Queen City Animal Hospital

Fantastic experience: Dear Queen City Animal Hospital, I had to delete my old 5 star review (which I will post below this) to write this new one, but felt it necessary. Words alone cannot express my gratitude for the compassion and care you gave our family at the passing of our beloved dog. I know that not everyone is able to have their pet's final sleep occur in the comfort of their own bed, but to give my canine companion that gift was immeasurably valuable to me... and to him. You empowered me during the process by telling me what to expect and you were compassionate and thoughtful during the entire process. While it was absolutely gut wrenching to experience the loss, I could not have asked for a more peaceful and dignified way for my pet to depart. I thank you on behalf of my family and my departed pet for allowing us to say our goodbyes within the comfort of our own home. Thank you so very much to Dr. Diaz and CVT Stacey for the love and support. OLD REVIEW FROM 6 years ago: Queen City Animal Hospital was welcoming and exceptional as soon as I was in the parking lot. It’s obvious that great effort was put into trying to provide the least stressful experience possible for both humans and animals. They offer beers or coffee to clients while you wait in plush chairs and the exam rooms were just as inviting. The staff was EXCELLENT from the reception desk to the vet herself (Dr. Cline). It was quickly obvious how much they really love animals as they loved on my dog and made him feel comfortable before starting the exam. They were also patient with my many questions and never made me feel pressured to make any decisions, they made me feel empowered and informed that I had all the information I needed to make the right decision. I will for sure be going back and would highly recommend them to friends and family as it can be hard to find someone to trust as much as I do QCAH.

Fantastic experience: I’ve been bringing my cat Luna here for a few years now and the experience has been consistently excellent. I recently brought her in for a yearly check-up and the vet tech Jordyn was incredibly knowledgeable and handled Luna with the utmost care and love. Dr. Diaz then came in and showed the same level of care and professionalism during her portion of the exam. We will continue to bring all our animals to QCAH, can’t recommend them enough!

Fantastic experience: They’re always so great to my pup! Big fan of the staff and docs here!

Fantastic experience: This was first time at QCAH and it was far and beyond the best vet experience I’ve ever had. My cat is very skittish and their Fear-Free approach genuinely made a huge difference. Macy did an unbelievable job letting my cat Papaya warm up to the room, the exam, etc as well as walking myself through everything that was being done throughout my visit. Usually my cat is hiding in the corner by the end of a Vet visit, but here at QCAH she was sitting on my lap like it was another normal day.

Fantastic experience: I cannot say enough good things about QCAH! Everyone there is so friendly and helpful and they treat my pets as their own! My dogs don’t dread going to the vet because they take such good care of them! With the pandemic and not being able to go inside with my dogs, I was nervous at first because I’m used to always being with them at visits but the staff is always so nice and the visits are quick so it makes the entire experience much easier! Would definitely recommend them to anyone!

Negative experience: I had a deeply concerning experience with Queen City Animal Hospital regarding my pet Macaw. This was supposed to be our first appointment here, but based on this experience, I cannot recommend this clinic to any bird owners. On the morning of the appointment, I received a call asking me to come in early because they intended to sedate my bird for routine blood work. I was immediately alarmed; my Macaw has had blood work done regularly for three years and has never required sedation. When I questioned their experience with exotics, I was told someone would call me back. During the follow-up call, the staff member stated they "normally" sedate birds to keep them comfortable. It is a major red flag to suggest sedation for a routine procedure without first performing a physical assessment or initial blood work to ensure the animal can safely handle it. I immediately canceled the appointment. For a clinic that claims to be Fear-Free, suggesting unnecessary sedation for a routine visit felt unsafe and unprofessional. Bird owners, please be cautious and look elsewhere for experienced avian care.

Negative experience: I brought my 4-year-old Olde English Sheepdog to QC Vets for a dental cleaning under anesthesia, during which a gum biopsy was taken. I was initially told my dog would go home with medication, but at pickup I was told three times—even after asking—that no medication was needed. The next morning, the clinic called both my husband and me asking how my dog was doing on his medication. We explained we were told none was needed, which clearly indicated a serious communication failure. I was then told the medication would be ready immediately, but after driving to the clinic, I waited again while it was prepared. I was given conflicting information about what the medication was for, and while the manager did apologize, it only happened after I asked to speak with someone and nothing tangible was offered to address the mistake. I spent over $1,000 on this procedure, and the lack of communication and follow-through was unacceptable.

Fantastic experience: Queen City Animal Hospital is the BEST. They take incredible care of my fur baby, Kobe, and somehow also manage to keep me calm and educated at the same time. Our vet, Lauren Cline, is truly amazing, she treats Kobe like her own and explains everything in a way that’s helpful, honest, and never judgmental. She’s been there for all of our moments… from full-on panic (like when my lab ate my toddler’s grapes and I thought my life was ending) to gentle reminders that yes, obesity is also a thing for our fur babies and yes, it matters. She’s even taught me how to be a better fish mom and shared tips to keep my toddler’s pets alive, which feels like above-and-beyond vet care Kobe actually likes going to the vet thanks to the treats, love, and attention he gets. Could not recommend Queen City Animal Hospital more -10/10, would trust them with all my pets and my sanity

Negative experience: I took my cat Mimi here awhile back and had a terrible experience. The employees who worked here were absolutely miserable and didn't show a drop of care towards me or my cat. They told me they could fit me in during a specific time but proceeded to make me wait an hour after my appointment because it was "a work in" (not communicated to me and the appointment was not scheduled same-day). Waiting so long made my cat so nervous that she was panting. Because of the atrociously long wait, she was so anxious she was running around and hissing when the vets came in. I've NEVER seen her do this. They seemed annoyed at her and it made me cry. This caused her tail injury to get significantly worse and I took her to Armstrong Animal Clinic. I'm only writing this review because I wound up returning to Armstrong recently and had flashbacks to how terrible this place was. The employees were so cold and the management seemed to treat their employees terribly. The whole vibe reeked of, "I don't want to be here, I hate working here, I'm just here for a paycheck." With the exception of the one person who checked me out who genuinely seemed to have a heart. However, the women who worked here were genuinely evil. Especially the manager with the shorter hair.

