St. Francis Veterinary Hospital
Information about St. Francis Veterinary Hospital
Opening hours
- sunday: (closed)
- monday: 7h-18h
- tuesday: 7h-18h
- wednesday: 7h-18h
- thursday: 7h-18h
- friday: 7h-18h
- saturday: 8h-13h
At St. Francis Veterinary Hospital, located in San Antonio, we are passionate about caring for your pets. Our mission, inspired by the Patron Saint of animals, is to provide the highest level of care and empathy to both our patients and their owners. We believe that all pet owners deserve access to quality medical care without compromising their pets' well-being.
We offer a wide range of services including wellness exams, vaccinations, dental care, parasite control, as well as surgical options and preventive care. From common pets like dogs and cats to exotic species like birds and rodents, we are equipped and qualified to meet various needs.
At our hospital, we value the relationship we build with our clients and their pets. We take pride in knowing that our efforts lead to success stories and satisfaction, as reflected in our clients' testimonials. We offer a warm and professional environment where every animal is treated with the care and respect they deserve.
Additionally, we have an online store that allows you to purchase products and food for your pet at competitive prices, and our PetOne app makes managing your pet's health easier and more convenient. Don't hesitate to book your visit today and experience the difference at St. Francis Veterinary Hospital.
Our comment from InfoVet about St. Francis Veterinary Hospital:
St. Francis Veterinary Hospital is a highly regarded veterinary clinic known for its caring and compassionate staff. Visitors frequently praise the polite and attentive team, which includes experienced veterinarians who take the time to explain treatment options thoroughly. Clients appreciate the clean and welcoming environment, highlighting the efficiency of services such as quick appointment scheduling and minimal wait times.
Some key highlights from customer feedback include:
- Exceptional Compassion: Many clients commend the clinic for its empathy during difficult times, especially when handling end-of-life decisions for pets.
- Friendly Environment: The staff is consistently described as friendly and approachable, making it a welcoming place for both pets and their owners.
- Comprehensive Care: The clinic is noted for its thorough examinations and detailed explanations, ensuring pet owners feel informed and involved in their pets' healthcare.
- Quick Service: Many clients are impressed with the speed of the service, often being able to get same-day appointments.
- Affordable Pricing: Although some customers express concerns about pricing increases, many feel the value of care provided justifies the costs.
While most feedback is overwhelmingly positive, a few clients have expressed concerns regarding specific experiences, particularly related to the handling of sensitive cases. However, these instances seem to be exceptions rather than the norm.
Overall, St. Francis Veterinary Hospital remains a top choice for pet owners seeking a caring and professional environment for their beloved animals.
Services
St. Francis Veterinary Hospital: Reviews
Fantastic experience: We are visiting from out of town and my pup had a pretty good gash between 2 toes. They were able to fit us in. The entire staff I interacted with was polite, informative, and worked well with my Gary. I highly recommend this vet office. They will be my go to should we ever need care when visiting again.
Fantastic experience: A friend recommended St. Francis to us, and I’m so thankful we went. We recently had to take our baby there for end-of-life care, and the entire staff was incredibly compassionate. From the moment we walked in, the front desk staff, technicians, and doctor all showed such genuine kindness and understanding. They gave us the time and space we needed with our fur baby and treated him with so much love and dignity. In one of the hardest moments for our family, their compassion meant everything. Thank you to everyone we came in contact with.
Fantastic experience: My baby got a dental cleaning there and they did a wonderful job! The staff was amazing and informed me well about what they did, things that could help, and aftercare! I’m very satisfied with my experience here and how well they treated my dog, thank you!
Fantastic experience: Very clean office, spacious. Staff was welcoming and the doctors and assistants were very attentive and helpful! So happy I found this vet, after looking for the right one!! Highly recommend!!!
Fantastic experience: Took our 5 1/2 month old puppy for booster vaccine and monthly heart, flea and tick meds. In and out in just a few minutes. I love this vet practice. Took our 1 yr old Golden in for her vaccines, staff and doctor were extremely nice. Great vet hospital
Fantastic experience: Best experience I have had in a veterinary office. The staff are very helpful and patience when explaining the next steps and my dogs situation. I highly recommend the office.
Fantastic experience: The people in this place are very caring very helpful. The doctor was very caring. He took his time and explaining things and listening to our questions and answering the question very knowledgeable.
Fantastic experience: So grateful that we found this place. The entire team is so friendly— from the front desk staff to the vet tech to the vet— I’m just truly floored with the attention and care I received. They answered every one of my questions, talked me through a care plan for my cat and were so assuring. I’m incredibly happy to have established ourselves here and look forward for them to meet the rest of my fur babies.
