Charleston Veterinary Referral Center (CVRC)
Información sobre Charleston Veterinary Referral Center (CVRC)
29414, Charleston
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Charleston Veterinary Referral Center is a 24-hour emergency and specialty animal hospital in Charleston and the surrounding area, providing comprehensive veterinary care for dogs and cats. Our emergency team and board-certified specialists work together to provide expertise in cardiology, critical care, internal medicine, neurology and neurosurgery, oncology, physical rehabilitation, surgery, and more, all under one roof.
Nuestro comentario desde InfoVet sobre Charleston Veterinary Referral Center (CVRC):
En el Centro de Referencia Veterinaria de Charleston (CVRC), nos enorgullecemos de ofrecer una atención veterinaria excepcional para tus adorables mascotas. Nuestras instalaciones están equipadas con tecnología de vanguardia y cuentan con un equipo de profesionales altamente capacitados, dedicados a asegurar los mejores resultados para tus compañeros peludos. Los clientes han elogiado a nuestro personal empático y compasivo que va más allá durante las emergencias, haciendo que tanto las mascotas como los dueños se sientan cómodos.
Algunos aspectos destacados de las experiencias de los clientes incluyen:
- Atención rápida y completa durante situaciones de emergencia, con personal que comunica de manera efectiva y mantiene informados a los dueños de las mascotas durante todo el proceso.
- Instalaciones limpias y organizadas que utilizan equipos médicos avanzados.
- Veterinarios altamente capacitados, incluyendo especialistas en cardiología y oncología, que proporcionan planes de tratamiento completos y apoyo posterior.
- Un equipo apasionado que trató a las mascotas con amor y respeto, creando un ambiente acogedor incluso en momentos de estrés.
- Comentarios positivos sobre el departamento de rehabilitación y su atención a las necesidades físicas de las mascotas.
Si bien la atención en CVRC es muy valorada, algunos clientes han expresado preocupaciones respecto a los tiempos de espera durante horas pico y los costos asociados con los servicios de emergencia. Sin embargo, muchos coinciden en que la calidad de la atención justifica el gasto, destacando la importancia de contar con un centro tan respetado disponible para necesidades veterinarias urgentes. En general, CVRC es una opción confiable para los dueños de mascotas que buscan atención veterinaria de emergencia y especialidad.
Servicios
Charleston Veterinary Referral Center (CVRC): Opiniones
Experiencia fantástica: My dog, RoseBelle was having issues breathing and coughing. Everyone from the front desk, the tech and the ER doc was professional and empathetic. They sensed my nervousness and took care of me as well. This all happened at 6:00 in morning, I’m happy to report that Rose Bell is doing well for a 13-year-old girl!
Experiencia fantástica: Our corgi recently had TPLO surgery and everyone took such great care of her, the surgery and rehab teams are fantastic and very king and caring. Highly recommend.
Experiencia fantástica: The entire experience was exceptional. I can’t thank the staff enough. Our dog dislocated his hip on a Saturday night and was in a lot of pain. The surgeon on call came in early Sunday to put it back in. She was wonderful. I highly recommend CVRC to any pet owner with an emergency.
Experiencia fantástica: The team immediately made me feel welcome and comforted while our pup was being treated. The information provided was clear, precise and honest. We will definitely continue using them in the future.
Experiencia negativa: Would not come here unless you have the time and money to spare. Called the office and asked them about some signs and symptoms my cat was having with his eyes only to be told “eye infections are serious and can result in him losing his eyes, come in as soon as you can”. I drove 45 minutes and waited 4 freaking hours (11:45pm-3:45am) and paid $500 for some ointment, a cone, and to be told “he probably has a herpes virus use this ointment and if it doesn’t get better in a week then call the vet across the street”. Pathetic and a waste of time.
Experiencia fantástica: They saved my girls life and I will forever be grateful! The staff was phenomenal, kind and took the absolute best care of my dog. Thank you to the whole staff and specifically to Dr. O’Keefe who caught a diagnosis missed by another clinic, without that diagnosis Siren would not be with us today.
Experiencia fantástica: Dr Jesty, cardiologist, is very caring and thorough. The whole office is so welcoming, professional and very pleasant to interact with. I’m very happy I chose them for preventative diagnostics and will recommend to all.
We’re thrilled to hear that our cardiologist and the entire office made such a positive impression. Providing thorough, caring care in a welcoming and professional environment is always our goal, and we’re so glad you feel confident choosing us for preventative diagnostics. Your recommendation means a lot to our team! Thank you for your kind words and amazing review!
Experiencia fantástica: Dr. McManemon and staff provided the best vet services we have ever experienced over our 20+ years of owning pets! We are truly grateful for the professional care, constant communications, and the daily love they showed our pup during his significant ailment. Such a great experience!
Experiencia fantástica: "So impressed with my first experience here! The facility is spotless, organized, and uses very advanced equipment. If your pet needs emergency or serious medical attention, this is the place to go. The only downside for me was the commute to West Ashley and the price tag, which caught me a little off guard. I really hope they consider building a twin facility in Summerville near Carnes Crossroads or Nexton soon!"
Thank you for sharing your experience! We’re thrilled to hear your first visit left such a positive impression, from our clean, organized facility to the advanced care we provide. We understand that location and costs can be challenging, and we truly appreciate your thoughtful feedback—it helps us plan for ways to make care more accessible. We’re honored that you trust us for emergency and serious medical attention and look forward to caring for your pet whenever needed!
Experiencia fantástica: The staff at CVRC was very helpful and caring. I had an emergency with one of my new kittens and they were welcoming and attentive to my needs and my new kitten.
