here for a second opinion about a mass on my dog's neck. All said and done I got him vaccinated, the mass removed and biopsied, and other blood work checked for roughly $600. The other clinic was trying to charge $1,600 and wouldn't have included the blood work or biopsy. They were all very professional and very helpful, also willing to work with me on treatment options that I could realistically afford. Overall would highly recommend. They are very busy tho so come in on time or early.
Fantastic experience: The Vet came outside to the car to give my dog his vaccination because my dog doesn’t like shots :)
Negative experience: Got there at 12:30 and it was closed when they supposedly close at 1 on saturdays
Fantastic experience: I always have a great, friendly experience at Sioux Nation and I feel like I’m getting the best care for my cats every time I stop by.
Fantastic experience: Over all great staff. Very attentive to our dog. Prices are significantly more reasonable than other Vet locations.
Fantastic experience: I have been bringing our dogs to Dr. Jessica Devine for years. She is an expert in her field & I couldn't be more happy with the service she's provided us with over the years. I recommend her to all friends & clients.
Fantastic experience: No complaints! Staff is friendly. Exam was quick and simple. Shots were done fast. All concerns addressed. Overall, a really helpful place and good price!
Fantastic experience: Love the people who work there. Love the vet.
Fantastic experience: They take great care of my cats, and they're relatively affordable. They do offer shot clinics once a month, and definitely work with you to prepare for price increases on meds or something. Nice staff.
Fantastic experience: My 4 year old Dachshund was suffering from terrible dental disease and Dr. Beth fixed him right up! Everyone there is absolutely amazing!!
Negative experience: My cat went in for uti and a nail tripping. They damn near declawed my cat. She was in so much pain when she got home. They kept her for several hours AND uthinized her! Charged over 200, didnt give her anything but supposedly one shot only with no medication to bring home and now its been a week and she still has a uti!
Negative experience: Genuinly one of the worst vet clinics i have ever experienced. They consistently tske advantage of my 70yo mil. Lie about procedures and treatments just to make a buck. Im truly dissapointed and i truly hope to see a lawsuit for their absolute lack of ethics. Do not trust their diagnosis' or treatments plans. Get a second and 3rd opinion. They will give antibiotics for tumors that are actually fatal, also with my other baby they told me he had cancer and perscribed medication for years before i got another vet and found out theyre easily removable non invasive skin tags. Truly truly not even worth calling it a vet clinic, its just a money making scheme. Everything that comes out of this place should be second guessed and audited.
Positive experience: Good place to get your pets cared for quickly and easily. The shot clinics are worth it.
Fantastic experience: We recently had an outstanding experience with soon as you pet clinic right here in Sioux Falls. As a fellow local small business—AAA Mobile Welding—we know how crucial excellent service is, and they truly delivered. It is motivating to see their commitment to quality and supporting the local business ecosystem. We highly recommend them! This type of positive local partnership is what keeps the small business community strong against the big box stores. Thank you again, Sioux Nation Pet Clinic!
Fantastic experience: Delivered with a 53ft dry van. Easy in. But out was a little difficult. Very fast to unload. Very friendly.
Fantastic experience: You take care of my cat so well. My pets have been patients of yours for many years now and the trust I have in you caring for them is very high.
Fantastic experience: What a great team! Very attentive, caring and concise. Appreciated the speed of care and also the clarity of next steps. Will definitely be making Sioux Nation a part of my future pet care!
Fantastic experience: Dr. Jessica is amazing! After adopting my dog, I noticed he had dental issues that needed to be addressed. She did an amazing job with cleaning and extracting necessary teeth. I have seen a major improvement in my dog's happiness. We appreciate everyone at Sioux Nation Pet Clinic!
Fantastic experience: They were recommended to me as an affordable vet in the area. I really don't know how their prices compare to other places, but they're all super nice, trimmed my cat's nails for free when he was under for surgery and called the next day to make sure he was doing okay and that I had remembered to give him his pain meds! ❤️ (I had thankfully remembered! lol)
Fantastic experience: Great and affordable veterinarian. They are friendly and I have been coming here since my Chocolate Lab was just a pup. Now he's 9 years old. They are gentle with your fur babies. They sell good food as well.
