Noah's Westside Animal Hospital

6136 Crawfordsville Rd Suite B, 46224, Indianapolis

En el corazón de Indianápolis, Noah's Westside Animal Hospital ha ofrecido atención veterinaria compasiva y profesional por más de 50 años. Nuestro compromiso con la salud y bienestar de tus mascotas se refleja en nuestra acreditación de la American Animal Hospital Association por 25 años, lo que garantiza que cumplimos con los más altos estándares de atención en cada visita.

Nos especializamos en una amplia gama de servicios, desde cuidado preventivo y odontología hasta diagnósticos, cirugía y acupuntura. Además, ofrecemos opciones de nutrición y manejo de peso para asegurar que tu mascota esté siempre en su mejor forma. Nuestra atención es personalizada, adaptándonos a las necesidades individuales de cada paciente, para ayudar a que vivan vidas largas y saludables.

En nuestro hospital, tus compañeros no solo reciben tratamiento, sino que también disfrutan de un ambiente acogedor y amable. Contamos con instalaciones de pensiones cómodas y atención especializada, asegurando que tu mascota esté bien cuidada mientras estás ausente. Ven a visitarnos y descubre por qué somos tu asociado veterinario de confianza por toda la vida.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 7h-18h
  • Martes: 7h-18h
  • Miércoles: 7h-18h
  • Jueves: 7h-18h
  • Viernes: 7h-18h
  • Sábado: 8h-13h

Fotos de Noah's Westside Animal Hospital

Noah's Westside Animal Hospital

Nuestro comentario desde InfoVet sobre Noah's Westside Animal Hospital:

El Hospital de Animales Noah's Westside ofrece atención veterinaria excepcional con un equipo compasivo y conocedor, dedicado a las mascotas y sus familias. Muchos clientes han elogiado al personal por su atención y empatía durante momentos difíciles, ya sea tratando situaciones de emergencia o cuidados al final de la vida. La Dra. Hedges y el Dr. Schmidt han recibido menciones particulares por su experiencia y naturaleza cariñosa, y a menudo van más allá para explicar las opciones de tratamiento y brindar apoyo emocional.

Los visitantes han compartido experiencias destacando la puntualidad del servicio y la transparencia en la comunicación, lo que fomenta la confianza y confianza en la atención brindada. Las instalaciones están bien mantenidas, creando un ambiente reconfortante tanto para las mascotas como para sus dueños.

A pesar de algunas opiniones mixtas sobre los tiempos de espera y las experiencias individuales, el consenso general es que Noah's Westside es una instalación confiable que prioriza las necesidades de las mascotas, lo que la convierte en una excelente opción para atención de emergencia y rutinaria.

Sin embargo, algunos clientes sintieron que sus experiencias no cumplieron con las expectativas, citando problemas con la comunicación y el manejo de casos específicos. Es importante que los futuros visitantes entiendan la naturaleza de los servicios de emergencia, donde la triage puede afectar los tiempos de espera.

En general, se recomienda el Hospital de Animales Noah's Westside por su enfoque cariñoso, personal conocedor y compromiso con la atención veterinaria de alta calidad.

Servicios

Hospitalización

Noah's Westside Animal Hospital: Opiniones

4.4/5 (200 Opiniones)
Javier Barragan Jr Publicada en Google 3 months ago

Experiencia fantástica: Dr Hedge an the staff were great with our baby( 90lbs ) dog!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Bubba did great for his exam with Dr. Hedges and we are so happy that you all have reached out to let us know about your positive experience! We are constantly looking to always do what's best for the best as well as the pet's family and it's very heartwarming to see that we succeeded with you all! Thanks for the 5 stars! ~Tom

Maresha Mitchell Publicada en Google 3 months ago

Experiencia fantástica: I had no idea where to take my baby after his passing I called and she super helpful . I took him Noah hospital the first desk lady was working by herself but still very attentive to me and my needs and symathtic to me loosing my dog. She gave me instructions and options they provided. I drove to the back like instructed and a nice lady came out and got him and carried him like he was hers. If you have a sick pet or in my case your baby passed away Noah’s hospital will take great care of them

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Maresha...our whole Noah's family sends our condolences on little Romeo's passing. For such a tiny guy, we imagine that he was a big part of your family. Thank you for reaching out and letting us know how our team did...we always appreciate knowing that they are upholding our Core Values, especially Compassion. Please let us know if you need anything else. ~Tom

David Burden Publicada en Google 3 months ago

Experiencia fantástica: Great staff. Very knowledgeable and kind.

John Stewart Publicada en Google 3 months ago

Experiencia negativa: Our cat was taken in for three damaged toes. They cut off his whole leg and shoulder.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

John...I am sorry for your experience, but I want to make sure you have reached out to the correct hospital. I have 2 clients with the name John Stewart in the database here and neither list a feline patient. I do want to try and answer your concerns, but at this time I have no way to no who you are or how best to address this. Please reach out to me at [email protected] with the name of your pet, the client name on the account, and a date of visit. I can't imagine this event happening, but I do want to hear from you so that I can further investigate. ~Tom

Brayden McKinsey Publicada en Google 4 months ago

Experiencia fantástica: Noah’s Westside is amazing! My pup experienced GDV (bloat) during the big winter storm. We arrived and they promptly diagnosed my dog within minutes even when short staffed. They were able to give me an estimate that was very detailed and outlined all possible outcomes. They are very transparent and keep communication open! I highly recommend their services if your pet is needing special care. Thanks to their amazing staff my pup was able to make it home just a few short days later. Thank you everyone!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hey there, Brayden...I can't imagine how stressed you must have been to have your pet develop such a critical emergency during a bad storm! We are so happy that our emergency team was on site and ready to help. Kudos to you for noticing Allie's discomfort and getting her in to be seen as quickly as you did!

We really appreciate you sharing your thoughts here as well as all of the kind things you wrote. We do have some incredible teams in our Noah's family and they were honored to be there for you and Allie. Please let us know how else we can help and thank you so much for the 5 stars! ~Tom

Kelli Meguiar Publicada en Google 4 months ago

Experiencia fantástica: My Piper was ready to cross the rainbow bridge. I called beforehand when I got there they took me straight back had a room ready for me. The kindness we received ❤️ was incredible. They treated her with such tenderness. Losing My best friend of 18 years tore my heart out. They truly care and I could feel it. Thank you to the doctor and staff for helping me navigate this incredible painful time.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hello, Kelli...you are so right! Losing your best friend, especially one who has been with you for so long, is distressing. We are so glad to know that our team was there to help support you with kindness and compassion. Please know that our entire Noah's family sends condolences on your loss and we are here if you need any further assistance. Take care... ~Tom

Shavonn Scott Publicada en Google 5 months ago

Experiencia fantástica: I appreciate their patience and support during rough time.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hey Shavonn...thank you so much for posting the 5 stars as well as your nice comment. We are honored that we could help you and your family during this time and it's rewarding to see that you felt compassion and kindness from our team. Please let us know if we can help in any other way. ~Tom

Laney Publicada en Google 5 months ago

Experiencia negativa: I had an extremely disappointing experience at Noah’s Animal Hospital – Veterinary Specialty & Emergency Care on Crawfordsville Road. I brought my dog in because she is clearly uncomfortable and in distress, and while I could have waited to be seen for free elsewhere tomorrow, I chose this location specifically to get her care today. Unfortunately, the experience made that decision feel like a mistake. From the moment I arrived, the environment felt unwelcoming. I was placed in a room, briefly checked by a staff member who said someone would be with me shortly, and then left alone for over an hour with no updates or communication. During that time, I could hear other rooms—some of which were empty when I arrived—being serviced. After waiting an extended period, I stepped out to ask how much longer it might be. I was told someone would check. Nothing happened. When I asked again, a different staff member informed me that the doctor was in surgery and then suggested I could take my dog to another location. My concern was never about surgery—it was about the complete lack of communication and consideration while I sat waiting with an uncomfortable animal. I received a brief apology and a “thank you for your patience,” but no one escorted me out, no one followed up, and no one showed any urgency or empathy. I ultimately had to find my own way out. Emergencies don’t just require medical skill—they require communication, compassion, and basic courtesy. Unfortunately, this visit lacked all three. I give this location to disappointing Paws down.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Laney...thanks for reaching out and I am so sorry about your disappointment with our team. As you can see from our many positive review, we work hard to provide compassionate care to both the pet and the client. We generally work to provide updates to our ER visitors every 30-60 minutes and I apologize as it seems that this didn't happen for you, but I do want to remind you that an ER works on a triage basis, that is that the most critical cases are seen first. I am sure that Izzy was uncomfortable based on our triage notes, but her situation was not as dire as some of the other patients being seen. I do note that our team did try to help and find an alternative location for you and Izzy.

I also apologize that you were not told about the doctor being in surgery and I will work with the leadership team to investigate why this may not have been relayed immediately. I do appreciate that you brought this to our attention. Please reach out to me at [email protected] if you would like to add anything else to your review. ~Tom

Kane Phillips Publicada en Google 5 months ago

Experiencia fantástica: The staff is very knowledgeable and helpful! I would highly recommend for any future emergencies to send your furry friends.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

We appreciate that Kane!! It's always nice to see how our clients appreciate how our team is working to help people and their pets. We all hope that Brownie is doing well and we stand ready to help again if needed!! ~Tom

Emily Wright Publicada en Google 5 months ago

Experiencia negativa: If I could give this place ZERO STARS, I definitely would! We took our dog in after hours Saturday, we waited 2 and a half hours before being seen by anyone and when we did see the vet tech they threw a large bill of $4,000. Mind you at this point we had no idea what the treatment for him was and hadn’t seen a vet at this point! We had received a bill before even seeing the vet. We had to go out to the lobby to get questions answered before he (the vet tech) came in with the bill. Will never recommend to anyone or be bring any animals here again. We were not ever checked on until we left the room to find someone. The price you pay for the service you receive is completely unacceptable. My recommendation for anyone needing to get a pet seen is to go ANYWHERE ELSE! DO NOT GO HERE!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hello, Emily...I am so sorry that you didn't have a better experience during your visit with Chewie. I know that these types of emergencies can be very stressful for all involved. Given Chewie's presentation, I am very surprised by your listed time of 2 and 1/2 hours without being seen, so I will check our video records to see what was happening during this time frame. We aim to check in with our emergency clients every 30-60 minutes, so what you have posted is very concerning.