Experiencia negativa: This place only care about the money not the animals Took a rescue dog in because it was having seizures. We where trying to do the right thing and not just dump the dog off because all the rescue places are fiil. This place wanted 7000 dollars to do a complete work up . I ask if the was a review board like the hospital do to see if they could help on the price since it not even my dog and they said no if they really cared about the animals the would do what's in the best interest of the animals and now they keep changing the price.
Hi Mr. Chapman, thank you for providing your point of view. And, thank you for rescuing a stray dog. Taking her off the street and offering her your home was very kind. When you brought her in here for seizures, we thought you had taken ownership of her, since you had rescued her a month earlier. We do treat strays until Charleston Animal Society can take them, but you portrayed to us that she was yours. The management for cluster seizures could include multiple days of hospitalization, and diagnostics including brain MRI and CSF tap - $7,000 was the upper end of this quote. We are always happy to work within family budgets - so we ended up not performing diagnostics, but instead putting finances toward seizure medications. We also offered euthanasia, as your dog continued to have cluster seizures while here. The change in price reflects what the family chooses to do in regards to diagnostics and treatments, our prices are otherwise set. I too wish we could treat every animal without payment, but we wouldn't stay open very long. I sincerely hope your dog is doing well on her medications; we were quite worried about her outcome. If you would like to discuss further, please reach out to me. Thanks, Sophy A Jesty, DVM, DACVIM, Medical Director, CVRC.
Experiencia fantástica: This is long overdue but I’ll never be able to express enough gratitude in the world to Dr. Sura and the CRVC team for saving my soul pet’s life in Nov of 2023. He’s still here today; fully healthy and just celebrated his 10th birthday with his brother! There is not a moment that I don’t take for granted after almost losing him due to a blockage and I know that going to this amazing team was the best decision I ever could’ve made. It was one of the hardest things I’ve gone through in my life and Dr. Sura and the whole staff showed me nothing but kindness, patience, and compassion as I asked stupid questions and wiped away my tears. I was newer to town so I was going through it all alone but also not because they took such great care of me and sweet fur baby, Kitty. I truly hope that they know how much I thank them everyday. Your fur babies will be in great hands here!
Experiencia fantástica: The level of care provided was outstanding. The environment is clean, organized and we were met with complete professionalism. Dr. Jesty is amazing and her explanation of the process, as well as the time she takes to find a diagnosis is thorough and caring. Thank you very much for taking such great care of my Piper.
Experiencia fantástica: The doctors & staff here provided excellent care for my corgi. Kind, caring, patient & attentive. Easy to communicate with. Wonderful facility. Extremely clean.
We’re so glad our doctors and staff provided excellent, compassionate care for your corgi. It’s wonderful to hear that communication felt easy and that you found our facility clean and welcoming. We truly appreciate your kind words and your trust in our team! Thank you for sharing your experience!
Experiencia fantástica: CRVC is the best veterinary hospital I’ve ever been to. Dr Jesty is the most kind and compassionate doctor. She takes her time and gives through explanations of everything. I felt we were in such good hands from the moment I met her! She is extremely knowledgeable and she got my cat Tony back into good health and we will never be able to thank her enough for that! She truly cares so deeply about her patients (and their families) and it shows! I am so thankful for her and everyone at CRVC for taking such good care of my sweet boy!
Experiencia negativa: Be prepared for a five hour visit and they are short staffed so they only have a certain number of technicians to bring your animal back to you. You will wait hours after you pay. Just be prepared for long waits and no allowable timeframes due to it being an “emergency”. They even brought us back in a dirty room. Update to your response- I’m incredibly disappointed in this offices response to my review. I left after 5 PM, and someone is trying to tell me what time I left that day. Maybe the clinical notes say that I left at 4:15, but our animal was not brought back to us until after 5 PM. It’s extremely unprofessional and I’m really disappointed in the response. I’m also Surprised that you can put chart notes online and it’s not a violation of someone’s privacy. Great job!
Experiencia fantástica: Everything about this visit was excellent! The front desk was patient and kind, the vet tech was supportive and understanding and the Vet was very caring and informative. Nobody wants to make a trip to the Vet at 10pm but everyone I can in contact with here made the trip a less stressful one.
We understand that a late-night vet visit can be stressful, and we’re so glad our team was able to provide compassionate, supportive, and informative care for both you and your pet. Your feedback means a lot to us, and we appreciate your trust in our team. Thank you for your kind words and amazing review!
Experiencia negativa: If you have a stray… DO NOT BRING THEM HERE. We found a stray dog after 5pm. She was very nauseous, threw up 3 times and was drooling. This was the closest place that had a scanner for a microchip. We arrive at 530 and was told someone would come scan her to see if she did. 45min goes by and no one came. The doctor only came out because she was discharging other dogs and gave me a form to fill out. Filled the form out. 45min goes by again. By this time people have walked in before us and left before us. We wait until 8pm…. To finally say something because for 1 the stray wasnt feeling well at all, 2 we had our child with us who was out way past his bed time, hasnt eaten dinner and we live 45min away, 3 me and my child are allergic to dogs and 4… this baby was someones baby. Her fur was clean, paws were soft… you can tell she was missing home and im sure she was missed too. We say something and the boy at the front desk tells us that the dogs with owners are prioritized first to be seen and that he thought the dog was scanned already. Excuse me?!? I even offered to have her scanned for a chip. If she didnt have a chip we would take her in the morning to charleston animal Society. My husband who is a disabled veteran became upset because the lack of empathy was evident. Other pet owners were there and even someone who works at VEG in mount pleasant was there and he said the process for a stray to be scanned for a chip doesn’t take 3hours. Someone finally came out and took her off our hands. If the front desk person wouldve told us it would be a 3 hour wait for a a dog to be SCANNED we wouldve taken her somewhere else. To top all of this all not ONE STAFF MEMBER said thank you for bringing her in and not leaving her. It really felt like they just didnt want her there.
