Palmetto Animal Clinic

1919 W 68th St
33014, Hialeah
+1305-824-9990

Opening hours

  • sunday: (closed)
  • monday: 8:30-17h
  • tuesday: 8:30-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-17h
  • friday: 8:30-16h
  • saturday: 8:30-14h

At Palmetto Animal Clinic in Hialeah, our dedicated professionals are committed to providing exceptional and high-quality veterinary care for your pet. Since our establishment in the year 2000, we have tirelessly worked to ensure that each of our patients receives the specialized attention they deserve, turning every visit into a positive experience for both pets and their owners.

Our mission focuses on building a strong relationship with each client, allowing us to work together to provide the best possible care for your furry companion. We value the health and well-being of your pet and strive to offer products and services that truly enhance their quality of life.

At Palmetto, no matter the size of your pet, our priority is to ensure their health and happiness. Whether you need preventive care, medical services, or just a routine check-up, your pet is in good hands with us!

Our comment from InfoVet about Palmetto Animal Clinic:

Palmetto Animal Clinic is a highly regarded veterinary practice known for its exceptional care and compassionate staff. Clients consistently praise the clinic for its knowledgeable veterinarians, particularly Dr. Oliver, who is noted for his genuine love for animals and thorough explanations regarding treatment options.

Positive aspects highlighted by visitors include:

  • Exceptional Compassion: Many reviewers mention the heartfelt care and empathy shown by the staff, particularly during difficult moments such as end-of-life decisions.
  • Professional Staff: Whether it's the front desk personnel or veterinary technicians, clients find the entire team professional, friendly, and attentive, making their pets feel comfortable and well-cared for.
  • Thorough Explanations: Reviews emphasize the time taken by Dr. Oliver and his team to explain diagnoses, treatments, and procedures, ensuring pet owners are fully informed.
  • Follow-Up Care: Many clients appreciate the clinic's commitment to checking in on their pets post-visit, which fosters a deeper sense of care and concern.
  • Clean and Welcoming Environment: The clinic is described as neat, organized, and welcoming, contributing to a positive experience for both pets and their owners.

However, some clients have voiced concerns regarding pricing and billing practices, with a few expressing dissatisfaction with unexpected charges or perceived upselling. Despite these criticisms, the overwhelmingly positive feedback regarding the quality of care and service provided makes Palmetto Animal Clinic a trusted choice for pet owners.

Services

Hospitalization

Palmetto Animal Clinic: Reviews

4.7/5 (199 Reviews)
Liudelis Alvarez Posted on Google 2 months ago

Fantastic experience: I called ahead to make sure my Maltipoo could be seen as it was a Saturday and she seemed to be in a lot of pain. They answered immediately and assured me to bring her. When I arrived I just filled out basic paperwork and was brought in right away. They assessed her and then doctor looked at her, he explained what he determined necessary to be done to figure out what was wrong with her. I was given a cost with the break down first, before proceeding. The doctor and staff were amazing at this animal clinic. We left with her medication and thorough explanation on administering her meds. I had just gotten home when the doctor himself called to go over the findings of the X-ray and the next steps. My baby girl with the help of the meds already looks much better. I highly recommend them.

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Liudelis,
Thank you for taking the time to let us know of your experience with us. We are pleased that you were satisfied with our service and staff. We work hard to ensure that our customer's expectation are met on every visit. So happy to hear that Bella is doing better. Lots of wet kisses for Bella!! Thank you again for being a part of the Palmetto Animal Clinic family.

Leiya Recchia Posted on Google 2 months ago

Fantastic experience: We had such an amazing experience with our dog! The care and attention is beyond anything we expected. Highly recommended

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for the review. We are glad your were pleased with our service and team.

Ninique Trinchet Posted on Google 2 months ago

Fantastic experience: This clinic is simply amazing. Took my baby last minute on a holiday & Saturday. Dave was so amazing and understanding and patient with my baby boy dog! The Doctor was also very nice and explained very well. Highly recommend.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for the review and your kind words. We are very happy you were pleased with the service. Many blessings!

Juan Alberto Morera Posted on Google 2 months ago

Fantastic experience: Very satisfied, Dave greets us and did his job outstanding, happy to be in Animal Clinic with him My dog Jessie loves everyone there

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review and letting us know of your experience with us. Our goal is to ensure that all of our clients are satisified with the level and quality of service they recieve. Tell Jessie the feeling is mutual ... We LOVE Jessie too!!

Lisset Vidal Posted on Google 2 months ago

Fantastic experience: Palmetto Animal Clinic has been my dogs medical care center for more than 15 years. First they saved my dog form a parvor virus after a failed diagnostic with another vet; and that’s how I stayed forever with them. Dr Oliver is the best and the staff are amazing. Today I had to put my baby Blacky (15 years old) to sleep . The empathy, compassion, support went beyond. Martica( staff) her words felt like I was talking with my mom. I’m so grateful with them because they made this painful moment warmest, supportive and familiar. Thank you so much for all you did for my baby, and I Highly suggest this Vet clinic for your pet, they will treat you as family.❤️

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Lisset,
Thank you for your review and for trusting us with your baby's care for so many years. I am glad we could help in a small way such a difficult moment for you. It is very hard to let go of our furry babies but sometimes its what is best for them since their little bodies are exhaused and tired. Blacky is running free in heaven's park with no pain or arches. Your kind words mean alot to us and are very much appreciated by all. I hope you in find comfort from all the years you shared and all the memories. We are here for you .... God Bless you!
Martica

Samira ElSabeh Posted on Google 3 months ago

Fantastic experience: I had a wonderful experience at Palmetto Animal Clinic. The doctor was extremely professional, knowledgeable, and thorough, and took the time to explain everything clearly regarding my dog’s care. Dave, the assistant, was incredibly attentive, kind, and compassionate, making sure my dog felt comfortable and well cared for throughout the visit— highly recommend!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words and for taking the time to do the review.

maria hernandez Posted on Google 3 months ago

Fantastic experience: el doctor, the front desk ozzy, and the tech dave all are wonderful human beings loving, caring, and very responsible i truly recommend palmetto animal clinic as the best choice for your pets. i have my two beautiful pets with them.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review and your kind words. We truly appreciate them.

Simon DaCosta Posted on Google 3 months ago

Fantastic experience: Dave was great! Professional, friendly and got my dog taken care of with ease! Thank you Dave and the rest of the team!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for the review and your kind words. Yes, Dave is an excellant vet tech and will be a great Veterinary doctor one day. Blessings!

Gisel Benitez Posted on Google 3 months ago

Fantastic experience: I want to take this opportunity to thank the staff Oliver snd his assistant Jennifer for what you do. We are delighted to have our pooches come to this vetenary. Great staff and amazing care. Thank you Rusty, Robbie and Bella.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words. We are thrilled to hear that Buddy is doing better.

Rodrigo Santos Posted on Google 3 months ago

Fantastic experience: Best Clinic and Dr in town, all staffs are great. Today Dave took care of Nina w love and patience. As usual be back next year , like the last maybe 14 years . The

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your five-star rating.

Bryan Zero Posted on Google 3 months ago

Negative experience: Buyer beware. MY CAT IS DEAD! after bringing it to this vet for a random check up. I brought my elderly cat in, just for a check up. The Dr. Asked me if I was a Dr, before charging me $1,000 for an exam, only to be told after that they could not help my pet, and I would need to take my pet to a different vet or emergency room, over 20 miles away from this location, to see a specialist, that they also mentioned half the test's they charged me for, they would need to perform again at my own expense. They even tried to nail me for another costly test, but could not guarantee my pet would survive it, and to take my pet to this place where it could possibly survive that particular examination. I asked to have the basics done, nails and an ear cleaning, only to have non of that done for the grand I spent, but sent me home with instructions on how to do it myself. After picking up my pet from this vet with no visible ailments prior to bringing him in,, they gave him some kind of injection, and said "oh, he will be uncomfortable for a while with this shot" that i didnt ask for or authorize, i could see the look in his face after this injection and it was awful, he looked like he was in so much discomfort. something that gave him diarrhea for almost 3 weeks straight, when he was perfectly fine before bringing him in, then charges me for more medicine, to eliminate the ailments they caused my pet to have. I've had to clean diarrhea up everywhere, all over my house and bed, I never felt more like a lollipop then when walking into this new vet. My cat was dead within 2 weeks of their "treatment" All they did was try to protect themselves legally rather than try to assist me and my pet. Well, my pet is dead, they wouldn't refund my money, and had the audacity to try to defend themselves with lies in their response. To top all of this off, when I came to leave this review, I found a fraudulent review already posted by me? That I never made. Please see image attached. At the end of the day, I did not see any tests performed only charged me for, and I picked up my cat sicker then I assumed he was before bringing him in. Don't be distracted by the razzle dazzle, ask all your questions before being charged.

