Gateway Animal Clinic

Experiencia fantástica: I really love the staff at this clinic, I’m happy they’re here to help me with my not so well mannered, but good boy. Thank you guys!

Experiencia fantástica: It took very good care of my dog actually all of my dogs

Experiencia fantástica: I always thought the staff efficient and kind. So glad you’re u have appointments now we will be able to be loyal to your establishment

Experiencia fantástica: Tech GiGi is the only person who can get my 8 year old Chihuahua’s nails trimmed. She does it fast and efficient. Everyone else is unsuccessful and he has to get put under in order to get it done due to biting and him holding his breath until his tongue turns blue. . Going from $200+ down to $43 is a life saving amount for someone who is low income. Tech GiGi is ABSOLUTELY AMAZING at her job. I can’t say enough good things about her! Her work is extremely impressive as well as her attitude!!! God bless her and all the workers there at Gateway!!!

Experiencia fantástica: When I tell you guys I called about my cat and they got me In the very next day, it took a village today and the people at gateway were my village today to the doctor today all the way down to the people in the front they were amazing. My cat had cancer didn't know had to put him down, I was loosing it and everyone in that office was so kind understanding! God bless every single one of you today, I cant think you guys enough!

Experiencia fantástica: The doctors and all staff are caring and supportive. I know they are doing what’s right for our beagles and not just trying to ring up the cash register. Always a good experience.

Experiencia fantástica: Been coming for 20yrs and service has always been great!

Experiencia fantástica: Everyone is always very friendly, caring and patient with my cat, who is not always cooperative when it comes to things like nail trims. They also take the time to listen to and address any questions/concerns.

Experiencia fantástica: We recently had our first appointment here for my 70lb pittie mix in search of a more affordable dental cleaning procedure. (My local office is in Twinsburg, and they charge an arm and a leg). This clinic was recommended to me by a colleague. Dr. Johnson and the vet tech who met with us first were very kind to my highly anxious dog as well as knowledgeable/informative about any questions I had. I have her dental cleaning scheduled in a few weeks and am looking forward to checking this off my list of to-do’s! I likely will be returning here for future Vetrinary needs - whether routine or unexpected - as the cost for service is the best I’ve found, and the care they provide is equal to their overpriced suburban counterparts.

Experiencia fantástica: Everyone is always so pleasant and helpful from the front desk to the doctors. The prices are by far the most reasonable I have found without sacrificing care or quality.

Experiencia fantástica: They were the cheapest around and the staff was really compassionate when we took our dog to be cremated.

Experiencia fantástica: It was our first visit visit to Gateway, the entire staff, doctors, nurses, techs, all made us feel more at ease. We happen to be there unfortunately for an emergency visit for our senior kitty. Dr. Federer and staff were able to order tests, talk with us about our options and made a plan. While, no veterinarian services are inexpensive, this was all reasonable for the level of care we received. Thank you to the doctors and staff for your kindness.

Experiencia fantástica: Everyone is compassionate and they try their best to keep things affordable. We’ve been going for over 20 years. Our first dog lived until almost 19. Our current dog has been going for the last seven years. It’s hard to get in sometimes but there is a reason!

Experiencia fantástica: I am very pleased, all around, with the service I got at Gateway! They were very caring and gentle with my kitties, they were informative, caring, and professional, and they made us feel welcomed and comfortable. I will be back!

Experiencia fantástica: Gabrielle was patient and a lot of help! I can tell she cared about my animals (Ava, Bentley, Onyx) who she never even met.

Experiencia fantástica: great careing place with reasonable prices.I was very happy with how everyone treated not only my Brindle (she can be a very nervous dog) but also me and my son. We usually have to muzzle Brindle and I was totally surprised when the technician walked back in with her muzzle off and tail waging! Thank you so much for the personal care.

Experiencia fantástica: Gateway Animal Clinic continually offers great service every time I go. I always know my pet is in good hands at Gateway, and their personal and authentic service should be valued. I recently had an experience where I became lightheaded during an appointment. Not only did they continue to provide great service to my pet, they jumped into action in making sure I was okay too, making me feel cared about and not embarrassed from the experience. This is a solid vets office - and the team are great people too.

