The PARC

Experiencia fantástica: Very pleased with the Parc. The staff and doctors are very supportive and empathetic with me and Carl. I always feel Carl is in good hands. The doctor and staff.

Experiencia fantástica: The total experience from start to finished displayed a caring and professional staff. Appreciate that everything was explained to me and treatment was quick. Thank you all for your care!

Experiencia positiva: Grace and Dr. Caldwell were great with Freddie, and explaining everything to me. Dr. Caldwell didn't immediately push me to make any decisions, but gave me information needed and time to come up with a plan

Experiencia fantástica: Great facility with the best staff. Always happy with the results and communication. Dr Warners ability to explain everything clear and concise and follows up to make sure I understand what she's explained. Smokey and all my other dogs love going there and are never scared.

Experiencia fantástica: Dr. Anderson has been our vet of choice for years. She's wonderful with our pets and very devoted to excellent treatment and care. She also takes the time to explain any question we might have about our pet. One couldn't ask for a better outcome. Dr. Anderson's very careful and thoughtful treatment is so appreciated.

Experiencia fantástica: Everyone is friendly and Dr. Basar takes the time to listen to and address all concerns. All of the doctors and staff at the PARC and PARC Express are amazing. Got both cats treated and concerns addressed efficiently

Experiencia fantástica: I appreciated the care/patience taken with my anxious dog. Weekend availability Express clinic for non-medical procedures Vet Care and boarding in same facility

Experiencia negativa: Yesterday we took my senior cat to this vet for a checkup because she wasn’t in very good condition as far as we could tell. She would lay down a lot and occasionally would stand to get food and other things. All her life, she had been spunky and very independent and usually didn’t enjoy vet visits as a lot of cats and dogs don’t. When the vets were handling her, she had scratched one of the female vets. This prompted them to stop and cancel the appointment entirely. I would like to also point out the lack of protective gear that the vets were wearing. Usually when handling cats (especially a senior who is almost blind and deaf), you would wear scratch resistant gloves to avoid getting scratched or bit but instead that was not the case. Afterwards, my mother was told by the main veterinarian that had she bit the vet instead, they would need to euthanize her on the spot and take her to a lab to get her head chopped off and tested for rabies. Before I continue, none of what I’m saying is exaggerated. My cat ended up not being checked out that day. Earlier today, my parents took her to the vet that we usually go to in Rendon for a check up. They had no issues checking her out. Results came and the vets determined that her organs were failing, she couldn’t breath out of her nose at all, and her gums were dark gray. She peacefully passed away today on March 2, 2026 with good vets and my father, who found her as a stray when he was 20, now almost 50. She was an estimated 21 years when she passed. Had she been handled by good, professional, know-what-they’re-doing veterinarians who know what their job entails, she would have passed painfully and peacefully yesterday. The compassion between this vet clinic and the one in Rendon can not even be compared. Don’t be a veterinarian or anything in the medical field for that matter if you’re only in it for a paycheck and not for the care and wellbeing of your patients. You as a veterinarian should know that animals scratch and bite when they are stressed out or touched by strangers. As a 16 year old girl who wants to be a mixed practice veterinarian, I understand that a cat scratching me as an unknown person is NORMAL and not a dangerous threat that I am going to refuse a check up to. I understand that animals have human personalities and can get stressed and uncomfortable. I do not have a God-complex where I will expect any animal to behave and respond calmly when I am handling them. That is not how it works and as a veterinarian who has gotten all required education (hopefully), it is very sad that this concept is difficult to understand. I would also like to point out that dogs and cats are very much treated differently and this is factual. I have had cats and dogs my entire life and had a dog scratched, it would not have been an issue and the check up would go on as normal. One of my dogs hates the vet so much that she does bite, scratch and fights back as much as she can. A muzzle is put on her no matter how long it takes to get on and the appointment still goes on no matter how much she aggressively paws at the muzzle or fights the vets because that is some of the things veterinarians have to deal with. If you chicken out of an emergency check up because an almost blind and deaf senior cat scratched you, then it’s time to find a new career. I would like to show you my sweet cat who has been in my life since I was born. Fly high Puma. We will miss you so much.

Experiencia fantástica: Dr. N is thorough, logical, and practical. Able to explain reasoning and test results in understandable terms. Attention to detail. Thoroughly exploring possible causes and assessing how it influences treatment.

Experiencia fantástica: We were very happy that our fur baby was well taken care of. They were quick to get him in and made sure to check with us before making any decisions. Of course pricing is never ideal, but it is more than worth it to have a healthy baby. We appreciate the care given to both him and us.

Experiencia fantástica: There is no doubt in my mind that this is my new primary vet, my puppy has never been so excited to be in a veterinary office. The overall experience was amazing from the welcoming front desk staff and cleanliness of the facility to the price. Our vet tech, Mallory, was amazing! She was not afraid to get on the floor to engage with my dog, helped me take him outside when he was having anxious bowl movements, and built rapport making it easy for the vet to conduct her exam. Dr. Hall was our vet and she was also awesome! She explained things clearly and tailored my pups neutering and hip treatment plan to both my dogs needs and my family's needs. Could not have asked for a better experience and will definitely be using their other services, especially boarding!