Palmetto Animal Clinic
Palmetto Animal Clinic

Mr. Zero, you are entitle to express your dissatisfaction with our business but please state the truth and facts. First of all, the reason the doctor asked if you were a doctor or in the medical field is know if his explanation needs to be very superficial or needs to speak to you in layman's terms to be understood. The $1000 estimate that was given to you is what the doctor felt, based on his diagnosis of your animal, needed to be done to determine what was the cause of his illness. You had the right and opportunity to decline all or whatever portion you felt was not necessary or simply did not want to pay for. You selected to do all the recommended test/exams on the estimate, at no time were the test done without your signed approval prior. Your pet had a severe ear infection that required antibiotics and at times some animals have diarrhea as a side effect which was the case with your pet. You were in our office 2 weeks ago at tops and yet you say that the animal had diarrhea 3 weeks straight, if that is the case the animal would of dehydrated. The initial ear cleaning was not done in our clinic as to not stress the animal and what you were given is for you to clean the ears. It does require more than once for it to be done. I personally called you to follow up on an email you send the clinic and you stated that " I don't know what "poison" you gave my pet but he is sick" Mr. Zero, we are a reputable and professional business that loves what we do and love animals. We take great offense to a statement as that. By the way, should I mention that your mother has been bring her pets here for over 10 years or more. As I stated at the beginning, you are entitle to write the review but be truthful and state the facts not lies. Much luck finding a new clinic and vet where to take your pet to.

brayan flyers Posted on Google 3 months ago

Fantastic experience: Dave such a great person help me out with my dog and was kind to me and her

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for the review!

Harold Posted on Google 3 months ago

Fantastic experience: Amazing experience. The staff was kind especially Ozzy, Dane, Alannis, and Anna, and truly cared about my pet. They explained everything clearly and made us feel comfortable. Highly recommend this clinic.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review and kind words. Glad your are pleased with our service.

Rodrigo Afl Posted on Google 3 months ago

Fantastic experience: I just got back from another appointment with my pet, and I can honestly say that after more than a year, Palmetto Animal Clinic continues to be amazing in the most consistent way. Scheduling an appointment is always smooth thanks to Anna, and Ozzy at the front desk is super kind and welcoming. The clinic is clean and everything is in its place. Alannis takes such great initial care of my pet, always gentle, patient, and loving. Dr. Oliver does an excellent job; you can truly tell how much he loves animals. And of course, Lola, the lovely four-paws nurse :). I absolutely adore her! Congratulations to the whole team, such wonderful synergy and teamwork.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words and review. It is music to our ears to hear customer say this... We work very hard to met our customers expectations and ensure that they are always satisifed with our service. Thank you for being a part of the Palmetto Animal Clinic family. Lola says thanks too!

Evy Gonzalez Posted on Google 3 months ago

Fantastic experience: Palmetto Animal Clinic is truly one of a kind! From the moment you walk in, you can feel how much the entire team genuinely cares about both the pets and their owners. Ozzy, Dave, Alannis, Jenny, and Anna are absolutely amazing—always kind, patient, and so attentive. They go out of their way to make every visit smooth, comforting, and stress-free, even during difficult or emotional moments. And Dr. Oliver is simply THE BEST. The level of knowledge, compassion, and dedication he shows is unmatched. You can tell he truly loves what he does, and it reflects in the incredible care he provides. A huge shoutout as well to the manager, Martica, who keeps everything running seamlessly and creates such a warm, welcoming environment for everyone who walks through the door. If you’re looking for a clinic that treats your pet like family, this is the place. I wouldn’t trust my fur baby anywhere else!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you and we think your pretty amazing too!

yurema del rio Posted on Google 3 months ago

Fantastic experience: I had such a great experience at this vet’s office. The office was very clean, organized, and the wait time was short, which I truly appreciated. A special shoutout to Dave, the nurse, who was extremely wonderful—kind, attentive, and truly caring. You can tell he genuinely loves what he does, and his compassion made a huge difference for both me and my babies. The front desk staff was also amazing, friendly, professional, and very efficient from start to finish. The doctor took his time to explain everything thoroughly, answered all of my questions, and made sure my babies were well taken care of. I never felt rushed and felt completely confident in the care they received. Highly recommend this office! excellent staff, great care, and a wonderful overall experience.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Yurema for taking the time to let us know of your experience with our office. We all work very hard to ensure that our customers are pleased and satisfied with the care and attention given to them. Again, thank you for your time and many blessings.

Gilson Nuńez Posted on Google 3 months ago

Fantastic experience: Dave was great when taking care of me and my pet machete. Loved coming here and will be my permanent vet. Very content with my vists.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review and letting us know how we did.

Unice Benitez Posted on Google 3 months ago

Fantastic experience: This place is amazing, treated me and my pet wonderfully. Dave was an amazing help.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to complete the review. It pleases us to know that you are content with our service and attention.

Dental River Posted on Google 3 months ago

Fantastic experience: Great experience with Dr. Oliver and Staff !!!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words and taking the time to do the review. We appreciate it very much.

Marcos L Alfonso Posted on Google 3 months ago

Fantastic experience: Loved my experience at this clinic and the amazing staff especially Dave and the front desk Ozzy. I recommend this place to everyone.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to complete the review. We are pleased that we met your expectations with our service and attention.

Pedro Morin Posted on Google 3 months ago

Fantastic experience: Best clinic in the town, Dave was very helpful

Palmetto Animal Clinic
Palmetto Animal Clinic

Mr. Morin,
Thank you for taking the time to share with us your experience of your visit. We are pleased that you are content with the attention and service.

Rae Posted on Google 3 months ago

Fantastic experience: They really care for animals at this clinic. Someone dropped a bunch of kittens off at their doorstep and they tried their best to give these animals loving homes and even though they were still bottle fed. Most places kill little babies that need foster care, but the people who worked here didn't. They have very big hearts. Me and my partner were one of the people who adopted...Her name is Pepper and she is now 3 months old. Thanks to you guys, a little soul gets to live out her life. If you have an animal you really care about and needs help, take them here and they will be surrounded by incredible people.

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Rae,
Thank you for your kind words. Yes, those kittens were abandoned at our clinic, and we are happy to say that we were able to get all adopted to wonderful and loving homes, you being one of them. It was challenging bottle feeding all six of them, but the entire staff helped. We are all animal lovers and enjoy what we do. Thank you for sharing the pics of Pepper, she is so adorable. She hit the Lotto having you and your partner as parents, she looks so happy. Thank you for giving her a loving home and making her part of your family. A big kiss for Pepper from all of us here at Palmetto Animal Clinic !!!

Inga Gavriliyuk Posted on Google 5 months ago

Positive experience: Overpriced The staff is very nice!!! But the prices are extremely high. We came with our cat just to get a simple passport stamp — something that usually costs around $50 (our cat travels around the world, so we do this often). At this clinic, the bill was $142 for the same service.

Palmetto Animal Clinic
Palmetto Animal Clinic

Ms. Gavriliyuk,
Let me enlighten you on some of your statements. I will start by breaking down your invoice. The total of your invoice was $142.71, which you were advised, and you signed off on the estimate prior to anything be done, in other words, you accepted our fees. The fees were $40.00 for the office visit, $95.00 for the health certificate (what you refer to as the simple passport stamp) and $7.71 for biowaste fee. You refer to it as a simple passport stamp, but you fail to understand that the doctor has to examine your pet and attest to the pet’s current health. You also failed to mentioned that your vet was on vacation and your dad was going to lose his ticket to fly back home. I personally explained to you that the doctor had to examine the pet and checked your documents to ensure accuracy and that you would not have any issues with your dad’s departure. Wishing you many blessings and safe travels !!
Martica
Practice Manager

Wendy Liz Townsend Posted on Google 6 months ago

Fantastic experience: The entire staff is amazing! My dog was diagnosed with arthritis by another vet, but I noticed that she was getting worse. The other vet had the personality of a paper towel. My girl was worse, so I found another vet. Dr. Oliver was compassionate and friendly, and he made my girl happy. Unfortunately, he discovered (what the other vet did not) that she had osteosarcoma. I cried like a child, and he and his staff were so comforting. There were hugs and words of encouragement. He did what he could, but it was pretty advanced. The entire staff as well as the doctor, were so delicate with her. We had to carry her to my car because she couldn't walk on her own. This is where it gets good, they carried and placed her in my car and they all took turns at comforting her and me. This place is wonderful, and they really care. I want to recognize the staff who helped: Denisse, Ann, Alannis, Dave , Jenny, Marti, and of course Dr. Oliver. They also did something that caught me by surprise. They called me the following day and the day after just to see how Riley was feeling. This is the first vet that has done this. I love this team

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much Wendy for taking the time to complete the review and for you kind words. It was our pleasure and honor to service you and Railey, she was such a sweet girl. The entire team loves what they do and their main focus is always to ensure the comfort of the pet and reassure the owner we are here for them. I am glad to know that we met your expectations with our service. Thank you for trusting us with your furry baby.
Marti
Practice Manager

Christine Corujo Posted on Google 6 months ago

Fantastic experience: Brought my cat here for the first time for an injury to his paw. It was a great experience. They saw me fairly quickly, but it was also a weekday. The doctor was awesome. He spent his time explaining things to me and answered all my questions. The team was welcoming, kind, and friendly. Most importantly, my cat was taken really good care of. Also the pricing was very very reasonable, especially for a vets office. I was glad to have chosen this clinic and would continue bringing my other cats here as well.

