IndyVet Emergency & Specialty Hospital

Fantastic experience: Indy vet treated us and our puppy with extreme care and love. They gave us great advice. While the Vet was sometimes hard to understand, he was exceptionally kind. What was uncomfortable - I felt like I was being held captive until our bill was paid. It was an odd thing. Our puppy was away from us until we paid up.

Fantastic experience: Everyone at IndyVet was so compassionate, respectful, & knowledgeable. Taylor Thompson was outstanding at getting our little Mini Schnauzer broken bones aligned & in the splint. Winston did great. If ever need emergency vet again , we will definitely going back to IndyVet

Positive experience: My boy got really sick on 03/02/26. When he started bloody diarrhea I brought him here.. Everyone was pleasant. I trust the care he received. The only issue I had was the wait. Yes I understand they take patients in order of situation. My dog was dehydrated and couldn’t keep anything down. We spent 7 hours here. I think they should have more doctors/ staff. They also were not very good about updating me or giving any timelines. I’m not sure I will go here in the future if he has another attack. I appreciate the care but my little dog needed care too in a timely manner.

Negative experience: I was quoted $9k before the vet even touched my dog didn’t even do X-rays before making the quote. My niece is a vet in Alabama I contacted her she told them a cheaper just a good fix and they wouldn’t even consider it. This place is focused on one thing and that’s money! I went to Med Vet and they were fantastic and actually did the repair needed for $5k

Fantastic experience: I took my cat Adam to see Dr Summers for elevated lab tests & to have an ultrasound. She is an excellent vet who answered all my questions & was very thorough in her explanation of his condition. Her & the vet tech were very compassionate & caring. I highly recommend them. I am confident in their care of my baby. Adam also had an Endoscopy & is doing well after the procedure.

Fantastic experience: The week I spent in and out of IndyVet was one of the worst weeks of my life and while I wish it had never happened, I am glad it was with IndyVet. The team was patient, kind, and understanding, even when I was a mess. They provided regular, timely updates and made me feel secure that my dogs were getting the best possible care. When I visited, the staff was warm and compassionate. And even after I got to bring my dogs home, they were available for follow up questions and guidance. Thank you to the IndyVet team.

Fantastic experience: We took our 13yo corgi after a seizure to IndyVet, and while we received the worst news we could imagine, everyone showed immense care for our dog Jax. Everyone was kind and calm. I hate that we had to go here for that reason, but I'm grateful the doctors and nurses and team were so great and supportive. Thank you

Fantastic experience: Dr White and staff were wonderful and did a great job with our GSD. Highly recommend.

Fantastic experience: 10/10 experience. I was terrified taking my almost 14 year old cat to the vet and they made it as easy as possible. I think the doctor’s name was Sydney, she was excellent. We waited a while after they got our cat back to the room but they were really mindful about coming to let us know what was going on and how expensive everything would be. They took very good care of my baby and he’s doing well. Thank you!

Negative experience: My husband and I went in and from the moment we were there we felt buckled and dimes for everything. Nothing ever felt like there was care for our cat at all just all about the money. They made us feel backed into a corner to put our baby boy down. They also had a bill for us with “mistakes” and also were not upfront on certain charges that would be added so we had to have to bill corrected multiple times. We were so wrong to come here and to listen to them now from talking to others and we will never be here again. If I could get my baby back I would be happy. Please seek other emergency vet care.

Fantastic experience: They was amazing with my fur baby. Even though she is very scared of the Vet, they did amazingly with her and everything went really well

Fantastic experience: So Thankful for Dr McKinney and the vet staff. My pup wasn’t eating or drinking. They ran a X-ray and found out Kai had swallowed a shiny rock. Lol Thanks for taking care of my little man.

Fantastic experience: This last month has been two visits to indyvet with BOTH my cat babies. Each and EVERY time I’m treated with the best technicians and doctors! The staff here is empathetic, caring, and efficient beyond belief! Both of my babies are doing great now.

Fantastic experience: I am especially pleased with IndyVet Hospital and all those who have attended to my dog, Dexter. Everyone seems to actually care that he improves, not just “doing a job”…. Very comforting to me and my “baby” Dexter.

Fantastic experience: The front desk ladies were very sweet and caring. The Dr was really cool as well. Everyone there helped me feel better and most importantly helped my Kitty.

Fantastic experience: Dr Klein and her staff are remarkable in every way. I feel that my baby Madison Jo is well taken care of and in the best hands there are. Thank you so much.

Fantastic experience: We have a 5 to 6 month old puppy that got poked in the eye. It looked really bad at first, but turned out to be really just a minor injury everybody over there from the girl at front front to the doctor that took care of us. we’re very professional. It was great service we were in and out of there in a few hours. I thank God that she wasn’t hurt any worse.

Negative experience: We brought our 4-month-old kitten in with a 106° fever. We approved recommended charges and made multiple payments while there, totaling nearly $700 for exam and blood work. For over two hours we sat in a waiting room with no communication as to how our kitten was doing, not even once, before speaking with anyone on what was happening. He remained at the facility for almost six hours. IV fluids were approved but were not administered during our time there. Yes we agreed to pay whatever costs were associated with the fluids. The cause of the fever was listed as “unknown.” We were presented with a $3,500–$7,000 hospitalization estimate before any meaningful stabilization occurred. We were also told that if we surrendered our kitten, a rescue group could assume care. We chose to transfer him to our primary veterinarian instead. Within minutes of arrival at our regular vet, he was started on IV fluids. The true issue was identified as a ruptured ear abscess. His fever dropped, he was hospitalized over the weekend, and the total bill was $350. We understand emergency care is expensive. What we cannot accept was the lack of urgency, lack of communication, and the contrast in outcome once he was seen elsewhere. Based on our experience, we will not return and highly suggest everyone to find an alternate place for your emergency care.

Fantastic experience: The staff was amazing with my tiny Sparky. Everyone was so compassionate and attentive to not only my dog, but to my daughter and myself as well.

Fantastic experience: The staff were very friendly and so very considerate. I took my 8 month cats here after a scary incident and now will be changing vets. Didn’t even realize how unprofessional and rude my original vet was until I came here

Negative experience: The techs and front desk staff were very kind and helpful. The doctor that saw our pup left something to be desired. I also found it odd that there were no surgeons on duty as we were told they were all out preparing to take their Boards. We chose them based on location, I can’t say we would choose them again for care.

