Second Chance Animal Services Community Veterinary Hospital
Información sobre Second Chance Animal Services Community Veterinary Hospital
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-16:30
- Martes: 8h-19h
- Miércoles: 8h-19h
- Jueves: 8h-19h
- Viernes: 8h-16:30
- Sábado: (closed)
Discover Second Chance Animal Services, a nonprofit founded in 1999. We provide high-quality veterinary care, adoption, spay/neuter services, and more across our Community Veterinary Hospitals. Last year, we helped over 49,000 pets live better lives. Learn about our affordable care for underserved communities and our commitment to animal welfare. 501c3 tax-exempt organization
Second Chance is a very different animal welfare organization, and one of New England’s largest. Each year, we make a difference in the lives of 64,000+ pets through programs that keep pets out of shelters…and with the people they love.
Second Chance is a very different animal organization that provides programs to help in every way possible to make lives better for pets. We make a difference in the lives of over 64,000 pets each year.
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Recognize a Loved One or Special Pet at Second Chance Second Chance Animal Services helps more than 64,000 pets each year through adoption, veterinary care, spay and neuter services, training, […]
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Second Chance Animal Services operates high quality veterinary hospitals in Southbridge, Springfield, Worcester and North Brookfield. Our hospitals are open to everyone and offer subsidized rates for qualified households as part of our Community Healthy Pet Initiative.
Servicios
Second Chance Animal Services Community Veterinary Hospital: Opiniones
Experiencia fantástica: Great place to find your next best friend! The facility is clean and cozy. The staff are helpful and knowledgeable. I highly recommend a visit.
Thanks for sharing your experience James!
Experiencia fantástica: Friendly, knowledgeable,, caring, gentle and overall a great team they have there!
Thank you for your kind words Theresa.
Experiencia negativa: Don’t go here!!!!!!! i brought my dog in because i thought he got bit by another dog at daycare, my daycare reviewed footage and there was no bite that took place. They put my dog on 45 day rabies quarantine because they couldn’t determine if it was from a dog or small animal (chances of a small animal coming into a dog daycare fence is slim to NONE) … Turns out my dog was scratched by his crate while being in there the night i found the wound. i showed the imagines of this to them and they “ didn’t feel comfortable “ taking him off 45 day quarantine. The animal control in my town was more than happy to release my dog from this quarantine after pictures were provided, but this vet refused. While i was in the room with my dog the vet didn’t even confirm it was from another dog, she just went off what i thought was true, So now my dog has to suffer for a self inflicted wound. Also, good luck trying to call this place because they always put u on hold. i stayed on hold for 20 mins before i hung up, called right over again and the phone was answered. I seen them do this while i was waiting there, place u on hold and talk to one another. Skip this place and find somewhere that actually cares for your dogs mental wellbeing!
We are sorry this experience has been so stressful for you and your dog.
Based on the exam and the information available at the time of your visit, our veterinarian was unable to confirm the source of the wound. When a wound cannot be definitively identified, state regulations require it to be treated as a wound of unknown origin, which carries a 45-day rabies quarantine. After reviewing the photos you later provided, there was still no definitive evidence to change that medical recommendation.
We also understand your frustration with phone hold times. Call volume can be very high due to the great demand for veterinary care in our community, and we are actively hiring additional staff to improve communication and reduce wait times.
Experiencia fantástica: Takes great care of pets, spends time answering questions, and I always feel comfortable with my animals in their care. Also it's nice to have a place that takes care of my bunny too!
Thank you for sharing your experience Hailey! It's an honor to help you care for all your pets.
Experiencia fantástica: Words cant express how grateful I am for this place! Absolutely everyone who handled Duck did so as if he were their own - with love and care and compassion. They truly went above and beyond for my little guy. He went in for UTI issues and needed a neuter and bladder stones removed. It went so so smoothly thanks to the empathetic and passionate staff at Second Chance. Thank you thank you thank you. He can't wait to see everyone again at his two week checkup. Recovery pic attached :) <3
We are honored to help you care for Duck and we look forward to seeing him again, too! As a compassionate team of animal lovers, we truly fall in love with every pet we meet. Thank you for your kind words.