Fantastic experience: Staff are very nice! The office is clean. I can get my dogs nailed clipped right there in the office which makes it nice me and my dog are treated good. I just wish appts didn't have to be scheduled so far out.. :(
Fantastic experience: I was in town bird hunting and needed a prescription filled for the dogs. Sioux Nation vet was easy as pie to call up and send the prescription. No worries.
Fantastic experience: I took in a stray cat the night before the walk in shot clinic was going on and was able to have him vaccinated and tested for feline leukemia the next day! They were able to neuter and microchip him the next week. It was a very good experience. They took such great care of him and even sent him home with a really nice velcro adjustable cone in case he decided to mess with his incision site. He didn't need it, but I'm going to hang on to the cone for the the future.
Fantastic experience: Dr. Jessica is very down to earth and knowledgeable. This is the best vet clinic in town.
Fantastic experience: Kitten got his rabies and distemper shots. Friendly staff
Fantastic experience: EVERYONE at Sioux Nation Pet Clinic is fantastic to work with. The health of our pets is a top priority for Dr. Jessica Devine and her team.
Fantastic experience: They were able to make time to see Missy after she injured her leg even though we hadn't been seen before. They took good care of Missy.
Fantastic experience: Shot clinic is a necessity in this town. Only place that could help when our chicken was sick
Fantastic experience: The walk-in shot clinics they do on the first Saturday of every month are great!!! I bring my cats for their annual rabies/distemper vaccines and nail trims, all for a pretty significant discount. The cats also receive their regular care from this clinic. The staff are always friendly and try to work with you, and the vets are fantastic with my pets. I've never had any issues or concerns with any member of staff at this clinic.
Fantastic experience: The doctors and staff always take great care of my boy Derp! They are all very nice and caring people.
Fantastic experience: Dr. Jessica and team have been taking care of my animal family for 10+ years. They always listen, answer questions & do what they can to take care of dogs & cats.
Fantastic experience: We have been bringing our pets to Sioux Nation Pet clinic for years and we are always happy and satisfied with the service they provide. The doctors are great at answering all of our concerns and questions and same goes for the front desk employees. They do a great job at providing quality care while still making it affordable.
Fantastic experience: Outstanding! Staff are all helpful, fun, & obviously love animals. I appreciate Dr. Beth's patience. She worked with my dog and I appreciate her follow thru with a phone call. Thanks to all of the great staff. I will definitely bring my pet back for your TLC. THANKS!
Fantastic experience: They are a wonderful clinic and the Vet is super nice, helpful and compassionate.
Fantastic experience: Dr. Beth is the best. She is so caring and compassionate. My Best friend Brody was saved by her many years ago when he was dying and we were blessed with another 8 years with him. Unfortunately it’s all about comfort now and she has given that to him and now he’s ready to rest his paws in the next few days. I can not put in words how I could thank her enough.
Fantastic experience: Jessica Devine was absolutely amazing. She kept me updated about my cat Tabby at all times. He had to have dental surgery in which included removal of some teeth. Provided him with such amazing care, made follow up calls to make sure he was okay. I would highly recommend her to anyone.
Fantastic experience: We have been going here for years! The staff will go above and beyond for your pets. They get to know them and remember you. If you need anything or have questions they are there to help. Personally Dr Jessica is one of the kindest and most caring veterinarians you will find! She loved your pet as much as you do!
Fantastic experience: Fantastic! Great place to take your furry friend. The staff takes excellent care of your pets. Communication is great, and the teamwork is outstanding. I highly recommend bringing your four-legged family member to Sioux Nation Pet Clinic.
Fantastic experience: Recently had a health scare on one of my cats. Sioux Nation said to bring her in asap even though they were very busy and they would monitor her throughout the day and night. They kept me informed and put me at ease. I will certainly keep coming back.
Fantastic experience: Nothing could have been better. The soonest appointment I was able to get was 2 weeks away.One of your wonderful staff saw the distant appointment and called me directly for an immediate appointment. My Dollie is well taken care of thanks to your wonderful staff. Thank you.
Fantastic experience: Kane has been with Sioux Nation for over 18 years and we love the attention and service they give.
Fantastic experience: Going there for several years. Locally owned vet clinic. Good prices and good service!!