Fantastic experience: First off thank you guys and the all the people behind the scenes that I didn't get to see, for treating our Daisy like their own. Thank you for the doctor and specialist for listening to us and not just blowing us off and make us bounce to a didn't vet. thank you, guys, for taking the time to read the 4 other vets notes and looking at the pictures I had shown, thank you for actually running test to try and get to the root of the problem. And giving us that feeling everything will be okay. Proud to say Daisy is on the uphill of her illness. I am forever great full. We will defiantly be back if we ever need these services again, you guys were worth the 40-minute drive.

Fantastic experience: Staff and Vet were very friendly. The understood my pets needs and did a great job. Pricing was fair I didn't feel the were taking advantage. I would recommend them to anyone.

Fantastic experience: Indyvet was AMAZING! I had previously been grossly overcharged by a different vet for the same procedure given here. All of the staff were kind and helpful, and they ensured my cat received the absolute best care and worked with my budget. I would recommend to anyone seeking emergency care.

Fantastic experience: I can't say enough good things about the veterinary ophthalmologist here, Dr. Klein. She was very empathetic, knowledgeable, and caring about a very unfortunate situation with my dog. Dr North was also a very great internal medicine veterinarian. I would highly recommend IndyVet If you need to see an internal medicine veterinarian or a veterinary ophthalmologist.

Fantastic experience: IndyVet quite literally saved my dog’s life. From the moment they were contacted, their team moved with urgency, compassion, and extraordinary professionalism. My dog was in acute neurologic distress, and they treated him immediately with pain control and coordinated emergency neurosurgical care without hesitation. Every staff member we encountered was kind and reassuring during an incredibly frightening night. They communicated clearly, acted decisively, and treated both my dog and our family with empathy and respect. The level of expertise and coordination was remarkable. We are beyond grateful for the care he received and for the team who worked through the night to help him. I cannot recommend IndyVet highly enough for anyone facing an emergency.

Positive experience: The experience started out great with a very helpful and knowledgeable internal medicine doctor. Receiving lab results and a treatment plan was very slow, unfortunately, the following day, going into the evening with a great deal of push for completion starting in the late afternoon until getting the script filled at the pharmacy in the early evening. It appears to me the top-notch doctor could use more support staff.

Fantastic experience: I will be honest, in the current climate I have been skeptical of IndyVet (or any emergency vets) because of a few institutions' tendencies to be a little predatory. However, I truly had a phenomenal experience with the neuro department at IndyVet. My 5 year old corgi Ruthie "went down" with IVDD during a giant snowstorm and I wasn't able to get her from Bloomington to Indianapolis until several days after she became paralyzed in her back end. We worked with Dr. Tadros and her neuro team and it was honestly an even better experience than I could say I've had with my personal doctors. Dr. Tadros was kind, clear, realistic, and exceptionally caring. Her nurses were so patient and gentle and explained Ruthie's treatment and long-term care needs to me in explicit detail. Dr. Tadros called me herself multiple times to give updates on Ruthie's condition and while I was heartbroken and terrified, I felt very much supported through the whole experience. I cannot recommend Dr. Tadros, Nurse Kelsey, and Nurse Melissa enough if your fur baby is suffering from IVDD or any sort of spinal issue. ------ IndyVet - this part is for you - I had a not-great interaction upon arrival with the lady with a brownish-gray bob and glasses at the front desk who made a really bad-taste joke about how my "credit card was going to be getting a workout" as I was checking in my paralyzed dog for emergency spinal surgery. I was honestly speechless to which she essentially responded with "she knows, that's why she doesn't have anything to say!" I found it to be a very jarring way to start my journey at IndyVet and would hope no one else has to deal with that. However, outside of my interactions with her, I had a really really great experience in the face of a really awful situation. I am very grateful, truly.

Fantastic experience: **Addition to my original review as we have needed continued care from IndyVet** I want to give a very special shout-out to Dr. Tadros, our neurologist. From the moment she became involved, she has treated Gus and us like family. She is incredibly patient, kind, and compassionate, and keeps us updated throughout the day no matter how busy her schedule is. She takes the time to send pictures, explain things clearly, answer every question, and never makes us feel rushed or dismissed. What stands out most is how deeply she truly cares. She does her own research, uses her network, and approaches Gus’s care thoughtfully and thoroughly. She has never pushed us in any direction or given up on him; she has simply walked alongside us every step of the way with honesty and heart. The only reason I can rest at all with Gus being away from us is knowing Dr. Tadros is overseeing his care, alongside the incredible IndyVet staff who continue to monitor him closely, comfort him, love him, and treat him as if he were their own. We are beyond grateful. I cannot say enough good things about IndyVet Emergency. During one of the most terrifying and heartbreaking experiences of our lives, they cared for our puppy Gus with an incredible level of compassion, patience, and expertise. From the very beginning, they made us feel truly seen, heard, and understood. Every concern mattered. Every question was answered with kindness and honesty. They went above and beyond, medically and emotionally, making an impossible situation feel manageable and supported. We will forever be grateful for the care they gave Gus and for the way they treated us as people, not just clients. IndyVet is a rare place where skill and humanity meet, and we couldn’t have asked for better hands to hold us through such a difficult time.

Fantastic experience: Me and my kitty were taken back in a timely manner and treated promptly. It did take a while to get her dealt with but to no fault of the clinic itself. Staff were very kind and understanding!

Fantastic experience: The staff got me and my cat into a room immediately for my appointment with Dr Bryce, an internist. I met then with a Vet tech who updated my cat’s history and current issue while my cat happily checked out the room. She then took my cat back to be examined by Dr Bryce. Dr Bryce came in to review her plan, giving me options and explaining everything thoroughly, while recognizing that I had some medical background. She patiently answered my questions, which was much appreciated. She then enacted our plan, gave me a time estimate and next steps. I wasn’t left sitting and waiting without updates and Rooney was returned to me, comfortable and happy. It was a positive experience.

Fantastic experience: Arrived at 11:30 pm - my cat had 2 seizure-like episodes prior to arrival. We were placed in a room right away and seen in order of urgency. A staff member would come in periodically to check on us. Dr was very good at listening to my concerns and what I remembered happened. They examined Mimzy, I found inner ear infection was probably cause. Put her on antibiotics and steroids with follow-up instructions. We were discharged at around 5am. 2 days later, Mimzy is showing signs of improvement. I am pleased with the efficiency and caring attitude of staff. They put me at ease right away. I was given a partial refund of my deposit, for actual services rendered. I got a follow-up email as well. I would definitely recommend them for any urgent care.

Fantastic experience: Honestly we are thankful we took our pet, Rudy to Indy Vet, an anxious and stressful experience was tempered by understanding, professionalism, and the best care for our baby to recover. Everyone we encountered was friendly and compassionate and they took the time to answer our questions. We got frequent updates, a detailed treatment plan, and brought our baby home in good spirits. The price tag pays for quality and expertise. We want to thank everyone there for their hard work they do and we’re thankful we chose Indy Vet!!!

