Alamo Dog & Cat Hospital
1619 Pleasanton Rd
78221, San Antonio
+1210-922-1231

Horario de apertura

  • Domingo: 10h-18h
  • Lunes: 8h-19h
  • Martes: 8h-19h
  • Miércoles: 8h-19h
  • Jueves: 8h-19h
  • Viernes: 8h-19h
  • Sábado: 8h-16h

Bienvenido a Alamo Dog & Cat Hospital, una clínica veterinaria confiable ubicada en San Antonio, TX, que se ha dedicado a ofrecer un cuidado integral y de calidad para perros y gatos desde 1922. Nuestro equipo experimentado está comprometido con la salud y felicidad de tus mascotas en cada etapa de sus vidas.

En Alamo, tratamos a tus animales como parte de nuestra familia, asegurándonos de brindarles la mejor atención posible. Ofrecemos una amplia gama de servicios veterinarios, que incluyen exámenes de bienestar, vacunaciones, diagnósticos, cirugía y atención dental. Reconocemos lo importante que es la salud de tu mascota, por lo que te acompañamos en el proceso, desde chequeos rutinarios hasta emergencias.

Nuestra clínica está orgullosamente acreditada por la American Animal Hospital Association (AAHA), lo que subraya nuestro compromiso con los más altos estándares de atención veterinaria. Contamos también con la acreditación de otras organizaciones profesionales, lo que asegura que cumplimos con los estándares más exigentes en el cuidado de los animales.

Visitanos en nuestra moderna instalación, donde brindamos un ambiente acogedor y profesional. Con más de 35 años de experiencia, nuestro equipo está listo para ofrecer la atención que tu mascota merece. ¡Agenda tu cita hoy y descubre por qué tantos dueños de mascotas confían en nosotros!

Nuestro comentario desde InfoVet sobre Alamo Dog & Cat Hospital:

Alamo Dog & Cat Hospital es una opción confiable para el cuidado de mascotas, conocida por su personal compasivo y sus precios asequibles. Muchos clientes elogian al personal por su amabilidad y comprensión en momentos difíciles, como la eutanasia de mascotas o enfrentando emergencias de salud. Los clientes han informado de un servicio excepcional de veterinarios como el Dr. Nick LaBrie y la Dra. Oates, quienes se comunican de manera efectiva y muestran una verdadera preocupación por los animales a su cuidado.

Los clientes aprecian la conveniencia de los servicios de atención sin cita y el ambiente limpio y acogedor de la clínica. Las reseñas destacan la eficiencia de las citas y la minuciosidad de los exámenes, haciendo que las visitas sean menos estresantes tanto para las mascotas como para sus dueños. Además, su capacidad para atender emergencias les ha ganado una base de clientes leales.

Si bien la mayoría de las experiencias son abrumadoramente positivas, ha habido algunos casos de problemas de comunicación y largas esperas para las visitas sin cita, particularmente durante períodos de alta demanda. Algunos clientes informaron haber sentido que eran ignorados durante visitas particularmente emocionales. Sin embargo, estos casos parecen ser excepciones en lugar de la norma.

En general, Alamo Dog & Cat Hospital sigue siendo una opción altamente recomendada para los dueños de mascotas que buscan un cuidado de calidad para sus familiares peludos.

Servicios

Hospitalización
Vacunación

Alamo Dog & Cat Hospital: Opiniones

3.9/5 (200 Opiniones)
Lisa Perales Publicada en Google 2 months ago

Experiencia fantástica: Wonderful staff and very compassionate. They helped my neighbor navigate the decision of putting her longtime friend for 25 years down today. We went to say thank you from the front staff all the way to the doctors, Thank you for being so kind to us today!

Raul Rios Publicada en Google 2 months ago

Experiencia fantástica: The staff was great and they went above and beyond to keep my cat comfortable. It was my first time at this office and I will definitely be back.

Sheila Montgomery Publicada en Google 2 months ago

Experiencia fantástica: Dr. Oates is amazing and seems like a really good vet. She cares about your concerns and explains things very well. I'm glad I get to see her if my baby's vet isn't available. Dr. LaBrie is phenomenal. He takes his time answering all concerns. He caught something I missed with my dog. Dr. LaBrie has operated on my baby's eyelid and now it's fine. He followed up several times to ensure my dog was OK. The front staff is amazing. Rachel, Brandon, and Sam are the most caring and knowledgeable and I have learned a lot from them. All the staff are wonderful and compassionate. The vet techs are thorough and compassionate as well.

