Animal Friends Alliance
Information about Animal Friends Alliance
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Animal Friends Alliance is a dedicated adoption center and veterinary care provider located in Fort Collins, Colorado. Since 2006, our mission has been to provide comprehensive resources and services for companion animals, aiming to prevent homelessness and promote the human-animal bond. We work to ensure that every animal experiences a healthy home where they are wanted and cared for.
Our Mulberry Campus houses a subsidized spay/neuter clinic, pet food pantry, and community cat program. Meanwhile, our Taft Hill location focuses on facilitating the adoption of dogs and cats. We also offer assistance programs for pet owners facing financial difficulties, including the 'Kibble Supply Pet Food Pantry' that provides free food for those in need.
At Animal Friends Alliance, we not only help animals find their forever homes but also strive to keep pets within their loving families. We believe the best home for an animal is the one they already have. Through our public clinic, we provide preventive healthcare for pets and assist owners in getting their companions spayed and vaccinated.
Join us in our mission! Whether you adopt a pet, volunteer your time, or make a donation, every action counts. Visit us to learn more about our services and community resources.
Our comment from InfoVet about Animal Friends Alliance:
Animal Friends Alliance is a highly regarded non-profit organization dedicated to the welfare of pets and their families. Their commitment is reflected in the numerous positive testimonials from satisfied pet owners who have benefited from their various services. Many users appreciate:
- Adoption Services: A fantastic place to find your new furry friend, with many happy families sharing stories of successful adoptions.
- Affordability: They offer some of the best prices in the community for spay/neuter and vaccination services, making pet care accessible to everyone.
- Compassionate Care: Staff members are noted for being kind, informative, and genuinely caring about the animals, ensuring that every pet receives the attention they deserve.
- Community Support: With food distribution programs and low-cost services, they play a vital role in helping families keep their pets healthy and happy.
While there are some concerns regarding communication and a few mixed experiences, the overall sentiment remains overwhelmingly positive. Many patrons express their gratitude for the assistance they've received, highlighting the organization's commitment to animal welfare and community service.
Animal Friends Alliance: Reviews
Fantastic experience: Great place to adopt a cat.
Thank you, Angela! We’re so glad you had a great adoption experience with us. Wishing you many more happy days with your kitty!
Fantastic experience: Rabies vaccination. Drive through and affordable.
Thank you, Teresa! We’re glad our drive-through clinic made vaccinations easy and affordable for you.
Fantastic experience: Staff was very informative and helpful. We recommend families here frequently for animal care and services.
Thank you, Patricia! We truly appreciate your recommendation and are so glad our team could provide helpful, informative care.
Fantastic experience: Quick, easy, kind, affordable and professional. Good experience
Thank you, Leslie! We’re so glad your experience was quick, easy, and positive. We really appreciate you taking the time to share!
Fantastic experience: What an excellent group of individuals creating a better world for our pets. I would not have chosen a different place to get out pup spayed at. They are the kindest group of people in the animal world. Thank you for treating our baby like yours.
Thank you so much, Brianna! Your kind words mean the world to our team. We’re honored to care for your pup and treat them like one of our own.
Fantastic experience: Animal Friends Alliance is such a wonderful place! They take great care of my dogs and my family's dogs! They truly love what they do here and take impeccable care of my pups! They make everything so easy and straightforward as well.
Thank you, Taylor! We have a very dedicated team, and it means so much to hear that reflected in your experience. We’re so glad we could make things easy while providing great care for your pups!
Fantastic experience: I love this place. I have taken mom cats and their litters to them. I have taken all my pets to them. They have been amazing.
Thank you so much, Chastity! It means a lot that you’ve trusted us with so many of your pets over the years. We’re so grateful to be part of their care!
Fantastic experience: I decide to Adopt a lifelong friend on New Year's Eve. My new baby Mo is 6 years and 8 months old. And we were a perfect match for each other. He is adjusting quite well as I am so happy to have a new found companionship again.
Thank you for sharing this, Shelly! We’re so happy you found your perfect match in Mo; that kind of bond is so special. Wishing you both many happy years together!
Fantastic experience: These people really care and do an amazing job!! "Jackson" thanks you all for taking great care of him but said you can have his Cone back. ;-)
Thank you so much, Gina! We’re so happy Jackson did well, in spite of his feelings about the cone. Give him some extra love from all of us!
Fantastic experience: Friendly service and great care.
Thank you, Christine! We’re so glad you had a positive experience with our team.
Fantastic experience: Excellent group of people working here.
Thank you, Sebastian! We feel so lucky to have such a dedicated team, and your kind words mean a lot to us.
Fantastic experience: Great place to bring your dogs and cats to get spayed and neutered. Very reasonable prices. Caring knowledgeable staff. I love the extra touch of calling to check on your pet the following day. Highly recommend
Thank you so much, Becky! We’re so glad you’ve had a positive experience with our team. Providing compassionate, affordable care is very important to us. We truly appreciate your recommendation!
Fantastic experience: This place is GREAT! My family got Thomas (catto) 2yrs ago from a litter in our neighborhood, took him here for his first shots and nueter. Perfect experience with references for future care. Therefore, we just dropped off our new bebe Sunny (pupper) for her first visit! Very reasonably priced with exceptional care. Highly recommend!
Hi Shawn! Thank you so much for your kind words and for trusting us with both Thomas and Sunny! We love getting to be part of our clients’ journeys from those very first visits and beyond, and it means so much to hear that you’ve had positive experiences with us over the years. Thank you again for your recommendation, we truly appreciate your support!
