VEG ER for Pets
Información sobre VEG ER for Pets
02138, Cambridge
Horario de apertura
- Domingo: 0h-24h
- Lunes: 0h-24h
- Martes: 0h-24h
- Miércoles: 0h-24h
- Jueves: 0h-24h
- Viernes: 0h-24h
- Sábado: 0h-24h
VEG ER for Pets en Cambridge, Massachusetts, es su clínica veterinaria de emergencias abierta las 24 horas, lista para atender a su mascota en cualquier momento y día del año. Entendemos que las emergencias no tienen horario, y por eso estamos aquí para sus perros, gatos, y mascotas exóticas, ofreciendo una atención excepcional en situaciones críticas.
Nuestra clínica está completamente equipada para manejar todo tipo de emergencias, desde la atención de urgencia hasta procedimientos quirúrgicos. Contamos con un equipo de veterinarios expertos y personal compasivo que se dedicará a cuidar de su mascota mientras usted se queda a su lado, eliminando así el estrés del proceso. Nos especializamos en cuidados de emergencia y urgencias, diagnóstico por imagen, cirugía, y mucho más.
VEG es un lugar donde puede estar seguro de que su mascota recibirá la atención que necesita. Tiene acceso directo desde nuestro parking, y si necesita ayuda para ingresar a su mascota, simplemente llame con anticipación y uno de nuestros colaboradores le asistirá. Su comodidad y la de su mascota son nuestra prioridad.
Nuestro comentario desde InfoVet sobre VEG ER for Pets:
VEG ER for Pets ofrece atención veterinaria de emergencia compasiva y profesional, muy elogiada por su personal atento y su ambiente acogedor. Muchos clientes han expresado su gratitud por la excelente atención recibida por sus mascotas, destacando los siguientes puntos fuertes:
- Servicio Rápido y Eficiente: La mayoría de los visitantes informaron que fueron atendidos rápidamente, con muchos viendo a un veterinario en minutos tras su llegada.
- Personal Amable: Los clientes mencionaron constantemente la amabilidad y minuciosidad del personal, que se tomó el tiempo para explicar los procedimientos y opciones de tratamiento, ofreciendo una experiencia reconfortante incluso en situaciones estresantes.
- Comunicación Clara: Las reseñas mencionan frecuentemente la comunicación clara sobre costos y planes de atención, lo que ayuda a los dueños de mascotas a sentirse informados e involucrados en el tratamiento de sus animales.
- Ambiente Tranquilo y Compasivo: El diseño de concepto abierto de las instalaciones permite a los dueños de mascotas permanecer cerca de sus animales durante el tratamiento, lo que se aprecia para reducir la ansiedad.
- Cuidado Asequible: Muchos clientes señalaron que, a pesar de la naturaleza premium de los servicios de emergencia, los precios a menudo superaban las expectativas en términos de asequibilidad.
Aunque ha habido preocupaciones ocasionales sobre las comunicaciones relacionadas con condiciones críticas de mascotas, la abrumadora mayoría de las reseñas enfatizan una experiencia positiva y de apoyo en VEG ER for Pets. Con numerosas historias de éxito y un enfoque centrado en la comunidad, es una opción muy bien considerada para la atención veterinaria urgente.
Servicios
VEG ER for Pets: Opiniones
Experiencia fantástica: Can’t say enough good things about this place! Dr Perry and Vet Tech J were gentle, attentive, and patient with a very large, very scared cat. Went above and beyond —the only sticker shock I experienced was at how affordable the care was. Highly, highly recommend!
Thank you for sharing your positive experience! We’re delighted to hear that Dr. Perry and Vet Tech J provided your cat with gentle and attentive care. It’s gratifying to know that our commitment to quality and affordability resonated with you. Your recommendation is truly appreciated! - VEG Cambridge
Experiencia fantástica: We had to bring my dog here twice in the past year and have had great experiences both times! The doctors and care team are exceptional and took their time helping my little man. Even got a little portrait of him drawn in his prescription bag :) thank you everyone !
Thank you for sharing your wonderful experience! We're thrilled to know that our team empowered you with exceptional care for your dog and that you enjoyed the personal touch of the portrait. Your feedback is truly appreciated. - VEG Cambridge
Experiencia fantástica: This was my first time taking a pet (senior cat) to this location. I could not get in soon enough with our regular vet. Before I even arrived, the person on the phone exuded compassion, understanding and a willingness to help in a way that felt authentic and sincere. From the time I walked in until I walked out, I had positive experiences with everyone that I encountered. The space is female dominated and I am here for it! The energy and good human connectedness felt is something I greatly valued as I struggled not to cry when making decisions for my senior cat’s health. These good humans validated me, reassured me that I didn’t have to do it all to do enough and were very kind and compassionate to both me and my cat. They were also very caring and detailed in their exam and fell in love with my cat from the beginning. What more can you hope for with an emergency visit to a first time vet? I highly recommend. Whatever you’re doing there, keep it up! You’ve got a beautiful thing going on and I hope you’re all so proud of the space you’ve created together. I am thankful!
Thank you for sharing your experience with us. We're truly grateful to hear that our team was able to offer compassionate and supportive care during your visit. It’s heartening to know that the environment and service helped during such a challenging time. Your kind words about our team and space mean a lot to us. We remain committed to providing exceptional care for you and your pet. - VEG Cambridge
Experiencia fantástica: when we got to the place, me and my family were so nervous about our rabbit, Coco. The vets made us feel right at home and helped our bun—despite him being difficult. We cried when they told us he was okay and they helped us work through our worries. While it took a while for him to get his medication (because of an urgent problem with another animal) he was well taken care of and kept a priority —special thanks to Jesse the nurse and Diana the Doctor LOVE FROM COCOS FAMILY
Thank you for sharing Coco’s story. We know how scary it can be when a beloved pet isn’t feeling well, and we’re so glad we could help care for him and give your family some peace of mind. We’ll be sure to pass along your kind words to Jesse and Dr. Diana. Give Coco some extra love from all of us! - VEG Cambridge
Experiencia fantástica: I've been to this emergency vet twice now, once with my own cat and once with a friend's pet and both times I was seen by a doctor within a minute of walking in. The staff are all extremely professional and reassuring, and the facilities are spotless and appear top notch. I highly highly recommend this ER to anyone and am so glad we have this place in our neighborhood.
Thank you so much for your thoughtful review! We’re glad we could be there for both you and your friend’s pet when it mattered most. Our team works hard to provide prompt, compassionate care, and it means a lot to hear that you felt supported and comfortable during your visits. We truly appreciate the recommendation! - VEG Cambridge
Experiencia fantástica: Great experience here. Everyone was so kind to my cat and I from the moment I called to the moment we left. They were very gentle with my cat and also refunded me for a part of the treatment he ended up not needing. Thank you for taking such good care of him!
Thank you for your kind review! We’re so glad you and your cat had a great experience and felt cared for by our team. It means a lot that you trusted us with his care. Give him some extra pets from us! - VEG Cambridge
Experiencia fantástica: Every staff who helped out with my cat Poe was really patient and very mindful of his comfort level. As an owner, I felt supported and educated (my questions were answered and the guidance I received was very clear). I am so grateful that Poe was seen so quickly and his symptoms were assessed so thoroughly. It was very apparent to me how much the staff cared about Poe, me, and also the other pets who were being seen today. Thank you so much:)
Thank you for sharing your positive experience! We're thrilled to hear that our team provided attentive care to Poe and made you feel supported and informed. We strive to create an innovative environment where both pets and their owners feel comfortable and valued. Your kind words inspire us to continue enhancing our services, and we look forward to serving you and Poe in the future. - VEG Cambridge
Experiencia fantástica: I have been here multiple times with my dog and been impressed with their service and friendliness at all hours of the night. They let you stay with your pet as much as possible which is super helpful to reduce their anxiety.