As far as the "large bill"...this was an estimate for services, not an actual invoice. We do not proceed with treatment without the approval of the client. I do see that you opted for more conservative care, which is certainly your right. We all hope that Chewie is recovering uneventfully from his experience. If you would like to share more details, I can be reached at [email protected]. I will have our leadership team reach out after we have the chance to review our cameras, audio, and speak with our team. ~Tom

Brandi Wright Publicada en Google 5 months ago

Experiencia negativa: We took our dog in after hours (approximately 10pm). After our initial assessment by the Vet Tech, we were left in our room for over 2.5 hours before any one came in. Only after my husband went out into the hallway to find someone did they come in. However, when they finally did come in to see us, they brought a bill for approximately 3,800. At this point, our dog had not been seen, diagnosed, or been given a prognosis. Aside from the dog never being properly evaluated, the price was insane to say the least. When we explained the cost was too high, the Vet Tech said they were going to meet with the Vet to come up with an outpatient plan. Still at this point, the dog had not been evaluated. We waited for about 20 minutes before we had decided we were going to leave. On our way out, the Vet Tech came back in with an outpatient bill. At this point my husband and I were very unhappy as our dog had still not been evaluated. With no proper evaluation, we were being charged $100 for an exam that never occurred. We decided to do what we needed to get him through the weekend to get to our normal vet. Terrible service and experience to say the least! Will never recommend or visit again!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Brandi...I am so sorry for your experience...I have replied to Emily above and outlined a few things for you. I know that you were very worried about Chewie and our leadership team is looking into your concerns. As I mentioned to Emily, we don't do treatments/services without approval of the client, so it was an estimate for care brought to you, not a bill. I am watching video to see how the team responded to Chewie's case and someone from leadership will reach out after we have gone through an investigation. We do appreciate you sending feedback. ~Tom

Doug D Publicada en Google 5 months ago

Experiencia fantástica: My name is Trey. Me and Lucy have been visiting this location for sometime now and I could not be more pleased. Honestly, I could not. I have always worried about where to take my dog if she's going to be in good hands all of that ! Dr. hedges has completely put me at ease that young lady is an angel in disguise. She is extremely knowledgeable loving, kind, caring absolutely amazing . I can truly tell she loves what she does. I really appreciate you Dr. hedges for caring for my loved one like she is your own. Xoxo Just the smallest act of kindness you provide make me smile and give me hope that there are still great human beings out here in this world.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hey there, Trey...what a great note to see today!! Dr. Hedges will be thrilled to see how she is impacting the lives of both you and Lucy. We are very lucky that Dr. Hedges is a part of our family and it's great to see that she is making such a difference! Thank you so much for sharing and for the 5 stars! ~Tom

Melissa Mooney Publicada en Google 5 months ago

Experiencia fantástica: The ER was very busy but they kept me informed of when we’d be seen. They were transparent with cost and treatment options. I felt confident and comfortable in my decisions. Highly recommend!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Melissa...thanks so much for taking time to share your thoughts about your visit with Harley. We all hope he is feeling better after his adventure! It's nice to see that even during the hectic holidays, our team was able to make you feel comfortable and get Harley seen in a timely manner. We appreciate the 5 stars and please let us know how else we might help! ~Tom

Sarah Pyatt Publicada en Google 6 months ago

Experiencia fantástica: I can’t say enough good things about the Emergency services at the speedway location. I have had to go there 4 times now with different fur babies of ours each time. This last time our 2 year old cat, Boba, started breathing very rapidly and from the time we walked through the door all of the staff was super attentive and quick to respond…. Unfortunately, our kitty had a pleural effusion and whether or not we did everything possible the outcome was most likely going to be the same… A special shoutout to Dr. Schmidt for his sincerity, honesty and for truly caring for not only Boba but me and my two daughters (ages 12 and 16) who were with me… we were definitely grieving and in shock. Thank you all for making a terrible moment in our lives as comforting as you could! Boba will be truly missed but I’m grateful for all the efforts Noah’s Emergency Vet made!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Sarah...thank you for taking the time to share this post...we all imagine that it's pretty quiet in your home today with out Boba. It's so wonderful to see here that you are noting how our whole team not only focused on Boba's care and needs, but that Dr. Schmidt and his crew were able to address your needs and concerns as well...that's all part of our Foundational Core Value..."Putting the Needs of the Pet and the Pet's Family First". We do appreciate this very kind review and the 5 stars...our whole Noah's family sends condolences for Boba's passing. Please let us know how else we can help. ~Tom

Sara Helm Publicada en Google 6 months ago

Experiencia fantástica: I would recommend this place to anyone ! I appreciate the kindness you showed my family from the doctors, the techs and the front desk. Again thank you. You treated my baby like he was one of your own.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Sara...thanks for taking the time to share your thoughts here and please accept the thoughts and condolences from our whole Noah's family. Premo was a big part of your family and it was our honor to help you both during this tough time. Please let us know how else we can help. ~Tom

Susan Publicada en Google 6 months ago

Experiencia negativa: Don't take your fur baby there. Unless you accept instant euthanasia. That is their only business, because they do "group" cremation for $150 or individual for $250! Give me a break!! No empathy. No feelings. They destroyed me. Care? Nope. Stay away and go to Brownsburg animal clinic. They treat you with respect. Too late for my baby!! But, hopefully I can save yours!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Susan...as I have shared with other responses I have provided, our focus is to provide the care that's best for the pet as well as the pet's family. I am so sorry for you loss...I do know that it takes time to process the grief associated with any loss, but this on-going implication that we only recommend euthanasia is false and needs to stop. We have had to stop you from interacting with our social media pages because of your continual posts. We are all sorry that you lost your pet, but this was a decision made with the veterinarian...we do not move forward with euthanasia unless we have consent of the owner. I hope that you can find some closure as we move through the holiday season. ~Tom

Malissa Mencia Publicada en Google 6 months ago

Experiencia fantástica: First time I have had to go, I lost 2 of my fur babies in one day and they were so compationate and caring when I brought them in for cremation service! Thank you

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Malissa...our whole family sends condolences for your loss. Sara and Zeus had a great life with you and I can't imagine how empty your home must feel right now. We are honored that we could help you after their passing recently. We also appreciate you sharing pictures of their paw prints here as well as the 5 stars. Please don't hesitate to reach out if we can help in any other way. ~Tom

Christy Hayes Publicada en Google 6 months ago

Experiencia fantástica: The Dr are so great and caring when we had to put my dog down

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Christy...we can't imagine your devastation with Marilyn's passing. We are grateful that you took time to share your thoughts about your experience with our team. Thank you for the 5 stars and the kind words. Our family is keeping you in our thoughts during this time. ~Tom

Matthew Robbins Publicada en Google 7 months ago

Experiencia fantástica: We’ve taken our 9 year old boxer here for his seizures and the staff have been nothing but pleasant and informative. Never was blindsided on the cost of stuff. The staff always came in the room and explained stuff and the cost of medications and hospitalization before doing anything or administering medications to help keep his seizures manageable.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Matthew...thanks for this glowing review and the 5 stars. You have perfectly outline our Foundational Core Value and that is that the Needs of the Pet and The Pet's Family Always Come First. We are so happy to see that our team has been meeting that value for both you and Rocky! Please let us know how else we can help! ~Tom

Melissa Lynch Publicada en Google 7 months ago

Experiencia fantástica: ⭐️⭐️⭐️⭐️⭐️ I can’t say enough wonderful things about our vet and the entire team at Noah’s Westside Animal Hospital! Dr. Steinke is incredibly caring, patient, and thorough every time we visit. She takes the time to answer all of my questions and makes sure my dog gets the best possible care. You can tell she truly loves what she does and treats every pet like her own. The vet techs and front desk staff are just as amazing! They are friendly, professional, and always make us feel welcome from the moment we walk in. It’s a relief knowing Stella is in such capable hands. I recommend Noah’s to anyone looking for a vet who truly goes above and beyond!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks so much, Melissa...Dr. Steinke will be head over heels with all of the nice things you have posted here! We sure appreciate that you have been a part of our Noah's family and you took the time to post the 5 (+) stars. It's wonderful to see that you have noticed our teams commitment to compassion and care for all patients and their people!! ~Tom

Dana Publicada en Google 7 months ago

Experiencia fantástica: We appreciate the kind and compassionate care we received for our sweet Malone. Thank you all for your kindness.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Dana...we are honored that we could help your family and Malone during this tough time. We are all very sorry for Malone's passing...it's hard to imagine how empty your home must feel right now. Thank you for sharing your thoughts about our team and please reach out if we can be of any further assistance. ~Tom

April Barnes Publicada en Google 7 months ago

Experiencia fantástica: The staff was amazingly supportive when we took in our senior dog for a quality of life/ end of life appointment. Everyone was compassionate and patient. I would recommend this office to anyone looking for care for their animal!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for sharing your thoughts here, April...it's especially gratifying because we know that you must be dealing with a lot of emotions right now. Our whole Noah's family sends our condolences to your family on Brewster's passing. He was obviously very well-loved and he was lucky to have you all. We appreciate your kind words about our veterinary team's compassion. Please let us know how else we can help. ~Tom

Britney Publicada en Google 7 months ago

Experiencia fantástica: The entire staff here is incredibly kind, patient and informative. And they always do everything they can and provide you with all options. I wouldn't go anywhere else.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

That's so wonderful to read, Britney...we always hope that our clients end up being "friends for life" and it's great to see that you feel that way. We are proud of the fact that this hospital has truly been a part of the Speedway community for more than 40 years. We have grandparents, parents, and the next generation of kids that we can count as part of our Noah's family! Thanks for the kind words and the 5 stars! ~Tom

Mary. Alyvia xhdhhsvduhshsui b if iwheiriBradley Publicada en Google 8 months ago

Experiencia fantástica: Noah's hospital saved my Scarlet Ann life, she got sick pretty quick we took her to Noah's hospital they took tests n kept her that night n the next day,we picked her up next night she was so much better!! Thank you all at Noah's hospital!!!!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