Fantastic experience: Great spay/neuter clinic! The staff is excellent and do a great job. Highly recommend!
Hello, Candace! Thank you for your kind rating! We're so glad to have been able to help your pets get taken care of, and we look forward to continuing to care for your pets and our community.
Fantastic experience: Animal Friends Alliance is wonderful! Both of my cattle dogs had surgeries here this year, Dorito earlier and Chunky just today. I was especially nervous since Chunky has never been alone without another dog or a human around, but the blonde staff member with the cool tattoos had the BEST dog energy. Chunky went with her so happy and comfortable, no complaints at all. Both my dogs felt safe and cared for, and I’m so grateful for the kindness and love the staff showed them.
Hello, Aleah! Thank you so much for the 5-star rating! We're so glad you, Dorito, and Chunky all had a positive experience with us. Your support helps us continue caring for animals and providing affordable services to our community. We hope to see you again soon!
Fantastic experience: I had a few of my Feral Colony spayed and Neutered! And shots! I highly recommend them !
Christine, we really appreciate your kind words—and thank you for caring for your feral cats! It makes such a difference for the whole community.
Fantastic experience: Scheduled my pup to get fixed here. They are super friendly and prices are not bad. She got update on shots, fixed and microchipped.
Thank you for sharing your experience, and that adorable photo! We’re so glad to hear your pup’s visit went smoothly.
Fantastic experience: magnificent place!!! staff very loving and professional. I highly recommend this place to anyone who really loves there pets. just awesome...
Mr Dell, Thank you so much for the positive review! We are so appreciative of your support—it means the world to our team and the animals we serve.
Fantastic experience: This is THE best place for low-cost vaccines! Any regular vet will charge at least double. I save big time because I have more than one dog and they need vaccines every year! My dogs like the drive through vaccine clinic because they stay in the car with me until it's time for them to see the vet and get their shots. Super professional organization with wonderful caring and compassionate staff.
Susan, Thank you for the 5-star review! We're thrilled you had a great experience with getting care for your dog. It means the world to us that you took the time to rate us, and we're so glad to have your support!
Fantastic experience: Brought my kitty Tripper in to get vaccinated and spayed and had a wonderful experience. They were really friendly and everything went as well as things could possibly go. All instructions, procedures, necessary forms and documents were easy to understand and given in a timely manner. I have a disability and my income is limited so I qualified for the pal+ program which significantly lowered prices of the procedures to a manageable level which I am very thankful for. A+ rating across the board from me
Eric, thank you for the 5-star rating! We’re so glad we could be here to help you and Tripper. Your support helps us to continue providing compassionate and affordable care, so we appreciate it a lot!
Fantastic experience: Finally-- a low-cost clinic with HEART -and- expertise! There is honestly no need to go anywhere else for a spay/neuter or core vaccines! You'll find skilled vets and techs who love what they do... and are experts in their field. Best kept secret in Northern Colorado.
Amy, thank you so much for your kind words! We're truly honored by your support and thrilled to hear that our team's dedication and expertise made a positive impact. We're grateful to serve the Northern Colorado community—and grateful for your trust in us!
Fantastic experience: This place does amazing work and they have facilities to accommodate the services they provide. If you need food for your pets reach out to them!
Thank you for the kind words, Matthew! Our Kibble Supply Pantry is something we are so proud to be able to offer the community!
Fantastic experience: I cannot tell you how AWESOME the people at Animal Friends Alliance (Mulberry location) are!!! They are all so kind and truly care about animals❤️ I have a very sweet barn cat that showed up on my property that quickly became pregnant. After many emails/calls answering questions and offering solutions, they offered to take the kittens (when they were weaned), and put them in the care of a very sweet and patient foster with the end goal of getting them adopted. (I was even given advice and help with how to coax the scared kitties out of hiding…not the easiest thing to do, catching barn kittens…Mariah saved the day!!) And when I brought the mama cat in to be spayed, even though it was a cheap price for the surgery, her surgeon did an amazing job (no complications)!! Everyone was SO kind to her and even checked up on her the next day. (Couldn’t believe the level of care and concern for a barn cat!!) Every single person I interacted with at this facility was wonderful…they really do care so much about animals and are so supportive and helpful. I wholeheartedly recommend them!!!
We are so glad you had such a good experience with our Community Pet Resources team! We truly do care about each and every pet we see and strive to give the same level of care to each of them, regardless of breed, species, or 'occupation'! (:
The kind words really mean a lot to us, thank you so much!
Fantastic experience: Had my 7 month old goldendoodle spayed by the vet at Animal Friends Alliance last week and was super impressed with the process from start to finish. Frequent and thorough communication, easy drop off and pick up procedures, incision was tiny and well approximated, and my dog recovered very quickly. I highly recommend this spay/neuter clinic! I was quoted $500-700 by my vet and I was charged $250 here. Thank you for the great care you all provided!
We are so glad you had a great experience with our spay/neuter clinic! Thank you for the kind review and for trusting us to care for your furry family member! Your support means so much to us!
Negative experience: Guys don’t answer any of their phones. Spent the last half hour trying to call but not a single extension knows how to pick up a phone. Very frusterating when business don’t hire people with a skill of answering a phone.
Hi Michael,
We're sorry to hear you had trouble getting through to a staff member. I'm don't know which departments you tried, and it is possible that you called during a very busy time in which we didn't have enough staff to help all of the clients that were onsite needing services and also answer the phone. Another way to reach us would be via email, and our general email is: [email protected]. An email to that address will be directed to the appropriate department and someone will get back to you as quickly as they are able.