Thank you for sharing your positive experience. We’re thrilled to know that our dedicated service and friendly staff have exceeded your expectations, especially during late hours. It’s rewarding to hear that being with your pet has alleviated their anxiety. We are committed to providing the exceptional care and support that you and your pet deserve. - VEG Cambridge
Experiencia fantástica: I have had such amazing experiences with VEG Cambridge! I have an elderly Chihuahua and I get very nervous about her health. They are always so kind and thoughtful, they really put me at ease every time! They ensure that I completely understand what is happening, what they have assessed, and the treatment plan. I leave with the medicine I need (which is great, one less stop, especially in the middle of the night!) and provide follow up. I am so grateful of them and will bring her any time! The pricing isn't off the charts either, I always expect the bill to be higher than it is! I have brought her at some scary moments and have always left with a solution and knowing that my dog will be ok - and she has been :) Shout out to Steph P. too, extra kind and calming, thank you!
Thank you for taking the time to share your heartfelt experience with us! We are truly touched to know that our team has been able to provide comfort and clarity during your visits, particularly for your elderly Chihuahua. It warms our hearts to hear that our commitment to comprehensive care and follow-up has made a positive difference for you. Your kind words about our staff mean so much to us, and we’re glad to know that our pricing has aligned with your expectations. Your feedback is invaluable! - VEG Cambridge
Experiencia fantástica: We had to bring our French bulldog to VEG after complications from her spay/episioplasty. She was having a couple of days of bloody diarrhea and we had already brought her to another emergency vet and nothing had improved. We brought her to VEG at like 4am and they were so patient and kind. The vet came over and talked to us and made sure we knew exactly what the plan would be as well as the cost before we proceeded with anything. She also helped us understand the insurance aspect of it as well. They ended up keeping her for a day and she was a COMPLETELY different dog when she came home to us. The new food, fluids, and new medication truly turned her around in the right direction. The communication was stellar from tests to calls about updates for our dog as well as pickup times and communicating to determine next steps of care. I will truly never take my dog to a different emergency vet after the care and compassion we received from ALL staff at 4am! Truly an amazing team. Thank you for helping our baby girl get back to being herself ❤️
Thank you for sharing your experience with us. We’re glad to hear that our team consistently provided the care and support your French bulldog needed during this critical time. It’s reassuring to know that our communication and treatment plan had a positive impact. We appreciate your trust in our commitment to quality care and are thankful for your kind words. Wishing your dog continued health and happiness! - VEG Cambridge
Experiencia fantástica: Thank you VEG!! Extremely compassionate and understanding, the open floor layout added warmth to the visit like a big family room. All staff interactions were positive and professional. My little 21 year old dog left without her pain and with more seasons to enjoy. Words cannot express my gratitude!
Thank you for sharing your experience with us. We're pleased to hear that our dedicated team and inviting atmosphere positively influenced your visit. It's great to know your cherished dog is on the mend. Your thoughtful feedback is truly appreciated. - VEG Cambridge
Experiencia fantástica: Absolutely amazing. If your pet needs emergency care, the team at VEG in Cambridge is as good as you’ll find anywhere
Thank you so much for your kind words and for placing your trust in us during your pet's time of need. We're truly grateful to hear that you had a positive experience with our team in Cambridge. Your feedback means a lot to us and inspires us to keep offering compassionate care to every pet and their family. - VEG Cambridge
Experiencia fantástica: The VEG CAMBRIDGE MA Group did an outstanding job taking care of my dog’s wounds. Kudos to the staff. the staff is always super nice and professional. Being so close to our pet during the care is something I really appreciate. it's very different from the "other" emergency vet care where things happen behind closed doors.
Thank you for your thoughtful words and for acknowledging the hard work of our team. We’re thrilled to learn that your experience with us was positive. - VEG Cambridge
Experiencia fantástica: VEG always makes us feel comfortable and that our fuzzy doofus will be well taken care of. Our dog is always seen promptly, given plenty of loves, and excellent care. 1000% recommend.
Thank you for your kind feedback! Your recommendation truly touches us, and we are committed to continuing our journey of providing exceptional care. - VEG Cambridge
Experiencia fantástica: This veterinary group is absolutely amazing! They made us feel like family. I was able to be there for my dog throughout his ultrasound, which definitely put him at ease. Thank you, VEG, for being a model for what vet care should look like! We are forever grateful for your kindness!
Thank you so much for your incredibly kind words! It truly means the world to us that you felt like family during your visit. We know how important it is to be there for your pet especially during procedures like an ultrasound and we’re so glad we could provide that comfort and support for both you and your dog.
Your trust and gratitude mean everything to our team. Thank you for allowing us to care for your sweet boy. We’re always here whenever you need us. - VEG Cambridge
Experiencia fantástica: My 8 year old Goldendoodle, Candy, loves to run with clippings from bushes and trees in her mouth. Last fall as I was trimming my Rose of Sharon bushes, she grabbed a large branch, took off as fast as she could run, expecting me to chase her, I did, she dropped it, stopped quickly to retrieve it, in the process having it pop up and hit her in her left eye. She started rubbing her eye and wouldn't open it. I had never been to VEG ER before, my regular Vet office was closed, I had no choice but to take her to VEG ER. I am so very glad I did. The doctors and staff were wonderful. Candy was seen within minutes to assess the damage, which was minimal, and treated shortly thereafter. All my fears and concerns were addressed with patience and caring by the attending doctor, nurse and support staff. I am very pleased that I found VEG ER. Chadine Ford Waltham, MA
Hi, Chadine, I'm so glad to hear that Candy was treated quickly and with such care. It's heartening to know our team could address your concerns. We are always here if you need anything. - VEG Cambridge
Experiencia fantástica: My dog was having an allergic reaction, and I took her to the Fresh Pond VEG based on a recommendation from her usual vet. It was a little different from other vets in that you remain with your pet the entire time. The animal is treated in front of you, and the vets and techs are all in an open space together unless your animal needs to be separated in a private room. The wait was less than I had experienced at larger animal hospitals, and the care was great. Best of all was how nice the staff was, from the front desk attendant to the senior vet on staff. They were all caring, and I was offered tea, coffee, etc. while I waited. It was a much better experience than I have had in the past. Plus, my dog was accurately treated, and I was given a simple care plan to follow, which resolved the problem, and now I know how to treat my dog at home if it happens again.
Hi, Juliet, we're so pleased to hear that our open-concept hospital and dedicated team provided a great experience for you and your dog. Thank you for the great review! - VEG Cambridge
Experiencia fantástica: Everyone at VEG is so friendly, helpful, and caring. They always take the best care of my dog, especially Isabel! It’s great having a place so reliable to bring her.
Thank you so much for your kind words! We’re so happy to hear that you’ve had such positive experiences with our team, especially Isabel. We’re grateful for your trust and are always here whenever you need us. - VEG Cambridge
Experiencia fantástica: My 17 year old cat was seen by Dr. Jill West. She was very patient with me while I tried to remember the time line of my cat's diabetes diagnosis. The ultrasound team was very attentive and answered all of my questions. They also made sure my cat was as comfortable as possible throughout the process. The staff was very kind and everyone said how sweet and beautiful my cat is, which meant a lot to me. Hopefully your animals won't need emergency care, but if they do I recommend VEG Cambridge.
Thank you so much for sharing your experience. We know how overwhelming it can feel managing a long-term condition like diabetes, especially with a 17-year-old kitty, and we’re so glad Dr. Jill West and our ultrasound team were able to provide patience, clarity, and compassionate care every step of the way.
It means a great deal to hear that our team helped keep your cat comfortable and made you feel supported. And we absolutely agree, she sounds incredibly sweet and beautiful.
Thank you for your trust and for recommending VEG Cambridge. We’re always here if you need us. - VEG Cambridge
Experiencia fantástica: Walked in completely panicking with my dog. Anna greeted us and was so calm. I don't know how because I was hysterical carrying my dog. They let me stay with my sweet girl every step of the way, explained every step and we're just so amazing. I hope I never have to see Anna again because it means my dog is sick but I will never forget her kindness.
Thank you so much for sharing your experience. We know how stressful it can be when your furry family member is unwell, and we’re so glad Anna and our team could provide calm, compassionate support while keeping you involved every step of the way.