Experiencia fantástica: Dr. Niglizi and his assistant Jackie were wonderfully kind and caring during our visit.< br />Our dog, Shyla had been ill and we were very concerned about her. They calmed us and asked a lot of questions about her. doctor and assistant showed obvious compassion

Experiencia fantástica: Dr Mike Nigliazzo best vet ever. Helped us so much with our beloved dog Timmy. So compassionate, caring and truly professional. Cannot say enough about his care. Thankyou

Experiencia positiva: Visit went well. Received thorough but clear information. However, the appointment took far longer than I expected. It felt like I didn't see the Dr. until about 20 minutes after the tech took my cat's vitals, and another 20-30 minutes for the medication/test results. Still, I appreciate the complete summary I get for each visit and the quality of care for the price.

Experiencia negativa: BEWARE Coming here had me truly thinking that my dog was special needs. I started being a patient at the vet and just like any doctor you don’t want to admit to yourself they go to school, get degrees and still are incapable. 2 years in it went from the first visit being so happy and informed to a change of staff every visit with a different doctor, which would been fine if they knew how to take notes some of the visits weren’t even documented. I ended up having to get them copy of my receipts FROM THEM to copy from past visits. I took my dog into the vet for the same exact issue 7 times. I put my trust to professionals that did worse than Google. I truly thought my dog was going to be stuck with leaking ears and bloody paws for her entire life and every time I would take her in I’d be charged $000+ for them to tell me that the last directions they (diff vet every time) gave were wrong. (Ie One would say she’s in pain from weight and I return at their suggest goal weight they tell me she’s too thin. I felt like such a horrible first time owner doing anything I could. Changing work, cutting life making sure to be there to care for her special needs with hip issues and skin problems. I was told to call if I have any questions You get the answer of “just come in. “ so they can suck more money out. thankfully, the city vet that opened on December 22 literally one visit they were able to tell me my dog had an ear infection for 2 years in a row. 7 visits I go in for my dog having extremely wet ears you could hear it. They charged me to look it and sent me home. “Allergies” My dog had an ear infection. my own ignorance. I kept telling myself to trust them. They know better. Follow their instructions for koda. bloody paws pictures of her eating her paw pads. I ask about a google suggestion that looks similar. I’m told no— don’t add anything. This is “allergies” Don’t self diagnose. They are professionals I say. she couldn’t go in the grass She been wearing shoes almost her entire life. 7 visits I say it’s getting worse. “Allergies” $$$ City Vet was able to say “hey based off of the seven visits over the same year we’re gonna give you a preventative ear infection antibiotic” healed immediately because “sometimes ear infections don’t test like normal ones and it’s better to do a preventative.” The Parc is neglectful not family oriented, money hungry and low standards. I blame my own ignorance because I’m young no kids. This is the first dog I’ve ever raised. I had trust in their hands. I try not to self diagnosed and rely on the professional, but I had no idea. The money mindset would be willing to let such an innocent being suffer visit after visit. I was taking care of what I thought was a handicap dog. The last two visits I found myself at such a loss just crying. Asking for them to just tell me how much money I’m needing because her quality of life is so low. My last straw was when I said very blatantly that I don’t feel as though you guys have been the professionals and somethings gotta give where I was suggested (on voice recording) by their staff to give my dog a a lethal dosage of otc medication in order to cope with the fact the the $100+ allergy meds they were selling me weren’t working. everything there wasn’t even notated once again. Upon my return of my dog, not doing well I was looked down upon and had to pull out the proof because once again nobody’s on the same page and they refused to hold themselves to the standard after I brought it to their attention. I don’t know what I would’ve done if the city vet hadn’t opened up. Countless nights, wasted tears and after one visit, I was told my dog has had an ear infection and yeast infection on her paws, causing her to eat her paws. Google search would’ve saved me if I would’ve self diagnosed instead of trusting in this quack establishment disguised as professional vets. my dog is running playing healthy, happy dog I’m so glad and I hope that this review saves at least one animal in the future. BEWARE

Experiencia fantástica: As always The Parc made everything easy and they really took care of my pup! Everyone is always so nice and you can tell they really care!

Experiencia fantástica: This was our first visit with The Parc Vet, they were a referral from a trusted friend. I appreciated the attention to detail and everyone was so incredibly nice and attentive. I really apprecaited the attention Chaplin received from the vet tech and the Vet during his visit. Every detail was reviewed and discussed thoroughly

Experiencia fantástica: The experience was great. Even for a possible stressful situation. Having a diabetic dog can be a challenge, but I felt at ease with it all. It is a process that takes time, but I feel Gus is on the right track.

Experiencia fantástica: I appreciate the time committed to hearing and answering my questions. The doctor was thorough and very friendly. I wish I could find doctors like my cats get every time they visit the PARC!