Fantastic experience: Very professional and caring staff for our dog Marley’s end of life care. Thank you for your support during this difficult time with loosing a member of our family!

Negative experience: This use to be my emergency vet of choice but I will no longer go there. My young rescue kitten that received care there last week the vet was extremely adamant was only acting off because she ate narcotics. 2 days later I took her to Noah’s and she was diagnosed with FIP. That’s 2 days I needed to get the medicine to save her faster. That’s 2 days that I lost and can’t get back. She may die before the medication arrives due to having to be shipped from out of state. I really could have used those 2 days.

Fantastic experience: I brought my 11 year old cat Rico in due to him not eating or using the litter box for over 2 days. Although I didn’t do any research on the emergency vet clinics in the area (I’m new in town) I ended up going with my first choice INDYVET! I am glad that I made the decision to do so. They understood my financial situation and gave my baby the best care. Now he’s happy, playing, and eating!! Thank you IndyVet, I am truly grateful for your kindness and support!!

Positive experience: The staff was kind and compassionate. Was very pleased with the service and grateful for a 24 hr. service. Would of given 5 stars but thought the place a little pricey but in all fairness not for a 24 hr. service. I would recommend this place to anyone needing emergency vet service.

Fantastic experience: .We met with Dr. James to discuss concerns about possible anal cancer in our dog, Baxter. Dr. James was very informative and clearly explained all possible outcomes, which was exactly what I needed.After the exam, Dr. James explained that there were no signs of cancer, but biopsy samples were taken for further analysis. We were told we would receive the results within 7–10 days. I’m very grateful to have Indy Vet and their wonderful staff available to reach out to when needed.

Fantastic experience: Front staff was very friendly and quick to get my baby triaged. I was very impressed with the kindness of all the staff and the cleanliness of the facility. Hopefully I never need to come back but I feel better knowing this is close by.

Negative experience: My visit was awful. I took my cat in because she is sick. She was examined without me in the room. I paid $185 for the visit and no results. We left with no antibiotics and she is sicker then she was before. Praying she makes it. As of Jan 12 my Sophie passed.

Fantastic experience: This was the first emergency we've had with our pup, and we were referred to IndyVet by our vet. From start to finish, it was a smooth experience. Every member of the staff we encountered was calm, patient, and reassuring. They took excellent care of our pup. I will highly recomment IndyVet to others.

Negative experience: I took my pitbull in for a wound and swelling and everything was smooth checking in. We waiting in a room for 1 1/2 hours until the nurse even came in, which is fine because we were probably lower priority but no one came it to say they were busy and they would get to us when they can. We had zero contact with anyone for 1 1/2 hours. The nurse was great, quick, and very sweet. The vet came in and she was nice but was very confused with our dog’s situation. Someone had told her our dog had given birth the day prior but we had told multiple people while checking in that she was spayed so the vet didn’t know what was going on when she came in the room and so we re-explained why we were there. The vet seemed less concerned about her wound we came in for and more concerned about the dry patches on her skin. We were told they would run everything by us with the cost before doing it. We got the bill and they charged us $32 for A CONE and a cytoplasm test that we consented to but never got results from? The whole experience was slightly annoying just to find out she needed antibiotics and an anti-inflammatory. I’m grateful she got care and treatment and I get it’s at cost with a lot of other places… I’m more upset at the lack of transparency. Everyone was nice, can’t complain about that at least!

Fantastic experience: Have 13 y/o lab who was not feeling well. Dr. Thompson & her team were great, they honored our wishes of not being too aggressive, but treating our girl to ensure she is comfortable.

Fantastic experience: I thought they were attentive, pricing was reasonable and upfront before procedures. I was very please w the facility and the staff. And the 24 hour availability was beyond appropriated. Thank you

Negative experience: 2 cats, $12,000 in fees, diagnostic test that showed they had no idea what was wrong, we say we are going to pursue a 2nd opinion...they call Animal Control on my house. Less than 24 later. We explained to the Vet on Jan 5th at around 8pm that because they could not find out what was wrong with our cats, that we would be seeking a second opinion elsewhere. 9am on Jan 6th i get a knock on my door. Animal control is there saying the Vet reported 2 of my cats at home (reminder one of them had just left their care a week earlier, and the other theyve never seen) were malnourished and abused. After the AC agent looked at our medical bills, now empty medicine bottles from the first cat, and both of my cats, he stated this was obvious a sham case and that he'd be reporting it to his superiors. If you consider your Animal not just a pet, but a member of your family, please for the love of God bring them someplace else! This hospital is interested in one thing. Your money. The Day Time Vets (not the night time, they are wonderful) are rude, seem irritated about answering questions, and will rush you into making very expensive decisions ASAP. This organization will fear mongering you into making multi thousand dollar decisions fully aware that they have no idea what is wrong with your baby. 2 of my 3 cats came down with a still unknown illness and almost 13,000 dollars later they still won't tell us. Sorry to dump all of this, but I'd never ever recommend this place to my worst enemy. Nobody deserves to have a moment of fear exploited for cash and then threatened when you exclaim you are wishing to bring them elsewhere. This organization is PREDATORY, DANGEROUS and a total cash grab. Thank you♥️

Fantastic experience: Took our dog, Daisy, due to rapid weight loss. She was treated with care and the Doctor was very kind and informative.. i appreciate this emergency vet hospital, as they had saved our terriers life when she was just a puppy. I trust them.

Fantastic experience: They did everything they could for my sweet boy Rory back in September and were so kind and caring when I had to make the hardest decision. They gave me time and space and support and I never felt like they were pushing me to make a decision or to just get it over with. They gave me blankets and let me spend as long as I needed with him. They made it peaceful. I'll be forever grateful.

Fantastic experience: I cannot put into words how grateful I am for this team. From the moment we walked in, every staff member treated us and our cat with compassion, patience, and genuine care. While waiting, I witnessed so many families experiencing devastating losses, and through it all, the staff showed nothing but kindness, empathy, and respect to every single person who walked through the door. They made an incredibly hard environment feel safe and welcoming. They listened to my fears, explained everything clearly, and took such good care of my boy. Thanks to them, he came home safe and comfortable. The people who work here are truly heroes. I will never forget the care they showed—not just to us, but to everyone.

Fantastic experience: I have had to use IndyVet now for two different animals and I continue to be impressed by them! They are incredibly transparent about what you are paying for, their communication is thorough and clear, and their care is top notch! Highly recommend!

