Family Pet Medical Center | 24/7 Animal Emergency & Wellness Care
Información sobre Family Pet Medical Center | 24/7 Animal Emergency & Wellness Care
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At Family Pet Medical Center, we’re more than just a veterinary clinic — we’re your pet’s home away from home. Open 24 hours a day, 7 days a week, we’re here whenever you need us, whether it’s a midnight emergency or a routine wellness check.
Our compassionate team provides complete care for dogs, cats, birds, and exotic pets, with advanced on-site diagnostics, surgery capabilities, and an in-house pharmacy that’s not only convenient, but often more affordable than online retailers.
We’re proud to offer our VIP Exam Program — for just $199/year, you’ll receive unlimited emergency, urgent care, wellness, and tech visits, giving you peace of mind and consistent care for your pet all year long!
Nuestro comentario desde InfoVet sobre Family Pet Medical Center | 24/7 Animal Emergency & Wellness Care:
Family Pet Medical Center es una clínica veterinaria de emergencia y bienestar animal abierta 24/7, conocida por su personal compasivo y profesional. Los clientes aprecian el ambiente cálido y acogedor y la dedicación del equipo para garantizar que cada mascota reciba la mejor atención posible.
Los aspectos más destacados incluyen:
- Atención Excepcional: Muchas reseñas elogian la clínica por sus exhaustivas revisiones y tratamiento compasivo, haciendo que las mascotas se sientan como en casa durante sus visitas.
- Personal Amable y Conocedor: Desde la recepción hasta el equipo veterinario, los clientes mencionan constantemente cuán cariñoso y útil es el personal, proporcionando explicaciones claras y apoyo en situaciones estresantes.
- Instalaciones Limpias y Bien Organizadas: La clínica es reconocida por su limpieza y ambiente relajante, lo que contribuye a una experiencia sin estrés para las mascotas y sus dueños.
- Servicios Integrales: Family Pet Medical Center ofrece una variedad de servicios, desde atención de emergencia hasta vacunaciones de rutina, a menudo acomodando citas urgentes con facilidad.
Si bien la mayoría de los comentarios son abrumadoramente positivos, algunos clientes han expresado preocupaciones sobre los tiempos de espera y los precios, particularmente en situaciones de emergencia. Sin embargo, estas experiencias son excepciones más que la norma.
En general, Family Pet Medical Center es altamente recomendado para cualquier propietario de mascota que busque un equipo veterinario confiable y compasivo.
Family Pet Medical Center | 24/7 Animal Emergency & Wellness Care: Opiniones
Experiencia fantástica: Great, clean, and professional 24-hour veterinary hospital. The staff is pleasant and attentive. Highly recommend.
Experiencia fantástica: We had a late-night emergency with our dog and the team here was absolutely amazing. From the moment we arrived, the staff was calm, compassionate, and incredibly professional. The veterinarian took the time to thoroughly examine our dog and clearly explain what was going on and the treatment options. In a stressful situation, their kindness and reassurance meant so much to us. You can truly tell that everyone here cares deeply about the animals they treat and the families who love them. We’re very grateful for the care our dog received and highly recommend this clinic to anyone who needs a trustworthy and compassionate vet.
Experiencia fantástica: I’m so grateful for the care and compassion shown by the entire team. They treated our pet with so much kindness and took the time to explain everything clearly during a stressful situation. The vet and staff went above and beyond, and it meant a lot to us. Highly recommend!
Experiencia fantástica: I cannot thank Dr. Ferrera enough for the care she gave my cat Bookie. During a regular visit I mentioned a lump I had noticed without much concern. Dr. Ferrera took it very seriously, her attentiveness led to Bookie getting the surgery she needed quickly. I’m incredibly thankful for how carefully and seriously she handled everything and for performing a successful surgery on Bookie and quickly finding her cancer. I had no doubt when dropping Bookie off for her procedure that she would be in great hands. I also want to recognize the front desk staff, who were always so kind, patient, and supportive. I wish I knew the name of the guy who works the front but he is amazing as well!
Experiencia fantástica: I will like to take the time to Thank this Wonderful Team. My wife and I came here to have a second opinion and Now we are going to be their Customer! Reception- Genesis And Jasmine these lady doing amazing job being the voice and face of this Location they are super Friendly and Willing to help they even gave us Some Treats And our puppy barely eats Treats but she was Eating them and they noticed she love them and they went over and beyond to give her some extra overall these Lady are wonderful. Genesis is who Reeled us in because all it took was one call with her and I was ready to come she help me feel better just from the phone call. Jasmine very attentive she got us What Our pup wanted and if my pup happy I’m happy! Nurse: Dannie Wonderful allowed me to express myself by telling her what’s wrong and what’s going on with our pup she was super nice and Friendly. Gracie jumped so high wanting her to pick her back up so Once again my Pup happy I’m happy!! Dr.Gouzoplous, I love his personality I felt like I was talking with a friend he made it clear on what we need to do and how we should go about things. He Gave her the Treats that she is in love with and playing with her building a bond with her. He is amazing!! These are my Kind of People I’m dumping my Other vet and coming here.