Fantastic experience: I had such a great experience at Queen City Animal Hospital. I took my dog Nova, who is extremely anxious, and I honestly couldn’t have asked for a better visit. Everyone was so patient and kind, and they had plenty of treats and distractions to help keep her as comfortable as possible. They never rushed us and were very understanding about Nova’s limits. We even decided together to hold off on certain things so she wouldn’t get overwhelmed, which I really appreciated. It meant a lot to feel like they truly cared about her well-being and not just getting everything done in one visit. They also spent A LOT of time listening to my concerns, especially around her anxiety, and talked through not only the medical side but also things I can work on at home. They gave helpful suggestions on supplements, activities, and even followed up with additional resources and trainer recommendations to help build her confidence. You can tell this is a team that genuinely cares about both pets and their owners! I’m very grateful for the care we received and feel so good about continuing Nova’s care here.

Fantastic experience: My wife and I chose QCAH based on their reviews and we were not disappointed. My dog is high-maintenance at the vet and everyone was super accommodating and professional. Definitely the best vet I've used.

Negative experience: I brought my dog Sterling to Queen City Animal Hospital for vaccines. While there, he was clearly in pain — licking and chewing his back paw, struggling to walk, and having repeated accidents in the house. I was told he could not be seen by a veterinarian because my appointment was “just for vaccines.” The next day his paw worsened, and while boarding, Pet Paradise took him to Parker Veterinary Hospital, where they diagnosed a bite wound and immediately started treatment. He’s now recovering well. Queen City refused to even look at him when he was suffering. Their focus seemed to be rigid policies and upselling add-ons — not compassionate care. I’ve since moved Sterling’s care to Parker, where he was treated with urgency and kindness. Pet parents: think twice before trusting Queen City Animal Hospital with your animals.

Fantastic experience: Best vet in CLT! Dr. Black is personable, knowledgeable, and truly loves our doggies. The staff here is also top notch- so nice, quick and hospitable. Couldn’t say enough great things about this place. Highly recommend!

Fantastic experience: We love QCAH! Our dog, Sneaks, is genuinely happy to go to the vet because of how well taken care of he is. They are so kind, patient, and loving! We wouldn't go anywhere else in Charlotte!

Fantastic experience: Even though my partner and I only take our cat, dog, and leopard gecko here about once a year for checkups, the doctors know our pets by name and are always so friendly and thorough! They've been able to answer any question we have had. Finding a vet that sees reptiles is hard enough as it is so it's great to have a practice nearby that does such a great job! They have a gorgeous bearded dragon in their lobby who is obviously well-taken care of and thriving. All of the staff know their stuff and seem happy to be there whenever we visit. For as long as we stay in Charlotte, this will be our vet!

Fantastic experience: Such a great vets office!!! Every staff member was so nice and treated my cat so kindly and gently. Everyone explained all the test/exams results thoroughly, in a way I could understand, and were patient and helpful with any questions. Every detail of the rooms were well thought out to keep pets calm and happy, and the prices are very reasonable too. This place is amazing!!!

Negative experience: We always had the feeling we were being charged for unnecessary procedures. They wouldn’t fill our pets prescriptions (that they had for years) without running very expensive lab work. In fact, they tried to run expensive lab work, scans, etc every time we came in for any reason. I think this veterinary practice is dishonest. I would do some research on price gouging in the modern veterinary industry - if they’re trying to push additional lab work, procedures, every time you come in — you should know that’s not standard and often not necessary.

Fantastic experience: My 4 year old River Cooter Turtle was in distress. I called 2 hospitals, and they didn't have an exotic vet. The third call was a charm with Queen City. The receptionist was polite and got us an appointment within 2 hours. The Vet and the staff were great. The turtle and I left feeling better and confident. They even followed up with us the next day. Thank you for this amazing place for our pets!

Fantastic experience: You are doing your pet a disservice if you don’t bring them here!! From the front staff (Jules is amazing) to the vets, I see Dr. Schuljak and everyone else, you and your pet will receive amazing care. They go above and beyond to provide a calming environment for you and your pet and are incredibly knowledgeable. They focus on preventive care and I have such peace of mind bringing my pet here.

Fantastic experience: I had a truly great experience at this clinic. My dog is a recent rescue and still struggles with anxiety around other dogs and unfamiliar environments, so I was understandably nervous about bringing him in. However, from the moment we arrived, we were warmly welcomed and everything was prepared and ready for us. My dog has had a difficult past, having been through multiple homes and several different veterinarians. As a result, his medical history is extensive and a bit scattered, with records from various sources. Dr. Schuljak and Kaden took the time to thoroughly review every detail to ensure he was up to date on all necessary care. I really appreciated the time and attention they gave us. Communication was clear and consistent throughout the visit, and thanks to the kind and attentive staff, my dog remained calm—and even a bit excited—which is rare for him. Pricing for the services provided was very reasonable, and at no point did I feel pressured into anything unnecessary. Overall, I couldn't be happier with the care we received. I highly recommend this clinic to anyone looking for compassionate, professional veterinary care.