F Gomez Publicada en Google 2 months ago

Experiencia negativa: Took her to another vet couple weeks after going here pleasanton rd . She had a bad tooth gum condition this pleasanton rd vet couldnt treat so they took my money and gave my cat ear drops , took my money , money that would have been more useful to me elsewhere . The more I think about it the more I feel that they only want to see how much money they can get out of each visitor . They did a littlebut didnt do much for phoebe , seemed like the vet didnt care or was not skilled , paid rising bill and 300 dollars later that day , left with ear drops and they gave her a antibiotic shot. Didnt tell me what was wrong or what to expect and consider . Going to have to go somewhere else . She is in bad shape and if I went back I feel all they would do is take my money and send her away with a band aid . Seems like they dont care .If you go make sure you observe how little they do or say and remind them your pets are very important and not just a appt

Kimberly Santibanez Publicada en Google 2 months ago

Experiencia fantástica: They are always helpful, friendly, and very reliable. I really appreciate how convenient their system is — being able to wait in your car makes visits so much easier and less stressful. Appointments are quick and efficient, and the prices are very reasonable.

Zenaida Martinez-Arizala Publicada en Google 2 months ago

Experiencia fantástica: Staff is very friendly and understanding. Walk ins are a plus and prices are super affordable. I recommend this clinic 100%

Sandi Collins Publicada en Google 2 months ago

Experiencia fantástica: We were out of town, and they got us in and out very quickly. They were very kind and helpful.

Cecilia Arenas Publicada en Google 3 months ago

Experiencia fantástica: They took amazing care of my fur baby. It's been 8 days since her surgery, and she is doing so much better. I'm incredibly grateful for the kindness and care from everyone there. I highly recommend Alamo Dog and Cat Hospital.

Victor Villalobos Publicada en Google 3 months ago

Experiencia fantástica: Love this place I wouldn't take my pets anywhere else but here

Matt The Outcast Publicada en Google 3 months ago

Experiencia fantástica: Outstanding customer service. Professional, knowledgeable, and courteous technicians and doctor.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you so much! We appreciate you.

Maria Cardenas Publicada en Google 3 months ago

Experiencia fantástica: My fur baby Archie had an eye infection. I usually take my Archie to Vetco but they had a recall on eye corneal stain. I was advised to see another vet today and to call around or take him to an emergency hospital. I was advised by one of my friends about this place and that they accepted walk ins. Dr. Nick LaBrie was so kind and so understanding. Archie is a very vocal and very drama king and he was so sweet with him. the staff was so nice as well. the wait was not that bad because like i said i was just happy they accepted walk ins plus my baby was in a lot of pain which it maximized his attitude. Thank you Dr. LaBrie for being so thorough and so kind with my baby.

Pamela Johnson Publicada en Google 3 months ago

Experiencia negativa: New faces in the front.. They were not welcoming at all..as soon as I walked in I was told by the male that they would be with me in a minute..him and another employee were on the computer..there was another one helping a customer.. customer left..ok I'm next..I'm the only customer in there..nope she gets on the phone and makes a call reminding someone of an appointment or something of that sort..I'm there in person and was ignored..I had to stand up and ask them do I need to make an appointment to pick up medications..the male said I'm sorry and helped me both the females one with long straight brown hair and the other had short red hair ignored me..Rude and unprofessional.

Bre C Publicada en Google 3 months ago

Experiencia fantástica: I would definitely recommend people come here! Amazing prices and awesome staff.

Manuel Martinez Publicada en Google 3 months ago

Experiencia fantástica: Outstanding place to bring your pets for care. Thank you

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you, we love all of our furry patients.

Alexis Hernandez Publicada en Google 3 months ago

Experiencia positiva: There was a long wait as a walk in, however we were informed a the start. This place has a pleasant atmosphere, and spacious area for all patients. All front desk staff were understanding, helpful and kind. We all around had a good experience, no pressure, no hidden fees, no judgments. We are thankful the staff took the time to check on our little pup and provide outstanding medical care.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Alexis,
Thank you so much for the kind review. Also, thank you so much for understanding that in a clinic like ours, we never know when it is going to be busy or slow. We sincerely appreciate you and look forward to seeing you in the future.

Rebecca Jimenez Publicada en Google 4 months ago

Experiencia negativa: I recently had to make the difficult decision to have my beloved dog euthanized at this clinic. While the staff was generally okay, I was disappointed by a few aspects of the experience. When I went to pick up my dog’s remains, the front desk staff seemed absent-minded and unaware of what was going on, which made the process even more painful. Additionally, my dog was placed in a very small box as you can see the cats remains box is bigger than the dogs not even sure if I received all of her remains and I was also disappointed that I didn’t receive the fur clipping I had requested and paid for. All we got when we called for the fur clippings was that we will receive it in the mail, and they are not sure if they even cut it.. please don't go here I'm still so sad..

Sharon Sustaita Publicada en Google 4 months ago

Experiencia fantástica: I have been bringing my animals to this clinic for many years. I love how the doctor's care, how they show empathy and how they explain everything to you. When I take my animals to the clinic as walk-ins, I definitely don't mind the wait. It is worth the care for my animals! My experience was wonderful. Love this place!

Amy Baltazar Publicada en Google 4 months ago

Experiencia fantástica: This hospital was my dogs saving grace. Wonderful staff and affordable prices. I cannot recommend them enough.