Experiencia fantástica: I'm absolutely blown away by the personalized care my 12-year-old Shiba Inu has received at this clinic over the past couple of years. Hands down, this is the best pet medical center in South Florida. Stephanie and the team go above and beyond to make our visits stress-free. Their compassion, expertise, and warm approach make all the difference. If you're looking for a clinic that truly cares, look no further, go see Stephanie.
Experiencia fantástica: As soon as we walked in, the front desk staff was very nice and welcoming. They made check in easy and helped us feel comfortable right away. The vet was great with my dog, calm, gentle, and careful. They explained everything in a simple way and didn’t rush us. Most of all, they were truly kind to my pup. You can tell they really care about the animals they see, and that means a lot.
Experiencia fantástica: I can’t thank the team here enough. We came stressed and worried, but the staff was incredibly patient and helpful throughout the entire visit. They really went above and beyond to put us at ease. Highly recommend!
Experiencia fantástica: My turtle got hurt and I had no idea where to take her on a Saturday. I’m so happy I called and found this place. Everyone was so nice and understanding. Calmed me down a lot. Explained and showed me everything so I understood and just overall amazing m. Will definitely be going back for any future needs and if my dogs vet ever closes, I’m 1000% bringing her here. So happy ☺️
Experiencia fantástica: Family Pet Medical Center truly deserves 5 stars. From the moment we walked in, the staff was professional, compassionate, and incredibly attentive. The facility is clean, organized, and you can tell they genuinely care about the animals they treat. The doctor took his time explaining everything clearly and made us feel completely comfortable during what could have been a stressful situation. A special thank you to Stephanie at the front desk, she was amazing. So kind, patient, and welcoming. She handled everything smoothly, answered all our questions, and made the entire check-in process easy and stress-free. Her positive attitude really sets the tone for the whole experience. Highly recommend this place if you’re looking for a vet that combines professionalism with genuine care.
Experiencia fantástica: It was a blessing to find Family Pet Medical Center. From my first phone call with Natalia, both my cat Floppe and myself were treated like family. Nurse Daniela and Dr. Alexeev were incredibly understanding, patient, thorough and professional. I greatly appreciate the dedication of the staff to making quality pet care affordable and accessible. Thank you so much!
Experiencia fantástica: the best vet experience with yaelin! she was an amazing help and told us everything we needed to know. We brought in our dog lily and she treated her like family, and already had built a connection with our dog, we felt that our dog was in great care with yaelin.
Experiencia fantástica: Best pet hospital in Ft. Lauderdale. Made me feel like home. I traveled all the way from Miami to get the best care for my baby Frida. Thank you Stephanie for everything you do!
Experiencia positiva: Took my cat who was ill for sick visit. Our first time. Everything, except for the long wait, was great. The bill was a doozy, time for pet insurance. Thank you.
Experiencia fantástica: This vet clinic has the most amazing staff and doctors. They are always extremely accommodating to my dogs needs, even in times of an emergency. I highly recommend bringing your pets here. This place is super reliable and you can trust them with your fur babies!
Experiencia fantástica: I truly cannot say enough amazing things about Family Pet Medical Center. From the moment I called, their team was kind, professional, and incredibly understanding. As a pet owner, it’s always stressful when something is wrong, and I was especially worried about Moose’s ear. They made the entire experience so much easier by getting us in very quickly and taking my concerns seriously from the start. When we arrived, the staff was warm and welcoming to both Moose and Rex. They took the time to thoroughly examine Moose’s ear, explain what was going on, and walk me through the treatment plan in a way that was clear and reassuring. I never once felt rushed or dismissed — they truly listened to me and made sure all of my questions were answered. That level of compassion and attention means everything when it comes to your pets. Thanks to their prompt and thorough care, Moose’s ear is now being properly treated and healing perfectly. I’m so grateful for the expertise and dedication they showed. They not only treated his condition, but they also gave me peace of mind by reassuring me that he was going to be okay. It’s clear that everyone at Family Pet Medical Center genuinely cares about their patients and the families who love them. Moose and Rex were handled with such patience and kindness, and I left feeling confident that they were in the best hands possible. I can’t thank them enough for the exceptional care they provided, and I highly recommend them to anyone looking for a veterinary team that goes above and beyond.
Experiencia fantástica: I am extremely wary of Vets. I think they over order, and push more than necessary. I wish I could give this place 100 Stars!!! Absolutely incredible from the phone call, arrival, consult. My 7 months old puppy had a stick stuck in his nose, and I was a disaster. The Vet and her front desk and Tech made me feel so comfortable and trusting. They didn’t push me to get more done and let me take things 1 step at a time. Very fair priced which was another bonus. Thank you so so so much to this place!!!
Experiencia fantástica: When my dog unexpectedly began having seizures, I was in complete panic. I couldn’t reach my regular vet at Banfield Pet Hospital because they were closed, and I was frantically calling around for help. This veterinary office answered immediately and was open 24 hours a day — and with very reasonable fees. From the first phone call, they were calm, compassionate, and reassuring. They walked me through what to do and told me to get there quickly. Although my dog ultimately could not be saved, I find comfort knowing he was in the most loving and capable hands. The care and empathy they showed during such a heartbreaking moment meant more than I can express. Since then, they have also treated my second dog, Madison, who previously had medical issues that were not properly addressed elsewhere. They performed the most thorough exam I’ve ever experienced, and she is now doing so well under their care. I have even brought my new puppy to them because I feel completely confident and blessed to have found this team. They offer late-night appointments, which makes it so convenient for those of us who work during the day, and they are truly always there when your fur babies need them most. 10 out of 10. I am beyond grateful for their compassion, professionalism, and dedication. Highly, highly recommend. ❤️
Experiencia fantástica: my german shepherd Jazz ate 6 chocolate chip cookies and the entireeee staff was so helpful and attentive to my dog, kind and understanding to me. hopefully this situation never happens again but god forbid im in an emergency situation again, im 2000% reaching out to these kind people. Thank you so much !!!
