Clock Tower Animal Clinic

520 N 66th St, 68505, Lincoln

En la Clock Tower Animal Clinic de Lincoln, nos dedicamos a proporcionar un servicio amigable y atención compasiva tanto a nuestros clientes como a sus mascotas. Nuestro enfoque se basa en ofrecer una atención médica de alta calidad y opciones quirúrgicas avanzadas, siempre acompañadas de una sólida educación sobre el cuidado de los animales.

Nos especializamos en la atención de mascotas de compañía, abarcando desde medicina preventiva general hasta cirugías de tejidos blandos y ortopédicas. Sabemos que visitar al veterinario puede ser una experiencia nueva y emocionante, por eso estamos aquí para guiarte y hacer que tu primera visita sea extraordinaria.

Además, en nuestra nueva clínica encontrarás la Fetch and Fancy Boutique, una tienda de mascotas y salón de grooming de propiedad local, donde podrás encontrar productos de calidad para el bienestar de tu amigo peludo. También ofrecemos una farmacia en la casa para mayor conveniencia, asegurando entregas rápidas a tu hogar.

Te invitamos a conocer a nuestro equipo, que cuenta con algunos de los mejores profesionales en el campo veterinario. Estamos ansiosos por ayudarte a cuidar de la salud de tus mascotas y por compartir contigo nuestra pasión por el bienestar animal.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 7:30-18h
  • Martes: 7:30-18h
  • Miércoles: 7:30-18h
  • Jueves: 7:30-18h
  • Viernes: 7:30-18h
  • Sábado: (closed)

Fotos de Clock Tower Animal Clinic

Clock Tower Animal Clinic

Nuestro comentario desde InfoVet sobre Clock Tower Animal Clinic:

Clock Tower Animal Clinic es reconocida por su atención y profesionalismo excepcionales, lo que la convierte en un centro veterinario de referencia en la comunidad. Con un personal dedicado y compasivo, han ganado una reputación por tratar a las mascotas con amor y esmero. Muchos clientes aprecian el ambiente cálido y acogedor donde tanto las mascotas como sus dueños se sienten cómodos. La capacidad de la clínica para acomodar citas con poco aviso y con mínimos tiempos de espera ha sido destacada, mostrando su compromiso con el cuidado de las mascotas.

Aspectos destacados:

  • Personal amable y conocedor que realmente se preocupa por los animales.
  • Exámenes exhaustivos donde se abordan todas las preguntas y preocupaciones.
  • Instalaciones limpias y modernas que crean un ambiente cómodo.
  • Enfoque proactivo en la salud y bienestar de las mascotas, incluyendo transparencia en los precios.
  • Respuestas rápidas y flexibilidad en la programación de citas.

A pesar de los comentarios abrumadoramente positivos, algunos clientes han expresado preocupaciones sobre problemas de comunicación y experiencias que no cumplieron con sus expectativas. Sin embargo, estos casos parecen ser excepciones en un historial de éxito en general. En general, Clock Tower Animal Clinic es altamente recomendada para los dueños de mascotas que buscan atención veterinaria compasiva y completa.

Clock Tower Animal Clinic: Opiniones

4.8/5 (197 Opiniones)
Cedric Satterfield Publicada en Google 3 months ago

Experiencia fantástica: We've taken all our cats and dogs here, at all three locations at one time or another. We had an end of life occurance with one of our cats and your staff let my daughter and I have the room by ourselves with Keanu. Your people are always good with animals and seem happy to be there, which is then picked up by the animals and helps to put them at ease.

Bryan Loneman Publicada en Google 3 months ago

Experiencia fantástica: I really liked how nice the staff was, and the doctor was very through in her examination of Loretta. She answered all my questions and concerns.

Angie Nelson Publicada en Google 3 months ago

Experiencia fantástica: The team is so welcoming & calm & caring. The service is topnotch, recommend. :)

Kaitlyn Davis Publicada en Google 3 months ago

Experiencia fantástica: They are always able to fit us in on short notice and have low wait times prior to appointments. All staff we encounter have been very kind, positive, and definitely show a love for animals. My VERY large puppy can be a handful and they’re always so polite and make her feel so comfortable.

Deborah McGinn Publicada en Google 4 months ago

Experiencia fantástica: Clocktower is our favorite place for excellent pet care! Everyone is kind, professional and very special. Spinelli and Deborah.

Clock Tower Animal Clinic

We did! Thank you for sending it our way. We appreciate you and your pets so much! Have a great day.

advarium Publicada en Google 4 months ago

Experiencia fantástica: They are friendly, straightforward, and understanding and have a welcoming staff and atmosphere. I can't ask for anything more. Came highly recommended to me from friends and family and it's not hard to see why.

Linda Van Meter Publicada en Google 4 months ago

Experiencia fantástica: I recently went to Clock Tower Animal Clinic for a 2nd opinion on a health issue with my senior dog. They were very pleasant, helpful & professional. I highly recommend them.

David Iaquinta Publicada en Google 4 months ago

Experiencia fantástica: Always helpful and professional. Great animal care.

Kathy Taboada Publicada en Google 4 months ago

Experiencia fantástica: They are great with my baby girls

marley volz Publicada en Google 4 months ago

Experiencia fantástica: Great staff and I was in and out! No nonsense tests and I felt like they really did want to help. The front desk was also very helpful with setting up and appointment.

ann bradley-wilmes Publicada en Google 4 months ago

Experiencia fantástica: Dr Schlenker is always kind and caring. She is devoted to pets and is thoughtful and thorough with their owners. We have had 4 dogs and through the good and the very bad, Dr Schlenker and Dr Kolterman.and their staff have been there for us.

John Dove Publicada en Google 4 months ago

Experiencia fantástica: Very caring staff. We had to have our elderly cat put to sleep. They were so helpful and gental. I would recommend 10/10.