Jeremytwk Publicada en Google 4 months ago

Experiencia positiva: Good on walk ins, n very courteous

Patricia G Publicada en Google 4 months ago

Experiencia negativa: Appointments mean nothing to these people and "not long" means 2 hour waits

S J Publicada en Google 4 months ago

Experiencia negativa: I took my dog to get vaccinated including heartworm shot, and buy tick and flea tablet. The rep said it would be a two or three hour wait, so I was willing to wait but I couldn't that day. Before that I asked how much for heartworm shot since it changes every year and the rep said around ,$180.00, and I said okay. And he told me the examination around 85.00..i said okay plus the vaccines....flea and tick tablets. I would've paid close to 400dlrs. I was asking questions, and told him I can't make an appointment because I care for my mother, so I asked the rep' do you think I will be out by 2pm'? Then an employee there made a gesture with her hand to him to cut me off and when I was leaving she was telling him something. I was not being rude nor was I upset, and I agreed to the prices but that gesture was so rude. I was not asking a teenage little boy questions . I was asking a well fed grown up man questions he could handle. I didn't want to return the rude attitude, or remind her that it's our business that keeps this place open. I take my dog there every year, I entrust my dog's care to them and pay a good amount for it. I did nothing wrong to warrant a rude cut-off gesture. This business needs to remind their employees to treat their customers with courtesy.

Alondra Reyes Publicada en Google 4 months ago

Experiencia fantástica: I love this place! I take both my dogs here.

M. Alonzo Publicada en Google 4 months ago

Experiencia fantástica: Aside from the necessary evils (needles, thermometers, and the unavoidable betrayal) my pets have never had a bad experience here. Statistically speaking, the world should contain more people like the techs and vets at Alamo Dog & Cat. Empirically, it does not.

Marcos Hidalgo Jr. Publicada en Google 4 months ago

Experiencia fantástica: Fast professional and a caring staff. I wouldn't trust the care of my babies to anyone else

Eliseo Publicada en Google 5 months ago

Experiencia negativa: I was there at 8.30 they told me two people ahead of me they finally took me in at 10 .30 other people showed up and they took care of them the room had ticks they tried to charge me for stuff that they did not do I do not recommend this place take your dog somewhere else

Megan Kinkade Publicada en Google 5 months ago

Experiencia fantástica: Fast, friendly and easy to get appointment

Jennifer Huston Publicada en Google 5 months ago

Experiencia fantástica: Shoutout to the reception team, Dr Oates, and the vet techs for being kind, patient, and sympathetic when I had to go in to put my 18 year old cat to sleep. There might be a wait to get in but the employees there have always been nice which is much appreciated

Celia Perez Publicada en Google 5 months ago

Experiencia fantástica: Explain what was wrong with my huskey Nero and how to make he feel good doctor was great.

Florencia Johnson Publicada en Google 5 months ago

Experiencia fantástica: Thank you so much Echo is breathing better , is like he never had any problems Love the way we were treated I felt that caring and understanding from everyone

Debra Arriaga Publicada en Google 5 months ago

Experiencia fantástica: Very nice staff and doctors are very nice I bring my fur family here all the time

Angela Garza Publicada en Google 5 months ago

Experiencia fantástica: Loved the doctor and staff were good with my baby made him fell better only negative thing to say is just wish price was more cost efficient

Lisa Jimenez Publicada en Google 5 months ago

Experiencia fantástica: All of my babies, LittleMeats, Murphy, Ripley, and RebahLynn are seen at Alamo Dog & Cat, and I am VERY HAPPY with the care they receive. Thank you for everything that you do!!!If you are looking for a vet, this is the place to go! The staff are ALWAYS friendly as well!!!

Tatianna Sanchez Publicada en Google 5 months ago

Experiencia fantástica: Just finished up talking to Amber and she was amazing! Very helpful, and extremely patient! Great customer service and I will always trust my fur baby with them :)

Ann Helmke Publicada en Google 5 months ago

Experiencia fantástica: We took our senior Shar Pei in, without an appointment, as she had gotten extremely sick very quickly. Doctor Oates and the staff got us in quickly and were very compassionate. We ended up putting her down. The staff was wonderful. It is a great clinic and we highly recommend. We will continue to take our other Shar Pei there.

A. Benavides Publicada en Google 6 months ago

Experiencia positiva: All of the staff and Doctor involved were very kind and patient with my 50lb dog Whitey. All in all made it less stressful for both of us. Whitney needed several X-Rays which ran somewhat expensive $298 for X-rays only. Total bill $438 with senior discount. Wish it wouldn't be so expensive to get medical care for our pets, otherwise some pets will stay untreated and suffer to the end. When you can't afford it that's exactly what will happen. Three stars is for the expense not for the actual service. Rate 5 stars for sevice.

Cynthia Llamas Publicada en Google 6 months ago

Experiencia fantástica: De. Nick is top notch for our pets care. He is trustworthy; proper bedside manner & always takes the time to explain anything needed to ensure our furbabies remain healthy & happy.