Fantastic experience: Great customer service. Very clean and friendly place to take my Dog Tommy
Fantastic experience: My kitty Nala had a UTI and I called early in the morning and they were able to get her in , in between appointments I was very pleased with their kindness and helpful service. Thank you taking care of her
Fantastic experience: Very professional, polite and affordable. Dr Ruiz is attention and answered all my questions and put ne at ease.
Fantastic experience: Dr. Olivares and his crew are ALWAYS amazing. I was able to get in pretty quickly for him to see my dog since she had an abscess reappear from last year. Dr. O. took a sample from the abscess and found that it's the same thing she had last year and we discussed a treatment plan for her. Side note. My dog is a protective barker and everyone at St. Francis is always so patient and accommodating with her shenanigans. Thank you!
Fantastic experience: I found this place when it came time to say goodbye to my dog of 14 years. From the first phone call to our final goodbye, this office was professional, kind, and compassionate. Each person that interacted with was so wonderful. They treated our situation, both emotional and financial, with grace. They treated my 9 year old son and I like actual people going through something hard rather than strangers there to pay them, unlike other vets I’ve encountered recently. Thank you, St. Francis, for helping our boy cross the rainbow bridge comfortably and for your kindness through a very difficult time.
Fantastic experience: Great people and nice doctors, very happy and my tater tot is doing better, provide all the answers to all the questions i ask.
Fantastic experience: I'm a "snowbird" visiting from Michigan for 6 months. My Service Dog Jack was struggling with allergies (he doesn't have allergies) he suddenly incurred. St. Francis took us in right away as a new patients, gave Jack a thorough exam and determined not only was he experiencing environmental allergies, but had an "angry" ear infection. Dr. O prescribed medications and he's improved 100%. St. Francis Staff are welcoming, friendly, professional, knowledgeable and explained EVERYTHING to me. Thank you for an amazing experience. What an amazing Veterinary Office! Highly recommend their services.
Fantastic experience: Friendly, caring staff. Worked well with my dogs and listened to my concerns.
Fantastic experience: We are visiting our daughter and our 9-yr old cat became concerning. Fast appointment, great staff, thorough and kind doctor. They will work with our vet in AZ to maintain consistent care for our car. Being honest, I much prefer this vet over our one at home.
Fantastic experience: Amazing vet I'm so glad we found them. I was super nervous about my cat being spayed but the vet reassured me and my husband throughout the entire process. They did a wonderful job with her spaying and she recovered so well because of them. This is the best vet hospital to go to!
Fantastic experience: Excellent service! All staff were awesome, courteous and polite. I’ve been bringing my pets here for years.
Fantastic experience: Update: Leo was getting scratchy, but they didn’t have an appointment for Friday. I want to say Bri helped me over the phone with temporary allergy fix until we could get in the following week. Super helpful and really caring. We did come back for the cytopoint shot, and everyone was so nice even when Leo was “talking” to the other dogs. Update: Took Leo in for a quick allergy shot. Very quick and easy. He’s on his way to feeling better. Update: Took my Leo in again for another ear infection. Really like his vet, Dr. O. I get the feeling he really cares. Keeping a pet (family member) healthy isn’t cheap. I appreciate the fact that they will talk though the options to keep your fur baby healthy. Took my Leo in for an ear infection. Everyone was really nice and very professional. I was glad I was able to get a same day appointment. Unfortunately the wait was longer than normal.
Fantastic experience: I love the care Dr. Ruiz and the staff give my dogs.
Fantastic experience: We had to euthanize our family pet and Dr Lara showed empathy, kindness and compassion. The staff was also very friendly and I felt the cost was reasonable.
Fantastic experience: I recommend st Francis for all your pet needs. Staff is so caring .
Fantastic experience: I can say I love all these amazing people at St Francis. I have been coming here for over 5+ years. They always remember my partner and I and of course our babies by name. They greet everyone with love as you walk in. I will never go to another veterinarian office.