Experiencia fantástica: I’m so thankful for Dr. Johnson and all her Team. I brought in my dog Keila pretty much in critical conditions. She went above and beyond and saved my dog. As a cancer patient going through chemotherapy it’s been so rough lately financially. She didn’t have to help but from her heart she saved my dog and did the surgery. My funds were extremely minimal but thanks for donations that also helped with the bill. I don’t have the words to describe how thankful I am. I pray for the beautiful staff. Kat at the front desk was a blessing too. She is so sweet and understanding. Staffs and doctors showed that they really care. I took my dog to another place the night before and you could tell they are more about the money than saving a life. Dr. Johnson has a calling and she is my angel. My Keila is alive thanks to you. God bless you Dr. Johnson and all your team. Keila is doing pretty well.

Experiencia negativa: Gateway Animal Clinic, My family does not want to receive any future “Happy Birthday wishes” for AUTO. You are the same money thirsty hyenas that put our animal down and told us it would cost 10k for a surgery, on the spot, and started waiving a funeral arrangement pamphlet in our face once your team realized that their was no way my family could afford that sort of money right then and there. You showed no bed side manners in a moment of grief and distress. The timing and manner in which the pamphlet was presented felt insensitive and pressured, especially immediately upon learning of our inability to afford treatment. You then gave no other options to try and help save his life. And no evidence was shown or X-rays on his condition. Your company preyed off our emotions when we came to you for help. This experience has left me and my family deeply upset since you put AUTO down & we are questioning the clinic’s approach to compassionate client communication and clarity in such situations. So again, Remove me and my family from this god forsaken “birthday list” immediately. I don’t need a soulless & robotic reminder EVERY YEAR of how you DIDN’T try to help save his life. Along with my request, I kindly request: • A written explanation of your clinic’s policies regarding discussing end-of-life services during treatment cost discussions. • Confirmation that staff will receive training on handling financially limited cases with greater empathy. • An apology for the distress caused during this difficult time. Gateway, Can you atleast do THAT?? Smh I can only hope that this feedback helps improve experiences for other pet owners facing similar challenges. (If anyone takes their pet here, make sure you have them show you PROOF & X-Rays of your animal’s condition. They failed to do so during our visit leaving us blind during a moment of distress. Try your best to think clearly & stay focused if they start waiving a death pamphlet in your face preying on such an emotional moment. You’ll feel it in your spirit that’s something’s not right. Walk out of there with your pet. GET A SECOND OPINION) Gateway Animal Clinic, Please respond within 14 days. If I do not hear back or receive a satisfactory response, (per my last email) I will escalate this matter to the state veterinary medical board. Thanks for your attention. Sincerely, Angela Vallentine R.I.P. to my friend Auto… the keeper of my secrets, the most loyal to the end, your memory and energy will never be forgotten. Lobo, we miss you every day boy.. every single day.

Experiencia negativa: They are a rip off if you call a bottle of medication costs $85. and buying the same exact medication from a pet store. $45. is that low cost.? With with a double price Like that they have lot of nerve.Advertising they cars

Experiencia fantástica: Kindest staff, my cat has never been so calm at the vet. Thank you!!

Experiencia positiva: There was more empathy before covid, now they want to take your pet to examine the “back” ? Thats ridiculous, im paying i want to see what i am paying for.

Experiencia fantástica: I absolutely love Gateway!! I have been taking all of my pets here for several several years now and I will never go anywhere else!! They have always been a great animal clinic staffed with people who truly care about your pets, affordable prices and beyond helpful if you can’t afford all the services, they will break everything down and explain everything thoroughly and prioritize the most important services your pet may need while staying within your budget. I recently just took my 2 cats here 2 weeks ago for their appointment and this was my experience. Walked in front desk ladies all greeted me. Kat checked me in, love her she is just so energetic and always on it!! Waited for not even 2 min before I was called. The vet tech John took me and my fur babies to the back to get everything going and was just outstanding in every way!!! Dr. Johnson then came in to examine my cats and I have never had her before but now I don’t want my pets being treated by any other veterinarian other than her!! She was also outstanding in every way!!! Thoroughly examined my cats, explained everything to me, answered all of my questions, my cats were so comfortable with her and received the best care! Dr. Johnson didn’t rush a thing she took to treat my cats and made me feel so much relief and comfort that they were truly being cared for and not just a “quick hi and bye, next! exam” that unfortunately some vets out there do…BUT NOT HER!! I left there feeling so much better because I know that my cats were already starting to feel so much better and it’s all thanks to the above and beyond care that is provided at this animal clinic!! Thank you so much Dr. Johnson I will only be booking future appointments with my cats with you! Thank you John you were amazing as well and I hope to be able to have you be the vet tech every time I come in for all future appointments because you were just so great!! Thank you Kat and all the lovely ladies at the front desk who are so kind and helpful!! Thank you to entire staff at Gateway Animal Clinic!!! You guys are all amazing and I appreciate the outstanding work that you all do and all the care that you all have for every single pet that comes through that door!!