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Christy,
Thank you so much for taking the time to let us know of your experience with us. We are thrilled to know that we met your expectations and you were pleased with our doctor, team and services. It is very important for us that every client understands the diagnosis and treatment for their furry baby. Thank you again for your kind words and welcome to the Palmetto Animal Clinic family. Hope Mary is doing better!!!

Pedro Perez Posted on Google 7 months ago

Fantastic experience: Great Vet Clinic! Relaxing atmosfere, gentil care, lots of knowledge and love for our fur baby. Dr. Alain and his staff are the best.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review, we appreciate you taking the time to let us know you are pleased with our service.

Brandon Vazquez Posted on Google 8 months ago

Fantastic experience: They were very kind and helpful in the process of putting my best friend Bruno to rest. Thank you.

Palmetto Animal Clinic
Palmetto Animal Clinic

Brandon,
Thank you for taking the time to do the review especially on such a difficult day for you. We could tell just how much you loved Bruno and how special he was to you and the family. May you find comfort in all the years you shared and all the memories you have of your time togather. Thank you for loving him the way you did. You were his hero!!

Magela Tejera Posted on Google 9 months ago

Fantastic experience: First vet that I don’t feel like are ripping us off. They are patient, caring and truly show that they care about your pets health.

Palmetto Animal Clinic
Palmetto Animal Clinic

"Thank you for taking the time to share your feedback. We truly appreciate your thoughtful review and are glad to hear your experience was positive. Lots of kisses for Nala!!!

Lazaro Tejera Posted on Google 9 months ago

Fantastic experience: Came here scared of how much it was going to cost, but to my surprise they're not expensive, gr8 service and not try to upsell you like a car dealership. They found out right away what's wrong with Nala and now she's a happy as ever. Thank you for being awesome .

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to let us know how we did. We are extremely pleased that we met your expectations but most of all, that Nala is doing well again and back to herself. Thank you for being a part of the Palmetto Animal Clinic family. Do not hesitate to reach out for anything we can be of help. Many Blessings!!

Jackie rivas Posted on Google 9 months ago

Fantastic experience: I have been coming to Palmetto Animal Clinic for over 10+ years, Dr. Oliver and his Vet Tech team is beyond amazing. Hands down the best service anyone could ask for. True love and compassion for what they do. Thank you Doc and Team for all that you do for our loved ones.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Jackie for taking the time to provide us your feedback. This is always our ultimate goal with every client, that you are pleased with our service and team. Thank you for being part of the Palmetto Animal Clinic family. Many blessings!

Ivonne Posted on Google 9 months ago

Fantastic experience: I can’t never say enough good things about the team at Palmetto Animal Clinic. They always go above and beyond, not just for our pets, but for us as pet parents too. From the moment you walk in to the moment you leave, everyone is kind, compassionate, and truly cares. The entire team is always so warm and welcoming, and you can perceive they all are genuinely and love what they do. Dr. Oliver… what a gem, he is my hero, I admire him as a person, as well as a professional. He’s not only an incredible vet, but just a genuinely good hearted person. He has always helped and supported my family and I through out the most difficult times with all our fur babies. I trust them completely with my pets, and that peace of mind is priceless. I really appreciate everything you guys do for us!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Ivonne for your kind words. This is why we work so hard to ensure that our client's expectations are met and hopefully exceeded. Our entire staff love what they do and we like to treat all of our patients as if they were our own furry babies. You are an incredible pet parent and human being also rescuing any animal that needs help. You and Sky are part of the Palmetto Animal Clinic family and we are thrilled to have you. Thank you again and lots of for Sky!!
Many Blessings

benjamin fernandez Posted on Google 9 months ago

Fantastic experience: INCREDIBLE VET & TECH TEAM!!!... If I could give 10 stars I would Dr Oliver was amazing when treating my cat and displayed so much knowledge about animal medicine. Showed so much passion for animals and real compassion and care for my pet. My cat had a very complex issue, and Dr Oliver was very attentive throughout the treatment and persistent to find the best solution, keeping the cats overall health, stress, and well-being in mind. Dr Oliver performed an obstruction surgery on my cat and was impressed at how smoothly it went. I could not be happier to have my dear pet back to health and back to his normal behavior. I am forever grateful for Dr Oliver and all the tech's that saved my cat's life. The entire team really makes you feel like family when you are there.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much for your kind words. We are so pleased to hear that you were satisfied with our service but most of all that Lt. Dan is on his way to a full recovery. The entire team loves what we do and our focus is always to met the expectations of our clients and help our furry babies . Thank you again for your review and lots of kisses for Lt. Dan. Many blessings

worldtalk2me Posted on Google 10 months ago

Fantastic experience: ☺️ I am truly grateful to have found Palmetto Animal Clinic after experiencing several other clinics in the area that fell short in both quality of care and professionalism. Unlike those previous experiences, Palmetto offered reasonable pricing, a compassionate approach, and a high standard of service. Dr. Oliver was respectful, and took the time to address all of our concerns. The office staff was also attentive and courteous. I now feel confident and reassured knowing my cats will receive the care they deserve in capable and compassionate hands. on behalf of Manchita❤️

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much for taking the time to do the review. We are glad to have you as part of the PAC family. It is important for us to know that we are meeting your expectations and that we are providing the best customer service possible. We all strive to ensure that all of our clients leave with all their concerns, questions and worries put at ease. Again, thank you so much and we are here to service you and your furry babies. Many blessings!!

Beatriz Diaz Posted on Google 11 months ago

Fantastic experience: Been here multiple times with both my dogs and have loved the service, with everything, communication, environment and treatment

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to complete the review. We are so happy we continue to meet your expectations and deliver the customer service you expect. Thank you again!!

San Rig Posted on Google 1 year ago

Fantastic experience: 100% satisfied every time. We took our yourkie (Fluffy) there a few times and that's where she will go everytime. Its 40 min from home and worth the drive. The clinic/hospital is clean. Dr Oliver and all the staff and amazing!! Highly recommend

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review. We are pleased to know that we met your expectations and you are satisfied with our service. We are here to ensure that Fluffy is well taken care and enjoys the best possible health. Kisses for Fluffy !!

daniel hernandez Posted on Google 1 year ago

Fantastic experience: Good service nice people everyone front desk , technicians and the veterinary. Took care of my dogs gave me good advice on all my questions an on point on the diagnosis.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind review!

Emily Diestro Posted on Google 1 year ago

Fantastic experience: I went in for a simple Cat Spaying Procedure and left with a new life long Vet. Dr.Oliver Anais and Ana were the most welcoming, compassionate and considerate team I have ever met. They made me feel at ease about the process and were more than kind. I would definitely recommend this Veterinary Clinic to all of those in South Florida with pets.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to let us know how we are doing. We are pleased to know that we met your expectations and you were satisfied with our service and team. We are here to service your furry baby with their health in any way possible. Thank you again for being a part of the Palmetto Animal Clinic family.

Tatiana Pairol Posted on Google 1 year ago

Fantastic experience: My dog is now 13 years old and we’ve been coming to Dr Oliver clinic since she was a puppy. Very professional, reliable and knowledgeable. From the doctor tru all the staff…we love it here!!!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review and it pleases us to know that your a loyal customer and have given us the honor and trust of your fur baby's well being. Dr. Oliver and the staff work very deligently to provide the best customer service and treatments to our clients/patients. Thank you again!!

Mari Sanchez Posted on Google 1 year ago

Fantastic experience: This is a wonderful facility! Excellent service and friendly staff, very loving, caring and knowledgeable vet, Dr Oliver and Vet assistant, Luis. I recommend this Palmetto Vet Clinic to anyone who care for their beloved pets knowing people here will take care of your pets in a very professional and loving way.

Palmetto Animal Clinic
Palmetto Animal Clinic

We treat all our patients as if they were our own pets. Everyone that works here loves animals and what they do. We are thrilled that we met your expectations with our service and team. Thank you for taking the time to let us know.

Amarily Campo Posted on Google 1 year ago

Fantastic experience: Excellent service. Very professional. Excellent cleaning and the treatment of pets and customers is very good. My best opinion for the Doctor and the staff that works with him ❤️❤️

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review. We are very pleased that we met your expectations with our service and professionalism. We are here to provide your pet the best possible care and attention. Thank you again!

Jade Pardo Posted on Google 1 year ago

Fantastic experience: Came here today with my French Bulldog and had the best experience ever!!! Dr. Alain Torres and his assistant Luis were incredible, caring and so kind to my baby. I would recommend this place with my eyes closed ❤️ 100/10 Amazing staff, great service and such a clean and welcoming place!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

Nattaka Phung Posted on Google 1 year ago

Fantastic experience: This place deserves 5 stars. We had great experience. Loved that Dr. Oliver and Luis were so attentive to me and my dog “Tofu”, making me feel better knowing that my baby will be in good hands. They also explained me everything that was going on, what to do about and how to take care of the situation. That is for real the kind of customer service. Thanks to all the staff as well for taking care of me since the moment I step inside the clinic. THE LASER treatment works wonders to my dog.