We were happy to help you and Scarlet Ann recently, Mary! It's scary when our pets have emergency issues because they can't tell us how they really feel. It's so nice to see your kind words here about how our team was able to deliver high quality care for both you and Scarlet Ann. Thanks for sharing and thanks for the 5 stars! ~Tom

amanda fishback Publicada en Google 8 months ago

Experiencia fantástica: Noah’s is the best!!!! I don’t take my pet anywhere else and never have except to Noah’s. Noah’s is always clean, employees are always very nice and helpful.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you, Amanda!! We pride ourselves on finding the right people to join our veterinary family and it's nice to see that their kindness and compassion show through on a daily basis! Thanks for posting the stars and for sharing your thoughts about our amazing team! ~Tom

Mary Statzer Publicada en Google 8 months ago

Experiencia fantástica: The doctors and staff at Noah's West go above and beyond to provide exceptional care and compassion to my dogs and patience to me, the sometimes opinionated owner. If we need emergency care, my dogs' records are there. We drive over an hour each way to see Dr. Grabow and the staff at Noah's West.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Mary!! Thanks so much for sharing your thoughts and we are so appreciative of the travel time you take to come see our amazing team!! We enjoy seeing Bubbly and True and we are honored to be a part of their healthcare team. Thank you for taking the time to post here, for your kind words, and for the 5 stars! ~Tom

Dynomite Publicada en Google 8 months ago

Experiencia fantástica: Noah's animal hospital is very updated and is absolutely wonderful. They dont do anything for your furkids unless it's absolutely necessary. Dr Grabow is an amazing Dr and is the best around. Over 30 yrs experience.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you, Dynomite!! We do want to be focused on the needs of the pet as well as the pet's family, so we will always be transparent about services that need to be done vs services that can wait or possible even be avoided. It's all about teamwork...being on your team to make sure that YOUR pet's get the best care! Thanks for the 5 stars!! ~Tom

Kelli Moses Publicada en Google 9 months ago

Experiencia fantástica: Amazing ER/ICU staff helped my boy in an unexpected emergency. I can’t say enough GREAT things about them! Thank you, Dr. Schmidt and staff

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Kelli...thanks for taking time to share your thoughts here about our incredible emergency veterinary team! We are very lucky to have Dr. Schmidt's skills and his team works wonders with so many patients each and every day. We all hope Retro is feeling a bit better after his visit. Please let us know how else we can help. ~Tom

Nicole Edwards Publicada en Google 9 months ago

Experiencia fantástica: The staff here is so kind, and so gentle when making hard decisions. I cannot thank you all enough for the care you showed me and my friend when we brought her very sick kitty in this week. The care they take with pets and pet parents is unmatched

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks again, Nicole...for all of your kind words for our staff at two different locations within our Noah's family. It's our honor to help and it's nice to see that your experience was one that was memorable. We do appreciate the 5 stars and please let your friend know that we are here to help whenever the need arises! ~Tom

Robyn Bragg Publicada en Google 9 months ago

Experiencia fantástica: I can’t say enough good things about Dr Hedges! She treated Baxter (13 years old) with loving care both during our visit while preparing for his dental cleaning & during the actual cleaning involving many extractions. I was made aware during the procedure of how he was doing, which I greatly appreciated. She’s the best & kindest - we truly appreciate her.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks so much, Robyn! We are so happy that Dr. Hedges is a part of our Noah's family and it is very nice to see that she provided such compassionate care to you and Baxter. Thank you for the 5 stars as well as all of the kind words. We are happy that we can help you and your pup! ~Tom

Charles Peterson III Publicada en Google 9 months ago

Experiencia fantástica: I took a cat there to be cremated. The staff showed compassion and offered me a paw print of my outsides kitten, Misty.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Charles...our whole family is so sorry for your loss. Even though your kitty wasn't indoors, it's still very apparent that she touched your heart and your family. Thank you for posting your thoughts and please let us know how else we can help. ~Tom

Barney Coffman Publicada en Google 9 months ago

Experiencia fantástica: The absolute best vet I've ever been to before. Knowledgeable, personable, genuinely makes you believe they care for your pets. They recommend things that make sense, not just force products down your throat. Drop everything to take your pet here.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks, Barney, and WOW! You hit on our foundational core value and that is that we will put the needs of the pet and the pet's family first. We understand that not everyone can do everything that's recommended and we will continue to offer you options until we get to a point that works for you and your pet. We appreciate the compliments and the 5 stars! ~Tom

Alana Spessard Publicada en Google 9 months ago

Experiencia fantástica: Im so grateful for Noah's. Dr. Stenkie is amazing. Dr. G...not so much, she judgmental and callus, but shee doesn't represent Noah's as a whole. I had to put my little guy down this past weekend and took him to the ER. The intake woman was wonderful and so caring. She immediately started trying to comfort me and reassure me that I was making a good decision for my pup. The vet tech was super sweet. The ER doctor was wonderful as well. They all showed such kindness and helped me the best they could through thr process. The doctor gave me fuy lots of lovies and made sure he was comfortable. I just got a condolences card signed by the staff with a seed bomb to memoralize my boy. thank you so much for being there through his health and at the end.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Alana...thank you for taking the time to let us know how our team did during this tough time for you. We are so honored that we could help you and your family during this tough time with Doxy. Thanks for sharing 5 stars and for all of the kind words. Please let us know if you need anything...we know that your home must seem pretty empty without Doxy around...he was a good man and a part of your family for a long time. ~Tom

Adam Edmondson Publicada en Google 10 months ago

Experiencia fantástica: They were so sweet with my Leroy, and guided me kindly through the process of helping him relieve his suffering with dignity.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Adam...none of us can imagine the loss that you felt when Leroy passed, but we are honored that we could help make things a little smoother for you both. We are glad to know that Leroy will be back home with you soon. Leroy was a big part of your life for a long time...he will be missed greatly. Please let us know how else we can help. ~Tom

Whitney Lee Publicada en Google 10 months ago

Experiencia fantástica: Every single person we interacted with here was incredibly kind and professional. Dr. Johnson was knowledgeable and took the time to really explain everything to us. He also sent an email later with patient notes, just in case we forgot anything, which was so appreciated! The front office staff was so helpful in setting up the appointment and dealing with billing. There were no surprise charges and everything (the reasons for each test, what they would include in terms of procedure and results, and what they would cost) was explained before we were asked to agree to them. You always hope to never have to see an emergency vet, but I will say that I would go back to Noah's if we ever need one again!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

This is a powerful review, Whitney, and we are so happy that our veterinary emergency team could be here to help you and Chewie recently. We really appreciate that you noted the compassion and excellence of our team because those are Core Values that we look to provide for every patient and every client! Thanks for sharing your thoughts and for the recommendation! ~Tom

Lilly O Finch Publicada en Google 10 months ago

Experiencia fantástica: Worth an hour drive to have kind, compassionate care delivered by professionals. Show dogs? Breed dogs? This is the place to go!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Lilly! This is a pretty terrific review and your loyalty to our team and Dr. Grabow really warms our hearts! We appreciate the extra effort you take in your travels to come see us and it's definitely our pleasure to help you with your pets!! Please let us know how else we can help. ~Tom

EDIT - 7-21-25: Thanks for the updated review, Lilly!! We are glad to know things are still going well and our team is providing the care and service you have come to expect! ~Tom

Chris Johnson Publicada en Google 10 months ago

Experiencia fantástica: They provided very thorough and compassionate service for our cat, Moonlight. The options were explained with great detail. We would definitely choose them again.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Chris...we are very appreciative of this review and, of course, love seeing the 5 stars. Thank you for letting our team help your family with needed pet care concerns and please feel free to reach out if you have any other questions or concerns. ~Tom

Lori Bauerle Publicada en Google 11 months ago

Experiencia fantástica: Helped to check my pup quickly so a decision for his care could be made. When saying goodbye they allowed for privacy and time with my pup.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Lori...please accept the condolences from our whole Noah's family over the loss of Finn. He was a big part of your family for a long time and we are sure your house seems much emptier without his enthusiasm to fill it up. Thank you for taking the time to share your thoughts here and for the compliments for our team. Please let us know how else we can help. ~Tom

Guy Young Publicada en Google 11 months ago

Experiencia negativa: 0 stars... Took my cat there and told them he was choking on something and gave a description of what it might be, $140.00 and he couldn't tell if the cat was a boy or girl, wrote down "shots unknown" when the tag was attached to the career. Wanted to put the cat down or a $3,500 hospital stay but couldn't tell me what was wrong. Looked for electrical burns around the mouth, thought I was beating my cat.... Never again, what a waste of money. I will never go back and I will tell all Not to go there

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Guy...I understand your frustration and your worry about Carroll...it's scary to think about an ER visit with your furry friend. However, I do need to clarify that something that you have posted...the options were not "put the cat down or a $3,500 hospital stay". We offered diagnostics in order to help determine what might be wrong with Carroll and you opted to forego those diagnostics. Our doctor provided a list of possible issues (differential diagnosis) but, without doing the diagnostics, we can't say for certain what was causing Carroll's distress. Euthanasia was offered because Carroll's clinical signs hinted at a poor prognosis without treatment. Our goal is to provide a high level of care for the pet but to also consider the family's needs as well. We offered that care and you declined to pursue that care. I am sorry that you didn't have the experience you were expecting and I am happy to discuss further if you have more questions. You can reach me at [email protected]. ~Tom

Lauren Sullivan Publicada en Google 11 months ago

Experiencia fantástica: When you own 7 dogs and 6 cats, you develop a certain expectation for emergency vet care because you've been through it all. We recently relocated and the quality of emergency vet care we would receive in Indy was a concern for us since our "pack of problems" tends to make us frequent fliers. *It is a relief to say that we have found our go-to in the Indy area.* Noah's was everything we expected and more. Genuine concern from the staff, thorough exams that consider all potential scenarios, a clean facility, detailed explanations and options, and gentle care with what is best for the animal as the priority. And, speaking from far too much experience - affordable. The care we received from Mordecai and Dr. Johnson was genuine, intentional, and focused on the specific needs of my dog - even though the hospital was fielding several traumas. Once the proper time came for my non-critical dog to be seen, they were still able to provide the attention and care we needed. As the owner of the dog, I felt like I was provided all of the information I needed to make any decisions and I felt like I was part of the discussion regarding my dog's care plan. Alongside that, I also felt like I was listened to and that I had the ultimate say with the decisions to be made. Dr. Johnson's post-visit check-in to see how my dog was doing was much appreciated and unexpected - a personal level of care that we actually aren't used to. Dr. Johnson and the staff at Noah's are truly in the business because they love animals and want to do their part to help them heal and thrive!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Lauren...can I just note that we are FLOORED by this incredible review and so grateful for you taking time to post this? You captured so many of our Core Values in your description here and it is so heartwarming to see the compliments for our team! We all hope that Petey is recovering uneventfully after his visit. Thanks for recalling the names of both Dr. Johnson and Mordecai...that makes this review even more impressive! Please let us know how else we can help and THANK YOU for the 5 stars and the kind words! ~Tom