Nova Muratalla Publicada en Google 6 months ago

Experiencia fantástica: Mum was in need for much attention for her health issue. The Provider and staff were Very Understanding to her needs. I was so Happy they were able to see us without an appointment. The Provider took his time to explain the issue and the care to help Mum feel better. Thank you All for Helping Mum.

Liliana Sanchez Publicada en Google 6 months ago

Experiencia fantástica: This clinic was amazing with my puppy ,I’ll recommended a lot !!!

Diana Torres Publicada en Google 6 months ago

Experiencia fantástica: I was very happy with the service at this hospital. Very clean, professional and caring workers. The final total for my dog fees was reasonable. I would spread the good word with family and friends.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are so glad you had a good visit. We love each pet that come in and will look forward to seeing you again in the future.

Herb Lechuga Publicada en Google 6 months ago

Experiencia fantástica: Great place my dog has enjoyed everyone there

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you!

Cassandra Martinez Publicada en Google 7 months ago

Experiencia fantástica: Amazing staff, so patient and gentle they always take such amazing care of my dogs I will never go anywhere else!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are so happy to hear you love Alamo!

Siera S Publicada en Google 7 months ago

Experiencia negativa: I've been here twice with my cat, they could not figure out anything wrong with him at all. I came a third time because nothing has worked. He's still really sick. They didn't care to check on my cat, or check in on him. The wait is about 3 hours now, and told me to literally go to another vet place if i needed urgent care? But this is literally an emergent and urgent animal vet??? Why advertise any urgent or emergent care then act like this type of care is unexpected and a burden? Unprofessional and very disgusting behaviour.

Deborah Luna Publicada en Google 7 months ago

Experiencia fantástica: This place is awesome,very friendly and kind people that work there they took very good care of my dog when he went to have his nails trimmed did a great job.I will definitely keep coming back.

Noe Albiso Publicada en Google 7 months ago

Experiencia fantástica: I want to say I really appreciate and felt comfortable with Vicky and Bill checking out my dog they did a great job and didn’t stress her out! In and out , would recommend as I’ve been coming for years !

Lorraine Moreno Publicada en Google 7 months ago

Experiencia fantástica: I highly recommend you make a appointment. We got the puppy package for 98.50. It includes doctors exam, DHPP, Intestinal parasite exam, oral strongid-T a nail trim and flea and tick treatment. (which is a pill you give them once a month.) You are looking at being there for about 2-3 hours. Doctors are great we saw Dr. Nick LaBrie he was so informative on how to care for my pup. vet techs are so nice and show they truly care for your pet. Front office you are amazing even made my pups next appt before we left. Your doing great office keep up the great work!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

I love this! Adorable!

Ken McKenzie Publicada en Google 7 months ago

Experiencia fantástica: Excellent Vet clinic. Super staff, had to wait as walk in, but it was not long and got top tier care for my dog.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are so happy to hear you are happy with your care, you have a stunning dog!

Freddy Sheldon Publicada en Google 7 months ago

Experiencia fantástica: Good service and good diagnosis our cat is getting better, they also give senior citizens discounts

Sylvia Cardenas Publicada en Google 7 months ago

Experiencia fantástica: Awesome customer service, everything was explained in detail. Very satisfied with the surgery. Thank you guys for all you do.

Marley Hudson Publicada en Google 7 months ago

Experiencia fantástica: Staff was very friendly and helpful when it came to answering any questions I had. You can tell these people love their job and the animals as well! Highly recommend!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you, we do love our job and our clients!

Melinda Deleon Publicada en Google 7 months ago

Experiencia negativa: I took my 6mo old puppy on Monday. All the doc did is feel her throat. He didn't check her eyes, nose, or ears. From this so called check-up, he determined that she had an infection. Gave her antibiotics. In the morning, my Zoey was dead!!! When I went in to try to get a refund for meds. She had only taken one. All they said is Sorry. No refund.

hilda rodriguez Publicada en Google 8 months ago

Experiencia fantástica: Alamo Dog and Cat has an excellent staff that provides you with efficient service and veterinary care. Dr. Nick LaBrie is a very compassionate and patient vet who is very attentive to your pet’s needs. You need not look any further for a vet once you have been to this clinic.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you :)

Cindy Yanez Publicada en Google 8 months ago

Experiencia fantástica: I booked a last minute appointment for my dog who scratched his neck up real bad, the staff were so kind and helpful! Wait was very short and the pricing is very reasonable, bringing my boy back for his neuter soon!!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Such a cute fur baby, we appreciate you taking the time and will be glad to see him back.

Jennifer Lyons Publicada en Google 8 months ago

Experiencia negativa: I am new to the area and have 6 personal animals each with special needs and I foster. I ALWAYS need a vet. Always. I was trying to find a vet yesterday on a Saturday for my dog. She seemed to be having some breathing problems but nothing that warranted an urgent care. I picked this place solely on the fact they could see her today, Sunday. This is most definitely not the closest vet to me but I will drive for a good vet. I had an 11:30 appointment but chose to wait in my car because of the amount of people in the lobby and my dog not feeling her best I didn't want to stress her. I waited 30 minutes and I went in at 12:00 to see how much longer. I was told I was next. So I went back to my truck to wait. At 12:20, 50 minutes past my appointment time I left. They called me just now at 12:30 telling me they went out looking for me and didn't see me. I explained I had left. They said the receptionist had put my number in wrong which is wild since yesterday they put it in too. I will say the front staff is extremely kind and friendly. I have no complaints with them but I do not like when people don't respect other people's time. 20-30 minute wait, fine. An hour is ridiculous and unfortunate.