Fantastic experience: We had an excellent experience at St. Francis Veterinary Hospital for our kitten Charlie’s very first clinic visit since joining our family. Our breeder had already started him on his first two vaccines, and today he received his third vaccine along with his rabies shot — so he’s officially good for the year. From the moment we walked in, the entire team made what could have been a stressful milestone feel calm, gentle, and reassuring. I was especially impressed by the kindness, patience, and attentiveness shown to Charlie. The staff handled him with such care, explaining everything clearly and taking time to make sure he felt safe and comfortable. Their knowledge and attention to detail were evident throughout the visit, and I never felt rushed or dismissed as a pet parent. It’s clear this clinic genuinely cares — not just about animals, but about the people who love them. We’re grateful to have found a veterinary home for Charlie, and I’m confident he’s in excellent hands at St. Francis. Highly recommend.
Fantastic experience: Awesome place , awesome service ,I wouldn't bring my cat any place else!
Fantastic experience: I highly recommend this Veterinarian hospital. They go above and beyond for their client.Seeing you as soon as possible and with true compassion. They allow you to care for your pet without the humongous price.But still giving the best care. They are friendly and understand your pet's needs.
Fantastic experience: In and out quickly. Abby didn't have any issues, she wasn't stressed. Good job.
Fantastic experience: Front office Staff was very friendly and they had availability on the day that I needed. Dr Gallardo and her team were very courteous and mindful of my furbabies needs.
Fantastic experience: Thank God for St Francis! I've been looking for a new veterinarian closer to where we live and this place worked out perfect. Every staff member I've talked to is very knowledgeable, patient and helpful. This was Munchie's first visit and everything was done highly professional. So glad I've crossed paths with this place. They gave us a first time patient discount, advised me of the blood work special they have this month and even a coupon for Munchie's wet food. I could tell that the staff had an interest in saving me money where possible which I definitely appreciate. Munchie will definitely continue her healthcare here!
Fantastic experience: Great service as always. They take care of your fur babies very well and offer their honest opinion and best options for care.
Fantastic experience: This was my first visit to St Francis Veterinary Hospital. The staff at the front desk were friendly and respectful. The technician greeted us with big smile, also very friendly. Overall it was a great experience! I will definitely take my puppy back.
Fantastic experience: It was our first visit, and it won’t be our last! Dr Ruiz was so helpful and took good care of our dog and he’s just what we are looking for. He spends time with you and explains things thoroughly. The vet assistants are equally good at what they do and very friendly. If you’re looking for a vet to take care of your little family member, this is the place!
Negative experience: This will be a two part review. I should have reviewed last year when I came in. In 2024 I brought my dogs for their annual shots but 1 is deadly allergic to a shot and the office and back was more chaotic then usual. At this time I've been coming to Dr Musquiz for many years and spent thousands of $ here. I'm unsure what happened when they gave my sensitive dog her shots but she had a very bad allergic reaction (the exact same as she had when given the one shot they were not supposed to give). Not sure if they mixed shots up as they do both dogs in 1 appointment but originally I got told I would get my dog back after the tech gives her the Vax (later I found out the tech shouldn't have been the one giving this shot). I received a few reasons what happened that day but no one was quite sure really what happened but they gave me some meds and I took her too another vet to verify the most likely thing is they mixed up the shots and put the labels on the right records. They failed to follow there normal procedures that day and my dog could have lost her life. This was the only time I've had an issue here and was very disappointed. If you have a sensitive case you may second guess here and also ask for them to give their shots in the room to allow you to verify (didn't know this was an option).
Fantastic experience: All staff members are amazing , so friendly and supportive . I’m getting laid off from my job on Dec 16th and I needed some services done for my chihuahua they helped me out tremendously I appreciate them so much . They always come through for me . Such a fantastic place to take your pets .
Fantastic experience: Been coming here I few years now with our pets I love the staff very helpful and customer service is always great! DEFINITELY recommend them for all your pets needs!!
Fantastic experience: 5 Stars Our girl Summer was recently diagnosed with cancer, and while this is never the kind of news any pet owner wants to hear, Annette and Dr. Gallardo were exceptional. They were professional, compassionate, and incredibly knowledgeable. They took the time to walk us through every option and detail, and they patiently answered all of our questions. We never felt rushed or pressured. I’m very in tune with my dog’s behavior, and it was clear that Summer felt comfortable and safe with her new techs and veterinarian. That alone speaks volumes. We are extremely thankful for their care and support during such a difficult time. Highly recommend.
Positive experience: Clinician and Veterinarian were extremely kind and direct. The expense for a blood test for a minor fever and potential infection were and are ridiculous, $605. 5 stars for the customer service experience but 1 star for the expense, split the difference.
Fantastic experience: I've decided to switch all my pets to this clinic. The staff is always very friendly. The techs and even the veterinarians never seem rushed to get me through the door (which hasnt been thr case with veterinarians at other places). They have answered all my questions and have helped to ease my mind with issues my fur babies have had. They have always taken the time to discuss options within my budget. I've been able to get appointments within a day, and trust them with my pets.