Experiencia negativa: Its sad, ive brought probably 9 to 10 animals here ti get spayed or neutered. We'll here is what happened. We went to schedule out puppy to get neutered. At the time he was just iver 9 months,he is a black lab who was 66lbgs at that time. Well they said to wait till December. We said okay and proceeded to bring him. We'll when he went he because 86 lbs which is 6 lbs over thier threshold for the clinic. I guess I understand that but what I couldnt understand was they daid it would be just a little bit more expensive and to come back for a consult that they said wouldnt cost anything. They turned that into telling us because he is 6lbs iver weight they needed 2 additional people to move him. You know 3lbs per person. And it went from 322$ to 825$ I said no thats crazy why would you say its a little more expensive then its more than double. They then charged me 65$ for the exam. Place is a joke. Unless your going to the clinic dont go. Most of them have an attitude to begin with.
We are sorry for the frustration you experienced and appreciate the opportunity to address your concerns. We also recognize that you have entrusted us with the care of many pets over the years.
Our high volume spay and neuter clinic has strict weight and age guidelines that are in place for patient safety and efficiency. Your dog was originally scheduled within those guidelines, but when you rescheduled the appointment and he was seen in December, his weight exceeded the maximum allowed for the high volume program. At that point, he no longer qualified for that service and required a wellness neuter, which involves additional staffing, monitoring, anesthesia support, and recovery protocols.
We understand how upsetting it can be to hear a price that is significantly higher than expected. While our team always strives to explain cost differences clearly, we regret that this felt vague during your visit. Once your dog no longer met the high volume criteria, we scheduled a surgical consult so that a veterinarian could evaluate him and provide an accurate estimate based on his size and medical needs. That consult did take place, and the exam fee reflects the time and medical assessment provided by our clinical team.
We would also like to clarify that your high volume neuter deposit was refunded, and additional fees unrelated to this visit were removed from your account as a courtesy. You were only charged for the exam that was completed.
Our staff is committed to treating every client and patient with respect while prioritizing safety and quality of care. We are sorry that this experience did not meet your expectations, and we appreciate your feedback. If you would like to discuss this further, we welcome you to contact our hospital leadership team directly so we can address any remaining concerns.
Experiencia fantástica: Absolutely great job with my baby girl I will never stop taking my animals there such nice caring people
Experiencia fantástica: Best vet in western ma ! Dr Jachlynn Fix and her whole team are the kindest most, caring you can find. They did a emergency surgery on my dog for kidney stone blockage, From the minute we walked in my dog was treated with urgency. I Cant say it enough, THEY ARE THE BEST AT WHAT THEY DO, YOU WILL NOT FIND A BETTER VETINARY CLINIC
Douglas, thank you for sharing your story. We are honored to help you care for your dog and humbled by the support that makes our work possible.
Experiencia fantástica: I can’t say enough positive things about the North Brookfield location and Worcester location both gave me and my dog full satisfaction from beginning to end. I didn’t really know how any of this was gonna work out with all her tooth extractions with the cost and they made such a stressful event, such a calming calming experience and they worked with us throughout the whole journey and our dog did great and I would recommend this vet to anyone that wants a place that’s trustworthy and very caring and supportive everyone that we dealt with between the technicians the intake for consultations the dentistry in the front desk at both locations went above and beyond. They took great care of my senior dog, and they took great care of us and they finally gave us a piece of mind that we had been waiting for now our elderly dog is on the road to recovery and will live a better life due to them, thank you so much
Thank you for sharing your experience with others. Dental procedures can make such a difference for aging pets. We're glad to hear your dog is recovering well. It's an honor to help you care for your pet.
Experiencia fantástica: Top notch care at affordable prices - which is everything
Thank you for your kind words! It's an honor to help you care for your pet!
Experiencia fantástica: These folks are heroes. They took care of my Ellwood from his young years, and put him down with us this past Tuesday. ❤️
We are so sorry for your loss. It was an honor to help you care for him. You gave him a wonderful life.
Experiencia fantástica: Wonderful place to bring your kids yes!
Experiencia fantástica: Brought my dog to be spayed and was a great experience. She is recovering and doing will.
We are happy to hear she is doing well. It's an honor to help you care for your pet.
Experiencia fantástica: Adopted this sweet girl
Experiencia positiva: Treated me liek I didn't know what im talking about.. rude. And subjective to favoritism
Experiencia fantástica: Just wanted to give a shout to Dr. Clarke for her amazing skills! She helped my Sheeba through a painful process in literally minutes. Thank you so much for your expertise.
Thank you Edward, we will be sure to pass your kind words along!