Negative experience: I would not recommend this practice based on my experience. Thompson told me my cat was a “ticking time bomb” and pushed euthanasia over treatment (since, she could go home, but would definitely have to come back within days)— which was communicated in an insensitive way. On top of that, a staff member repeatedly came into the room throughout the night to have us sign bills at different times. It felt transactional and inappropriate during an already distressing situation. I can’t, in good conscience, bring another animal here or recommend this clinic to others.

Negative experience: I am submitting this formal complaint regarding the care provided to my cat, Pi, during our visit to the Indianapolis ER Veterinary Hospital on 12/29/25, beginning at approximately 2:00 PM and concluding after 8:00 PM. Pi presented with acute and concerning symptoms, including chronic diarrhea, vomiting, lethargy, and urination consisting of visible blood. She has experienced this exact clinical presentation previously and was ultimately diagnosed with a chronic E. coli infection requiring six months of antibiotic treatment under the care of her primary veterinarian and veterinary specialists. I clearly communicated this medical history, prior diagnostic findings, and previous treatment outcomes to the attending clinician during the visit. Despite providing this information, I did not feel that Pi’s medical history was meaningfully considered in the diagnostic or treatment process. I felt that my observations and historical knowledge as Pi’s owner and caregiver were dismissed or minimized, despite being clinically relevant and directly tied to her current presentation. The veterinarian introduced herself as an emergency veterinarian. However, subsequent independent verification revealed that she is a rotating intern who graduated from veterinary school in the current year. At no point was it disclosed that she was an intern, nor that Pi’s care was being supervised by a licensed attending veterinarian. This omission is particularly concerning in an emergency medical context and raises issues regarding transparency, informed consent, and reasonable expectations of provider qualifications. There were also material inconsistencies and a lack of clarity surrounding Pi’s urine sample and associated diagnostic testing. I personally collected and submitted approximately 7 to 8 mL of urine. I was initially told that only a “tiny amount” had been submitted and that testing had already been completed. After questioning this statement, the clinician left the room and returned stating that the test had only then been run and that the prior attempt had failed due to a machine malfunction. This sequence of events was not clearly explained and undermined confidence in the diagnostic process. Furthermore, I was first informed that no bacteria was present in Pi’s urine and was later told that “suspected bacteria” had been identified. This change in information was not adequately reconciled or explained. Additionally, I was initially told that if bacteria were present, a urine culture would be necessary. Later, I was told that a culture was optional and entirely at my discretion. These conflicting statements regarding diagnostics and standard of care created confusion and uncertainty regarding the appropriateness of the treatment plan. I have incurred and continue to incur substantial financial expense for Pi’s care because she is a valued family member and I am committed to ensuring she receives appropriate medical treatment. However, the level of communication, consistency, transparency, and clinical confidence provided during this visit did not reflect the professional standards reasonably expected from an emergency veterinary hospital. My concerns can be summarized as follows: 1. Failure to meaningfully incorporate relevant prior medical history into clinical decision-making 2. Lack of transparency regarding clinician credentials and supervision 3. Inconsistent and contradictory diagnostic information 4. Inadequate explanation of diagnostic standards and treatment recommendations 5. Resulting loss of confidence in the quality and reliability of care provided I am requesting that this complaint be formally reviewed by hospital leadership and that appropriate corrective measures be taken to ensure transparency, consistency, and adherence to professional standards in future patient care. I also request written confirmation that this complaint has been received and reviewed. This complaint is submitted in good faith with the intent of improving patient care and protecting future clients from similar experiences.

Fantastic experience: IndyVet is a wonderful emergency hospital full of dedicated and hard-working individuals. I’ve had to run my French Bulldog from Bloomington to IndyVet twice for hospital stays. Parvo at 10 weeks old and Canine Respiratory Coronavirus with secondary pneumonia over Christmas this year. Both times they explained everything well, contacted me twice a day for updates and planning, and would answer my questions quickly in between those updates. They truly care and will fight for your animals life.

Fantastic experience: Let’s just get it out of the way, emergency vets are expensive. My healthy 16 yr old cat had her first asthma attack on Christmas Eve late at night. All the staff were sympathetic to us being there in an emergency and showed empathy for it happening on a holiday. I appreciate they were upfront with pricing and willing to explain what the sums are used to pay. They gave us options to speak with the vet first or pay outright. We chose to pay outright to get the ball rolling to help get treatments and tests started. The staff allowed me to visit with my little girl before we left. She spent 12+ hrs getting breathing treatments and in an oxygen chamber. They asked if I wanted to pet her and opened the window so I could comfort her. The vet called with updates on how my girl was doing. We were able to pick her up on Christmas Day. The vet tech went over all the discharge instructions very thoroughly. My first experience with this ER vet was when my daughter’s dog spontaneously ruptured her discs in the spine while playing. She was in severe pain and paralyzed. The vet was kind at explaining treatment options and quality of life moving forward. They helped our dog get comfortable but sadly our girl did not having a good prognosis. The vet/staff gave our girl a respectful and most importantly a peaceful goodbye. I would highly recommend this emergency vet. Just like any human doctor or hospital visit; ask questions. Get clarification if you don’t understand. And yes, you will be waiting for test results just like a human ER.

Negative experience: I would give them no stars realistically, they did not communicate properly nor did they have any urgency in the state of my dog and in the end I made the decision to have him put down. We called multiple times on the day they said we would have the results and the only response we got was “the surgery team is in surgery and they willcc BBCall you back” we never got a call back, the next day which was a Saturday they said the surgery team is not in until Monday. I guess I don’t understand why we need a surgery team to find out if test results are in, it seems incompetent and a simple task any person should be able to figure out. Anyway I still don’t know if putting our dog down was the right decision but they never got us our biopsy results or any beneficial form of treatment and our dog was not doing well and declined rather quickly. So we decided we didn’t want him to suffer and going to a new hospital at this point was too late. All in all they got their money and then we didn’t get anything in return other than the loss of a pet. I would recommend MedVet if you want proper medical treatment for your pet, after talking to a friend they said a similar thing happened at IndyVet and they suggested if anything like this were to happen with any other pets to bring them to MedVet.

Fantastic experience: IndyVet did an amazing job with emergency surgery for our 13 year old doggo, Tucker. He came in with a mucocele in his gallbladder, and Dr Kloft went over literally everything with us, including talking to us in person for over an hour going over potential outcomes (good and bad) and let my wife and I make the best possible decision. He was in surgery for what felt like forever, but when we got the call from Dr Kloft that everything went well, it was a relief! At his 10 day check at his regular vet back in Fort Wayne, the surgery site is healing amazingly, and he is back to his old goofball self. The 4 week recovery is much harder on us with telling Tucker "no, you can't do that" than I think it is on him. We are now 2 weeks in and you wouldn't know he had pretty significant surgery by the way he acts now. The entire staff here is wonderful. Front desk staff on check in were very friendly, the nurses and techs who checked in on him while waiting for admission were great, Dr Fisher who did his admission was very friendly as well. If you have an emergency and your pet needs surgery, definitely come here.