Experiencia fantástica: I am very happy to have came back to Gateway Animal Clinic. Every other place I've been to, hasn't shown a much care for my concerns, but this time was different, because they surely did at this appointment. I highly recommend Gateway Animal Clinic ❤️

Experiencia fantástica: For me is the best clinic and the people is very friendly and very helpful, they answer all my questions and help me to find the right food for my Akira.

Experiencia fantástica: Thank you for the care of my cat Kobe. He's doing so good now. Thank you and Merry Christmas.

Experiencia fantástica: Staff and Dr Du are very caring and helpful.

Experiencia fantástica: The entire staff at Gateway is great. Thanks for always taking such great care of our Asher!

Experiencia fantástica: I love them the staff the doctors everyone there are very very great they help you beyond health God bless them and their place of business they say my puppy Max and I'm grateful for that

Experiencia fantástica: They are always carrying and loving to my babies.

Experiencia fantástica: As a walk in they saw the emergency my dog was having and took him back right away. They were patient, thorough and found his problem (animal bite) that was causing the infection. He is healing well and going to be fine. Thank you to everyone there

Experiencia fantástica: I've been going to Gateway since 1989. I live in Lorain Co now, actually since 1990. I still bring my pets to Gateway.

Experiencia fantástica: I’m very happy because the people are great and the doctor was very effective. My dog’s ear infection has gotten a lot better very quickly. A very good place to take your pet.

Experiencia fantástica: I feel my Gizmo is and will be in wonderful hands.

Experiencia fantástica: Outstanding staff they make the time to discuss any of your concerns. They are great with my Charlie they try to help you find cheaper meds if you need to can’t say enough about this place.

Experiencia fantástica: All I can say is they truly care, they are an awesome team!!!

Experiencia fantástica: Everyone is so friendly and helpful! Kat was very sweet behind the front desk and helped me to make a time-sensitive appointment. Bill was kind and beyond helpful in recommending some solutions for my dog's bad breath. Dr. Du was courteous, professional and a joy to work with. Thank you for taking such great care of my little tripod kitty! We will never go anywhere else but Gateway for our animal care needs.

Experiencia negativa: I recently needed to ask a few questions regarding pet care and when I called I spoke with a Marsha. She was less than pleasant, very short with answers, and appeared to be more concerned with ending the call than addressing my concerns.

Experiencia fantástica: Domino is a reactive and protective dalmatian. The staff makes her comfortable and feel loved! Thank you for taking great care of her! We are even switching her brother Loki here!

Experiencia fantástica: Gateway Animal Clinic has been a dependable and compassionate place for pet care in Cleveland. The staff are always friendly, professional, and genuinely caring, which makes a big difference when bringing in a pet who may be nervous or unwell.

Experiencia fantástica: Awesome Animal hospital... Love the way the employees show Love to every animal... The Vet was Super Awesome with my JuJu Recommend this place 100%

Experiencia fantástica: The staff was very nice. They were very concerned about my pet and the price is definitely were reasonable. I would definitely recommend this vet to people for their animals.

Experiencia fantástica: This place is awesome they treated my puppy like it was their own. Will definitely be recommending to family and friends. Reasonably priced as well.

Experiencia fantástica: My pets always receive exceptional care at GAC. The team is responsive, affordable, and truly dedicated to providing high-quality treatment. The staff is outstanding—friendly, knowledgeable, and trustworthy. I have complete confidence that my pets are in excellent hands with their team.

Experiencia fantástica: We absolutely love to bring mystery to Gateway and better yet she loves coming. She may not love the bloodwork but she loves everyone at Gateway. Thank you so much for always taking care of our babies so well.

Experiencia fantástica: Answer your questions they're very good and gentle with my dog

Experiencia fantástica: What a great, caring staff they definitely went out of there way to give my dog Chulo the best possible care. I would always be grateful and Thank You to the staff and Dr. Federer for his honesty and caring ways when it came to my baby Chulo.