Experiencia fantástica: Incredible work from great people. My dog Kuma needed a spay and gastropexy but it was hard to find a vet willing to do this. Second Chance was happy to do it and they are great people. I drove four hours round trip for this surgery and I would do it again in a heartbeat
Experiencia fantástica: Hello my Name is Joseph there's a woman Mary that's work at the front answering phones she is the most wonderful woman I've ever met i was on the verge of crying because I'm worried about my pregnant cat she is my emotional support animal but Mary as kind as she was asked me the signs my cat were giving and she said they were all normal and reassured me that she will be OK but if there is an emergency to contact an emergency vet clinic please acknowledge Mary she is wonderful
Thank you for your feedback.
Experiencia fantástica: Overall, a great experience with very helpful and knowledgeable staff. Everyone is so caring and answered all my questions and concerns before and after the procedure for my current foster dog.
Thank you for your feedback Michele.
Experiencia fantástica: My experience was so nice and very informative and kind. They took very good care of my furbaby. Prices were affordable, and the facility was very clean and nice. Highly recommend!
Thank you for your kind words! It's an honor to help you care for your pet.
Experiencia fantástica: Very nice service I call when my dog is sick I get quick appointment all staff is so polite and Brandon is very happy and funny
Thank you for your feedback. It's an honor to help you care for your dog.
Experiencia fantástica: Love it here. This is where I bring my girl for everything. It's really a huge help to me to have an affordable clinic near me to bring her. I'd rather my money go to them, since they're also a shelter, rather than a regular vet's office. Everyone's always very nice, my dog doesn't mind going there which is huge, our other dogs have been to vets & groomers that they did not want to go back to for whatever reason. And she always leaves happy, even after her shots. They're great here. Pet approved
Thank you so much Julia! We're honored to help you care for your pet and look forward to seeing you both again in the future.
Experiencia negativa: 4 yrs my dog has come here after today i will not return staff was rude and in ahurry
Laura - we were unable to find you in our system. If Second Chance in North Brookfield is the correct veterinary hospital, we are sorry to hear that we did not meet your expectations. We would like to learn more about your experience so that we can address the situation and improve the experience for all our clients. Please email us at [email protected]. Thank you.
Experiencia fantástica: Great people, super friendly, always helpful and cheerful. Thank you all for being there!
Thank you Nikolai!
Experiencia fantástica: First, let me say they go by your income.! Second they are very professional.Their hospital is very clean.The staff is very caring and uthe standing and will not do anything until they give you a rough idea of a price but they also want to get to the root of your pet's problem!
Thank you for sharing your experience Kevin! We are honored to help you care for your pet!
Experiencia fantástica: Setting up the appointment was easy through the Otto app. Drop off and pick up went quickly. My fur baby came home like nothing even happened.
We're so happy to hear your fur baby is doing well. Thank you for your kind words.
Experiencia fantástica: They absolutely saved my cats life with emergency surgery, when all other options were not viable, they worked with me when my gps took me to the wrong location. I am so thankful for these incredible people.
Thank you for your kind words. It's an honor to help you care for your cat and we are so happy she is doing well.
Experiencia fantástica: Best prices and best care! I took my two kittens here to get neutered and it was a great experience. From the initial phone call to the day of our surgery, communication was great. I felt like I knew what to expect and how to properly take care of my kittens post surgery. I am grateful to say they are doing well and healed perfectly. I would highly recommend second chance animal services! The staff was amazing!
Thank you for your feedback Bri! We are honored to help you care for your kittens and look forward to seeing them in the future.
Experiencia fantástica: My dog had surgery the end of feb and everyone there was fantastic every step of the way and loved her so much!! Thank you for everything
Thank you for your kind words. It's an honor to help you care for your dog.
Experiencia fantástica: Had my baby girl spayed today, everything was simple, smooth, communication was great!! Aftercare instructions via video was also excellent. Something you can refer back to should you wish to. Everyone I met and spoke to was so kind! My girl is calmly resting after her busy day and procedure!! Myself and Clover thank you very much!!
Thank you so much for your kind words. It's an honor to help you care for Clover.
Experiencia fantástica: I went there and they help a lot with my dog and the staff is amazing and comprehensive with me even i don't speak well in English, I driving one hour and do again no matter how many times for my dogs have the better treatment, where i live they charge like a brand new car. But thanks God and second chance the price was reasonable and they help me a lot. Thanks again for everything I cant stop crying for this God bless this place and all the staff ❤️
Thank you Jamelyn. We are so happy to be able to help you care for your dog.