Fantastic experience: Always excellent! Front staff! Techs! Dr Beth! We are very happy here at Sioux Nation, and so are our three fur babies.
Fantastic experience: Absolutely wonderful staff.! Fast and efficient treatment and very affordable. I will be using their services in the future.
Fantastic experience: All of the staff here are super friendly, positive, and very accommodating if your pet has any specific needs or limitations. Wait times are super reasonable, and our veterinarian is always so informative and never tries to do anything that isn't necessary. We absolutely love bringing our dog here for his care!
Fantastic experience: I really like Sioux Nation pet. They are the best! My Blue Heeler 1 1/2 puppy loves her Doctor Jessica. Always caring, honest, really like the good quality, we receive each visit., !
Fantastic experience: We had a very good experience at Sioux Nation Pet Clinic. Larry (cat) was incredibly nervous about his visit and Dr. Jessica and her assistant were very patient and made him feel at home. Luna (dog) was not nearly as nervous but was treated with care also. We love coming to our appointment.
Fantastic experience: Brandy has been grooming my cat Pepper for a few years, and she always does a great job!
Fantastic experience: This is a great veterinary office. The staff is polite and professional. My pups love Dr. Jess.
Fantastic experience: They took great care of my cat Smokie with both his surgeries his neuter n his declaw Dr did excellent job no problems a few extra costs but worth it !!
Fantastic experience: Everyone is so nice. I really feel like they care about my pets. I can call and as soon as I say Bones they know who he is instantly. My pets are my babies and just like my children, I have to know that they are getting the best care possible. I feel confident that my Bones and Stormy are getting that care at Sioux Nation. The office is really nice and the exam rooms are clean and big. I have recommended them to family for their babies.
Fantastic experience: I recently lost my cat of 17 years. The urn and the bag it came in is beautiful. Missi is home now. Dr Beth was so compassionate and explained everything that was going to happen. She is the best. The girls out front were so nice.
Fantastic experience: I would recommend Sioux Nation Pet Clinic to anyone in the area. It's easy to tell that the staff, especially Dr. Beth, truly cares for animals and I trust them 100%! They have always taken great care with my cats and do what they can to make them as comfortable as possible.
Fantastic experience: They are always friendly and helpful, sending reminders for appointments and check in regularly. They take great care of my 3 cats, and are the most affordable vet care in Sioux Falls
Fantastic experience: Excellent staff and service. We did not have to wait. The receptionists were professional and efficient. The vet was very informative. This was an annual wellness check for Buster, my spoiled shorkie. Buster had a physical and vaccinations. I highly recommend this clinic.
Fantastic experience: Milo was the heart of our pets. He is very missed and loved. He was our 18 year old cat. And yesterday I received a card with a heartfelt poem. Signed by the whole team. They do not know what this means to me. It was a beautiful gesture and I'm so grateful that Sioux Nation is my Veterinary Clinic for my pets. I would never go anywhere else for my pets healthcare. I would highly recommend them to any pet owner. You can feel that the staff really do care about our pets. They understand that our pets are family. Thank you all for everything you do every day.
Fantastic experience: The staff is always helpful and welcoming. We have trusted them with all of our family pets and know we are in good hands.
Fantastic experience: Staff is extremely compassionate, I cannot express how much I appreciate them for taking care of me and my cat during his final moments.
Fantastic experience: The staff is very helpful and kind! They really seem to love their jobs! The doctor called after procedure to discuss with me which I really appreciate!! Our kitty, Doug, was very well cared for! I trust Sioux Nation!!!
Fantastic experience: I would travel the distance, or go wherever I had to I’m order to make sure my 4 pups got to see Dr Beth. She’s the most kind & compassionate vet I’ve ever met. When my girl was diagnosed with cancer, she talked me through everything & even called me in the evening after her surgery to check in. When I bring one dog in she asks how the others are doing by name. She knows each of their personalities and works with how they are comfortable to provide their care. We are so SO thankful for her!
Fantastic experience: Where to begin: desk staff do the best they can when it's busy to accommodate everyone quickly, nurses do whsts needed to provide the scariest care of them all shots it's one thing with humans but dogs that's a whole another level. Just like kids they never forget shots. They do the best to make them comfortable as possible. The Vets provide best care to try to make sure our pets in good health if not. Do everything possible to save them or bring them back to health. They have a small retail shop selling dog food not sure bout cats but with dogs quality dog food right there. Groomer is nice quick efficient when we brought our cats in. Recommended.