Your kind words mean the world to us, and we’re honored to have been there for both you and your sweet girl. We’ll always be here if you ever need us again. - VEG Cambridge
Experiencia positiva: The staff were kind and competent. They kept in constant touch with me and even followed up after we got home. My regular vet said they coordinated well with her, too. It was pricey, but I think that is par for the course for vet care these days, and I would not hesitate to go back.
Thank you for your thoughtful review! We’re so glad our team could provide attentive, coordinated care and keep you informed every step of the way. We understand vet care can be costly, and we truly appreciate your trust and willingness to return. It means a lot to us. - VEG Cambridge
Experiencia fantástica: The care we received when we learned our dog was terminal was amazing. When we had to make the heartbreaking decision to let our golden go peacefully, we were given so much support. They treated us with patience, kindness and love. They truly care for the families and the animals they take care of. ❤️
Hi, Julie, your feedback means a lot to us. We're glad our team could be there for you with patience and love during such a challenging moment. Thank you for sharing your experience. We’re deeply honored to have been there for you and your golden during such a difficult time. ❤️ Providing compassionate support and care for both pets and their families is at the heart of what we do, and your kind words mean so much to our team. - VEG Cambridge
Experiencia fantástica: The doctors and staff were caring, kind, and thorough in treating my cat, Tootie, who had eaten a a foot-long ribbon. They talked me through the steps of her treatment, surgery only if necessary. Fortunately, Tootie "passed" the ribbon and surgery was not needed. The availability and immediacy of VEG ER for Pets, cannot be overstated. They are truly lifesavers.
Hi Barbara! Thank you for sharing your experience! We’re so relieved that Tootie is safe and didn’t need surgery. Our team always strives to provide clear guidance, compassionate care, and immediate support when emergencies happen, and it means so much to hear that it made a difference for you and Tootie. We’re honored to be here for you both! - VEG Cambridge
Experiencia fantástica: My pup Oscar, a 1.7 year old Shih Tzu, was bitten by a much larger dog, on Mass Avenue in Cambridge , in late afternoon. Bitten to the point his head was entirely inside the larger animal's mouth. The scary image of Oscar's head fully inside the larger dog's mouth will remain with me for years. The care and treatment we received from the Veterinary Emergency Group, near to Fresh Pond in Cambridge, was marvelous. The kindness and professional treatment Oscar and I were given was top notch. I strongly sing their praises, and you will too.
Hello Max,
Thank you for sharing your experience with us. Your appreciation for their professionalism and compassion means a lot to us. We sincerely hope that Oscar is on the road to recovery.
All the best,
The VEG Cambridge Team
Experiencia fantástica: I had to take my pug, Frankie, in last night after she took a tumble on the couch. We were greeted right away and brought back into the waiting/treatment area, which was something I’ve never seen before. The space is open, so you get to see the team working on other patients, which made me understand the wait time much better. They did have a few rooms if needed, but majority of the space was open, so you could see and hear it all. The team made Frank feel like a star, as they all interacted with her, snuggled her, and even gave her peanut butter for being so brave! Taking a pug to the vet can be an adventure, especially for something unplanned, but I genuinely was so amazed by how much everyone there truly loved what they were doing. I’m hoping Frankie won’t be back anytime soon, but if anyone is looking for an amazing emergency care vet, Veg is #1 on my list.
Hi Kennedy! Thank you so much for sharing your experience! We’re so glad Frankie felt like a star and that our team could make her feel comfortable after her tumble. It means a lot to hear that you appreciated how we work and care for every patient. Unexpected vet visits can be stressful, and we’re honored to be there for you and Frankie. We’ll always be here if she ever needs us again! - VEG Cambridge
Experiencia fantástica: Highly recommend. Very welcoming and attentive staff. I like the open floor plan because you can see how hard everyone is working and it makes any waiting feel easier. I was impressed with the vet who remained calm, kind, and fully present during a busy shift. He offered multiple treatment options and considered my input. I was especially touched when a staff member went out of her way to drop off medication at my home after it wasn’t available during my visit.
Thank you so much for your thoughtful review! We’re thrilled to hear that our team’s attentiveness and care made a difference for you and your pet. It means a lot that you noticed our dedication, from providing options to going the extra mile with medication delivery. We’re honored to be a trusted resource for you and your furry family member! - VEG Cambridge
Experiencia fantástica: I have visited VEG many times, with emergencies of varying severities. The staff at VEG have always gone above and beyond to care for my dogs, and show kindness to my partner and me as well. Cambridge is our closest location, so we have been here most frequently but have also received excellent care at their Back Bay location.
Thank you for sharing your positive experiences with us. We're thrilled to hear that our team has consistently provided excellent care and kindness during your visits. Your feedback is invaluable and inspires us to keep finding innovative ways to deliver high-quality service. - VEG Cambridge
Experiencia fantástica: Really excellent experience with VEG after my adolescent Lab cut his paw in the woods during our morning hike. I wasn't sure what to expect, but they were able to see us quickly - I was speaking to a vet in less than 10 minutes of walking in the door - and everyone we interacted with was calm, kind, and helpful. Hopefully it'll be a long time before we need emergency vet care again, but if/when that happens, I would definitely come back here.
Thank you for sharing your wonderful experience. We're truly happy to know that our team was able to support you and your Lab with kindness and attention. Your feedback means so much to us, and we sincerely hope your Lab is on the mend. - VEG Cambridge
Experiencia fantástica: Amazingly fast and caring during stressful and odd cat emergency. Didn't figure out what is going on, but ruled out a bunch of things, including reassurance that he wasn't in pain, and sent all info to our regular vet. Dr. Kim seemed knowledgeable and did a great job explaining everything he was thinking and doing. We will go back if we have another emergency.
Thank you for sharing your positive experience. We're pleased to hear that Dr. Kim and the team delivered prompt and compassionate care during your cat's emergency. It's reassuring to know you felt informed and supported throughout the process. - VEG Cambridge
Experiencia fantástica: I couldn't be happier with Veg Er. The staff were amazing and my experience exceeded my expectations. Thanks for saving Zeus Dr.Woodland ❤️
Thank you for sharing your positive experience with us. We're pleased to know that our staff made a strong impression and that we were able to meet your expectations. Your support is invaluable to us. - VEG Cambridge
Experiencia fantástica: I have been to a lot of Veterinary ERs, and VEG Fresh Pond is by far the best one. Everyone is so kind, and so good with the animals AND the people, which you don’t always find. They’ve taken great care of my pups!
Thank you for sharing your uplifting experience with us. We’re delighted to hear that our team at VEG Fresh Pond provided the care and attention you and your pups deserve. Your kind words about our staff's dedication and compassion resonate deeply with our values. We're grateful for the opportunity to serve you and your furry friends. - VEG Cambridge
Experiencia fantástica: I had the absolute best experience at VEG ER for pets. Twice. They were calming, responsive, and accommodating. I don't know what I would have done without them. Especially the on duty vet Dr. Kyle, and assistants Hannah, and Cierra. THANK YOU SO MUCH ALL!!!
Thank you for sharing your wonderful experience with us. We're delighted to know that our team, including Dr. Kyle, Hannah, and Cierra, came together to provide the care and support you needed. Your kind words truly resonate with us, and we appreciate the trust you’ve placed in our collective efforts. - VEG Cambridge
Experiencia fantástica: Took our 12 week old puppy here for gagging/ cough. We were seen very quickly and put into a secure room in case it was kennel cough. The staff checked in with us often and were very kind and helpful. I would 10/10 recommend.
Thank you for sharing your uplifting experience. We're truly grateful to hear that our team could provide timely and compassionate support for you and your puppy. Your kind words inspire us to continue our mission of helping others, and we look forward to the opportunity to serve you again in the future.- VEG Cambridge
Experiencia fantástica: They are a very good team, although our little kitten was very ill and is now resting in peace. They took very good care of her. Thank you.