Adam Gettum Publicada en Google 11 months ago

Experiencia fantástica: Good experience going to Noah's on the Westside. It is a walk in emergency clinic so you may wait awhile if it is not a life or death situation. Friendly staff...will go back there if I needed.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Seeing that you would come back is a powerful endorsement, Adam! We appreciate you taking the time to share your thoughts here and we are grateful for the 5 stars! We all hope Breyer is feeling better! Please let us know how else we can help! ~Tom

Tiffany Howard Publicada en Google 11 months ago

Experiencia positiva: Mixed experience. Went here 4 times in a 2 week time frame. Initial visit I was there for 6 hours total, 3 of the 6 hours with no contact. Was billed for a ER visit. Very unpleasant visit. All subsequent visits were fine and outweighed the first. Staff was pleasant and accommodating.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Tiffany...thanks so much for the feedback and I am very sorry that your initial visit did not go as expected. We do appreciate the opportunities you gave us on the subsequent visits with Cairo and our whole team is sorry for his recent passing. I am sure your home feels a little more empty.

Looking back at the first visit, that was the day after Memorial Day and, especially at our Westside location, this is an historically busy day due to folks waiting until after the race to get their pets seen. I apologize that the wait was longer than you expected, but the unfortunate reality is that Cairo was one of the more stable patients that day. I will make mention to hospital leadership about your extended times between contact with the team as we do our best to check in with each family every hour to update them on expected wait times. Thanks again for the second chance and we do appreciate the 4 stars. ~Tom

Adam Gardner Publicada en Google 1 year ago

Experiencia fantástica: Amazing care for our pets. Honest and helpful advice every strop of that way! Couldn’t ask for a better place when we are going to the EMERGENCY vet for the worst times.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

What a great review, Adam! Thank you so much for posting and for the 5 stars! Our team is always committed to putting the needs of the pet and the pet's family first, so it's a pretty incredible feeling to see that we are making that difference! Please let us know how else we can help! ~Tom

Kari Shelton Publicada en Google 1 year ago

Experiencia fantástica: Amazing customer service and support. It was what we needed when we had our emergency with our old dog. We had never been before and are pleased with everything.

Lisa Godbold Publicada en Google 1 year ago

Experiencia negativa: We were referred there. But the waiting list was a couple of hours long. I was not from that side of town so waiting was not a option. Well even if I lived up there the wait list was not acceptable to be a animal hospital or triage center or a animal emergency care center! I would say if you make a appointment, but when you have a emergency it's not like you planned for it! Right? Or if it's not a life or death situation You might be okay. Go at your own risk!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Lisa...I am sorry for your frustration, but I am also confused. Animal emergency rooms function just like human ERs in that the most urgent cases are treated first. It is rare for you to be able to walk into ANY emergency room, human or animal, and be seen immediately unless you or your pet was in imminent danger of dying. Now, I will admit that I don't know what was happening with your pet, but our team, when given the chance to do so, accurately assesses the patient and then informs the client about anticipated wait times.

I am sorry you weren't able to see the skills and compassion of our dedicated care team and I do hope that whatever issue your pet was having, that you were able to find care for him/her. While things are much better in the animal ER since pandemic times, when waits could exceed 12 hours, it is important to remember that animal ER staff are often handling multiple outpatient cases as well as ICU cases that are hospitalized each shift. Please reach out to me and let me know more about your call/visit...I don't see you in our database, so I would like to learn more about what prompted this. My email is [email protected]. I look forward to hearing from you. ~Tom

Latanya Foster Publicada en Google 1 year ago

Experiencia negativa: Waited for 2 hours and no help. My dog was in pain and panting. Was told there was a switch change with Drs and still couldn’t say when he would be seen. Just told me they don’t know mean while my dog was in pain waiting for help. Literally waited from 4:30 - 7pm and no sign of a Dr. It’s the lack of empathy and seeing a dog in pain and absolutely didn’t give care. I will never return here or advise anyone to go here. Had to leave and find another emergency vet to help my dog in pain. When I told them I was leaving to get help all the young lady said was “ok” . Didn’t try to find out how much longer it would be. So I came to Airport Emergency Hospital after being treated like my dog’s pain didn’t matter .

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Latanya...I am so sorry to hear about the wait time and of your frustrations. As you may know, we do triage every pet that comes in and then the patient is seen based on the urgency of their needs. Obviously, I was not in the room when Bentley was triaged by our nurse, so I can't say what his pain score was, but I do trust the team that was working that evening to effectively assess and triage the patients. While it is our goal to see every patient just as soon as we possibly can, there are times when emergency surgeries are happening or there is a high number of ICU patients that need attention.

We do our best to communicate how many patients are being seen so that clients can make decisions on waiting and from your review here, it seems that you didn't experience that. Our standard is to check in on all waiting clients/patients every 45 minutes...I will work with our leadership team here to review video and see if we were able to meet that standard. Again, I am sorry for your frustrations and we all hope that Bentley is doing better. ~Tom

Erin Stuart Publicada en Google 1 year ago

Experiencia fantástica: This hospital has worked with my family two separate times after our dog ate a sock. Both times she needed surgery, and all of the staff were nothing but helpful while working with a very limited budget. They took excellent care of our dog and communicated every step of the way even during surgery both times. I have come here for years and will continue to do so thanks to the awesome staff. June is usually a mean dog but she loved everyone here! Thank you again!!!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hey there, Erin! June sure loves to get into the laundry!! Thank you for taking the time to share your thoughts about our dedicated, compassionate team! They do love seeing the 5 stars and hearing that our patients are doing well after seeing us. We are so thankful that June loves us...we are very fond of her as well! Please let us know how else we can help! ~Tom

Vanessa M Publicada en Google 1 year ago

Experiencia fantástica: I’ve used Noah’s several times but this last time really was the best! We went in for what we thought was a stuck hair and they got us in and out in no time at all and were so kind the entire time! Thank you for amazing service!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Vanessa! It's always great to see that our clients are returning to us and receiving the same high level of care at each visit! We are always happy to help, whether it's for an urgent situation or even something less concerning. Thanks so much for the 5 stars and for taking time to compliment our team!! ~Tom

Catherine Rickenbach Publicada en Google 1 year ago

Experiencia fantástica: About 6 months ago I had to live through the day all pet parents dread. The vets here were so incredibly compassionate. The staff definitely truly cares and you can trust them.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you so much, Catherine...it does mean a lot to our team that you shared this and we were honored to help you and Barney on that day. As you mention, these types of visits are hard enough and we are so happy to note that our team provided you with the needed care and compassion you needed back in August. Please let us know how else we can help. ~Tom

Tony Harris Publicada en Google 1 year ago

Experiencia fantástica: Lifesavers , our puppy was very ill, and there are no emergency vets in Terre Haute. They got her right in and figured out the issue. I am very grateful for such a great staff. They spoiled her rotten as she had to spend the night.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi there, Tony!! Thanks for sharing your thoughts here...we are always appreciative of folks who see the compassion and care our dedicated team provides to all of the pets we see! Poppi was such a good patient and our staff was more than happy to spend a little extra time giving her snuggles and TLC. Thanks for the 5 stars and we all hope Poppi continues to do well! ~Tom

Benjamin Edwards (Benjamin) Publicada en Google 1 year ago

Experiencia fantástica: They show a lot of care for your pets. Just recieved a condolences card signed by all the staff expressing sorrow for our loss of our kitty of 14 years. Thanks yall. Made us cry. It was sweet of you

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you so much for taking the time to leave us a 5-star review, Benjamin! We are thrilled to hear that you had a positive experience at Noah's Westside Animal Hospital. We strive to provide the best care for all of our furry patients and their owners. We hope to see you and your pet again soon! ~Tom

EDIT (March 4, 2025)...Thank you for being part of our family...losing a pet can be devastating, but we are glad to hear that our team made a difference for your family. Please let us know how else we can help. ~Tom

ZB. K Niya Publicada en Google 1 year ago

Experiencia negativa: Brought my dog here cause she was limping and leg was out of place after she fell. She wasnt willing to walk on it, and would rather not walk at all. They took her back to get xrays, which she yelped nd screamed, when she came back she was walking. They "popped her leg back in place" and said it was "sprain, to keeo her rested and shoukd see improvement after day 3". She wasn't making any improvement after a week so I took her the another Vet and sent the xrays out to a radiologist, he said it was fractured, which i was shown the Xray and could clearly see it was fractured as well.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, ZB K Niya...I am so sorry that your pup has experienced this injury and I am sure you are worried about her. I can't find you in our database under your Google handle above, and I don't see any clues in your review to help me pin down your pup's name. Will you please reach out to me at [email protected] and share some more details with me? I would like to know when you visited and your pups name. This will enable me to look at the case and then I hope I can provide some answers for you. This team is well known for their caring and compassion so I am very concerned about what you have described and your perception of the team. Please reach out as soon as you can. ~Tom

Abbey Ruddell Publicada en Google 1 year ago

Experiencia fantástica: Our beagle started having seizures out of nowhere so we ended up having to make about 4 back to back trips to Noah’s. In December his seizures got really bad and we had to euthanize him and the staff there was so incredibly compassionate and caring. They gave us little chocolates to give him before he passed and let us spend as much time as we needed. They are hands down the best!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good afternoon, Abbey...we are all so sorry for your recent loss of Homer...it's readily apparent that he was a big part of your family. Thank you for taking the time to share your thoughts here, for your kind words about our wonderful team, and, most importantly, for being there for Homer's needs. We are all sure he will be missed greatly. Please let us know how else we can help. ~Tom