Experiencia fantástica: Our vet, Dr Nigliazzo, never hesitates to answer our many questions clearly and directly without ever making us feel rushed (although I'm sure that we're not his only client that day!). He always has thoughtful suggestions and we really appreciate how well he has cared for our dogs. Techs and other staff are SO friendly and helpful as are the many doctors we've seen over the years. When you need care, you need care, and the PARC is always open.

Experiencia fantástica: The staff here is wonderful and Dr.Anderson is the absolute best. We always appreciate her detailed advice and can see how passionate she is about what she does. Our appointments aren't rushed and we can see our pets pretty much the entire time. I also love that the ER is open 24-7.

Experiencia fantástica: The staff is spectacular! Professional and transparent on pet care. Nothing is hidden with the treatment plan. Fast and easy to make appointments.

Experiencia fantástica: We always feel like Seb gets great care when we bring him to The Parc. They take Seb's comfort into account

Experiencia negativa: Horrible experience the last time we took our cat there . We took our two pets ( cat and dog ) for years and in the last year it has become a nightmare there . From the rude people working at the front desk to the vet technician and new vet who seen our cat . So unprofessional! We will never bring kat and scrambles back there and already have found a new vet for both .

Experiencia fantástica: Front desk staff were professional. Dr. Strohmeyer and the vet techs were very good with my cat and communicated well with me about what they needed to do. The only downside to this visit was the wait time, which was over 2 hours, but as my regular vet was closed and we didn’t have an appointment, that’s probably not a bad wait time. They treated my cat with care even though she was a little spicy. Overall a good experience.

Experiencia fantástica: At the Parc Dr. Warner provides exceptional veterinary care. She is compassionate, attentive, and takes the time to listen and explain treatment options clearly. Her genuine concern for both pets and owners shows in her thorough follow-up and personalized approach. I highly recommend Dr. Warner and the Parc.

Experiencia fantástica: Every concern about my animals is important to Dr Nigliazzo. He has been caring for my pets for approximately 20 years now. Along with other vets & staff, I wouldn't take my pets anywhere else but The Parc. I love the clear affection that all staff have for my pets!

Experiencia fantástica: I believe Dr. Anderson, Isabella, and the rest of the staff saved my dog. Along with that Poison helpline, which was fantastic. Honestly, there is nowhere else I would go for an emergency. Your staff has now saved the lives of two of my dogs. I'm forever grateful. Veterinarians' knowledge

Experiencia fantástica: The PARC is an exceptional Vet care facility. The entire staff is highly trained, professional and most friendly. The Vet doctors are very impressive. They take the time to clearly explain every step in their assessments and care.

Experiencia fantástica: Vets are always kind, knowledge, approachable, and talk to you with scientific grounding in lay terms. They have state of the art equipment and the best vets. I've trusted them with the care of 4 dogs over the 5 years I've lived in FW.

Experiencia fantástica: Always love our visits. Feels like each provider really cares and enjoys their time with our dogs, even when they're being big babies about the perfectly reasonable, caring treatment. When the veterinarian wasn't super well versed in a niche question they were honest about it and gave us great resources.

Experiencia fantástica: We were able to get me in 5 min before my appointment. Did a cost breakdown and worked with me on what would be best for both me and my pet. Very informative not just with treating but also finding the cause. Would recommend to others Communication and compassion

Experiencia fantástica: Wonderful, caring, detailed. The doctor was attentive, explained options well, and listened to my concerns. Staff was friendly. The care for details such as writing my pets name on a bag with a sticker was so sweet. Clean facilities. Payment was taken in the exam room which was nice, so we didn't have to wait up front again.

Experiencia negativa: wanted $13,000 to even try to treat my pet, wanted another 1000 to euthanize him, and wouldn't give him back so I could take him somewhere else... horrible experience, just terrible, do not recommend. they must have spent all their money on the fancy building and are wagering pets lives on paying it off.

Experiencia fantástica: We went in with an appointment. All staff extremely friendly from the receptionist to the technician and vet. Dr listened to all our concerns and gave great care to our dog. Greatly appreciated the willingness to meet the needs of our dog and take on his after surgery care when many other clinics turned us away. Very nice, newer building with glass rooms that allow you to see what's happening all around you. Very minimal fragrance for those with chemical sensitivities. Highly recommended. Reasonably priced.