Thank you for your thoughtful words and for entrusting us with the care of your kitten. We are truly sorry for your loss and appreciate the opportunity to support you during this challenging time.-VEG Cambridge
Experiencia fantástica: Wow, amazing vet experience! I really appreciate the set up of the open emergency area where you can see your pet get treated, speaks to their transparency as you are navigating difficult times. My dog Romi came in for a swollen anal gland (nothing life threatening) but she was super scared, uncomfortable and agitated. The staff made her feel super comfortable at all times. They explained everything to us along the way and made sure we didn’t have any questions. Prices are also pretty affordable! She is now recovering home. Thank you VEG ER Team, you are amazing!
Thank you for sharing your positive experience with us! We're glad to hear that our team provided the support and clarity you needed during Romi's visit. It’s reassuring to know that you found our services to be both accessible and our staff attentive. We truly value your trust in us and are committed to being a reliable resource for you. Wishing Romi a smooth and speedy recovery! - VEG Cambridge
Experiencia fantástica: The team at VEG provided truly excellent care for our very sick senior cat. They were patient with us despite stressful circumstances and they explained their approach in language we could understand. They provided regular, proactive updates and after we brought our cat home, they followed up multiple times to ensure she was recovering well. So grateful for this clinic!
Thank you for sharing your uplifting experience with us. We're thrilled to hear that our team offered not only exceptional care but also clear communication during such a challenging time. It's heartwarming to know that our follow-up support played a role in your cat's recovery. We truly value your trust in our clinic and are grateful for your kind words. - VEG Cambridge
Experiencia fantástica: Great experience, we were seen immediately and the vets and techs here were super helpful, informative, and friendly. Very much felt like they were looking out for my pet's best interest
Thank you for sharing your positive experience. We’re thrilled to know that our team provided not only helpful and friendly service but also prioritized your pet's well-being. Your feedback inspires us to continually strive for excellence in our care. - VEG Cambridge
Experiencia fantástica: Cannot recommend this place enough. They took the absolute best care of my dog when we came in for a serious emergency and, while they were able to treat him super efficiently (triage, x-rays, sedation, surgery, etc), I also felt like I was a focus the whole way through. The entire staff was there for me as I tried not to fall apart and I cannot thank them enough for the way that I was allowed to be involved in every single part of the process with my dog. They were communicative and warm and so capable, and they even followed up with me afterwards and kept a line of communication open as he healed. Such a wonderful group of doctors.
Thank you for sharing your experience with us. We're glad to know that our team was able to offer the care and support you and your dog needed during this important time. We believe in the importance of taking the time to ensure that both pets and their owners feel supported and informed throughout the journey. Your kind words mean a lot to us. - VEG Cambridge
Experiencia fantástica: I had a cat with a urinary blockage and the team saw him immediately. I loved being right next to him when he was unblocked! The team was amazing, loved my cat, made sure I understood the treatment plan and followed up several times after discharge. We are lucky to have VEG nearby! 100% will go back in any emergency with our 8 cats. ❤️
We truly appreciate you sharing your positive experience with us. It warms our hearts to know that our team was able to provide your cat with prompt and compassionate care. Your feeling of support and being informed during the process means a lot to us. We're grateful for the opportunity to be there for you and your pets whenever you need us. - VEG Cambridge
Experiencia fantástica: I brought my mini poodle, June, here after she accidentally ingested human food with xylitol in it. With the care at VEG, June is doing well and is back to her spunky self. The staff, including Drs. Lohr and Beckwith, nurses JJ and J, and all the support staff, were wonderful. We arrived in a period of chaos for the staff, but they gave us personalized attention and took time to answer our questions. June was kept overnight for monitoring and I was able to stay with her through every moment. We were given a private room with food and water for her and a pull out couch for me, where we were comfortable until we were discharged at 3am. They checked in with us the next day, letting me know I could call at any time with questions. While I hope we won't have to come back, I will be confident bringing June back to VEG the next time we need emergency care.
Thank you for sharing your experience. We're delighted to hear that June is thriving, and it's rewarding to know our team delivered the care and support you needed during this challenging time. We're committed to exceeding expectations with our accommodations and follow-up, and we truly value your trust in us. We're always here to support you in your journey. - VEG Cambridge
Experiencia fantástica: They provided compassionate and immediate care when my puppy, Lily, ate something she was not supposed to. All of my questions were answered thoroughly and I felt as though Lily was truly cared for and that the vets had her best interests in mind. Would 100% recommend and go back (although hopefully we don't need to!).
Thank you for sharing your positive experience. We're thrilled to know that you felt supported and that Lily received the compassionate care she deserved. Your recommendation is greatly appreciated, and you can always count on us to be here for you.- VEG Cambridge
Experiencia fantástica: I am a first time dog owner. I took my 4 month old puppy in during a snowstorm, and I was totally panicked because he ate a rock and it got stuck. All staff were so helpful and friendly, and the whole process was fairly quick. Thank you VEG!!
Thank you for sharing your experience. We're pleased to hear that our team was able to support you and your puppy during this challenging time. Your thoughtful feedback about our staff and service means a lot to us. Wishing you and your puppy continued well-being! - VEG Cambridge
Experiencia fantástica: The VEG team provided patient, professional, and timely services despite many patients waiting to be seen before the snowstorm and treated my cat with love and care.
Thank you for sharing your positive experience with us. We’re thrilled to hear that our team was able to provide patient and professional care for your cat, even during a busy time. Your feedback is invaluable and inspires us to continually enhance our compassionate service.- VEG Cambridge
Experiencia fantástica: Excellent care! Our pup was comfortable during the stay.
Thank you for your thoughtful feedback! We're delighted to know that your pup felt at home during their stay with us. Our commitment to providing exceptional care drives us to be resourceful in meeting the needs of our guests. - VEG Cambridge
Experiencia fantástica: Thank you to all of the staff at VEG ER in Cambridge. This was some of the most competent and transparent vet care we have ever received. Finn feels a million times better already!
Thank you for sharing your positive experience with our team. We're delighted to hear that Finn is feeling much better and that you valued the care and transparency we strive to provide. Your feedback inspires us to elevate our service even further as we pursue excellence. - VEG Cambridge
Experiencia fantástica: VEG has always been there for me when my dog isn’t feeling well. They have always offered prompt, professional, and kind treatment. Highly recommend.
Thank you so much for your kind words and recommendation! We're truly thrilled to hear about your positive experiences with our team. It brings us joy to know that we've been able to support you and your dog. Your feedback inspires us to keep striving for excellence in the care we provide. - VEG Cambridge
Experiencia fantástica: I brought my pet to VEG over concerns about his health. The staff are incredibly responsive and empathetic. They made every effort to make my pet feel at ease and safe. They worked with me to choose the best approach for his treatment and explained everything clearly. They were also incredibly responsive to my follow-up questions and concerns. I highly recommend VEG for your emergency vet needs.
Thank you for sharing your positive experience. We’re pleased to know that our team delivered attentive and compassionate care for your pet. Your pet’s comfort and safety are always at the forefront of our efforts, and we’re grateful for the opportunity to support you. Your recommendation is truly appreciated.- VEG Cambridge
Experiencia fantástica: The best emergency vet ever! The entire staff was so wonderful and kind, making sure my pet and I were always comfortable. They took their time to explain everything in great detail (my dog needed emergency surgery) and never made the situation feel rushed. No matter what, taking your pet to the ER is always sad and stressful. But they made us feel so much better just by being so kind. Forever grateful to the entire staff for taking such great care of us.
Thank you for sharing your wonderful experience with us. We’re truly glad to hear that our team was able to offer the care and support you and your pet needed during a challenging time. Our goal is to ensure that both pets and their owners feel comfortable and well-informed. Your kind words are very encouraging, and we sincerely appreciate your trust in us. - VEG Cambridge
Experiencia fantástica: I highly recommend VEG Cambridge if your pet ever has the unfortunate situation of needing to go to an ER hospital. The entire staff was so welcoming, attentive, caring and professional. In particular, Dr. Woodland and Dr. Cassale were so knowledgeable and got right to work on my dog. The techs were all fantastic, too! Dr. Woodland discussed test results with me and reassured me my lab would be ok…. and he is! Thank you!