Experiencia fantástica: Thanks to Family Pet Medical Center for taking care of my baby. I had an excellent experience from start to finish. The customer service was outstanding, and everyone was helpful, polite, and kind. I brought my cat in for an emergency, and since I was by myself, I truly appreciated how supported and cared I was. The team took great care of my baby, explained everything clearly, answered all of my questions, and the surgery was a success. Stephanie was especially polite and wonderful, as were the veterinarian, who explained to me every step, and also every member of the staff. I am very grateful for the care and compassion they showed us.
Experiencia fantástica: Having a great experience here I have 2 dogs. One is a new puppy. They are amazing, friendly and all the people that work there always do the right thing toward our family. Make sure to enroll in the executive membership program though. That will save you some money. That’s the puppy Barkley that just finished his visit.
Experiencia fantástica: Dr.Alexeev is amazing. Explained everything for my cockatiel. The staff is great and very knowledgeable also. Very reasonable rates as well highly recommend
Experiencia fantástica: Natalie provided great service. I am very satisfied with this medical center for my dog. She was cared for with amazing attention and made us feel very taken care.
Experiencia fantástica: Natalie was an absolutely wonderful vet technician—patient, compassionate, and great with my pet. She made us feel comfortable from start to finish and went above and beyond to make sure everything was explained and handled with care.
Experiencia fantástica: Family Pet Medical Center is absolutely wonderful! From the moment I walked in, the staff made me feel welcomed and cared for. The clinic is clean, organized, and has such a calming atmosphere for both pets and owners. Natalie, the nurse, was especially amazing—kind, attentive, and incredibly compassionate with my pet. She took the time to explain everything clearly and made sure we were both comfortable throughout the visit. You can truly tell she loves what she does. The doctors were thorough, knowledgeable, and took excellent care of my pet. I felt confident and reassured knowing my pet was in such good hands. I highly recommend Family Pet Medical Center to anyone looking for a caring, professional, and trustworthy veterinary team. We will definitely be coming back!
Experiencia fantástica: I am so grateful to have found family pet medical. After taking my cat Leo to 2 different vets, they were the only ones who truly listened, cared, and were compassionate. The first vet we went to said Leo was too “spicy” and couldn’t even administer fluids for his fever. Within 5 minutes here they were able to get him out of his carrier and get him on fluids and antibiotics. Huge difference in places. From the front desk staff to the nurses & drs they are so kind and caring. They quickly examined Leo and found out what was wrong. He had to be hospitalized for 2 days and I completely trusted Dr Ferrera and honestly all of the staff to look after my baby while he healed. Within 15 minutes of being home he is back to the happy, affectionate, and playful cat he was before he was sick. We couldn’t be more grateful thank you so much Family pet medical & Dr Ferrera.
Experiencia fantástica: Great experience overall. The clinic is clean, welcoming, and the staff truly cares. Being open 24/7 is such a huge plus and gives so much peace of mind. My cat received amazing care and everything felt calm and stress-free. Dr. Ferrera is exceptional, and Genesis is truly the best.
Experiencia fantástica: I was having an emergency at 3am for my baby. I called around and Family pet was the only one available to help Bokatan my kitty cat, the hospital was very clean and professional. Genesis was very kind and informative. My baby is okay thanks to Family pet
Experiencia fantástica: Storm is my world. She was peeing all over the place, because she’s older I was freaking out. I called in and Genesis was very professional. Jessica and Stephanie helped me understand the next couple of steps. They treated my baby girl with so much love. I will forever be grateful to Family Pet. The best veterinary in Fort Lauderdale.
Experiencia fantástica: My dog Wrigley was a bit smelly. I was so worried about my baby but Family pet knew exactly how to treat my Wrigley. The front desk was wonderful, Genesis helped me feel calm through the appointment. Dr. Alexeev was great. They are such a professional vet. They’re open 24 hours for any emergency which is super comforting.
Experiencia fantástica: I needed a new vet for my Ollie. I called in to ask some questions and Genesis was very helpful. The doctors did an amazing job explaining everything. It was very clean in there. I will forever recommend Family pet.
Experiencia fantástica: Family Pet Medical Center truly went above and beyond. I brought in a neighborhood kitty on a Sunday, and from the moment we arrived, the care and compassion were exceptional. Genesis, Dr. Herrera, Ana, and Jasmine were all incredible, kind, patient, and extremely thorough. They took the time to explain treatment options clearly and treated this kitty with so much love and respect. You can tell this team genuinely cares and loves animals. Thanks to them, this sweet cat is now safe, loved, and home. I’m deeply grateful and highly recommend them to anyone looking for a compassionate, trustworthy veterinary clinic.