Brian Guy Publicada en Google 1 year ago

Experiencia fantástica: My former veterinarian had retired and I was looking for a new Vet for my fur babies. I’ve gotta say since switching to Noah’s, I’ve been nothing but happy with their service. Both their general care and emergency care have been second to none. I will continue to use them for all my pets needs.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you so much for your kind words, Brian! We are thrilled to hear that you have been happy with the care Lucy and Guppy have received at Noah's Westside Animal Hospital. We look forward to continuing to provide top-notch service for all your pets' needs and we will endeavor to develop that same family relationship that you experienced with your previous doc! Have a great day! ~Tom

Tabby Dillon Publicada en Google 1 year ago

Experiencia fantástica: I put my dog down in 2021, and now recently my cat at Noah’s, and this place has been amazing with the process. The staff are super sweet and kind and just are able to handle the situation amazingly, even when I’m bawling my eyes out. Thank you for everything.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for sharing your experience, Tabby. We are glad to hear that our staff was able to provide you with compassionate care during such difficult times. Your kind words mean a lot to us and we appreciate that you took the time to share how our team supported you. We are honored that we could help you and your family. Please let us know how else we can help. ~Tom

Sean McGill Publicada en Google 1 year ago

Experiencia fantástica: Noah's Staff is Wonderful, Caring, and Helpful in your time of need. We don't normally use this Vet, do to location from our house, but our dog that was 13 years old had a concerning issue late at night and we need him to be seen. When we called they had someone on-site to look at him. So after looking at him, they had explained our options and what most likely was going on with our dog. We agreed to do an X-ray to verify what our next step was. They handled the whole situation very thoughtfully and professional. Unfortunately our dog was not able to be saved and fortunate for us Noah's didn't take advantage of the situation. They definitely our worth every penny.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for taking the time to share your experience with us, Sean. We are glad we were able to provide compassionate care for your beloved dog in your time of need. Our whole team at Noah's Westside Animal Hospital is dedicated to providing thoughtful and professional service to all of our patients and their families. Thanks for noting how our team focused on the needs of the pet, but also the needs of your family. We appreciate your kind words and are here for you if you ever need us again. ~Tom

Mindy Stock Publicada en Google 1 year ago

Experiencia fantástica: I had an emergency situation with my cat. I got in right away and although I had to put my cat down, the staff was very kind and supportive. They even sent a sweet sympathy card to show they cared.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for taking the time to share your experience, Mindy. We are so sorry for your loss and are glad to hear that our team was able to provide you with the support and care you needed during such a difficult time. Your kind words mean a lot to us and it was our honor to help you and Castle. Please let us know how else we can help. ~Tom

Andy Pacheco Publicada en Google 1 year ago

Experiencia negativa: Very very unhappy ! I am in disbelief that they even have their licenses nor s diploma ! Please understand the seriousness behind the importance of a mother 2 year old dog whom just gave birth and ended up with a mass ruptering which leads to her not being able to feed & also at high risk for a bad infection. Typically you would THINK that ANY VET would be fast to respond and quick to do whatever it takes but yet when I arrived they didn't even act as if it was an emergency they made her sit in the waiting room while my dog was quit literally bleeding out and with he hard times right now we had no other choice because they promised a rate that was so low for an examination that we didn't think we could get help elsewhere! So within doubt we waited and then the poor skilled people there made us wait another 2 hours to even SPEAK OR LOOK AT OUR DOG WHICH WAS LATHARGIC BY THEN! I Seemingly guess you understand what and where my hard feelings and anger stems from but needs less to say if you are ok to have a bleeding animal of yours wait for hours & then be sent home with a cone and some gauze because they didn't even run test to determine what was actually going on is okay with you and your morals then visit them! But if I could I would be opening a lawsuit I'm just so upset and still doing at home care praying my dog makes it. I do hope everyone STAYS AWAY!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hello Andy...I am so sorry that your experience didn't match your expectations...I can see how worried you were about Sissy and her condition. We strive to always provide the highest level of care for our patients as well as service for our clients. Having said that, it is important to remember that veterinary emergency hospitals work on a triage basis, just like a human emergency room. Sissy was not in danger of bleeding out and if the situation was that dire, she would have been seen before any other cases. Likewise, many people don't realize that most animal ERs will only have 1 doctor on duty at any one time, so less critical cases may indeed have a wait time that is unexpected. We always try to do what's best for the patient, but we also know that we need the client to be okay with the treatment plan as well. From what I see in the medical record, our team provided you an estimate to move forward with diagnostics and treatment, but, as is your right, you opted to seek care elsewhere. We moved forward only with the care that you authorized for Sissy. I understand your frustration, but to imply that our team lacks morals or that somehow our doctors are not licensed is inappropriate and insulting. I hope that you are able find care for Sissy with your regular veterinarian. Please feel free to email me at [email protected] if you feel I have not addressed your concerns. ~Tom

Mariah Whitelow Publicada en Google 1 year ago

Experiencia fantástica: The staff were so kind and considerate. My cat just recently had to get put down due to cancer, the staff was very empathetic and you could feel their passion for their job.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for taking the time to share your experience with us, Mariah. We are grateful for your kind words and are glad to hear that our staff was able to provide empathy and support during such a difficult time. We are honored that we could help you and Frankie. Please let us know how else we can assist. ~Tom

Anthony Oliver Publicada en Google 1 year ago

Experiencia fantástica: Dog csme I n w I th gunshot wound that diaphragm and the bullet lodged in a fatty area just shy or hitting. Th stabilized him and watch him. Throughout the nite making sure n all was good with him. I think the staff at Noah's animal hospital has the right stuff to take care of your pet. We are grateful bforbthe care they gave my dog Bocephus!!!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Every person that walks through the Noah's Westside Animal Hospital doors is treated with the utmost in care and respect - every appointment is just as important to us! We are glad to see our attention to detail shows. We enjoyed our time with Bocephus and hope that he continues to recover well. ~Tom

Jenni Schwartz (HarleysGonePostal) Publicada en Google 1 year ago

Experiencia fantástica: Watched a cat hit on the interstate & took it immediately to Noah. Noah was fantastic. They jumped into action & found the cat had a microchip. Couldn't ask for better animal care. They're wonderful working with my kitten right now

Annemarie S Publicada en Google 1 year ago

Experiencia fantástica: Noah’s has always treated my pets and me very well. They are kind, professional, courteous, and efficient (when you have a nervous kitty efficient is extremely important!) every person takes time to stop look you in the eye and communicate clearly and the gentle soothing tones are appreciated by Frank (nervous kitty) When we visit Noah’s, either for a routine visit or because something is wrong, they always take fantastic care and when we leave we both feel immensely better. Can’t recommend them highly enough, they will be honest with you without using scare tactics so often employed when dealing with a family members health. All around they are good people and when you are making difficult pet decisions it’s important to be surrounded by people you trust, the staff at Noah’s fits the bill in all ways. PS Patsy is phenomenal! She treats Frank as if he is her grandkitty (no rules just fun and love) We love Noah's and appreciate everyone so very much! Dr. Steinke too :)

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you so much, Annemarie!! Your review is a perfect example of what we strive to accomplish every day. We love seeing Frank and our team really enjoys our interactions with you...you always have a smile and a compliment for our team!! So...thank YOU for helping us make this world a little bit better place!! We appreciate the 5 stars and all of the kind words...it's important to us that our clients feel comfortable, safe, and a part of the team when it comes to their pet's care! ~Tom

EDIT - May 28th, 2024...What a phenomenal update, Annemarie!! Thanks for letting us know how wonderful Patsy has been with Frank and for noting the care Dr. Steinke provides!! Our whole team is happy that you are part of our family and we look forward to maintaining that relationship for a long time! ~Tom

Donna Fisher Publicada en Google 1 year ago

Experiencia fantástica: So thankful for the staff at Noah's, they are so caring and compassionate. Was so hard to let go of these 2 babies, but they were there with us every step of the way and let us take our time. And made sure they crossed the rainbow bridge together after having yummy treats and kisses. They are no longer suffering although our hearts are!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Donna...these visits are never easy and our whole team shares their condolences for your loss. We are humbled that you took time to share your thoughts on the kindness and professionalism of our team...thank you so much for that vote of confidence. Please let us know how else we can assist you and your family. ~Tom

Ryan Hadley Publicada en Google 1 year ago

Experiencia fantástica: We had to go to Noah’s West Side in the early morning hours for my son’s cat who had been hit by a car. They were very accommodating and had excellent bedside manner. Both the Nurse, Ariel, and Doctor did an excellent job. They have a very tough job. And they were both very professional, yet sympathetic to our situation. Couldn’t have asked for more from them.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks so much for the kind words, Ryan and please know that our team is very sorry for your loss of Flash Jr. Cats versus cars rarely work out well for the kitty, but we are glad that we could be there for you and your son during this tough time. Thanks for noting Ariel's compassion towards Flash Jr and your family and thank you so much for posting the 5 stars. Please let us know how else we can help. ~Tom

Jacqueline Haun Publicada en Google 1 year ago

Experiencia fantástica: Able to get right in no problem with appointment Person who clipped my cats nails and shaved some fur between his paws did amazing job. Was patient gentle and asked question

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks, Jacqueline! Our entire team at Noah's Westside Animal Hospital always works hard for our clients/patients to ensure a calm and comfortable experience. We understand the importance of creating an environment that you, and your pets, want to come back to! Thanks for the 5 stars! ~Tom

Branna Shores Publicada en Google 1 year ago

Experiencia fantástica: Dr. Petersman was WONDERFUL! As was the entire staff when our dog Annie had knee surgery this week. We couldn’t be happier with her surgical results, as well as how well both our Annie and WE were treated!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you so much for your kind words, Branna! We are thrilled to hear that Dr. Petersman and our staff were able to provide excellent care for Annie during her knee surgery. IT can be very stressful to worry about our pet's during a surgery so we truly appreciate your feedback and are delighted to hear that both Annie and yourselves were treated well. ~Tom

Robert Seth Goodyear Publicada en Google 1 year ago

Experiencia fantástica: So we first went to Michigan Road Low Cost Vet but they couldn't help because our furbaby was to critical for them to handle so they gave us directions to Noah's on the west side and I was hesitant (due to prior engagement that didnt go well at another location on the east side) but Aunt said let's go. We walked in and immediately they took our furbaby Patches back in and directed us to a room... We wasn't in there that long before the vet came in and gave us a rundown of what they are doing and immediately I was impressed with their prompt to attitude... We didn't get this treatment at the other clinic of there's. So this was refreshing... Sad for my poochie being there but I felt she was in the right hands with this clinic... I understand Animal Hospitals are expensive but from my current experience with this place. I would recommend them to anybody who has a pet emergency... So with that said our furbaby passed away the next morning due to her blood pressure not being able to be stable any longer... With the care they gave our poochie I know they did all they could... We picked her up and they had her in a box and gave my aunt a keep sake that even melted my heart and brought tears to my eyes... This is the interactions we as customers should expect from places like this... Thank you to all who worked closely by Patches side. You will not be forgotten...