Thank you for taking the time to share your positive experience with us. We are truly glad to hear that Dr. Woodland, Dr. Cassale, and our team were able to provide your dog with attentive and professional care. It's heartening to learn that your lab is doing well. We sincerely appreciate your trust and recommendation of our services. - VEG Cambridge
Experiencia fantástica: I've never had to go to the emergency vet but I couldn't have asked for better care than what I had here. I was a nervous wreck and not were the vets amazing in taking care of my unruly cat but were helpful in keeping me calm and reassured me too. Everyone who helped me and Nyx last night went above and beyond.
Thank you for sharing your positive experience. We’re truly glad to hear that our team was able to provide exceptional care for you and Nyx during a challenging time. Your thoughtful feedback about our staff’s dedication and support is greatly appreciated. We value your trust and want you to know that we are always here to assist you when you need us. - VEG Cambridge
Experiencia fantástica: We ended up at VEG with our dog twice this weekend for back to back medical issues. Both times, every staff member we met was incredibly warm and kind. They provided such wonderful service from checking in repeatedly while we waited and to providing a mat/blankets to keep our dog comfy. The doctors were diligent and testing was prompt once we were seen. We really felt like they rolled out the red carpet for us. I hope we don’t have to go back soon, but if we have to…this is the place we would go.
Thank you for sharing your experience with us. We’re pleased to know that our team delivered attentive and compassionate care during your visits. Our commitment to ensuring both pets and their owners feel comfortable and supported is at the heart of what we do. We truly appreciate your kind words. - VEG Cambridge
Experiencia fantástica: Everyone at the Cambridge location is fantastic - my husband and I needed to visit a few times after we adopted two cats, and every single person was so kind, understanding, and helpful! While no one likes needing to head to the ER, I always know that my pets will be in the best hands with the staff here. The love and care you showed our cats and the empathy you showed us humans makes us confident about any future visits. Vincent and Valentine are living their best lives after their visits to VEG!
Thank you for sharing your positive experience at our Cambridge location. We’re glad to hear that our team offered the care and empathy you and your pets needed. It’s heartening to know that Vincent and Valentine are thriving. Your trust means a lot to us. - VEG Cambridge
Experiencia fantástica: My kitten was injured and I took him here! Everyone is prepared and they took us in right away(you stay with your pet the whole time). They gave us options for solutions instead of just saying the most expensive solution. It was a great price and they handled my kitten with such good care. I’m grateful to have found a new place for my pets!
Thank you for sharing your wonderful experience with us! We're so glad to hear that our team was able to provide prompt and compassionate care for your kitten. It warms our hearts to know that you valued the options we offered and found our services to be beneficial. We’re here for you and your pets, and we look forward to supporting you in the future! - VEG Cambridge
Experiencia fantástica: This is the BEST emergency service for our pup Serena. Invariably the staff and doctors have been outstanding in triaging, discussing treatment options and taking care of the issue that has brought us to them. We have not used any other ER services for our pup.
We are truly grateful for your kind words and for entrusting us with Serena's care. It warms our hearts to know that our staff and doctors have consistently met your expectations. Your feedback means so much to us and inspires our commitment to providing exceptional service. Thank you for being a part of our community.- VEG Cambridge
Experiencia fantástica: “Everyone who helped us was extremely kind, reassuring, and knowledgeable. I am so grateful for your office and each of the staff who worked over a holiday and helped me and my pet."
Thank you for your thoughtful words and for acknowledging our team's dedication. We’re thrilled to learn that you had a positive experience and that our staff was able to support you and your pet during the holiday. Your feedback not only inspires us but also reinforces our commitment to empowering our community with exceptional service. - VEG Cambridge
Experiencia fantástica: Our little dog broke a nail and I couldn't get it to stop bleeding, so I called the VEG location in Cambridge, MA to see if I should bring him in. Of course, this had to happen at midnight! They were very helpful on the phone and gave me some suggestions to try and stop the bleeding, but since it wouldn't stop I ended up taking him in. I am so glad that I did because it was still bleeding a lot when we arrived. The registration process was easy, the staff that helped Dr. West were super nice, and his paw was tended to right away. Things were explained clearly to me as they made progress with cleaning his paw and bandaging it up, as well as his after visit care instructions. I truly appreciate the amount of care and efficiency that Dr. West demonstrated throughout the whole visit. I was told to bring him back the next day to have the bandage removed, and that night Dr. Cierra Lohr and Dr. Nicole Cassale were able to quickly take us in, clean the wound, and replace the bandage. This was our second time taking our dog there in the middle of the night for an emergency, and we have had wonderful experiences with the staff here every visit.
Thank you for sharing your positive experience! We’re thrilled to hear that our dedicated team was able to assist you and your dog effectively, even during late hours. It’s wonderful to know that Dr. West, Dr. Lohr, and Dr. Cassale worked together to provide the care and attention your pet needed. We truly value the trust you place in our team for your pet's emergency needs. - VEG Cambridge
Experiencia fantástica: Veg took such great care of my kitty!! She ate something she wasn't supposed to and got a GI obstruction (and ended up getting surgery). Dr. Perry was really kind and answered all of my questions and made the process really comfortable. I felt like my options were clearly explained to me and was given a lot of time to make a decision! The staff overall was SO great. Everyone has such great attitudes and made a stressful event easier! Bonus, they have tea and snacks.
Thank you for sharing your kind words! We’re so glad to hear that Dr. Perry and our team were able to provide the care and support you and your kitty needed during such a challenging time. It warms our hearts to know that our efforts to create a comforting environment made a difference for you. We continually aim to foster clear communication and a welcoming atmosphere for everyone who comes through our doors. Your feedback means a lot to us! - VEG Cambridge
Experiencia fantástica: These are some of the best people I have ever met , I needed to find a place open to rush my cat to at 12 am and from the time I walked in to the time I left they treated me ans my cat with the up most respect they were so kind and caring and did everything they possibly could to make her comfortable and did what they could to figure out what was wrong and if they could save her . Unfortunately I had to put her down she was to far into kidney failure but I would recommend them with 100 stars . Thank you . Purcilla
Thank you for sharing your heartfelt experience. We are so sorry for your loss. We truly appreciate your kind words regarding our team's care and compassion during such a difficult time. Your recommendation is invaluable to us. - VEG Cambridge
Experiencia fantástica: The entire staff were all amazing. Had to bring my dog in for an endoscopy and from the very second we arrived, the professionalism, caring, compassion, etc. was genuine and comforting. Super impressed in all aspects of our visit!!
Thank you for sharing your positive experience with us. We’re delighted to know that our team’s commitment to professionalism and compassion made your visit both comfortable and memorable. Your feedback means a lot to us and inspires our continued dedication to providing exceptional care to you and all our valued clients. - VEG Cambridge
Experiencia fantástica: We went in with our cat early on a Sunday morning and everyone was helpful and friendly, answered all our questions, found out what had been troubling her, and got her fixed up. We were able to see what they were doing as much as we chose. Recommended for urgent care/ER!
Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to support you and your cat effectively. Your recommendation is truly appreciated, and we're glad you felt empowered and informed during your visit. - VEG Cambridge
Experiencia fantástica: High quality care and very friendly service. My dog came in for a UTI and she was well cared for by knowledgeable professionals. We were in and out in under an hour. Would recommend!
Thank you for sharing your positive experience! We’re glad to know that our team delivered dependable care and efficient service for your dog. Your recommendation is truly appreciated! - VEG Cambridge
Experiencia fantástica: The doctors, the Technicians And the person protects you in, they are all absolutely wonderful here. When your Pet is not feeling well and you need urgent care this is absolutely the best place to go. And The place is clean. And I’m so glad they are available to us when we need them.