Palmetto Animal Clinic
Palmetto Animal Clinic

We are thrilled that Tofu is doing better and that the laser treatments have worked as anticipated. We are very pleased that we met your expectations and you are content with the staff and our customer service. We all love what we do and treat all our patients as if they were our own pets. Thank you for being a part of the Palmetto Animal Clinic. Many blessings and kisses for Tofu.

Dominick Lombardi Posted on Google 1 year ago

Fantastic experience: I wanted to express my gratitude for the exceptional care Dr Oliver and Luis provided during our recent visit. They were incredibly kind and attentive. We are so appreciative of their thoughtful and caring approach. Great staff and excellent doctors. The laser treatment gives amazing results to my dog. Keep up the great work.

Palmetto Animal Clinic
Palmetto Animal Clinic

So happy to hear that we met your expectations and the visit was what you expected. Many blessings !

Jessica Castellana Posted on Google 1 year ago

Fantastic experience: i brought my dog Spike and cat Gary in for an ear and nasal infection. I was inspired to return after a wonderful experience in May when I brought Gary in. The doctor was attentive and addressed all my concerns thoughtfully, offering clear options. Luis, the vet tech, was fantastic—he calmed Spike’s anxiety and was incredibly patient with him as he paced nervously. Luis even assisted me to the car, which was a huge help since I had both pets and was on my own. This was by far the best experience I've had at a veterinary clinic!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Jessica for taking the time to complete the review. We work very hard to always give our clients and patients the very best attention and care. Dr. Oliver and Luis love their job and it shows with their caring approach and love towards the patients. Thank you again.

Liliana Ortega Posted on Google 1 year ago

Fantastic experience: "Dr. Oliver and his exceptional team, particularly technician Luis, provided outstanding care for my Popeye. Their compassion, expertise, and dedication shine through in every interaction. Dr. Oliver's thorough explanations and gentle approach put me at ease, while Luis's skilled and caring assistance made my pet feel comfortable throughout the visit. The entire staff's professionalism, kindness, and love for animals is evident in every aspect of their practice. Highly recommend Dr. Oliver and his team for any veterinary needs. They truly are the best!"

Palmetto Animal Clinic
Palmetto Animal Clinic

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Johnny Figueroa Posted on Google 1 year ago

Fantastic experience: Dr. Oliver and Luis are exceptional professionals who treat your beloved pets like family, delivering world-class healthcare with compassion and expertise. A big thank you to Palmetto Animal Clinic for all you do for our pet community!

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Johnny,
Thank you for such kind words and beautiful review. Dr. Oliver and the entire staff love their job and do it with such love for the animals. We thank you for trusting us with your furry baby's health. Many blessings!

Perla Antonio Posted on Google 1 year ago

Negative experience: BEWARE: I brought in my cat for care who was suffering from shortness of breath. The young technicians who came in the room ignored the cat’s symptoms, coupled by the fact that the cat was scared. I assisted to remove the cat from the carrier, but the male assistant lifted the cat in the air holding upright to weight, he repeated the process because he felt the cat should weight more (the weight was the same). This continual process stressed the animal even more. Shouldn’t the protocol be that the doctor should diagnose the patient and give the instructions, the weight can be determined later. I was told by the female assistant the weight was necessary for medication, etc.). These young technicians are poorly trained in this medical office and now I’m without my dear pet. Once the doctor came in the room, he determined the cat should be seen by a specialist or 24-hour emergency clinic (the female assistant said, Doctor, aren’t you going to give him oxygen, the doctor refused). I was given a form to sign for the referral, told I didn’t owe anything and was sent on my way. They washed their hands like Pontius Pilate. My pet passed away in my car. Was there a need to stress my cat to the point of death, I believe not. In my opinion, the staff at Palmetto Animal Clinic should be better trained and learn to recognize emergencies and when to follow or delay procedures. Let's set the record straight on your recollection of events: 1-The cat was overweight, but not grossly obese. 2-I am/was a customer of Palmetto (other cats), refer to files. 3-I advised pet was a patient of Whaley Animal Hospital (in front of Hialeah Race Track), office closed due to Vet's passing. I chose to take my pet to Palmetto due to proximity of my home. 4-The pet carrier is large, see photos - check your video camera. 5-My appt. was at 2 pm. 6-I advised the front desk the condition of the pet telephonically and when I arrived. The matter worsened once inside the exam room as explained. Lastly, all your reviews cannot be excellent. I was the unfortunate customer.

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Ms. Antonio,
I understand that you are upset because your beloved pet passed away, however, I do want to address some of the points you made. Your cat was 16 years old, grossly obese, and this was your first time here which means we have no previous records and when asked for the previous records from the prior veterinary location, you indicated that the cat had not been seen by a doctor for many years. The cat was already scared and stressed prior to the technician handling the pet, and I like to add, the carrier was extremely small for a pet that size which only added to the stress. When you attempted to take the cat out of the carrier, he snarled and wanted to bite you. Weighting the pet is part of the protocol of the technicians and entering in the system. Once the doctor entered the room, you asked what could be wrong and the doctor informed you that considering the pet would not allow anyone to touch him because he wanted to bite, and keep in mind, the pet was not vaccinated for rabies. The doctor advised that he suspected it was a cardiorespiratory condition. Unfortunately, the pet did not allow him to be examined, it was late afternoon, and we were near closing, he felt that the pet needed to be referred to a 24-hour hospital for proper diagnosis, support and provide treatment. We are not an emergency facility and unfortunately, you never informed the front desk that you felt it was an emergency situation. It was not that he wanted to wash his hands like Pontious Pilate, it was that he did not want to delay you from getting to the Emergency hospital and besides, he was not going to be able to stabilize the pet. This is the standard procedure for all pets that come in with this situation. You asked the doctor if the pet could pass away in the car and he advised you, yes, it was a real possibility. The only document you signed was the referral information sheet. I am the Practice Manager and personally provide you with directions to the facility to make it easier for you. I also want to assure you that Dr. Oliver is an excellent doctor, that loves what he does and has never refused to treat any animal if he thought he could help them. Once again, I totally understand the hurt you feel from losing a pet, but I assure that we are here to provide service and help all the pet owners if the situation allows. Everyone that works here loves animals and their job. Why would the doctor not want to help you and your pet??

Antonio Cuello Posted on Google 1 year ago

Fantastic experience: As always, all the staff from this facility are very attentive and truly care for your pets well being. From the welcoming young ladies in the entrance to the vet tech and veterinarian himself, all around great people that have passion and love their job and the animals.

Palmetto Animal Clinic
Palmetto Animal Clinic

We are thrilled to hear that you are happy with our services and we met your expectations. We are glad you are part of the Palmetto Animal Clinic family. Blessings !!

Solanchs Febles Posted on Google 1 year ago

Fantastic experience: I put my full trust in this wonderful clinic and they did not disappoint. Martha is incredible, Luis helped so much. Great Doctor !

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much for your kind words and we are thrilled that you are happy with our services and team. Thank you for taking the time to do the review.

Hippiegirl05 Posted on Google 1 year ago

Fantastic experience: Everyone is very attentive and nice! Luis took care of our doggy he was really great to her. Great team!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Dayeli for taking the time to complete the review. Luis has been in the Veterinary field for many years and absolutely loves his job. I will ensure that he knows of your kind words. Thank you again!!

Michael Hernandez Posted on Google 1 year ago

Fantastic experience: I am very grateful for the Dr. Oliver, the receptionist and especially Luis. He took such amazing care of my fur baby. Everyone was friendly and professional and heard my concerns with empathy. They are truly the best.

Palmetto Animal Clinic
Palmetto Animal Clinic

Everyone on our team is a animal lover and truly enjoy the job they do. I thank you for your time in completing the review. Your words fuel us to keep giving our clients and patients the very best we can. Glad your part of the Palmetto Animal Clinic family. Many Blessings!!