Jennifer Mandl Publicada en Google 4 months ago

Experiencia negativa: I will no longer be taking my animals here moving forward. Just took my cat here this past week for vomiting, fowl smelling diarrhea , and no longer eating as of 24 hours & isolating (I have been taking my 2 cats here for at least 4-5 years and had phenomenal service with Dr. Kelly Arthur who moved to Omaha) vet told me to my face “let’s start with blood work , and if that is all normal , we will want to do X-rays to be sure he doesn’t have a blockage due to eating something” . I left my cat there from 8:40 am - 5:15 pm. @ pick up , the Vet filled me in on what she suspected was wrong, and ended it with “if he continues to vomit, please bring him back, we will want to do X-rays to be sure he isn’t blocked” . So I decided to advocate for my cat, and asked at that moment “why didn’t we do X-rays? You stated you’d want to this morning if blood work was normal?” And her response was “well we didn’t get that back till 4oclock “. I can acknowledge that I am NOT the only customer. I accepted that answer & checked out with my cat and took him home. Into the night, he started panting, pacing, and meowing strangely. This absolutely SCARED me! I called the vet back next day & reiterated to her “I really hope we aren’t missing something here since we didn’t do X-rays! “ and she QUICKLY came back at me and said to me “I don’t appreciate you pinning this on me!” And my response was “I am just telling you what you told me you wanted to do yesterday, and we didn’t do that “ and she came back with “I’m pretty sure I told you we’d take it step by step “. (Well yeah, she did say that , but she also put it in my head If she saw normal bloodwork , she’d want X-rays- SHE set the tone for what her concerns would be. NORMAL BLOOD WORK = next step = X-rays ) And she then took a deep breath at me, and said “you know what , I’m not gonna get upset with you, because it’s not gonna do us any good”. I was baffled……. Instead of her having confidence in herself, and that she’s making “the right call” on action plan for my cat, she instead got beyond defensive & made me feel like I’m an asshole for advocating for my animal , and me being panicked and scared. I was never rude, never showed frustration, I was just DIRECT with her. She decided to prescribe an antibiotic the next day - I am unsure why we weren’t given that the day we checked out? If she thought that would have helped. We were only given a probiotic . No one ever requested a fecal sample, I thought that was strange. This is my second/last straw. First issue was when I took my older cat in to be put to rest. While my cat is slowly fading, and struggling in my arms, they were VERY adamant that I needed to pay up front for euthanasia before they did it. They then took time to ask “would you like a paw print for $?” No…. I’m ready to put him to rest, he’s struggling… “would you like a cremation for $?” No….. I’m ready to put him to rest… they then said they’d go prep the medication and give me time to say goodbye. It was way more painful to witness him fading. It took for my step dad to poke his head in the back and say “hey! We are ready in here!” And they again said “okay! Have you paid!?” WOW……. That incident was fall of 2024… I’m done with this place for sure

Clock Tower Animal Clinic

Thank you for your response. We have reached out several times this week in order to continue to discuss these concerns with you but have been unable connect. We are a busy 5 doctor practice and our goal is always to make sure our patients and clients are taken care of, which means we have methods and procedures in place which greatly reduce the chance of mistakes being made. While we understand that you would have preferred that we alter these in your case, we are hesitant to risk adverse results that can occur when these measures are not followed. Above all, we are glad to hear that your cat is well and did not require any further care after this visit. We wish you the best moving forward with a new provider.

Deb Fette Publicada en Google 5 months ago

Experiencia fantástica: Everyone at Clock Tower Animal clinic is friendly and caring. Very informative in helping me get my cat better. I went to 2 other places first but was not satisfied with their work. I'm so glad I decided on going to clock tower!!!

Eric Wiechert Publicada en Google 5 months ago

Experiencia fantástica: I have been coming here for years, and would not go anywhere else for my pets care.

Brandon Anderson Publicada en Google 5 months ago

Experiencia fantástica: Loved it and hated it at the same time. Love the place, hated the circumstances. Had to put a dog down, they were amazingly helpful and comforting. And having a separate entrance/exit for people putting animals down was an awesome idea. 100% recommend this place for all your animal needs.

Brittney Nielsen Publicada en Google 5 months ago

Experiencia fantástica: I absolutely love this vet! they are so patient and kind. they discussed everything with me thoroughly and i left feeling great about the visit, my dogs health and preventative care! they discussed price with me prior to the visit and during, no hidden fees & their vaccines and care are affordable with fantastic service

Barbara Baier Publicada en Google 6 months ago

Experiencia fantástica: Always wonderful vets and techs. Thank you for your loving care!

Madeyson Maasch Publicada en Google 7 months ago

Experiencia fantástica: The staff is always always ALWAYS friendly caring and competent! They are so gentle and loving with my fur babies and I never leave feeling like any issue isn’t taken care of or made better.

Waneta Larios Publicada en Google 7 months ago

Experiencia fantástica: We had a great experience with the staff at Clocktower Animal Clinic. Our kitties are very lucky to be in such caring and capable hands.

Jessica Slattery Publicada en Google 7 months ago

Experiencia fantástica: Great service! They were so kind and took great care of my cat!

Hope Perdomo Publicada en Google 7 months ago

Experiencia fantástica: Dr. Nixon is fantastic! You can tell she cares deeply for her patients as well as their owners. We are so lucky to have her caring for our pets!

Jane Haire Publicada en Google 7 months ago

Experiencia negativa: Love Dr Nixon. Spent a lot of years and money at Clocktower. When I needed help with a sick dog they referred me to EVS- that was not even open. Paid for vaccinations, spays, nail trims, food and end of life care over the years but when we needed them for a sick dog - they failed us. Their business, their choices - not mine. I never hesitated over money - but this is not a business model I support. Really made me sad.