Thank you so much for your thoughtful words and encouraging feedback. We're truly glad to know that you and your pet had a wonderful experience with our team and facilities. Your satisfaction and the well-being of your furry companion are at the heart of what we do. - VEG Cambridge
Experiencia fantástica: Where do you go at 3 pm in the afternoon when your puppy cuts open its leg … this place is amazing they were so kind so helpful and caring to Aphrodite she is one new to us since June … she went in the backyard and came in bleeding! Our vet had surgery so my friend Anna told us to try VEG Great wonderful amazing I can’t say enough … Aphrodite is feeling better today thanks guys ! We loved the care we received ! ♥️
Thank you for sharing your experience with us. We're truly delighted to hear that Aphrodite received compassionate and effective care. It warms our hearts to know that our team could support you during a challenging time and that she is on the mend. We deeply appreciate your kind words and the trust you've placed in us. Wishing Aphrodite a smooth and speedy recovery! - VEG Cambridge
Experiencia fantástica: This past August, we had to make a terrible decision to put our dog to sleep. The whole process as hard as it was so smooth thanks to all The staff at Veg care , especially Anna. It was so hard for us to make even a phone call so she did that for us to arrange everything so the staff was waiting there for us. They came and greeted us out our truck and helped us take our dog in and stayed with us through every moment of the process and made sure there was comfortable seating for all of us so we could get close to him and say goodbye. We are glad we made a decision to go here and would recommend anyone to go here.
Thank you for sharing your experience with us. We are truly sorry for your loss and appreciate your recognition of Anna and our team's efforts to support you during this challenging time. Your kind words about the care and compassion you received resonate deeply with our values. We’re here to help whenever you need us, and we value your recommendation. - VEG Cambridge
Experiencia fantástica: I can’t say enough good things about this pet emergency clinic. From the moment we walked in, the staff was compassionate, calm, and genuinely caring during a very stressful situation. The veterinarians took the time to explain everything clearly, answered all of our questions, and treated my pet as if they were their own. The level of professionalism, kindness, and urgency they showed made all the difference. I’m so grateful to have a place like this to rely on in an emergency and would highly recommend them to any pet owner looking for exceptional care. Anna was amazing!!!
Thank you for sharing your uplifting experience at our pet emergency clinic! We’re thrilled to know that our team was able to provide compassionate and professional care during your visit. Your kind words about our staff and veterinarians truly warm our hearts. We are committed to delivering exceptional service, and we genuinely appreciate your recommendation! - All the best, VEG Cambridge
Experiencia fantástica: Made it possible for my boy to get home, will never forget the kindness and support I received from them. Will be back if I ever need help again ❤️
Thank you for sharing your positive experience with us! We’re thrilled to hear that our collaborative efforts made a difference for you. Your kind feedback is truly appreciated, and we look forward to continuing our teamwork in the future whenever you need us. - VEG Cambridge
Experiencia fantástica: Great experience! Rushed my pup in during the night, everyone from the receptionist, techs to vet were noting but professional. Great communicators. I was involved in the whole process and went home with a calmer and healing pup. Thank you!
Thank you for sharing your uplifting experience! We're so joyful to hear that our team brought professionalism and clear communication to your visit. We truly appreciate your feedback! - All the best, VEG Cambridge
Experiencia fantástica: VEG is the best! It’s one of the most caring and compassionate places for our fur babies! Especially in an emergency situation! Their staff are all incredibly wonderful! I have had to go to them on a few occasions (Long Island , NY location) and they were so kind, honest and helpful in such difficult moments!! In Massachusetts , at the Cambridge office, , Anna, she is sometimes the first person you meet and she is a rockstar!! She is incredibly compassionate ,friendly, caring and right there to help with every need! VEG is an amazing place!! Thank you for all you do to help our vulnerable pets!!
Thank you for taking the time to share your uplifting experience with us! We're so glad to hear that our teams in Long Island and Cambridge were able to provide you with compassionate and supportive care during your visits. Your kind words about our staff, especially Anna, truly mean a lot to us. We are committed to being here for our furry friends and their families whenever they need us. Thank you for entrusting us with your pets' care! - All the best, VEG Cambridge.
Experiencia negativa: Completely unprofessional and disappointing experience with VEG. We had brought our dog over here for treatment and we were told after 24 hours that he was stable enough to take home, and continue his recovery there. We ended up losing him 2 days later. The staff over there was not knowledgeable with his recovery process, and the communication was beyond lacking. On top of everything, when we called after the fact we were practically told that IT WAS OUR FAULT. I cannot stress how upsetting and disappointing this whole experience with them was. If you care about your pet and their health, i strongly advise you to search for a different hospital, ideally one that has a staff that cares.
We are so sorry for your loss. Losing a pet is incredibly painful, and our hearts go out to you and your family during this difficult time.
We’re truly saddened to hear that you felt unsupported and that our communication did not meet your expectations. Providing clear, compassionate guidance and being there for families is at the core of what we do, and we’re very sorry that this was not your experience.
Our team did reach out before and following your pet’s passing in an effort to listen, answer questions, and offer support, and we regret that those conversations did not provide the understanding or reassurance you were hoping for. We would never want a family to feel blamed or dismissed, and we’re sorry that this is how the experience felt to you.
While we’re unable to discuss medical details publicly, we take feedback like this seriously and continually reflect on how we can improve communication and support for families during such emotional moments.
We sincerely appreciate you sharing your experience and again extend our deepest condolences for your loss. - VEG Cambridge
Experiencia fantástica: Could not ask for a better experience. Every single person I interacted with was kind and professional. Dr. Estes was amazing, and all of the staff seemed very capable. They communicated everything to me clearly, gave me an idea of what to expect and a quote on the cost right away. Also, the employees seemed to genuinely like each other and enjoy working there, which made the atmosphere much less tense and stressful than I expected. If human healthcare was even 1/10th as good as the care my cat received, I'd be satisfied
Thank you for sharing your positive experience. We're delighted to hear that our team, including Dr. Estes, fostered clear communication and a welcoming atmosphere. It's encouraging to know that this balanced environment contributed to your satisfaction. - VEG Cambridge
Experiencia fantástica: My regular vet wasn't able to see my cat Smokey who hadn't been pooping - it seemed urgent My vet recommended taking her to VEG ER, Urgent Care. I could walk-in & they took her right away. Everyone was friendly & professional. The spacious room was similar to a human ER, with multiple work areas for the animals & staff. I was able to see Smokey's Xray for myself - clearly she was constipated. She was given an enema & had blood-work done. I was informed every step of the way. With medicine in hand followed by poops in her carrier, Smokey's problem was solved. I was impressed with the positive vibe & would go to VEG ER again if I have another emergency. I've already advised my friends with cats.
Thank you for taking the time to share your experience with us. We’re pleased to hear that you and Smokey received the care and attention you deserve during your visit. It’s reassuring to know that our facilities and team aligned with your expectations, and we’re glad to hear that Smokey is on the mend. Your trust and recommendation mean a lot to us, and we remain committed to upholding the highest standards in our services. - VEG Cambridge
Experiencia fantástica: The staff at VEG was wonderful! We were traveling and the people who were watching our wonderful dog had to bring him there for a serious case of vomiting and diarrhea. They were professional, thorough and kind and spoke to me several times on the phone. I highly recommend them!
Thank you for sharing your positive experience with us. We’re thrilled to know that our team provided innovative, compassionate care for your dog during a challenging time. Your recommendation is invaluable, and we truly appreciate your trust in our services. Wishing you safe travels! - VEG Cambridge
Experiencia fantástica: We were very grateful for the prompt and thorough care from the team at VEG Cambridge! Thank you for the support. I hope we don’t need to visit again, but I feel reassured knowing we have VEG as a nearby option.
Thank you for your generous feedback. We're thrilled to know that our team was able to support and reassure you. Our ambition drives us to deliver prompt and thorough care to all our clients, and your trust in us inspires us to continually strive for excellence. We're here for you whenever you need us. - VEG Cambridge
Experiencia fantástica: Brought my corgi Leia after having back pain. Every point of contact, from intake and administration to the nurses and veterinarians, showed an excellent level of professionalism and helped make a stressful situation, like your dog being hurt, feel much more manageable. During my stay, an emergency came in involving a critically ill dog. Watching how they cared for both the patient and the pet’s owners with such urgency and compassion was really something special. Very happy we brought Leia here and definitely would again - Amir and Taylor F.