Fantastic experience: We love Brandy at Sioux Nation Pet Clinic. She has been grooming our 2 doodles every 6 weeks for 3 years! Each time has been a great experience!
Negative experience: Terrible customer service. We have used Sioux Nation for 12 years, and when my dog needed to be seen last minute for pink eye they would not see her. Waited 8 minutes on hold to be told they can't see her and that I should call elsewhere.
Fantastic experience: I love Sioux Nation. They have taken care of my dogs for a decade now and I would never take them anywhere else. Everyone is always so kind and friendly when you call with a concern. Recently, I had my 7 month Zuchon neutered and it was stress free. He is healing well thanks to their level of care.
Fantastic experience: Very friendly and knowledgeable staff. Both the vet and admin communicated clearly and effectively for treatment with my cat's dental issues. Will be happy to bring any of my animals here in the future.
Fantastic experience: I've used Amanda in the grooming department and she is definitely a 5 star professional. Will be using their vet services soon.
Fantastic experience: They are wonderful and they really care about the animals. Dr. Beth is so sweet and has a heart of gold. I would prefer to never take my pets anywhere else, but now they have gotten so busy, it is very difficult to get an appointment without a long wait.
Negative experience: Ive never had an issues or problems from this place but who ever that new girl is at the desk needs to have a little less attitude you can see it all over face as far as other staff there very good pleasant to talk to and nice people. a little smile instead of a snotty attitude on her face because I misheard what she was charging me for people do forget or cant hear well....so to you Rylee Y. please be a little more pleasant to your customers if you hate your job that much or dealing with people maybe you should move on....you think?
Fantastic experience: Sioux Nation has helped keep my two pups happy and healthy for 17 years. A month ago I had to say goodbye to one but she live a long, happy, healthy life thank you from the bottom of my heart Sioux Nation Pet Clinic staff! Never had a negative experience here!
Fantastic experience: Excellent service great surgeon and doctor. They gave me plenty of updates. They worked with me being a little late just all around. Great friendly service. Thank you for taking care of my girl.
Fantastic experience: Their shot clinic saves me money. Their visits are also very reasonable, the staff is friendly, and I’ve told several people they should use the services at Sioux Nation!
Negative experience: Never have I ever been treated so poorly than I was today at this vet clinic. This is our households regular vet and I stopped in today to get my 2 cats and dog vaccinated at the shot clinic. When I arrived with my 2 cats in carriers and my husky along with my 4 year old, I realized I needed help getting my pets into the clinic. I also need to note 1 of my cats has a lifelong health condition that makes her not a happy camper, my other cat has anxiety and my dog doesnt get along with other dogs(just cats). I called and briefly explained my situation and the receptionist told me to leave my pets in the car while I stood in line(extended into the parking lot). I stood in line with my dog around 10 minutes realizing it's too hot to keep my cats in the car(68° but I have a black car and I don't keep my car running if I'm not in it). So I get back in my car with my child and dog and kick in the air conditioning for everyone. I call the clinic back explaining in more detail my situation(Pet's problems/child is too little to help carry in pets/don't feel safe leaving my car running so don't want to leave pets inside car/etc.) I asked if I could get help carrying in my 2 cat carriers even if it's just to stick them in the corner somewhere of the building so I can stand in line with my dog and child(already lost previous spot in line for this). The only "advice/help" I was given was to leave my pets in the car because "they can't fast track me to the front of the line". I explained I'm not looking for jumping first in line, just help carrying in my 2 cats just so they don't have to sit in a hot car. I was told yet again they can't jump me 1st in line. I felt absolutely disrespected and not listened to. We will be looking for a new vet and will not be returning back. If an HR personal sees this, feel free to contact me(you guys have my info) if you guys need to in regards to closing out our households account with your clinic or whatever needs to be done with that.
Fantastic experience: They took great care of my Pom when he was in getting neutered. I appreciated them calling me to let me know how he got through surgery and the next day to do a well check on him.
Fantastic experience: All of the staff were great with my dog, Mya. Every person from the front desk staff to the veterinarian, Dr. Jessica Devine, thoroughly cared and attended to my Mya's needs. Very pleased.