Clock Tower Animal Clinic

Thank you for you feedback, Jane. In reviewing our records, we show that you called on a Saturday morning in November of 2023 with the concern that Finn was severely ill with a possible bowel obstruction. We explained to you at that time that we were open only for a few hours on Saturday mornings with very limited staff, mostly as a courtesy for our clients that needed light services like nail trims, medication pick ups, etc. We explained that we were not able to properly run diagnostics or initiate treatment plans during those hours with our staffing limitations. We also have noted that you called several other places including Kansas State that morning to find a place that would be able to properly see and address severe illness, but, in the end, you did not take him to any of those places as you decided he was not ill enough to warrant those visits. For almost 2 years Finn's situation has been on our mind as the only thing we did "wrong," that morning for the situation presented to us was to have been open in the first place. As a result, we are no longer open on Saturday's at all. We tried for years to continue that service in the most limited capacity we were able to, and, in the end, we were still met with people who weren't even concerned enough to actually seek care for the pet but will happily leave a negative review about how awful we are for doing our best to recommend your pet get the best care possible for the situation at hand. We will continue to see any and all of our clients pets as needed during our normal hours of business, which are now Monday-Friday, 7:30am to 6:00pm. We sincerely hope you have found a veterinarian that better fits you and your family.

Paul Rieken Publicada en Google 8 months ago

Experiencia fantástica: We have been taking our dog to Clocktower for several months, and are very pleased with the service we have received. The staff members are professional, friendly, organized, and punctual. They are very kind to us and our dog. I would highly recommend Clocktower for your pet needs.

Ashlin Publicada en Google 8 months ago

Experiencia fantástica: They’re always so caring and easy going! And they do a great job caring for my dogs!!

Linda Ferguson Publicada en Google 8 months ago

Experiencia fantástica: The staff is always pleasant, compassionate, and knowledgeable. Quick to get in and treat my very sick dog ( he recovered). The prices are reasonable. I would definitely recommend Clocktower Animal Clinic.

Trent Berhow Publicada en Google 8 months ago

Experiencia fantástica: Clock Tower Amimal Clinic is like Mary Poppins; "practically perfect in every way". Every member of their staff shows affection and true care and concern for every animal they see. And they do very well with stressed out and worried pet owners also. The staff is always willing to answer questions. They are never dismissive and they don't make a person feel like they are "less than" because they are asking questions. The facility is state of the art, and very clean inside and outside. Some vet clinics smell horrible, but Clock Tower Animal Clinic simply smells clean. I drive from Fremont to bring my dog to them. I have lots of vet options in Fremont and points in between, but I will gladly endure that drive for the quality of service I receive. The pet store next door is a great assett also. Lots of unique items and a very friendly sales staff. I highly recommend Clock Tower Animal Clinic.

Ashley Smith Publicada en Google 9 months ago

Experiencia fantástica: I’ve been coming to Clocktower ever since I moved to Lincoln about five years ago by far the best vet clinic I’ve used in Lincoln or Omaha great service, very friendly and knowledgeable.

Jade Cole Publicada en Google 9 months ago

Experiencia fantástica: As a first time client last week I was extremely impressed with the care that both my pets received. I am the owner of a very nervous dog and the vet we were seeing previously made him act out in ways I had never seen before he was always uncomfortable no matter what the visit was for. At clock tower my dog was so much more relaxed and my concerns were taken seriously and not brushed off. I’m so glad to have made the switch of care and know that my animals are going to have excellent care from here on out!

Kara Hunt Publicada en Google 10 months ago

Experiencia fantástica: We have had an amazing experience with Clock Tower Animal Clinic. We have a little Cairn Terrier with lots of allergy issues. Clock Tower was proactive with her, and reasonable as well. They watch out for their clients. I was looking for a prescription from Clock Tower for Bravecto to order on-line, and the gal who answered asked what the on-line store was charging. She said they provide the same med at a lower cost. Very thankful for this as it is an expensive medication. I highly recommend Clock Tower!

Joel Knott Publicada en Google 10 months ago

Experiencia fantástica: You can tell the staff loves what they do! Could never see myself going anywhere else.

Jessica Monroe Publicada en Google 10 months ago

Experiencia fantástica: always great experience. quick check in and appointment on time. in & out. thank you for taking care of our buddy!

Donelle Klassen Publicada en Google 10 months ago

Experiencia fantástica: Very friendly and knowledgeable staff!

tayonna vaughn Publicada en Google 10 months ago

Experiencia fantástica: I love the clock tower! They have AMAZING prices, they can always get my dogs in, they handle them with SUCH great care. They even have an app where you can book appointments. They are amazing!!!

Carleen Draper Publicada en Google 10 months ago

Experiencia fantástica: I took my dog Prescott to Clock Tower Animal Clinic because my previous veterinarian was way out on branch Oak Road, which is quite a drive from where I live. My friends recommended me to Clocktower Animal Clinic because they take their cat there. My dog was due for his shots and I have been outside is a lot of gardening and my dog had Got a bunch of chigger Bites Around his penis, it was literally raw. When I arrive, the reception, staff was very professional and very courteous. My veterinarian was able to give him all his shots, they cleaned his anal glands and recommended he come in every two months due to the amount they were able to express. They gave me an antibiotic to give with him with his meals, which he is not having a problem with taking them. The facility itself was very clean very welcoming, whereas my other veterinarian had a small space with limited seating. My dog gets anxious and takes medication for his anxiety, and he was much calmer throughout his examination. He has found a new home with Clock Tower Animal. Clinic.

OneCert Info Publicada en Google 10 months ago

Experiencia fantástica: The staff there are wonderful and loving. We've had all three of our dogs there and wouldn't go anywhere else. They love our fur babies as if they were their own. Highly recommend. This new place has so much more room and is a beautiful place.