Melissa Medina Publicada en Google 8 months ago

Experiencia fantástica: After they help my baby Rosco get better this is the only place I've ever taken any of my animals too for the past 10 11 years we won't go nowhere else our trust is with cat and dog animal hospital

Rose Castaneda Publicada en Google 8 months ago

Experiencia negativa: Called to get a copy of my dog’s prescription however Amber the receptionist refused to let me have it and did state that since they have their own pharmacy they refuse to give it out. Let me state that I’ve always brought my dog Walter here but now his meds are $25 more? While Amazon has it cheaper for $20 less. I will no longer be taking my dog there and will convince my mom and sister to no longer take their pets there. You lost 5 pets.

Luci Ramon Publicada en Google 8 months ago

Experiencia fantástica: On July 3rd my Sadie (Pug) tested positive for Parvo. I thought I would lose her. I'd like to thank the staff for caring for Sadie and making me feel comfortable while there. Today Sadie healthy and has gained weight. Thank so much!!!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

So cute! We are so glad she is doing better. She is adorable!

Aaron Anomalous Publicada en Google 8 months ago

Experiencia negativa: normally they have been good. they gave my cat medication which was $70 and kept throwing up. They would not give me a refund and quoted me $51 for a shot instead. And then they tell me that it's $80 when I show up I don't know if they got new management but it sounds like there's just nothing but greedy

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are so very sorry that your experience was not the most positive, we are more than happy to discuss further with you over the phone if you would like to reach out at 210-922-1231 Mon-Fri 9-4pm.

Brenda Veloz Publicada en Google 8 months ago

Experiencia negativa: I called them around 1PM to ask them about their walks ins. The lady on the phone told me 4:30 PM is their last walk in. I left work early at 3:20 to make it there before 4:30 to take my dog. When I got there at 4:20 they told me they stopped taking walk ins. I told them I was told differently and I left work early and drove 30 min to come. She asked someone in the back and they still said no. Going toward don’t tell clients a time for last walk in cus it can be a major inconvenience when they get there and get told something else.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are more than happy to discuss further if you would like to give us a call at 210-922-1231. We unfortunately cannot always predict how many people will arrive on any given day at any given time as a clinic that can take walk ins and appointments, however we do try to accommodate all pets the very best we can. If a pet arrives and we have many people ahead of them waiting we do need to make some recommendations for the following day or to be seen at an emergency room as we don't want that pet to have complications arise from the wait time or not be able to get in prior to closing hours.

Chasity Daniel Publicada en Google 8 months ago

Experiencia fantástica: I’ll never go anywhere else! Peter (my cat) said he won’t either!! I love the staff and the place is so cozy! Peter is doing so much better!!

Esmeralda Gonzalez Publicada en Google 9 months ago

Experiencia fantástica: I love the care and love the employees here.My dogs and puppies have the best of love and care for my money always .Been coming here since I was in my 20s now retired im 70 from chihuahuas to now my Blue Coat Yorkies I've made this our home ❤️ ♥️ ☺️ Esmeralda Guzman Gonzalez

Amyann Gomez Publicada en Google 9 months ago

Experiencia fantástica: I recently took my cat Bella to Alamo Dog and Cat Hospital, and I couldn’t be happier with the care she received. From the moment we walked in, the staff was warm, caring, and attentive, making both Bella and me feel at ease. The doctor was absolutely wonderful—she took the time to explain everything in detail, answered all my questions, and showed such genuine compassion and care for Bella’s well-being. It’s clear that everyone here truly loves animals and is dedicated to providing the best possible care. I highly recommend Alamo Dog and Cat Hospital to any pet owner looking for a place where your furry family member will be treated with kindness and expertise.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you!

Angelina Osteguin Publicada en Google 9 months ago

Experiencia fantástica: Took my Gordy in for his rabies shot and had a great experience! The staff was very friendly and made us both feel comfortable. The vet took the time to address a concern I had, which I really appreciated. Overall, a smooth and caring visit — thank you!

Neidy Flores Publicada en Google 9 months ago

Experiencia fantástica: Alamo Dog & Cat Hospital took amazing care of my frenchie after a traumatic eye injury. The vet squeezed us in for emergency surgery and he and the entire staff were incredibly kind and compassionate even under so much pressure from working in a busy hospital. The surgery went great, and my dog recovered with no issues. I’m so grateful for their care and support during such a scary time for our beloved dog.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you so much!

