Waterhouse Animal Hospital
El Hospital Animal Waterhouse ha estado brindando atención veterinaria de calidad en Fresno y Clovis durante muchos años. Nuestro equipo se dedica a ofrecer un servicio integral que abarca desde el cuidado preventivo y exámenes de bienestar hasta procedimientos dentales avanzados y cirugía. Contamos con veterinarios especializados en cardiología y medicina interna que garantizan que su mascota reciba la mejor atención a lo largo de su vida.
Además, ofrecemos terapias de rehabilitación física y acupuntura para ayudar en la recuperación y bienestar de sus mascotas. Nuestro personal altamente capacitado, liderado por la Dra. Page y su equipo, está disponible para cuidar a su familia de cuatro patas con compasión y profesionalismo.
Estamos orgullosos de ser un hospital acreditado por la AAHA, lo que resalta nuestros altos estándares en atención al paciente. Permítanos ser parte de la historia de su familia, brindándole la atención que su mascota merece. ¡Contáctenos hoy para programar una cita!
Horario de apertura
- Domingo: 8h-16h
- Lunes: 7:30-18h
- Martes: 7:30-18h
- Miércoles: 7:30-18h
- Jueves: 7:30-18h
- Viernes: 7:30-18h
- Sábado: 8h-16h
Fotos de Waterhouse Animal Hospital
Nuestro comentario desde InfoVet sobre Waterhouse Animal Hospital:
Waterhouse Animal Hospital es una clínica veterinaria muy apreciada, conocida por su personal compasivo y profesional. Los clientes elogian constantemente la amabilidad y la experiencia de los veterinarios y técnicos, señalando que sus mascotas reciben exámenes exhaustivos y atención personalizada. Muchos han compartido experiencias positivas, destacando:
- Los tiempos de respuesta rápida para emergencias y la capacidad de asegurar citas el mismo día.
- La cuidado genuino mostrado por el personal, especialmente en momentos difíciles, como lo señalaron los clientes que han enfrentado la pérdida de una mascota.
- La comunicación exhaustiva sobre las opciones de tratamiento y planes de cuidado continuo.
- Las instalaciones de última generación que brindan un excelente cuidado a las mascotas.
- El ambiente acogedor creado por el amable personal de recepción.
Si bien la mayoría de las reseñas reflejan un sentimiento positivo, algunos clientes han expresado preocupaciones sobre los precios y algunas malas comunicaciones respecto a las opciones de atención. A pesar de estos problemas, Waterhouse Animal Hospital sigue siendo una de las mejores opciones para dueños de mascotas que buscan atención veterinaria de alta calidad.
Servicios
Waterhouse Animal Hospital: Opiniones
Experiencia positiva: They made a same day appointment for my cat (Smokey) right away, which I greatly appreciate! After a couple weeks of the recommended treatment, my cat unfortunately hasn’t been doing any better. So I contact the vet in order to ask the doctor what I should do moving forward. Not only is the doctor always out of the office it seems, but they want me to pay for another appointment just for general quality of life questions. Mind you, I’m already $850 in and this point. I understand you’re a business, but that seems kind of heartless given the situation. I’m not very happy about it, and it may have just been the receptionist I spoke with misconveying the proper way to handle situations like this. But I just paid for an exam less than 2 weeks ago and I need to follow up with the doctor without you trying to bleed me dry.
Experiencia fantástica: Impressed. First, it was the emailed recommendation to surgeons for my Dauchands potential trauma—after just an inquiry over the phone. Deciding to be seen and treated at Waterhouse made sense with that kind of beyond the call of duty treatment. The competence and kindness continued—no wonder they were the top recommendation my other vets who couldn’t l/wouldn’t see me that day. Thank you Waterhouse. Keep it up!
Experiencia fantástica: We are so very happy with our various visits at Waterhouse Animal Hospital. The front office staff and vet techs are welcoming, kind and gentle. We are beyond happy and pleased with Dr Thiels. He is without a doubt the kindest, caring, logical and friendly Veterinarian. He answers our questions, understands our concerns and ALWAYS offers a written estimate when it comes to X-rays, testing etc. He followed up with us numerous times via phone when our beloved Maddie was so ill. We travel 2 hours to take our Sophie to see him...we trust him. Thank you Cheryl Waterhouse for having a 5 Star facility and team.