Fantastic experience: Highly recommend. I walked in with my sick puppy who couldn't even hold his head up and walked out 3 hours later with the same puppy running around.

Fantastic experience: Owning a golden retriever and orange cat, I’ve (unfortunately) been to IndyVet many times over the years. Fortunately, I’ve always had pleasant experiences. From bladder blockages to a scratched cornea, to cancer, to end of life, the staff has been amazing. Yes there are waits and yes it is expensive, but their bedside manners and customer service helps a lot. All of the staff has been pleasant every visit. I’d also like to shoutout the blood donation team. This is an amazing service and the ladies are incredible and so understanding of my crazy and ever changing schedule. My pups started out nervous to running into the building with them! We love our Indy vet staff - Finn, Mango and Benson ❤️‍

Positive experience: I am still in the middle of getting my dog through a procedure. As of now, I will say that the staff (including Dr. Fisher) is very polite and continued to call me to give updates on his progress. Even with the shitty mood I was in due to being stressed and worried, they remained polite and professional.

Fantastic experience: IndyVet took care of my dog's emergency when neither his own vet nor any other vets in our town would see him for several days. In addition to being very kind and considerate; everyone there is professional and truthful. He needed surgery which was done that day. He was sent home only after discharge instructions. I received a follow-up call to see how things were going. There is nothing negative I can say. I appreciate everyone there.

Positive experience: Our kitten received great care, though we felt the vet was a bit judgemental about our financial situation despite paying nearly $600. Lo, the receptionist who checked us in and helped us get a correct invoice for the treatment options we wanted to go with, was absolutely amazing, kind & personable and really helped ease the anxiety of the night.

Fantastic experience: Our little Eli (8 yr old daschund) had to have emergency surgery for a herniated disc recently…we couldn’t have asked for a more caring, competent & personable surgeon than Samantha Tadros DVM Neurology & the techs that work with her. We highly recommend them & Indy Vet.

Positive experience: I have a senior dog that has had the same issue before. I call the ER before. I explained to them what she was doing, and I was 100%.Sure , it was exactly what happened to her a couple years ago. She had the onset of pneumonia and just needed some antibiotics , and I was out of town. I walk in holding her to which she's panting heavily , because she is a pug , and that's what she does when she has trouble breathing with her pneumonia. The lady came out , took her out of my arms, the girl. The front desk ask what level , and she said , level 8. The young girl at desk said that will be 800 dollar deposit! I was shocked and we'll was at their mercy. Took us to a private room and came back within 5 minutes and said\nIt was going to be an additional 144 dollars. I just stared at her , like I seen it alien and said , okay! Then the vet came in very nice young lady and said her oxygen levels were perfect , her blood work shows nothing and her x rays do show some gas in her stomach , probably from breathing heavily and a little white along the lungs..... Yes pneumonia. She suggested that we keep mercedes there overnight for observation to which I declined. I don't mind paying for a service, but paying a 1031.00 dollars just to be given some antibiotics , and we were only there for less than an hour is just highway robbery. And I get that's what they're in the business for but for an average person to be able to afford an emergency with their animal , it's just sad. Everything was amazing with the facility.I just think for no longer that we were there and to pay that much money was a bit high.

Negative experience: The people at this veterinary clinic took 300 dollars from my mother and wife yesterday and sent him home with a slipped disc that was going to only allow him to destroy his back even more, just to then charge us almost 500 dollars again two hours later to put him to rest. Their staff has also been trained to immediately cop a snotty attitude with people that have just had their pets put down. They also flat out lied to me on the phone about their prices. Making a living playing off of human emotions ought to embarrass everyone that’s a part of this “business”. Do NOT take ur pets here!!!!

Fantastic experience: I have nothing but good things to say about IndyVet. They took such good care of my baby and let me visit him. Luckily, we were able to bring him home after a couple of days and he’s healing just fine. Very thankful for IndyVet!

Fantastic experience: Recently needed to take my dog there for an ER visit and could not be more impressed with the entire team! From the front door to the Vet we saw, every person was kind, comforting, and knowledgeable of any question I had. I have taken my dog to IndyVet for blood donation since she was 1 year old, and so when it came to emergency services I already knew where to go. Every member of the team at IndyVet is amazing and made the scary experience of needing the ER more relaxed because of their attention to detail and hospitality! Could not recommend a better place to care for fur babies!

Fantastic experience: Absolutely wonderful with our Luke. He is a Cane and it is hard to get Vets to see him because of his breed and even harder to be kind to him. My boys are both Cane Corso’s They are very well trained especially when I am present. They said he was resistant when I wasn’t with him in the back and asked me to muzzle my own boy. Muzzling him was hard for me but only because it breaks their spirit a bit however my boys have had muzzles on them before as puppies so they know what they are and that they won’t hurt them As part of their training it is my job to make sure if for any reason I am not around, I am sick and unconscious ems has to come into my home and they have to be muzzled for safety they know what it is and they won’t hurt anyone or themselves trying to get it off. It is all about setting my boys up for success. All I ever ask is that humans know well trained Corso’s are not a threat. They are big their barks are loud. Just because they bark doesn’t mean they are aggressive It is an alert which is what they do it is instinct for them to do. Thank you to everyone that helped us there even to the nice lady in the waiting room that wanted to pet him and wasn’t scared when he approached her seeking out comfort in a strange place. I won’t hesitate to go back if need be. Hopefully you mark his chart as non aggressive so no one else treats him unkind. He is such a lover. I called for months in Bloomington IN for a vet that would see my boys. He is only in on thursdays you can only imagine how hard it is to see our vet. I just SMH. I feel like us good guys pay the price for the bad ones and it isn’t fair. Thanks so much. He is healing and we are thankful.