Fantastic experience: I have used sioux nation for a few years now, and the staff and Dr's are all knowledgeable, they are direct with communication, while never pressuring you for anything. I go to the vaccine clinic, which is pretty smooth, and the prices are discounted. I've also gotten several labs and visits for several things for my older min pin mix. I feel self conscious about calling with questions sometimes, but they have always been kind and patient with me. I highly recommend sioux nation pet clinic for your pets.
Fantastic experience: Prices are so low compared to other places in Sioux Falls, its easy to assume something may be wrong. Based off of the service i recieved, its obvious their competitors are taking advantage of potential patients' ignorance. They are genuinly helping families with pets that need medical attention. Prices are rational and reasonable as they should be. Service and friendliness is exceptional. I appreciate you guys.
Fantastic experience: This last experience was probably my best. Initially, I was annoyed that I needed to bring him in for a reoccurring problem. I just needed medication. I reluctantly brought him in with almost no money. The vet took care of him and at a very reasonable price. We set up a plan for when money isn't as tight. It was actually heart warming on that day. I can't thank you enough. My dog is precious to me.
Fantastic experience: I love Dr Jessica! Been taking my kitties to her for years. Everyone is so nice and helpful. Most affordable and quality service I can trust.
Positive experience: My dog had a skin infection on his foot. Dr. Beth was very helpful and knew exactly what would help clear it up. It was a long road of recovery and she was very attentive and honest during the process. However, my dog is very nervous around new people and other dogs- new sounds and smells give him anxiety and he begins to bark/growl, but he is not aggressive and has never bit anyone in his whole life. The techs and vet gave him space but would hold the door open to talk to me from the hall instead of coming into the room at times, which triggered him even more. I was also told to bring him in for an exam every 4-5 weeks but I did not feel the exam was necessary because they would just take a picture of his foot and fill his prescription. After the 3rd or 4th visit they finally advised I could just send pics every 3 weeks and come in on my own for refills as needed. The antibiotics are also very expensive. Regardless, I will continue to bring my animals here for any medical/preventative needs.
Fantastic experience: It was stress free taking him there picking him up. Jessica is great and caring Dr. The Staff was very helpful.
Fantastic experience: My pup was just spayed. The vet called and was very friendly. She was able to answer all of my questions and gave advice/info that I need to know for my pups recovery. Sioux nation staff are always willing to help with any questions I have when I call!
Fantastic experience: Luna is taken care of so well at Sioux Nation Pet Clinic. She has been to the groomer there a couple of times now and she comes back shiny and groomed like a brand new kitten! Highly recommended their grooming services!
Fantastic experience: The Vets at Sioux Nation have taken care of our dogs over the last 10 years. They are very kind, thorough, and accommodating. I can't imagine going anywhere else.
Fantastic experience: I have three pets and they all go to Sioux Nation. The vets and assistants and groomers are always so caring and helpful. They always get us in quickly and never wait long for our check ups. I get they impression that they are all very passionate about their jobs as animals caregivers and take it very seriously ( that is the most important thing to me) but at the same time are cheerfully going about business and being so compassionate. As far as cost they are the most responsible clinic I’ve found while also still having high quality care. I have and and do highly recommended Sioux Nation!
Fantastic experience: Took my little chihuahua in to get checked out because he jumped out of the back end of my pickup everything was okay they gave him a little pain medication and his up-to-date rabies shot good as new I've been taking my fur babies there for years boys excellent helps
Negative experience: Take my cats here for vaccinations and they were affordable so I brought one cat in for grooming only to be charged $215 to get nothing I asked for. They called me at work asking what I wanted done as if I didn’t already ask when I made the appointment. Then when I told them to shave her down and her tail. She comes back w a full tail and hair around her neck but shaved down body. She looks like a completely different cat and for what they charged they should’ve done better!