Fantastic experience: I bring my three guinea pigs here and my experience has been amazing each and every time. From the moment I walk in, the staff is kind and accommodating. Every single medical professional who has examined my guinea pigs have been incredibly knowledgeable and full of helpful information. My questions always go answered! I walk out of their office feeling great about the care my babies received and it just makes me feel like a more capable guinea pig owner. I highly recommend Queen City Animal Hospital to everyone, especially those of us in need of an exotic vet!

Fantastic experience: Cannot stress enough how much we love QCAH! They are so beyond patient with my dog Dash! We had a wonderful happiness vet yesterday and every vet tech and doctor we interact with is so patient with our sweet boy!

Fantastic experience: This tiny Diva was UNimpressed by her human waking her at 0900 for her very 1st Vet visit. Her preferred sleeping hours are 0600- 2200, ANY bother prior to 2200 is unacceptable and subject to protest. Dr Schuljak and his assistant were absolutely AMAZING with wrangling this tiny DRAMATIC Diva. She doesn't nip or bite, she is too much of a Diva to resort to that. She flails like a poorly behaved toddler. Her protests included the typical hamster Diva antics. Let's pop out our eyeballs in an attempt to scare humans, and we definitely need squirm as much as humanly possible. She is easily held at home after 2300, which is absolutely the most Diva part about this. It is absurd, actually. Finding a vet familiar with "pocket pets" and exotics is difficult, but I found it here! This is a comfortable practice with super nice employees.

Fantastic experience: We've been coming here for 4+ years now. Great vet care, friendly and helpful staff. The team is responsive at all times. They have a dedicated cat room which helps for our anxious cat.

Fantastic experience: I can't express the eternal gratitude I have for Dr. Diaz and the staff at Queen City. I've been going to them for a few years since I moved here and the empathy and professionalism cannot be matched. Unfortunately, over the past 8 months, my fur baby got really sick and Dr. Diaz and their team were just phenomenal. They always got back to me right away, were able to squeeze me in for urgent care appointments, followed up just to see how Marshmellow was doing and just so responsive and caring. I never felt like a burden with how many times I called. It is with a really heavy heart that I had to put down my soul pup yesterday after a long fight and I can't speak highly enough of how Dr. Diaz went above and beyond to get me in right away, explain the process so thoroughly, and comforted me during her last breath. Her and the supporting staff and front desk made sure everything was in place and that I had the support from them and their team. Marshmellow felt the same way, as she was wagging her tail until the very end. She loved you guys. Thank you again, Queen City team from the bottom of my heart for making one of the saddest days of my life as comforting and smooth as possible. Hugs to you all!

Fantastic experience: I called Queen City a few days before I moved to Charlotte from out of state with my dog. I had a concern on my roadtrip and they squeezed an appointment in as a new patient the day after I moved in. Everyone that interacted with my dog was really great.

Fantastic experience: Took my new rescue, Uno, in for a wellness visit. Everyone was friendly and made Uno feel right at home. He loves all of the treats and pets.

Fantastic experience: Always a pleasure. Dr Hreiz and the staff are so kind and really take the time to explain everything thoroughly. Jules and Gabby are lovely humans. All our babies have a pretty great time here, considering the circumstances

Fantastic experience: Highly recommend QCAH. They have been very accommodating and easy to work with, especially since I have a high energy/high prey drive Dutch Shepherd/K9. Macey was awesome yesterday and Gunner did well with her.

Fantastic experience: Dr.Hreiz, Dr.Schuljak, and the entire Queen City staff were amazing. My bunny had life-threatening GI stasis, and they were calm, patient, and understanding with me from beginning to end. Thanks to their care, they were able to save his life. I first had the pleasure of meeting Dr.Schuljak, who was able to take my bunny in on an emergency basis at a moment’s notice. I had called multiple places, and Queen City was one of the only ones willing to help. After my bunny slowly recovered, I became worried again when he showed signs of lethargy. I was able to bring him back the next day to see Dr. Jay Hreiz. Once again, I was helped at a moment’s notice, and the Queen City team was great. I received a clear price breakdown and was informed about what treatments were most important. Although my bunny had a severe case of GI stasis, the two doctors, the vet techs, and the entire Queen City team worked together to save my pet, Clover. He has now made a full recovery.

Fantastic experience: Incredibly kind, knowledgeable, and attentive staff! I have two very different dogs with different needs and they are both so well taken care of here. We’ve been in for routine care and emergency visits and I’ve been so thankful for them in all instances.

Fantastic experience: This place is amazing! Ace, my pitbull mix, is treated with kindness and not labeled as an "aggressive animal." The staff genuinely enjoys their job, and it's clear they are dedicated to their work, rather than just trying to get paid. I truly love the staff and doctors, not to mention their great beverages!

Fantastic experience: We had our first visit at Queen City for our cockatiel Piko. It was the best and most wonderful experience. Dr. Black is amazing, very kind and sweet. So glad we found the best care for our baby.