Deb Wilson Publicada en Google 10 months ago

Experiencia fantástica: We absolutely love our Clock Tower family. They take amazing care of our dogs. I can't imagine going anywhere else.

Keli Blackstock Publicada en Google 11 months ago

Experiencia fantástica: This is a very busy clinic and yet, they know who I am by sight. I had came into the clinic for a shot for my dog. They were swamped. Yet Lorie looked up, made eye contact with me, and when she was finished with what she was doing, went to the back and got the meds I needed. Totally wait time...maybe 5 minutes. The doctors and staff are amazing. I love everyone at Clock Tower Vets, the receptions, the vet techs and the doctors, are amazing and truly care about your pet!

Linda Markussen Publicada en Google 1 year ago

Experiencia fantástica: LOVE Dr. Kolterman! Long time customer...way back & 70th & A! Front desk ladies are very professional, kind, & make 'intakes' a pleasure. Very CLEAN FACILITY! Linda Markussen/Lincoln, NE

SE Weaver Publicada en Google 1 year ago

Experiencia fantástica: Clocktower is fantastic. We loved our previous vet but moved across town and didn't want to drive so far. Best decision we ever made!

Cassia Ruhl Publicada en Google 1 year ago

Experiencia fantástica: I can't express how awesome this experience was at Clock Tower Animal Clinic! I felt seen and heard by the staff. I had a wonderful conversation about the future of my dogs health with Dr. Schlenker and they loved her along with the environment! I will happily recommend this place!

Chad McKinstry Publicada en Google 1 year ago

Experiencia fantástica: Always a great experience. My dog can be a lot to deal with but Clock Tower and everyone who works there has been fantastic every time I go. Highly recommended!

Sue Clark Publicada en Google 1 year ago

Experiencia fantástica: They are so kind and gentle with my little girl, Sissy. I am very thankful to them, and will definitely recommend them.

Bridget Obrien Publicada en Google 1 year ago

Experiencia fantástica: This was my first visit to Clock Tower, and I was thoroughly impressed. Dr. Schlenker was not only kind but also incredibly knowledgeable. I especially appreciated how she and the entire staff showered my dog with attention. Highly recommend!”

Liliee Rengstorf Publicada en Google 1 year ago

Experiencia negativa: do NOT go here!! Spent $1,600 for a surgery for my cat to almost die, and had to go get another surgery elsewhere to fix what this place did to her! They gave her WAY to much anesthesia and was very hard for her to get off of it! The stitches came undone and led to an infection! I do NOT recommend!

Clock Tower Animal Clinic

You must be mistake and leaving a review for the wrong business. You are in our database as a client who has ever been to our clinic nor does this case sound even remotely familiar and we do not recognize the cat in the picture. Please remove this review immediately or we will have our legal team reach out to discuss slander. Thank you, - Clock Tower Animal Clinic.

Kellie Effken Publicada en Google 1 year ago

Experiencia fantástica: We love Clocktower Animal Clinic! Dr. Schlenker takes great care of our 3 dogs!! She always takes her time with them and we are so lucky to have her!!

Zchodae White Publicada en Google 1 year ago

Experiencia fantástica: I've been bringing all my dogs here for the last 4 or 5 years now and I couldn't imagine going anywhere else. The staff are friendly and great with the dogs-- we will continue to go to Clock Tower for all of our pets!

Kathy Clark Klein Publicada en Google 1 year ago

Experiencia fantástica: Kind and caring and always on time. I appreciate the kindness.

Kryss von Walz Publicada en Google 1 year ago

Experiencia negativa: DO NOT TAKE YOUR ANIMALS HERE! My 15 year old dog is dying. His spine is fused. Dr Nixon prescribed him codeine to get him to Kansas to obtain a final opinion. Nothing could be done, so when we got back Dr Nixon prescribed an additional prescription to keep my dog comfortable for the last week or two so he could at least enjoy some outings and not be in pain until the home visit vet was able to get there to send Tomi to Heaven. I took the prescription to Stockwell Pharmacy who said it was printed on the wrong paper, regular printer paper and could be copied, so he had to verify it. He called Clocktower, but the staff said Dr. Nixon was out of the office and no one else would approve it because they didn't know the situation, and some receptionist named KELCEY refused to call Dr Nixon because "it's her time off, that's disrespectful." Doctors are always on call for emergencies, and she didn't think a suffering dog in agonizing pain was an emergency, although Kelcey the receptionist is not a doctor. When Dr. Nixon came back, I was told she would not honor the prescription she wrote, and would not give a reason why and refused to talk to me. I drove down there to see if we could work this out, but she wouldn't see me. Why would a doctor write a prescription that she wouldn't back up, and won't tell me why not? You wouldn't accept this from a human doctor, and you don't want your animals to suffer, don't expect help from Clocktower, and take your animals ANYWHERE else!

Clock Tower Animal Clinic

We are still so troubled by this incident, even though it happened over two years ago. Veterinarians, of all people, do not think it is acceptable for animals to be in any sort of unmanaged pain or discomfort. Dr. Nixon bent over backwards to get your pup an initial round of opioids painkillers to keep your dog comfortable until you could get in with the specialists at KSU even though we were unable to detect severe pain in multiple exams. When the specialists at K-State also were unable identify the pain you were reporting, nor a cause, and also declined to prescribe long term opioid medication, you came back to us to try to force us to prescribe long term codeine for an undiagnosed and currently well managed pet. Ethically, we treat pain in animals. Also ethically, we cannot prescribe opioids simply because a person feels their dog needs them. Between KSU and Clock Tower Animal Clinic, you were offered countless other options for management of your case, but you were not interested in anything except the codeine. Dr. Nixon never refused to answer you; she merely followed the specialist's recommendation for management of the case which did not involve opioids. You did not agree with that approach which left little more to discuss. We remain saddened by the entire situation.