Pat Gonzalez Publicada en Google 9 months ago

Experiencia fantástica: They took good care of my 8 week old chihuahua pup. It was her first visit. We found our forever clinic. Great, friendly service!...this review is 2yrs old..we returned on July 19th 2025 and service was top notch!..just as the first time.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We love to hear this! Thank you for taking the time.

shawnna jimenez Publicada en Google 9 months ago

Experiencia negativa: WASTED MY TIME COMING HERE TODAY! We waited almost 2 hours here just to walk out and not be seen!!! I had a scheduled appointment today at 11:30, but this morning at 8:30 I received an email saying to come in early! There’s no wait on walk ins! So I call and they tell me yes! Come on in! I show up and they tell me the wait shouldn’t be too long! And hour passes! I go ask the front desk what’s going on? You said the wait wasn’t going to be long, “oh we’re just waiting on a room to open you should be next. I saw about 15 people come in and out of the office people who got there after us. Every single person that showed up after me was called up before me. Another 30 minutes pass. I am in the lobby by myself. There is one other person here. My boyfriend talks to the front desk against this point the man tells us that we have to wait 30 minutes bc they just cleaned the room and the chemicals need to sit. About 10 minutes after this. The one person in the room w me gets called up. That’s when I called it quits. I have never had such a bad experience. They said they had sick dogs. Well my dog is sick too! That’s why we are there!

Erin Benda Publicada en Google 9 months ago

Experiencia fantástica: The staff at Alamo Dog & Cat Hospital are the best! They are professional, caring, communicative and very efficient. I was anxious and stressed while waiting to see the vet because my dog was in a lot of pain. The staff were very kind and patient with me and I appreciate that. The exam went smoothly and we were able to discuss a treatment plan that put my dog on the right path to feeling better.

Joseph Saenz Publicada en Google 10 months ago

Experiencia negativa: They are just churning out horrible service. They cut the hair around my pets genetal area but left her covered in poop when I specifically asked them to clean the area since I dont want to hurt her and I dont want infection. Then the manager calls with a completely dismissive attitude and insinuated I was lying. After coming from a different veterinary office specifically for this kind of stuff I'm disgusted with the manager Samantha and her ugly attitude. She told me not to go back and there's no one to complain to about them so if your reading this stay away its not worth it.

Tammy Johnson Publicada en Google 10 months ago

Experiencia fantástica: Amazing staff and Doctors!. They take their time with you,it's not in and out. The vet techs and staff are compassionate and make sure your loved one is well taken care of!

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you, such a beautiful animal. We appreciate each one of our patients.

Shanice Harold Publicada en Google 10 months ago

Experiencia fantástica: I had a really positive experience with veterinarian Emma Oates. The front staff were kind and knowledgeable. Scheduling was easy, and the wait time was short. Once we were seen, Dr. Oates was incredibly kind, patient, and professional. She clearly cares about her patients and took the time to explain everything in a way that was both honest and comforting. I appreciated how realistic she was about possible outcomes, helping me feel more prepared without overwhelming me. You can tell she truly cares. I’m so grateful for her thoughtful and thorough care

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

Thank you so much. Dr. Oates really loves what she does and all of her furry patients.

Espie Lozano Publicada en Google 10 months ago

Experiencia negativa: I have mixed reviews of this place. I went today with my very sick puppy. The pros of this place is they're open on Sundays and i was seen timely. We found out my puppy had parvo and decided to euthanize. Upon finding out my puppy had parvo i heard a tech in the back telling another tech "omg your going to touch the pup" the other tech responded "yes i have to because we're going to bring it back here" the female tech then said "omg but the dog has cooties" i was the only customer left so i knew it was about my puppy, so that was a terrible feeling and they knew at that point i decided to euthanize so i thought it was very rude and unprofessional. When it came time to euthanize i was asked if id like to stay in the room and i said yes. They said in order to stay in the room it would be an additional charge which i think is so weird. The red head dr an older lady tech on the other hand were very sympathetic and considerate + the fact they are open on Sundays is the only reason for 2 stars.

linda castillo Publicada en Google 10 months ago

Experiencia fantástica: This is definitely my new to go place for my fur babies. Every single staff members were so kinds and very gentle. They explained everything before moving forward and made sure that the price was too my liking. If not they had another alternative. I really thought was going to put my Markey down but they reassured me that he was fine. He's 15 years old, so you can understand why I was so worried.