Experiencia fantástica: Because my wife and I love our vet of 25 years, it’s difficult to imagine anyone else caring for our animals. I’m sure you already know where this is going. Last week, after our longtime vet left the country for a much-needed vacay, our orange tabby gal (Blossom) became very ill. Prior to our vet’s departure, she treated Blossom’s troubling ambulatory issues. All seemed to be going well—at least until Blossom developed some worrisome respiratory symptoms. PARC did a great job caring for our eldest super senior cat, Druscilla, who had an health scare during our vet’s last vacation in October 2024. Dr. Melanie Aschenberg did a fantastic job with Druscilla. She explained her treatment protocol and was very understanding. The vet tech was also wonderful with Dru, so we knew we had to contact PARC again. Just like the time prior, PARC staff were incredibly professional, accommodating, and understanding: from Alyssa (sp?) who accepted our intake call, to Cheryl (sp?) the vet tech, and to Dr. John Strohneyer, who was extremely professional, informative. He was really great with Blossom (who can be terribly skittish). Dr. Strohmeyer thoroughly evaluated Blossom and explained his diagnosis, prognosis and treatment plan. He also informed us of available options so that we could make informed decisions. Once again, PARC provided our cat exceptional care. If you’re looking for great pet health care, I enthusiastically recommend PARC.

Experiencia fantástica: Very nice facilities. The doctor and aides were all very nice and showed concern for our cat. We didn't have to wait a long time to see the vet.

Experiencia fantástica: The quality of care and attention is amazing!! I love this clinic! They were even able to work with me on payment because my CareCredit had closed my account without my knowledge. I am very grateful for the extra help. Definitely going above and beyond! Thank you so much!

Experiencia fantástica: In an emergency situation, Bailey received excellent care at The PARC. It was apparent that all the staff, especially the ICU vet techs, wanted the best for her. Everybody communicated with clarity and empathy throughout her stay. Dr. Lopez truly saved her life, and we are so grateful!

Experiencia fantástica: All employees at the facility were very professional, pleasant, and informative. There was a backup in the emergency room and the reception personnel were very good communicating the anticipated wait and offered more comfortable accommodations upstairs and water. The vet and the technician were also very professional, informative, and nice with our and our hurt pups needs. The overnight check in to see how Taz was doing was very nice. The concern and care exhibited by all your employees is commendable.

Experiencia fantástica: After 11.5 years of a lovely life it was time for our sweet girl to cross the bridge to puppy heaven. The end is never going to be easy, but we are forever grateful for Dr. Hall and the staff for their patience, kindness, and compassion as she gained her wings. ❤️

Experiencia fantástica: Had an amazing experience today. They took great care of my kitty, and walked me through everything. Everyone was incredibly friendly. Could not recommend them more!!!

Experiencia negativa: If I could give them less than one star I would. Took my dog in Saturday due to a possible abcess tooth and face swelling..I called first and they said no appointments but come in. I sat there with my fur baby for 3 1/2 hours before they finally said you should book an appointment. I ask if they could at least get an antibiotic and something for pain and then I could book appointment and they said no they couldn't do anything until Dr seen her. He could have popped in and seen in a few seconds what was going on. I understand they had emergency going on but they could have told me that when I called. They didn't care about my dog being in pain and trying to help..I will NEVER be back in there and I will be filing a complaint with the board. All the workers with nose rings and tattoos were too busy on their phones to even try to help or find a solution. I literally counted 4 workers and all were on their phones. Totally unacceptable when you go to have your pet took care of. This place is a joke. I would not recommend taking your pet here for anything. They don't care about your pets

Experiencia fantástica: Great service and very professional. New pet owner and they took the time to review everything I needed to know. They have sent correspondence and reminders to make sure the care for our pet is good and up to date. Patience and professionalism

Experiencia negativa: The Parc vets are not worried about your pet they are only worried about paying the rent for that fancy building. They dropped the ball and my beloved Mini Poodle died on Dec .19th. as a result.. words cannot describe the pain my family and I have endured. I will forever remember my special moments with my little fur baby. If only yall would have read the results to the image that the specialist sent you, you could have saved my baby instead you treated her for something in which she had no symptoms.

Experiencia fantástica: Very thorough and had a clear plan for our Sam. Even took the time to call and check on him a few days later. spacious waiting area and prompt response from your team

Experiencia negativa: Waited 3 hours to be told could be another hour. We think our dog broke her leg. It is turned opposite direction. But was told because of so many patients coming in. No pets came in after we came in 3 hours ago. Don’t understand.

Experiencia negativa: I’ve taken my furr babes to the Parc Hulen Hills and The Grand for 10-15 years-however long it has been open. Recently boarded at the Grand my Tibetan Terrier who was 2 months out from corneal graft and doing great. The staff encouraged the Grand as it would be less stressful and they assured me they could give his daily eye drops and assess eye and if he got into trouble contact Dr Nigliazo. We set up two 15 min twice a day one on one time and attention. I called to check on him and was told he was doing great and eye fine. When I picked up my babe he could not open his eye and lost this eye 4 days later The care that cost 800 dollars for 4 day stay with twice a day 15 min play times and not a soul noticed his eye was red and he could not open his eye. They called my vet (now the admin staff) and notified him. I was told he would call me next week. He left a message a week later on husband phone and we never heard from him again. The care here has severely declined.Took to another ER Vet and was given list of reputable ERs and the Parc is NOT in the list. This review written on behalf of my beloved dog Nick who lost an eye due to poor care at The Grand. We now have a new vet.