Fantastic experience: Queen City Animal Hospital is absolutely amazing! The love they have for animals is so evident in their compassionate care. As a pet owner I always feel a sense of relief knowing those attending to my pet truly care! I have had bad experiences in the past with other veterinary practices. Dr. Hreiz and Dr. Cline are truly special. They go above and beyond to make sure you understand what is going on with your pet. I have 2 Cavaliers and Dr. Cline is amazing with them! Highly recommend both doctors!

Fantastic experience: Dr. Black and Estafania were absolutely amazing! Our oldes dog is a nightmare to bring to the vet and they were incredibly accommodating, understanding, and involved us in every step of the process. I can't give enough praise to everyone at the animal hospital, because they've gone above and beyond at every step! If you have particularly difficult animals to bring to the vet, this is by far the best vet practice we've been to (we've lived in NY and TX). Highly recommend and am so thankful to have found them!

Fantastic experience: Writing another review because I love this place that much. This is THE vet for exotics- especially rabbits. They recently saved my rabbit Poppy's life during a very scary choking incident. Thank you team and staff for everything you do!!!!!

Fantastic experience: The staff at QCAH are extremely helpful and friendly! They have a vet on staff who is certified to treat reptiles. Of course, they see dogs and cats too. Accessible location with parking available.

Fantastic experience: Queen City is amazing! They help us take care of our 3 dogs and are always helpful, available to answer questions, and clear with any updates on our pets health. Everyone who works there is always kind and go out of their way to help us.

Fantastic experience: We just moved to the city so I was looking for a vet to take my two dogs to. The office and nurses were so accommodating and helpful. Really enjoyed the experience from beginning to end. They made sure both the dogs and I were comfortable throughout the whole appointment.

Fantastic experience: Dr. Hreiz and his team at Queen City Animal Hospital were fantastic during our first visit. We took our bunny, LuLu, who is a Highland Lop, to see them are are so fortunate to have someone in the city to help us care for her. They are professional, kind, and thorough. Their office is absolutely beautiful as well.

Fantastic experience: Dr. Black and her staff are amazing! They treated our pup and did all the tests and treatments despite closing time approaching. They're super transparent with the pricing. Everything was PERFECT! The only improvement would be offering a print out summary for the visit with the home treatment plan.

Fantastic experience: Best experience! They are so good with our anxious pup. Everything is super clean and set up to make our pets feel as safe as possible.

Fantastic experience: Probably the best experience I've had a vet ever. This was my first visit here and was impressed with the overall aesthetic of the building, customer service and the friendly attention to my dog. I thought the pricing was very reasonable too.

Fantastic experience: Dr. Cline is so helpful and compassionate. She has gone above and beyond for my foster animals, and random strays I pick up. She even took the time to assist me in finding a stray beagle a home. Her advice is always helpful and encouraging. Can’t say enough good things! Her love for animals is clearly evident!

Fantastic experience: I can't praise this veterinary clinic enough! They deserve 10 stars easily. Bringing a cat to the vet is no easy task for most people. My 7 year old boy cat had a terrible time at a different animal hospital 2 days before we brought him to QCAH, and our visit to follow up was such a breath of fresh air. They had an exam room waiting for us, I let my boy champ out of his crate to look around. The facility is VERY clean and welcoming. They offered us drinks while we waited. Champ got to inspect the room and loosen up a bit. The nurse came in an introduced herself too him and gave him some head scratches to gain his trust while getting more information on him. She even gave him some snacks! The staff was incredibly caring and patient. They had to draw blood which went as smooth as it could have. Dr. Schuljack was very thorough in his exam and explaining what could be going on with my bestfriend. He is incredibly cheerful and just a nice person, well educated man that cares about animals. If you stress bringing your little friends to the vet, I couldn't recommend this veterinary hospital anymore than I do now. Champ is so lucky to have access to health care that this place offers. I also love how on the invoice, one item is "fear free care by certified fear free staff" which is listed as $0. They really made such a stressful visit go as smooth as can be.

Fantastic experience: Queen City Animal Hospital was amazing with my dog! They really took the time to listen to all my concerns and were so patient throughout the visit. The check-up was thorough, and the detailed report after gave me so much peace of mind. I’m really grateful for the care and attention they gave us. Highly recommend!

Fantastic experience: I brought my dog, Holly, to see Dr. Hreiz for a leg injury. Everyone was so friendly and gentle with Holly, who gets extremely nervous at the vet. Dr. Hreiz took the time to explain everything to me and he and Olivia were so patient with her, giving her lots of pets and treats! Holly’s favorite person by far was Jules! They were SO sweet to her and she just loved them❤️

Fantastic experience: Queen City Animal Hospital always go above and beyond making sure my very skittish fur baby has a quick and easy appointment. They are always very kind, they always listen and address all concerns with compassion. I am so grateful to them for the excellent care that they provide.

Fantastic experience: The vets here were recommended to me by a fellow dog mom, and I was definitely impressed by our first visit. Our adopted rescue pup is anxious and reactive sometimes, but we were able to go straight into our own waiting room where the exams were done. The staff were so gentle and sweet with our pup, who loved the licking mat during the exams. Highly recommend the QC!

Fantastic experience: I had an emergency with my pet bird and couldn’t find anyone in CLT that would see her. The office at QC fit me in as soon as they could and Dr. Schuljak took great care of her. I so appreciated how thorough and kind he was to her. She made a full recovery thanks to this hospital being so amazing. I would take the rest of my pets to be seen here in the future.