Thank you for taking the time to share your positive experience. We are truly glad to hear that our team was able to offer the professionalism and care that Leia needed during her visit. It warms our hearts to know that our approach to emergencies made a difference for you. - VEG Cambridge
Experiencia fantástica: I took my 16 year old yorkie for the first time to an ER and I'm so happy i chose VEG ER for Pets in Cambridge because they were amazing from the moment i stepped in. They came to me right away asking what was wrong and took me right in for triage. My dog was treated like a princess they were so empathetic, kind and caring. If you need to go to a Vet ER please go to them.
Thank you for sharing your positive experience with us. We're truly grateful to hear that our team was able to provide compassionate and attentive care for your yorkie. Your kind words about our service and staff mean a lot to us. - VEG Cambridge
Experiencia fantástica: This was the first time my kitty did not need to be sedated for an exam, you all really treated her so tenderly and made our experience above and beyond. It was a chaotic day and I cannot remember anybody’s names but sincerely thank you to each and every one of you. I always associated the emergency vet with goodbyes. I was dreading every second of this experience, and you all really changed my perspective, and made me feel reassured that I did the right thing coming in. I am optimistic about her recovery, and I wish you all the best. Thank you for all that you do for our furry families :)
Thank you for taking the time to share your experience with us. We're truly glad to hear that our team could offer your kitty the gentle care she needed and help shift your perspective on emergency visits. Your encouraging words about her recovery resonate deeply with us. We value the trust you’ve placed in us and are here to support you whenever you need. Thank you for allowing us to be a part of your furry family’s journey.- VEG Cambridge
Experiencia fantástica: Wow, nice experience at a vet! Parking ️ Open setting. Coffee, soda and snacks. Dog treats galore. Excellent customization for the animal. Monkey had a scuffle with an ayho dog in an open park. She wasnt hurt bad but was rattled by the event. The room was more of a small home office than a Poke & prod exam room. Door had center with screen built into the door. Wasn't hot because they leave door open after they clean it. My primary vet exam rooms are stuffy closets I was able to sit on a padded loveseat and explain what happened while they let Monkey take it all in. They took the time to get socialized with her. Sitting on the floor. Letting her get comfortable with them. Julia was able to approach and examine Monkey without issue - even lifting the jowls. She's good with females. *Monkey I mean Dr Perry (not Matthew) walked in and NOPE , better send in Julia again! Don't take it personally, even my brother can't pet her. They examined Monkey and gave me the options and opinions. Then priced it out for me to decide. ✅ Chose the least invasive for her timid situation and condition. Question answering was offered multiple times as they took each step. What meds, when, with food, wound care, exercise limit, duration of "side line" time on the proverbial bench. The reason I came in was enough to justify the price. $228+ care, meds and supplies. ~$470 If you're going into an Emergency VET, you're not really shopping for ramen noodles. It's an unexpected expense but one that is vital and necessary while educational in that you'll think twice about the situation that brought you in.
Thank you for sharing your experience with us. We're thrilled to hear that you valued the comfortable and welcoming environment we provide, along with the personalized attention given to Monkey. It's wonderful to know that our team, particularly Julia, was able to help Monkey feel at ease during her visit. We take pride in delivering compassionate and comprehensive care, and your feedback strengthens our confidence in this mission. We hope Monkey is doing well, and we truly appreciate the trust you place in us for her care. - VEG Cambridge
Experiencia fantástica: VEG in Cambridge gave my cat Sammy kind and professional care. The diagnosed his problem with an xray, started treatment afterwards and gave me meds for his home care. It was great that I could observe what was going on throughout the procedures.
Thank you for sharing your positive experience. We’re truly pleased to hear that Sammy received compassionate and professional care, and that you valued the transparency throughout the procedures. Your feedback is important to us, and we’re grateful for the opportunity to support both you and Sammy in a balanced way. - VEG Cambridge
Experiencia fantástica: I have an inconvenient hound who has made us visit VEG on 3 occasions, due to either timing or sudden severe symptoms, so I havemore experience with this place than I would like. That said, everyone I have interacted with has been courteous and professional, and my dog has gotten great care each time. They do a great job of getting info, forming a plan, and getting treatment done. It really helps that they can get bloodwork done quickly, and the vets are in charge. Not a place for routine care, but great in an emergency.
Thank you for sharing your experience with us. We’re pleased to know that our team offered you courteous and professional care during your visits. Ensuring that we fairly and efficiently address urgent situations is a priority for us. We value your feedback and want you to know that we are always here to support you in times of emergency. - VEG Cambridge
Experiencia fantástica: Every part of our experience was 10/10. Our dog an eye irritation & is 15, has cancer & extremely afraid of going to the vet, even though our vet is super kind. Our vet wouldn't come to car to do evaluation so we called Veg ER to ask if they would. They answered the phone right away & after our request the front desk staff immediately transferred us over to talk to to the doc who said they were slow & would be happy to see her in our car. (note, Im sure they cant always do this when busy :) ). They texted me preregistration form to fill out, I went inside & doc came out to see our dog. Doc was super, super understanding & nice. Saw dog, & then had 2 assistants come clip her nails so she could go see other patients. They both were also so kind & friendly. It made a very stressful time with a senior dog actually fun. I highly recommend!.
Thank you for sharing your positive experience with us. We are thrilled to hear that our team successfully met your needs and ensured a comfortable visit for your senior dog. It's heartening to know that our staff's compassion and attentiveness played a vital role during a challenging moment. Your recommendation means a great deal to us, and we look forward to continuing to lead in providing exceptional service in the future. - VEG Cambridge
Experiencia fantástica: The most caring and attentive staff. Doctors and nurses were knowledgeable and professional in their interpretations of Tami's (ah) test results. We were seen right away and given an up front estimate of costs (which i've never had happen at any vet or animal hospital
Thank you for your thoughtful feedback. We're truly pleased to hear that our team's attentive and professional care met your expectations. It's encouraging to know that our commitment to transparency regarding costs resonated with you. We’re excited about the opportunity to continue supporting you and Tami in the future.- VEG Cambridge
Experiencia fantástica: Had to bring my cat in on Christmas Day and I was so impressed by the kindness, professionalism, and overall excellence of everyone at VEG ER Cambridge. They really helped me figure out a care plan for my cat that fit within my budget and still helped her get some of the care she needed. I feel so blessed to have a place like this open 24/7 near me, and I can’t thank everyone who took care of Binky last night enough. Thank you, VEG!
Thank you for sharing your uplifting experience with us. We’re truly pleased to know that our team at VEG ER Cambridge was able to support you and Binky, especially on Christmas Day. Fostering a spirit of unity and compassion is at the core of what we do, and we’re thankful for the opportunity to serve our community around the clock. Your kind words inspire us to continue working together for the well-being of all.- VEG Cambridge
Experiencia fantástica: We have been to veg two times with our dog and both times have been unbelievably impressed with the quality and care we have received. They are friendly and kind and so knowledgeable. The extra cost is well worth the peace of mind to have such good care after hours for your pet.
Thank you for taking the time to share your positive experience with us. We're truly happy to know that you and your pet received such attentive care and found our team to be both welcoming and knowledgeable.
All the best,
The VEG Cambridge Team
Experiencia fantástica: I can’t say enough good things about Veg ER for pets. I had to bring my dog in on a Sunday evening after she ate pork bones, and from the moment we arrived, the staff was incredibly kind and reassuring. They were very speedy, thorough, and clearly knew exactly what they were doing. Everything was explained clearly, and my dog was well taken care of the entire time. In a stressful situation, their professionalism and compassion made all the difference.
Hello Mariana,
Thank you for sharing your positive experience with us. We are thrilled to hear that our team exemplified the leadership qualities of care and reassurance during such a challenging time. Your acknowledgment of our staff's professionalism and compassion truly reinforces our commitment to excellence.
All the best,
The VEG Cambridge Team
Experiencia fantástica: I can’t recommend VEG ER for Pets in Cambridge MA enough!! Took my kitten in for some concerns I had after his neutering, and the entire team was so receptive of me and my kitty. In particular Dr Rebecca Binder was amazing at answering all of my questions and explaining exactly what they were doing and why - walking me through common post-procedure things to keep an eye on. 10/10!!!