Experiencia fantástica: Extremely caring and compassionate. Found a stray who didn’t deserve to suffer any longer. Called another 24 hour vet and was told that if I walked in with the cat then I was assuming financial responsibility for it. Being that I have 3 cats and 3 dogs of my own that I keep up-to-date a very well cared for I unfortunately cannot add another. However this poor cat needed care. A neighbor came to scan to check for a chip and told me to reach out to PARC, I did and couldn’t be happier that they would take and care for the stray. In this particular situation they did what was best for the animal. It’s amazing to know there are still places out there where Samaritans can care for animals who are strays and not just turn an eye to a baby who is suffering. Thank you for not letting that sweet baby suffer. In her last 24hours we loved on her, kept her warm, offered her food and scratches. She felt love and safe and it showed because she went from fight or flight full of adrenaline to calm and relaxed but clearly not ok. Animals matter and we need to collectively do better. They are life long commitments and they deserve nothing less than the same love and loyalty they give so freely.

Experiencia fantástica: So thankful for the Parc and Dr. Strohmeyer. The entire team was amazing at taking care of my girl during labor. I wasn’t able to use them for her emergency c section but was advised at how important it was. She delivered 4 on her own and the 5th was breached and stuck and we had the C section. All puppies made it, are super healthy and she’s the best mom and she’s doing great. ❤️❤️❤️

Experiencia fantástica: Quick, amazing work, very attentive towards my dog and myself. Informative and continues to give me details while my dog was being treated. Thank you.

Experiencia fantástica: This establishment has provided us some of the most effective and clear communication I've ever received at a veterinary practice. My compliments to the staff for their dedication to making clearly defined estimates for treatment plans and a polite and courteous front desk service. In simple and indelible terms, I express my gratitude towards everyone on staff who helped me at each visit I have made, and will make.

Experiencia fantástica: The doctor was as real as real can be. Friendly, informative, honest, and trustworthy. He gave us excellent advice. It showed he cared not only about my dog, Jackson, but about us. Thank you. The vet's honesty and caring attitude.

Experiencia fantástica: We recently relocated to the area and chose PARC based on the reviews. It was a great first visit with Dr. Warner and we are looking forward to PARC being our regular destination for veterinary care. We truly appreciated the time and attention they gave both dogs, even when they were being difficult patients.

Experiencia fantástica: Every single person we dealt with was outstanding in every way. Absolutely excellent staff, excellent facilities and excellent communication. Of course it was really expensive, breathtakingly so, but we felt our dog was given the best chance at surviving because of the care she received.

Experiencia fantástica: The service was top notch from walking in to walking out. I truly felt my baby was in good hands. They explained everything that needed to be done with the breakdown for cost. We liked that the upstairs was easy for to work from since we both had meetings to do. I also want to say that the cost was affordable and less than what I thought it would be. I just am thankful for everyone and the level of care our baby received. Also the girl who check us in was super sweet and amazing. Also thank you for making us feel that Taco was the Mia important patient. Everything from the time I walked in till we walked out, your service is amazing. Also the vet tech got my husbands stupid joke and laughed.

Experiencia fantástica: I feel that Dr. Anderson is highly educated and knowledgeable. I mostly appreciate state-of-the-art facility, and 24/7 emergency room.

Experiencia fantástica: I was so pleased with the sympathy and patience from the staff. I was so upset and they were very caring and accommodating. The care and patience of the staff. I felt they really cared about my dogs care. Their calm and polite attitudes made me feel calmer even though I was there for a traumatic dog attack.

Experiencia fantástica: Dr. Basar was very informative and answered all my questions. They explained the procedure in detail to me to have my concerns put at ease. The exam room was very clean and did not smell. Top notch facility with almost no wait time with an appt.

Experiencia negativa: I took my sick dog to this vet where we had been before and was pretty good. This time I was told there was a 2.5 hour wait. After that time they say maybe 4 or 5 hours more. I understand appointments and emergencies but when they say well maybe you should go somewhere else it says a lot about them. I spent almost all day waiting to see someone that cared about my dog and I never did. Thanks The Parc for doing more harm than good.

Experiencia fantástica: Appreciated the time Dr. Hayden and the tech spent with us for a routine exam and rabies shot. This was my first time visiting the Express location and will return to see Dr. Hayden again in the future! No wait, time spent to fully examine my dog!

Experiencia negativa: Zero stars. My wife drove from Granbury at 9:00 tonight for our dog that wouldn’t leave her bed and suddenly couldn’t open her eyes (never happened before; highly unusual), and they couldn’t be seen because there was only one vet, apparently, and the other levels of triage that showed up while she waited over an hour were considered more important than ours. I called twice to get an explanation and was talked over and hung up on twice. Never again. Don’t call yourself a 24 hr vet.

Experiencia fantástica: We love The Parc. Dr. Hall takes great care of Teddy! He greets her with a wagging tail every time. She is so thorough, and he is still around today because of her. We love the techs and front desk staff as well. The facility is state of the art and always nice and clean. I appreciate the courteous staff, thorough doctor and knowledgeable techs.