Emily Perez Posted on Google 1 year ago

Fantastic experience: Came to visit Dr. Oliver with our girl Frenchie Zoey to do a check up on her ear. As always we are amazed of how clean they are here and how great they treat you. Their team is super helpful including Luis that made sure he I understood everything Dr. Oliver recommended us. We haven’t been here in couple of years since we moved to Tampa but to be honest this is the only vet I completely trust with my eyes close. Dr.Oliver is an amazing person aside of being the best Vet I know. I wish I can give them more stars because 5 is not enough for the amazing service and treatment they provide to your family . :)

Palmetto Animal Clinic
Palmetto Animal Clinic

Emily thank you for taking the time to do the review. Your words are appreciated more than you know. It always good to hear that we are doing a good job and our clients leave satisfied with our service. We are honored that living so far away, you still come back to us. I will make sure Dr. Olvier see your review and all the beautiful words you said. We hope Zoey is doing much better and come back soon just to say hi and see Zoey again. Many blessings ! Kisses for Zoey ❤❤

Paola Enamorado Posted on Google 1 year ago

Negative experience: As pet owners our concern when going to vet is “Are they gonna rip me off or are they actually gonna care for my dogs needs.” Well this establishment will do exactly that rip you off. $900 later I still had to take my dog to another vet spend MORE money because when I called them back to see what I could do to help the vet never responded, then when I called back LIED by claiming gave me a call and left me a voicemail. And the only reason I’m writing this review is to warn pet parents to stay away from establishments like this. To imply I care more about money they my dog is very funny… because if that was the case I would have never spent the $900 for a check up. And would have just taken to the human society to put him down for a lot less money… I will continue to inform everybody of a scam this place is! And it’s to save pet parents THAT ACTUALLY CARE ABOUT THERE PETS FROM COMING TO YOU GUYS! Here’s another update! So after taking my dog to another vet and spending an ADDITIONAL $1600 (since you implied I only cared about the money) my dog was diagnosed with stage 4 lymphoma which is cancer.. let me make something clear my number one priority was figuring out what was wrong with my dog. And now that I do it’s even MORE CLEAR how much of a rip off this place is. It’s been one month since I took him to your location so I’m sure my dog did not get stage 4 cancer in one month of a difference. So not only did you guys scam me out of $900 you misdiagnosed my dog and prescribed him medication will never need! And just incase you wanna write back and say I never brought up anything about cancer. You can ask your dishonest as vet that got his degree from somebody’s house in Hialeah if I asked him if my dog cancer. Long story short PLEASE AVOID THIS PLACE. If you do need a good recommendation you can go to: Town and Country Animal Hospital

Palmetto Animal Clinic
Palmetto Animal Clinic

Paola,
You start your review by saying and I quote you; “ As pet owners our concern when going to a vet is, are they gonna rip me off or are they actually gonna care for my dog’s needs”, this may be your personal concern but I assure you that the majority of pet owners do not think like this, also, anyone that is a veterinary is because of their love for animals not their love for the money as you think. Well, let address what has transpired with you and your pet the day of your visit and subsequently thereafter. Your visit was on Monday, August 12th and you stated that the pet was not eating and coughing and had been like this for about 4 to 5 days. The doctor examined the pet, and an estimate of the recommended tests (X-rays, Radiologist report , Blood work, Thyroid Panel, etc.) the doctor felt were important to do was given to you for you to approve or decline all or partial as well as the total amount that it would cost you. You signed off accepting the charges and the recommended tests. Upon receiving the Radiologist report the doctor reviewed it with you and told you their findings of Bronchitis & Chronic Airway Disease. He prescribed the necessary meds and instructions on how to administer. The front desk receptionist called you the next morning, Tuesday, August 13th at 9:18 AM to follow-up on how the pet was doing. You stated that the pet was doing better but still not eating and you had not given any of the medication the doctor prescribed because you felt that since the pet was not eating you should not give it to her. You were going to Publix to buy chicken to cook for her and see if she wanted that. You were told that you should try and give her the meds anyway based on the findings. On Wednesday, August 14th, at 2:35 PM, Dr. Oliver called to review the results of the Thyroid panel that was done, and you did not answer. He left you a voicemail and asked that you please call him back to discuss but proceeded to let you know that the test was negative for Thyroid disease to put your mind at ease and emailed you the report of the results. You never called Dr. Oliver back.
On Monday, August 19th, at 9:04 AM, you called us and spoke to the front desk and stated that the pet was still not eating and you had still not given any of the medication prescribed. The receptionist advised you she would ask the doctor what could be done but told you the best thing would be to give the medications and try to force feed a little bit of food. The doctor was in consultation at the time, and he would call you back. However, she recommended that it would be best for you to bring the pet to have the doctor see her and speak to you as well. Thursday, August 22nd at 9:25 AM (today) you called saying that you had taken the pet to another clinic and requesting to return all the medication for a refund. We informed you that once the medication leaves the clinic, by law we cannot accept it back, exchange it. You proceeded to say that we were dishonest and did not care for anything other than the money. We are a business that runs on integrity, professionalism and the love for animals whether you believe it or not. Before you stepped foot in our clinic, you had already conjured the idea that we were out to rip you off and steal your money as you stated. I am happy you found another veterinary clinic to take your pet to, hopefully you will be more open-minded and positive in your future visits with them. Best of health to your pet.

Practice Manager

mely wonders Posted on Google 1 year ago

Fantastic experience: My poor little puppy was so well taken care of here! Though I live in NYC, they were so understanding and kept me in the loop while my mom took my dog in for his appointments and laser therapy. Compare from the last ER he went too, he was treated like a king! I’m so happy and satisfied with my service and it didn’t take my arm and leg payment wise LMAO! Thank you guys so much. My puppy has healed up so much!

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Mely,
Thank you for your kind words, we really appreciate it. The entire team loves their job and treats every patient as if was their own pet. Your furry baby is adorable and we are so happy to know that he is doing much better. We are here for anything you may need in the future. Thank you again for taking the time to do the review. Blessings!!

adriana arias Posted on Google 1 year ago

Fantastic experience: I brought my cat in for a bite on her leg. I thought her leg was going to fall off. But this veterinarian was incredible. He was extremely fairly priced, kind, and caring. The tech that assisted was Luis and he was was the first to see my cat. He helped me calm down by explaining what would needed to be done. And even helped me figure out how I would confine her at home. Very compassionate person. I’m so glad I found this clinic. I’ll be continue coming here and referring everyone I know.

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Adriana,
We are thrilled to know that we met your expectations with our service and attention. The entire team works very deligently to ensure every client leaves here pleased with our service. Sushi is a real fighter and such a sweetheart. It was our pleasure to help Sushi and for you trusting the doctor and staff. Can's wait for Sushi to be 100% healed. Thank you for being a part of the Palmetto Animal Clinic family. Many Blessings!!

KARINA LOPEZ Posted on Google 1 year ago

Fantastic experience: I switched to this animal clinic a couple months ago and I don’t regret it one bit! this clinic‘s staff and doctors are so friendly and understanding of your concerns. 100% recommend for your fur babies

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Karina,
Thank you for your review. It always a sense of satisfaction to hear that you were pleased with our service and team. Your furry babies, Azula & Diege are both such sweethearts. Thank you for being a part of our clinic. Blessings !

maria obregon Posted on Google 1 year ago

Fantastic experience: Amazing place the doctor is a fabulous doctor. Very concerned about the animals his staff or amazing people, friendly, beautiful and clean place. I in love love with Palmeto Animal Clinic. I would recommend this place 1000 times

Palmetto Animal Clinic
Palmetto Animal Clinic

Hello Maria,
Thank you so much for your kind words. It is always gratifying to know that our clients are pleased with the work and services. We really appreciate you taking the time to do the review. Thank you again.
Kisses for Coco

MARIA GRAZIANO OMAÑA Posted on Google 1 year ago

Fantastic experience: Thank you Doctor Oliver for taking care of Max !! You are an excellent Doctor very kind and professional , your staff are nice and helpful . I and my dog Max had an excellent experience .

Palmetto Animal Clinic
Palmetto Animal Clinic

Maria,
Thank you for taking the time to do the review. We really appreciate your kind words. We all work very hard to ensure that we give our clients and patients an excellent experience as you say. So happy that Max is doing so well. Thank you again!!

Kirenia Perez Posted on Google 1 year ago

Fantastic experience: The service is excellent. All the staff are very helpful and make you feel at home. Today Jennifer was so lovely with Echo that he didn’t want to leave the office beside Lola who play with him every time we go. Dr. Oliver is amazing and took very good care of our dog.

Palmetto Animal Clinic
Palmetto Animal Clinic

Kirenia,
Thank you so much for the review. We are delighted that we met your expectations. Jennifer is a great vet tech and loves what she does. Lola and Echo have become buddies. They are adoraable. Thank you again for your kind words!

Uni C. Posted on Google 1 year ago

Fantastic experience: This has been my baby’s vet for years and continues to be the best in town. Good to see how the vet doctor and staff keep delivering the best service. I travel far and will continue to do so because I trust Dr. Oliver. Thank you!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review. We are thrilled to have you as part of the PAC family. Kisses for your baby!!

Náyade Merens Posted on Google 1 year ago

Negative experience: Obviously changed my opinion about your practice. My two dogs were seeing by Dr. Oliver. One is a rescue chihuahua and the other is my Maltipoo. The Maltipoo has a heart condition and a history of spindle cell sarcoma Dr. Oliver excised. She needed a follow up echo and I was unable to schedule it with your office. My dogs are now being followed up by another clinic and Chanel gets her echo when required.