Pam Thomsen Publicada en Google 1 year ago

Experiencia fantástica: for years they have been taking care of all my fur babies, treating them like their own. Trust is important. I would give them more than a five star if I could. Amazing people from the time you get there, until they say have a good rest of your day. Thanks to all of them from my family and my fur babies.

Jessica Y Publicada en Google 1 year ago

Experiencia fantástica: Inexpensive, and great service? Looks like I found my cats new veterinarian. Not only is this vet gentle and caring with animals, she also proved to be genuine and straight forward with us owners as well. My elder cat very suddenly started experiencing trouble with his balance, and was having difficulty walking and not falling over. After looking up reviews online I called this office. They got me in the very next day. The female veterinarian was very patient with my grouchy old cat and wasn't harsh with him even when he did get a bit nippy when she touched places he didn't like (unlike the last vet we took him to who even after my telling him to be gentle in advance still got so upset that he pushed and held him down instead for the remainder of the appointment). This vet was very direct about our options. Told us her recommendation of where to start, along with what the next steps could be if the issue didn't resolve. Knowing money was a bit of an issue she absolutely did not try and tell us he needed anything extra or more than that. She didn't suggest we do all this expensive crap unless and until it became necessary, and we left feeling really happy that we finally found a new vet for our animals that we can trust.

Theresa Strom Publicada en Google 1 year ago

Experiencia negativa: My son took the cat he rescued to this clinic and what a disappointment! Max was rescued, declawed, kept in his kennel for hours before Trent took him. We are against vaccines unless absolutely necessary. Veterinarians are happy to cut off a cats claws used for protection, grooming and more, but God forbid you don’t give a rabies shot to a cat that is never outside or around other cats? Your threat to call authorities is pathetic, and was just a way to show your power. This manager without offering any professionalism or trying to bring down the level of pressure; sided with staff without a fair account of events. This office was rude, Max didn’t have a checkup which was the intention to prepare him for dental surgery.. they insisted on a rabies vaccine and charged $85. Max hissed at the attendant; you obviously aren’t a candidate for respectable animal care. He was afraid and your cold attempts to work with him was felt! They say animals know what a person is really like and their intentions. I absolutely believe that was the case here!

Clock Tower Animal Clinic

Your family, Max included, were welcomed into our clinic for the first time ever on Monday. In gathering a history, it became apparent that Max was not current on his rabies vaccine as it had been declined at his previous veterinarian. While we respect your right to not vaccinate him for things that are not absolutely necessary, rabies does not fit into that category. Rabies as a disease is lethal. Rabies as a vaccination is a law, therefore, very much the definition of absolutely necessary. As people who handle and work with hundreds of animals a day, we have one reasonable requirement which is that owners do not ask us to risk our actual lives because they are too stubborn or irresponsible to have the animal they are asking us to care for vaccinated for a disease that lethal to humans and mandated by law. We did not threaten anything, we simply explained that if Max would bite, not scratch, anybody while they were handling him, it would then become a post exposure event that we are mandated to report to the state officials. We appreciate your willingness to allow us to then start Max's vaccination series and proceed with the exam where we were able to verify your concern about his oral disease. As we discussed in the exam, we are excited to be able to move forward with getting his oral disease addressed and him much more comfortable in the future. If your family feels more comfortable moving his care to yet another clinic, we are happy to facilitate that by forwarding your records to wherever you request. We are also able to sleep at night knowing that Max is now protected from rabies and that veterinary professionals moving forward will not have to worry about exposing themselves to the risk of a lethal disease when working with him.

halfanguschick Publicada en Google 1 year ago

Experiencia fantástica: Great experience! Dr. Kolterman was kind and informative. Took her time and Answered all my questions and gave our puppy an excellent examination.

Michelle Truax Publicada en Google 1 year ago

Experiencia fantástica: Friendly staff and I really appreciated the text and picture to let me know that my dog did well after her surgery. I'd recommend them.

Jared Poulsen Publicada en Google 1 year ago

Experiencia fantástica: Great service and care for my dog while pursuing noninvasive care first and cost effective care. They treat the source of the problem so that the symptoms stop and treat the symptoms so that your animal is in good care. My only complaint would be punctuality, it often feels like going to the doctor where to show up for your appointment at the scheduled time and then wait 15-30 minutes to go into the private waiting room which can be anywhere from 5-30 minutes. All of it makes sense though because they’re running triage on many animals and taking care of the most immediate concerns first. I love going to clock tower!

Mirnesa Osmanovic Publicada en Google 1 year ago

Experiencia fantástica: They provided great care for my cat, Cinnamon, even though he was difficult to work with (I’m so sorry). I appreciate the vet and the vet tech for their awesome work and for being able to safely give his vaccines. Thank you!

Rob Conway Publicada en Google 1 year ago

Experiencia negativa: Four years ago I rated this clinic a five-star. Now it's a one star. After the passing of the founder two new veterinarians took over the clinic. I had been a customer of theirs for nearly 20 years and my family for over 40 years. For a year or so they stayed true to the founders style but now it's nothing but a money-making machine. I took my dogs in there yesterday even though I booked the appointment for next week. They were sending me verification texts and emails for yesterday so I went because I was free. The waiting room was packed full. They weighed my dogs and told us we had to wait outside because my dog barks at other dogs. It was 100° heat index. My dogs were hot and excited from the ride over and now we're all standing in the heat dying. After 15 minutes we went to my car and turned on the air conditioner and sat in there until a tech came out to get us. First thing she said is "we're going to weigh your dogs". I told her "they weighed them when I came in". No communication. Then technicians administered vaccinations. I took my dogs to the car and came back in to settle up and they had given my dogs treatment I asked not be done. They had to get a manager to address the problem and the manager blamed me for the mistake. The receptionist also mention "this is our busiest day and time of the week". I responded with "your people scheduled all this so you're responsible for it being this busy". I then told the manager to charge me whatever she wanted and I was never coming back!!! She then started to remove charges from my bill. During all this time my dogs are in a hot car. It was the worst display of management, organization, communication, customer service and pet care I've ever experienced. I would recommend no one use their Clinic. FIND ANOTHER VET! It is all about making money now and not about pet care. That is not what the founder provided.