Fantastic experience: Dr. Beth has seen all 4 of my cats. Usually they are fussy and uncontained. For Beth they sit still and don't fuss. Rocky (my large orange male) was having urinary issues. In my panicked state, they were compassionate and assured me they would find the root cause of the issue. They did not charge me for the second round of test's (xrays, blood panels) when nothing was found in either set or in the test's All City performed, in the final diagnosis it was Sioux Nation that suggested the food that stopped the issue. They provided pain killers during the diagnosing process. I had my tuxedo cat (young male) neutered & asked them to provide shots. The prices were so reasonable! I've never left a vet office without a bill of $200 or more. Neutering was roughly $150. With the exception of Rocky's tests & Taz's neutering - I have never had a bill higher than $100. When they couldn't take my newest cat Lil Bear (orange female) for an emergency visit they recommended All City & followed up with them for me. I enjoy talking with Dr. Beth because she is always sure to listen then address each concern, & provide information in terms I can understand. The staff is always pleasant & I doubt I'll go anywhere else - all the naysayers here need to try Sioux Nation again. These vet's are compassionate & are the best at what they do. All City Pet Care's vet's do not do the same extensive work & charge twice as much. Only use All City for emergencies if you have steep pockets. Sioux Nation has you & your pet's best interests at heart.
Fantastic experience: We always receive excellent care at Sioux Nation. Everyone from the front desk, techs and doctors show kindness and compassion to our fur babies. Capone in his post surgery surgical suit. I love this new option vs the standard cone. The suit is much more comfortable. I would recommend in a heartbeat.
Negative experience: A few weeks ago I called 3 different vet clinics to get pricing for vaccines to take my cat in for. When I called Sioux Nation I was told the two vaccines that my cat needed were each $24 a piece. Upon checking out at the counter the cost was actually $27.66 and $30.01 before tax. I explained to the front staff member that I was told a different price. The entire reason I drove across town to that location was for cost purposes. I kindly asked if they would not mind honoring what they had told me this one time. The front staff member spoke with her manager Megan in the back and come back out telling me no. It is disappointing being given inaccurate information and not having the clinic take responsibility for their part of telling me wrong information by accident. If only they were able to honor the original price they would likely still have my business. It is too bad when a manager or team is not able to see the bigger picture.
TJ,
We strive to provide excellent customer service and provide transparency in our costs. As part of that effort, we record all phone calls to ensure that we can get to the bottom of any miscommunications. We took your review very seriously, and our manager listened to the phone call you referenced in your review. During that call, our receptionist did quote you the exact prices that you were charged during your visit. In reference to our shot clinic prices, they are only honored at the once-a-month walk in ‘Shot Clinic’, which usually occurs on the first Saturday of the month. On that day, the vet does not perform a complimentary physical or answer questions regarding your pet. We really are sorry you had a negative experience yesterday.
Fantastic experience: Loved Dr. Stangohr and staff. Very clean and professional. There was absolutely no wait time to get into room, and doctor was prompt in caring for my animals. She was very thorough and informative about any questions or concerns and provided options when asked. I would highly recommend veterinary clinic due to efficiency, professionalism, and low cost. Only improvement to be made is online appointments, you are better off calling office to ensure they appropriate time for pets if you are bringing more than one.
Fantastic experience: Love the no office visits fee the first Saturday of the month, unless a holiday falls on that day. Helps me out with cost when I don't have much funds plus Brewster needs his shot... It very simple and quick!
Fantastic experience: Doctor Beth was very thorough She suggests care but does not push it. Staff is very knowledgeable as well
Fantastic experience: Our vet advised sedation for Carl to remove his matted fur by shaving him. His groomer at Sioux Nation Pet Clinic was so professional, skilled, and gentle that Carl did not even need sedation! He looks great, and we thank you so much!
Fantastic experience: Always have a great experience here with our dog. Staff is always friendly and courteous. Excellent communication when we’ve dropped off for a procedure.
Positive experience: My pup started urinating in the house suddenly took her to sioux nation pet clinic they are our vets since we moved to this area. My appointment was 3pm was seen right away they helped me take a urine sample from her and they examined her uti was given meds and scheduled a follow up for her shots which are due. Staff was pleasant and friendly. We had a 8year old lab hound mix that died in December of last year we received a condolence card signed by everyone brought us to tears yet again.
Fantastic experience: We couldn’t have asked for a better visit to a vet! The Dr and staff was amazing!! We definitely will be back with our other pets!!
Fantastic experience: We love Sioux Nation and all of their staff! Everyone is always so friendly and helpful, I genuinely feel like we're in great hands each time we are there!
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