Negative experience: I'm really not happy with this place. My cat licked up some pasta sauce from a bowl in the sink and it had garlic. Needless to say he got sick, was vomiting, and had diarrhea and was very lethargic. Not himself at all, and when he was still vomiting almost 4 hours after he ingested the garlic I took him to indy vet. The initial visit was fine other than it took 4 hours just to get some blood work done. When he went back for his check up, I never got to speak with a doctor, and someone botched his labs. For his final check up, this is where things got confusing real fast. I was told my cat was going to have to stay overnight even though he had no clinical signs of anemia from the ingestion of the garlic, then i was told he might possibly need a blood transfusion which was going to cost almost 4k, which they wanted me to pay upfront before i left that night. However, the next day the doctor on duty called and said that someone probably messed up the blood work from the first check up because the numbers didn't make any sense at all to just ignore this number. Next she said that my cat shouldn't have stayed overnight because there was no clinical reason for him to stay and that the other doctor never should have mentioned a blood transfusion at all. I felt like they were trying to get me to pay for things that weren't necessary and they took advantage of how much I was willing to do anything to keep my cat from being ill or possibly dying. The billing people were not willing to reduce some of the cost since the overnight stay wasn't necessary. I just felt manipulated and taken advantage of and that should never happen when your trying to care for a loved one.

Fantastic experience: My beagle Jamie had her quarterly ophthalmic visit to check the pressure in her eye. Sarah, the tech, was sweet and calming with her, as usual. The visit was quick and professional. We were seen on time, and checked out and made a new appt with no problem.

Fantastic experience: We brought in my cat in the middle of the night after she showed some concerning symptoms. Every single person I spoke to was knowledgeable and incredibly empathetic from the moment we entered. We were made to feel as comfortable as possible with the given situation, and the information was very well explained. Dr. Fischer was very patient and knowledgeable, and we left feeling good about the decision we made with a cat who was feeling much better. The drive from Bloomington was 100% worth it.

Negative experience: Well where do I start , they are the friendliest people I've ever met at a vet, but then they basically told me there was nothing they could do for my dog (Prince) because he has a tumor on his brain or he has had a stroke and any surgery would kill him, and they advised me to let them euthanize him right then and there because he would only get worse and die in pain because he was not eating or drinking , that was the 25th .My 11 year old son was with me and we were both crying our eyes out so I called his mother she told me no to bring our dog home so she could say goodbye first. The doctor was not happy about this and even had me sign a paper I was going against her advice. Well anyway it's the 27th at 5:30 pm and my dog is eating and drinking water he is moving around slowly but is using the restroom and even tried to chase a squirrel. And on top of all that they charged me 548.00 to look at him, give him pain medicine to make him comfortable and to tell me all that . Sorry but no I would not recommend these people , I would tell you the vets name but I looked on the paper work and she isn't on it anywhere. Update 12 08 2025 prince is still alive and strong, this place should be ashamed of there money hungry BS company.

Fantastic experience: Everyone here is so nice and all is very professionally done! They took wonderful care of Gaia on both trips here! Ypdate: 2nd event brought us here and I want to say that this is far and away the best veterinary care I have ever been able to have for my pets. I can't say enough good. ❤️

Fantastic experience: We recently rescued a young dog. A couple days later he stopped eating, throwing up pink phlegm & lethargic. Took him to Indy Vet, ended up testing positive for Parvo. Spent a few days at Indy Vet to be treated. They saved his life & he is now a happy puppy to have a new home where he is loved.

Fantastic experience: Kind of a long review. Our husky was diagnosed with a mast cell tumor by another vet. We chose to come here for a second opinion due to the other vets treatment of our dog. Dr. Heather Kloft and her her team here at Indyvet did exceptional with him. While our previous vet (and assistants) acted terrified of him (even though he has never bitten anyone), Indyvet had zero issues with him and gave him the treatment he needed. They kept us notified on literally everything they did and explained all of it in detail. The mast cell tumor was removed without incident and the follow up appointment was great. The removal area didn't even get red during recovery! Speaking from someone who has been to other vets, Dr. Kloft was worth the 1 1/2 hour drive and her assistant Dani handled our dog just fine on her own with no issues and kept him calm. We needed meds for him midway through recovery and they overnighted it to us. I recommend this place to everyone. Five stars for all of you! Great job!

Fantastic experience: We did not have a very good experience on our last visit, and I was not to excited about returning when our 6-month old Chocolate Lab developed an issue with his eyes. Despite my misgivings, Indyvet did an amazing job to compassionately and rapidly address and treat the issue - an for what I thought was a reasonable charge. If Indy continues to provide us with this type of service, we will not go anywhere else for emergency services. Well done, Indyvet!!!

Negative experience: Felt very pressured to do MRI’s, X-Rays, Hospitalization. Our cat became ill at 8pm and the issue seemed to resolve. At 1am the issue returned with a vengeance, drooling, shaking. Vet was agitated why we waited so long. It was the morning before Thanksgiving, Wednesday, 1:30 am. Our regular vet was closed. He immediately walked through the door asking us why we waited until now to bring him in. We live about an hour away as well, the beginning of the visit already made us feel absolutely horrible. Our daughter is autistic. She is 21 years old and was an absolute wreck. She was asking questions and she asked a question he vaguely answered and he raised his voice angrily repeating the answer like we were children. He left the room and she burst into tears. It was a terrible experience. The staff was wonderful. The doctor was not. We own our own business and would never treat our customers this way.

Fantastic experience: I was given a diagnosis from my regular veterinarian that was not good but he couldn't help my bandit,I brought her to Indy vet hospital emergency and she received very good thourgal treatment.they explained her condition completely ,and properly treated her and she is doing great. My deep heart felt thank you,I will not go anywhere else for my pets emergency care. you guys are the best in my book.

Fantastic experience: This past Thanksgiving I brought my cat to IndyVet, and Dr. McKinney was wonderful. She was kind, thorough, and took the time to answer all of my questions clearly, even though the office was very busy that day.

Negative experience: Guess our dog doesn't matter. We've been here for 3 hours after being told to wait 8 minutes. Pretty sure they forgot we were here. Edit: they were really quick to charge us up front so it's either go somewhere else and be out $250, let the dog that is clearly very uncomfortable suffer, or continue to wait.

Fantastic experience: Needed to get in quickly for an ophthalmic exam for retreading work up. I was a new patient. Theyy did everything by the book and got me in within a week. Perfect service from office staff to vet tech to wonderful veterinarian board certified!!

Fantastic experience: My cat had the 141 iodine therapy for thyroid. I really appreciated the care and concern from all the staff. And the daily phone updates helped while she was in isolation after the procedure. Written instructions were clear and concise. I recommend IndyVets.