Palmetto Animal Clinic
Palmetto Animal Clinic

I checked our records and cannot find any records with your name but any how, we do not have techs on site that do the echocardigram but we can schedule it with prior agrement with the client. I am the Practice Manager and would love to follow-up on your sitution if you like to call me. Thank you,
Martha

roxy Posted on Google 1 year ago

Fantastic experience: The DR. Oliver, Medical Staff and employees are genuinely nice and caring. The DR. Oliver is a gentle compassionate person truly a gift of understanding animals. I am for ever grateful for they're honesty and taking time to explain. It was a true blessing to have my kitty passing away peacefully.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review. We are sorry that you had to take that step with your beloved pet but sometimes its the humane thing to do for them and stop their suffering. We are here for you. God bless you.

Stephanie Diaz Posted on Google 2 years ago

Fantastic experience: Doctor Oliver is super sweet and knowledgable. The whole staff was super kind and attentive. I took both of my pets (cat and a dog) and luckily they left super happy and no stress. They really cater to my specific needs! Highly recommend!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you and we are thrilled that we met your expectations.

Lenore Drzewicki Posted on Google 2 years ago

Fantastic experience: This clinic saved my dogs life… after taking her to 4 different Drs., many tests, and different diagnoses with no positive results Dr. Oliver took the time, listened, and persisted until he found what is wrong with her. After every visit they would call to check on her progress, inquire how she was acting on the meds, and are a phone call away for any questions or concerns. Highly, highly recommend the clinic and the Dr.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review. We are very pleased that you are satisfied with our service and we met your expectations, but above all is that Mattie is doing better and with a treatment for her condition. We strive to provide our clients and patients the best possible care and attention. We are glad Mattie is a part of the PAC family.
Thank you again!!!

Jennifer Montes Posted on Google 2 years ago

Fantastic experience: Best service ever. Every single person in the staff are amazing, and Dr. Oliver is one of the nicest persons I’ve ever met, the way he treats my dogs every time I bring them and how honest and genuine he is when he is explaining things to us, is the reason why I drive over 30 minutes to bring them. The service is really A+, they will ALWAYS call me the next day to ask me if they are doing ok after the appointment or if I have any questions. I highly recommend them, they are AMAZING! and Lulu is a little bonus, Levi loves playing with her, and they let him run around the office happy and free with Lulu every time I take him. ♥️

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Jennifer for taking the time to do the review. We appreciate your kind words and this is why we work hard to ensure that our customers are pleased with our service and attention. Lulu loves having so much fun Levi, to them is as if they are going to Disney with all the fun they have. Thank you for being a part of the PAC family. Besitos for Levi from Lulu

Maria Perez Posted on Google 2 years ago

Negative experience: I recently had a bad experience with this clinic, and wanted to warn you...this clinic appears to be professional and they follow up with their customers but this is not the case. They will register your puppy and not notify you when the registration is about to expire or when your dog needs shots to comply with the county. You will get citations from the county and they can be very costly. They also charge you $40 for counsultation and the required shots can be from $100-$350 is what I was told. I simply went to Miami Dade Animal services in Doral, and renew the registration myself. I also recieved 4 shots which included th rabies. All of this for $55.00! They were so nice and professional at this center. The address is Animal Servies Dep. 3599 NW 79 Ave. Doral 3233. I went on Wednesday afternoon approximately 2:30 ish and they were not very busy. I didn't have to wait too long the entire process took approximately 30 minutes. I kid you not. Thank you for reading my review and wish you luck with you beloved pet.

Brandy To Posted on Google 2 years ago

Fantastic experience: Dr. Oliver is wonderful. He is very friendly and honest. He’s great with the dogs. I was a walk in today and waited a little extra long because they were down a tech but I was patient and they are worth the wait. Dr. Oliver explained everything he was doing and did only what was necessary. I really enjoyed my visit and so did my dog Xena. Dr. Oliver let her run around the office and play with his dog.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for taking the time to do the review. We are thrilled you and Xena enjoyed today's visit. I know Lulu most certainly enjoyed her play time with Xena.

Dre Velez Posted on Google 2 years ago

Fantastic experience: Dr. Alain Torres has helped our dog Luna with so much care and attention, including all the staff at the office at Palmetto Animal Clinic! Our family is forever grateful to the medical attention they've given our fur baby.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you Andrea for you kind words. We are very pleased that we have met your expectations in the care and attention of your fur baby. We love what we do and treat our patients as if they were are own pets.

Neisis Valcourt Posted on Google 2 years ago

Fantastic experience: I've been with Dr. Oliver for YEARS! He ACTUALLY CARES about animals and your PET! He focuses on learning about your pet and their behaviors, Dr. brings his knowledge and experience. He has immediate resources for various types of imaging and pet surgeons when needed in the most difficult times with your pet. Dr. Oliver and his office provide quality care and service, thank you Palmetto Animal Clinic!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review. We work very hard to provide our clients and patients the best service and attention at all times. Glad your a part of the P.A.C. family.

Dariel Diaz Posted on Google 2 years ago

Fantastic experience: I took my Golden Retriever in for a Heart Worm test about a month ago. The front desk ladies were friendly and greeted me upon my arrival. The Vet Techs/Assistants treated my Golden with love and care during her blood draw. Dr. Oliver is just as amazing. He greets you with a smile every time and always answers any questions I have. 10/10 !

Ricardo Carrera, P.A. Posted on Google 2 years ago

Fantastic experience: We have been taking our dog to this place for years and never had any issue. From the front desk to Dr Torres very professional. Our dog had a surgery and the surgery was a success. I truly recommend Palmetto Animal Clinic.

Javier D. Sanrregre Posted on Google 2 years ago

Fantastic experience: The best Dr in town!!! The entire staff is friendly and professional, and very reasonable with costs and fees. Dr Oliver are very caring and well knowledgeable. Highly recommend bringing your pets here.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words.

David Cabrera Alonso Posted on Google 2 years ago

Fantastic experience: Talk about nice, professional caring people. I have had the pleasure of taking all 3 of my pets there for treatment as well as at the end of one of my pets who was already very old and in a lot of pain, they were so caring and kind.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for trusting us with your fur babies and for the review. It is much appreciated.

Andro Arguelles Posted on Google 2 years ago

Fantastic experience: Absolutely the very best veterinarian anywhere. Dr. Oliver and staff demonstrate their deep love of animals with each and every patient. They are kind, good hearted, loving people. They deserve a thousand star rating. Don’t take your pet anywhere else. God bless everyone here.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words. We love what we do and creating bonds with our clients.

Anna Cid Posted on Google 2 years ago

Fantastic experience: I brought my Great Dane here and they did a wonderful job with her. They were patient and loving. They provide you an estimate prior to completing any test or administering any medication for you to approve first. They also follow up the next day to ensure that your pet is well. I highly recommend this clinic, Dr. Oliver and the staff. I will sure to be back.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review Anna. Welcome to the Palmetto Animal Clinic family and we are glad your pleased with our service and staff. We are always here to help you and your big furry baby!

Gabriel Almeida Posted on Google 2 years ago

Fantastic experience: Great experience, took my dog to get spaded and was treated very well. The doctor and the staff was very friendly and took care of my dog with lots of love. You can tell they’re passionate about what they do. Highly recommended vet

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review Gabriel. We are pleased to know that we met your expectations and you are happy with our service. We are all animal lovers and enjoy very much what we do. Thank you for trusting us with the care of your furry baby. Glad to know that Luna is doing so well after her surgery. Thank you again!!

Anna Mary Posted on Google 2 years ago

Fantastic experience: Wonderful place. Love its service. Very helpful. No complains. This clinic has been my pet's clinic since I got my cat luna, and I feel supported every time I use their services. Prices are fear, but it depends on the pet's needs. I feel grateful with Palmetto Animal Clinic.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words Anna. We are thrilled that you are satisfied with our services and we are greatful for you and Luna being a part of the Palmetto Animal Clinic family. Best of health to Luna always.

Terri Martinez Posted on Google 3 years ago

Negative experience: This office gets 2 stars just because they were nice BUT I went in with my dog that had a limp and left there with a $450 bill, a bunch of meds, a stern recommendation to neuter but no actual diagnosis on his leg. Don’t get me wrong, the price wouldn’t be so much of an issue if they actually helped my dog but to get zero results after shelling out $450 is not what I expected. I would have to pay for a follow up too which I may need to take out a second mortgage on my house to be pay for.