Experiencia negativa: I visited the ER here a few weeks ago and it was an awful experience. Dr. White broke my cat's tooth while they had him in the back conducting imaging. When he was returned to me and I inquired about the blood coming from his mouth, he told me my cat bit his tongue and assured me that he checked his mouth to ensure it was nothing more. When I got home, I could clearly see I was lied to as his tooth was hanging out of his mouth. How a doctor can miss something so obvious and send a cat home with a broken tooth is disgusting and shows they do not care about the animals they service. My regular vet had to pull my cat's tooth due to the medical malpractice from this facility. The entire visit at Family Pet Medical Center was not only traumatizing for me, but for my cat, and he has not been the same since. Save your pet from being traumatized and further injured due to their malpractice and lies from their staff and don't even bother going. Instead, drive a mile south and go to VEG (Veterinary Emergency Group), which was a night and day difference.
Experiencia fantástica: Our beautiful Sphynx Bean needed a C section today. 3 little boys were born natural but their sister just didn't want to make her entrance easy. Dr. Alexeev did an exceptional job on Bean's C section. Her and her baby were ready to come home in 2 hrs.
Experiencia fantástica: Dr. Kogarova stood out for her professionalism, clarity, and calm approach and was truly a breath of fresh air. She reviewed the information carefully, explained risks and options in a straightforward way, and communicated with precision rather than extremes. In a high-volume environment like South Florida, that kind of clear, grounded communication matters. Even in a limited interaction, her judgment, demeanor, and respect for nuance were evident. I truly appreciated her honesty and professionalism. I would absolutely recommend her to anyone looking for a thoughtful, competent veterinarian. Thank you again!
Experiencia fantástica: This is the best vet I've ever been to! The staff are super caring and professional, they listened to our concerns and provided us with lots of information and advice. They were also quicker than any vet I've been to without sacrificing quality of care. The hospital director also offered us a discount to spay her so we could afford it more quickly. Overall this was an amazing experience and I feel confident that if I bring my girl Olive here she will be taken care of with love. The rooms were also clean and they played calming music. I won't be taking Olive anywhere else!
Experiencia fantástica: Amazing staff!! Super kind and caring. They made us feel very welcomed. You can tell they love what they do. Thank you all for helping us with Mello.
Experiencia fantástica: Alyssa was absolutely amazing as an overnight vet tech. She was understanding, sweet, and incredibly knowledgeable during a really stressful time. She took the time to explain everything clearly and treated my pet like her own. Her kindness and professionalism made me so much more comfortable. I’m so grateful for her care:)
Experiencia fantástica: Very impressed with their services. Aventura hospital residents and faculty appreciate everything you’ve done for Bernie. Thank you for giving him a chance at life. Highly recommended
Experiencia fantástica: The staff was professional, gentle, and very knowledgeable, and they made sure I understood everything about her condition and treatment. You can really feel that they love animals and care deeply about their well-being.
Experiencia fantástica: Family Pet Medical Center took amazing care of my dog, Zack. From the moment we walked in, the staff was extremely helpful and friendly — from the front desk to the doctors. They were patient, knowledgeable, and genuinely caring. I felt confident knowing Zack was in great hands. I highly recommend this place to anyone looking for excellent care for their pet.
Experiencia fantástica: They truly did an amazing job taking care of a kitty we found injured. We’re incredible at their jobs and were always so kind to constantly give us updates!!
Experiencia fantástica: I cannot say enough wonderful things about Family Pet Medical Center and the amazing staff. They are the best and go above and beyond to help our beloved pets. My fur babies were given the very best loving care and they were supportive in every way.
Experiencia fantástica: I am beyond grateful for Family Pet Medical Center and their incredible team. My 2-year-old cat, Zuri, needed urgent surgery for an intestinal blockage. My local vet coordinated the transfer after determining surgery couldn’t be performed there for a couple of days, and thankfully Family Pet Medical Center was able to step in immediately. From the moment we arrived, the staff was compassionate, professional, and efficient. They clearly understood the urgency of the situation and acted quickly. The surgery was successful — the blockage turned out to be a rubber ball — and there is no doubt that this surgery saved Zuri’s life. Just one day later, Zuri is already doing wonderfully, and that speaks volumes about the skill and care of the surgical team. The communication throughout the process was reassuring, and I always felt she was in capable, caring hands. I cannot thank Family Pet Medical Center enough for being there when we needed them most. If you ever find yourself in a situation where your pet needs advanced or urgent care, I would not hesitate to recommend them. Thank you for giving us more time with our girl.
Experiencia fantástica: We are beyond grateful for the compassion and dedication shown by this veterinary team. Bernie, a stray cat we found injured on the side of the road, was treated with incredible care from the moment he arrived. The staff immediately took him in, provided thorough imaging, bowel medications, and laxatives, and worked diligently to help restore his essential daily functions. They have gone above and beyond by keeping him overnight for continued observation, ensuring his comfort with proper pain relief while treating his bone fractures. It’s clear that this clinic truly cares—not just about animals with families, but about those who have no one else advocating for them. Bernie is healing because of their kindness, expertise, and unwavering attention. We cannot thank this team enough for giving him a chance at recovery and a better life.