Experiencia fantástica: We were very pleased with CVRC and Dr. Van Eden. We went in for the initial consultation and tests were done immediately. Diagnosis was made and meds prescribed to try, with us understanding that if the meds didn't work, surgery would be our next step. We appreciate everyone there who made us and our pet feel so special. We feel like we're in good hands with Dr. Van Eden and CVRC.
Experiencia fantástica: The neurology dept has taken very good care of our Schnauzer who experienced seizures several months ago. We have been treated so well by the staff who answer all of questions and spend as much time as we need to understand the situation. And are willing to work with us on her ongoing health plan!
Experiencia fantástica: I brought my dog in for an anaphylactic reaction. The facility is high end and well kept after. The staff from the front of house to the doctors were amazing! They really take the time to make sure you’re comfortable with everything and to help you understand. I felt so comfortable bringing my dog here for the ER visit after hours. We were there for about 4 hours total, leaving at midnight and the care did not waver. I am very grateful for the doctors and staff who took care of my boy!
Experiencia fantástica: Absolute angels on earth. I love every single person in this building but the oncology department holds a special place in my heart. Dr Rissetto, Jennifer, Clara, and Jessie were fantastic. The love and care they poured into our girl Cali was something special. I will never go anywhere else but CVRC for all of my animals specialty and/or emergency care needs.
Experiencia fantástica: Huge scare with my best friend onyx they took great care of him and he came home better than ever I love my dog and now I love this place as they took the best care of my baby onyx we brought him in deathly sick due to eating something he shouldn’t have any they quickly nursed him back to life thank you guys so much
George, thank you for sharing your experience! We’re so glad Onyx is back home and doing well. It means the world to our team to know we could help your beloved pup recover from such a scary situation. We’re honored to have cared for him and grateful for your trust in us. Give Onyx a big hug from all of us!
Experiencia fantástica: Great staff, very caring of our dog. Explained everything so that we could understand. Made us feel like they have known us and our dog for years.
Cindy, it's always a pleasure to serve clients like you. Thank you so much for your kind review. We’re truly glad to hear that our team made you and your dog feel so comfortable and cared for. Building trust and taking the time to explain everything clearly is very important to us, and it means a lot to know we made you feel like part of our family.
Experiencia fantástica: I couldn't hand pick or ask for a better team to take care of my precious kitty! They are so kind, thorough, and simply amazing at what they do. Thank you CVRC for keeping my girl alive and healthy ❤️ the real MVPs of society
Katie, thank you so much for your heartfelt review! We’re incredibly glad your precious kitty is doing well, and it means the world to our team to hear your kind words. Caring for pets and supporting their families is truly our passion, and we’re honored to have been there for your girl.
Experiencia fantástica: Very caring and took time to review are case and give us recommendations for Coco’s head injury. The doctor was very caring and knowledgeable. Coco’s care was great!
Experiencia fantástica: Treated us and our puppy very well very educated surgeon scheduled our surgery within a couple weeks of first visit very happy with the Charleston veterinary referral center
Levi, we’re glad our team could provide knowledgeable care and timely surgery for your puppy. Your kind words about Charleston Veterinary Referral Center mean a lot to us. Thank you for sharing your experience!
Experiencia fantástica: So thankful for CVRC! Their compassion and great care of my pup means so much in our emergent need for care. Highly recommended to anyone with pet emergencies!
Experiencia fantástica: This pet hospital is a blessing to the Charleston area. It is a gorgeous facility, with very capable and caring staff. I was a complete mess when I brought my dog there for severe toxic exposure. I knew going into it that a hospital stay would be incredibly pricey, but they did work with me to try and figure out how to care for her within my limits. Kiersten At the front desk was an absolute lifesaver. I was so worried about my fur baby….She was very professional And also extremely personable. Honestly, I could not have slept as well as I did that night if I had not had her to guide me through this. Dr. Walker and Dr. Dalzell were extremely competent and caring as well. They made the process way less painful. Upon discharge, Eric was extremely thorough and he sent me home with very clear cut instructions on how to proceed forward with my dogs care plan. Chandler sent a follow up email with billing information and I had a clear picture of all of my charges. All in all, even though it was a very hard situation to be in, I'm very glad that I took my baby to this hospital.
Experiencia fantástica: . I am writing to express my heartfelt gratitude and appreciation for the outstanding service I recently received at the Charleston Referral Center. In a time of worry and concern for my beloved dog, Rusty, the professionalism and compassion displayed by your team truly stood out. I would like to commend two of your exceptional technicians, Alissa and Jasmine. Both of them exemplified an extraordinary level of care and technical accuracy during our visit. They approached Rusty with genuine empathy and a deep understanding of the stress that comes with having a sick pet. Their attentive demeanor and thorough explanations gave me comfort and reassurance during an anxious time. They demonstrated remarkable patience in addressing my concerns and ensured that both Rusty and I felt valued and understood throughout the entire process. Additionally, the veterinarian who attended to Rusty provided exceptional care. Their expertise was evident as they conducted a comprehensive examination, clearly outlining the next steps in Rusty's treatment while being mindful of my emotional state. The combination of technical skill and genuine compassion they exhibited is a testament to the high standards maintained at the Charleston Referral Center. In a world where quality customer care can sometimes be overlooked, Alissa, Jasmine, and the veterinarian went above and beyond, creating a positive experience during a challenging moment. I believe it is essential to acknowledge and celebrate such outstanding performances, and I hope you will share this recognition with them. Their commitment to excellence reflects positively on your leadership at the center and enhances the reputation of your entire team. Thank you once again for the incredible service provided to Rusty and me. It truly made a difference during our visit. Jon Sears
Experiencia fantástica: Very professional, kind and upfront about all our pets needs. Thank you for the professional help you’ve given Stella. She’s doing wonderful, back to her crazy self..