Palmetto Animal Clinic
Palmetto Animal Clinic

You visited us on 2/24/23, and stated the pet was limping from its front paws for the last 2 days. During the physical examination, the pet was walked, and no visible signs of any issues were observed. The doctor checked all legs and no sign of pain in any of the legs. You also mentioned the pet has had in the past Pruritus (itching) The doctor noticed the pet has interdigital dermatitis and the paws pads were cracked and proceeded to show you the condition they were in. Doctor recommended to do the basic blood test (CBC & Chem Panel) since the pet had not been seen a in long time, the age of the pet and to rule out any condition in the blood as well. The doctor wanted to treat it with anti-inflammatory medication (Carprofen for 6 days) for the possible limping. The crack paw pads could be the cause of the pet limping at times. After 7 days, if pet continued to limp on and off, the next step would be x-rays to rule out any other condition. It would not make sense to have you spend money on x-rays if the medication worked.
You were given an estimate of everything the doctor recommended not just for the possible limping but also the skin condition. You approved the treatments on the estimate and were aware of what you were being charged for. You have the right to decline anything you do not want to do for whatever your reason was. As for the recommended neutering, this was suggested because your pet has swelling of the Perianal gland and this could be related with no castration of the pet. The doctor does not perform this surgery on this breed. All our customers are informed prior to any treatment being done the total cost for their approval or to decline

Sabrina Gonzalez Posted on Google 3 years ago

Negative experience: I took in my dog for a teeth cleaning on Dec. 22. When the doctor did the blood test they noticed that his liver ASL was a little bit high, he told me to come back the following month to check. In Jan it was still high so I had to come back to check and that was ok because I love my pet. On Feb. there was another doctor that was there he ran the CBC and the function of the liver blood work when I was only there for the liver and charge it to me after I told him it was already done. Then he tells me that my dog teeth needs cleaning again when it’s been only a month. Since he order the CBC again not needing the blood work it got me thinking and I took my dog to another vet and they told me that the cleaning was done incorrectly that’s why my dogs teeth were dirty again and it’s only been a month. After calling the clinic and explaining about the teeth they said it was the dogs teeth that get dirty easily. I feel they have taken my money and lied to me in many different ways.

Stephanie Elizabeth Posted on Google 3 years ago

Fantastic experience: Loved this clinic and their attention, everyone nice and friendly. Doctor Oliver was empathetic and caring, the vet tech Arturo was awesome and super helpful. The office manager Maria was great as well! Overall great experience, would highly recommend this vet to anyone!!!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words, Stephanie. We are so pleased that we met your expectations and you left here content with our service. We work very hard to give our customers and their furry babies the best possible attention. I will ensure that your review is covered with Arturo. Once again, thank you for taking the time to do the review.
Martica
Practice Manager for Palmetto Animal Clinic

Angie Lovelock Posted on Google 3 years ago

Fantastic experience: I’ve always had a great experience with this clinic. Everyone I’ve ever dealt with there has been professional and very kind. Today my furbaby went under anesthesia for diagnostic assessment. Dr Eley and the clinic staff went above and beyond when they didn’t find a quick answer. Ultimately it was “one last look” that found an infection. They worked around the schedule to give the most thorough care and I am SO thankful!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you, Angie, for your kind words. We really appreciate you taking the time to let us know you were pleased with the service and attention. We all love what we do and strive to provide the best possible care to all the fur babies that come here. Thanks again!!!
Martica
Practice Manager

Naleon Tugriega Posted on Google 3 years ago

Fantastic experience: Spectacular service. I have been a client of Dr. Oliver since 2012 when my pet Napoleon had to be operated on for eating some small electrical cables when my husband was changing some lamps at home, at that time Napo as we call him was only 3 years old. While in his office, the doctor, through the X-ray that we had to do to locate in which part of the stomach the wires were located, realized that his servical had a dislocation which could leave him unable to walk and in great pain, apparently it was due to jumping from Heights such as the bed and the steps of the house, because beagles suffer from these neurological and spinal problems due to having short legs and a rather complicated structure. In short, thanks to the doctor, my Napo underwent both operations and today he is 13 years old and enjoys wonderful health. Thanks to Doctor Oliver, who is his guardian angel, every year we do his annual check-up and we follow all the Doctor's recommendations. Oliver. 2 years ago my husband and I adopted an American Bulldog that we found in our neighborhood malnourished and abused at only 5 months old, we named her Kaleessy and of course Oliver is also her doctor. Although his clinic is in Hialeah and I live in Homestead, there is no doubt that the trip is long, but that does not limit us from going to see him, because I assure you that it is worth it, there is no better Doctor in Miami than Doctor Oliver and its wonderful staff, you will find a clinic where you and your pet will feel at home, cleanliness, organization and everyone smiling at you, always ready to help. I recommend them %. My family and I thank you for all the wonderful work you do.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much, Ms. Tugriega, for your kind words. We are delighted that we have met your expectations and you are pleased with our service. We strive very hard to give our customers as well as our patients the best care, dedication, and lots of love to ensure that you feel part of the Palmetto Animal Clinic family. Once again, thank you for taking the time to let us know how we are doing.
Practice Manager,
Martica

Gianneli Canda Posted on Google 3 years ago

Fantastic experience: Came to this vet after switching 3 other vets when my cat got first diagnosed with diabetes. No vet would clearly explain what was happening or came with transparency on what needs to get done and how effective it was. Getting bills upon bills. Finally with my moms recommendation I came to see Dr. Oliver and my perspective on my cats changed from helplessness to relief. Things are clearly explained, they give you choices on what needs to get done and staff is always patient with your visit. They have given me realistic perspective on Mr.kitty and I couldn’t be happier with the change I made

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

Chavely Gomez Posted on Google 3 years ago

Fantastic experience: I have been coming here since my first time owning a cat, I now have three very healthy cat thanks to Palmetto Animal Clinic! Not only that but they are reasonably priced I truly would’ve spent triple anywhere else. Apart from this they are kind people and love my cats usually I find that most vets care more about dogs but they are real animal lovers!!!!!!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review

Cheryl P. Posted on Google 3 years ago

Fantastic experience: My dog receives excellent veterinary care at this practice. Dr. Oliver and his staff go above and beyond to diagnose and treat my senior pug. I highly recommend Palmetto Animal Clinic for all your pet's Healthcare needs.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

Alannis Clavijo Posted on Google 3 years ago

Fantastic experience: This is the best clinic ever! I’ve been a client for so many years and Dr. Oliver is very caring and attentive when it comes to the needs of my pets. The staff are all so kind and I’m so grateful for everything they do for my little ones!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

David Batista Posted on Google 3 years ago

Fantastic experience: This was my best experience ever at a vet! The whole staff is amazing, especially Doctor Oliver! They made me feel welcomed and comfortable leaving my puppy in the best hands. They are very professional and I will highly recommend this vet, I would leave 10 stars if I could!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

Thalia Fortun Posted on Google 3 years ago

Fantastic experience: Dr. Oliver is amazing! My goldendoodle Sophie had one of her puppies in the car on the way to the vet and as soon as we got there they rushed to treat both her and the newborn puppy and took care of the rest of the whelping. Sophie whelped 4 beautiful puppies and ever since they were born both the Dr. and the staff have been absolutely amazing taking care of any issues that arise and following up with them. I couldn't be more thankful for such an extraordinary vet!

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review.

melannie593 Posted on Google 3 years ago

Fantastic experience: This clinic is amazing. This is the first clinic I've been to where the doctor recommends what the pet actually needs, he is not looking to take your money, he truly cares about my pet's well being. I recommend this clinic to anyone. I did an echocardiogram on my cat and had the best service.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your review

Laffinatyu Posted on Google 3 years ago

Negative experience: Pedro Rojas, You people are incredibly unprofessional I can’t believe you not only dropped my name in the reply to my mothers review regarding the death of our pet but also had the audacity to blame me for the death of our dog. I came to your clinic to examine his cough and figure out whether or not he had some sort of virus or infection and receive medication that would improve his condition but instead the doctor had to push other procedures ,which mind you turned out to be fatal, while we had prior knowledge of his heart and the condition it was in, since this was not the first vet that we had taken him to, we were very worried as to whether or not pursuing any procedures where he would be exposed to sedatives would be fatal to him. We had discussed with the doctor that we were very worried about any procedures where our pet would be put under sedatives as we’ve been told by medical professionals that sedatives could turn fatal due to his condition and due to his age. You accuse me of negligence but clearly the doctor had obviously failed to acknowledge the condition of our pet as the bloodwork was recommended to us by him, again we came seeking to cure his cough not examine his heart and or blood. Also after the nurse asked me to wait in the lobby for the doctor to complete the procedure I had been told that he had passed out and that his condition had taken a turn for the worse I come into the room and they were already trying to resuscitate him I am then told that they had been trying to resuscitate him for six minutes in total and that he’d suffer a heart attack, I then wonder why I was told he had merely pass out while I was in the lobby, my dog had already been dead while I was lead to believe that he only had fainted. I’d give zero stars if possible.

Zuley Hernandez Posted on Google 3 years ago

Fantastic experience: I have absolutely nothing bad to say about them. They were extremely friendly and professional. I have been going to Dr. Oliver for about 6-7 years now. I recently bought my Lab in for a routine check up and then schedule a spay surgery, when that day came from the moment we walked everyone was so welcoming and caring. The assistant came in first to speak to me and check if everything was good and pup was ready for surgery. The doctor came in shortly after and took the time to explain to me the procedure and the recovery and answer all my questions I had. He even called me the next day to check how my doggy was doing. I highly recommend Palmetto Animal Clinic and Dr. Oliver that is looking for a good vet for their pet.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you so much for your review and we are pleased that we met your expectations. We like to ensure that our customers feel comfortable and confident, trusting us with their fur babies. Dr. Oliver takes great pride in providing his clients the best possible care and follow-up at all times. We are glad you're part of the Palmetto Animal Clinic family.