Experiencia fantástica: Absolutely love Dr. R. she is amazing. Worked well with my shy cocker and was on the floor with him. She asked all the right questions and examined him in front of me. I love that a Vet will do that. Not take your animal in back and examine him. Never felt comfortable doing just that. Her diagnosis and treatment is spot on. I’m noticing a difference already in 24 hours. That you Dr R.
Experiencia fantástica: Quick response when needed. Great doctors. Did not charge emergency price. Got cat in 2.5 hours after call.
Experiencia fantástica: Helped diagnose and come up with treatment plan to help my dogs skin condition. Friendly staff
Experiencia fantástica: Excellent staff, brilliant, doctors, patient, and attentive to our wonderful pets! I highly recommend this clinic
Experiencia fantástica: Everyone is always friendly and helpful.
Experiencia fantástica: Never been here until we had to put our dog down. The fact that my husband was in distress and ended here by accident. (We had an appointment somewhere else.) The fact is that they took us in and being an emotional wreck. They still took us in and the compassion was 100 on point. They handled everything so well. Thank you to all the staff and making sure we got what was asked for. My Sara is finally home and everything was beautiful and we cried more. Thank you for helping us through this hard time. We do appreciated it! Rip Sara we love you
Experiencia fantástica: LOVE this place! Wonderful experience from beginning to end. My small dog got dental work done and we were all treated so well. I completely trust and recommend this Veterinary hospital.
Experiencia fantástica: Get place to bring your dog or cat. Brought our dog to Dr. Mueller who is very knowledgeable and great with dogs and it was great the staff is friendly
Experiencia fantástica: We're new to Fresno and found Waterhouse Animal Hospital near our home, so we brought our 2 dogs and one cat in to become established. Our pets were shown love and patience and were thoroughly examined. The new patient check-in process was smooth. Dr. Williams was professional and answered my questions completely. I would recommend!
Experiencia fantástica: Took two different dogs at different times. Both Veternarians were excellent and informative. The staff was amazing too!!!!!!!!!
Experiencia fantástica: Our dog gets the best care at Waterhouse, with lots of love from the entire staff.
Experiencia fantástica: Quick and friendly service. Dr Engel completed a thorough examination. She explained everything she was doing and all future options available.
Experiencia fantástica: We usually see Dr Ravinsky and have always requested her but we had an emergency and were forced to see Dr Mueller! To my delight he took really good and compassionate care of my Dolly girl! It seems everyone on their staff is great!!! Love this place❣️
Experiencia fantástica: Our dog is a nervous Nellie at the vet and they are so kind, loving and gentle with her. They are very thorough and explain what they are doing. Would go anywhere else.
Experiencia fantástica: The staff is always kind and attentive to all aspects of my and my cat's appointment
Experiencia fantástica: Dr Mann is so good with our dogs. His advice is very much appreciated
Experiencia fantástica: I came as a phone-in emergency on Sunday morning with my older Cocker Spaniel who wasn't eating, was shaky and not her usual self. We had a wait as expected (2 hrs.?) to be seen as there were other appts. ahead of us but grateful to be seen. We received a friendly, personal greeting and were checked in right away. My pet and I were treated with TLC from the get go. Communication with me was thoughtful, attentive and clear about her condition, treatment options, discharge care and meds. Dr. Stinkski-Ertl and each support staff contact was kind and caring. Much appreciated by a worried pet owner. This is very consistent with other times I have been there. Thank you so much Waterhouse! You are much appreciated.
Experiencia fantástica: My pup is a regular client at WAH. I feel she always receives excellent medical care, a thorough physical exam, and consistent followup! I especially thank Dr Alex Thiels who has helped us navigate through some concerning medical issues. I am completely satisfied and would enthusiastically recommend them for veterinary services!
Experiencia fantástica: My Lucy (the Boxer) and I love Dr. Thiels. So attentive, so knowledgeable, even approved of Lucy’s lunch of sardines and ensuing breath!!! Re: price::: Waterhouse has always been excessively priced, but it’s usually a good experience, so we just go with it.