We'd appreciate you reconsidering this 1-star review which we believe is inaccurate and unfair, and only serves to hurt a nonprofit organization that is doing a lot of good in the community.
Fantastic experience: 4/25- We had a great experience last time so we brought our kitty for a spay. They took wonderful care of our girl! You can tell the people here care about their patients, they are SO very good with our best buddies! 8/23- I got my baby spayed here thanks to the Street Dog Coalition. They took wonderful care of my baby Zen, were kind, professional and amazing!!! I'm really grateful for AFA and the dedication to helping people and their pets!
Thank you so much for trusting us to care for your kitties! We appreciate your support and kind words!
Fantastic experience: I rented a trap and caught a feral kitty I feed and they made sure was spayed and vaccinated. They're so organized, friendly, professional, and more than reasonably priced. There's an option to donate the trap rental deposit to their organization too which I appreciate. Everything was easy and they provided really clear instructions. They also offer vaccines for pets for extremely reasonable prices. Photo of feral kitty in said trap.
We are so glad you had a great experience with our services! Thank you for the kind words!
Positive experience: The most economical humane animal shelter around. Drive thru dog/cat vaccinations are fast, Very Economical, with a Veterinarian who gives the animal a once over plus advice for a low flat fee! Highly recommend it ☺️
Thank you for trusting us to care for your fur babies and we are so glad you enjoy our public clinic services! We appreciate your support and the kind words, Terry!
Fantastic experience: I am so thankful to these caring people. They took such good care of my 2 cats. I will refer this animal clinic to all friends and family.
Thank you for trusting us to care for your kitties! We appreciate your kind words and support!
Fantastic experience: They really do have very caring people that help & the doctor's that take care of your fur babies to fix them up
Thank you so much for the kind words Tammie! We take a lot of pride in what we do and how we do it!
Fantastic experience: We adopted our Chloe girl there two years ago, she’s been the best cat we could’ve ever wanted. She has two 75lb dog brothers who she bosses around and two kids that love her dearly. Thank you for making our family whole and for an easy adoption process.
Thank you so much for giving Chloe a great home! We appreciate your support and are so thrilled your family is so happy together!
Fantastic experience: I love this place! So wonderful with my animals! From surgery to shots they are the best
Thank you for trusting us to care for your furry family members! We appreciate your kind words, Lanette!
Negative experience: I was in line in my car for an hour with an appointment. This is just to give vaccines to animals. It's not efficient, or quick for anyone. Not only that but I needed a booster for my pet. I made the soonest available appointment I could take him and it was 2 weeks past the 6 week mark. They said they called me but I did not get a call. Therefore he would need to start over the entire vaccine.
Negative experience: My kitten just got spayed yesterday and I also requested they trim her nails under anesthesia. When they gave her back to me this is what they did to her. I'm absolutely furious, so we called the clinic and they pretty much told me sometimes kittens will break their own nails in the kennels. I don't even almost believe that seeing that it's a clear cut. There are at least 4 nails that were bloody and cut too short but the first picture is the worst and her nail is cut all the way to her paw there's only a small piece of nail left. Update: My mom returned to the clinic with the photos shown below. They gave us medical wipes but after seeing the pictures the girl working continued to say my kitten did it to herself and her paws being out of the kennel in the photo was proof.
Fantastic experience: This place is an amazing lifesaver for rescuing, caring and placing animals! Responded to a feral that had five kittens in my shed. Trapped, fixed and placed them in foster care. They make happy endings!
Thank you so much for your kind words Pauline!
Fantastic experience: Friendly and knowledgeable staff. I like the easy process where I wait in my car while the vet sees my pets. I’ve taken my cat and dogs and they’ve done well, even with my scared and snarky one.
Kelly, we are so glad you've had good experiences with our public clinic! Thank you for trusting us with your pets' care!
Fantastic experience: I've gotten my last two cats from them. They're purrfect
Thank you for providing a home for these cats!
Negative experience: We adopted a cat around a year and a half ago. We were assured from the beginning that our animal was very healthy. We believed this, because generally Animal Friends has a good reputation. But from the moment we took her home she has had a chronic and incurable upper respiratory problem. She constantly struggles to breathe. We have taken her to the vet countless times and there is no helping her. I understand that an animal getting sick is a risk you take when taking them home. But this sickness has always been with her and was never disclosed. You pawned a sickly uncomfortable animal off to my family. I will never adopt from Animal Friends again, and I encourage others to look elsewhere when looking for a new family member. I love my cat dearly but she breaks my heart every day. I wish we had known what we were getting into. I wish her health had been monitored closer. I wish she was shown genuine care prior to coming home with us. I wish I didn't feel conned. I wish for many things that Animal Friends was unable to provide my animal.
Hi Rae,
Please contact us so we can learn more about your adoption experience.
Positive experience: This place is awesome, we took our 1 year old Gray Dane in for a spay. They did such a great job with her, they informed us how long it would take, give us an overall health report. It was less expensive than other places we have checked out. Unfortunately we have had bad experience with our other Great Dane that passed away from bad supervising with meds at different veterinary services. Over all we are very happy about this outcome!!!
Thank you for trusting us with your dog's care Jonathan!
Fantastic experience: They were so thorough and professional, I felt like my baby was being cared for! They're true professionals & the affordable price did not effect the level of care including his procedure. We got there right at the 8 am check in and it took about 25 minutes before he was checked in. I would recommend anyone to take there furry companion there because they'll be in good hands. Thank you!