Fantastic experience: As a pet loving Charlotte native, I’ve been to many vet clinics over the years. This is the ONLY primary practice that I’ve genuinely thought very highly of. My cat appreciates the distinct room for cats and the calm energy of the staff. She can get really anxious in general and has been so calm and sweet there. It’s as close to being “at home” as it can be. For me, I’ve found all the vets to be very knowledgeable and deliver news in a calm and considerate way. The staff is so warm and incredible, pricing is fair and wait times are quick.

Fantastic experience: Dr. Diaz and her team always take great care of my cats. They are so kind and understanding. My cat is usually very shy and hides but she feels comfortable and safe at Queen City.

Fantastic experience: I came here recently for an emergency visit with my new bird. Dr. Diaz and her team were so kind and informative. I felt at ease with everyone there. Unfortunately, my sweet little diamond dove didn't make it once we came back home. But I cannot thank everyone here enough for seeing me and my bird so quickly and being so patient with me as a new bird owner. Shoutout to Jules; they were so so sweet. Absolutely love the positive energy here and welcoming atmosphere.

Fantastic experience: Love the way we r greeted and offered something to drink. It's more like going to a pet spa than a Dr. We had a red eared slider. Looking 4 a vet that was knowledgeable about turtles was big on my list. Now we have Barnabas, a 6 month old kitten. They always make me feel like my animals r important to them and never hesitate to answer any question I have

Fantastic experience: We genuinely cannot recommend Queen City enough as a vet. They are always accommodating with all of our pets and do a FANTASTIC job treating them. •DOG- we have a very reactive dog (not aggressive ) and they ensure that he has plenty of treats to distract, a room with no windows, and even ensure the waiting room is clear of other dogs before he comes in to help him have a better experience! They have also offered medications to help calm him down when he comes. They are FANTASTIC with him and work at his pace to make sure he’s comfortable while we’re there •CAT- we have two cats- one elderly (13) and one who is younger (4). The younger one was diagnosed with FIP about two years ago and they led us in the right direction to get him treatment and honestly save his life. If it were not for Queen City animal hospital taking him in on such short notice he likely would not have lived through the month. They worked with us his entire treatment (over a year) tracking his blood work and physical state to ensure the medications were working. He is now happy and healthy and over a year in remission! Our elderly cat is much more shy but is always content when we bring her in. They offer a senior cat package we opt for that has a little bit more blood analysis to ensure she is in good health. We have never had a single complaint about them. The staff is not only great at their job(s) but also incredibly friendly. You can tell they all love what they do. We also enjoy that the environment doesn’t feel as ‘sterile’ as a typical vet and feels more like coming into a hotel waiting room. The only caveat of the practice is it is more on the pricey side but given all our animals have been through and how great the team at QCAH has been we are more than willing to pay the premium to ensure our babies health and comfort!!

Fantastic experience: I absolutely love the atmosphere here and the fact that they are fear free certified. My dog is an anxious vet visiter but Dr. Hreiz and his team made sure she felt loved and welcome. The patience this team provides is unmatched. I never felt rushed during my visit which is a huge plus because I was able to discuss all of my concerns without feeling uncomfortable. Thank you QCAH for being so awesome!!!

Fantastic experience: I just moved to CLT and needed a new vet for my (very anxious and has had horrible vet experiences) dog. I was recommended Queen City Animal Hospital by multiple people because they’re a fear-free facility that works with your animal to have a positive vet experience, and this was 10000% the case! My first visit ended up just being a “happy visit” to make my dog feel more comfortable in this new environment and they rescheduled me for the following week at no charge. Staff were very friendly, understood my dog’s needs, and didn’t push him past his limit. The facility is also very well-kept and has couches and blankets in each exam room to make your animal feel more comfortable! Very highly recommend

Fantastic experience: I just took my golden here for his yearly and we recently moved to clt so i was nervous finding a vet we love! Barley gets pretty scared at the vet and hates shots but when I tell you i think he wanted to stay longer I am not kidding!! This is the best experience I have ever had with a vet and we will be staying with them!! they are so gentle and understanding that it was a breeze!

Fantastic experience: Our senior dog had his teeth cleaned and was very well taken care of by the QCAH team! They called us during the procedure to give us an update on how he was doing and kept our worries at bay. We are very grateful for their compassionate care, both for us and for our beloved pets!

Fantastic experience: I’ve been taking my dog here since I got her in 2021. My dog has never had to be nervous about the vet (she’s also never met any strangers at that office) They’ve always had time for a phone call for guidance, which is always a life saver. The vets are wonderful people. Every time I’ve moved around Charlotte, I’ve never switched vets, and will continue seeing them. You won’t go wrong choosing Queen City Animal Hospital :)

Fantastic experience: QCAH is the best in Charlotte! I have taken my dog there since 2020 and have had multiple teeth cleaning procedures done and they are so caring, attentive and awesome communicators. I highly recommend to anyone to bring their pets to them.

Fantastic experience: I have been to several vets in Charlotte for my bearded dragons. This is the first vet ive been to where I felt appreciated, understood and valued. My previous vet was not sincere and didnt care to help me when my animals were sick. Im beyond grateful and blessed I found this place. They saved my bearded dragons life. I will only ever go to this vet from now on and only recommend them. Thank you Queen City. We all appreciate you here.