Experiencia fantástica: I’m very grateful to Waterhouse Animal Hospital and to Dr. Engel. She is an outstanding veterinarian. She is extremely knowledgeable, and thorough with her exams; to find the problem, or address the concern, determining the best plan moving forward, including me in every detail. She is very kind and caring. Rio stresses in the waiting room, but not with Dr. Engel. Thanks so much Dr. Engel, we so appreciate you!
Experiencia fantástica: We received the most kind and caring support from Dr. Ravinsky. She was very patient explaining all of our ongoing care for our pets. Thank you for showing us such care and kindness.
Experiencia fantástica: Our visit was great, the vets are always so friendly and understanding
Experiencia fantástica: On Time and Dr Thiels was professional as always. He checked Maggie's eye and paws. We got a refill on her eye medication and out of the office in record time. Respected the candle that was lit, someone was saying goodbye to their 4 legged family member, so sad.
Experiencia fantástica: The entire staff at Waterhouse are very professional and they were all very careful with our fur baby. The Dr was very informative of our fur baby’s condition and gave us a very good overall rundown.
Experiencia fantástica: Abandoned kittens treated like royalty here! I always have the best experiences with Waterhouse. All of my pets are handled with loving care and I am always treated with a ton of respect. This time, was no exception. I am a dog Mom through and through and brought them a rescued kitten. They made sure she had a clean bill of health and sent me on my way with as much information as possible, even answering some of the silliest first time cat Mom questions.
Experiencia fantástica: Dr. Williams was wonderful. I have always received excellent care for my fur babies at Waterhouse. The staff is pleasant and very helpful.
Experiencia fantástica: It was are puppies first visit and the staff was amazing and made him feel so comfortable. Communication with the staff was great and I don’t think the puppy wanted to leave because of all the snacks he was being given. Lol. Great place!
Experiencia fantástica: My young kitty having trouble urinating & Waterhouse got me in the same day which I really appreciated. Dr Samuel Mueller has an excellent bedside manner & put Franny on a special diet & antibiotic injection. I was very pleased with the care she received.
Experiencia fantástica: I felt the examination of my cat was thorough. They were also friendly and kind to my cat, and they didn’t try to do a lot of unnecessary tests.
Experiencia fantástica: Great staff and Doctors. Open 7 days, and they are fairly quick even if you are a walk in.
Experiencia fantástica: Dr Williams was amazing along with the staff Mandy, Kirsten and Monique. They all took great care of my Kyle and Kylee best vet in town
Experiencia fantástica: “Excellent service. The staff was very friendly, and they kept us updated every day.”
Experiencia fantástica: I always feel good about bringing my animals to Waterhouse, they get the best care and everyone is so kind and efficient. It’s a very good experience for me and my pets.
Experiencia fantástica: They were great with my new puppy. All staff and vet were friendly and informative.
Experiencia positiva: It was okay. There was a hick up, but working through it. Otherwise everyone was pleasant and professional.
Experiencia fantástica: When it came time to say our goodbyes to our 16 year old cat I called Waterhouse. They were able to get him in the same morning. Dr Williams was compassionate and told us what to expect. Our Grayson was never taken into another room so we were able to talk to him and pet him until the end.
Experiencia fantástica: Waterhouse has great customer service and it is great to see that they retain the vet assistants. Dr Mueller is an amazing and compassionate vet, I am lucky that my pets see him.
Experiencia fantástica: The vet was very thorough in her exam of vito. We was very satisfied with her exam and recomendatons
Experiencia fantástica: Clancey G (Registered Vet Technician) is very professional and knowledgeable. She was very welcoming and answered all of my questions. She truly went above and beyond. I highly recommend Waterhouse!
Experiencia fantástica: Carli feels very comfortable with the attentive vet and staff at Waterhouse.
Experiencia fantástica: This is the only place I will take my dog. I trust the doctors completely. They take their time explaining everything and truly want what is best for your pet. Dr. Bradhurst is amazing!!
Experiencia fantástica: Great experience. My dog’s nails are trimmed and he is ready to romp.
Experiencia fantástica: My doxie, Leo, is a crybaby! The Vet Tech was patient and provided excellent care and information regarding my dachshund’s nails. Staff at Waterhouse are always helpful, friendly and supportive.