Clock Tower Animal Clinic

Thanks for the feedback, we always use it in order to help us improve, although in this case a bit of fact checking goes a long way. It is true that you arrived with two large unruly dogs on a busy Friday afternoon for an appointment with a doctor. As your dogs became a threat to our other clients and their pets, we kindly asked you if you would mind waiting with both of them outside as that was safer for everybody. The actual time between your check in and when you were placed into an exam room was 8 minutes, which is not unreasonable at all to read through vaccine history, prepare all of the appropriate vaccines, and clean/organize an exam room. At this point you declined the exam with the doctor that you had scheduled to discuss a couple of health concerns, and instead, two licensed technicians were enlisted to walk you through a vaccination plan which was based on vaccine schedules each pet had historically benefited from which were due to be boostered. You agreed to all vaccines and then, once given, you voluntarily removed your dogs from the clinic and placed them in the car so that you could more easily check out. Only at check out did you begin to argue that you did not feel you actually needed the kennel cough vaccine that you had agreed to previously. After confirming with the technicians that they did discuss with you in the room before administering, we explained to you that these were services that you agreed to and we provided. You continued to escalate things until we decided that the $20 was not worth the fight and a small price to pay to get you out of our clinic so we could focus on the many wonderful clients we have. Let us know where we can send your records, we are happy to help.

JoAnn McDermott Publicada en Google 1 year ago

Experiencia fantástica: All of our pets have been taken care of by Clock Tower Animal Clinic. They have lived long healthy lives! We have had them in the family more than 16 years each, and still going strong.

Marsha Sullivan Publicada en Google 1 year ago

Experiencia fantástica: Very friendly and knowledgeable. We feel they have always gone above and beyond for our dogs care.

Karen DeBoer Publicada en Google 1 year ago

Experiencia fantástica: Always love every interaction at Clocktower Animal Clinic, from the front desk staff who checks us in, to the vet techs, all the way up to the veterinarians themselves. They all clearly love animals and are great communicators as well.

Chris Gibbons Publicada en Google 1 year ago

Experiencia fantástica: We switched vets because we wanted a second opinion. Although they agreed, for the most part, with the diagnosis. But they had a better approach and really were pet centric.

Darci Canter Publicada en Google 1 year ago

Experiencia fantástica: Very caring and friendly staff !! Did a very good job taking care of my baby and keeping me in lop throughout the surgery also very well pricing

Duke Publicada en Google 1 year ago

Experiencia fantástica: I just recently got my cat spaded. When we took her there, the place was clean and very welcoming. They gave me a cone for my cat after her surgery. We walked in with a smile and out with one too.

Waleska Billups Publicada en Google 1 year ago

Experiencia fantástica: We have been here in Lincoln for 3 years. Our puppies is always taking care by Clock Tower, Very friendly and great customer care. Prices are great

Amy Tallon Publicada en Google 1 year ago

Experiencia fantástica: Dr. KOLTERMAN is an amazing vet. She does such a great job with my Rottweiler. I would highly recommend it. I have been going to clocktower for over 30 years.

Dani Delany Publicada en Google 1 year ago

Experiencia fantástica: I've been going to Clock Tower Animal Clinic for over 15 years for our pets. They are very efficient, organized, and caring, with friendly docs who want what is best for our pets. Once, years ago, when I had a very ill pet, one of the doctors even gave me her cell phone number in case I had questions or concerns. I also think their costs are competitive with others and not too high. Finally, I think their use of the PetDesk app and the fact that they have a texting line for any questions, makes getting answers very convenient.

Katie Ayres Publicada en Google 1 year ago

Experiencia fantástica: Took in our senior cat Baby for a check up and some blood work to be done. The staff was so gentle, patient and so caring with her. You can truly tell they love their job and care about their patients. I am so thankful we bring our fur babies here ❤️

Jennifer Anderson Publicada en Google 1 year ago

Experiencia fantástica: Everyone was very friendly and professional. I feel that my cat is in the right hands when I take her there.

Hailey Bouwens Publicada en Google 1 year ago

Experiencia fantástica: My puppy Bosco loves the attention he gets from all the staff at Clock Tower Animal Clinic! They are all super friendly, helpful and respond in a timely manner!

Steve Arizola Publicada en Google 1 year ago

Experiencia fantástica: These folks know how to treat your pets. Very knowledgeable and affordable. Good with all pets. My doggies love it there.

Angelisa Corum Publicada en Google 1 year ago

Experiencia fantástica: I've gone to this vet for years. can't imagine going anywhere else. looking forward to the new location!we love how much y'all love what you do. I've been going to clocktower 25years with pleasure.

Anna Dietrich-Keyzer Publicada en Google 1 year ago

Experiencia fantástica: I love clock tower animal clinic. The staff is helpful and kind, they seem to truly love my dog. They have been able to get him in quickly when he is sick. I appreciate their willingness to discuss treatment plans to make sure I can afford it before the treatment is performed . I also really appreciate how CLEAN their office is and that somehow even though it is a veterinarian clinic it does NOT smell like a zoo. :) Man, y'all have knocked out it if the park, we will not go back to another office!!!