Experiencia fantástica: Scheduled an appointment and visit ran smoothly and on time. They took great care of our boy Mattis

Experiencia fantástica: All the Staff & the Doctor were very knowledgeable and helpful! Every question I had was answered thoughtfully and in a way that I could understand and the cost is lower than other Vets & well worth it!

Experiencia fantástica: The staff was kind, and the vet techs were so, gentle with my dog who was not on her best behavior. The doctor was thorough and realistic about treatment strategies for my 14-year-old dog. Pricing was reasonable and they gave me options for refilling prescriptions that would save me money. Overall, just a great experience here

Experiencia fantástica: Gateway always does a fantastic job on our boy Hippy. Other clinics have told us how difficult our dog is, but all the staff at Gateway only talk about how much they enjoyed having him. He's a senior dog who always acts like a puppy every time after a visit with Gateway, that says everything about the quality of service they offer

Experiencia negativa: I took my dog to Gateway for an emergency pyometra surgery in January 2024. At a follow-up visit a month later, because her incision was still leaking after stitch removal, they told me she had cancer and would die soon based only on a physical exam, but no actual tests were done. She lived for several more months, and when I brought her to my long-trusted family vet, they found her incision was severely infected and were preparing to operate. Sadly, she passed away in June 2024, the night before that procedure. I watched her suffer for months while trying everything I could to help ease her pain, with no help from Gateway besides brochures on Pet Hospice and a few pain pills. I waited to post this review until I could reflect on the full situation, and because I owe it to my fur-baby to share her story. I am very concerned about the lack of proper diagnostics and post-surgical care, and I would never bring any of my dogs to this clinic ever again.

Experiencia fantástica: They have been so great as my vet for my pups. They went way above to try and save my pup Nymeria who had a tick borne disease. Then when I got Jelly, they treated her with kindness and accommodated us when they were super busy when she had an urgent issue. They're always super busy but they don't let that affect the care they give and how they treat animals and humans.

Experiencia negativa: I have finally worked up the courage to leave a review. I owe it to my Echo who I brought in for an examination. The vet, was Dr. Blue I believe. A young woman doctor with short Black hair. I could have the name wrong, she completed imaging that showed an obstruction in my dogs tummy. She requested to do exploratory surgery knowing it was most likely cancer. While my dog was there she called and asked to put her down. Like “what?” I told her no because I didn’t want Echos last memory to be of her afraid and without me. When I got her back I couldn’t believe how callously she cut into her, just for the fee and to confirm what she already knew. Echo rapidly declined from there. I just wish she would have had the compassion and integrity to say “it’s most likely cancer and just spend as much time with her before you’ll have to humanely put her to sleep” I miss Echo every day and she deserved better. The only reason I’m giving 2 stars instead of 1 is because before this lady there were kind ppl and good experiences I had there.

Experiencia fantástica: I love this place out of all the vets I've visited they really do care about the health and well being of your pet. My dog had long nails and always suffers from skin issues and they put him on a treatment plan that really helped him in the best way possible. They really know what they're doing and care greatly about your pooch.

Experiencia fantástica: I’m an existing patient/customer and Gateway fit me in last minute for a sick visit for one of my kitties. I am always impressed by how professional and kind the staff are! My kitty is already feeling better, back to snuggling, eating, and drinking & not sneezing constantly! The vet noted he had lost some weight since his last visit and wanted to follow up in a few weeks to make sure he doesn’t have any underlying conditions, since he’s an older cat. I’m very thankful for staff that see beyond the reason I was visiting and clearly care about my pets’ wellbeing.

Experiencia fantástica: I've taken all my pets here for years and they are just as awesome today as they were 13 years ago. Everyone is friendly and genuinely concerned about the health of their patients. Dr. Johnson and her vet tech answered all my questions, and there were many, in a way that didn't make the visit feel rushed even though it was closing time. I tell all my pet parents about Gateway and it's worth the drive even if you don't live in the neighborhood. Gateway makes vet care affordable so owning a pet and keeping them in good health is possible.

Experiencia fantástica: The staff was super friendly and nice! It was very easy to schedule an appointment. There's plenty of parking spots next to the building.

Experiencia fantástica: 6/24/2025 Excellent Experience! Dr. R. Johnson was thorough and pleasant to work with. She quite obviously is dedicated to her profession by the objectiveness in her diagnosis for my cat, Franny. Please express my appreciation to her personally. I am also thankful for the priority appointment due to the unknown health concern. Gateway personal were all very helpful from start to finish. Thank you Everyone at Gateway!