Miriam Perez Posted on Google 4 years ago

Negative experience: Incredible bad customer service!! Had my appointment at 2pm. Waited outside for an hour on a rainy day. Only 1 person allowed in the room. They tried to trick my grandmother into paying them $1000 for each dog. I simply asked why ? They said because we need to give them a diagnosis. REALLY?

Palmetto Animal Clinic
Palmetto Animal Clinic

Miriam, we welcome all reviews, however, the only thing we ask that you speak the truth and state things the way they occurred. First of all, you arrived at 2:15 and had to complete the welcome forms for 2 different pets. Due to the ongoing Covid situation, we as most animal clinics are not allowing clients in the lobby to avoid any possible exposure to covid to our clients as well as our employees. We called you at 2:45. If you notice, your waiting time was 30 minutes not an hour as you stated, and the majority of that time was that we were creating your accounts for the pets since it was your first time here. We informed you that only one person could come into the examining room with the pets. You choose to send in your grandmother to speak to the doctor and make the decisions for the pets. The estimate given for each pet was the same, the cost for each pet was $388.21, the total was $776.42 for both, not $1000.00 for each as you stated. We do not trick anyone into anything here, what you are failing to state is that you choose to send your grandmother in to make decisions knowing full well that, as you told us, your grandmother does not read or write and does not know what she is signing. Your grandmother signed off on the estimates once we explained to her that these were the test the doctor felt needed to be done in order to give you a complete wellness check of both pets. These were pets you had just purchased at a very economical price and wanted to ensure they were healthy. It is 100% the client’s decision to decline or accept whatever test they want to do. I ask you, why would you choose your grandmother knowing what you know to make that decision? Why would you put her in such an awkward position? We don’t select the person that comes into the examining room.

We are all professionals here and take great pride in providing our clients superior customer service and a dedication team to our patients. At the end, you declined all the tests and simply paid the office visit. It is best for you to find a new vet for your pets, since we do not like to engage in a doctor/ client relationship with individuals that do not stick to the truth and fail to state things the way they really occurred. I wish you much success in your endeavor in finding a new clinic for your pets, since you are not welcome here any longer. Much luck to your pets.
Martha
Practice Manager

Ser. MIA305 Posted on Google 4 years ago

Positive experience: Great staff, Jorge is such a loveble dog person that makes the visit go very smoothly. I took my 11 wks there for it's 1st visit and it went real smoothly. Place need a lift up since it's getting kind of old.

Palmetto Animal Clinic
Palmetto Animal Clinic

Thank you for your kind words. We are pleased that you are satisfied with our service.

Camila Duarte Posted on Google 4 years ago

Fantastic experience: I have been coming here for 10 years and they have always treated my pets like their very own. They go above and beyond for their patients, Dr. Oliver is so sweet, genuine and he really cares about my pets. He’s taken care of one of my dogs since she was a puppy to even helping us when she had her own. Another one of my dogs which they also took care of, he sadly passed last December and Dr. Oliver’s entire staff including Dr. Vasallo, were so supportive and attentive through helping us with his last months. Super grateful for them and how responsive they always are, I recommend them anytime someone asks for a vet. Thank you guys for being great.

Palmetto Animal Clinic
Palmetto Animal Clinic

Dear Camila,
Thank you so much for your kind words. We are very pleased that we have met your expectations in the care of your pets. We are always striving to provide the best possible care for our patients. Furthermore, we like to think that all of our patients are our very own pets. Ensuring that our customers are satisfied with the care provided to their fur babies is essential to our day-to-day operation. Thank you again, and let us know if you need anything, please do not hesitate to let us know.

Gisselle Herrera Posted on Google 4 years ago

Fantastic experience: I want to start off by saying that I have been coming to this office for 6 years and have never been disappointed with the service. My dog Rocky has seen almost all the doctors at this office including Dr. Alain Torres and most recently Dr. Vasallo. We adopted Rocky from the animal shelter near by and took him here for his first ever wellness visit. There they diagnosed him with possible distemper and gave me a bunch of treatment options that were in our budget. Needless to say Rocky survived it and I am so thankful to the doctors here that made that possible and keep him healthy year after year. That was 6 years ago, and I never stopped coming here. Dr. Torres is a fantastic doctor who always makes you feel like you are being heard and that is a great feeling especially when they are treating the dogs that feel like our own children. Today I had the pleasure of seeing Dr. Vasallo and his technician and they really exceeded my expectations. He was kind and attentive and took amazing care of my Rocky and his tech was also so nice and efficient. This office is always clean and now that COVID is around they do a great job of cleaning up after each patient. You can always expect great service here and, AS LONG AS YOU RESPECT THEM AND THE FACT THAT THEY ARE DOING THE BEST THEY CAN TO SEE ALL THE DOGGIES IN A TIMELY MANNER, you will always leave here feeling satisfied and at ease. Thank you for all you do and for always doing it with a great attitude a smile!

Palmetto Animal Clinic
Palmetto Animal Clinic

Dear Gisselle,
Thank you for your review and kind words. We are thrilled that you are pleased with our service and the attention given to your pet, Rocky. We strive to provide the best possible care and treatments to our patients. It is customers like yourself that motivate us to exceed your expectations. Please let us know if we can do anything for you or Rocky. Thank you again !!!

Eva Mariana Garro Posted on Google 4 years ago

Negative experience: I found this clinic on google and went because of the good reviews. First time was okay, my dog received treatment and we had an appointment for check up 2 weeks later. We had the appointment at 1:30 PM, one hour later, and they still hadn’t seen us nor they had an approximate waiting time. I asked for permission at work to bring my pet. They made us wait outside at 102 degrees with no seats whatsoever. I asked if we could wait inside in the lobby because they had air conditioning and I was starting to feel dizzy, and the manager just gave me many excuses that because of covid, etc we couldn’t wait inside (I had my mask on and everything). They had like 4 more people with really sick dogs standing out in the sun waiting for a long time to be checked. Then after some minutes, the manager came out and said that they refused to see us because of my “attitude”. This is completely unprofessional. Never going back again.

Palmetto Animal Clinic
Palmetto Animal Clinic

Ms. Garro we welcome all reviews and we thank you for it. However, you failed to adequately state what happened. Yes, in fact you did have an appointment at 1:30 and when you checked in you were informed that we were running a bit behind on the appointments because the cases prior to you appointment had been somewhat complicated and required many test and the results of those test. We told you that the moment a technician would become available you were the next one to be called in (this point you had being waiting 34 minutes). You stated that it was hot outside and that you were tired of waiting and that you expected to be brought in as soon as you arrived. Your attitude and demeanor was extremely rude and nasty. You then stated to tell us how we should run the our business. I explained that unfortunately due to Covid we were not allowing anyone to wait inside nor did we have any seats in the lobby. I recommended that you wait inside your car and we would call you to come in once it was your turn. At this point, you stated that who was going to pay for your gasoline while the car was running? Then you proceeded to state that you were not feeling well and that if you fainted and "something" happen to you, you were going to sue us and we would be responsible. Had your attitude and approach to the matter been different, I would of probably made an exception and allowed you to sit inside one of our examining rooms. We like to work with our customers and know situations arise but when you start threating us and tell us that we are unprofessional and don't know how to run the business, we sever the relationship. We respect and treat all of our customers with great kindness and respect and expect that same in return. By the way, you were the only one that complaining because everyone else had no issues waiting their turn. We wish you much luck finding a new clinic for your pet.

suray barranco Posted on Google 4 years ago

Fantastic experience: 10/10 recommend! provided a great service and took amazing care of my dog. very happy with the care Dr. Torres -Oliver and his team provided the best care for my Chela .

Katherine perez Posted on Google 4 years ago

Fantastic experience: I am very pleased with this clinic. I have a mini schnauzer and I brought her in to get her vaccinations and a check up. Dr. Alain Torres was very professional and handled our dog with care. He is clearly very knowledgeable and always has her best interest. He is also very gentle, and I really appreciate the care my dog has received. We will definitely be returning! I highly recommend them to everyone .

Krystal Garriga Posted on Google 4 years ago

Fantastic experience: This pet clinic is amazing! Great staff and customer service. Dr. Alain is very attentive and genuinely cares about the health and well-being of my dog. He performed the surgery to have her neutered; she healed perfectly, and her scar is literally nearly invisible! The clinic is also very clean and well-maintained. I honestly couldn’t recommend a better place to take care of your pet! They took really great care of my furry creature, and I am thankful for them.

Damian O Posted on Google 4 years ago

Fantastic experience: Today we took Coco por the first time and the experience was amazing. Dr. Oliver is very attentive, caring and professional. He took his time with Coco and explaining everything to us. The tech Nicole was very welcoming and super sweet. Our gratitude for the care and love all of you gave. We highly recommend Palmetto Animal Clinic, Dr. Oliver and the staff.

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