Thank you for trusting us with your pet's care Lindsay! We appreciate your kind review!
Negative experience: I've had both positive and extremely negative experiences with AFA. Most of the negative experiences surround my interactions with Mariah. It isn't often that I happen upon a supposed "non-profit" who are really just posing in order to pay a salary for a job they want and love. In this case though, Mariah is clearly that person. The trouble with that kind of power is that there is no real accountability in the end. I'm grateful to AFA for help with my animals - to an extent. Unfortunately, Mariah still asked and threatened to send me to collections knowing my income is less than $410/month. I don't receive housing help, don't have a vehicle, and other handicaps, yet, Mariah refused my help in grant writing (which I'm actually extensively experienced with, and offered for free), refusing to even consider it - like no - what's your experience, your portfolio, NOTHING. At this point, I consider AFA to be a joke - just a front for a paycheck for the CEO/founder. I hear she does good work - but when she refuses solid help and jeopardizes future funding due to poor business skills.....well. take it from there. In response to Sarah's comment, below - I would add that AFA claims that they help people who don't have resources to provide spay/neuter services. Yes, I agreed to the $40 fee, hoping for a tax refund since I survive on $400/mo. Before I could even get to that point, I was bombarded with threats of collections over $40. I explained to the staff that I'm disabled (and will likely received significant backpay, with which I would have been happy to support AFA with not only the $40, but also the emergency spay costs (nearly $600). I think the lesson here - and I hope it's one that hits home, is that you drove goodwill away through lack of understanding, judgement, and really poor assumptions. I haven't exaggerated my circumstances or income, but sadly, I also haven't exaggerated my disappointment with your operation. Having made $250k/yr in the past, surviving for 3 years on my IRAs and 401Ks, I'm not embarrassed to explain my predicament; nor to expect help that I previously paid into (social security) donated to (many non-profits) and contributed to (AFA specifically). My conscious is clear on calling out AFA.
Hello Faye,
It is disheartening to read your review, particularly your comments attacking Mariah, when we recently saved your dog by performing a lifesaving spay surgery for free after she was diagnosed with an infected uterus. Mariah's hard work made it possible.
You knew in advance that the cost to have your cat spayed in our clinic would be $40. If that was out of reach for you there should have been a conversation about it in advance of you receiving the services. Expecting you to pay for the services you received is good business. It is how we keep our doors open and help more than 13,000 animals each year.
As the Founder & Executive Director I find your comment about our mission being a front for a paycheck incredibly offensive. Your review is a disservice to the thousands of animals we help each year.
Sarah Swanty, Executive Director
Negative experience: Be aware, no matter if your dog is in heat or not they will try to tell you they are so they can charge you additional money and if your dog ever so slightly resembles a pit they will tag it at as Pit Bull. Update, and now because I’ve posted this they have told me they will no longer provide services to me! Guess they should try being honest, they didn’t like getting called out apparently!
Hello Nicole,
You were terminated as a client not because of this review, but because of yours and your partners consistently rude behavior with our staff. Just because we are a nonprofit organization does not mean we have to tolerate abuse from clients.
We do not lie about dogs being in heat. We are professionals.
Lastly, when your partner made us aware of the mistake on your dog's breed, we apologized and fixed it immediately.
Sarah Swanty, Executive Director
Fantastic experience: Amazing price to get my cat neutered. Great service, so easy, they come out to your car for literally everything. Don’t even have to unbuckle. I recommend anyone that needs to spay or neuter a pet to use this vet.
Thank you for trusting us with your cat's care and for your kind words Alina!
Fantastic experience: Works out great for us. Trust-Worthy, way less expensive, and the drive thru appointment worked out great! Brought my knitting and a podcast for the little bit of waiting and was happy as a clam.
Positive experience: My first review was bad because my kitten got diagnosed with FIP less than one week after I adopted her and her sister. Which I know it's not their fault and is an idiopathic disease. I was really sad, but they shelter was very understanding and let me know when my kitten passed that they would give me 'a deal' on the next one. I ended up going back a year later and doing a buy one get one. My 3 cats that I've gotten from them have all been amazing and healthy!
Thank you for talking with our Cat Adoption Program Manager about your experience. Please contact us at (970) 484-8516 or [email protected] if you would like for us to follow up with you again.
Fantastic experience: Got my cat spayed here. They did a wonderful job, and it was very reasonably priced. Highly recommend
Fantastic experience: This is a great organization. If you're looking to adopt I would go to the animal pet alliance. The animals are very well taken care of and the staff was very professional and helpful.
Thank you for choosing adoption, Cole! We're glad you had a positive experience with our staff.
Fantastic experience: Love it, people are super friendly, I was super nervous about my baby going in, but feel comfortable that he's in good hands. Thank you ❤️
Thank you, Valerie! We hope your pet is doing well.
Fantastic experience: These guys are awesome, I have taken my dog and cat to get fixed. They are honest, caring and don't bend you over on the price! Love them cannot recommend them enough
Thank you for visiting our clinic Rachel!
Fantastic experience: They took excellent care of my dog when fixing him. The price was also phenomenal! The best in the city!
We're happy to hear you and your dog had a positive experience in our clinic, Madeline!
Fantastic experience: These folks have been a lifesaver to the feral community that i have been caretaking for many years now, i can finally say that this is one community that is 100% population controlled and healthy. With the spay/neuter program and the kibble program i would have had to sacrificed the majority of my community crew for the greater good and i wouldnt have been a happy soul for doing so. We have been together for well on for some 15 yrs now and to force the old guys/gals to leave the only home would have been hard for me and them. But thanks to Josie and James especially i can be happy the cat family can stay together happy, healthy and controlled. Thanks guys.