Experiencia fantástica: Highly recommend! Everyone so friendly and professional. Felt so comfortable and confident that Teddy was in the best hands possible. Looking forward to a long relationship.

Experiencia fantástica: I cannot even begin to say how much gratitude I have for, the staff is so professional, makes you feel comfortable and informed, we sadly had to bring our guy in for his end of life, and I must say he loved everyone, he was rather ill but happy, but very fortunate he had the best life and passing to the other side thanks to everyone here at this wonderful facility

Experiencia fantástica: Leonidas and I had a fantastic experience at our first Gateway visit. We were greeted warmly. Our appointment started right on time. The Vet we had was wonderful. Leo is a 90lb German Shepherd who hasn’t always loved vet visits and he felt very comfortable and at ease in the calm energy the vet provided. And very very fairly priced! What more could a pet parent want?!

Experiencia fantástica: Hi. I want to thank the staff for being kind compassionate and helpful. We ended up with sad news-however the staff and technicians were so helpful. I love people who care about animals. A+

Experiencia fantástica: Staff and doctors have always been helpful and friendly. Have been taking my Weimaraner there since he was a puppy. Very fairly priced.

Experiencia positiva: We have used gateway for our pets for over 20 yrs in addition to regulat vet services. Since they were previously a walk in service we used them as an emergency service since we trusted the care they previously provided. We took our elderly cat to them when it was time for him to leave us several years ago and found comfort there in this service. A few days ago we saw our female cat our daughter was deteriorating rapidly and did not want her to suffer. We asked them to put her to sleep keeping her dignity since she was our mouse killer and lovebug whom showered us with love daily with her lip to lip kisses. Gizzy was our daughter since she was a kitten our child. Instead of honoring our wishes and listening to us. They forced insulin which made her pass out and become so disorientated she forgot how to chew her food when we finally got her to eat using an appetite stimulant. They treated us as if we were trying to kill an animal reception asked rudely if i had tried everything to get her to eat as if i was not attentive to my childs needs. The technician was on a mission to save every animal regardless of consequence completely disregarding the people who know the animal best. The insulin not only made her last days of suffering unbearable to watch as we came home to find her laying in her own urine hovering over her water dish from extreme dehydration but they forced unnecessary suffering on my fragile sick cat. Thank goodness our vet put her to sleep with the little dignity she had left in her tiny body. She was a warrior. Cat killer. Lover. I wanted her to leave us in that manner. Gateway...please LISTEN for the next family. My goodness.

Experiencia fantástica: Dr Du is fantastic and went above and beyond for my 15 yo cat, Del. Took her time with him and presented all the options available. Going from walk in to appointment gives the place a much better feel.

Experiencia fantástica: Dr. Federer made me feel like my old guy and I were his only patients that day. The vet tech who got us checked in and the support staff were equally wonderful. Easy to schedule and very organized in general. So thankful to have them in my neighborhood! Highly Recommend!

Experiencia fantástica: The people at Gateway have always been extremely helpful and accommodating. They are competent and the fees are reasonable. I also feel they were extremely compassionate when I lost one of my furry friends during an emergency visit.

Experiencia fantástica: A FRIEND recommended this clinic when my veterinarian died. Sad it was tough decision but one that had to be made. I reconnected with Dr Brian my veterinarian from almost 30year ago when I had German Shepherds. I knew I was in a caring, and professional environment. My Westie Snoozzie is well taken care of. Although Dr Brian has retired and is missed, DEARLY. Veterinarian the Quality of care Snoozzie receives as always remains excellent. The Staff is pleasant, professional and polite. Next year Snoozzie will be 15 years old how exciting is that. Thanks Gateway Veterinary Clinic for Great Customer service.....

Experiencia fantástica: Gateway was contacted at a moment’s notice and they fit my dog in for pyometra surgery at a moment’s notice. She got in that morning a couple hours later and was able and to be treated at an affordable rate unlike the other clinics. I will use them in the future.

Experiencia fantástica: We have been using Gateway Animal Clinic for years to care for our pets! We found them through neighbors after a frustrating experience at another Veterinary practice and have always appreciated the caring and dedicated staff. We appreciate that they now offer scheduled visits.

Experiencia fantástica: Fantastic first appointment and vaccination update. The team members were welcoming, insightful, and, most of all, very helpful. This is the start of a great thing! Thank you.

Experiencia fantástica: Every visit has been an overly positive experience! The staff is super kind patient and very helpful!