Experiencia fantástica: Best best best place for your pets if you think about pet care. They have the best, brightesr people, nurses, doctors, and equipment for your animals. The front desk is there 24/7 for you. I have seen people come in at 10pm and mid night for their animals. They are very quick in response, and certainly will not let you wait on your phone. Their communications between their team members are also wonderful. I have been inside the facilities and they even have a water treadmill in rehab center.
Experiencia fantástica: Dr. Caitlin McManemon, DVM, DACVIM - Neurology Was fantastic with our Lady Mia concerning her neuro twitching, and an initial game plan for treatment. Highly recommend CVRC for next level of care for a member of your family.
Experiencia fantástica: We cannot thank the team at CVRC enough for the care they showed our cat, Anna. We were transferred from Island Pet Urgent Care because she suddenly fell extremely ill. We were informed that she had HCM and that her congestive heart failure had rapidly progressed, likely due to a stroke or clot. We did the most humane thing we could and let her go. She was able to be in our arms when she passed on. The team were incredibly patient, kind, attentive and comforting during one of the more challenging moments in our lives. Saying goodbye, especially suddenly, is extremely difficult but we were glad she received such excellent care in the end.
Experiencia fantástica: My dog Rockzie was very ill and the wonderful doctors and medical staff at CVRC figured out the problem and took loving care of her. She is doing much better thanks to CVRC.
We appreciate you sharing your experience. It’s wonderful to know Rockzie is doing better, and our team at CVRC is always here to provide the best care possible.
Experiencia fantástica: Thank you for taking care of Aloka. He means so much to so many around the world! Sending you lots of positive energy and love to the staff and all the doctors involved
Experiencia fantástica: Thank you for taking great care of Aloka! My German Shepherd, Ace, was diagnosed with patellar luxation when we rescued him last year. We are monitoring it with his vet, but this will be where we come if he ever needs surgery!
Experiencia fantástica: We just did our 2nd TPLO surgery with CVRC & my girl is doing great. We had to use 2 different Dr’s because of scheduling, and I can’t say enough about both! Dr’s & staff are caring, compassionate & professional, giving me assurance & confidence she was in great hands. I traveled almost 2 hours from the Hilton Head area & it was worth every mile to get her the level of care she received! I’d do it all over again in a heartbeat. Thank you CVRC!
Experiencia fantástica: Managing a senior pet battling cancer is never easy, but Dr. Renner always has the best intentions for our fur baby and she always receives the best care at CVRS
Experiencia fantástica: Impressive facility with top notch staff and veterinarians. Have all the equipment and resources on site to take care of any of your pets care. Had to travel over 2 hours each way for our visit but was glad we did. Wish they were closer but would gladly make the trip again if the situation warrants it. Thank you!
Rocco, thank you so much for your kind words! We’re thrilled to hear that you found our facility, staff, and veterinarians top-notch, and that your visit was worth the trip. Providing comprehensive care and having the resources to help pets in any situation is always our goal, and it means a lot to know you felt confident in our team. We truly appreciate your trust and look forward to being here for you and your pets whenever needed!
Experiencia fantástica: Words will never be able to describe how much I appreciate the care this place provided in trying to save my sweet boys life. From the moment I stepped foot into this place I could tell the standard of care they have. Front desk was welcoming, warm, and caring. The ER DVM that initially saw my pet was extremely caring about my pet and about me and was very quick to help me get diagnostics done and with results, when results weren’t what I wanted to hear she was very kind and tried to help me understand next steps. When Kaili was transferred to the ICU Dr. Lucchetti was absolutely amazing. The care she provided him and I will forever be remembered. She was always up front with prognosis and next steps and she always kept me updated. The techs Malia and Katelyn were absolutely fantastic, but every tech that helped me was absolutely fantastic I wish I remembered more names! I ended up taking Kaili home for palliative care and Dr. Lucchetti continued to reach out to me even after Kaili was discharged. Kaili crossed the rainbow bridge 12/26/25 at home but so grateful for everything and everyone CVRC provides. My family will forever be grateful.
Experiencia fantástica: We were very pleased with the care our cat received by Dr. Rissetto. The vet techs were very pleasant, friendly, and helpful too. The office staff also. I’m so happy we were referred to CVRC. We felt that our cat was being treated with the utmost care and respect. The facility itself was very clean and modern. I would highly recommend CVRC for any special veterinary care your pet might need.
Experiencia fantástica: Dr O’Keefe was amazing. She explained everything clearly and listened to our concerns. She helped us find the best treatment plan.
Christy, we’re glad to hear that Dr. O’Keefe took the time to listen and explain everything clearly. Helping patients feel informed and confident in their treatment plan is always our goal, and we truly appreciate you sharing your experience. Thank you so much for your kind words.
Experiencia fantástica: Went on new years day with a mystery injury on a neighborhood cat. The place was the only game in town that day so it was a bit busy and it took awhile. That said, great staff, these people seem to really care about their patients and do not cut corners on care. A bit proud of their work but did help on the bill some. Good to have access to when needed. Highly recommend.
David, it's always a pleasure to serve clients like you. Thank you for sharing your experience! We’re glad we could help your neighborhood cat, even on a busy New Year’s Day. Our team always strives to provide thorough, compassionate care, and it’s wonderful to hear that made a difference. We appreciate your recommendation and are always here when you need us!