Thank you for the kind review Jerame, and for taking care of our community cats!
Fantastic experience: The people who work for them are devoted to finding animals good homes. My kittens were healthy and you could tell they'd been well cared for in their transition from Texas to Colorado. We couldn't be happier!
Thank you Natalie! We're glad to hear your kittens are doing well.
Positive experience: All I have done was pick up free dog and cat food. But the people were so friendly. And they seem to enjoy what they are doing. Helping out furry friends.
Thank you for the kind review, Vlad!
Negative experience: I cannot say enough about how poor the quality of service and customer care is with the veterinarians who work with Animal Friends Alliance. I have never seen such poor work done, justified because the services rendered were low cost. The staff and techs volunteering or employed are very unprofessional and their patient relations are atrocious. Please do not donate in any capacity or support this business
Hi Christi,
We're sorry to hear you had a negative experience. However, we're not seeing your name in our system. Can you please email us at [email protected] to look into this matter further?
Fantastic experience: I adopted a hound mix from Animal House just before they became Animal Friends Alliance, and he is still one of the best dogs I've ever had. Furthermore, I have volunteered as a dog walker with their organization in the past, and I fell in love with the animals in their care. The organizations commitment to not only housing the animals but also feeding, training, enrichment, rehabilitation, and veterinary care is second to none. You will not find better shelter facilities in this state, and as hard as it may be to surrender an animal, they will provide for your pet better than any other shelter, rescue, or humane society. Furthermore, they rescue companion animals across the US and rehabilitate them on a beautiful plot of land in Fort Collins, Colorado, with the sole purpose of rehabilitating and rehoming animals that have no home or were surrendered by owners that lack the resources to provide adiquare cate. There are few organizations that deserve more commendation than Animal Friends Alliance, and I not only support them, I have devoted my own time to their efforts because I have full faith in their mission.
Thank you, Marcus! We appreciate your kind words and support!
Fantastic experience: Our vet we have been going to for 30 years wanted to charge $1,100 to spay our 2 puppies. Was so HAPPY with the price, compassion & knowledgeable staff. I needed to call back for a concern that ended up being nothing, but the doctor called me back immediately & not hours later. HIGHLY RECOMMEND!!!
Thanks for your review, T. We're glad you had a positive experience in our clinic!
Fantastic experience: You guys saved my puppy's life and cant ever thank you enough she was taken great care of and loved just like we love her
Happy we were able to help your precious pup! Hope she's doing well.
Fantastic experience: I took my Little Daisy to get spayed and they did an awesome job with her...They took such good care of her and the surgery went well and my Litte Fur Baby is doing great. Thank you so much Animal Friends Alliance you guys are Awsome ❤️
Thanks for the kind review H K, Glad to hear Daisy is doing well!
Fantastic experience: After calling around and more popular name brand pet locations we're trying to charge over $400 for spay and neutering for cats. I found Animal Friends Alliance gave them a call and within 2 minutes I had an appointment scheduled to get my cat neutered and they were offering a quarter of the price that others were quoting me. Some locations required a non-refundable examination of the pet beforehand. After vaccinations we needed a friendly and cost-effective place to take care of our cat. We will be using Animal Friends Alliance from now on and we'll go nowhere else. The staff is super friendly, very kind and very accommodating. The communication was top-notch I got a call back when I had questions even if they weren't able to answer the phones right away, we also communicated through email which was very timely and prompt.
We're happy to hear you had a positive experience with our clinic services and our staff Dillon!
Negative experience: We found the perfect puppy. It currled up on my son's lap and took a nap even. When I went to sign the paper work they said we couldn't because we have another dog of the same gender at home that is intact. My son cried the whole way home.
Hi John,
We’re glad we were able to work this out and make sure you could go home with your puppy! Could you please modify this review?
Fantastic experience: Words cannot describe how incredibly kind, helpful, and worry free the staff at AFA has made me feel about getting care for my dog. They are informative, personable, friendly and thorough. I would reccomend this clinic to anyone looking for care for your furry friend! I wish I could give more stars!
Thank you for your kind review Jericho, we appreciate your support!
Fantastic experience: They really care about animals. Getting vaccines and checkups is easy and fast. Didn't even get out of my car and they asked multiple times if I had any questions or concerns.
We're happy to hear you had a positive experience at our clinic Lief!
Fantastic experience: This program does wonders for the local animal community. We were able to have both of our pets neutered here and received their vaccines for an affordable price. The staff is friendly and kind and go out of their way to do good in the community. I am so thankful to have this program so close to home.
Thank you for your kind review Chelsea, we're happy we could take good care of your pets!
Negative experience: If I could give 0 stars, I would. I was told IN WRITING that my application for a specific dog was accepted and to come get her at the Taft Hill campus. We loaded up 2 wheelchairs, 4 people and a dog for the 45 minute ride. When I got there, I was told that the dog I was supposed to be picking up was actually in a foster home somewhere & there's a waiting list for her. Such a complete waste of our time, energy & money & they did absolutely nothing to make it right. I suspect a bait & switch scam. I would never adopt from such dishonest people!
Fantastic experience: This place is so awesome!! I am so glad I was able to take my kitty here to get neutered. The staff couldn’t have been nicer and more helpful and Jax came home in perfect condition! I don’t want to go anywhere else after this experience!! Thank you guys so much!!!