Fantastic experience: The staff here is very attentive and kind. They helped our family with our very old dog. They are so very understanding and we're great with our sweet baby
Fantastic experience: We are new to town and wanted to make sure we found a good vet for our 2 dogs. They were transparent about pricing and had good communication throughout. Very friendly staff! !!
Fantastic experience: Great vet checked out my pooch - exceptionally kind and knowledgeable. Vet techs and front desk staff are warm and friendly and they take good care of you!
Fantastic experience: Dr. M. is thorough and really takes his time. Friendly staff. Happy to have found this practice for our time here in Texas.
Fantastic experience: Excellent service and very courteous employees. Been coming here for years and always have great service
Fantastic experience: It was our first vet visit here in San Antonio. Staff is so sweet and Dr Musquiz was so nice and informative!
Fantastic experience: St. Francis veterinarian great place to take your babies for check up staff and Dr. Reyes are very caring
Positive experience: August 29th I did business with this"vet". I am on a fixed income with no credit cards or savings. My 12 yr old pitbull mix had mobility issues, lumps under the skin, digestive issues, black skin eruptions, and occasional confusion with aggression towards my roommate's grandchildren. So I saved my money starting in June and had enough to pay for end of life care On the 29th I did what I felt was the best thing to do for my situation and my pet. I tried to explain what was going on with Faith but, was interrupted by the "vet tech" whom decided my dog had allergies and she can give Faith monthly injections. Apparently, she is made of money, I am not. I pay my rent being a live in care taker. My decision might not be the choice she would have made but, you'll never know cause you weren't going to listen to me. Yes it was obvious I was being judged. A couple weeks later I get a "sympathy card" in the mail. It went on about how sorry they were regarding Faith 's "mercy killing". That's what was written on the card. So now I get to feel guilty as well as sad because I did what I thought was best for my dog. Don't judge people until you have been in their shoes.
Fantastic experience: Went in for a second opinion for my senior dog and was given different options on how to treat her condition. Liked that we weren't pushed to go the expensive way.
Fantastic experience: I just moved to San Antonio last year and was lucky enough to find Dr. Gallardo at St. Francis. One of my fur babies passed away unexpectedly. She did her best to keep me informed and to console me. Everyone there that day was very nice. I also take my other fur baby there. Very friendly staff and Dr.
Fantastic experience: I have 2 English Mastiffs. My adult mastiff gets very nervous when it comes to getting weighed. He acts like he’s getting on a tight rope. The other one is a puppy. They were so patient with both of them. I really appreciate that. We were there mainly for vaccinations.
Fantastic experience: Dr. Ruiz has cared for my animals for years and years. I recently moved further away from the clinic, tried another Vet Clinic closer to my new residence, and ended up returning to St Francis to bring my cat back to Dr Ruiz. He's worth the drive based on the extraordinary care he provides to animals, and their humans. Recently he saw my elderly cat who was not eating food or drinking water. As always, he has the best interest of the animal and quality of life is always a priority. My fur baby is recovering and starting to eat again. Dr. Ruiz is a very wise, compassionate Veterinary Doctor, and he clearly loves animals. He's also a pretty awesome human being. Thanks, Dr. Ruiz and St Francis. God bless you all!
Negative experience: I have used St Francis for over 6-7 years! I love Dr. Ruiz he’s so amazing and took care of my Maltipoo for her entire life and when I got another puppy I brought her here. Unfortunately I am not working and the cost for vet services are up there so I have used low cost services and you would think they would be more understanding and still be helpful when I’m needing records, prescriptions for my dogs medication knowing how much money I HAVE spent there. Nope! I have a hard time getting stuff I need for outside services and today I was made to feel like if I’m not using them they aren’t going to help me which led me to write this review. Like I said Dr. Ruiz is so great and when I went back to working I would have come back to them because he’s so amazing but when front end staff does stuff like this I do not want my hard earned money to go to a place who hires people who don’t care about peoples circumstances. Why spend $4-500 when you can spend $30-50 and before it was because of the great service and loyalty but when a company isn’t willing to help in a time of difficulty it just shows true colors. They said this would be the last prescription they could give me without using them and said it was be ready. My husband went on his lunch break 2 hrs later, after me emailing (Roxy- pretty sure she’s management of some sort) timeframe of pick up and it wasn’t ready. The doctors are great here but not so sure about the rest of the staff anymore, or at least when you can’t afford going to them only. Very disappointing after spending thousands of dollars throughout they years.