Negative experience: Friday night my daughter and I brought her cat here as she had been advised by staff over the phone to rush him in. They took him back to "stabilize" him and put us in a room to wait. And wait.....and wait......and wait some more. Finally, after an hour or so, a vet tech appears and plops him in the carrier onto the table and leaves. NO EXPLANATIONS. NO UPDATE. NO INFO. NOTHING pertaining to how they "stabilized" him nor his condition. We asked if he had a fever......she said she had no idea that a vet would talk to us later on. So again, we waited......and waited.....and waited longer. Our poor guy was suffering and we were on edge from the horribly extensive wait time and lack of good customer care. After another hour or so, finally a "Dr Thompson" comes in. She wasn't the most pleasant, her bedside manner was totally lacking, but we looked over that part in hopes that at least she might still be a good doctor and give our precious boy some relief from his pain. We were wrong. She mechanically reported a type of "script" to us offering all sorts of high-priced options totally out of league with most pet owner's budgets, then emphasizing a diagnosis of cancer and stressed euthanasia as the ultimate "cure" for his issue. Mind you, how she determined that diagnosis right off the cuff without any testing is questionable at best and ethically wrong at worst. Perhaps she prefers dogs over cats? We DECLINED euthanasia and suggested step therapy of medications instead. Pretty bad when the patient has to tell the doctor how to treat the illness! We are happy to report our boy is doing great and feeling much better. The price of the bill was high, but the price of the DRAMA, HORRIBLE WAIT TIME, BAD CUSTOMER SERVICE, AND DRONE-LIKE CORPORATE UPSELLING cost us a lot too because it added extra stress we didn't need on top of worrying about a beloved pet who was sick. We totally realize this is an emergency center and prices will be higher than a normal vet's office and patients are triaged according to their needs so you may have to wait for your precious pet to be taken care of. This was not really a busy time so the extended, lengthy wait time was not warranted and at the very least someone should have popped in every hour or so and at least told us they didn't forget about us. Nobody except the front desk clerks seemed to care about our precious boy nor us. The "professional" staff couldn't give a toss. Also, mainly and most importantly, reputable vets know there are many other options available to treat sick animals besides upselling extravagantly-priced procedures that create more undue stress on sick pets or simply promoting euthanasia. Attentive vet care and basic step-therapy has been replaced by corporate up-selling apparently. We disagree with this philosophy most strongly and will not bring out pet back nor would we recommend this place to other pet owners until they get their business model and mission changed. PETS FIRST NOT CORPORATE PROFITEERING.

Negative experience: I wanted to give them a benefit of a doubt. I had brought my 13 year old Ginger Cat in back in September, they treated him with antibiotics, eye drops, and an antihistamine. He got better in a matter of days, jump to the 19th. I had to bring him back, they put him on liquid antibiotics and liquid steroids, showed improvement till 11/21/2025. Brought him back because he had blood pouring from his nose. They say he's stable, we wait for what feels like forever, vet comes in and says it's an aggressive form of cancer, tries to pressure me into putting him to sleep on the spot and then says he has probably two weeks left to live. Makes me sign a waver when I reject euthanizing him. I could understand if he was losing ton's of weight and no longer active but that is not the case with him. He's acting perfectly normal outside of wheezing and having the nose bleed yesterday. When he was a kitten he had a bad episode of Feline Herpes that presented exactly like this. Only the left side of the face, swelling only on the left side, eye closed on left side, lymph nodes swollen on left side, bloody nose on left side. So of course, I believe this is just a very severe episode of that and that he has a lot of sinus pressure making his nose bleed ( Like what happens to me when I have sinus infections.) I will point out they diagnosed this deadly form of cancer by simply looking at him. No tests, no scans, just a glance and then drop the bomb on me that my cat is dying and then making me feel like the worst human alive for not wanting to euthanize him. I love my cat, more than anything in this world and I will do anything for him, but I felt like because I am low income, without a lot of money that they felt like I should just put my cat to sleep rather than try to treat him. I am devastated, I am still crying even though my cat is acting perfectly normal today now I have this shadow looming. Today he has greenish yellow discharge from the nose, and is already looking better. Dr. Thompson would not listen to me when I explained he had these same symptoms as a baby, she demanded I put him to sleep, and fear mongered me. I’m still emotionally traumatized from it. I wish I had read the negative reviews. Trying to get me to kill my beloved cat…disgraceful.

Positive experience: I brought my dog in about a month ago for an emergency neurosurgery, and I’m incredibly grateful for the care she received. The neurologist and the entire team were compassionate, thorough, and great at communicating what was happening, what to expect, and how to manage her aftercare. They were flexible with pickup timing and made sure we had clear instructions. Thanks to their skill and urgency, my dog had an excellent outcome, and we’re beyond thankful. I’m giving 4 stars instead of 5 for two reasons and I debated lower: 1. No payment plan options. For an emergency situation that can cost thousands of dollars, it was surprising that no financing or payment plan options were available, except carecredit. I understand the challenges veterinary clinics face with collecting payments, but many places partner with third-party services or offer structured options that help clients manage unexpected emergencies. They generally expect full payment upfront, which could cost a pet their life because many people don’t have thousands in cash ready. It takes time to move things around and in an emergency situation you don’t have that time. 2. How my follow-up concern was handled. A couple of days after the surgery, I called because my dog was throwing up and wasn’t eating. I was first transferred to the call center, then to the front desk, and had to repeat the situation. I explained to both people that my dog had just had surgery there and what was happening. Despite her just having had surgery there, I was told, “We can’t diagnose over the phone, she’ll need to be seen,” and was immediately given the appointment cost and walk-in policy. It felt dismissive, especially after spending nearly $10k just days prior, and after being told her follow-up check was included in the costs. We were also instructed to avoid unnecessary car rides because any sudden movement could risk reinjury. Thankfully, the neurology vet tech reached out for a scheduled follow-up call and was able to address everything without us needing to bring her in. Overall, I’m truly appreciative of the medical team and the outcome of the surgery, they saved my dog’s life. I just hope the clinic considers clearer communication and more supportive options for clients navigating high-stress emergencies.

Negative experience: One of the first things that came out of the doctor's mouth was to put our dog down. The "complete exam" was not at all complete. After getting our dog home, we found a lump on his spine. The doctor did not find it, although it was what was causing the problem. The only people that seemed to care were the ones at the front desk. This place is a joke and not a funny one.

Fantastic experience: I have thankfully only had a handful of times that I have ever had to bring a pet to this hospital, but every single time, my animals and I have received the best care. Most recently, I brought my dog in after she ate a whole box of Raisin Bran (raisins being highly toxic to dogs). My dog spent 3ish days in hospital, and Dr. Roman and her team were incredibly communicative and kind every time I called to check in, or texted their secure chat space. I was so impressed with the communication, and genuinelt touched by how kind everyone was. I never felt rushed or dismissed, and genuinely felt like I could ask all of my questions and get clear and honest responses. I appreciate all the work these folks do!