Loryn Stroh Publicada en Google 1 year ago

Experiencia fantástica: One of the best experiences at a vet clinic I have ever had. The vet staff was more than kind and sweet to my dog. Helped me when they saw I had my hands full with my squirrel of a dog lol. I’m talking made me feel so comfortable and okay as my dog is literally ping pinging and jumping out of excitement. Insisted I didn’t apologize and kept telling me they understood he was simply excited. I was so happy to be around so kind and understanding people. As I had taken him on an hour walk prior to this to help with his energy level and they didn’t even flinch when he acted crazy. Aside from that they actually helped my animal, they checked him over and sent me out quickly but efficiently. I have already recommended them to many of my animal owner friends as this was just a great experience. The price alone to take care of your animal is just astonishing. I walked out with a bill significantly under $200 to get my pet to stop being so itchy and flaky and miserable. 10/10 for this clinic.

Rhonda Likens Publicada en Google 1 year ago

Experiencia fantástica: Loved the new facility & excellent customer service. Have taken all of my fur babies to Clock Tower over the years. Tried a vet closer to home & wasn't worth it. Returned to Clock Tower & never should have left. Couldn't be more satisfied!!! Thank you staff for all you do for our Fur Babies!!!! Rhonda L.P.

Dawn Hobbs Publicada en Google 1 year ago

Experiencia fantástica: I feel like I always get just what I need when I take my pets to Clock Tower

Vernon Jakoubek Publicada en Google 1 year ago

Experiencia fantástica: No need to shop around when you already have the best vet. Dr. Schlenker has been taking care of my eldest for 13-14 years. Dr. Kolterman has been awesome as well. During our most recent scare the two previously mentioned docs were out of office and Dr. Arthur was super awesome. Very caring, very thorough. I appreciate a veterinarian that treats a pet as they would treat their own. Clocktower is 1st Rate!

Jaime Lubben Publicada en Google 1 year ago

Experiencia fantástica: I’m very happy with the services that are provided to my cat and dog. The staff have always been professional and caring. They took care of my dog when she was very sick and needed round the clock care after being overnight at an emergency clinic. Clocktower got her in right away the next morning and gave her veterinary care, IV fluids and medicine until she was stable to go home. They have reasonable prices, also. I highly recommend their services!

Kari Danzy Publicada en Google 1 year ago

Experiencia fantástica: I love this place. So patient with my dogs, easy appointment scheduling, love the new office. Just a great place and team.

Danielle Johnson Publicada en Google 2 years ago

Experiencia fantástica: I am a travel nurse, so that means my tiny chihuahua sees vets all over. This was hands down my favorite so far! Beautiful and clean location. Amazing staff, vet was great. Chihuahua 's are known to be nervous and shake. Sophie did not, at all!! And the prices were awesome too even as a new patient.

Thuy Pham Publicada en Google 2 years ago

Experiencia fantástica: Dr. Wiedel is always so sweet! Love her love for my kitties. She is thorough and always willing to answer my questions. She is the best!

L Gomez Publicada en Google 2 years ago

Experiencia fantástica: My baby Felix was very comfortable in the waiting room, plenty of space to be spread out from the other pets. (Felix gets too excited) he’s typically a riot but was relaxed in the vet and vet techs arms! Our appointment was quick and efficient! Love the new office area!

Nicole Riggins Publicada en Google 2 years ago

Experiencia fantástica: Our vet is amazing. She is very knowledgeable and really compassionate about the animals. She makes sure all of my questions are answered and gives good advise. Loving the new building too

Kylen Marie Publicada en Google 2 years ago

Experiencia fantástica: The best vet in Lincoln. Period. When I first got my dog, I was under a pretty strict budget but also passionate about getting her the best possible care. I looked around a LOT. We tried like 4 vets before we landed on Clocktower. At the time, Clocktower was slightly pricier than other vets but I believe that has evened out. Especially because Clocktower charges just for the services you received that day and doesn’t charge an extra fee just because you walked in for an appointment. But what is the most important part? They have ALWAYS handled both me and my dogs with extraordinary care. Like text updates with pictures when she came out of anesthesia for a dental kind of care. They also recently moved facilities and the new one is absolutely stunning with so much lobby room to give the pets room to breathe. My first dog has been a patient here for 5 years now and this will be her vet until we move.

Britt Plummer Publicada en Google 2 years ago

Experiencia fantástica: The staff is wonderful and care so much about my pets. They sent photos when my kitten woke up after neutering. Dr. Arthur called 3 days after my appointment to check on my dog who was having eye troubles. Such an amazing staff.

Angela McGill Publicada en Google 2 years ago

Experiencia fantástica: Clock Tower Animal Clinic was fantastic! This was my 1st time visiting here. I was greeted right away by the front office staff. They checked me in with ease and were great to work with before and after the appointment. Dr. Schlenker was amazing with my dog. She greeted me, but then immediately greeted my dog. My dog was comfortable right away. She did a thorough exam and explained everything until I was sure I understood. I would highly recommend Clock Tower Animal Clinic!

G.M. Publicada en Google 2 years ago

Experiencia fantástica: We had our dog spayed and a regrown dew claw removed. They took wonderful care of her and even sent us a picture of her when she just waking up from her anesthesia. They a are professional and caring I highly recommend them! Also, their new location is really nice.

Carla Peppler Publicada en Google 2 years ago

Experiencia fantástica: I slept through my first appt and they were so accommodating and got me in the same morning, which my cat badly needed. They always take good care of me and my pet. The new place is spacious and industrialized with plenty of seating and adequate space for the critters. Always accommodating. Thank you Clock Tower.

Lori Stumbo Publicada en Google 2 years ago

Experiencia fantástica: Love Dr Schlenker. She always takes wonderful care of my boys. The staff is very patient and friendly.

Hannah Rupard Publicada en Google 2 years ago

Experiencia fantástica: The team here was able to see my sick kitty Pipsqueak immediately. Dr. Schlenker and the technicians went above and beyond to help him feel better. I plan on taking all my fur babies here. 100% recommend this vet!