Fantastic experience: Hello, i came in for a nail trim for my dog and had Annette help me out. She was very good and seemed very good with animals. My dog is usually wild at the vets appointments but seemed to love Annette. She did an awesome job and was very nice!
Fantastic experience: New client. Pleased with quick service, knowledge of my pets specific breed and advising on ways to administer meds for the comfort of my animal. Didn't try to charge for unnecessary products or procedures. This will be where I bring my pets from now on and recommend to others.
Fantastic experience: We recently had to take our boy Rorshach there for the very first time, and they were so helpful to us. Dr. Cooper was really kind and informative, she put us on the right path and really saved us from so much strain. We cant thank you enough Dr.Cooper!
Fantastic experience: Hello, I took my 2 cats in to St. Francis a couple weeks ago and I wanted to mention that Dr. cooper and her technician Annette were very empathetic and professional. I’m new here in town so it’s been hard to find good medical help especially with the pets.
Fantastic experience: It is always an excellent visit. The office is very well organized and managed. Staff is courteous, caring, and extremely efficient. As to the doctors, Dr. Ruiz who is our vet - I cannot say enough good things about him. He is caring, kind, definitely an expert in his field - I am relieved we found such an excellent group of doctors and office personnel - I won't go anywhere else - I wish they managed a ER hospital - we could certainly use them.
Negative experience: I hope you are reading this post because you need to know how they treat your babies and take you out of the loop when thing change from what you discuss with them. I took my dogs in for a teeth cleaning and because l have a dog with bad anxiety l ask when we made the appointment if we could make her his first surgery for the day and the vet said yes. That was the only way l was going to let her have the cleaning. l would pic her up after two because that is the earliest you can pic them up after the proseddger. Well l also had another dog that has no problems too getting her teeth done too. Well l received a call saying that molly the one with no problems some how a door got shut on her tail and the doctor took her back first to care for the tail and since he had her back there they just did her teeth first. Now the spot on her tail was superficial as l checked out at home so why couldn't a tech do that while my poor girl is sitting in a kennel with her anxiety and found out they gave her a sedative with out my approval. Now my molly girl just bit me because l was checking her tail out because she was chewing on it and has been just laying around since she got home on Tuesday and this is day three. Now the vet has released us because l was very upset for all that happen and yes l mean very upset because l felt that they took the care out of my hands and didn't let me in on the changes or ask about if it was OK to give Paisley the sedative wich l try not to use drug unless need. Things weren't done the way we set it up for my girl with the problem and what happen to the other dog in their care. I called today and they won't see her back to check up on the tail when she is in pain and bit me. They told me to take her somewhere else and won't pay for the bill when they did it. Why should l have to incur another bill for what they did to her.
Fantastic experience: Siren, our black cat was neutered on Tuesday. The staff took excellent care of or furry pet. We always take all our pets to St. France’s.
Fantastic experience: This is my second time bringing my cat JJ here and the Vet Doctors and staff have been so kind and helpful.
Fantastic experience: Dr. Musquiz and staff have been taking care of my senior Morkie dog for 3 years and have been awesome with his yearly visits, vaccinations, dental cleanings, and preventative treatments. I highly recommend and trust this hospital with my fur baby. This dog mom can look forward to more healthy senior years with St. Francis hospital care.
Fantastic experience: My dog hates going to the vet, I was pleasantly surprised to how quickly she warmed up to the staff. The doctor was nice and knowledgeable, he even went above and beyond to research different types of supplements for my girl. 5/5!!
Fantastic experience: First time visit. Called and got in the same day. We were welcomed in and very happy with the professionalism shown by the staff. They were very attentive and listened to what we had to say and answered our questions. We found our vet!!!!!
Fantastic experience: I love my fur-babies vet and staff. Dr. Michael Ruiz is a very loving, understanding and a very good listener when I have concerns. Always greets with a smile. The staff is also nice and very helpful with questions and concerns. I feel very welcome when I go to the office. My fur-baby gets treats at her visits also.
Fantastic experience: Excellent! I appreciate the care and attention from everyone ar St.Francis Veterinary Hospital. Dr. Cooper is an amazing veterinarian. The entire staff is caring and loving towards my pet. I recommend St.Francis Veterinary Hospital 100%
Fantastic experience: Called early in the morning and they were able to get my Oreo in as soon as 8am quick and fast service. The veterinarian was very helpful and explained everything to me. I am very happy with the help we received.