Experiencia fantástica: Extremely grateful to the amazing team at Family Pet Medical Center. They truly have the biggest hearts. We found a stray kitty who had been involved in a vehicle accident and brought him in immediately. From the moment we arrived, they treated him with so much compassion, urgency, and care. They went above and beyond to make sure he received the best possible treatment. It’s clear this team genuinely loves what they do and deeply cares about animals. We are so thankful for everything they did for him and cannot recommend them enough.
Experiencia fantástica: We are so grateful to Family Pet Medical Center for helping Bernie, a stray kitten we found injured on the street! They took him in right away, did a full workup, and kept him for care. He had multiple fractures and a kidney injury, and the team treated him with so much compassion and urgency! ❤️ Thank you for being kind, thorough, and for giving Bernie a real chance!
Experiencia fantástica: I am beyond grateful for the kindness and compassion this veterinarian showed to my rescue cat. My cat is doing good thanks to the amazing care that this clinic provided to him. They are life savings . They treated my cat with patience, gentleness, and professionalism, and took the time to explain everything clearly. It means so much to find a vet who has such a big heart and knowledge for animals in need. I highly recommend this clinic to anyone. Thank you for making a difference in my cat’s life and in mine.
Experiencia fantástica: We are incredibly grateful to Family Vet Medical Center for the compassion and professionalism they showed today when we brought in an injured street cat we had just found. From the moment we arrived, their team treated the situation with urgency, kindness, and genuine care—not only for the cat, but for us as well. They took the time to thoroughly assess the injuries, explained everything clearly, and made sure the cat was comfortable and safe. It was obvious that this was more than “just a case” to them—they truly care about animals, regardless of whether they have an owner or come from the streets. Thanks to their quick action and dedication, this little cat was given a real chance at recovery. What could have been a tragic outcome turned into a hopeful one because of their expertise and big hearts. If you are looking for a veterinary clinic that combines medical excellence with true compassion, Family Vet Medical Center is exactly that place. We cannot thank them enough for helping save a life today.
Experiencia fantástica: I cannot say enough good things about this vet clinic. From the moment I walked in, the entire staff was kind, compassionate, and incredibly professional. They took the time to explain everything clearly, answered all of my questions, and treated my pet with genuine care and patience.
Experiencia fantástica: I have been to several animal hospitals, but this one blows them all out of the water. I have never experienced such incredible service as I have at Family Pet Medical Center! My dog had been sick for weeks and we had no answers from other hospitals, but 30 mins here and we had a path forward. I am forever grateful for the care and support we received here. I would recommend this hospital to anyone!
Experiencia fantástica: The care at Family Pet Medical Center was OUT OF THIS WORLD! They were terrific with my cat in a medical emergency and I will be going back if ever in need again. 10/10 recommend!
Experiencia fantástica: Family Pet Medical is outstanding. The staff is kind, professional, and truly cares about the animals they treat. They explained everything clearly, gave great advice, and made the whole visit stress-free. Highly recommend!
Experiencia fantástica: Excellent service, Stephanie and Nataly were great! The doctors were very knowledgeable and very nice. Always there when you need them and can depend on them. Thank you Family Pet Medical team
Experiencia fantástica: Family Pet Medical Center is the best place for your dogs! Vicente is a rescued dog and has many infections, we have been in Family Pet since we rescued him and now he is a healthy dog. Leticia was very kind today, and explained very well the whole process for his vaccines and castration. We are very grateful to all the staff.
Experiencia fantástica: Stephanie is the best! The staff really cares for the patients/pets. I had found this place on Google because I needed assistance with my Sphynx cat delivery of her kittens. Stephanie was very reassuring and helpful giving me information and I came right in. I am so grateful for the staff and will start coming in for checkups. They’ve gained a new forever customer!
Experiencia fantástica: Only amazing things to say about Family Pet Medical Center. Dr Ferrera, Stephanie, Matthew and Linda did an amazing job treating my fiance and I's beloved dog Theodore. We brought him on a Sunday at 4am. They diagnosed him quickly, were very transparent with everything and within 3 days, we had our little boy back. Thank you for everything - professional, quick to respond and knowledgable.
Experiencia negativa: We were away on vacation when our beloved dog got sick , we took him there , after he was seen by the vet on call that night ; a staff member came in and put down the price of every single test requesting a payment upfront ( couple of thousands) , and if we want X-ray it will cost additional 600 dollars , then additional 700 dollars for the radiologist to read it We were told he need to stay for fluids , antibiotics With in two days his condition deteriorated, his kidney shut down , we were told he won’t make back home , so we had to choose to put him down We went to the room for euthanasia, we were asked by the nurse ( while he was short of breath ) to make a payment for it upfront ; the vet said two shots , the process was very traumatic , his breathing became even faster after the propafol that we asked the vet to quickly end his suffering with the second shot , within seconds , he stopped breathing, tongue came out and rolled like a cigarette , then what hurt the most , while we are trying to spend few minutes hugging his body and pit him one last time , one of their nurses rushed to the room asking us to leave cause they have an emergency case , so we had to leave quickly without proper goodbye , another nurse came to remove his body in a hurry , and we saw his head fell backward really fast , didn’t support it before picked up , again very sad picture we are left with that won’t be erased from our memory. One last thing I should mention , Dr Ferreira and Jasmin the recipient were one of very few companionate people we met there , other wise , we will never wish to take our pet to that place The demand to get payment before treating our beloved dog , the lack of compassion, and the rush to get us out of the room without spending time , left us scared .