Experiencia fantástica: Caring individuals that only perform what needs to be done and do not add extra's just to charge you. Will come again and again after dealing with too many expensive vet offices that want to do things that don't need done.

Experiencia fantástica: Dr. Madi and Caleb were Awesome. I honestly thought the entire staff were genuinely amazing. I’ll definitely be back and telling everyone about my experience.

Experiencia positiva: Gateway saved one of my dogs life years ago, and they both still go here. Most of the staff is amazing, kind and you can tell they love and care about the animals and families. I love the new appointment-based structure! I had a bad experience with the blonde staff member with curly hair who sits in the back, but you can see her from the waiting room if that makes sense. I had to pick up my dog from her spay, and had my daughter with me who happened to be nauseous. She started to throw up, cough and gag and the staff was so kind to get me a trash and helped me clean. I was very apologetic but THAT one staff member was making rude remarks the whole time, shaking her head in annoyance and even got up to get a mask or something and say AT LEAST COVER HER MOUTH, as my 2 year old is literally throwing up. How in the world are you going to cover a toddlers mouth while she’s throwing up? Would you have preferred I left her in the car alone so I could pick my dog up so that you’re not being disgusted by vomit? You deal with sick animals all day but don’t have empathy for a toddler that’s throwing up? Some moms don’t have on hand babysitters every time we need to do something. I will continue to go here because this staff has always been amazing except for her. The front desk staff were especially patient and kind to me so thank you.

Experiencia fantástica: I took my new puppy for a well puppy check. The staff was very kind and the vet was informative and cared about my fur baby. All my questions were answered and puppy got all his shots and flea/worm/heartworm medication along with cheese and a lot of love! I would have given 5 stars but they are a little pricey. Overall I have bought pets there before and will continue to do so. I value the way my pet baby and I were treated over the cost of care there. They even had a cute board upon entering with the names of pets being seen that day - adorable! It truly is the little things...

Experiencia fantástica: It’s very Clean.. less wait time to be seen is quicker than I’ve ever had.. The workers are so polite #UPDATE … They did her sedated groom and it looks wonderful and Coffee feels great. I thank them very much for their services And also, I’m making them her permanent care providers

Experiencia fantástica: I've been taking our dogs to them numerous years. Our current dog loves them. From 5 to 14 yrs old.

Experiencia fantástica: The norm is kindness , patience, and professionalism. Have been taking my pets there over 20 years. The newer appointment based setup works better for my schedule.

Experiencia fantástica: Everyone is always great with my dog and me! They really care!!!

Experiencia fantástica: Nice staff, good doctors. My dog is scared of people and always gets nervous during the vet visits as much as she shivers severely, but surprisingly, during the visit with Dr. Federer, she was calm. He knows how to approach and treat pups with anxiety. He listened to us and addressed all of our concerns. He’s expert and so nice!

Experiencia positiva: The care here is fine. It is very impersonal. Every visit with my dog, they act like it’s the first time they’ve seen him. There’s no recollection of previous visits. We discuss redundant topics and other already discussed issues. It makes me feel like my dog is not being evaluated thoroughly. Do they not review past visit notes before seeing my dog? The receptionist has talked down to me on multiple occasions. She is very rude over the phone. I move around the country a lot and have experienced a lot of vet clinics over my time. This clinic is definitely on the lower end in terms of quality.

Experiencia fantástica: Staff was great. On time, in and out in 30 minutes. Cost was half of my usual vet. Will come back with my other dogs.

Experiencia fantástica: I love this place. Everyone is just sooo nice and welcoming. I've brought all my pups here and now kittens. I've tried other places and just don't feel the same care as I do here. Prices are very reasonable and now THAT THEY SCHEDULE APPOINTMENTS it's sooo much easier. To the Gateway Crew keep doing GREAT you all are AMAZING. Thank you so much for your services

Experiencia fantástica: we recently found a little orange stray baby that we decided to foster and needed to find an affordable vet that could help us get her all checked out and spayed - we couldn’t be happier with our decision to take the kitty (who we lovingly named macaroni) to gateway! the entire staff was beyond kind and attentive. they took such good care of the little angel and everything was super reasonably priced too! thank you again to all the techs and docs that helped us get this noodle the care she needed!