Experiencia fantástica: I had a great experience at Waterhouse Veterinary Hospital. Everyone was friendly and helpful.
Experiencia fantástica: I recently had to have my cat put down and saw Dr. Mann. He was wonderful — so kind and respectful of me, my cat, and the situation. The entire Waterhouse staff is excellent when it’s time for your pet to cross over the Rainbow Bridge. Thanks so much for being there.
Experiencia fantástica: Sonny, my French Bulldog, and I had a great experience. They took a lot of time and care in observing Sonny. They were very professional and informative, recommending care. I am pleased and confident that Sonny will get the best care at Waterhouse Animal Hospital.
Experiencia fantástica: I have been taking my dogs to Waterhouse Animal Hospital for a few years now and we have always gotten great service and care. My dogs are getting older and recently had a couple of health scares and the staff at Waterhouse did an amazing job of catching everything in time.
Experiencia fantástica: Waterhouse Fresno vet is amazing! I have a Frenchie with severe allergies and Dr. Thields and all vet staff treat my girl with such compassion and knowledge for this specific breed. Within two weeks my girl was almost back to normal after a terrible flare up. Highly recommend Waterhouse!!
Experiencia fantástica: 1 year checkup on my fur baby. Thorough and great shape for Garo and older boy Sako
Experiencia fantástica: Dr. Sam Mueller and his team are amazing. They are consistently welcoming to our family and provide excellent care. Our 2 Great Danes love love love them. We’ve been to the Fresno office for exams, giant breed neuter and gastropexy, and vaccinations. 5-star experience every time! Highly recommend for thoughtful, experienced, comprehensive care you can trust. (And, they’re open on Saturdays).
Experiencia fantástica: Greatly appreciate the efficiency and genuine care. Appreciate the information shared. Jax feels very remorseful for snagging the doctor's finger with a claw. Very ungrateful of him and he feels badly.
Experiencia fantástica: The staff and doctor were so kind and helpful. They took me in very quickly. They showed caring concern and compassion to my pet and myself. I felt reassured and comfortable with the initial treatment and continued treatment plan to hopefully get my little boy back on track and feeling better. Thank you Waterhouse!
Experiencia fantástica: Brief wait, wonderful service, detailed care instructions. Really impressed with how well my pup and I were treated.
Experiencia fantástica: Everyone was so friendly and knowledgeable.. They were very gentle with my little dog and gave her a thorough work up. They are expensive but worth it for getting quality care for my pet.
Experiencia fantástica: Waterhouse staff went above and beyond to care for my French bulldog for his BOAS surgery, as if he was their own. Each staff member was kind, supportive and made it their mission to offer my dog the best care possible before, during and post-op. Special shout out to Natalie the specialty surgery coordinator, who not just took this case as another job, but but learned about my dog, asked and answered all the right questions, and was extremely knowledgeable in doing so, which alleviated my stress. Staff is contacted me everyday post-op to make sure there have been no hiccups in recovery. Marley and I can't thank Waterhouse enough for performing this high-risk surgery going above another beyond all expectations of professionalism and kindness.
Experiencia fantástica: Service is great I’ve been going to Waterhouse for many years and I have never had a bad experience I usually see Dr Theils or Dr Mullar and they are great and the staff is always friendly and willing to help
Experiencia fantástica: We were referred to Waterhouse Animal Hospital by a canine behavior specialist who thought our dog may benefit from medication used for anxiety. After 4 years consulting with 3 veterinarians and three trainers , we feel like we are finally getting somewhere. Dr. Bradhurst was very thorough and detailed in her assessment of what would benefit Maisie. What was most satisfying is that she listened. We were very pleased.
Experiencia fantástica: Great experience. My dog was limping a little and not all time. I thought it might be related to a possible foxtail in her paw. The vet did reflex and muscle testing and felt the leg on my dog, and where the potential foxtail was, and since there didn’t seem to be any pain with the testing then X-rays were probably not necessary, at this time and saved me a ton of money. And just to watch her and see if the limping starts again. Thank you so very much.