Experiencia fantástica: I'm blown away by the service my dog and I received. From the moment we walked in to the moment we left everyone was very friendly and communicated clearly. I greatly appreciated the care everyone expressed not only for my dog, but for me as well. I came into the appointment extremely worried about my dog's health and left feeling supported by a caring team during a difficult time. The staff treated my pet as if she were their own and provided clear and comprehensive communication.

Experiencia fantástica: Our cat injured her nail at some point, it looked horrible and took her here as the only vet open in the area on the weekend (they’re open 24/7). I was worried as all get out bc it looked so bad but when we arrived the Vet tech helped calm our worries and the doctor did much the same, fixed her up and said she should heal fine. Emergency visit by itself started us off at $150, but after the little procedure, nail trim and medication we left with just $220. While not dirt cheap it was fine for the emergency! We were thankful. As aside we did take our dog here a few years ago as well and they were much the same!

Experiencia fantástica: Dr Warner was so kind and really cared about our Odin. Highly recommend. We've been coming to the PARC for years with our two dogs. We've always received the best care possible! Everyone, everyone we came in contact with was wonderful

Experiencia fantástica: After doing some research on reddit and google, I found the Parc. Based off reading prior reviews, I knew it is a bit more expensive than other vets but was hoping that the service would make it worth it. It was. Initially I was a little annoyed because I arrived and checked in at 3:45pm for my 4pm appointment. At 4:20pm, I was still waiting and someone who had gotten there after me was able to be seen. I checked in with the receptionist and she apologized and immediately checked in with the vet tech and was able to get me into a room about 5 minutes later. My pet was seen by the vet tech around 4:30pm. I was still pretty annoyed at this point to be honest but the vet tech and Dr. Warner quickly won us over with their exceptional care. I have three areas of concern for my pet: fleas, weight, and two masses. I am from out of state so had a lot of questions about the area and what to know for my pet's safety. They answered all my questions thoroughly and did not make me feel rushed. This is probably why they were a bit behind but when it came time to see my pet, they treated me with kindness and compassion. It was definitely worth the extra wait & cost. I will be making the Parc my dog's new vet.

Experiencia fantástica: I have taken quite a few of my clients fur babies here for treatments. The staff have always been very kind. But today there was one young man who went above and beyond for one of my clients. My client had to put her pup down due to terminal illness. There are some little keepsake extras that are available for purchase after losing a fur baby. I explained to this young man about the financial difficulties that my client faces. He didn’t judge. But with tears in his eyes, he said “Don’t worry! I have a friend that can come help out.” He had someone ink the paws of the pup and stamped them onto cardstock so that my client would always have her baby by her side. Zack, you are one of a kind! From the bottom of my heart, I thank you!

Experiencia fantástica: Both the Dr. and vet tech took the time and effort to make sure we felt comfortable and that my dog's wellbeing was a priority. They were so calm and compassionate. They listened to and addressed my concerns and treated my dog as if it were their own.

Experiencia fantástica: We are so thankful for the wonderful care our little Sophie received here. We were traveling from out of state when she went into respiratory distress, struggling to breathe, and in critical condition when we arrived. Dr. Piñon and the entire ICU support staff acted immediately to stabilize her and keep her comfortable, and her care continued under Dr. Fuentes through the night. Their compassion, professionalism, and quick action made all the difference. We made it home safely, and after following up with our vet, Sophie is now home recovering and resting. They truly saved her life, and we’ll always be grateful for the exceptional care she received during such a frightening time. Their pricing was fair and transparent, which meant so much during such a stressful experience away from home.

Experiencia fantástica: Excellent and friendly staff. The technician and Dr Caldwell listened to everything we said and provided clear and understandable responses. Facilities were very clean and comfortable.

Experiencia fantástica: The staff made us feel taken care of. Looked after our cat when he ate a toy he shouldn't have. Everyone was upfront with possible outcomes and costs right away which I appreciated. Luckily he didn't need surgery but I liked having all the information. They did great and my cat is doing much better now!

Experiencia fantástica: Fantastic. Rudy was amazing! She was so responsive and understanding when I brought in some feral kittens. I appreciated Rudy's patience with my kittens who needed special handling.

Experiencia negativa: We just picked up our injured dog from this facility, though he wasn’t injured when we dropped him off. We’ve used this facility for years and while we found the constant upsell annoying, we still used them because we thought our animals were safe there. Our dog was attacked by what they admitted was a known aggressive dog. The techs freely admit that this dog was known to attack others and said “it’s just part of the business”. They covered the medical bills that happened on their watch, acting like that was some gift. Gee, thanks a lot! They then invited us to come back if his large lacerations get infected. I’ve spent thousands of dollars here over the years but won’t be back. I highly recommend people not use this facility.