Experiencia fantástica: Great service for emergency vet needs. Just remember it will be expensive since it's emergency care. It was worth it to address my kittens needs when he was sick. The people manning the front were nice and very empathetic. The Dr and rest of the attending staff were good with him and we have no complaints. Everything was explained every step of the way, there was no pressure to do things that were not needed.
Sarah, thank you for sharing your experience. We’re glad we could be there for your kitten during an emergency and that our team’s care and communication helped put you at ease. Our staff always strives to provide compassionate, thorough care while ensuring pet parents feel informed and supported. We appreciate your trust and kind words, and we’re happy your kitten is doing better!
Experiencia fantástica: We had to spend the first half of Christmas morning at the CVRC and while we would have much preferred to be home, the CVRC team was amazing and after a few days...we were able to bring him home in one piece. We appreciate their thoughtfulness, and updates (especially via text message) so much!
Experiencia fantástica: We had to bring our pup in Christmas Eve night and the staff was excellent. The woman at the front desk was fielding a busy holiday night with a lot of patience and diplomacy. I was impressed. Dr. Lowe was extremely knowledgeable and warm, making us feel confident in make the right decisions for our situation. Luckily our dog was ok and Dr. Lowe even called us the next day to confirm his final test results and check on him. Hope to never need them again but glad to know they’re there if we ever do!
Experiencia fantástica: Every person I spoke to during our visit were kind, professional and compassionate. Knowing they are available 24/7 serveing the community of pet lovers is comforting Thank you all.
Experiencia fantástica: I had to bring my 12 year old lab in Christmas Eve to be put down, I had just gotten to Edisto Island from Leesville, SC. Could not ask for better care. You all made a horrible decision a little easier. Thank you to all of the staff that helped with Rocky on Christmas Eve, you have no idea how much your attention was felt.
Experiencia fantástica: This is the “Mayo Clinic” for pets in the Carolinas.. Our recent experience there with our Cavalier King Charles, Cinderella, was beyond exceptional. She needed urgent surgery, a cardiology and oncology consult and it all happened under one roof, just in time for what she needed. I couldn’t have asked for anything more…I strongly recommend them!
Jan, it's always a pleasure to serve clients like you and we're pleased to hear about your exceptional experience at Charleston Veterinary Referral Center. Thank you for taking the time to share your experience with others. We’re committed to always going above and beyond for our clients, and your satisfaction is our top priority. We sincerely value your recommendation and thank you for taking the time to share your experience with others.
Experiencia fantástica: Y'all are great!! If y'all could please post on your website,etc. about Citizens bringing in found animals to your facility and what is allowed. The City of Charleston, SC Police Department Animal Services (Control) Officers advises for cats and kittens found be taken by Citizens to your facility. Again, grateful for your expertise on animal care, but I know y'all are not a shelter.
Lisa, we're thrilled to hear about your positive experience at Charleston Veterinary Referral Center . Thank you for sharing your feedback with us!
Experiencia positiva: All was good. I appreciate the calmness and matter of fact temperment of the doctor. He answered all my questions and explained all procedures in detail. I’m thinking about next steps and recovery. I was expecting some push on surgery, but did not feel that at all. Will recommend them for sure.
Experiencia fantástica: My dog was victim of a dog attack. We took her straight to CVRC. The staff at Charleston veterinary Referral Center were very personable and professional. It was a long wait but we expected that because of my dog’s injuries. Very nice waiting lobby. Positive and personal interaction from staff to each person there with their pet. I hope I never need emergency vet care again. But if I do, I’ll go back to CVRC.
Terry, thank you for entrusting your pet to our care. We understand how difficult emergencies can be and are so glad to have been able to provide the necessary care and comfort to your furry family. We hope that we can continue to provide the same exceptional care to all pets that come through our doors!
Experiencia fantástica: I can’t say enough good things about the care we received. We were there for several hours, and throughout the entire visit the staff was kind, patient, and incredibly compassionate with both me and my dog. They kept me consistently updated, took the time to explain things, and never made us feel rushed or overlooked. It’s clear they truly care about the animals and the people who love them. I’m so grateful to have such an amazing veterinary resource so close to home, and I would highly recommend them to anyone in need of exceptional care.
Experiencia fantástica: Had a wonderful experience!!! The staff here is amazing!!! Our 10 year old Yorkie needed bladder stone surgery & we were referred to CVRC. We felt in good hands the entire time. Dr. Sura was wonderful and we are SO glad that she was our surgeon!!!
Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful experience with Dr Sura and our staff. We greatly appreciate your feedback.
Experiencia fantástica: My little boy got into a friend's purse and ate approx 15 Advil out of a zip lock baggie. Dr Tracy and her staff were amazing. I highly recommend this animal hospital. Although we acted fast-- it was this team that saved our Winston. The care he received was outstanding and the open lines of communication from calls to texts was truly remarkable. I will be forever grateful for Dr Tracy and her wonderful team!
Experiencia negativa: Do not go here. They'll rob ya blind. 1k for just "Not sure what's wrong with her." Then overheard a woman let her cat stay overnight for 2 nights and it costed her 16k(American) and that the owner would need to buy a glucose monitor and bring it back to this place.
Experiencia fantástica: Our Corgi has been going to the Rehab Team for over two years for DM. Karrie, Tracy, and team have been so helpful to us as our pup’s need change with the progression of the disease. We are so thankful for them!
Experiencia fantástica: This place is amazing. I was treated with courtesy, promptness and effectively. The doctor and techs were super kind and went above and beyond. I truly appreciate them treating my dog Grace as if she was one of their own. Thank you so much for your help.
We greatly appreciate your kind words and are thrilled to hear about your positive experience at Charleston Veterinary Referral Center (CVRC). Thank you for sharing your experience.