Experiencia fantástica: We have used Waterhouse Animal Hospital for at least 19 years. Our pets have always received good care there. They are open every day, which is nice. The prices are high, but I do think that most veterinarians have high prices. Whenever our pets have procedures, they have always kept in good contact, given us all the information, and followed up with us to make sure things were going OK. The staff is always kind. I recommend them! I am updating this in 2025 and I still feel the same way. Dr. Bradhurst is honestly A kind and amazing veterinarian. We are so happy with how she treats our pets and how she treats us as pet owners.
Experiencia fantástica: Our visit was awesome. Dr Ravinsky takes her time during her exams and she really listens to your concerns. She is also so gentle with my dogs. I would not go to anyone else.
Experiencia fantástica: Front desk very nice and accommodating. Vet and technician very helpful and kind to our dog even tho our dog nipped at them. Will continue to take our animals there.
Experiencia fantástica: Waterhouse is AMAZING. We've gone to them for two years and received services from physical therapy, regular lab work/follow ups, dental cleaning, and more. Just yesterday, our pup had to go in last minute as he got a pretty nasty wound running around the backyard. They quickly took him in, gave him 3 sutures, and he was set! I can't speak highly enough about their staff! They are so attentive and knowledgeable. They are the best vets we've ever come across! We drive about an hour from Visalia and they are so worth it.
Experiencia negativa: This place is a rip off. They are constantly upselling you and charging for things you don’t ask for or need. I was there recently for an urgent visit and when I specifically said not to run any diagnostics unless I am called, they did anyway and charged me for it. I’ll be moving over to another vet. I only stayed here for the convenience of the location but I’m done being financially abused by this place. It’s ridiculous and I’m sure not even legal.
Experiencia fantástica: Dr. Vida and the entire staff at Waterhouse are amazing! Our dog needed 2 TPLO knee surgeries over the span of 9 months (get pet insurance if you don't have it!) and she came out of both running around like a puppy again! The staff was very diligent about follow up calls asking how she was doing and the level of care was unsurpassed. I travel an hour to get to Waterhouse, even though I have Vets in my city. That's how good they are!
Experiencia fantástica: This is my black Cocker Hailey, proudly modeling her new Thanksgiving toy and feeling fabulous after her first comprehensive exam with Dr. Alex Thiels, DVM at Waterhouse Animal Hospital. She’s feeling healthy, happy, and officially ready for fall! Dr. Thiels was incredible—thorough, kind, and calm (which is a big deal because Hailey can be a little wary of new humans). He did a full physical and ran a battery of labs, all with a gentle touch and genuine care. Hailey gave him two tail wags and a nose boop of approval. The Vet Tech was also amazing—Hailey got her allergy shot and labs a champ and we received thoughtful advice on her nutrition and caloric needs. She’s been on a slow-and-steady doggie diet, and now we’ve got a plan that’s working. And let’s clear up a myth: Waterhouse Animal Hospital may be in a “fancy” part of town, but it’s not overpriced—it’s high-tech, state-of-the-art, and worth every penny. They treat your pet like family, and that’s priceless. We’ll be back soon for a follow-up—and next time, I’ll snap a pic of Hailey with Dr. Thiels to complete her “Thankful Pup” story. If you’re a pet parent who wants top-tier care with heart, Waterhouse is the place. Thank you, Dr. Thiels and the Waterhouse Animal Hospital team! —Pam & Hailey Branch
Experiencia negativa: Customer service & care no longer living up to their reputation. I've been taking my rescue bulldogs here for 5 years. We established with Dr. Raine Williams by recommendation of an ER vet when our frenchie was diagnosed with IVDD. This frenchie is reactive and has to wear a special muzzle for vet visits, but Dr. Williams was on the floor with him, petting him, and was able to get him to settle down when she took him to the back. She said he was well behaved and even let her do the cold wand treatment on his back with no issue. After feeling like our frenchie was in great hands here, we established our other bulldog with Dr. Williams. The care he received there was top tier, especially when he was diagnosed with prostate cancer. Fast forward to last year. Dr. Williams is no longer available for appts so we had to start scheduling with a different doctor. The care ever since has been dismissive. We adopted another rescue bulldog, established her there, and have taken her there multiple times for the same set of symptoms that were progressively getting worse. Her symptoms were dismissed as behavioral and there were no further tests recommended or treatment planning until a couple months ago when we took her in again and insisted on further testing. After testing, we were finally able to get her on a treatment plan that resolved the root cause but it should not have taken almost a year of her suffering. Our other frenchie (the reactive one) needed a procedure done this past week and he experienced unnecessary distress due to a medication reaction that was not taken seriously and for which no further