Fantastic experience: I recently switched to Queen City Animal Hospital after several years of subpar care at another clinic, and I couldn't be happier with my decision. From the moment we walked in, I was impressed by their LGBT-friendly environment and their exceptional care for my large breed Great Danes. Unlike previous vets, who labeled one of my Danes as aggressive, the team at Queen City embraced him with open arms. Their fear-free approach has transformed our visits into pleasant and thorough experiences, significantly reducing stress for both my pets and me. The staff is incredibly pleasant, easy to talk to, and genuinely cares about their patients. Their pricing is extremely reasonable, especially considering the high quality of care provided. The facility itself is beautiful, and the outdoor exam area is a fantastic convenience for my larger dogs. All in all, Queen City Animal Hospital is amazing and wonderful. I highly recommend them to anyone looking for top-notch veterinary care in Charlotte. You won't be disappointed!

Fantastic experience: Excellent care provided by the whole staff. After a not so great experience with another veterinarian, the staff made sure our sweet, but large German Shepherd gets the best care. Fear free is the way to go!

Fantastic experience: Sadly we had to let go of our Wally today. They did everything to accommodate us and the staff was amazing. We are heartbroken but they made us super comfortable and would recommend them 100%

Fantastic experience: Queen City Animal Hospital has provided us with excellent care and advice for our sweet Rosie. The doctors and staff are so attentive to her medical needs and treatment plans. We always know we are getting the best of the best in veterinarian care from this practice. The staff have always been so friendly and eager to answer any questions we may have during visits. So thankful I found this Hospital for Rosie and I eagerly refer friends, neighbors and family to this hospital!!

Fantastic experience: I recently visited Queen City for the first time and was thoroughly impressed with the level of care and professionalism provided. From the moment I walked in, the reception staff and nurses made me and little Zoey feel welcome and comfortable. The clinic itself is clean, modern, and well-equipped, which immediately put me at ease. The veterinarian we saw, Dr. Diaz was incredibly knowledgeable and took the time to explain every aspect of my pet's health in detail. They stay up-to-date with the latest advancements. I also appreciated the follow-up call a few days after our visit to check on how my pet was doing. It’s this level of attention to detail and genuine care that sets Queen City apart from other clinics I’ve visited. The prices are comparable to other clinics located within a larger city. In addition, they take care of my grand-dog, Remy. My daughter is very satisfied with the care they provide. I highly recommend Queen City to any pet owner looking for top-notch veterinary care. Thank you for all that do!

Negative experience: I acquired a senior dog after my father died on Christmas Eve. I immediately brought him in for a well check as soon as I was back in town after getting him, and they wouldn’t touch him without giving him a rabies vaccine because I couldn’t get a hold of his old vet because they were closed for the holiday. Super inconvenient time to die, I know. Absolutely no wiggle room for that. I understand policies being in place for a reason, but sometimes you just READ THE ROOM and help the old dog with the new owner trying to do the right thing. Anyway, we have been trying to save up enough for him to have the ultrasound they said he needed but kept falling short (one of our other dogs got sick so we were responsible and brought her in for a check up, then our other dog was due for his annual and I didn’t want to be refused treatment down the line because something wasn’t current so that slowed things down financially) but finally it was Buddy’s turn and we scheduled his ultrasound to the tune of $600. It was inconclusive but a biopsy on some nodules they found was suggested, so again, trying to do the right thing, and trying to be thorough, I agreed to this procedure. The dog’s main issue is his weight (he’s skinny) and no one even weighed him when he was there for his ultrasound so we don’t know if that’s improved or not. But I took him for his biopsy anyway. They sent me consent forms 2 hours after he’d been dropped off that I missed because I was tied up, and got snarky with me on the phone because they were sent at 10:45 (it was after noon when I saw it). And I’m just dumbfounded why they wouldn’t have handled that at drop off, instead of making it my problem hours after the fact. Here’s where they’ve lost me, finally. In the consent form it says that if the sedation causes my dog to go into cardiac arrest, that they can perform CPR but it’ll cost me $200 and up (so unknown, potentially endless cost). And you have to choose between DNR (Do Not Resuscitate….let him die) or CPR. CPR at a completely unknown price. Should the unthinkable happen, I have to choose between them doing the right thing for a cost I don’t know if I can afford, or let him die. I am not an idiot and I understand that vet care has costs (as Dr. Diaz explained to me in her most condescending tone) and I have paid my fair share of them and will continue to do so. But the way this office will ensure that if you’re not overflowing with wealth, then you cannot provide your pet with everything they might need is astounding. They also note on the consent form that while the pet is sedated and you’d like anything extra done, you can have their nails trimmed for $27. Let that sink in. Your pet is asleep and cannot move, and a few little effortless snips of a toenail is going to cost you another $27. Ah yes, patient care, the top priority. I used to work for a vet and I’ve seen him try to save many lives, sometimes successfully and sometimes not, and he never itemized it afterward. They got a bill for what was discussed but doing the right thing was always free. Also, as techs, we just trimmed dogs nails if they were under because it was easy and a nice thing to do. Got their eye boogers out, got rid of a mat in the fur, whatever. It wasn’t a thing. Dr. Diaz also tried to tell me we had discussed this, but we had not. She told me that the procedure might make him bleed a lot so if that happened they’d have to keep him around for monitoring, but never once said if he started to lose his life, it was going to cost me. The lack of morality in having an owner choose that sort of thing is something I cannot support and will no longer do business with people who think that’s a solid practice. But heck, at least y'all have stellar social media presence and booze in the waiting room. Pet owners really love when that’s what’s prioritized. The important stuff. Pardon me as my eyes roll all the way around the block. Cheers.