Experiencia fantástica: Just started bringing my dog Buddy to this wonderful veterinary hospital. I am so grateful for their services at prices that are affordable. I rescued my little guy, he was goi g to end up in an animal shelter & the person I saved him from didn't have any information on him. I thought of second chance immediately. Got him signed up for his basic shots & microchipped. Followed up in 2 weeks for a booster shot. He will be going back soon to be neutered as well as groomed. Just really cannot speak better about this place. My mother also just adopted the cutest black Maltese from here named Toto. She had a great experience with her adoption! What's even better is her Toto and Buddy are friends! They get along great and play when they get to visit each other! Thank you to everyone at Second Chance for what they do! You are valued and appreciated!
Thank you for your kind words Katie. It's an honor to help you care for Buddy.
Experiencia fantástica: Exceptional Care and Compassion I cannot express enough gratitude to Dr. Hamilton and the entire team at Second Chance Animal Services for their outstanding care of my precious teacup Chihuahua-Poodle mix, “Cute.” When Cute faced a severe health crisis, I was overwhelmed with fear and uncertainty. From the moment we arrived, Dr. Hamilton’s expertise and genuine compassion were evident. He took the time to thoroughly explain Cute’s condition and the necessary treatment options, ensuring I felt informed and reassured. The staff at Second Chance Animal Services were equally remarkable, providing a warm and supportive environment during a very stressful time. Their dedication and professionalism were instrumental in Cute’s recovery. Thanks to their exceptional care, Cute is now back to her playful self, bringing joy to our family every day. I wholeheartedly recommend Dr. Hamilton and Second Chance Animal Services to any pet owner seeking top-notch veterinary care. Their commitment to animal welfare and the well-being of their patients is truly commendable.
Experiencia fantástica: Superb . They help my puppy, they were so kind, and so understanding. I am so THANKFUL for them
Thank you Dana, we are honored to help you care for your puppy.
Experiencia fantástica: Second Chance is a great place to take care of all your veterinary care as well as offering rabies clinics and a fenced in dog park outside. A bonus is that they are just down the street from where I live and have two other locations in the area plus an animal shelter! Always have had great care for my pups here.
Experiencia fantástica: Great job, friendly faces except 1 lady who is not too confident around dogs
Thank you for your kind review and for recognizing our team’s efforts! We appreciate your feedback and want to assure you that we’re supporting all our staff as they continue to grow in their roles. The team member you mentioned is new and working on building confidence, and we’re grateful for your patience. Your support means a lot as we strive to provide the best care for pets and their families. We hope to see you again soon!
Experiencia fantástica: Love Second Chance! We've been bringing our pets there for years now and they have always done such a fantastic job with them. They are all so caring and loving towards them.
Experiencia fantástica: Affordable, professional, caring, informative & all around just fantastic. I had no worries when I left my Rose there for a few hours. I was confident they'd take the best care of her...aaaand they did. She's home recovering & healing. Last week I thought for sure I'd lose her. She was seen on Friday by Sunday still a bit wobbly but 100% better than she was. Thank you!
Thank you for your kind words Teresa, it's an honor to help you care for Rose.
Experiencia fantástica: Staff was awesome. Polite, caring, thoroughly explained details of procedure and cost ahead of time. I felt very comfortable leaving my girl here for her surgery.
Thank you for your kind words, it's an honor to help you care for your pet.
Experiencia fantástica: One of our dogs was really sick. We were in and out of VEG 3-4 times a week. Second Chance took us in immediately for surgery saved our poor boy! He's doing great! Many thanks to all the wonderful staff from the front desk to Dr. Jackie and the Techs. Thank you so very much!!
We're so glad to hear he's doing well. Thank you for your kind words.
Experiencia fantástica: Today was my first visit to Second Chance, and I brought my dog Buster in. They were excellent and really cared about what he needed and they even applied for a senior dog grant on my behalf, which covered a good portion of the visit and his upcoming surgery! Their income based program is a god send because without it, I may have needed to put my little buddy down. So thank you second chance, you guys really went above and beyond and I couldn’t be more grateful! See you next week!
Thank you so much for your feedback. We are honored to help you care for Buster.
Experiencia negativa: Rude Customer Service. and Turned away end of life care for my cat because time lapsed from the last visit. So sad. I have always recommended your services and care. Donated when I could. Fostered to adopt a Treewalker Coonhound.
We are deeply sorry to hear about your experience and the loss of your beloved cat. Losing a pet is never easy, and we understand how difficult it is to seek care during such a heartbreaking moment.