Experiencia fantástica: They were amazing. Not only were they concerned for Louie's health and getting him treated, they were concerned for the safety for my family. Louie was abused as a puppy, he is very skittish and will bite if scared and feels trapped. I appreciated the amount of time that was spent. Also, the fact that they were willing to help him at a discounted rate because I couldn't afford it and they knew that Louie's health was on the line.

Experiencia negativa: I have been a client of this clinic for over 20 years solely because of Dr. Nigliazzo - exceptional & incredibly knowledgeable. His consistent care & compassion is the reason I stayed, despite the clinic's evolving environment. The Parc is obviously a prestigious facility, equipped with top tier technology and full scale hospital housed within - impressive on paper. However, beyond this infrastructure & price tag ($$$), the human experience is embarrassing. Staff are disinterested at best - cold & transactional. I came in with my dog at 4 pm and was promised I would be seen within an hour. I was literally holding my dying dog for over 2 hours in the lobby asking if someone could help. I was sobbing and the staff upfront were indifferent. Finally they offered a private room (that had been open the entire time). Literally 3 hours later, a vet came to send my dog to the rainbow bridge. Unfortunately after 2 decades, we will find another vet for our next fur baby.

Experiencia fantástica: Greeted quickly, taken to exam room by welcoming technician who took great care with vitals for my geriatric fur-baby. Dr Piñon also was extremely gentle and thorough. He explained his findings, provided a plan and next steps. My animals find the glass exam rooms much less intimidating than typical vet enclosures. Staff is invariably pleasant and knowledgeable.

Experiencia fantástica: I have had a great experience at this vet every time I go. Every staff member is attentive, patient, kind, and helpful. I used to live closer to the facility, but have since moved about 40 minutes away. I still make the drive to take my pets to The Parc because of their incredible care! How patient and attentive the staff is. Everyone from the front desk team to techs and doctors is extremely kind and helpful.

Experiencia fantástica: I absolutely love coming to The Parc. The staff is always super friendly and helpful. They LOVE our babies. Dr. G was amazing, I think she will be added to our list of favorites. Dr. Anderson is our primary vet.

Experiencia negativa: I just missed a call from them, so when I called back and gave my name the person on the other hand said "OH Yeah" your dog in return. I know my baby is passed but have more sympathy when you call someone to pick up there babies ashes This is what I'm going to remember from your clinic. You got big but your staff has no sympathy.

Experiencia negativa: After having such great service for a year, they started changing staff. It’s gone from an amazing, informative service to hearing something new with each visit and horrid front desk staff. There’s only 1 familiar face left and we won’t be back sadly

Experiencia fantástica: Brought my senior dog on a sunday for emergency euthanasia. Very helpful and friendly staff. Kept paperwork to a minimum so i could get through the process with little stress. Answered the phone during the middle of the night while all other places were closed. Totally recommend for emergencies.

Experiencia fantástica: We had excellent care. I was a wreck and so scared and Dr. Piñon-Velasquez and the whole team was extraordinarily kind to me. In addition we had a concise diagnosis and treatment plan. Thank you so very much!

Experiencia fantástica: The staff here are SO kind and patient. I have pretty severe anxiety and a lot of questions as a result and the vet was really good at thoroughly explaining each concern/cause/recommendation. I have a spicer cat when his boundaries are pushed and was worried about it going in but his stress was minimal (with a dose of gabapentin) and it was a smooth appointment. The cost is a little higher but worth it for the peace of mind and care.

Experiencia fantástica: Our baby was very well taken care of! We are always well informed about every step, and everyone is kind, compassionate, and helpful. We love how gentle everyone is with our pup.

Experiencia fantástica: The team was fantastic at helping me and my new puppy at ease for her first vet visit. The team truly seems to care about their patients.

Experiencia fantástica: Our doctor and technician were fantastic. The technician was very sweet with our dog and understood that he was being very skittish/aggressive because he was in pain and didn't hold it against him. We had taken him to a different ER before and we will never be going back to our prior. We'll always be bringing the kids to PARC. Thank you both (and I'm so sorry I didn't catch your names!!). We're so appreciative of you all! We especially loved the empathy from our technician!

Experiencia fantástica: It was easy to make my appointment on the phone (technically I was a walk in). They gave me a clear wait time and when I arrived I was greeted and knew what to do next. I appreciate that we had a room very quickly, since my dog is anxious and barks at people she doesn't know. Every person I spoke to was great at explaining what tests were being run and what our next steps were. They did a great job of keeping my dog comfortable. They kept my dog comfortable and helped us both from being too anxious. Having a room soon after we arrived made a big difference for us!

Experiencia fantástica: Entire staff was very prompt, thorough and helped me stay within budget. They listened and asked great follow up questions. They showed great care to my pet and I.

Experiencia fantástica: Everyone here was so warm and welcoming, putting us at ease in a new city. Dr. Anderson was super friendly, thorough, and great at explaining things. All the people we saw seemed to genuinely love my dog! Great vet clinic for those who expect a highly professional and warm environment for their pets.