Experiencia fantástica: Family Pet Medical Center truly lives up to their name! .We entrusted them with our beloved Lobo, and they showered him with love, care, and compassion. The staff's kindness and expertise put our minds at ease during his visit. From the warm welcome to the thorough exam, they made Lobo feel like family . Thank you, Family Pet Medical Center, for caring for our furry friend like he's your own! ❤️"
Experiencia fantástica: I’m incredibly grateful for the whole staff here. I brought my cat in after she couldn’t pee without pain and they quickly diagnosed her. The staff is very friendly and explained every exam result. Their pricing was very fair, and thanks to their care my cat is doing great! 10/
Experiencia negativa: I am writing to formally complain about my experience at your clinic on 12/30 I arrived on time for my dog’s scheduled veterinary appointment and was asked to wait. After waiting for approximately three hours, my dog was never seen, and no meaningful explanation or update was provided. This level of delay, without communication or care being delivered, is unacceptable and extremely disappointing. I rearranged my schedule and brought my pet in expecting professional and timely care. Instead, we left without any service after an excessive wait. Today is January 3rd and I have not received any call or email from your team apologizing for my time waste. Poor customer service!
Experiencia fantástica: I recently started bringing my senior dog here and have had great experiences each time ! Super friendly and patient staff, very reassuring and knowledgeable!
Experiencia fantástica: Stephanie was such a great help with my fur baby gigi! She made sure we were taken care of even when I was in a difficult financial situation which means the world to us. Great service overall!
Experiencia fantástica: The entire staff was helpful and did great communicating the status of our dog’s care. The head nurse Yaelin, was super compassionate and very kind! They did a great job helping take care of our dog for serious care. We also appreciated the in house tests and the fact that it was 24/7 care.
Experiencia negativa: GO ELSEWHERE. I would only go there for emergencies since they are a 24 hour center. My very first visit with my puppy I made an appointment and even called to confirm only to be kept sitting in a room for an hour until someone came in. Every time I have made an appointment (probably 5-6 times now) I am waiting around an hour to receive vet attention, one time was even an oral Bordetella which took 1 minute to administer. 1) The first time I went there was when I first received my puppy she was having a worm issue. I took her in and they had some standard de-wormer they gave her but also took a fecal sample which was like 80$. 2-3 more visits back there she is still having worms. So I do my own research and find out the medication they are giving her only treats certain worms and not tapeworms, which judging by the photo I had (which I showed the vet) clearly looks like tapeworms. So they gave me a different medication and that ended that. 3 visits which should have been 1. Each visit an absurd wait time. 2) When I took my puppy to get spayed my total bill was almost 1300$. I was shocked. Their pricing for everything is over the top. 3) My now 9 month old puppy got sick from a boarding place, was having diarrhea for 2 days and vomiting bile by the second day. I brought her in for an "appointment" which I made over the phone to yet again wait an hour. During my third trip outside (because my dog has diarrhea) I looked up and called another vet nearby to ask if I could get in, they said "absolutely". I went back in and said "You can cancel my appointment, I am going somewhere else" She said, "would you like to reschedule?" I told her that every time I am here I am waiting hours when I make an appointment and my dog here has diarrhea I cant just wait here. The manager came out and was able to get a vet to see her out in the waiting room which I appreciated so I stayed. To speed it up, the vet wanted to carry out 1800$ worth of services/ tests/ medications for my puppy who probably just had stress colitis from boarding. For some stupid reason I said to go ahead with the pancreatitis test and of course the fecal test along with the medications. My bill was still almost $700. They told me I would have the fecal results in 24 hours and its been 2 days now. Thankfully my pup was better within the day after taking medications. I normally do not write reviews but when it comes to a family member and receiving this level of service and in my opinion scamming their patients... I wanted to let anyone who sees this know what they are dealing with.
Experiencia fantástica: I had such a great experience at the Family Pet Medical Center thanks to Nat. She did an amazing job taking care of my dog and treated her with so much patience, kindness, and genuine care. You can tell she truly loves what she does and goes above and beyond to make both pets and owners feel comfortable. I felt completely at ease knowing my dog was in such good hands. I’m so grateful for her and highly recommend her to anyone bringing their pet here!
Experiencia fantástica: Family Medical Pet Center truly lives up to its name. From the moment I walked in, the staff made me and my pet feel welcomed, cared for, and respected like family. The team was incredibly kind, knowledgeable, and patient, taking the time to explain everything clearly and answer all my questions. You can tell they genuinely love animals and are passionate about what they do. The environment was clean, calm, and comforting, which made the entire visit a great experience. I’m so grateful for the outstanding care and will absolutely continue trusting Family Medical Pet Center with my pet’s health. ❤️
Experiencia fantástica: Family Pet Medical Center exceeded my expectations. I brought my pet in for routine vaccines and everything was smooth, affordable, and stress-free. The doctors and staff are incredibly friendly, knowledgeable, and genuinely care about the animals they treat.You can tell they love what they do. I especially loved the care that Natalie provided she is absolutely amazing. I will definitely be coming back and highly recommend this clinic to any pet owner.