Thank you Danelle! Happy to hear your kitty is doing well!
Fantastic experience: Great place doing great things and helping a lot of people and their pets. Call them if you have need. Donate if you can. My vet quoted me near $1000 to neuter my dog. No way could I pay that. Animal Friends Alliance stepped in and helped me get it done for a fifth of that. I was so happy I donated every penny I had left so they could help the next person in need.
Thank you for your donation, and for trusting us with your dog!
Fantastic experience: Update: Brought my 85 lb dog here to be spayed and I will forever rave about Animal Friends Alliance! You cannot beat the affordability, and the care and information given is much better than even most private vets I’ve visited. I was called the next day to make sure my dog was recovering well. Very happy about every experience I’ve had here. Such a great & efficient experience I had bringing my kitten here to be neutered. Great phone customer service, was quick to get me in for an appointment, very affordable pricing, and kept me up to date with texts while my kitten was in their care. No complications and great results.
Thank you for your kind review and for trusting us with your kitten! I'm glad you had a great experience.
Negative experience: My son submitted not one but two applications to adopt a cat yesterday. He spent two hours with the cat and filled out an application in person and also one online as he was advised by the employees at the store that had the cat. They were unable to get a response from animal friends alliance to get an approval for him to take the cat home yesterday. He was told there were no more applications for the cat at the time he completed both applications. He received an email this morning that he was approved to get his cat. When he contacted the location to go pick her up he was told someone had come in and picked her up already. So I ask what kind of business practice is it to let someone else come in and adopt a cat when you already had approved her adoption to my son who specifically requested and applied for her yesterday. He was ready and willing to take her home at the same time he completed his applications. Dont fall in love with an animal here the alliance will adopt it right out from under you. NOT GOOD PRACTICE ANIMAL FRIENDS ALLIANCE!!
Pam, we apologize for the misunderstanding with our offsite host and are so sorry that this happened. We have since been in touch with our host to resolve the issue, and are happy to hear your son will be able to get the kitty he wanted after all.
Fantastic experience: This place is an amazing asset to the community offering up discounts for financially in need families who need assistance affording vaccines and spay/neuter for cats and dogs as well as an amazing food distribution program offered twice a month if needed. Great Great place can't recommend enough they are so helpful, friendly, accommodating, and professional. Donate if you are able, and if not, know that you're welcome to use the programs available to help our community.
Thank you for your support Erin!
Negative experience: I don’t know how Animal Friends Alliance was able to take down my reviews from last month, but they did. I gave them one star for the botched job they did on neutering my male golden retriever. Not once, but twice! They begged me to come back for a complete ablation because they ,eased up the first one, then botched that one! Charged me for it and even told me not to come back! I had three veterinarians see my dog after the procedures and all three said AFA really messed up both times. I’m sure this will be taken down as well, but I will continue to post it until they do a much better job of taking care of our beloved animals.
Hi Susan,
We're sorry for any confusion. We didn't take down your review. You left your review on Yelp, not on Google. We responded to your Yelp review with the following message:
We are sorry to hear that Bear needed additional services after his routine neuter procedure was conducted in our clinic. Our staff took excellent care of him, like we do with every patient we see. We treat our patients as if they were our own.
We send home detailed and clear post-operative instructions with all clients, and it is imperative all instructions are followed and all medications are given as prescribed to ensure a fast and complication-free healing process.
If these important post-op instructions are not followed, there can be issues with the healing process, and we are sorry that this was the case for you and Bear. While we are no longer willing to work with you, we will gladly provide Bear's veterinary records to whomever takes over his care.
We hope that Bear feels better soon.
Fantastic experience: Super helpful and clearly caring. They talked me through how to trap a feral to take in to be neutered and sent all kinds if helpful information. Great people!
Fantastic experience: The wait was long, almost an hour, but the staff was efficient and informative. My cats are skittish, so having a car line instead of going inside worked well for them and us.
Fantastic experience: This is a wonderful organization. It is the best place around to adopt a cat or dog. The staff and volunteers really care about the animals and put the animal's concerns first. The place is a very nice well run facility.
Thank you so much for your kind words! We appreciate your support!
Fantastic experience: I’m blessed to have this organization in my life!
Fantastic experience: Wonderful organization, I adopted my little girl about a month ago from them.Her name was Tea cup, now Suzy I was so impressed that the people that work there really care and love everyone of their little rescues The shelter was clean and did not smell terrible which in itself is quite the feat. We absolutely fell in love with our newest little girl. Suzy gets along great with our other fur baby Sophie, and she fit in perfectly right from the start. She is the light of my life and continues to amaze me with how smart and loving she is. I can not imagine a day without her. Thank you for bringing her from Texas so we could find each other
Thank you, Rossi! We are so overjoyed to hear that Suzy is part of your family! Thank you for giving her a loving home.
Fantastic experience: We are so lucky to have this service in our community! AFA allows everyone to be able to have, and take good care of their beloved pets. And the fact that I don't have a bunch of feral, unfixed cats in my neighborhood shows what great work they are doing.
Fantastic experience: This non-profit excels at helping the community by providing low cost clinic services. The staff are super friendly! I've caught a number of feral cats and taken them there for TNR services. What a wonderful organization to help our communities.