Thank you for sharing your uplifting experience with us! We're delighted to know that our team, particularly Dr. Rebecca Binder, was able to provide the support and care you and your kitten needed. Your recommendation truly resonates with our commitment to resilience in pet care. We look forward to continuing to serve you and your furry companions in the future! - VEG Cambridge
Experiencia fantástica: This emergency vet is fabulous. They got my dog in quickly and they let me stay with her while she was sedated. They took wonderful care of her; the whole staff is so friendly and kind. I hope we won’t have any more emergencies, but if we do I will always come to VEG at Fresh Pond.
Thank you for sharing your wonderful experience with us. We're truly glad to hear that our team was able to provide your dog with the prompt and compassionate care they deserve. Your kind words about our staff mean a lot to us. We wish your pet continued health, and please know that we're always here to support you whenever you need us in the future. - VEG Cambridge
Experiencia positiva: Kind staff and the open concept area is nice. Dr was very polite and explained everything to me. Teddy is already feeling better
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our staff and the open concept area. It's heartwarming to know that Teddy is already feeling better. - VEG Cambridge
Experiencia fantástica: My dog was seen immediately. The staff was very caring towards us. Each test and procedure was completely explained to me. I left there very assured that my pet was going to be fine.
Thank you for sharing your experience with us. We appreciate your kind words about our team's attentive care and effective communication during your visit. Your trust is important to us, and we're pleased to have contributed positively to your pet’s well-being.- VEG Cambridge
Experiencia fantástica: I’ve been here twice now and I cannot overstate the high quality of care. The staff is friendly, communicative, and comforting; basically every trait you would want when you’re worried about your fur baby (or feathered or scaled, etc. baby!)
Thank you for sharing your positive experience with us. We’re thrilled to know that our team delivered the care and support your pet deserved. Your feedback inspires us to continually raise the bar in our service. - VEG Cambridge
Experiencia fantástica: These guys were amazing! Super quick triage and care, and the staff was extremely sweet and patient with my particularly anxious dog. Would definitely choose them again, even if I hope I don't need to!
Thank you so much for your generous words! We're truly grateful to hear that you had a wonderful experience with our team and that we could offer the care and attention your dog deserved. Your trust means a lot to us! - VEG Cambridge
Experiencia fantástica: So kind in our time of need. The entire staff took great care of my pup who swallowed a tennis ball! The gave constant updates and we're extremely professional!
Thank you for sharing your uplifting experience! We're thrilled to know that our team was there to provide care and support when you needed it most. Your kind words about our professionalism and communication bring us joy. Wishing you and your pup all the best for a smooth recovery!- VEG Cambridge
Experiencia fantástica: These people are awesome. I took my cat in for an x ray and they found tons of hair elastics in his tummy and they were able to take it all out. People here are amazing. Thank you
Thank you for sharing your positive experience with us! We’re delighted to hear that our team could support you and provide the care your cat needed. Your kind words mean so much to us, and we look forward to being here for you whenever you need assistance. - VEG Cambridge
Experiencia fantástica: Unbelievable team of people working here. We just felt so confident in the care our cat received and the way we were kept informed and involved in our cat’s care along the way. Wish this could be my normal vet.
Thank you for your thoughtful feedback. We’re pleased to know that you felt secure in the care you received and valued the communication throughout your experience. Your satisfaction is our priority, and we look forward to consistently delivering reliable service in the future. - VEG Cambridge
Experiencia fantástica: I want to share my appreciation of the night crew. They were extremely professional and compassionate. They helped walk me through every step of a very difficult situation with my cat. They made sure my pet was as comfortable as possible during that time that every pet owner dreads. I'd also like to say that if you ever feel uncertain about your pet's health, come to VEG. This team will take proper care of both your beloved pet and you. They go above and beyond. Thank you to the VEG team for everything.
We are so very sorry for your loss and we thank you for sharing your experience with our night staff. It’s wonderful to hear that their professionalism and compassion helped during a challenging situation for you and your pet. Your kind words truly reflect the dedication and care our team strives to embody. We’re grateful for your recommendation and for providing feedback. - VEG Cambridge
Experiencia fantástica: Honestly LOVE this vet group. They make a stressful time so much more comfortable. They are so supportive and caring and gentle. Can’t recommend them enough. I wish they could be my dog’s routine care provider.
Thank you for taking the time to share your positive experience with our team. We are truly grateful to hear that our supportive and caring approach had a meaningful impact during your visit. Your kind words and recommendation are deeply appreciated. We look forward to continuing to offer compassionate care whenever you need us. - VEG Cambridge
Experiencia negativa: The people working here are very caring. The policies are not, and I attribute this to VEG being owned by a private equity firm. The difference between this emergency vet and Blue Pearl in Waltham is night and day. I will always take my animals to Blue Pearl in the future.
Thank you for sharing your feedback. We’re truly glad to hear that you found our team caring, and we’re sorry that your experience with our policies did not meet your expectations.
We also want to clarify that Veterinary Emergency Group (VEG) is not owned by a single private equity firm; rather, we are supported by several investment partners. No matter our ownership structure, our focus remains on providing exceptional emergency care and compassionate service to pets and the people who love them.
We understand that every pet owner’s experience matters and we respect your decision to pursue care at other local Emergency hospitals. Different emergency hospitals have different models, and while we strive to offer a unique style of care that many families value, we recognize that it may not resonate with everyone.
We would appreciate the opportunity to learn more about your visit so we can better understand what didn’t feel right for you. If you’re open to it, please reach out to our hospital manager, Matt Joyner at 1-617-804-0103.
Thank you again for taking the time to share your thoughts, and we wish you and your pets all the very best. - VEG Cambridge
Experiencia fantástica: The VEG team was loving, kind, collaborative, and informative! I've been a dog mom for 8 years and this was best emergency medical care I have experienced. I felt supported, and my dog's needs as well as my own were at the center of his treatment. Thank you for helping Milo to regain his health. I am forever grateful.
Hello Persefoni,
Thank you for sharing your positive experience with our team. We're delighted to hear that you felt supported and that Milo received the care he needed. Your kind words about our team's commitment resonate deeply with us. We appreciate your trust and wish Milo continued good health. If there's anything more we can do to support you, please let us know.
All the best,
The VEG Cambridge Team
Experiencia fantástica: I just wanted to say a big thanks to the VEG Cambridge staff! I called after my old cat had her very first nose bleed, from the first call to meeting with our intake nurse/doctor it was a fabulous experience. They are all so kind and made sure to check in on us throughout a busy morning for them. The doctor made sure to go over all plan options with us and was super accommodating with all questions and requests! Thanks again VEG Cambridge :)
Hello Madi,
Thank you for sharing your positive experience with our team. We're pleased to know that our staff delivered compassionate care and clear communication during your visit. Your feedback is invaluable and will be communicated to our team.
All the best,
The VEG Cambridge Team
Experiencia fantástica: Despite my visit here for my late dog's health emergency being for an awful, traumatic reason, the VEG ER staff were immediately warm, helpful, and kept me informed throughout a very long and difficult visit. I wish nobody had cause to use an emergency vet, but if that time comes, I cannot recommend this one more highly.
Hello,
Thank you for sharing your experience. We genuinely appreciate your feedback, and while we regret the circumstances that led you to us, we’re encouraged to know that our team was able to provide the support and care you needed during this challenging time. Your kind words motivate us to continually improve, and we’re grateful for your recommendation.
All the best,
Brittnay & The VEG Cambridge Team
Experiencia fantástica: Being at an emergency Vet is the last place you want to be on a Friday evening but, the experience that my kitten and I had was from a top notch professional team! The team listened to my concerns and followed my guidance for what worked for my scared feline in the past. They walked me through testing results and next steps. Simply the best!
Hello Rebecca,
Thank you for sharing your positive experience. We’re thrilled to hear that our team delivered the care and attention you and your kitten deserved. Your feedback is invaluable and will be shared with the team as we strive for continuous improvement. Wishing you and your kitten all the best on your journey together!
All the best,
The VEG Cambridge Team
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