Fantastic experience: From check in to check out, the experience was amazing! Friendly & smiling staff! My husky was ill & we were so worried! Dr. Cooper explained everything in full detail, gave us the meds needed. Price I paid (which was very conservative) was worth it! I have 6 huskies & i will be taking them to St Francis going forward!! Thank you all for care, friendliness & professionalism!! Red is fully recovered!
Fantastic experience: Everyone who has been here and loves it say "Aye" My cat hated it but its just because he's a little criminal and refuses to cooperate. Dr O is amazing and everyone should bring their pets here forever and ever until the end of time.
Fantastic experience: our urgent pet need was treated right away! the dr and vet tech were so nice! fish thanks y’all !
Positive experience: My scheduled appointment was only a little slow in getting into a room with my cat. The wait in that exam room was a bit longer. The tech was friendly and knowledgeable and took ear swabs to check out. The Veterinarian did a pretty thorough exam and confirmed ear infection. My main complaint is the rate of price increases. The $79 comprehensive visit is high for an obvious ear infection. The cytology charge $52 seems high, but what really was surprising was the little bottle of ear drops at $52.15! Hope it lasts for the 7 days treatment! Veterinarian costs have risen more than general inflation and I think this is because of "corporations" owning multiple practices and raising prices. I worry about being able to afford care for my aging fur baby.
Fantastic experience: Dr Oliveras is wonderful! He saved Little Rambos life at 5 weeks old. A little stray with a broken leg. Dr O always puts the pets first and provides great advice. Truly an amazing dr.
Fantastic experience: My pets are blessed that we found such a caring and competent veterinarian in Dr. Mike Ruiz and such a supportive staff at St. Francis Veterinary Hospital!
Fantastic experience: We’ve been with St. Francis of Assisi for over over 20 years with all our fur family. We’ve seen happy times and sad times when they crossed over to the Rainbow Bridge. The staff has been amazing and very supportive and helpful with our fur family. Dr. Ruiz has been there for just about all our fur family and is a great veterinarian as well as the veterinarians. Highly recommend St. Francis!
Fantastic experience: Have a very sick kitty. An un-named vet hospital said he wasn't critical and sent us home. We went to st Francis and found out how I'll ourcat really was. Sent us home with everything we need to try to save him. So far he's doing good! At least this vet as honest about it, that my cat might not make it, but if the cat and I want to fight. We got that chance
Fantastic experience: The vet and staff were great. We rescued a little stray puppy covered in fleas & ticks. Took him to the vet to get checked and start his first round of vaccinations. Staff were welcoming and the vet was kind and caring. Great place to take your loved four-legged family members.
Fantastic experience: We had a great experience with St. Francis Veterinary Hospital. My Great Dane was treated like the gentleman he is! Dr. Cooper was very thorough and answered every question we had. Thank you for a great visit.
Fantastic experience: They've taken good care of my mom's puppy dogs. Very kind front office staff and very kind and concerned Vets. Explain things well. On Potranco off hwy 151.
Fantastic experience: Dr Ruiz was truly wonderful. He went over my dog's x-rays with us in depth, explaining what was going on with her body and what our treatment options are for now and for the future. And the treatment he suggested worked REALLY WELL and REALLY FAST. My dog is now walking and running like she used to, and I am so happy. I can't thank Dr. Ruiz enough, both for being so decent to us in talking about her but also in offering several treatment options that we can use to manage her condition now and in the future. If you want a really good vet who talks to you (not AT you) and who knows what he is doing, Dr. Ruiz is the guy! Thank you, Dr. Ruiz, for giving me my baby back!
Fantastic experience: Dr. Cooper at St. Francis of Assisi Animal Hospital is the very BEST!!! She has taken exceptional care of our cat, Barnaby. My cats have been coming here for years and service/treatment has always been courteous and professional. The staff takes great pride in their service. Highly recommend this clinic/hospital.
Fantastic experience: Dr Olivarez is a very knowledgable vet and he knows my Jordan very well. He answers all my questions and very respectful too. there is a lot of same day appointments as well..