action planning for after his procedure was discussed at the time of drop off. I don't expect any staff members to put their safety at risk when dealing with a reactive dog. I do expect collaborative & productive discussions on options and to be included in decision-making to set my dog up for success since I know him best. Also - good luck calling & scheduling an appt. My husband & I have spent a lot of time this past year calling inbetween meetings during the week to try to schedule an appt and they put you on hold EVERY TIME. I've been there several times these past few months, including this past Wednesday, and have seen up to 4 ladies chatting about their personal lives and when the phone rings, they answer it, put them on hold, and completely forget about it. On Wednesday, 8/13/25 at around 2PM, a female with short choppy black hair answered the phone, put the call on hold, and then started gossiping about that pet owner. I've notified them and even sent screenshots showing them that I'm not able to schedule using their website's scheduler. So when you call & they immediately put you on hold - please know that 99% of the time, they're not busy, there's no one else on the line, they just don't feel like providing customer service. If you have dogs like mine who need high quality care, establish them elsewhere. If you are a Practice Manager for Waterhouse Fresno - be aware that there are many people trying to schedule appts and are unable to due to your reception staff or lack thereof.
Experiencia fantástica: Very kind, courteous, and loving with the animals. They go over everything, step by step. Trust me you won't be disappointed. They are by far the best vet I have been to.
Experiencia fantástica: I have taking my dog there for 11 years. I always feel she is in great hand. They are amazing.
Experiencia fantástica: Harley had ear surgery and they treated him so good. Great place to take my family pet. That treat them like they are their own!
Experiencia fantástica: Waterhouse Animal Hospital truly saved my dog’s “ZEUS” life. They also take care of my little Chihuahua haze whenever He needs to care. Though Zeus seems to be a little bit more problematic here and there lol heres a story of how they saved Zeus life AND mine! After spending over $4,000 at two different emergency animal hospitals and getting no real answers, my dog Zeus was still declining—he stopped eating, walking, and eventually drinking water. I was desperate and made one last search on Google for the best vet in Fresno… That’s when I found Waterhouse Animal Hospital on Champlain & Perrin. From the moment I called, their staff was responsive and compassionate. They took Zeus in immediately and within one hour, they diagnosed him with Addison’s disease—something the other clinics completely missed. They explained everything clearly and said his condition was critical, but treatable. Even though they don’t typically offer overnight hospitalization, they made an exception for Zeus because of how serious it was. They kept him overnight, stabilized him, and truly brought him back to life. Since then, Zeus has become a regular at Waterhouse for monthly treatments, and I honestly consider them family now. The doctors and staff are knowledgeable, kind, and genuinely care about every animal that walks through their doors. I don’t know where Zeus or I would be without them. If you’re ever in need of a vet who goes above and beyond, Waterhouse is it.
Experiencia fantástica: This vet hospital is the BEST. All staff is so friendly and was caring with my cat. The vet exam was extremely thorough and i can tell they are very knowledgeable. The vet explained options very clearly and explained what decision would be best. I really love them, they have a new client for life!
Experiencia negativa: I brought my baby Sphynx cat to Waterhouse Animal Hospital, hoping for compassionate and competent veterinary care. Unfortunately, what I experienced was the complete opposite — a deeply unsettling and careless visit that left both me and my pet shaken. From the moment we arrived, I had concerns, but things took a serious turn for the worse when Dr. Ravinsky attempted to administer vaccines. My kitten was understandably nervous, and instead of calming him, the doctor repeatedly mishandled him — missing multiple times while trying to give a simple injection. Each failed attempt increased my cat’s distress, and it was clear there was a lack of patience or proper handling skills. My kitten was so frightened by the ordeal that he urinated out of fear. Shockingly, rather than addressing the trauma he had just endured, Dr. Ravinsky immediately suggested we run a urine test — as if the fear-induced accident was an unrelated medical issue. This felt less like a genuine concern for my cat’s well-being and more like an opportunistic upsell. At that point, I had seen enough. I walked out, absolutely horrified by the lack of care, professionalism, and basic empathy shown by the staff at Waterhouse. As a pet parent, especially to a young and sensitive breed like a Sphynx, I expect a vet to treat animals with respect and gentleness. What I witnessed was the exact opposite — careless handling, unnecessary procedures, and a blatant disregard for my pet’s emotional state. I would strongly caution anyone who truly cares about their animals to consider another clinic. Waterhouse Animal Hospital is not a place I would ever trust with my pets again.