At Second Chance, we strive to offer compassionate care to every pet, and it’s disheartening to hear that you felt let down during this difficult time. We have certain policies in place to ensure the health and safety of all animals, but we recognize that every situation deserves extra understanding. Your past support—whether recommending our services, fostering, or donating—is deeply appreciated, and we want to make sure no loyal supporter like yourself feels let down.
If you would like to share more details or discuss this further, we are here to listen. Please reach out to us directly at [email protected].
Thank you again for your dedication to Second Chance and for giving us the opportunity to reflect and improve.
Experiencia negativa: I had brought my dog to get spayed by them last Monday. I was told she has a heart murmur and 4 vets looked at her and it's confirmed. Told me to go see a cardiologist because they were that "worried". Brought her to a vet paid the fees and all, and guess what no heart murmur!!!! Which I'm super relieved but here's where my issue falls was it because of her breed? because she's a Dalmatian or maybe she growled a little when she went into the back. She is the sweetest dog and gets scared so that's how dogs show emotions if she was muzzled I would have been fine with it. At the end I'm just irritated that I drove an hour to be told false information and not to mention terrified me
Our veterinarians always prioritize the safety and well-being of every pet. Recommendations we make are with the best intentions based on the information we have at the time of the examination.
We’re relieved to hear that your dog received a clean bill of health from the cardiologist. Sometimes, additional testing or a second opinion can provide more clarity, especially with conditions like heart murmurs that can vary in presentation. We understand how concerning it can be to receive unexpected news about your pet's health and are sorry for any distress this may have caused you.
If you'd like to discuss this further, please feel free to reach out to us directly at [email protected]. We’re here to help and want to ensure all our clients feel confident and supported in their pets' care.
Experiencia negativa: Terrible. Not sure why anyone would want to go here with the customer service. And if you have only brought your pet her for vaccines and are not a regular patient they treat you like dirt. Not helpful one bit.
Thank you for your feedback. We understand how frustrating it can be when you can't get an appointment right away. Our priority is to provide the best possible care for all our patients, and due to high demand, we sometimes have to book appointments several weeks in advance for new patients. We want to clarify that a visit to our vaccine clinic is different from a regular office visit, similar to how a flu shot clinic is separate from a doctor's appointment in human medicine. This means that pets seen only at our vaccine clinics are considered new clients when booking regular appointments. If your pet is experiencing a health issue that has been ongoing or is causing discomfort, we recommend seeking urgent care to ensure your pet gets the immediate attention they need.
Experiencia fantástica: Absolutely amazing, friendly, and professional group of animal lovers. They took care of my Peanut and she is alive today because of them
It's an honor to help you care for Peanut. Thank you for your kind words.
Experiencia fantástica: Had my dog neutered there. Staff was professional and kind. Highly recommend them
Thanks for your review Thomas. It's an honor to help you care for your pet.
Experiencia fantástica: Great people. We had found a kitten needing our help and they were very quick to see us, very kind, got her the emergency surgery she needed right away Thank you!! Pearl is doing great now!!
We are so happy to hear Pearl is doing well. Thank you for your kind words.
Experiencia positiva: I was searching for an affordable place to have my cat spayed. I found out they have a spay / neuter clinic and they were affordable. They also clipped her nails and gave her a 3 year rabies vaccine. They did a great job with my baby. I was so nervous for her but the staff let me know she was in great hands. I would recommend them to anyone..
Thank you for your feedback, it's an honor to help you care for your pet.
Experiencia fantástica: Wonderful service and very caring staff. Reasonable pricing. Highly recommend. Took great care of our fur baby!!!
Experiencia fantástica: Knowledgeable and friendly staff. Cheaper than most places. Good place to bring your pet
Experiencia fantástica: This place is great. It’s local, cheaper than anywhere else, vets are kind, appointments are quick, techs are fast and knowledgeable. It’s not perfect like any other place but I’ve brought 4 animals here and had good experiences overall with each of them. Even got a personal card when I had to put my Guinea pig to sleep.
Thank you for your feedback Jasmine. It's an honor to help you care for your pets.
Experiencia fantástica: I've had my male dog and male cat neutered here. The staff is great and the procedure went very well.
Thank you for your feedback. It's an honor to help you care for your pets.
Experiencia fantástica: Great service. Very knowledgeable. Text and call follow-up from them to check on the pups recovery
We appreciate your feedback Wayne.