Experiencia fantástica: Family pet medical took amazing care of my dog. Provided excellent service and gave me a peace of mind that everything was going to be okay with my dog. Thank you
Experiencia fantástica: Natalie was the best! Super sweet and attentive and made my experience super comfortable and great. I recommend family pet medical center
Experiencia fantástica: Family Pet Medical Center took amazing care of my pet. The doctors were incredibly thorough, knowledgeable, and truly compassionate — I felt confident knowing my pet was in such great hands. Natalie, Jasmine, and Steph at the front desk were absolutely wonderful: so helpful, warm, kind, and welcoming from the moment I walked in. The entire staff made the experience stress-free and positive. I’m so grateful for the care my pet received and highly recommend this clinic to any pet parent!
Experiencia fantástica: I had an amazing experience. The staff is also amazing. I felt with Natalie and she was so detailed and caring. I would recommend to all pet owners this is your spot.
Experiencia fantástica: From start to finish, this was a great experience. Natalie and Jasmine was incredibly helpful, they were warm and welcoming, and Dr. Ferrera took wonderful care of my pet. The whole team made us feel comfortable, and I’ll absolutely be returning with my pet.
Experiencia fantástica: Natalie Jasmine & Yae You guys did absolutely amazing doing my bearded dragon nails. I appreciate you guys for the In-N-Out appointment. Thank you so much
Experiencia fantástica: Very Grateful to this amazing team that takes very good care of my dogs. Always very helpful and loving trying to make sure we have the best experience always. One of my dogs had TPLO surgery and we also found out she have an autoimmune condition so its been a very stressful time but they made sure we are well taken care of and helping us go thru this time. Incredible team and assistance during this whole process. Thankful for this team that have been working together on her case and to all the love they give my dog. Special thanks to Jasmine for always giving the best assistance, being on top of everything and making sure we get everything we need done. It means a lot
Experiencia fantástica: During our most difficult moment everyone at the vet clinic showed compassion. professional and supportive service to us. Very caring doctor. Thank you for helping us transition our precious Zoey with dignity and love!
Experiencia fantástica: The team at Family Pet were outstanding with my dog Cassie. From the moment I walked in, I felt the warm welcome from the front desk. Dr. Alexeev was very thorough and you can tell he is very experienced. Not only are they 24hours they also do regular routine care. Places like this just don’t exist anymore. It is a true hidden gem. Shoutout to Stephanie for being so professional and compassionate.
Experiencia fantástica: Wonderful experience Open on Sundays I am an older person & need xtra patience which they had plenty of! Very happy w treatment plan & follow up
Experiencia fantástica: I can’t say enough good things about this 24/7 veterinary clinic. From the moment we arrived, the staff was incredibly kind, compassionate, and reassuring during a stressful time for us and our dog. They took the time to explain everything clearly and treated our pet with genuine care and patience, which meant so much to us. A special thank you to Stephanie, who was absolutely wonderful. You can truly tell this team cares about both the animals and their owners. We’re so grateful for the excellent care we received and wouldn’t hesitate to recommend this clinic to anyone in need of emergency or after-hours veterinary care.
Experiencia fantástica: We brought our dog 4 days ago, turns out he had pancreatitis, the doctors were amazing and our dog got better super quickly, we hospitalized him for 1 night and everything went great. We just came to get more prescription food and Stephanie was great with us! She answered all of our questions and was super helpful in everything, thanks Steph!
Experiencia fantástica: I went to Family Pet Mefical Center on Christmas day. My little Maltipoo might have swallowed a vitamin pill Every one was really nice. No pressure to do anything. Dr.V was very kind. I have decided to use Family Pet Medical Center as my regular Veterinary Center
Experiencia fantástica: Doctor Ferrera is the absolute best. The staff is absolutely wonderful and took great care of my baby. I wouldn't recommend going anywhere else but here.
Experiencia fantástica: This is my dog’s new vet. Clinic was awesome. Stephanie was very hospitable with our dog and us. Quick and prompt with no long wait. Will highly recommend.
Experiencia fantástica: My devon rex kitten suddenly not willing to put one leg down, barely walking. Was lucky to try this emergency center that's truly emergency service, like within 10minutes arriving we met the service team and vet. I've been to a few other animal emergency hospital with long waiting and crowded and double the fee, this is the medical center that's truly can do the job, make decisions to heal the pet in minutes and best environment like most of our anxiety are gone as soon as sit down. My cat came home already less pain and in a day started walking normal.
Experiencia fantástica: Took my cat in after hours and the staff were helpful, friendly and efficient. We spoke about treatment options and pricing and left with some medication and a plan. We were in and out in less than an hour. Grateful for 24/7 vets and will absolutely come back in the future, if needed!
Experiencia fantástica: My boxer Bella was in really bad shape, couldn’t pee on her own. We brought her there and the amount of interest they all took, from front desk to nurses to Doctors was overwhelming. They are so caring and you can tell they work with love and want your pet to get better. She is finally starting to get better and im so glad i took her there. This is my new place for any of my dogs needs.
Experiencia fantástica: The best care ever the staff is so magnificent. Thank you so much for taking care of my Lucifer and also so supportive of me as well. The mom so nice as if these pets were all your own.