Fantastic experience: Every single thing was absolutely fantastic the doctors and staff are so compassionate and my dog and I had a great experience! Thank you!

Fantastic experience: We had to put our pitbull down last night after a year long battle with epilepsy. She got to the point where I was afraid she would pass as home in pain and I didn't want her to suffer so I brought her to Indy Vet with no money or plan on what to do. The staff was incredibly kind and understanding. We were not treated any differently even though we had no funds and the vet was so compassionate. We saw Dr. Weiland and she went slow at our pace and stayed with us while we finished saying goodbye. It was a really great experience and I am so grateful for what they do there. I will bring my pets back for anything else they need emergency wise. Thank you again Indy Vet and Dr. Weiland.

Negative experience: You’re better off going to another emergency vet (Noah’s or VEG). On my way to the vet, the staff lied to me saying they would be able to do an endoscopy for my dog that swallowed his treat whole which got stuck in the esophagus. After they got their money for the office visit fee and X rays which took 3 hours, that is when they told me they don’t have the necessary equipment to do an endoscopy, a pretty routine procedure for my dogs symptoms. Ended up having to go to another emergency vet 40min away.

Fantastic experience: They saved our boxer! Would recommend. Very nice and caring every step of the way. My only complaint would be that it FELT way to long of a wait in er. But when your emotions are crazy and your dog is coughing up blood, every minute feels to long.

Positive experience: Our experience while we were at the hospital was good. It was after we got home that was unsatisfactory. My cat cut a vessel on her paw pad and needed stitches to stop the bleeding. They had bandaged her paw and it went all the way up her leg, and they put a cone on her head. During the car ride home my cat was already trying to get the bandage and the cone off. We got home about 1:30am and by 2:00 she had the bandage completely off, so I called the hospital to see if I could bring her back to rebandage her paw/leg. They told me it would be cheaper for me to call her primary vet and take her there when they opened, which wasn't for another 5 hours. I asked them if they seriously would charge me to rebandage her paw after just leaving there and already spending $1000. They told me that they would have to sedate her again in order to bandage her paw. I could understand if several hours had passed and I tried to take her back, but we had only been home for 30 minutes and they wouldn't rebandage my cat. I called her primary vet when they opened and they said they couldn't see her because they were booked. I said it will only take a few minutes to bandage her paw and they still said sorry not today. We called 3 other vets in our area and was told the same thing. So, we ended up having to bandage it ourselves. We didn't want the bandage to be too tight, so we didn't want to do it, but we had to. My cat has managed to get our bandages off as well, but possibly because we might not have done it tight enough. She might have gotten their bandage off again if they had let me bring her back, but the fact that they didn't even try is what upsets me. Now my cat has to go with no bandage at all leaving her paw exposed. So, the care my cat got while there was good, but in the end, I am not a satisfied customer.

Fantastic experience: I big thank you to the team at Indy Vet! Is was around 5pm on Sunday when I noticed my cat was injured. Everyone who worked with me were caring, competent and thorough! I was amazing by the service and pleased as I could be with the cost! 10 out of 10, recommend!!

Fantastic experience: Saturday night my little guy took a pill I dropped before I had a chance to grab him. I called on my way in to make sure they had availability to see him on an urgent basis because another emergency vet I called did not. From the time I called, I was happy with my experience. The lady on the phone was understanding and kind. When I walked in the door, everyone was happy and polite and considerate. The vet that took care of my boy was understanding, knowledgeable, and authentic. She laughed, and smiled, and you could tell she truly was herself. Everyone seemed to really enjoy their jobs there, and care. They brought him all wrapped up in a pumpkin blanket to say good night to me because he stayed overnight. It was adorable! The girl who brought him in was also very sweet and she seemed to really enjoy my boy. I could tell he was in good hands. They called first thing in the morning to tell me he was doing great and I could come and get him. The girl who gave him back to me took time to explain everything, and chatted with me a little bit. They provided quick service, but nothing seemed rushed about any of it, even though they were busy. It was an expensive visit, but extremely reasonable considering location, and that fact that it was emergency care. I am satisfied with my experience. I will come back if my kitties ever need seen urgently. Thank you IndyVet for saving my smallest Bengals fan. <3

Fantastic experience: I think IndyVet is the best! When my mom wasn’t watching, I swallowed one of her Halloween socks, whole!! Let’s just say my mom was totally stressed. Everyone at IndyVet took good care of her while they treated me. I loved all the scratches and pets from everybody. The vet was really cool and said she liked my tail Even though I liked everyone I met, I hope I never have to go back cause it was hard on my mom. Stella Dwyer

Fantastic experience: Dr. Summers is very thorough and makes sure you know what's going on and that you're comfortable with making decisions regarding your pet. The front desk staff are fantastic, understanding and very helpful! Highly recommend!

Fantastic experience: My dog started having sudden onset urinary incontinence the day before I had to leave town after our regular vet was closed. We were in and out in under 2 hrs with a diagnosis and antibiotics that cleared her right up. No more symptoms.

Fantastic experience: I wish Dr Gillespie still worked there Dr Summers is great ! She is just as knowledgeable and kind as Dr Gillespie My little girl, Crickett will continue going to see her for the very best care I absolutely love how IndyVet is always there when you need them the most

Negative experience: Staff was nice. Not really a fan of places that overcharge for fear mongering but it works well for you. I appreciate the fact that you were able to diagnose lady Ava and overcharge me for your services. Hopefully you can see how heartbreaking your practice is. You should not use fear and heartbreaking things to empty the wallet of people. Thanks again for diagnosing Ava but please lower your prices accordingly to the overwhelming cost people are already having issues if they are at your facility. Shame on you

Fantastic experience: I had an emergency situation with my basset hound in the middle of the night, and in a panic drove an hour to IndyVet to get him seen by a vet. It was one of the BEST veterinary experiences I’ve had. The staff were friendly, very transparent about cost and treatment plan and diagnosis. I will never hesitate to take a pet here again.

Fantastic experience: I will be forever grateful to Dr.Kloft, Dr.Gehlhausen, DVM Newquist for saving my little dogs life. She had 1 day to live. They rushed her into surgery and I cried & cried. My dog means everything to me. She survived. The doctors, nurses, technicians, staff, took so good care of her. I was allowed to call all during the night so thank you to the 3rd shift staff for being so nice with updates. Everyone I talked to was so nice and caring even the check in ladies. There are not enough words to thank these people. You are so appreciated!

Fantastic experience: Friendly, caring staff. They took great care of my pup. She did not seem stressed during her visit. No wait time. I will use them again if the need arises.