Fantastic experience: Queen City Animal Hospital is an amazing vet! I have been taking my dogs there for the past 2 years. They are very thorough and really take the time to listen to my concerns and address all issues during the appointment. The staff recognize my pups and they always fit us in when an emergency visit is needed. Highly recommend QCAH!

Fantastic experience: The best animal hospital in the South. They’re KIND, helpful, so efficient, and make every step of the process smooth. We’ve had a range of experiences with QCAH - from puppy checkups to helping a pet across the Rainbow Bridge. We love them forever.

Fantastic experience: Everyone and everything at Queen City Animal Hospital is top notch. They go above and beyond for my anxious senior dog with lick mats, patience, and respecting his quirks. The staff is so flexible to ensure my dog is comfortable at every moment. Dr. Diaz ensures we understand everything and allows time to make decisions. My favorite part is how my dog rushes to the scale when we walk in - he dreaded every moment at our previous vet. I look forward to appointments knowing that they care for my dog as much as we do.

Fantastic experience: I first went to Queen City because my dog had a mass on his side. It ended up needing removed and was cancerous. I thought the cost of surgery given how large and invasive it was, was reasonable. He had a HUGE incision and it healed beautifully! I continue to take him because the care from the front desk staff, the techs and Dr. Diaz has been amazing. I highly recommend!

Fantastic experience: Amazing experience! Staff was incredibly welcoming and calming for a very stressful visit for my bunny. Wonderful experience!

Fantastic experience: Brought my vet nervous dog Cleo here and everyone was so great working with her! She was not in the mood for an exam at our first visit and everyone was understanding and instead took the time to introduce her to the staff, let her explore the office and get lots of treats to make it a positive experience. While we didn’t even get to have an actual visit the staff and Dr. Black spent nearly 40 minutes with us. We have a follow up scheduled with happy drugs, looking forward to seeing her progress with her vet anxiety!

Fantastic experience: My pup is absolutely terrified of the vet office, but the staff here are all so kind despite the extremely high levels of anxiety my dog exhibits. Mel was extremely helpful and took ample time to answer all of my questions and concerns prior to even booking an appointment. I was given options that allowed back up plans to be incorporated and pricing is extremely transparent and fair as well. Everyone I encountered immediately made me feel comfortable having my dog in their hands. Happy to have found Buzz a place where I know he is safe and will be taken care of! (Buzz is thankful, too! I promise!)

Fantastic experience: We love taking our cat and dog to Queen City AH! Each room is curated for the type of animal you bring, making it a very smooth experience. The staff is very friendly and accommodating. Highly recommended!!

Fantastic experience: My dog and I adore Queen City Animal Hospital. We have always been treated with kindess and care. My dog leaps towards the door when we arrive. He knows he will be rewarded with treats and love. The care QCAH provides is top-notch!

Fantastic experience: I just moved to the area and needing to bring my pup in for some vaccinations. The staff and vets are very welcoming and friendly. The staff even provided me with advice on getting the best rates on this and future visits. I am very happy I made the decision to use this vet!

Fantastic experience: The vet went above to make sure my dog was comfortable throughout the whole exam. She gave her treats and lots of cuddles to calm my dog who had a little bit of anxiety. The staff was so friendly and offered refreshments and your own room to be with your dog the whole time. Will be coming back here for sure. I hope everyone is able to come at least once to Queen City Animal Hospital!

Fantastic experience: We adopted two kittens. We chose to return to Queen City Animal Hospital as Dr Jay Hreiz is terrific. He knows what he is doing and he cares. The staff is also wonderful. I am 72 years old and used alot of vets in NYC and Wilmington, NC. Queen City is the best!

Fantastic experience: Had the most amazing experience at QC Vet! Everyone was so kind from the get go and make importantly, the staff was so gentle and sweet working my pup. 10/10 experience and would recommend them to anyone!

Fantastic experience: I highly recommend QCAH and we'll be patients for life! The whole staff is incredibly welcoming, knowledgeable, and helpful. A special thank you to our doctor, Dr Black, for taking such remarkable care of our boys. She is attentive, extremely capable and knowledgeable, kind, and gentle. We love that QCAH is certified Fear Free and our boys even enjoy their visits to the vet now! Their rooms are cozy and private and they always provide suitable treats, even hydrolyzed protein treats for my dog with severe allergies. I can't recommend QCAH enough if you have a pet (even exotic animal). Thanks to the whole staff for providing comprehensive care and even emergency care when I've needed it!

Fantastic experience: Came in for a wellness check & toe nail trim for our 5 year old cockatiel. They asked all the right questions and the exam was very thorough. Everyone was really nice, and pricing was very reasonable. Highly recommend this vet office for your birds!

Fantastic experience: Great vet, taking perfect care of my cat Smokey and works with my insurance to ensure coverage. Some how I accidentally set a one star a week ago. I blame Smokey and have edited it to have a 5star review.

Fantastic experience: We had a fantastic experience at our first vet visit with QCAH. Everyone was really nice and the place was inviting. We were able to take care of all paperwork and payment inside the exam room. Dr.Cline was great and answered all my questions. She also sent helpful info to my email for raising a puppy.

Fantastic experience: We all want nothing but the best for our pets, and Queen City Animal Hospital truly delivers the best. Each staff member I've interacted with has been kind, helpful, professional, and communicative. I chose to make the switch after bad experiences at another office, and landed on Queen City after reading great review after great review. The online praise is well-deserved! They're a true fear-free facility which helps showcase their desire to provide top-tier care. It's also important to note how transparent they are with pricing at each appointment. I cannot recommend them enough!