Experiencia fantástica: CVRC was hands down a wonderful experience. They were very ready to accept my pet at the emergency room, access him and make a plan for his recovery in a very reasonable time frame and with much compassion. Kiddos to the oncology dept and Dr. Renner for her expertise. Since then my pets treatment plan has been executed and now we are home with our beloved dog. Since his return home I have called several times to ask questions and give updates. The staff has always been supportive and helpful with my concerns. They communicate with you via text, email and phone calls. The facility was extremely clean and accessible. I would take back any of my pets to CVRC for future needs.
Experiencia fantástica: Oncology and Neurology really came through for my dog. We received great care and the vets are unbelievably knowledgeable and empathetic. Thank you team Hilo Johanna
Experiencia fantástica: I brought my dog there for the fourth time. I felt the time and attention that was spent on her chronic illnesses was excellent. Both have veterinary assistant, and Dr. Saunders are Wonderful. Unfortunately, it is very expensive so I sometimes postpone trips because it just cost too much to go for regular care.
Experiencia fantástica: I drive two hours to come to this clinic. There is one in my city, but not as professional kind and helpful as this Clinic. The staff are so welcoming and professional. They address all issues. I feel very comfortable and reassured after our visits.
Experiencia fantástica: This place is awesome! Couldn’t have asked for better care and concern from the staff for my sweet Rosie who was paralyzed due to a back injury and was euthanized. They catered to our every need from Professional advice from Dr. Aiken to so much compassion for our loss. The procedure was very humane and thoughtful and they even did paw prints for us. I highly recommend them. A++++++
Julie, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything.
Experiencia fantástica: Our primary vet sent us there when our sweet boy injured his back and needed emergency surgery. The surgeon and the rest of their team are wonderful! They cared for our boy like he was their own! Worth every penny! Would highly recommend!
Kelli, we're thrilled to hear about the wonderful care your sweet boy received at CVRC. We sincerely value your recommendation and thank you for sharing your experience with us!
Experiencia fantástica: Absolutely phenomenal. Our girl Ginger was seen in the neuro department and everyone was so good to our sweet girl. The MRI results were not at all what we expected and crushed our heart but the care she received was top notch. Highly recommended.
Experiencia fantástica: Our sweet golden retriever had to undergo bilateral TPLO surgery. Dr. Garnett and Morgan were absolutely wonderful to work with. They took tons of time walking us through the surgery and what recovery will look like. They gave us a list of options and didn’t pressure us to make any decisions. Once he was dropped off for surgery, they communicated with us throughout the day and gave a us a call when everything was over. The check out instructions were very thorough and Morgan answered all of the questions we had. They truly cared about our dog while he was there and I felt extremely comfortable and confident that they were the best fit for this surgery. The front desk and scheduling office were extremely efficient. Everyone was wonderful to work with. I would highly recommend CVRC.
Experiencia fantástica: Very efficient. Front desk very proficient. We were there for cardiology appointment. Tech was knowledgeable and assessed my level of knowledge so the veterinary could be appropriate when addressing the results of the exam. The cardiology specialist was experience and definitely well trained in her speciality. Of course the cost is always significant but it was not a cash grab like some other facilities and primary's office seem to be.
Thank you for taking the time to share your experience with us. We deeply cherish your feedback and are glad to hear that you found our team efficient and knowledgeable during your visit.
Experiencia fantástica: I can’t say enough good things about the team here. Late one evening my dog ingested a foreign object, and when I called, the person who answered the phone took my concern seriously and told me to bring her in right away. From the moment we arrived, every staff member was calm, kind, and professional. Dr. Hailey Siegel and the technicians kept me updated the whole time. They successfully recovered the object quickly, offered optional comfort measures like fluids without any pressure, and made what could have been a scary situation feel safe. We left with my dog wagging her tail like nothing had happened, completely happy and acting like her merry self. I’m so grateful to everyone at CVRC for their compassion, communication, and skill.
Experiencia fantástica: So grateful to all who cared for our Kallie. They literally saved her life while hospitalized for 3 days. Attentive, knowledgeable critical care by Dr. Lucchetti and staff. Very gentle and loving care as well. They kept us updated and answered all questions patiently. Even after discharge, they continued to follow her via critical care coordinator, who is wonderful. It would be helpful to have more financial options since pets lives should not be dependent on how wealthy someone is. Also, night front desk was rude when we called needing urgent advice the evening of discharge. Thank you, overall, for excellent care.
Experiencia fantástica: This was out second emergency visit with multiple overnight stays for different random health situations with our dog Rusty. Everyone was very nice, very caring, they kept us informed (including midnight photo texts to show how he was doing !!) and he recovered miraculously under there care. They are also very transparent about the fees, and did not make any effort to try and persuade us to do things that would increase the cost. Overall very very satisfied with the treatment and results.
Experiencia fantástica: Everything is always great when I go to CVRC! The staff is kind, the facility is clean and now spacious, and they were on time for my appt. My dog’g neurologist, Dr. Stephen, was the highlight for me- not only did she not rush my appt, but answered all my questions and explained everything thoroughly. She was kind, knowledgeable, and really does look out for the pet AND the owner. I only have words of gratitude for her and the rest of the staff. It is pricey but it’s worth it in the big scheme of things. They always save me with refills when Walgreens fails me. I highly highly recommend CVRC!
Experiencia fantástica: We were going through one of the hardest moments of our lives when our puppy, Zoey, suddenly became paralyzed. From the moment we arrived, the entire staff showed us so much kindness and compassion. Dr. McManemon, Dr. O’Keefe, and the neurology team were incredibly thorough in explaining everything and made sure we understood each step of Zoey’s care. Even after coming home, they have continued to check in and offer their help, which means the world to us. They truly saved our sweet girl, and we will forever be grateful for their knowledge, empathy, and dedication.