Experiencia fantástica: We are very thankful for the outstanding quality of care our cat receives by Dr. Ravinsky. The entire staff is very knowledgeable, helpful and friendly. Recently, someone dumped off a kitten near my family‘s home. We so appreciate Waterhouse Animal Hospital for seeing her the same day. Thank you Dr. Mann for the outstanding care and treatment rendered for her upper respiratory infection.
Experiencia fantástica: Our Pit Bull, Daphne, recently had PTLO (knee surgery) at Waterhouse. The whole experience (Daphne had to go back for physical therapy & x-rays after surgery) has been a very positive one. The staff are all so nice and caring, always there to answer any questions we had along the way. I highly recommend Waterhouse!
Experiencia fantástica: Took my dog BRUCIE in because of hives all over his body and my just absolutely wonderful vet Dr. Thiels checked him out, gave him a shot of Benadryl and within 10 minutes they were gone. But Dr. did a complete physical on him to see if he noticed anything wrong on his body to cause these hives and he did an amazing exam and found a pimple size mark on him that make a long story short turned out to be a Mass Cell Tumor Don’t know the extent of what degree it is at until Dr. Schedules surgery to take it out. I am terribly worried let alone saddened but thankful Dr. found it in his exam. This Dr. is the very best out there as he has kept my dogs mama alive for 6 years as she has a blood disorder that previous Dr there at Waterhouse missed! Our family is forever grateful for Dr. Thiels!!!
Experiencia fantástica: Amy was wonderful. She knows her info. She answered any questions I had and let me know what was going to be done and then when I picked my Muffin up she explained it all to me. Thank you also for checking in with me the next day
Experiencia fantástica: Gave little Olive a good exam. They were very gentle with her. I never have any complaints with her treatment. Excellent Vets,excellent staff. Expensive? Yes.
Experiencia fantástica: The best veterinary hospital in Fresno, hands down. I trust my fur babies with them. The vets take time to talk to you and go over all options and possibilities and answer questions. I never feel rushed. They also make me and my pet feel cared about. I can call and leave messages and we'll get a timely call back with my questions answered, which most vets do not do and make you come back in for another appointment and pay more. I've been going here for 25 years and left a few times but never got the quality service and diagnostic expertise that I get from the vets at Waterhouse.
Experiencia fantástica: Zoey and Bella love Waterhouse! They are always so friendly, professional and helpful! They go above and beyond - without breaking the bank! Thanks!
Experiencia fantástica: Compassionate and Empathetic each and every one there! Just what us Pet Parents need, want and deserve! I told my Son….. I’ve found my forever Vet for my Forever Pets!! If you’ve been treated meh by a Vet Clinic/Hospital…… didn’t feel like your Babies mattered…… THIS IS YOUR PLACE!!!!
Experiencia fantástica: Hello, I have both pets that come here. All my experiences have been so pleasant, I can’t express in words. They always understand the stress I and my animals have, always smiling and reassuring, keeping positive. I want to give a special thanks to Dr. Samuel who really kept me calm. Also, Your assistant Jennie, I hope I got her name correct. She was excellent too. I can’t thank you Enough for the staff. Best, Cheryl Abbas, Marina and Cosmo.❤️
Experiencia fantástica: I have been taking my 11-year old Pekingese here for almost 5 years for everything from dental cleanings to foxtail removal. All of the staff are very kind and seem to be animal lovers. The location is a plus!