Negative experience: Came here when I thought my dog was pregnant. The vet attending was Cambrey Gallardo. They did an ultrasound and found four sacks. That was on June 4. July 2, they did an X-ray and only found 1. She came into the room as if we mistreat our dog. Asking us how’s home. We were in disbelief. We asked questions and she didn’t know what to say. She’s uneducated and in the wrong field. Long story short, a few days later we ended up taking our dog to Town and Country, they did X-rays and an ultrasound and discovered that the last puppy in her was deceased. She asked us if they did an ultrasound. We said no, she said they should have. The puppy inside her had been dead for days inside her. My dog was starting to smell. She got an infection and needed an emergency C-section. She’s negligent at her job. My dog was close to being in shock. I could have lost her. Don’t go here!!!!! Front staff is friendly. She NEEDS to be FIRED!!!!!! I feel I should get some type of REFUND!!!!!!!!!!
Fantastic experience: I had my cat of 14 yrs old who get really sick..took "Guss" to st.francis vet..the appointment was fast cause of his condition.they took him back..didn't look good..so they took real good loving care of my Guss for two days trying everything to help my Guss..but he was to sick so he did eventually pass..they were all so kind and understanding of how I was feeling..they comfort me and that was nice! so at Francis vet..is a good place to take your pet cause of the attention they give your pet..it is definitely my place for my other 2 cats..
Fantastic experience: Dr Michael Ruiz is the best. He’s got the best bedside manner. He’s patient, kind, listens to your concerns, doesn’t order unnecessary things and always makes my “baby” feel better. The staff is also very nice, friendly and helpful. Overall, great experience!
Fantastic experience: Excellent care for my cat. The staff is very friendly and helpful. The vet was very knowledgeable and caring. Highly recommend to other pet owners.
Fantastic experience: 07/03/25 Although Vinny doesn’t like the ride in for his injection, he quickly forgets that when he is met with the friendly folks up front and the technical team in back. Always excited to see him and love on him. Seems not to mind the needle once it comes. He has OA and appreciate the treatment that gives him a quality of life that I thought was behind him. Resumed normal behavior . Thank you Dr Ruiz and your team.
Fantastic experience: Best Veterinary Clinic. Always treated with respect and courtesy. They are kind, caring and love what they do. All my fur kids go to see Dr. Ruiz or Dr. Muzquie. Office staff is professional and caring.
Fantastic experience: They were able to set up an appointment same day! Visit was great, everyone was so nice and knowledgeable. And prices were amazing!! This will be our place to go for our fur baby!
Fantastic experience: Dr. Olivares is simply the best. He saved my 11 year old pup when our original vet of 5+ years said she wouldn’t survive a surgery. Took her to Dr. O for a second opinion and was amazed at how professional the staff was and how calm and caring he was. I cannot thank him and the team enough for caring for and saving my baby girl.
Fantastic experience: St Francis team of Dr’s and staff are top notch! Always very courteous and professional. Our new pet visit made us feel confident that our new kitten will have a great wellness plan with all her future visits. Dr Olivares is very kind, caring and thorough. He takes the time to hear our concerns and answers all our questions. Love all the details they display in the waiting area.
Fantastic experience: We felt very welcome. The tech was knowledgeable and we got tips on how to keep our cat comfortable when enduring a trip to the vet. Vet was professional and didn’t rush us. We are happy.
Fantastic experience: We had a wonderful experience. Everyone was polite, courteous, respectful, but most of all made my pup and I feel safe and heard.
Fantastic experience: This was my Jaxson’s first time being seen by Dr. Ruiz, and I was really impressed. Although we’ve been coming to St. Francis for a while now, this was our first experience with Dr. Ruiz — and it was a great one. He was calm, professional, and took the time to make sure Jaxson was comfortable and cared for. He explained everything clearly and didn’t rush through the appointment, which I really appreciated as a pet parent. You can tell he has a genuine passion for what he does. The staff at St. Francis is always kind and helpful, and today’s visit just reinforced why we continue to trust them with our pets. Thank you, Dr. Ruiz, for taking great care of Jaxson on his visit!
Fantastic experience: Having used many veterinarians over the last 40 years, I can say that St. Francis is the best, hands-down. Dr. Lara truly cares about the animals that she treats and everything she does in her practice reflects this. She has treated our fur family competently and with incredible compassion. She has never failed to review our pets’ records prior to examining them as is the habit of most other veterinary offices. I have never felt like my pets are just items to maximize financial profit as I have at every veterinary office I have used prior to discovering St. Francis.