Our staff's commitment to offering compassionate, understanding, and helpful care is a cornerstone of our service. Thank you for your amazing review! We love what we do and are glad to be here for you and your pet! Please give them some extra love from us.
Experiencia fantástica: So much better then blue pearl vet. They are professional, they actually care for your puppy. My puppy needed surgery they got down to action and took what urgent care showed in his medical records of his xray. They were compassionate, and professional. Blue pearl vet was ghetto they worried about money. They were trying to make me spend 2,696 for fluids, and nausea meds for my puppy instead of doing surgery. The urgent care gave him the exact same thing so why would I accept a hospital that doesn’t take my puppy serious. Charleston vet was a 10 star kept me informed with my pet after hospital stay , after surgery. They are amazing please make sure you go to this hospital. They win the award of professionalism.
it’s always a pleasure to serve clients like you. Our staff's commitment to offering compassionate, understanding, and helpful care is a cornerstone of our service. We’re glad that we were able to provide care when your pet needed it. Thank you for your visit and we hope that both you and your pet take care!
Experiencia fantástica: Recently moved to Charleston and it stressed my poor Figaro out! Found this place through Island Pet and they treated my cat for a urinary blockage. Amazing bedside manner while I was a blubbering mess(tough 24 hours!!) and explained Figaro’s options kindly and clearly. High quality care, responsive, and an amazing care team. I would recommend this place to anyone who wants care that treats their animals like the family they are!!!
Experiencia fantástica: Amazing caring team that are helping my pup navigate through chemo for lymphoma. We were terrified to hear of her diagnosis, but the oncology team quickly comforted us that we can fight this. Highly recommend this clinic. Everyone is caring from front desk to back.
Experiencia fantástica: I couldn’t have asked for better care for our fur baby. Our dog’s cardiologist Dr. Jesty was very thorough, she made sure we understood the situation and what we needed to do to maintain our dogs health. I would highly recommend Dr Jesty as your pet’s cardiologist, one of the nicest veterinarians I’ve ever had for my Lucas.
Experiencia fantástica: My sweet boy, Harry was diagnosed with cancer and a possible heart issue. Needless to say, I was scared to death and heartbroken. My veterinarian strongly recommended that I take Harry to CVRC. We have been there before both with Harry and Maude, both Standard Poodles. The Oncology team and Cardiology team gave me great comfort. Harry was given excellent treatment, kindness and love from all. We are going to move forward with surgery, knowing that he would not receive better care anywhere! I am no longer scared, thanks to everyone at CVRC!
Experiencia fantástica: I had an amazing experience with DrJesty and Jackson.... it was very informative.. professional... thorough... The care administrated to Hunter was above my expectation....I will be revisiting the referral center again for a check up ...I would recommend anyone to use this hospital for top healthcare for their pets ! Jackson was kind enough to send me this picture of Hunter while in his car to relieve my anxiety.... thank you again
Experiencia fantástica: I was very impressed with the knowledge and love they showed my girl- Sophie my 11 year old Lab mix is going for PT to help her walk and stand easier- The professionalism and the way they shared feedback was awesome. I even received a video of her session and info to work with her at home. I look forward to continuing the sessions and seeing if Sophie will improve, I am more positive after talking with the therapist
April, Welcome to the Charleston Veterinary Referral Center family! We loved meeting you and Sophie and can't wait to see you back again soon. Please give Sophie some extra love from us!
Experiencia fantástica: I always feel like I’m in good hands at CVRC. We met with Dr. Claire about a diabetic cat after working with our regular vet for 6 months. It was reassuring to hear what she had to say and I appreciate her extensive knowledge and experience.
Its always a pleasure to serve clients like you. We appreciate you trusting us with your pet's care. Thank you for your amazing review and please give your pet some extra love from us.
Experiencia fantástica: Definitely recommend this place for any pet emergencies. The wait was long, but the veterinarian that we saw was amazing. She was able to call in a specialist promptly at 11pm on a Sunday night to complete an urgent procedure to remove a toy from my cat’s stomach. My cat was well taken care of from start to finish and they keep us in the loop the entire time.
Its always a pleasure to serve clients like you. We appreciate you trusting us with your pet's care. Thank you for your amazing review and please give your pet some extra love from us.
Experiencia fantástica: I was impressed with the personal care for my service dog and the honest expectations the doctor and staff shared with me. They are very qualified and were helpful in laying out what to expect and the time and cost of.treatment and care.
Experiencia fantástica: I cannot recommend CVRC enough to pet parents who are suffering through an urgent/emergent situation. Our 5-month old kitten was very unfortunately diagnosed with FIP. Though the staff at CRVC worked quickly and helped us patiently as we tried to obtain the trial medication, he sadly lost his battle with FIP. Everyone at CVRC, including Dr. O'Keefe, Mae R., and Dr. Siegel, worked their absolute hardest to help save him, and we felt as though they felt our grief just as deeply as we did. We received a heartfelt, handwritten card from staff members expressing their condolences for our loss, along with paw prints and whisker prints from our boy. It was an awful situation to go through, but I am endlessly thankful that we had the care, treatment, and support of staff at CVRC on our side and I know our kitten was appreciative of them too.
Brooke, we know all too well how difficult it is to say goodbye to a beloved pet. They will forever remain in our hearts. We are glad that we were able to provide some comfort during this difficult time and please don’t hesitate to give us a call should you need anything.
Experiencia fantástica: Dr. dell Zell was amazing and they took great care of my little cat cinnamon. I am so thankful. It was a little expensive but worth it for her to be better.