Experiencia fantástica: My dog and I saw Dr L. Bradhurst to throughly examine Emma as she has problems with her hips, legs and one knee. It was previously stated by another vet that she needs orthopedic surgeries after reviewing eats. Dr Bradhurst was very methodical during her entire examination of her. She stated at this point her hips and knee do not require orthopedic surgery. Case is too mild at this time. However she did find that she is painful in the back neck area and within the middle part of her spine. At the age of 9 months she was diagnosed with SYRINGOMYELIA which has to do with the skeletal size of the skull and the brain. Extremely serious medical condition. Dr Bradhurst recommended we do another MRI to check on the current progression of SYRINGOMYELIA. Emma will have her MRI next week. Thank you Dr. Bradhurst for your very extensive physical examination of Emma. It’s also very obvious the compassion had for Emma. Through this exam I became more and more impressed with Dr Bradhurst’s knowledge. I highly recommend Dr. Bradhurst as a veterinarian for your pets. Thank you for everything. Dianne H.
Experiencia fantástica: We have taken our boy to Waterhouse for 9 years! They have always been great front desk staff to the providers and everyone in between . They are very accommodating and go above and beyond each time . Our boy loves going never has he had a bad experience!
Experiencia fantástica: The total staff at Waterhouse are outstanding. I have been receiving 5 Star service from them for over 20 years. They are the GOLD standard in animal care.
Experiencia fantástica: I love Waterhouse, efficient and always on time what a great staff! I appreciate Dr. Alex Thiels, DVM for taking time after the office visit and doing the physical exam he always goes over the lab work while giving me the pros and cons on things I could and should do for Coco! Thank you
Experiencia positiva: I have to give Waterhouse, Fresno great reviews. We live in Clovis and transferred over to the Fresno location after receiving poor service and a misdiagnosis from the Clovis location. The only reason I didn't give a 5 star rating is because this practice has become so very busy- it is difficult to get through when you call. I did download the app and hope that will make making appointments easier. Overall they deserve a very high rating- great care and great service.
Experiencia fantástica: My 3-yr-old mini doodle had to have tooth extractions due to slab fracture. Everyone who worked here called to update anytime there was a change in the procedure. After the exam, the girl who had us in a room to explain the procedure was so thorough. Price was reasonable for what was done. Would recommend this vet
Experiencia fantástica: Amber and the dental team are amazing at Waterhouse! My dog, Nigel, is very anxious, and they treat him with the utmost respect and compassion. Their regular vet staff is amazing as well, and take the time to go over any and all concerns I may have. I’ve only had the best experiences here, and I highly recommend Waterhouse!
Experiencia fantástica: There are so many great things to say about Waterhouse! For 15 years they have cared for my dog. She is still going strong for her age. Everyone is so welcoming and professional. She has been through a lot during her life and Waterhouse has always taken care of her. I am grateful to have Dr. Bradhurst care for my dog.
Experiencia fantástica: I brought my little Coco in yesterday—she was very sick, and I was incredibly worried. Dr. Mann was compassionate, caring, and truly a wonderful doctor. He took the time to explain everything clearly and treated Coco with such kindness and gentleness. I felt reassured knowing she was in such good hands. I highly recommend Dr. Mann to anyone looking for a vet who genuinely cares about their pets. Susan
Experiencia fantástica: DrEngle Dr Bradhurst and all the Doctors and Staff are amazing with everyone’s pet and take their time to listen and prescribe the best care that can be given to get our pet’s healthy and happy. Thank you Marti and Hudson
Experiencia fantástica: I highly recommend Waterhouse Animal Hospital. Our Pickle has been coming here since she was 8 weeks old and is now 9½ years old. She is a very energetic and sometimes anxious Aussie, but the team here is patient with her and always does everything they can to make her comfortable. We have received excellent care and information from every doctor here, but Pickle absolutely loves Dr. Bradhurst.
Experiencia fantástica: All the vets and assistants took great care of my Pearl when she got spayed. She was a happy kitty after
Experiencia fantástica: My dog had his teeth cleaned and the experience was great. They were all friendly, professional, informative and kind. I was kept informed the entire time and felt well cared for.
Experiencia fantástica: Waterhouse Animal Hospital took great care of my pup! Excellent quality of care.
Experiencia fantástica: Staff took amazing care of my baby for her dental. Gave updates throughout and called to check on her the following day.
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