Fantastic experience: Amazing! They took great care of my guinea pig and handled her with great care. She didn't squeal or seem extremely frightened. The vets were very understanding and the information delivered was clear. Please consider this practice if you have guinea pigs!!!

Fantastic experience: The entire team at QCAH is amazing! The high level of care and compassion they show shines through in every interaction. I especially like that, during my most recent visit with my cat for a wellness check up, the majority of his exam was performed while I was in the room, even his blood draw. My cat was calm and relaxed the entire time. Thank you all so much!

Fantastic experience: So incredibly grateful to have found the fantastic fear free practice at Queen City Animal Hospital after moving to Charlotte! If your pet needs a little extra grace and assurance at the vet, this is THE place in Charlotte for your pet family! Our senior small dog has isolation and confinement distress, and is nervous of his face and feet touched/prodded due to health-issue related pain from his previous life before we adopted him. We could not be more impressed with the care and dedication the QCAH team had to making our dog as comfortable as possible for his first semi-annual exam. What a relief to find a new vet team like this after moving cross country! It started with a follow up to suggest we give him a little extra time to settle in after scheduling his first appointment online toward the end of the day. (Scheduling was also easy.) I felt fully informed and listened to from the pre-appointment call and through his whole appointment. At his appointment, the techs were incredible with him, and we’re impressed with Dr. Cline’s expertise and ability to get our Shih Tzu through the rest of the stressful vetting without incident and without any signs of regression post-appointment. That is the ultimate benefit and proof in the pudding of fear-free practices, and shows the quality ethos of the professionals at Queen City Animal Hospital. The appointment room and entire practice has a homey comfortable environment that even settled my own human anxiety. He wasn’t hesitant at all at his follow up appointment- a great sign and testament to their inclusive approach to care. They also vet cats and other small animals like reptiles, they even have ones that live there! I highly recommend this vet, and I am confident we are in perfect hands at QCAH through our lil guy’s golden years.

Fantastic experience: Queen City Animal Hospital is the very best. I bring all of my animals here, * 2 kitties, a bunny, and chameleon*, and every time we come it is nothing but a positive experience. The Vets, staff, and Vet techs are all so nice and friendly and they genuinely care about my pets and making sure I understand what their treatment plans are. I really couldn't praise this office more with how they run their practice. Also to note that they are extremely affordable especially for the exotic pets and their state of the art technology that they are using, i.e. laser therapy, etc. Specifically, Jordyn, one of the vet techs, is always so friendly and sweet to my pets and I really appreciate her for that. I will always recommend Queen City to all of my friends and colleagues for all of their veterinarian needs.

Fantastic experience: This is one of the best veterinary offices I have ever been to. They always treat my fur babies with so much love. They take a gentle approach, and I always feel like my pets are being taken care of in the best way possible.

Fantastic experience: Our furbabies are special and take a very soft hand when going to the vet. Queen City Animal Hospital has always been fantastically patient with our babies. Their fear free approach and amazing staff have always worked great with our puppies. I can't recommend them more.

Fantastic experience: This is an awesome animal hospital. Rambo the Rabbit and I were anxious to be there, but the staff and doc made us comfortable. They take time with you and they actually care! 10/10 all around.

Fantastic experience: I love Queen City Animal Hospital. My dog had dental surgery, and they walked me through every step, gave clear/thorough after care instructions, and took so many measures to ensure he was comfortable. Best vet in Charlotte!

Fantastic experience: We recently moved to the area and both our dogs needed care, after some research Queen City was one of my top two choices. They were quick to schedule us, winning their place as our new vet and we were not disapointed. Queen City was excellent! Great parking, calm atmosphere, clean facility and highly educated providers! We saw two of their vets and both were awesome! Plus, once you're a patient you schedule appointments online which is a huge plus!

Fantastic experience: This is the best vet in NoDa and Charlotte! Dr. Black is truly the most thoughtful and kindest vet we have ever taken our dogs too. She is so thorough and detailed and truly treats your dog like her own! The entire staff is always friendly and attentive; we have never once had a bad experience here. If we didn’t move out of Charlotte I would take my dogs here forever! So thankful for the entire Queen City staff and truly can not say enough great things about them.

Fantastic experience: First time taking my 2 year old Goldendoodle Ollie after our big move to Charlotte. The staff was great with him, and I have nothing but good things to say about Dr. Diaz. Ollie also loved them, and I could tell he felt safe and cared for during our visit. It's easy to say they will be my new veterinarian moving forward. I highly recommend Queen City Animal Hospital if you are looking for a new vet.

Fantastic experience: We love QCAH and Dr. Black!! They are professional, knowledgeable, reasonably priced, and great communicators. Our two dogs get great care and always seem at ease. We went to Banfield for years and are so glad we made the switch.

Fantastic experience: I cannot recommend Queen City Animal Hospital enough! The staff goes above and beyond to ensure that my cats feel at ease during each of their visits. The extra effort they put into creating a comfortable environment makes all the difference. I’m so grateful for their dedication and compassion!

Fantastic experience: I can’t say enough great things about QC animal hospital. We’ve been taking our two dogs for around two years, every staff member is so helpful, welcoming and seem to sincerely care for our pups. Anytime I’ve had a concern they’ve helped work us in for a same or next day appointment, which is a huge sense of relief. I highly recommend them to everyone that is looking for a vet.