Experiencia fantástica: Fabulous experience with Dr. Clare and her team. Dr. Clare is so professional, so knowledgeable, so caring. Amy is the best making appointments and communicating details with patients. I felt so lucky to have the benefit of their expertise for my dog who has diabetes.
Experiencia fantástica: I was worried about the pups rear foot . Swollen with red puncture, so not snake or spider , most likely Charlie the cat . He likes slapping feet and clearly paws . So meds and lots of attention for the two of us .
Thank you so much for taking the time to share your experience with us. We cannot imagine how stressful this must have been. We appreciate you trusting us with your pup's care. Please give them some extra love from us!
Experiencia fantástica: CVRC took amazing care of our English Bulldog puppy. We went from thinking we were going to lose him to a happy vibrant boy. The veterinarians are to the point but caring in the delivery of any news. They have highly specialized vets who can handle almost any illness or injury. Communication is an important part of their care and updates with photos were so comforting. I highly recommend you take your furry friends to them if you are in an emergency situation and need immediate care.
Experiencia fantástica: 1st Class facility and care. They took "Roscoe" (1.5 year old yellow lab) in the middle of the night/Sunday morning (3am) and operated to save his life, when none of the emergency vets in southeastern NC had surgeons available. So thankful that we got sent to (CVRC).
Hi Robert, thank you for your kind review. We’re glad that we were able to provide care when your pup needed it. We cannot imagine how stressful this must of been. We appreciate you trusting us with Roscoe's care.
Experiencia fantástica: We've always gotten great care when we've had to bring in our pets. It's always stressful on us and the staff are very helpful and reassuring. I hope to not need their services but am grateful they are there if we do.
Experiencia fantástica: Thank you CVRC team for taking such great and close care of our husky girl. We knew Zoe was in safe hands during her stay. You were very thorough, honest, and empathetic, and it made a huge difference when going through a hard time. We appreciate you!
We appreciate your kind words and are so glad that you had a great experience with us. Thank you for your amazing review! We love what we do and are glad to be here for you and your pet!
Experiencia fantástica: My experience here was exceptional! My dog had been in two previous emergency-specialty clinic in the last month and was still having problems. Their cardiologist diagnosed her properly and is now on the correct dosage of medications. I saw the difference here as they were exceptional at responding to patients who came in needing emergency care. At other clinics we waited up to 4 hours before being seen. The cleanliness of the office was on point with staff coming through cleaning the floors continuously. So thankful to have found them, just wish they were closer to my area!
We're overjoyed to hear you had a positive experience. Thank you for taking the time to leave this amazing review. It was a pleasure to care for your pup and we appreciate you trusting us with their care.
Experiencia fantástica: The staff was so kind and caring. We had to make the heartbreaking decision to end our boy's suffering after a short battle with cancer, and the comfort and care that CVRC provided made a heartbreaking decision easier to process. Thank you CVRC for making my boy's last hours on earth peaceful.
Experiencia fantástica: Dr. Rissetto and her amazing oncology team (especially Brinley’s favorite vet tech, Clara ) are truly the best! They are so kind, compassionate, and knowledgeable, and gave us the greatest gift of all—more time together with our sweet girl. We drove from Charlotte to Charleston for Brinley’s care because the level of attention and expertise here is unmatched. We are forever grateful for this team!
Experiencia positiva: Used their emergency vet clinic while out of town with our dog. Staff very nice and caring. But as my dog wasn’t acute or had an emergent issue we kept getting told they had to tend to stat cases first. While I understand that it took 4 hours there. In a freezing cold room.
Experiencia positiva: All staff have been great in a stressful time with our doodle, from initial contact, through the 2-3 day hospitalization, and the follow up with internal medicine. Glad we came here after a not so pleasant experience with an emergency vet in Summerville. Cost of care is on the higher side as with any emergency care.
Experiencia fantástica: Dr Jesty is absolutely the best of the best! She is such a sweet and caring person and a wonderful soul. Our Ariel is truly blessed to have such an amazing cardiologist for her care!
Experiencia fantástica: I’m so grateful for the Cardio dept. Dr Sanders and Nurse Douglas take wonderful care of our Roo Roo. She gets to visit them about every 7-8 weeks for a heart tap. They help her feel so much better. Their companion an over all care for her is so gratefully appreciated. ❤️
Experiencia fantástica: I could go on and on about how great CVRC is. In July, we found an aggressive tumor in our pup Coco’s mouth and we immediately scheduled with Dr Kerry Rissetto after hearing great things. Dr Rissetto was informative, comforting and quick on an action plan. Coco ended up needing a bilateral mandibulectomy (amputation of her lower jaw). Dr Kara Berke was the one who performed the surgery, and my goodness did she do an INCREDIBLE job. Coco looked amazing coming out of the surgery and healed so perfectly. She also had to stay overnight after surgery and the CVRC team kept us updated consistently and truly treated Coco like their own dog. These doctors are talented and the rest of the staff is incredibly caring. Even better news, all margins of the tumor were fully removed and our girl is clear and free!! Thank you CVRC for giving Coco the best care possible and making an incredibly scary and difficult time as painless as possible. If your dog needs specialty care, this is the place to go, we also felt the prices were extremely reasonable.
Experiencia fantástica: Took great care of my 14 y/o Golden Retriever two Saturday nights ago. We thought she was having a seizure. As Katie could not walk, they met us at our car with gurney & took her immediately. Complicated diagnosis, but they stabilized her and she spent the night under their 24 hour care. She doing wonderful for a 14 y/o golden girl. Bill was slightly higher than we anticipated, but well worth every penny. All of the staff, doctors, nurses and front desk were kind and caring. Charleston is blessed to have such a great emergency room for pets.
Thank you for your amazing review! We love what we do and are glad to be here for you and your pet!
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