Fantastic experience: My husband and I took our family dog of 12 years to Dr Olivares he was so compassionate and understanding explaining our options to treat Jack-Jacks diagnosis of Mast Cell Lymphoma. He did an awesome job removing the tumor and it gave Jack-Jack 3 more months with us. We treated him like a King and gave him everything he wanted to eat! When we returned 3 months later to lay him to rest I wanted Dr Olivares to be the Vet to help us put him to sleep but, that would have been selfish of us being that he too had just lost his family pet. We were still very lucky to have a New Vet who was so gentle and stayed with us. She allowed the entire family to hold Jack-Jack as she administered the medication. Although it was so heartbreaking we found some comfort that Jack was not alone when his heart stopped beating. Even my daughter Meagan and employee of St Francis was able to be with us and, bring Jack-Jacks buddies to be with him one last time. We are forever Blessed, Grateful and Thankful to have found such a loving, caring and compassionate Veterinary Hospital. THANK YOU FOR ALL YOU DO
Fantastic experience: We had a wonderful experience at sr France’s . The staff was very nice and the area was nice and clean and decorated cute! Dr cooper saw our dog Lilly for a bump on her back and she was very patient and answered all our questions . Unfortunately Lilly will be having surgery for the bump . But I am sure she is in safe hands.
Negative experience: Tried to make an appointment. Had come years ago under a different phone number. Man that answers refused to use the old number and insisted on using my current phone number. Then proceeds to "update" the account he sees with my current phone number even though I have no affiliation with the account and the current info is nothing I know of. I get you do this day in and day out, but use some critical thinking and listen to the caller.
Fantastic experience: I brought two of my cats in for seperate issues. The techs and doctor were great handling both of them and very informative about what they thought was going on and the options they could provide for treatment. I've been looking for a good clinic and I really like this one!
Fantastic experience: I just have to touch on how amazing this office is. I’m still a new time cat dad for 2 kitties so sometimes I get a little anxious with vet appointments for them but both times I have come here everyone is so kind, patient, and welcoming. First time I came here the tech Nathan was so nice to my girl Kiki. Not only that but he was so helpful. Cut to in walking in Dr. Cooper who was SO sweet and informative and really took the time to educate and answer all the million questions I had. That experience was a 10/10. Now yesterday I took my second kitty Beau for his checkup, and he’s still newly adopted but he’s come a long way. Poor thing was so scared with me trying to put him in the crate it took over an hour. Finally I was able to get him in and realized I was going to be late for his checkup. I called to let them know and they were so kind about it. Literally the last appointment on a Friday and I’m late I felt so bad and would’ve totally understood if they couldn’t see me. Not only did Dr. Ruiz see me but they took such amazing care of my poor scared boy Beau and I was not rushed AT ALL. Literally Beau jumping on walls they were so gentle with him during the exam and helpful. Also Roxanne was a phenomenal tech. So sweet to him and also made me feel like everything was gonna be fine. Dr. Ruiz was so thorough and helpful with my questions, even making suggestions for his next trip to the vet a little easier. Again experience was a 10/10. Oh my gosh and the front desk staff! Cathie is always so kind over the phone when I talk with her and she calls for appointment confirmations and also so quick with texts. And Meagan is just phenomenal. So welcoming walking in and was so extremely kind to me even with running late. Being late on a Friday I still feel terrible but the whole office staff didn’t even bat an eye. This is my office of choice for my kitties for the rest of their days for sure!
Fantastic experience: Since moving to San Antonio, Dr. Musquiz has been our vet for our puppies to include my sweet Chloe. He has been nothing but supportive, patient, and friendly as my little girl started to near the end. Thank you so much for all your help, advice, and dedication in giving Chloe the most wonderful and comfortable life possible! He genuinely cares about the patients and their families. We’ll continue to see him for our other two pets.
Fantastic experience: We had just moved to the area and were looking to establish care for our pet. We chose St. Francis Veterinary Hospital because of its convenience and the positive reviews we read. Upon our visit, I was very impressed with the staff; they scheduled an appointment at my convenience, and the pricing was very reasonable compared to past Veterinary clinics. What put the points on the board for me was the Veterinarian. My pet had surgery (not at St. Francis, elsewhere, out of state) a few years ago to repair a Bilateral Perineal Hernia, and without getting into details, the surgery was NOT 100 percent effective, which caused my pet to drip urine occasionally. The Veterinarian I saw at St. Francis recommended a medication for my pet to help with the issue, and surprisingly, it is working in just a few days, which is great for my pet and me (no clean-ups) I'm surprised that the two veterinarians we saw previously did not prescribe or recommend this medication. Moreover, during my conversation with the Veterinarian at St. Francis, he explained in detail the possible root causes of my pet's issue, which resulted from the ineffective surgery. He provided me with options that I could afford and expectations. I Highly, recommend St. Francis Veterinary Hospital to everyone.
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