Experiencia positiva: We were there for an unfortunate event, how ever the vet that worked with us was completely honest, thorough and kind!
Thank you for your kind words. It was an honor to assist you.
Experiencia fantástica: Very pleased there is a vet hospital that does spay or neuter for a reasonable amount. Wish all vets would lower their cost so maybe there wouldn't be as many full shelters. Would highly recommend.
Thank you so much for your kind words. It's an honor to help you care for your pets.
Experiencia fantástica: Got my new rescued pit bull, Gimli, neutered through their pit fix program. Also got his nails trimmed and got him microchipped. It only cost a little over $100 for everything and that was including a $10 donation to help fund the program! This program is fantastic! The staff was very friendly and the neutering went smoothly and he healed up great! Everyone who has a pit bull should use this program, especially if you can't afford going to your normal vet for fixing your doggo! This makes it affordable for everyone. I'm so happy I could save money and do what's best for Gimli. There are way too many pits in need of homes. Please be a responsible pit mom or dad and spay/neuter and donate if you can to help fund this wonderful program! Thank you to everyone at Second Chance! Including a picture of Gimli (beige and white pit) and his sister Willow (brindle pit/boxer) so I can share their cuteness with everyone!
Experiencia fantástica: Everyone is so friendly here. They all love meatball. I never have a problem getting my dog in for an appointment, and they are great at returning your call.
Thank you for your kind words Susan. It's an honor to help you care for Meatball!
Experiencia fantástica: Second chance is a big part of my life I have 1 dog and 4 cats when I lost my other dog GRACE ELIZABETH on December 20th of 2023 they where there for me all the way very supportive and understanding I totally recommend them to anyone
We're so sorry for the loss of your beloved Grace Elizabeth.
Experiencia fantástica: This place is the best not only with your pets but the owners to. I had to put my dog down due to cancer and it was an incredible experience not only do they give you private time with your pet before they are put down but also afterwards.
We are so sorry for the loss of your beloved companion. Thank you for your kind words.
Experiencia fantástica: One of the best vets in the area. Kind staff and excellent standard of care.
Thanks for your kind words. It's an honor to help you care for your pet.
Experiencia negativa: I had 4 dogs go there until today. I take then to Tufts at worcester tech where they are great people and great prices. I have spent so much on 2of the dogs there for skin and ear issues they couldn't fix. Today asking for records to be sent to Tufts we got nothing but a hard time and hassle. How can you work with animals and not care about their well being and this place was good years ago but now just greedy.
Experiencia fantástica: Would highly recommend. They care about your animals like they are their own. A great organization.
Experiencia negativa: Brought my German shepherd here last Monday to get spayed. When we got her home we noticed a puddle of blood underneath her where she was laying so we brought her back. They said not to be concerned sometimes the glue won’t close the incision so they used staples and wrapped her. So the next day my oldest son (20) was home with her and noticed she wasn’t doing so great. My wife got home from work and noticed more blood so back to 2nd chance we go. So now they open her up again and tell us after 4 hours there’s nothing more that they can do for her. She won’t stop bleeding so we can either take her home after they close her up and basically let her bleed to death, call tufts and spend 15k on an operation that probably won’t work and even if it does she’ll never be a normal dog again or put her to sleep. So at 1130 pm last Tuesday we had to make the hardest decision as a family and put our Bailey girl to sleep. Please don’t bring your pets here.
Experiencia positiva: My dog is a current patient here and I have been with Second Chance ever since I adopted. Friendly staff, reasonable prices and very kind and gentle to my dog for all of her appointments and treatments. They do their best to make sure your dog is welcomed and comfortable.
Experiencia positiva: We love second chance and the care they give to our family. My cat and dog are well taken care of and the staff really cares for the animals. Sometimes it is harder to get ahold of them which can be anxiety inducing if you have an immediate concern. But otherwise they are great. ❤️
Experiencia positiva: We have been taking our cats there for years. They are very nice and informative.
Experiencia fantástica: Wonderful staff, very caring and patient, less expensive prices for flea and tick and heart, also fair pricing for vet services. An hour’s drive for me, well worth it for my little buddy Joy!
Experiencia fantástica: We love taking our girl Regal here! Reasonable prices and great people!
Experiencia fantástica: I wanna say thank you with all my heart and soul to all the staff at Second Chance for saving my baby Zoey. I am forever grateful and thankful from the bottom of my heart. I truly appreciate how professional and caring you all have been.