Experiencia positiva: I ound the way the vet spoke to me to be a bit rude and condescending. However, he did have a Russian/Ukraine accent, and in my life experience that's just how those people speak. The front desk (when I first called) said they have in house payment plans. That's inaccurate. They partner with a company caller "cherry", similar to affirm or klarna. They were also extremely slow in providing services despite not being busy at all. My dog was literally the only patient there. They gave me a list of what they recommend be done, and they weren't pushy at all, asking me which recommendations I wanted to approve for that visit. Which I appreciate, as vet services have gotten so out of control with the cost. Idk that I'd say they're any more affordable than other vets, but they don't push services, so you can pick and choose what's most important (and affordable) now and what can wait.
Experiencia fantástica: At 1:30 am last night, my 15 yr old Chihuahua had thrown up and was pacing, looking incredibly uncomfortable. I called Family Pet Medical Center and spoke to Ben and explained my situation. He was very friendly explaining the doctor was in surgery but urged me to come in within an hour or so. I drove the 45 minutes it took to get there but I have to say it was so worth it! Ben was warm and welcoming and once I met with Dr. White, I could see that he leads by example. He was so gentle while examining my poor stressed dog, speaking in a soothing voice to keep him calm. Once he knew the diagnosis, he explained the treatment plan thoroughly and answered all my questions. I was extremely impressed with the level of care and professionalism I received from Dr. White and his staff. I felt the estimate was fair and i was informed before any treatment was applied. It's very obvious their love and commitment to healing their patients! Definitely would recommend bringing your fur babies here!
Experiencia fantástica: We brought our dog, Sammie, in because she was coughing and lethargic. The care she was given was exceptional. The entire staff was friendly and professional. We would gladly bring Sammie back should she have any issues in the future. Thank you!
Experiencia fantástica: Caring, loving people who worked with us to save my cat, Stewart’s life. I couldn’t bear putting down an otherwise healthy young cat because of cost and they made it work. Stewart is now on the mend and is much better. We are going to visit him tonight. I took my little dog there once before and they were so kind I knew they were the ones to go to for help. They are family owned and truly care about their patients and their families. I would never go anywhere else. I wish you and your pet health and happiness at Family Pet Medical Center! They know how much compassion and service means in your time of need.
Experiencia fantástica: My shitshu dog, came in for an emergency. I was greeted by Jasmine at the front desk. Extremely caring, knowledgeable, & helpful during this emergency situation. And she's easy on the eyes! Beautiful staff! Thank you for everything you did!
Experiencia fantástica: We were very lucky to find this place. My baby bird was very sick and they they were amazing.. Paquito is doing much better. He still on his medicines but he is playing already. They speak English and Spanish which was very convenient and their prices are affordable. Thanks to to the staff who were so nice. They walked the extra mile to make you fell good. Thank you very much!
Experiencia fantástica: I can’t say enough great things about Janira at Family Pet Medical Center in Ft. Lauderdale! She went above and beyond for my dog when he was in critical condition. Janira took the time to explain everything clearly and was incredibly attentive. Her attention to detail and genuine care meant so much, especially since my dog is my whole world. I felt at ease knowing our dog was under her care and supervision.
Experiencia fantástica: I want to express my deepest gratitude to the entire team at the hospital for the exceptional care they provided to my dog, Bella. From the moment we arrived, the staff demonstrated remarkable professionalism, compassion, and expertise. The doctors were incredibly thorough, explaining every step of Bella treatment with patience and clarity. The nurses showed such gentle care and dedication that I felt completely confident leaving Bella in their hands. The facility was spotless — extremely clean, organized, and well-maintained — which gave me total peace of mind during her stay. Bella received attentive monitoring, prompt treatment, and genuine love from everyone there. Thanks to this amazing team, she recovered beautifully. I am truly grateful for the outstanding service, professionalism, and kindness we experienced. I highly recommend this hospital to anyone seeking excellent veterinary care.
Experiencia fantástica: Had to take my cat here at 2 a.m, despite the late hour, the staff were all super friendly, and kind. Dr. Omar made sure the entire process went smoothly and was genuinely the most helpful and caring person. If I ever need a vet again, this is the only place I’d ever consider.
Experiencia fantástica: Excellent customer service and great doctors. I would recommend to any pet parents. Affordable prices, you will find someone there to take good care of your pet 24/7. Yoko is very happy here.
Experiencia fantástica: My dog had a bad ear infection and they got us in immediately and treated him the same day. The staff is patient (my dog is very fearful) and took great care of him. We get our annual shots and nail trims done here as well because we like the staff and the price.
Experiencia fantástica: Took Bella for the first time and from the moment of calling everything was inviting and friendly. Upon arrival service was quick and professional. They were able to answer my questions and assist my concerns. Bella and I left very pleased from there. Extra thanks to vet tech Ana for her patience and concern handling my cat Bella. We will definitely be returning to this location.
Experiencia fantástica: We had a great experience! My dog needed an urgent appointment, and the team was incredibly attentive. They were able to complete an echocardiogram, X-rays, and blood work all in the same visit—something most places require separate appointments for. The pricing was reasonable, and they even accept Cherry as a payment plan option. The staff was very caring and took the time to explain everything clearly. Highly recommend!
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