Experiencia negativa: Would give a 0 if I could. Waited a ridiculously long time for someone with an appointment. They put me & my cats in a group room with several dogs next to us when they have private rooms. Made their stress 10x worse. Took me several months to get my cats prescription to which I was hung up on & told it was my fault before they finally realized they never put it through after I called the 10th time. Went to schedule the follow-up they told me to make & said they didn’t examine her enough so I would need to come back in & pay for another exam??? Mind you the prescribed her medicine for her this follow up visit procedure. Took them to Tremont Animal Clinic after this to not only learn they misdiagnosed my cat but also prescribed her medicine that was not necessary regardless. Don’t even get me started on bill… almost the same as my rent down town. Seems like they are out to make money off you. Highly recommend Tremont Animal Clinic or Cleveland APL Vet (APL is pretty backed up tho)

Experiencia fantástica: Gateway staff are always upbeat and very welcoming not to mention very helpful and knowledgeable.

Experiencia negativa: I just walked out mid appointment because of a vet tech complaining that my puppy was too noisy because he was nervously whining. I’ll add that my older dog was euthanized in the building the day before. He probably could smell her if she was there. Regardless, he was whining because he was nervous and that’s just not it. Go elsewhere when you can.

Experiencia positiva: The employees at Gateway Animal Clinic are fantastic! The vets KNOW the needs of my dog even on a first meet! Thank you to ALL of them! Your working in the position of your specail calling! Not every body could do what you do! God Bless!

Experiencia fantástica: Arrived on the wrong day for an appointment, but they were able to fit my sweet 16-year old Siamese, Anna, in for an appointment. All of the staff is amazing, so friendly and caring, I highly recommend.

Experiencia negativa: I’ve been to Gateway Animal Clinic a few times in the past but stopped going years ago because of how difficult and frustrating they’ve become to work with. The decline in service and care has been glaring, and it’s disheartening to see how much this place seems to prioritize money over the well-being of animals. Scheduling an appointment is now a headache. The online system is unreliable and confusing, and when appointments are canceled, there’s no clear way to reschedule. Trying to call for help results in long wait times and unhelpful, often condescending staff. It feels like they expect you to navigate their flawed system on your own without any guidance or support. On top of this, the costs have become prohibitively expensive, with fees that are not clearly stated upfront. You’re left wondering what exactly you’re paying for, and the lack of transparency makes the entire experience feel transactional rather than compassionate. Years ago, this clinic seemed to genuinely care about animals, but now it feels like it’s all about the bottom line. For anyone looking for a vet who prioritizes your pet’s health and offers clear, respectful communication, this isn’t the place anymore. I wouldn’t recommend it to others based on my past experience and what I’ve seen of their current practices. It’s truly disappointing.

Experiencia fantástica: I really love Gateway! The line can sometimes be long, but the Doctors, Techs, and everyone working there are so good with your pets! I wouldn’t go anywhere else.

Experiencia fantástica: My dog Archie loves visiting here. They are so good to him. I can’t recommend them enough!

Experiencia fantástica: 100% coming here again. Staff super friendly. And my fur friend is all good to go. Thanks Gateway animal clinic, you guys are the best.

Experiencia fantástica: Gateway Animal Clinc has some of staff in any vet I've ever seen! Made an appointment with them and they were able to take care of my dog with expertise and quickly do their check ups! I felt like making the appointment might have been longer than the entire visit. They're just amazing and I've been here multiple times, if you need help with your Animal they've definitely have made a life-long customer from me!

Experiencia fantástica: Gateway was so clean, and everyone is so respectful and friendly. My cat (Síofra) and I were checked in after only 10 minutes, and both the vet and vet tech were helpful and informative. Care for our girl was extremely affordable compared to other clinics, and the people there do their best to make Síofra feel as comfortable. This is our first choice vet location!

Experiencia fantástica: We brought our pup here a few years ago (moved states) and I’m still grateful to them. My pups face had become swollen and she was lethargic. We brought her here and they took such good care of her!! It was a bit of a wait but they were soooo affordable and she healed quickly so it was definitely worth it!!

Experiencia fantástica: Went there today for my sweet Betty. She got pink eye. The doctor stain her eye to see if she had any scratching marks. I would recommend come here. The nurse who with us was very nice and helpful. I forgot her name. She showed me how to put the ointment to Betty’s eye. I would come back for her routine check up and vaccine.

Experiencia fantástica: The staff at Gateway was so helpful and friendly I truly appreciated their help and understanding. They always go above and beyond to work with any situation and they explain and take the time with their patients. I like the new system of appointments much more accommodating.