Experiencia fantástica: This shelter is awesome for saving animals. Cats, dogs, and cute bunnies. They give them a 2nd chance. My family adopted a beautiful puppy from here. She was fed well, vaccinated, and overall, it looked healthy, too. The staff were very informative, and they looked overwhelmed, but their heart is in the right place. They give all the information to new owners and VETs for where to take the new pet. Please don't breed. Adopt from shelters. Our puppy is settled in now.
Experiencia fantástica: Brought our new pup for shots micro chip and nails done . I was a few minutes early and you sign in in the parking lot, came right out and got daisy . No waiting done in no time. Staff was friendly and informative
Experiencia fantástica: We adopted a cat from someone and took them to second chance, we then decided to adopt another cat and we went through second chance. Of course we decided to continue our veterinary care through them for north cats. The staff are all fantastic, very kind and caring. You can tell they care and love your animal as much as you do. They are great at explaining what is needed, options, and what works best for us without judgement. We plan to continue to use them for many years to come.
Experiencia fantástica: We've adopted two beautiful cats from Second Chance in the last 6 years. Healthy, well socialized cats that have been the perfect fit for our family.
Experiencia fantástica: they are absolutely wonderful they do wonderful things for the animals I have four dogs so I go there quite often they even have a dog park in the back for you to take your dog when my dog was sick they took her right in more than once and they were so compassionate I just can't say enough good things about them
Experiencia fantástica: Very caring staff. Could never tell he had surgery. Bo Bounced back within 24 hours.
Experiencia fantástica: I never have a bad experience here. Best vet around, price wise and customer service wise. My dog loves them!
Experiencia negativa: After an initial visit where my cat's ear was cleaned and we were assigned a 3 week return visit the symptoms returned. However, I was not able to get another visit sooner. So I went to Southbridge (Thankfully). They examined my cat and determined there was a growth in his ear and made an appointment to remove it. Guess what? It was cancer.. North Brookfield was too busy.... Thanks to Southbridge.
Experiencia fantástica: I was able to neuter my cat for free, also get vaccinations and fleas removed for a very low price. They are very professional and detailed oriented.
Experiencia fantástica: 1stvtime visitors , We Brought our cat in for a physical exam. They were all super friendly and great to our cat. The wasn't too happy
Experiencia fantástica: Good vet, good staff, Very thoughtful as the visit was an end of life visit for my 16 yr old ESA dog.
Experiencia fantástica: The staff there are very polite, knowledgeable and they were very good with my dog who is usually not ok with other people.
Experiencia fantástica: Very nice people. They took very good care of Bella. Great job to everyone. It's been a pleasure. Thank you again.
Experiencia negativa: It is so sad that they have animal clinics and they cannot register your name correctly am elderly and they had a clinic in fitchburg there computer screwed up so my dog could get his shot because they could not find our name being elderly disabled they said had to wait a hour I could stand that long so my dog goes with out
Experiencia positiva: My first visit grea!! Everyone was friendly. 5 stars. Second visit. Lady at desk was NOT a pleasant person. Maybe bad day? Hoping it will be better next time. I am very very Thankful they help people who are on disability. My Rescue Nina keeps me going.
Experiencia fantástica: what can I say about second chance it's exactly that a second chance they care for you're pets needs there prices are great they also have programs for low income families which makes it easier to care for your pets needs very affordable and they also email you to keep up to date with your pets care thanks again !!!
Experiencia fantástica: Signed up online for spay/neuter clinic. The website stated that it could take months to receive a call. That it did! I waited around two months. I was getting nervous because I have a male and female. I called around other vets which prices were in the $500 area. With two cats that would hurt the wallet. The staff was friendly and helpful. Explained everything perfect. Also had the opportunity to receive other services while there. Got them both chipped and tests done, also for a much better price than the vet. The services and cost make it very affordable to take the best possible care of your pet and know they are being well cared for when there. I would definitely go again
Experiencia fantástica: Absolutely wonderful place. I found both my dogs at Second Chance and the dogs were treated very kindly. I definitely recommend this shelter to anyone who wants to get a dog or cat from a good place.