Fantastic experience: Wow, what an amazing deal and care for my 8 month old kitty's spay. Easy online scheduling. $50 deposit. Detailed instructions over email and text. Drive up with pet, curbside checkin, hand animal over. Pick up a similar easy experience. Pay online. Spay $75, to get all shots and spay $150. Able to spay kitty while in heat. Handed Kitty in carrier over to me through car window. My kitty is doing amazing, not to groggy, 3 day pain medication on board. They called to check in day after. Incisions clean and glued. Kitty leaving it alone. Very satisfied with these people! Highly recommend! Going back in a few weeks for follow up boosters. Inexpensive. Photos post surgery of kitty.
Nicole, we are so glad we could help your kitty!
Fantastic experience: Absolutely wonderful people who take amazing care of your pets and actually care about animals. I've taken 5 cats for spay a neuter here and they've been just exceptional. My kitten Finn aspirated some stomach fluid into his lung after his surgery and they put him on oxygen, extra antibiotics and sent me home with oral antibiotics for no extra charge. The PAL program is amazing if you qualify for some help with the bill. Please consider adopting or donating from these guys. It's thanks to them that Finn is still here.
Lauren, it was our pleasure to help Finn! Thank you for the kind words.
Fantastic experience: We love Animal Friends Alliance!!!! We adopted our first kitten Luna (originally Spirit of Halloween) and fell in love with the organization. Later on, in 2021 we rescued Sparkles our second cat. We also adopted our sweet dog Toby (originally Townes) in June of 2022. Just recently, we rescued a super skinny, very sweet and pregnant black kitty. We named her Willow and decided to have Animal Friends Alliance help us adopt out the kittens. We love rescuing animals and couldn’t think of anything better than to help even more cats!! They were so nice and that’s when we became fosters. It has been the best experience EVER and we will continue to help more and more cats and dogs!! Thank you for all that you do! I definitely recommend Animal Friends Alliance. They take exceptional care of all of the animals they rescue!
Fantastic experience: The spay/neuter and vaccine clinics at AFA are the best! They beat any other vet's prices by miles, and their competent vets didn't bat an eye when my Newfoundland turned out to be cryptorchid, which requires a more complex surgery than a typical neuter. It's great to know that we're supporting a non-profit every time we take our pets there, too.
Thank you so much for the kind words and for your continued support! We're glad to have been able to help and happy to hear you've had a great experience!
Fantastic experience: Took our puppy here for a spay and are really glad we did. Everything went great from drop off to after care. I can’t believe how small the incision is. Aside from loving the extra attention she doesn’t seem to be affected at all. Thanks to all the staff involved!
Thank you for trusting us with your puppy! I'm so glad you had a great experience.
Fantastic experience: This is such an awesome place. Such a caring place for cats and dogs. I love the staff and how they truly care about getting a cat or dog a furever home. Just a note sad note. Poppy Kat, who I adopted in 2011 has passed away. Don't be sad, I had a good life with my mom for 11 years. Thank you AFA for giving me Pops. She will be always and forever in my heart.
Thank you, Kathy. <3 And thank you so much for giving Poppy Kat such a wonderful life.
Negative experience: I adopted a cat from AFA in 2020, and while the cat is amazing I’ve been unimpressed with the facility and customer care. The facility was flat out dirty, which is surprising because it’s a vet clinic in addition to a shelter, and you’d think cleanliness would be a priority. At the time I figured maybe because of covid it was harder to keep the place up and things would improve when the situation got better. Well I went in the other day and it was just as bad if not worse than the last time! To make matters worse the guy they have managing the place is equal parts rude and incompetent; he clearly has no business being in a customer care centric role.
Hi Jamie,
We are having trouble finding a record of your visit to our clinic. Will you please contact our Director of Community Pet Resources at [email protected]?
Fantastic experience: I have been both a foster and adopted from the Animal Friends Alliance. It's amazing to see how far they've come over the years and how many lives they have changed! I know ours has changed with our new kitten, Huxley!
Thank you so much for your kind words, Brittney, and thank you for fostering and adopting! Congratulations to you and Huxley!
Fantastic experience: This is a fantastic place they really care about your pet. I took my little Fox Terrier in to get spayed and they did the blood work, heartwork test, all of her shots, spayed, collar, and medications for a good cost. They contacted me a couple of days later to check up on her. The vet tech was great explained everything to me when I picked her up, they send electronic records as well as gave you paper records. I totally reccomend this place.
Thank you so much for trusting us with your pup, Michele! I'm so glad you had a great experience. Thank you for sharing your kind words!
Fantastic experience: My sweet boy, River, got neutered on 8/23/22. They took such good care of him. Thanks, y'all!
Fantastic experience: Got my dogs spayed and neutered here and they seriously did such an amazing job for such a good price, everyone was so kind and my dogs healed so fast with no complication. Would definitely recommend to others in the future!
Fantastic experience: This rescue has it going on, what at organized and awesome facility these people have and the people as well. I felt very comfortable surrendering some orphan kittens that I had found knowing they would be taken good care of and know they will find great homes.
Thank you so much for your kind words, Darcy, and thank you for helping the kittens! We are so happy we were able to help.
Fantastic experience: When I rescued this beautiful dog, Sullivan one year ago he was six months old. He was a mess, horribly trained, didn’t have respect for people, chewed things up, was not potty trained, and overall was clearly a dog that was not loved before. One year later, this 115 pound Great Pyrenees golden retriever mix is the best dog I could have ever asked for. He is so full of love and kindness, and all he wants to do is make the people and dogs around him happy. He has seen a complete 180 degree turn around in his life, and doesn’t go a waking minute without a massive smile on his face. This would have never happened without Animal Friends Alliance, and I urge all that want to change a pets life to rescue a dog from this shelter. You can tell everyone working here really cares about finding their pets a perfect fit. It has changed my life and my dogs life forever.