Sara Shettlesworth Publicada en Google 2 years ago

Experiencia fantástica: Very prompt, very caring staff, will use again as we need your services.

Teri Swanson Publicada en Google 2 years ago

Experiencia fantástica: Dr Nixon is Awesome. She explains everything in terminology that I can understand and never hurries or minimizes my questions. I also appreciate her openess on charges for recommended treatments. Oh, very importantly, Macy Gray LOVES her!

Ann Carlson Publicada en Google 2 years ago

Experiencia fantástica: We left another Lincoln vet clinic because our vet left and we thought the charge for multiple teeth extractions was excessive for our dachshund. In looking for another clinic I surveyed four Lincoln clinics for pricing on a few basic procedures. Clocktower had the best prices. We met Dr Kolterman for the first time at their new facility. Dr K was great and so was the new facility. We got expensive Heartguard from their office and their prices were in line with Costco pharmacy. Lanny Carlson

Abbie Platt Publicada en Google 2 years ago

Experiencia fantástica: The care that you all have given all three of our fur kids, is the best I've had at any vet office. My three aren't big fans of the vet, but you put them all at ease and that puts my heart at ease. Thank you!

Shawnell Fischer Publicada en Google 2 years ago

Experiencia fantástica: I'm delighted to share my experience with this vet clinic. The doctors and staff consistently demonstrate exceptional care and expertise, making our visits with Louie stress-free. Their genuine concern for our pet's well-being truly sets them apart. Highly recommended!

Dana London Publicada en Google 2 years ago

Experiencia fantástica: We have been with Clock Tower Animal Clinic for well over 25 years that includes prior and current ownership and have always been very satisfied with how the doctors and staff take care of our animals. At present we have ten cats (we live on an acreage and when they come to us we take them in) and not only do the doctors and staff treat us well whenever one of our critters needs help but they also provide a professional and caring service. When we call to get an appointment on short notice, they promptly respond and get us in and take care of things. This place is completely out of the way for us based on where we live but regardless we will never switch to a different clinic because of how they take care of our pets. We have read the other reviews and agree with the experiences other pet lovers have had. Thanks Clock Tower doctors and staff for the excellent job you continue to do day in and day out.

Glenn Hoeft Publicada en Google 2 years ago

Experiencia fantástica: This place is the most outstanding Vet clinic I have ever used. Everyone involved in this place is so awesome and caring!! They saved the life of my Frenchee on short notice by doing emergency surgery on her.

Christine Smartt Publicada en Google 2 years ago

Experiencia fantástica: I can’t say enough good things about Clocktower AC. From the front desk staff to all the doctors, the service is always amazing. The doctors and tech staff are wonderful and have taken care of all my pups as if they were their own. Even through the recent heartbreaking passing on of our sweet old pup, they never lacked compassion and the highest level of care. We are so glad to have a vet clinic that we trust, that is honest and transparent from start to finish. Thank you for everything!

Clock Tower Animal Clinic

Thank you so much for the kind words, we appreciate you all so much!

Lisa Lyons Publicada en Google 2 years ago

Experiencia negativa: Dr. Kelly Arthur saw my 5lb dog for an itching problem. During the three minute visit she wanted to do a urine test, a complete blood count, and an EKG. She also wanted to start monthly shots for arthritis based on the fact my dogs back was rounded while standing on the cold small scale. I declined all of the tests and walked out with anti-itching meds and an antibiotic and a bill for $160. Six days later I found fleas on my dog! Had Dr. Arthur taken the time (that I paid for) to examine my dog for the problem I brought her in for, we could have saved this poor little dog from unnecessary medication and several days of itching herself miserably.- I have taken my pets to Clock Tower for 15 years! I will not go back after this last visit. This should have been a very simple diagnosis had she spent a few minutes with my dog and properly examined her. I understand Clock Tower is building a new clinic and growing their business, but it is very sad to watch a neighborhood business loose their integrity in the process.

Clock Tower Animal Clinic

Thank you for your review, we are always looking for ways to improve and client feedback is so valuable to us. Dr. Arthur prides herself in being thorough and time stamps from your visit indicate she spent no less than 15 minutes in the exam room with you and your pup. She made extensive medical notes detailing a multitude of health concerns, from her having lost almost 25% of her body weight, to her matted fur and infected skin. She offered the arthritis injection because one of your concerns during the exam was that Lucy was having more trouble jumping lately. We now have very safe and effective ways to make dogs battling pain and mobility issues much more comfortable and that is exciting for us. It was not the right option for you at this time, but it was not an unfounded recommendation. After declining diagnostics, our team did our best to try to help Lucy become more comfortable by spending an additional 10-15 minutes trimming her most severe areas of matting. Parasite prevention is always recommended at Clock Tower Animal Clinic, we have some of the best options around. For Lucy, Bravecto was discussed and recommended to make sure that external parasites were not a complicating factor in her dermatitis. You declined this as well. Antibiotics were prescribed not only to help hasten the healing of her infected skin, but to also as an attempt to improve the urinary accidents you reported she had been having, as a urinalysis was also declined. While we are always sad to see a client move on, we absolutely encourage you to seek care at a clinic that better suits you. You are right, we are growing all the time and are very proud of where we stand.

Mindy Butcher Publicada en Google 2 years ago

Experiencia fantástica: Clocktower animal clinic has some of the sweetest, patient, and understanding group of people working there. My dog is quite a handful, and they still love him to death! Won’t ever go anywhere else.

JonMichael Ryan Publicada en Google 2 years ago

Experiencia fantástica: We had to take our cat in for his rabies and distemper shots. He is a house cat, so it stresses him when we leave the house. We have never seen him hiss or growl the way he did with the vet. She handled him like a champ and with care. Thank you Clock Tower.

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