Experiencia fantástica: I adopted Mia from Second Chance ...i've taken her there for her nails to be cut .. and a general check up....Second chance has Spayed Mia ...but every time i bring her to second chance they don't know how to handle her...remember i adopted her from these people that claim to be veterinary professionals....they can't even check my dogs health or to even cut her nails ...this place is a freakn JOKE ...GO ELSEWHERE FOLKS IF YOU VALUE YOUR PETS HEALTH ...3 VISITS NOTHING DONE . .THEY CAN'T HANDLE THE DOG THEY SOLD ME ...CRAZY
Experiencia fantástica: We have been bring our dog Luna here since we first got her at 8 weeks, she's now 2 years and loves going every time. She gets frequent ear infections, her ears are super sensitive to water. They see her pretty often and have have been a life saver on helping us keep costs down which has been helpful when it feel like we are there every almost every month or so.
Experiencia fantástica: Friendly, well organized, reasonable and a quality surgical procedure "Spay/Neuter" Clinic. Every one of the staff was pleasant and accommodating. I was very pleased with the treatment "Nova" received during her visit there.
Experiencia fantástica: The staff at second chance are absolutely fantastic. Friendly and extremely knowledgeable. I can say without a doubt they take excellent care of all their patients and rescues. They have great resources to ensure your pet gets the care they need.
Experiencia fantástica: We adopted a puppy 1 month ago. She is perfect and we are so grateful for second chance! Everyone there was amazing!
Experiencia fantástica: We used second chance to adopt the latest member of our family. They were very kind, we got to meet and then adopt. Anyone still not allowing visitation is not ideal at this point. The adoption fee was very reasonable. Find the next member of your family now!
Experiencia positiva: I was hoping to be more of a choice but there wasn't a lot of them still need to be checked out the dog that I got was a beautiful dog I got to walk but because of my back issues I needed one a little bit more gentle
Experiencia fantástica: They are awesome. They made it so east to adopt a dog and understood my family needs . Great people and great service
Experiencia fantástica: Great staff & excellent care for your pet at reasonable rates. Their friendly, socialble & knowledgeable. They have everything you need for your pet.
Experiencia fantástica: They're great people ..very calm with my pup.. she loves her vet!!!
Experiencia fantástica: Ohhh Boy No Other Like dis One! Accommodation wit Financial Resources for LOW Income people…Very CLEAN Place & Awesome Staff… My “Shar-Pei/ Boo” lobs it… dey SAFE my Shar-Pei / BOO…Endless Gratitude Thnks Guys from my !
Experiencia positiva: Dr. Celmer sets the bar for how a veterinarian should treat animals and their people. I always have such an exceptional experience when she cares for our pets. Too bad she primarily handles dogs while someone else primarily handles cats. Unfortunately, I am finding a new place to bring my geriatric cat because of Dr. Duggan. The techs and office staff are great to interact with. Until recently, my (now) 15 year old cat was always complimented for being so easy to handle. Last appointment she got rather ornery and attacked the tech (her first time doing this ever), but the tech was so easy going and understanding that kitty it getting old and doesn't like being poked and prodded at her age. I love the staff here.
Experiencia fantástica: What can I say about Second Chance. Let's start with thank you. I love them all so much. We got our majic (dog) about 6 years ago. He was a puppy that needed love and care. He was a hurricane dog that was sent to them. We immediately fell in love with him. He is a weeny begal mix and so cool. Well first thing he did was get separation anxiety and chewed the carpet next to the door and broke his bottom k9s. So we took him to get them removed. Over the next day the stitches tore and we rushed him back to get fixed. FOR FREE. Yes they covered it for us. Move ahead 6 month to majic breaking his top K9. We went back and had them extract it. While in the exam room the vet said do you want us to remove the last one cause it's gonna break eventually. We said we would love to but didn't have the money for it at that time. So they did it for us. That is the kind of caliber this vet is. We rescued an older dog a few years back from a tuff situation. He is milo. So about 5 years after having him he got a bad extreme case of glaucoma in his left eye. So they said it had to come out. We lost it. Crying and so sad my wife and I were uncomfortable and the vet gave us tissues and made it a bit easier on us. We scheduled the eye to come out. Brought him there for the surgery and forgot to bring the low end payment to cover his costs. So instead of sending us away they took milo back and said can you grab it and we will get started. I live 15 minutes away.. not a big drive at all. Came back paid and then went home to wait for the call. 3 hours before we were sposed to get the call the phone rings and milo is awake and ready to be picked up in 30. We get there and our fur baby is okay. His eye was removed and didn't look to bad. They went over every bit of aftercare we needed. It was a great experience considering the situation. I beg you to try to get into this vet because they are truly the best. They care for their clients and want to help animals. I will always be so grateful to them. Thank you second chance. You are all great
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