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Robert...please accept our condolences on Patches passing...our whole team could tell just how much she meant you and your family. We are so appreciative that you took time to highlight the compassion and concern our team had for you and Patches as this is one of our Core Values...we expect our team to be kind and empathetic during all interactions with our clients. Thank you for noticing and thank you for sharing that thought. Please let us know how else we might help. ~Tom

Bobby Clark Publicada en Google 1 year ago

Experiencia fantástica: Jessica the front receptionist, and Dr. Kyle were amazing!! Very compassionate, caring, etc. I’m called 6 other animal vets and they were just worried about being paid first. Noah’s animal hospital actually cares about animals, and helps!!! Thank you soo much!!

Nick Faulkner Publicada en Google 1 year ago

Experiencia negativa: Terrible service and your veterinarians are liars. All they care about is getting your money before telling you the truth about your pet. Took our 7 year old coton de tulear, Manny, in because we were very worried about his well being he had not been eating for the past few days. Doctors wanted to charge 1500 for bloodwork, emergency exam, x rays, etc. We opted just for the exam and bloodwork. They got the results and told us it could be a bunch of different things then handed us an another bill for 1400 for medicine and iv fluids which we refused. We then took him the next morning to our regular veterinarian and he took one look at blood and told us he was suffering from liver and kidney failure and we decided to euthanize. Why couldn’t Noah’s tell us this and we could have know to have one last night with him before he passed. All they care for is money. If you care for your puppy stay far away.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Nick...I am sorry to hear about Manny's passing..I am sure that you and Yaneth are just devastated. I can't imagine how empty your house must be right now. Having said that, I do object to your characterization of our staff as liars and that we are only worried about the money. We offered an estimate that gave you the options to pursue diagnostics (you chose to do bloodwork) and when those results came back, the notes do state that Manny's differential diagnosis could be a number of different illnesses or situations, including liver or kidney failure as I can see on Manny's record. To find the definitive diagnosis, we would need to run more diagnostics or at least start some sort of treatment to start ruling out the different potential causes. It's also important to determine how the family wants to proceed in these cases as many liver and kidney issues can be managed for some time. You chose (as is your right) to seek care at your regular veterinarian for his opinion.

Again, I am sorry that Manny passed. If I have not addressed your concerns fully, please feel free to email me at [email protected]. ~Tom

Heather Likens Publicada en Google 1 year ago

Experiencia fantástica: Needed emergency help with our puppy. He could not be saved however the staff was absolutely remarkable. So kind and compassionate and did all they could to make a terrible situation better.

natalie cramer Publicada en Google 1 year ago

Experiencia fantástica: we had to bring my cat here after he ate a foreign body. after calling all the emergency vets in the area, this one had the shortest wait time. the staff was SO lovely and considerate of our financial situation. both vets we saw presented us with all of our options, and when paying six grand for surgery was not an option we could afford, they sent us to their low cost surgery clinic (also recommend). at one point, they had no rooms open for so the front office literally let him frolic around the office with them. hes a social guy, what can you do. you can tell the team cares so much about the animals they see, i definitely will trust them with any of my pets moving forward.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you, Natalie!! We love how you have outlined how our family group of hospitals work together to always do what's best for the pet and the pet's family! We understand how many families need options when it comes to care, especially emergency surgeries, and so we are very happy that we could get Jupiter in to our surgery center so quickly. Thanks for letting him hang out with us and thanks for the 5 stars! ~Tom

shaunna Riley Publicada en Google 1 year ago

Experiencia negativa: To people that are reading this review please I mean please do not trust this place. They tell you that they are gonna do something and they don't. You have to babysit them with everything. I had people lie to me while I was in the clinic and tell me they was going to bring my dog medicine for is vomiting and they forgot twice,this was all in the clinic, we got moved and the nurse was not told and she thought we left so we was sitting in the room for 45min until I called the front desk she said she would tell the nurse and still didn't get anyone, so I asked a boy walking in the hallway can he get are nurse in here he told me he would tell her. I had to finally go up to the front desk to tell the lady we are left in the room and my dog keeps vomiting over and over we finally got are nurse back she said she wanted to talk about the estimates then she would take him back. They said it would be best for me to leave my dog there with them to monitor him over nite. Ummmmmm helllll no you can not even remember to give him his medicine while I'm there. Then I was convinced the estimate they told me was it. Like including it all being seen blood work and medicine. So we get checked out she brings my dog out and hands me scripts to take to the pharmacy to get filled out. I said what do you mean you read all the things I had on the bill and told me the price and you read the prescriptions off with the price. So I get his medicines dropped off at Meijers to get filled. So I'm waiting for all the texts to pick up it was taking forever so I call to check on them and the pharmacy says the clinic didnt fill out 2 of the prescriptions was not all the way filled out so we are waiting for them to tell us the amount of the prescriptions

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi Shaunna...I actually spoke with you yesterday and I am very sorry that you didn't have the experience that you were expecting. I do think it's important to recognize that in an ER setting, both human and animal, that there will be times when more critical cases are arriving and may need more immediate attention. Unfortunately, with it being the Monday after a holiday weekend, our ER did get overwhelmed with cases that needed urgent care. That being said, I am sorry that you felt as if you were forgotten and we will be addressing this issue with the team so that we can improve our service. Prince did seem uncomfortable on presentation, but his condition was much more stable than the patients that were coming in after him, so you did have to experience a bit of a wait. I tell clients consistently that if your pet is going to the front of the line at the ER, it's probably not a good day. I do wish that you didn't have that wait, but in hindsight, for the exam, diagnostics, and treatment, 4 hours in the ER is actually a pretty good time frame.

I am glad that our team was able to not only provide appropriate care for Prince, but also make good recommendations for on-going treatments and diagnostics. Finally, I noted that we worked hard to meet your needs by providing written prescriptions when requested as well as giving you detailed instructions for caring for Prince at home since you opted to forego hospitalization.

It should also be noted that once the discrepancy was noted with the written prescriptions, I personally provided immediate assistance and an apology and worked quickly to resolve it. We all hope the Prince is feeling better, is able to be rechecked by your regular veterinarian, and please feel free to reach out to me if you feel I have not addressed your concerns. My number is 317-726-2405 x 4 and my email is [email protected]. ~Tom

Amanda Enochs Publicada en Google 1 year ago

Experiencia fantástica: I have now had two pet emergencies that i have been here. One because of our male kitten, who unfortunately we lost. They did amazing with Oreo and made sure I understood everything that was happening. They made me imprints of his nose and paws as well as some of his fur before we had him cremated. When we got him home, he was in a beautiful wooden box with his name. Our second pet emergency was with her female kitten she was shivering not wanting to eat not wanting to play not going to the bathroom when I got her there they took her straight back. She was running a very high fever and they weren't sure what was going on. They cut her for 24 hours giving her antibiotics and fluids her fever went down when she came home they gave me antibiotics to give her at home and she's back to our normal little kitten. I would recommend them to anyone. Thank you guys for all your kindness, help, and love you gave to Ash while she was in your care.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks, Amanda...we are so happy that we could be here for you and your family during such hectic times. Emergencies are scary, so we appreciate seeing how you described the care our team gave both Ash and Oreo as well as you and your family during these situations. Our entire veterinary emergency team is dedicated to always wanting to do the best for the patient and the family and it is so nice to see that they succeeded in that goal with you! ~Tom

Mary Green Publicada en Google 1 year ago

Experiencia fantástica: Everyone there has been so nice. Gave extra care to me and my grandson when we were over there for four hours in emergency with my cat. They brought us treats and we genuinely felt that they cared not only for our pet but us also. I recommend them because they are prompt and give great customer service which I really appreciate it is important to me. They keep me updated and always give my cat her special treat. I would recommend them wholeheartedly.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you, Mary!! It was definitely our pleasure to help you with Missy's care and it's been wonderful to see how she is progressing. We definitely love seeing the 5 stars you posted here, but it's really nice to see all of the kind things you have written as well. We will continue to be here for you both, so just let us know how we can best help! ~Tom

Stan Wright Publicada en Google 1 year ago

Experiencia fantástica: Thank you very much for taking great care of our Frank. He's doing better! The Doctor and staff made my wife and I feel better about Franks outlook.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks for the update, Stan, and for sharing your thoughts with our team! It's so good to hear that Frank is doing better...a visit to the veterinary emergency room can be scary, but it's nice to know that our team made your family more comfortable during a stressful time. Thanks for sharing the 5 stars and for taking time to let us know!! ~Tom

Susan Sterling Publicada en Google 1 year ago

Experiencia fantástica: Friendly and helpful staff! My little one year old chihuahua came in with critical respiratory distress. They immediately took her back and got her on oxygen. They were upfront with all costs and options for care. She spent the night and I picked her up the next day. From working with the day staff and the night staff, I give loud shout outs to all for outstanding care! My little girl is better and thriving thanks to their knowledgeable and caring staff. Ten stars ⭐️

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hey there, Susan...how scary!! Any time we see a pet with respiratory issues, it's an urgent concern, but I am sure you were doubly worried with Daisy as she is such a small pup!! Thank you for taking the time to note how helpful, caring, and upfont the team was during this pet emergency! We love seeing what you have written and we are so grateful for the 5 (ten) stars! ~Tom

Kristi Romine Publicada en Google 1 year ago

Experiencia fantástica: We went to Noah's when we couldn't get into our vet after my son and his Golden Retriever were attacked by a Pittbull. Luckily, neither one of them were harmed too badly, but we wanted to get my son's dog checked out just in case. Everyone from the front office to the doctors were very friendly and caring. They took good care of us. We won't hesitate to go back in the future!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Oh my goodness, Kristi!! How scary for you and your whole family! We are all glad that things weren't worse and we are glad we could be here for you during this time. Thank you for taking the time to share your thoughts and for the kind words you have for our team! We appreciate it and we love seeing the 5 stars! ~Tom