Sunshine CrystalKitties Publicada en Google 10 months ago

Experiencia fantástica: Always a good experience with my dogs here. They even have my dog I used to have in 2012 still on file I dont have the heart to admit to them i dont have that dog anymore...keeping the dog on their files makes me feel closer to her, even if I don't know what happened to them or if theyre even alive anymore

Lourdes Garcia Publicada en Google 10 months ago

Experiencia negativa: I’m disappointed and frustrated with today’s visit. I made a 2pm appointment for my anxious girl. After 35 minutes of waiting, I went ahead and left. That’s a long time to wait without anyone saying hey we’re running behind or is your pet ok. The whole reason of making an appointment was to avoid my dogs anxiety and no one seemed to care. I can understand 15 but 35 minutes and still waiting made me decide this is not the place where I want my pet to receive care.

alisha centeno Publicada en Google 10 months ago

Experiencia positiva: I appreciate that they let you schedule appointments online, and that they take walk ins. Y'all are like the only place on the Southside that takes walk ins, in My experience. Everyone is always very sweet with Chappie and takes time to listen to what's going on with him. ❤️

Julie Hatfield Publicada en Google 10 months ago

Experiencia fantástica: My cat was sick. The vet was reassuring and made a plan to do minimal testing at first to keep my price low. They were able to get me in very quickly and planned follow up the next day if treatment didn't work overnight. Fortunately, my kitty was feeling better and acting her normal self by the evening. Thank you!

Angelica Mancinas Publicada en Google 10 months ago

Experiencia positiva: The service and care that Lola received was Great! Her appointment did not take long and everyone was extremely helpful and caring.

Alamo Dog & Cat Hospital
Alamo Dog & Cat Hospital

We are so glad you had a good visit! Lola was awesome.

Kara Johnson Publicada en Google 10 months ago

Experiencia negativa: Long story short, this hospital business hour say they are open until 4pm. Well my husband and I took in a stray that was very sick. We arrived at the hospital BEFORE 3pm. And they tell us the vet can’t see her bc the veterinarian is leaving soon. BEFORE 4pm!! Very unprofessional and INCONSIDERATE. Do not give these people your money. Clearly they are not passionate about their job. Bc if they actually care they would not have turned a very sick dog away.

Robert Burnett Publicada en Google 10 months ago

Experiencia fantástica: Friendly and upfront about costs. Invoice was actually lower than quoted, maybe because I was first time customer. Overall good experience. Still monitoring Mr. Nibbles for improvement.

Nora Martinez Publicada en Google 11 months ago

Experiencia negativa: Very disappointed we made a appointment and walk in were taken beforehand. So why make appointment. Been coming here for years. But truly considering going to a different facility. My daughter and friend have highly recommend a vet by city base. It appointment was at 10:15 we were here earlier it's now 10:45. Only one in waiting room everyone taken in before us. But happy

Valerie Torres Publicada en Google 11 months ago

Experiencia positiva: This was our first visit to this location after getting this recommendation from our vet. The online scheduling is such a helpful tool. The staff at the front desk were very welcoming and nice. Unfortunately on this visit they were very short staffed so wait time was approx 2 hrs with a sick cat. Only 1 vet on call. We didn't even get to see the vet that afternoon. Since I had a cat that was sick, and staff realized they couldn't handle her they suggested I come back the following morning so they could sedate her. Came back the following morning to again great staff at the front. This time they were fully staffed and we saw the vet in less than 15 mins. He seemed very attentive as well our as vet tech. Staff called throughout the day after examinations and lab work. I came back that evening to pick up my cat and she seems to be doing much better. If you have to take your pet to this location I would highly suggest morning appointments.

Lydia Carrillo Publicada en Google 11 months ago

Experiencia fantástica: Was a walk in and we didn't wait that long.Took our 3 little kittens to be exam. The staff did a great job.

Alona Boyer Publicada en Google 11 months ago

Experiencia negativa: They do not care for how long u wait I had an appointment at 12:15 and still 2hrs later still haven’t been seen. They have no decency to tell me that I’ll be waiting for 2hrs my poor cat was crying a stressed in the waiting room.

ramiro flores Publicada en Google 11 months ago

Experiencia negativa: Worst experience with euthanasia! Our pup was brought in because she was suffering from multiple cancer tumors and the last thing we wanted for her was to suffer any longer, well moments after they put the IV she started having a type of reaction to whatever medicine they gave her before the euthanasia, she was shaking her head and sticking her tongue out like if she was having a seizure! I informed the staff and all they said is that it was normal! And then the veterinarian came in to put euthanasia. No it's not normal to watch your dog have a seizure before it's put to sleep! The whole reason why she was put to sleep was so she didn't suffer anymore!

Aurora Lozano Publicada en Google 11 months ago

Experiencia negativa: I waited for nearly three hours so they can attend my cat Moon and people who came way after me were attended first. I understand they were probably different circumstances but it was upsetting because I've been going to this place for nearly 4 years for my dog Archie. They weren't communicative and both people who were at the front desk kept making fun of some lady who was crying and going through emotional distraught because of her dog being injured. Please do better and have more compassion. Also, aim to have better service please because I really liked this place before this happened.

Noe Garcia Publicada en Google 11 months ago

Experiencia negativa: We brought my girlfriend’s beloved dog of 15 years here to be peacefully put to rest. The front desk staff was very kind and compassionate, which we truly appreciated during such a heartbreaking time. Unfortunately, our experience with the veterinarian was not as comforting. I don’t recall his name, but from the moment he entered the room, he came across as rushed and detached—as if he was simply ready to go home for the day. Yes, it was a Sunday around 5:00 PM, but that’s no excuse for a lack of empathy in such a sensitive moment. When they brought the dog back with the IV in place, the doctor moved forward immediately with the procedure—without giving us a moment to say our final goodbyes. It felt cold and impersonal, like just another task to check off, rather than a deeply emotional moment for us. This dog was more than just a pet—he was family. The way things were handled left us with a great deal of sadness and disappointment. I sincerely hope no one else has to experience their pet’s final moments in such a rushed and unfeeling way.