Thank you so much for sharing your story! I am so glad we could help you find the perfect friend. Thank you for giving Sullivan such a wonderful life and thank you for being an advocate for adopting homeless animals!
Fantastic experience: We brought our girl Cleo in to be spayed, and they were great at communicating before and after the spay of what care she needed. Little Cleo is doing great! We're so thankful.
Thank you so much for trusting us with Cleo! I'm so glad you had a great experience and that she's doing well. Thanks for the kind words and for being a responsible pet parent!
Fantastic experience: Well this still makes me tear up just thinking about it one of my best friends. But I know that they were going to find her a good home or she will be loved very dearly gonna really miss my Ziggy dog I wish I could’ve figured things out so I could’ve kept her
Fantastic experience: Brought home our new fur baby today. Highly recommend over getting a free kitten. Even though it's $200 that includes everything. Spray or neutering, shots, food, litter, free vet appt, insurance for a month...
Fantastic experience: We love visiting and spending time socializing with all the felines in the cat room. The rescues here receive exceptional care and the place is very tidy. If you are looking for a cat or kitten I highly recommend the Animal Friend Alliance here in Ft Collins.
Negative experience: If I could give 0 stars I would, absolutely terrible service. Took my dog in to get neutered and I got a call saying they snipped a major artery by “accident” and had to do emergency surgery, almost killed my dog. Took him back for vaccinations, to give them a second chance, and they forgot to give him a test that was paid for in advanced. They did schedule me to come back in and take the heart worm test that I paid for and they never called or emailed me results after about 3 weeks. I had to call for results myself. Absolutely terrible service, very unprofessional. Will be looking for a new vet asap. I’d rather pay thousand and thousands of dollars for the proper vet, instead of wasting my time at this poor excuse of a pet clinic. I highly recommend people do their proper research before taking any of their pets here. The service is more quantity over quality. My dog is a part of my family and to be treated like that is absolutely uncalled for. Will be finding a new clinic. Terrible service, Terrible communication. They didn’t even apologize… 100 thumbs down
Hi Manny,
Thank you for taking the time to write a review. I checked with our clinic team about your visits and our follow-up conversations with you. I hope we communicated with you at the time that your dog was not in life-threatening danger at any time during surgery, though I know any complications with a beloved pet are scary. It sounds like he has now healed and is doing well. If you have any questions, our vet or Director of Operations would be happy to talk to you again. I'm very sorry for the repeated negative experiences you had and apologize for our mistakes. We have discussed the issues with staff and have taken steps to make sure we are always providing the highest quality of care to the animals who come to us and the best possible service to the families who love them. Again, thank you for your feedback and if you have any questions or wish to discuss your experiences further, please contact our Director of Operations at [email protected].
Fantastic experience: Best place by far to take your pets for spay or neuter!! They are resonably priced and all costs are up front. I took both of my girls here and they did a magnificent job making sure that surgery went well Before and After! They even took the time to do a full evaluation of both and sent notes in the aftercare paperwork post surgery on what they found or needed to be worked on beyond the procedure. I HIGHLY recommend this facility! I honestly wish they were a full vet clinic, they are that amazing!
Thank you so much for the glowing review, Nicole! I'm so glad you and your pets had a great experience at our clinic. Thank you for trusting us with your girls!
Fantastic experience: Adopted our lovely Siamese cat, Nylah (formerly named Buzz) here back in February. ❤️ It was a little bit of a process for her to settle in here at home because of her previous traumas, but she’s really come out of her shell and has opened up tremendously to me and my mom. She now never leaves either of our sides and loves lounging around and being spoiled with cuddles! We absolutely adore Nylah and are beyond blessed she ended up in our laps, metaphorically & literally. The experience this shelter has is amazing & is what I feel every shelter should be like. Very clean environment and everyone was very informative on the entire adoption process. You can truly tell they care about their animals. Would highly recommend if you’re looking to adopt a pet in the Foco area!
Thank you so much for your incredibly kind review, Marlee! I am so glad that you had a great experience and we are so glad that you've given Nylah the perfect home. She is a lucky kitty! Thank you for adopting.
Fantastic experience: This place is the best place to go if you need help financially for spay and neutering and shots, for your fur babies. It is hard to get in do to Covid but they have kind and loving staff to care for your family. Yes pets are family. They have a food bank option for your pets as well.❤
Thank you so much for the kind review, Olivea! We are so grateful we are able to help folks care for their fur family!
Fantastic experience: This is really a place to get your forever furry friend. They're super helpful and supportive of their customers. I had an incident with my cat attacking me and my partner a couple times that I almost decided to return her. I brought her to the shelter, but was still very conflicted and emotional. Someone there was willing to talk to me and helped me decide to keep working with my kitty. They even gave me a follow up call to see what I was going to truly decide and reassured me that I can always bring her back if it didn't end up working out. That I could be at peace knowing she'd be well taken care of with them. Things are going smoothly so far with my cat as I'm doing my best to accommodate her boundaries and triggers. I'm honestly considering on adopting another cat from them to give mine a friend to play with. 10/10 Recommend !!!!
Thank you so much for the kind feedback, Selena! I am SO glad we have been able to help!
Fantastic experience: I adopted my dog here several years ago, and it was the best decision I ever made. They do fantastic work, and go above and beyond to make sure all pets go to good homes.
Thank you so much for adopting, Brett! And for your kind review!
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