Dean Hendricks Publicada en Google 2 years ago

Experiencia negativa: This review is my opinion from my own experience. I purchased a puppy on a Saturday and by Tuesday the pup was sick throwing up and loose stools and just laying around. My wife took the pup to the vet in our local town and they said it could be parvo but he could not test for it. He said to take it to this vet hospital (Noah). We called and they arranged to meet us in the parking lot which they did and took the pup inside to test. The puppy at that time was acting fine, running around and playing but I understood that parvo can kill a pup in 48-72 hours. The vet assistant came back out and said that the pup tested positive for parvo and had us come in so they could give us pricing. They proceed to tell us the pup that was running around playing need hospitalized for 5 days at about $8000. The second option was 2 or 3 days for $4000 and the last choice was at home for $950. I was on the phone with the breeder at that time and he said the remaining pups he had were all fine. My pup should have already had parvo when I got him with a 5 day period before signs show up. I said lets do the at home treatment for $950 which included a shot, 2 bags of water solution, 3 pills I had to cut myself in to quarters and 5 applications of meds for his stomach. When I got the pup home he was fine and playing. My dog I already had had been playing with the pups since I got him. On Wednesday my older dog threw up so we took him to another vet and they tested him for parvo and he was negative. So, this pup that supposedly had parvo that is highly contagious had been penned up with 4 other puppies and played with my dog for multiple days and no other dog got parvo!! I do not believe he EVER had parvo!! To me it looks like it is a great opportunity for them to make an easy $8000. You give them the pup and come back 5 days later and the pup are healed. To me they are running a scam. If you try to prove them wrong they would just say the test was a false positive. DO NOT GO HERE FOR SERVICE!! I even told them they are ripping people off with the prices and they do not care about the animals just the money and they never disagreed. I told them I had my other dog get a cherry eye fixed at another hospital and it cost about $350 and they told me that they charge $2000-$3000 for that! BEWARE!!!

Matthew Heidenreich Publicada en Google 2 years ago

Experiencia fantástica: The staff here were all so sweet and caring as it was time to let our 13 year old dog Wesley pass from this life. Our regular vet was unresponsive to my requests for help. I reached out to Noah’s Westside and they were so helpful and caring. Everyone that I interacted with was so supportive and caring. They were so loving to Wesley in his final moments and gave me the time to process what was happening. I’m going to start bringing my other two dogs for their care.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good afternoon, Matt...we are all so sorry about Wesley...he seemed like he was a big part of your family and we are honored that we could help you both during this tough time. Thanks for noting how our team handles these stressful situations and for sharing the compassion that they exhibit. We really are grateful for you taking time to share your thoughts here. Please let us know how else we can help. ~Tom

Milo Polley Publicada en Google 2 years ago

Experiencia fantástica: My sibling found a stray cat and fell in love with her and decided to adopt her, and it was late at night so we took her here to have her checked for fleas, etc. and to gauge her overall health. She had a microchip and they went above and beyond to check and call multiple phone numbers on there that were all disconnected and gave us instructions on how to proceed with a stray hold process. Overall we were seen quickly, everyone we met was friendly and knowledgeable, and the price was reasonable for an emergency vet visit. We love you Saturn!! Plus, free Keurig stuff!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hi there, Milo...thanks so much for posting the 5 stars and we are so grateful that you were able to help little Saturn find a forever home. We appreciate the lengths that you went to in order to help this little girl and we all hope she is adapting well to life with you! Thanks for taking the time to share your experience with our amazing veterinary team! ~Tom

Brandon Holman Publicada en Google 2 years ago

Experiencia positiva: Quoted us a price of $600-$900 until they found out our credit limit was $1500. Then charged us $1480 w/ a required return visit of $65 that turned in $130 with another required return visit. What a rip off, BUT my Boston terrier is still alive after being viciously attacked by a neighborhood stray.

Angela Anderson Publicada en Google 2 years ago

Experiencia fantástica: Back story…My husband and I had a black kitty cat who just started bleeding uncontrollably all over the floor. We already had a vet appointment to have her spayed, but we were extremely nervous about all of the blood she was losing. So we took her here and found out she had pyometra. We had to make the gut wrenching decision to have her put down, because her uterus was full of pus and blood, and they didn’t even know if she would make it through surgery. She was also a bitter, and the techs and doctors didn’t even mind it. We got a wonderful card in the mail about her. Current story, we have a Daniff, who is a really big girl. She weighs 130 pounds. She has just went through her first heat cycle, and due to what happened to Kitty, we immediately called and they are going to spay our Daniff, named Adele, on March 17. We did not want our baby girl to experience what our poor Kitty went through. I trust this hospital 100%. People complain about their prices, but everywhere else we called, including our current vet, VCA, Noah’s was the cheapest. Thank you guys for all of your kind words and please take care of our baby girl Adele on the 17th. She is a big baby, all 130 pounds of her lol. She will become your new best friend

John Moyer Publicada en Google 2 years ago

Experiencia fantástica: The staff, Veterinary Technicians, and Veterinarians that we dealt with treated our canine family member with kindness and compassion. The evaluation to assess her situation was thorough and we were given several treatment options. I would definitely recommend Noah's Westside Animal Hospital.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

HI John! Thanks for letting have the opportunity to help both you and Clover recently! Our team is dedicated to helping pets and their families during tough times, like emergency visits! We all hope that Clover is on the mend...thanks for the 5 stars and for sharing your experience here! ~Tom

Julie Moyer Publicada en Google 2 years ago

Experiencia fantástica: I feel like this placed saved our 10 year old dog's life yesterday. I am so glad that we have places like this to go when our regular vet, despite knowing how sick our dog was (having seen her 48 hours earlier) didn't have/could not make the time to see our Clover who was still very sick. The care at Noah's was top notch. The techs who took down our initial information accurately relayed it to the vet. No mess ups, no confusion, no contradictory information. Just accurate facts conveyed to the doctor, imagine that! We saw Dr. Kyle Schmidt who took great care of Clover. We were given numerous options, cost wise and were able to make choices as to which tests we wanted to pursue. We never felt pressured or judged to do more or spend more. Yesterday was our first visit, but having two senior dogs and finding out yesterday that most vets don't care for emergencies (WHAT??!!), definitely not our last visit. The staff was wonderful, even bringing us snacks once it got close to lunch time and we had been there for a few hours. All in all, so pleased with everything. Thank you!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Wow, Julie...this is an incredible review and we are honored that you took time to post it! As you may have seen from other reviews, we are very lucky to have Dr. Schmidt as part of our family and he is phenomenal with the pets. It's also heartwarming to see that you had compassion, helpful, and excellent care and service from the initial intake to release. We love to see the 5 stars you posted and our entire team will get a big thrill from reading this! Thank you so much!!

To be fair, most veterinarians don't have to see emergencies any more because of the amazing options we have here in Central Indiana. Our family actually has three emergency hospitals here in town and we are happy to be here when other clinics can't. One final note..we will always be ready to help, 24/7, 365 days a year! ~Tom

Anne Green Publicada en Google 2 years ago

Experiencia fantástica: I had a great experience at Noah's! The staff was so kind and helpful, treated my kitten very well, and my appointment went very smoothly. I definitely recommend this place to other pet-owners!

Sarah Franklin Publicada en Google 2 years ago

Experiencia fantástica: Our sweet kitty Glory (left in the picture) developed difficulty breathing at 13 years old. We had to take her to the emergency clinic and they were amazing! Got us in so quickly and knew immediately that her issue was fluid around her heart and lungs. We had to make the tough dreaded decision. After she passed, Dr Schmidt came back to the room to show us that he went ahead and took some of the fluid in her chest and by the color could tell that it was caused by lymphoma. This brought comfort to me knowing that we did make the right decision for her. A huge thank you to Dr Schmidt and everyone who took amazing care of our girl. We will certainly come back if ever needed. Thank you to the staff- every one of you— for all you do!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Sarah...what a beautiful picture of Glory and her sibling. Please accept our condolences on Glory's passing...this must have been very difficult for you and your family. Thank you for noting the kindness and concern of our team as well as their compassion during this stressful time. It's always our goal to do what's best for the pet and the pet's family, so it's heartwarming to read that this was indeed your experience with our emergency team. Thanks for the compliments to Dr. Schmidt...we are very lucky that he is part of our family. Please let us know how else we can help you. ~Tom

Phillip Whitaker Publicada en Google 2 years ago

Experiencia fantástica: We have a 4 year old chocolate lab who had a leg issue. After taking him in, he was quickly diagnosed with a torn ACL. Because the doctor could tell without xrays, he didn't feel a need to upcharge us and take them. He also gave us 3 options for the surgery as well as his thoughts. When I told him that we wanted to shop around due to the price he even gave us a few other centers to try. We ended up back at Noah's. The surgery went well and the price came back $200 under the quote.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Phillip...our entire is sending their good wishes to Mr. Bo and hoping that his recovery is going smoothly! Thank you so much for the kind words and for noting that we will always provide options whenever possible for our clients and our patients. We understand that Bo's healthcare needs to be a team effort and we are very happy that we were able to help you both. Thanks for the 5 stars!! ~Tom

Eddie bankhead Publicada en Google 2 years ago

Experiencia negativa: Called them to set up an appointment to have my dog spayed. Was told that after an 80 dollar check up (which is understandable) they would need to draw blood work (undisclosed additional amount) then the cost of the surgery would be around 700.00 dollars. Called around and affordable spay)neuter in brownsburg will do the surgery for 90.00. SMH

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Eddie and thanks so much for letting us know about your concerns. I would have been shocked by this discrepancy in cost as well, because our prices for a spay surgery generally start at closer to $300 and only if you chose to have all the elective services (microchipping, full blood panel before surgery) or if she was in heat or pregnant, would the cost come close to $700. We do have many of our calls recorded, so I see if we can investigate this call and find out where the confusion (if any) occurred for setting Cottenale's appointment.