Experiencia positiva: Very friendly and welcoming staff. Great and gentle Veterinarian, Good listener! Unfortunately wait time was too long . I understand that it was Sunday and maybe there wasn't that many staff scheduled that day, but 5 hrs. Is a little too long .

Experiencia fantástica: I needed to take my cat in for an ER visit because my personal vet couldn't get her in. There was not much wait time at all before being seen. Everyone I encountered was very pleasant. Ann was very sweet and my cat (who is afraid of most people) was calm with her. Dr. Strohmeyer diagnosed what was going on with my girl and explained her meds and home care clearly. I love the fact that I could pay by bill in the exam room so I didn't have to take my fearful girl back into the waiting room after the visit. I thought the cost was very reasonable for an ER visit. I appreciate how quiet the exam rooms are, and being allowed to stay in the room with my pet. I have been here a couple of times before with other pet emergencies, and I would definitely recommend this to others who have either ER needs or any other services for their pets.

Experiencia fantástica: Everytime we bring our fur baby in they take such good care of her and treat her so well. Sometimes we have to wait but we expect it since it's a walk in emergency clinic and understand they have to prioritize care. The care by pup received was amazing.

Experiencia fantástica: I was honestly so happy to have chosen The PARC for my baby Yuki! Everyone was so nice, empathetic, and supportive! It was her first actual emergency visit to the vet and they made it the best experience possible. They were superrrr affordable and made sure we were aware of everything along the way! Thank you to everyone who helped my baby feel so much better, we can not thank you enough.

Experiencia fantástica: This is meant to be a SIX star review. It's taken me a week to process my experience with Dr. Warner and Kelsy (Kelsi?) and their utmost attention my soon to be 18yr Biggy Smallz pup last week. They both reminded me what healthcare visits (and customer service in general) should always be: they genuinely expressed concern and care. They spent plenty of time chairside just chatting and empathizing, offering various options, transparency in fees, etc. A switch in medication -after careful examination with bloodwork - seems to make for nice improvement in treating Biggy's aging body. I have gone from thinking end-of-life for him to now being excited he has more energy and a little more swagger as if to say, "I'm back!" The truth is the front office operations, the boarding team, etc are all professional and caring. I've had similar experiences with all of them...they really make Biggy feel like a celebrity whether he knows it or not. I observed while waiting in lobby, they offer the same compassion and care to others as well, not just the pets, but the (sometimes anxious) owners. To all the vets and medical team there: thank you for reminding me (also a health care professional) how far listening, empathizing and spending quality time with your clients really goes. PARC is very lucky to have Dr. Warner, Kelsy...but the same really goes for front and back office operations, medical teams, etc. Thank you so much.

Experiencia fantástica: Very gentle and sweet with my kitten, helped me understand what diagnostics they would be running and how they work. Listened to all my concerns and questions, and answered in a very understandable detailed manner. Communication was amazing, and you can really tell these vets and doctors really do care for their patients. Truly do their best to make sure your pet gets the best care, even with difficult situations, they always put their 100%

Experiencia fantástica: We were very nervous bringing our dog in for some stomach issues. The whole staff was so kind and attentive. It was a great experience, all things considered from check in to check out

Experiencia fantástica: I went to The PARC my first time when my pet tore their ACL and meniscus. The staff did such a great job of comforting the both of us, being flexible to her needs, and connecting us to a surgeon. Our goodie bag even had a sticker that matched her (and her demeanor) perfectly. It was a great experience is a moment of high emotion.

Experiencia fantástica: It's been a little over 5 months since our precious boy Jax, passed. We rescued him from the Saginaw Animal Shelter and it was love at first sight. We think he was a catahoula/husky mix so "wild" ran through his DNA. A stray dog came into our yard and sweet Jax scaled our fence to get to the dog. Knowing Jax, he was just ready to play with his new friend. Unfortunately, he was hit by a car in a matter of minutes after getting over the fence. We rushed him to The Parc and they took him right back. Dr. Henderson assessed Jax and came in to talk with us. I was inconsolable. Completely devastated. Dr. Henderson was kind, caring, compassionate and honest about the severity of Jax's condition. He walked us through multiple scenarios and although I hate that money is even mentioned when you're dealing with your baby dogs life, he talked to us about that. We were able to weigh our options together and he gave us his honest opinions. I'm so grateful for that because we were in full blown crisis. He let us come to the back and give Jax a kiss and tell him that we loved him. Jax ended up being there for around 8 hours. Dr. Henderson called me every hour to update me on his condition. I truly feel like he cared deeply and knew how much we needed to hear how he was doing as often as possible. Unfortunately, Jax wasn't strong enough for the anesthesia but I believe Dr. Henderson did his absolute best to try and save him. We came back and I could tell how truly hard he had worked at saving our sweet boy. It was honestly the worst day of my life but having a vet like him made our experience as positive as it could be. Thank you for caring, thank you for showing compassion, and thank you for doing everything you could do to try and save him. It means more to us than we can ever express.

Experiencia fantástica: My dog received great emergency care and is well and happy again.