Patricia Saldivar-Lopez Publicada en Google 1 year ago

Experiencia fantástica: I had the unfortunate responsibility of having to decide to euthanize my 16 year old chi-winnie when his quality of life was no longer viable. With limited transportation and funds, this clinic was able to accommodate me the same day I called and the staff was very compassionate and expedited the process. They returned my beloved furbaby to me after they gave my husband and I some time alone in their clinic room. I buried my pet in my backyard for his final resting place as cremation was not an option for us. Thank you Alamo Cat and Dog Hospital Staff. I appreciate your professionalism and compassion.

Robert Martin Publicada en Google 1 year ago

Experiencia fantástica: My cat was very sick, and with no appointment we were seen within 10 minutes, they were very reasonably priced considering the situation (walk-in+new patient) definitely recommend if your baby needs help.

Sandy Garcia Publicada en Google 1 year ago

Experiencia fantástica: The staff is very friendly and helpful. The vet was so informative and gentle with my baby. He took the time to explain what happened to my baby's knee and what was involved with the surgery.

Chevy Bobcat Publicada en Google 1 year ago

Experiencia fantástica: Friendly and caring staff. Great service. Always comfortable with the staff/Dr and their diagnosis.

Nora Munoz Publicada en Google 1 year ago

Experiencia fantástica: Love Alamo Dog & Cat Hospital. They are very attentive with our fur babies and take extra care and time to answer all of our questions. Highly recommended.

nice day juno Publicada en Google 1 year ago

Experiencia negativa: I went there to get a flea preventive they charged me for the test first and then they told me they didn't have it in stock for her weight,and then told me to order it from their online store. I told them to use my card and order it . They refused , and so did I . Save your pets and go elsewhere. This place just ain't the same they should close down.

Ana Medina Publicada en Google 1 year ago

Experiencia fantástica: Place is very clean and the front desk personnel are very kind. The vet is a very very gentle with the animals the only thing for me was the price than on the Southside were i live at so I couldn't afford it but if I can't get an appointment at my dogs very I would definitely go back there.

Douglas Ramirez Publicada en Google 1 year ago

Experiencia fantástica: Once again great satisfactory treatment for my boxer ROMAN

Lisa Falcon Publicada en Google 1 year ago

Experiencia negativa: Vet came in and spoke to me for less than 5 minutes and they expected to charge me $72 for that no physical exam was done other than pointing out the obvious that my dog has allergies. Talk about thieves. Even a therapist charges you for an hour of conversation this guy didn't even give us three minutes.

Ryan Isaac (RyRy) Publicada en Google 1 year ago

Experiencia negativa: Wait times for walk in is brutal.you don’t have a choice because they only take appointments for boarding and surgery.The wait is not worth the semi low costs. Checked in at 730am, wellness check and rabies, it’s 11am now still haven’t been seen

Rosalinda Gomez Publicada en Google 1 year ago

Experiencia fantástica: Visited this animal hospital today since I had previously been here for my mother's cat. They have a special going on for first visit puppy packs $95 gets you an exam first shots and also fecal test. The vet explained everything regarding our new puppy and gave us a months dose of flea and tick meds. Staff was super friendly. We didn't have an appt we walked in at 8:30 am and were seen within an hour. Place smelled and looked clean

Rasiel “Razz” Galvan Publicada en Google 1 year ago

Experiencia fantástica: Alamo dog & cat has been awesome! My local vet clinic seems to always be booked, so I don't mind shooting across town to this location. They always make time to see me & my pets! Dr. Mark Labrie is very caring, understanding & compassionate towards my pets. He is truly God sent, awesome vet. Thank you Alamo dog & cat!

R b Publicada en Google 1 year ago

Experiencia negativa: Stay clear of this place. They charged me $72 for a check up and they will spend less than a minute with your pet. My cat has ear cancer, ring worm and a respiratory infection. The doctor didn’t even touch him or check his breathing. He just pointed out the ear cancer which was obvious. I waited another 20 minutes for an antibiotic injection which never came so I left. Terrible service.

David Perez Publicada en Google 1 year ago

Experiencia fantástica: Kindest vets I’ve ever come across, very natural talent in expressing care towards animals. Treated my pet like their own.

N. Ripps Publicada en Google 1 year ago

Experiencia fantástica: This was our first visit. We took our young Schnauzer there for xrays after she had been vomiting her food up for about two days after chewing up some plastic and ink pens. They explained everything and told us about the cost of the xray and the plan if care. The Vets there were very professional and polite. In general everyone and their pets in the waiting room were happy to be at this Vet clinic.

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