The other important factor here is to make sure that we are comparing apples to apples when it comes to surgery estimates. While many low cost locations do some incredible work, we do want to make sure that things like pain relief, bloodwork, and other parameters (such as higher costs for bigger dogs or older dogs) are included on estimates from both places. Finally, I think it's also important to point out that many low cost clinics are able to do surgeries at discounted rates because of grant monies and donations that are sent to their clinics. That is not something that our hospitals get. Again, I appreciate the feedback and we will work with our teams to make sure that the value of our services is highlighted, not just the cost. ~Tom

Kevin Templeman Publicada en Google 2 years ago

Experiencia fantástica: Our GSD, Fitz, has been going to Noah’s in Geist since he was a puppy. They have always been great. He’s now almost 10 years and has a brain tumor. We have recently treated with SRT radiation and he’s currently on a bunch of meds. The few times we need to board Fitz, it’s great knowing we can board him at Noah’s Westside in medical boarding so he has people monitoring him 24/7. He is seizure prone, so we don’t want to leave him alone at any point.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks for the 5 stars, Kevin and we appreciate your long history with our Noah's family across Indianapolis for many years! Fitz has always been a favorite whenever he boards with us and it's been great to get to know Bishop as well. Thanks for your trust in our team...both here and the other Noah's hospitals you visit! ~Tom

Jillian Coglianese Publicada en Google 2 years ago

Experiencia fantástica: Our animals have always received quality care at Noah's, whether it's been urgent, critical, or end-of-life care. We were in last night with Max and, while there was a long wait due to more critical patients, they did a good job keeping us updated. He ended up spending the night. They did a great job fixing him up and went above and beyond to give us advice on non-urgent issues he's been having. Thank you to everyone who was so patient with my anxious, old boy.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks so much,Jillian...it's great to see that you have had such positive experiences each time you all come in and I know our team is grateful for you sharing your thoughts here! We all hope Max is doing a little better today and we are sure he is happy to be back with you both! Thanks for the 5 stars and for being a part of our family!! ~Tom

Debora Swinford Publicada en Google 2 years ago

Experiencia negativa: Staff were very nice and helpful. Only 2 stars because they misdiagnosed my pet, didn't check what I asked them to, and it cost me a lot of money. I had to spend more money at another vet to get correct diagnosis and treatment. Tom - While your perspective is interesting, it is not quite my perspective. Liam's dx of Lyme Disease was not "an incidental finding" at a later DVM appt, it was the source of his pain and lameness all along. Yes, Meghan was very helpful and I appreciated the refund of a small part of my costs to Noah's, but it was not a complete resolution to my concerns. It's interesting that you choose to use this forum to discuss these matters rather than just let it be what it is, a place for consumers to review their experience. Maybe it shouldn't be used as an opportunity for you to tell consumers that their perspective is wrong.

Ronnie Sanders Publicada en Google 2 years ago

Experiencia fantástica: Had to put our dog of 16 years down although the situation was very difficult, the staff made us feel very comfortable, not rushed, and they were very compassionate. Then, a few days later, they took it to a next level and sent out a card with hand written notes of sympathy Never ever have I experienced anything like this thumbs up whoever structured this company. Also, the facilities was super clean and had a great smell

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Hello, Ronnie...it's so hard to imagine how it must feel to say good bye to a pet that you have had for more than 15 years..you and your family are definitely in the thoughts and prayers of our whole team. Thank you for taking the time during your grief to share your experiences and the 5 stars. We are very grateful and we remain ready to help you again if needed. ~Tom

Audrey Price Publicada en Google 2 years ago

Experiencia fantástica: I was curious to see what the bad reviews were here and I gotta say from what I’m seeing I disagree. Especially about all them caring about is the money, absolutely not true. My dog unfortunately got hit by a crazy man so we brought her in to try and save her. The staff was so efficient in a very timely matter. Compassionate, understanding and caring. They even cut our costs DOWN. They also did a cool thing of a memorabilia of her paw. The whole staff signed cards, one we left with with her nose printed on, and even an extra one they mailed in the mail. The vet literally cried with me and hugged me as we put her down. We had the best experience one could have in such a tragic situation.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Audrey...thank you so much for what you have shared here and please accept our condolences about Rhea. We really appreciate your comments about how compassionate, kind, and empathetic our team was during your visit and this is something we strive for with each and every patient, each and every client. While the outcome of your visit was certainly sad, we are encouraged to hear that your overall experience was a positive one. Please let us know how we might help you and your family. ~Tom

wendy estrella Publicada en Google 2 years ago

Experiencia fantástica: We don't have words to say thanks to everyone at Noah's they saved our baby. Thanks for the wonderful service. He is checking his yard again, thanks to you guys.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Awww, Wendy...thank you so much for these kind words!! It's always a pleasure to help our clients during these stressful times and we are so happy that you had such a positive experience! We greatly appreciate the 5 stars! Please let us know how we can help you and your pup in the future! ~Tom

Matt L Publicada en Google 2 years ago

Experiencia fantástica: This place was fantastic. The staff was great and they are also very transparent with you about wait times, priority level, and pricing. When I needed to use the restroom they even held my dog’s leash for me while we were waiting. While I hope I never have to come back here (because I want my pets healthy and happy!!) I would come back if needed.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Matt, we want the same thing...we want all pets to be happy, healthy, and uninjured, but if something does happen, we are here 24/7, 365 for any pet related emergency! We do appreciate the 5 stars and we greatly appreciate your understanding of wait times. It never gets old to see how much our clients (and our visitors on emergency) value our hard working team!! ~Tom

Sayra Campos Publicada en Google 2 years ago

Experiencia fantástica: They are always very helpful and take good care of my pups! We get their regular vaccines there, we have used the emergency care multiple times (ones of our huskies eats everything!) and recently one had a dental surgery there.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thanks, Sayra! We love working alongside you to make sure Blaze and Odin get the best pet healthcare possible! We appreciate you being part of our family for almost 10 years!! Thanks for the kind words and the 5 stars! ~Tom

Brandy Rains Publicada en Google 2 years ago

Experiencia fantástica: I want to say thank you to the dr and staff that assisted me with my sweet Bella. She was sick and I could not get her into her regular vet. I brought her here, she was taken right in and I got a diagnosis right away. Sadly , it was to let her go. I wanted to try to get her into her regular vet , since that’s the only place she had ever been in her life (almost 14 years). When I told of the situation , my regular vet still did not have time to get her in. I made the painful decision to go forward here at Noah’s , and my Bella and myself were treated with such caring and kindness. I will not forget it. If I ever have the need for a vet again , no questions asked , I will come here. Thank you again.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Thank you for all of these kind words and heartfelt review, Brandy. Saying goodbye to a treasured pet like Bella is never easy, but it is nice to see that your experience at this tough time was handled with compassion, kindness, and grace by our team. We really appreciate the 5 stars and we are thankful that you shared your thoughts here. Please let us know if there is anything else we can do to help. ~Tom

Rossel Unadia Publicada en Google 2 years ago

Experiencia fantástica: I have a cat Natsu he is 5yrs old. And he have survive and now is doing great. Thanks to Noah’s emergency doctors and nurses who take care my boy. Natsu had a urinary blockage last august 11, 23… he been put 3x to a catheter but everytime the catheter is remove he would complete blockage again. Thanks to dr. Petersman who did Natsu’s P.U surgery and his team have watched and took care of Natsu for almost 3weeks in ICU. Y’all save and took care my boy and no amount of thank you is enough to be said. Because now Natsu have his cone finally remove last October 12, 23. he is running, and using his litter normal again.I have 3 cats and 1 dog and I only trust Noah’s to take care of my little babies.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good afternoon, Rossel and thank you so much for sharing your experiences here! Natsu was incredibly brave and it's so heartwarming to hear how well he is doing now! We love hearing these success stories and we also know that much of Natsu's recovery is due to your detailed and focused at home care. Thank YOU for being such an observant pet parent! Please continue to keep us updated on his progress! ~Tom

M Ander Publicada en Google 2 years ago

Experiencia negativa: After 30+ years of raising dogs from puppies to end of life, across multiple states, this is without question the worst, most manipulative vet I have ever been to. I gave them two chances and both times it was clear they hope you know nothing so they can take advantage of you and your pet for money. I am glad I learned this quickly and glad I was able to give my dog the love and care she deserved at a different clinic. She was dying due to an irreversible process (the vet admitted this) and we had a few extra months with meds. When she was clearly in constant pain despite meds, we made the heartbreaking decision to humanely euthanize her after a loving day and good bye from the whole family. We were directed back to this clinic due to its emergency hours and the vet refused to speak to us, never read her chart, refused to euthanize her because my dog wagged her tail. We got yes/No for over an hour (while my dog suffered) before another tech relayed the vet message that she refuses to do anything at all. The next place we went showered my dog with affection, asked about her history, told us they could see her pain and gave her every ounce of support and love. The vet herself was intelligent, calm, caring and sat with us despite the pace of the clinic. I’ll advise all animal lovers to steer clear of this place and seek out another. It was so worth it. As a side note, the front desk staff were outstanding and kind.

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good afternoon, Melissa...thank you for sharing your concern here and I am sorry that this was not the experience you were expecting. I am also sorry to hear about Layla's passing. I am certain she had a great life with you all.

I would like to discuss this case in more detail with you...you mention two chances above, but you only reference one concern... that our DVM was uncomfortable euthanizing your pet upon presentation. While it is important that our team listen to what the pet's family is saying about quality of life, etc, the act of taking a life is a serious one and there are times when the veterinarian may not feel that he or she is willing to perform a euthanasia based on the clinical signs of the pet.

Will you please email me at [email protected] so that we can discuss further and set up a time for a possible phone conversation? I would like to know more about this visit. Thank you... ~Tom

Christopher D Publicada en Google 2 years ago

Experiencia fantástica: They saved my big boys life after a bad accident. When we arrived, we were greeted immediately, and he was taken back right away. The wait for his prognosis was not long at all. He was admitted to the icu for treatment and observation overnight. We received several calls with up dates on his condition. He is now home resting and recovering. He will have surgery here in the next week to fix his dislocated back leg. We can not say enough thanks to the great team at Noah's animal hospital!

Noah's Westside Animal Hospital
Noah's Westside Animal Hospital

Good morning, Christopher and thank you for letting us see such a warm review first thing today!! We are so happy that we were able to help you both and we really appreciate how you noted the friendliness and excellence of our team. Thanks for the 5 stars and for taking the time to share your thoughts here! ~Tom

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